2012 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 284 owner complaints filed for this model year. This is the 15th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2012 reports, 16 involved a crash and 5 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Campaign 21V051000 on NHTSA.gov
Representative owner complaints: other or unspecified
78 reports, newest first. Show all
Air bags, Other or unspecified, Sep 25, 2020
DASH IS CRACKED WHERE THE AIRBAG IS LOCATED AND IN THE DRIVER'S LINE OF SIGHT.
Other or unspecified, Jun 23, 2020
DASHBOARD CRACKED AT PASSENGER AIRBAG AREA WHEN TRUCK HAD LESS THAN 25,000. CHEVROLET REPLACED IT UNDER WARRANTY. AT ABOUT 100,000 THE DASHBOARD CRACKED IN THE SAME EXACT LOCATION. CONCERNED THAT BECAUSE OF THE LOCATION OF THE CRACK IT MAY EFFECT THE PASSENGER AIRBAG. EVERYONE I KNOW WITH THIS TRUCK IN THE 2011 - 2012 MODELS HAS THE SAME EXACT CRACK IN THE SAME EXACT LOCATION. *TR
Structure, Other or unspecified, Jun 16, 2020
DASH IS CRACKING. *TR
Other or unspecified, Apr 9, 2020
MY DASH BOARD IS CRACKED IN SERVAL PLACES !!
Other or unspecified, Feb 11, 2020
MY DASH STARTED A SMALL CRACK BY THE PASSENGER AIRBAG. IT'S A VERY COMMON ISSUE BETWEEN 07-13 GM TRUCKS AND SUVS. THEY SEEM TO RANDOMLY CRACK I HAD MINE CRACK OVERNIGHT. IT MAKES A HORRIBLE VIBRATION SOUND WHILE DRIVING IT'S KIND OFF ANNOYING TO DRIVE NOW.
Other or unspecified, Visibility/wiper, May 3, 2019
NO PART AVAILABLE FOR THE CLIMATE CONTROL, WITH A MAIL IN PROCEDURE AND A 30 DAY TURN AROUND TIME. THIS CREATES A VISIBILITY HAZARD WHILE DRIVING. INABILITY TO CONTROL THE HEAT DURING COLDER CLIMATE WHILE CREATING FOGGY WINDOWS AND TRYING TO TRAVEL. THIS IS A SAFETY HAZARD FOR THE DRIVER AS WELL AS THE PUBLIC! I CANNOT TAKE THE PART OUT FOR A MONTH BECAUSE I HAVE NO IDEA WHAT THE WEATHER WILL BE LIKE 10 MINUTES FROM NOW AND IF I DID WOULD BE WITHOUT FOR 30 DAYS AND NOT HAVE THE ABILITY TO CLEAR A FOGGY WINDSHIELD!
Air bags, Other or unspecified, Feb 9, 2019
DASHBOARD CRACK ABOVE PASSENGER AIRBAG.
Other or unspecified, Jan 19, 2019
TIRE MOUNTED UNDER VEHICLE IS NOT SAME SIZE AS TIRES IN USE, SAFETY QUESTION.
Other or unspecified, Dec 21, 2018
THE COMMON DASH CRACKS. ONE TO THE TOP LEFT OF THE INSTRUMENT PANEL AND THE OTHER ALONG THE TOP OF THE AIRBAG ON THE PASSENGER SIDE.
Structure, Other or unspecified, Dec 11, 2018
DASH IS CRACKED IN MANY PLACES. VEHICLE HAS 113K MILES WAS BOUGHT THAT WAY IN MAY OF 17 WITH DASH CRACKED AT 104K MILES
Other or unspecified, Nov 16, 2018
CRACKED DASH
Other or unspecified, Electronic stability control (ESC), Jun 6, 2018
THERE HAS BEEN VARIOUS OCCASIONS WHERE WE ARE DRIVING AND THE TRUCK STOPS WITH NO WARNING OR REASON, THE FIRST TIME WAS ON I-95 HIGHWAY IN PHILADELPHIA MID TRAFFIC THE TRUCK TURNED OFF AND WOULD NOT RESTART FOR ABOUT 5MINUTES WE WEEE STUCK IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC, NO CHECK ENGINE LIGHT OR ANY WARNING LIGHT CAME ON. THE SECOND TIME WAS JUST THIS WEEK ON THE WAY TO TWO DIFFERENT MECHANICS TO GET THE COMPUTER READ IT TURNED OFF YET AGAIN IN THE MIDDLE OF THE ROAD. BOTH MECHANICS SAID NOTHING CAN UP ON THE SCANNER WHEN CONNECTED AND THERE WERE NO CHECK ENGINE LIGHTS TURNED ON.
