2012 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 284 owner complaints filed for this model year. This is the 15th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2012 reports, 16 involved a crash and 5 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Campaign 21V051000 on NHTSA.gov
Representative owner complaints: other or unspecified
78 reports, newest first. Show all
Seats, Other or unspecified, Feb 16, 2017
THE SILVERADO DASH MELTS AND CRACKS. ON THEIR SITE THERE IS A STATEMENT THAT THE CRACKS CAN BREAK LOOSE AND CAUSE INJURIES BUT THE RECALL WAS DISCONTINUED. THE PASSENGER SEAT LEAKS FUEL AND THEY REFUSED TO CORRECT THAT. VEHICLES ARE VERY NOISY, WE HAVE TO TALK LOUD OR TURN THE RADIO UP TO HEAR. I MOTION AND STATIONARY. PURCHASED NEW IN 2012. THESE ARE KNOWN ISSUES AND THE DEALER AND THE COMPANY'S HEADQUARTERS STATED THEY ARE KNOWN ISSUES BUT THERE ARE NOT ANY RECALLS AND WOULD NOT REPLACE OR GIVE ANY DISCOUNT IN FIXING THE DEFECTS. I HAVE TALKED TO THE HEADQUARTERS DOWN TO THE LOCAL DEALERS AND NO RESOLUTION.
Other or unspecified, Dec 29, 2016
DASH IS CRACKING ALL OVER NEAR AIRBAG 3GCPCSE02CG139623
Other or unspecified, Dec 21, 2016
DASH CRACKED ABOVE THE INSTRUMENT PANEL AND LEFT CORNER OF THE PASSENGER AIRBAG. VEHICLE WAS STATIONARY AND WHEN I CAME OUT I NOTICED THE CRACK IN THE DASH.
Other or unspecified, Dec 14, 2016
FEW CRACKS ON DASHBOARD WORRIED ABOUT ONE CRACK ABOVE THE PASSENGER AIR BACK I DID CALL GM NOTHTING HAPPEN.
Other or unspecified, Dec 12, 2016
DASH CRACKED BEHIND INSTRUMENT PANEL AT APPROXIMATELY 60,000 MILES. CONCERNED ABOUT SHRAPNEL SHOULD AIR BAGS DEPLOY....THIS IS A COMMON PROBLEM FROM 2007-2013.
Other or unspecified, Nov 20, 2016
DASHBOARD HAS DEVELOPED CRACKS IN CERTAIN AREAS, INCLUDING AROUND THE PASSENGER AIRBAG, AND THE MIDDLE SECTION IS FLIMSY AND ABLE TO BE PULLED UP OR PUSHED DOWN.
Power train, Other or unspecified, Nov 7, 2016
I FOUGHT GM ON THIS FOR 7 MONTHS. AND DID SO 30 DAYS FROM MY PURCHASE DATE. WHEN I SLOW DOWN MY TRUCK MAKES A HORRIBLE CLUNKING NOISE. AND WILL REV UP IN A SENSE AND PUSH YOU FORWARD. MOST OF THE TIME IT'S ONLY PROBABLY A FOOD BUT OTHER TIMES I HAS CAUSED ME TO GO THROUGH STOP SIGNS. LUCKILY NO ONE IS THERE BUT I FEAR THAT WHEN I HAVE MY FIANCE AND 3 KIDS IN THE TRUCK I MAY GET PUSHED FORWARD AND T BONED. OR I MAY GO INTO SOMEONE IN FRONT OF ME. OR INTO A FENCE. AND THEY SAY IT'S NORMAL EVERY TIME. BUT IT'S GETTING WORSE AND MY THING IS IS IF IT'S NORMAL.. THEN IT'S A SERIOUS ISSUE. I HAVE READ REVIEWS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. THIS SHOULD BE RECALLED. IT'S NOT SAFE AND DEFINITELY NOT PRACTICAL. THEY SAY IT HAS SOMETHING TO DO WITH MY 6 SPEED. BUT I FOUGHT GM AND HE PLACE I BOUGHT IT FROM FOR MONTHS AND MONTHS. STARTING FROM REPAIRS ON MY TRUCK THAT WAS PROMISED TO BE FIXED TO THIS TRANSMISSION ISSUE AND THEM CLAIMING THEY FIXED IT WITH SOME SENSOR. THEN LYING SAYING THEY NEVER FIXED ANYTHING WHEN GM QUESTIONED THEM. LUCKILY I HAD SOMEONE THAT WORKED THERE THAT FELT BAD FOR ME SO HE GAVE ME ALL THE INFO I NEEDED. ALL IN ALL GM ENDED UP GIVING ME A BUMPER TO BUMPER GM WARRANTY FOR 4YRS. FOR A PROBLEM THEY CLAIM WAS NORMAL. THAT'S GENEROUS OF THEM. BUT IT'S GETTING WORSE AND I'M SCARED FOR MY FAMILIES SAFETY.
Other or unspecified, Nov 5, 2016
I WENT OUT TO MY TRUCK ON 10/15/2016 TO NOTICE A CRACK IN MY DASHBOARD BETWEEN THE AIRBAG AND THE VENT. SINCE THEN I HAVE MADE SEVERAL CALLS TO STARTING WITH THE DEALERSHIP I BOUGHT MY TRUCK FROM. I EXPLAINED TO THEM WHAT WAS GOING ON TO ONLY BE TOLD THERE WAS NOTHING THEY CAN DO UNDER THE FACTORY WARRANTY. I CAN HOWEVER PAY OUT OF MY POCKET FOR A NEW DASHBOARD INSTALLED. NOW I FIND THIS AGGRAVATING AS THIS IS NOT SOMETHING I DID NOR WAS THE VEHICLE INVOLVED IN AN ACCIDENT. IT HAS SIMPLY BEEN SITTING IN MY DRIVEWAY!!! I THEN CALLED A BODY SHOP TO SEE IF THERE WAS ANYTHING THEY CAN DO, IT WAS THEN I WAS INFORMED THAT THIS IS A COMMON ISSUE FOR CHEVY AND THAT THIS CRACK WILL CONTINUE TO SPIDER OUT AND EVENTUALLY SPREAD!!!!! THEY CAN FIX IT BUT UNLESS I REPLACE THE WHOLE DASHBOARD THEY WILL NOT WARRANTY IT!!!! BUT AGAIN I WOULD HAVE TO PAY FOR THIS OUT OF MY POCKET. I THEN RESEARCHED ONLINE TO SEE IF EXACTLY HOW MANY CASES THERE ARE OUT THERE INVOLVING DASHBOARD CRACKS, COME TO FIND OUT THERE WAS A LAWSUIT AGAINST CHEVY FOR THIS EXACT REASON. IF CHEVY HAS THIS MANY COMPLAINTS AND IS AWARE OF THE DASHBOARD CRACKING WHY AREN'T THEY TRYING TO FIX THE PROBLEM AND OFFER A RESOLUTION! THIS CONCERNS ME AS THIS IS NEAR THE AIRBAG, COULD THIS CAUSE HARM TO THE DRIVER OR THE PASSENGERS IF THE AIRBAG WERE TO DEPLOY???????????
Other or unspecified, Oct 31, 2016
MY 2012 1500 SILVERADO'S, DASH HAS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDE, PURCHASED LATE 2012 ONLY 40 K MILES, NO ACCIDENTS OR REASONS FOR CRACKS OTHER THAN FAULTY MATERIAL USE FOR DASH.
Other or unspecified, Sep 29, 2016
MY 2012 CHEVROLET SILVADO HAS A CRACK AROUND THE AIRBAG. THERE HAS BEEN NO WRECK JUST HAPPEN. IT ALSO HAS A CRACK ON THE OTHER SIDE OF THE DASH.
Other or unspecified, Sep 18, 2016
DASH CRACKING AROUND PASSENGER AIRBAG AND DRIVER SIDE INSTRUMENT PANEL.
Other or unspecified, Sep 12, 2016
CRACKS ON THE DASH BOARD AROUND AIRBAG AND ALSO IN FRONT OF THE STEER WHEEL ON THE TOP AND BOTTOM OF DASH.
Air bags, Other or unspecified, Aug 27, 2016
DASH CRACKED AT RIGHT UPPER CORNER BY PASSENGER AIRBAG WHICH COULD POSSIBLY RIP AIR BAG UPON DEPLOYMENT
Other or unspecified, Aug 18, 2016
THE DASH HAVE THREE CRACKS IN IT EVEN THOUGH I KEEP IT COVERED. I SEE THAT THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME SITUATION AND YET CHEVROLET AND OR THE DEALERS REFUSE TO REPLACE IT. I WAS TOLD IT WOULD COST BETWEEN $200.00 TO $250.00 TO REPLACE IT. CHEVROLET KNOW OF THIS AND YET DO NOT WANT TO TAKE RESPONSIBILITY. EVEN THE DEALER STATED THE THIS IS A DEFECT.