Air bags, Other or unspecified, Mar 27, 2018
CRACKED DASH ABOVE INSTRUMENT CLUSTER AND AT IT BAG. STARTED AT 48000 MILES. IF IN A WRECK AND AIR BAG DEPLOYS SHARDS OF DASH CAN FLY THROUGH THE AIR. THINGS CAN GET DOWN IN INSTRUMENT CLUSTER AND CAUSE A SHORT WHICH CAN LEAD TO A FIRE. VEHICLE CAN BE SITTING IN A HEATED GARAGE AND IT KEEPS GETTING WORSE
Other or unspecified, Mar 27, 2018
I HAVE A CRACK IN MY DASHBOARD JUST ABOVE THE AIRBAG. THIS IS NOT DUE TO HEAT OR SUN THIS HAPPENED DURING THE WINTER IN ALASKA
Other or unspecified, Feb 23, 2018
DASHBOARD CRACKED FROM PASSENGER AIRBAG TO FRONT EDGE OF PANEL. VEHICLE STATIONARY AND NOT RUNNING WHEN CRACK OCCURRED.
Other or unspecified, Feb 20, 2018
DASH STARTED WITH 2 INITIAL CRACKS ONE AT THE PASSENGER AIR BAG AND THE OTHER AT THE BASE OF THE DRIVER SIDE INSTRUMENT PANEL CLOSER TO THE WINDOW. AS TIME WENT ON THE CRACK OF THE DRIVER SIDE PROGRESSIVELY GOT WORSE TO THE POINT NOW IT HAS TRAVELED TO END OF THE PANEL ABOVE THE STEERING WHEEL AND ANOTHER CRACK HAS DEVELOPED NOW AT THE OTHER END OF THE AIR BAG.
Other or unspecified, Jan 29, 2018
CRACKED DASHBOARD AROUND PASSANGER AIR BAG
Other or unspecified, Oct 9, 2017
DASH IS CRACKED WITH SHARP EDGES CLOSE TO THE DEFROSTER VENTS AND NEXT TO THE PASSENGER SIDE AIR BAG. CRACKED ON ITS OWN, NO ACCIDENT. TRUCK IS VERY WELL TAKEN CARE OF.
Other or unspecified, Sep 5, 2017
DASH HAS CRACKED IN MULTIPLE PLACES AROUND AIR BAGS
Air bags, Other or unspecified, Aug 8, 2017
CRACKED DASHBOARD AT PASSENGER AIRBAG CAUSING A POTENTIAL AIRBAG DEPLOYMENT ISSUE. I NOTICED THIS WHILE CLEANING SAID DASHBOARD. NO ITEMS WERE EVER STORED ON THE DASHBOARD. DEALERSHIP QUOTES $1250 TO REPAIR SAME.
Other or unspecified, Aug 4, 2017
THE DASH IS CRACKED
Air bags, Other or unspecified, Electronic stability control (ESC), Jul 13, 2017
STABILITRAC LIGHT, TRACTION CONTROL AND ALSO CRACKED DASH BOARD RIGHT BY PASSENGER AIRBAG. DASH CRACKED 2 WEEKS AFTER I BOUGHT TRUCK
Other or unspecified, May 22, 2017
THE DASHBOARD CRACKING BY THE AIR BAG AND ABOVE THE GAUGE CLUSTER, IF AIR BAG COMES OUT AFRAID FOR FAMILY FOR FLYING PLASTIC PIECES NOTICED ONE WHILE GETTING IN TRUCK ONLY HAS 49,000 MILES ON IT AIR BAG LEFT FORWARD CORNER BEEN LIKE THAT FOR YEAR NOW NOTICED RIGHT SIDE CORNER AND THE ABOVE THE DASH LAST WEEKEND 5/20/17
Other or unspecified, Apr 10, 2017
CRACKING DASHBOARD.
Other or unspecified, Mar 27, 2017
I HEARD A VIBRATION NOISE COMING FROM MY DASHBOARD FOR OF MY INSTRUMENT PANEL. FURTHER INVESTIGATION REVEALED THAT THE DASHBOARD WAS CRACKING FROM THE FORWARD END RUNNING AFT TOWARD THE STEERING WHEEL. I RESEARCH THIS PROBLEM ON THE INTERNET AND LEARNED THIS MAY BE A SAFETY CONCERN IF THE AIR BAG IS INFLATED. I HEARD THE VIBRATION WHILE DRIVING. WHEN I STOPPED I NOTICED THE CRACKING PROBLEM.