Other or unspecified, Aug 4, 2016
THE DASHBOARD CRACKED RIGHT NEAR AIRBAG ON PASSENGER SIDE. I DO NOT USE ANY TYPE OF CLEANER TO MAKE IT CRACK AND I ALSO USE A VISOR TO COVER WIND SHIELD. I HAD THIS TRUCK FOR A YEAR AND COUPLE MONTHS. EVERY PERSON THAT I SPEAK WITH HAD SAME PROBLEM. AND THE SAME SPOT. I WAS LITERALLY JUST ON MY WAY TO DAD'S HOUSE WITH A BIRTHDAY CAKE AND I HEARD A NOISE SO WHEN I GOT TO MY DESTINATION I LOOKED AND DIDN'T NOTICE ANYTHING SO MY BOYFRIEND LOOKED AND SAW THE CRACK.
Other or unspecified, Jul 14, 2016
WENT OUT TO MY TRUCK THIS MORNING AND LOW AND BEHOLD, THERE WAS A 4" CRACK IN THE DASH THAT WAS NOT THERE LAST NIGHT. IT STARTS AT THE LEFT FRONT CORNER OF THE AIRBAG AND GOES TOWARD THE WINDSHIELD. THERE IS A SMALL PIECE OF BLACK PLASTIC STICKING OUT OF THE CRACK. NOW I WONDER IF SOMEONE TOUCHES IT, THE AIR BAG WILL INFLATE. IS THIS SAFE OR NOT?
Other or unspecified, Jul 5, 2016
WOKE UP THIS MORNING, GOT IN MY 2012 SILVERADO, AND NOTICED A VERY LARGE CRACK IN THE DASH OVER THE INSTRUMENT CLUSTER. AFTER A QUICK SEARCH, I CAN SEE THIS IS A VERY FREQUENT PROBLEM.
Other or unspecified, Jun 14, 2016
THE DASH IS CRACKING AND CHEVY SHARED THAT IT COST 1500 TO REPLACE SO THEY WILL ALLOW ME TO PAY $600 AND THEY WILL PAY THE REST. THE TRUCK HAS 44600 MILES I HAVE NOT REPLACE THE TIRES OR BRAKES YET IT IS PARKED UNDER A TREE MOST OF THE TIME THERE IS NO REASON THAT THIS SHOULD HAPPEN.
Other or unspecified, Jun 13, 2016
OUR DASHBOARD CRACKED AT THE TOP LEFT SIDE OF THE PASSENGER AIRBAG. IT IS A REAL SAFETY CONCERN FOR US. WE WERE DRIVING DOWN THE INTERSTATE. WE HAVE NEVER USED ARMOR ALL ON THE DASHBOARD.
Other or unspecified, May 20, 2016
DASHBOARD HAS DEVELOPED A LARGE CRACK WHERE THE PASSENGER AIRBAG IS LOCATED. IN THE EVENT OF AN AIRBAG DEPLOYMENT THIS COULD POTENTIALLY CAUSE DANGEROUS PLASTIC SHRAPNEL TO INJURE THE PASSENGER AND/OR DRIVER
Other or unspecified, May 13, 2016
CRACKED DASH OCCURRED WITHIN THE LAST MONTH. THE FIRST IS AROUND THE PASSENGER SIDE FRONT AIRBAG AND THE SECOND IS JUST TO THE LEFT MIDDLE OF THE DASH TOP. SEE PHOTOS. CONCERNED ABOUT LOOSE PLASTIC BREAKING AND PROPELLING IF THE AIRBAG DEPLOYS IN AN ACCIDENT. WE BOUGHT THE VEHICLE LAST YEAR AND IT WAS FINE. THE CRACKS BEGAN WITHIN THE LAST MONTH. 5/13/2016
Other or unspecified, May 12, 2016
DASH IS CRACKED AT THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. I'M CONCERNED THAT AIR BAG DEPLOYMENT MAY BE AFFECTED. ALSO, PIECES OF THE DASH MAY BECOME AIR BORN IN THE EVENT OF AN AIR BAG DEPLOYMENT.
Other or unspecified, Apr 26, 2016
DASH IS CRACKED AT THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. I'M CONCERNED THAT AIR BAG DEPLOYMENT MAY BE AFFECTED. ALSO, PIECES OF THE DASH MAY BECOME AIR BORN IN THE EVENT OF AN AIR BAG DEPLOYMENT.
Air bags, Other or unspecified, Feb 6, 2016
THE DASH IS CRACKED BY THE AIR BAG HOUSING THE DOOR HANDLES ARE DISCOLORED AND THE EXHAUST SYSTEM IS ALSO DISCOLORED.
Air bags, Other or unspecified, Jan 15, 2016
CRACKS IN THE DASH AT THE AIRBAG MAY BECOME PROJECTILES.