2013 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 365 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2013 reports, 16 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Representative owner complaints: air bags
94 reports, newest first. Show all
Air bags, Other or unspecified, Jan 4, 2017
DASH BOARD STARTED CRACKING AROUND FRONT PASSENGER AIRBAG. 26,400 MILES PURCHASED AUGUST 2013
Electrical system, Air bags, Dec 29, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE IMPACT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. ...UPDATED 05/11/17 *BF *CN
Air bags, Nov 9, 2016
DATE COMPLAINT FILED: 06/21/2016DATE OF INCIDENT: 05/07/2015COMPONENT(S): AIR BAGS , UNKNOWN OR OTHERNHTSA ID NUMBER: 10875605CONSUMER LOCATION: SHEPHERDSVILLE, KY ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE HELP 0 AVAILABLE DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: GENERAL MOTORS LLC VEHICLE IDENTIFICATION NO. (VIN): 1GNSKBE03DR... SUMMARY: THE DASHBOARD HAS CRACKED NEXT TO THE PASSENGER SIDE AIRBAG DECREASING STRUCTURAL INTEGRITY OF THE DASH AND INCREASING THE RISK OF PLASTIC SHARDS BEING EJECTED AT THE PASSENGER DURING AIRBAG DEPLOYMENT. THIS IS A WELL DOCUMENTED DEFECT AFFECTING MULTIPLE MODELS AND YEARS THAT SHARE THE SAME DASHBOARD DESIGN. THE MANUFACTURER IS AWARE OF THE ISSUE AND REFUSES TO VOLUNTARILY ADDRESS THE PROBLEM.
Air bags, Oct 10, 2016
AIR BAG LIGHT IS ON. CHEVROLET SERVICE ORIGINALLY SUSPECTED IT WAS THE AIR BAG MODULE AND WANTED TO REPLACE IT CHARGING $800.00. THEY WOULD NOT GUARANTEE THAT WAS THE PROBLEM. SINCE WE HAVE REPLACED THE AIR BAG MODULE TOOK THE VEHICLE IN AGAIN TO HAVE IT PROGRAMMED AND SERVICE STATED THAT THE NEW MODULE WOULD NOT ACCEPT PROGRAMMING AND THEY ARE STILL NOT SURE WHAT THE PROBLEM IS. LIGHT IS STILL ON, NO AIRBAGS. THE SERVICE DEPARTMENT DOESN'T APPEAR TO HAVE ANY IDEA WHAT IS WRONG AND JUST WANT THE CONSUMER TO PAY FOR PARTS AND LABOR UNTIL THEY FIGURE IT OUT.
Air bags, Other or unspecified, Sep 26, 2016
DASH CRACKED ABOVE TOP LEFT CORNER OF PASSENGER AIRBAG
Air bags, Other or unspecified, Sep 20, 2016
CRACKED DASH, THROUGH AND THROUGH, RESULTING IN A SHARP EDGE. THIS WAS A SPONTANEOUS CRACK. THERE WAS NO FORCE OR TRAUMA. IT JUST RANDOMLY APPEARED.
Air bags, Other or unspecified, Sep 15, 2016
DASH BEGAN TO CRACK AROUND THE PASSENGER AIRBAG. I AM AFRAID THAT THE DASH PIECES CAN BECOME FLYING PROJECTILES IN THE EVENT OF AN ACCIDENT WHERE THE PASSENGER OR SIDE IMPACT AIRBAG DEPLOYS.
Air bags, Structure, Aug 31, 2016
THE DASH HAS CRACKED WHERE THE PASSENGER AIR BAG COVER. IT APPEARS THAT IF THE AIR BAG WERE TO DEPLOY THE DASH COULD FRACTURE FURTHER AND CAUSE BODILY HARM.
Air bags, Other or unspecified, Apr 17, 2016
CRACKED DASH. MY VEHICLE ONLY HAS 30K MILES AND ALREADY HAS A CRACK
Air bags, Jan 23, 2016, crash
ON 1/22/2016, I WAS INVOLVED IN A FRONT END COLLISION WHILE MAKING A LEFT TURN ONTO A MAJOR STREET. THE VEHICLE I COLLIDED WITH APPROXIMATE SPEED WAS 35MPH WHEN THE COLLISION OCCURRED!!! THE SMELL OF GUN POWDER WAS THROUGH OUT MY VEHICLE. ALSO THE SERVICE AIR BAG WARNING LIGHT WAS FLASHING ON MY DASH BOARD. NONE OF THE FACTORY AIR BAGS DEPLOYED DURING THE FRONT END COLLISION!!!
Air bags, Nov 22, 2015
THERE IS A CRACK IN THE DASHBOARD ON THE LEFT SIDE OF THE PASSENGER AIRBAG. IT RUNS FROM THE CORNER OF THE AIRBAG COVER TO THE EDGE OF THE DASHBOARD PIECE. THE DASHBOARD PIECE IS ELEVATED ON THE RIGHT SIDE OF THE CRACK. THERE IS ALSO A SECOND CRACK FORMING ON THE LEFT SIDE OF THE SAME DASHBOARD PIECE NEAR THE DRIVER INSTRUMENT PANEL HOOD.
Air bags, Oct 5, 2015
DASHBOARD IS CRACKED NEAR THE PASSENGER SIDE FRONT AIRBAG. AN ONLINE SEARCH HAS TURNED UP HUNDREDS OF SIMILAR CRACKS, SOME MUCH WORSE, ON SIMILAR CHEVROLET AND GMC VEHICLES. MANY OWNERS ARE CONCERNED ABOUT AIRBAG SAFETY WITH THE CRACKED DASHBOARD. IN MY CASE, I NEVER LEAVE OR PLACE ANYTHING ON THE DASHBOARD, I.E. FEET, MISCELLANEOUS ITEMS OF WEIGHT, ETC. IT WAS FIRST NOTICED ABOUT SEP 26, 2015. THERE WAS NO ACCIDENT OR ANOMALY THAT OCCURRED TO MY KNOWLEDGE THAT WOULD CAUSE THIS.
Air bags, Other or unspecified, Jul 27, 2015
I NOTICED LITERALLY FROM ONE DAY TO THE NEXT THAT THE DASH BOARD IN MY 2013 CHEVROLET SILVERADO IS CRACKING. THE CRACK APPEARED ON THE LEFT CORNER OF THE PASSENGER SIDE BAG. I BABY THIS TRUCK IN AN ATTEMPT TO KEEP IT LOOKING NEW. I DON'T EVEN REALLY DRIVE IT AND IT IS GARAGE KEPT. I FEEL THIS IS A HUGE SAFETY ISSUE WITH THE CRACK BEING RIGHT THERE ON THE AIR BAG SYSTEM. I HAVE TWO KIDS AND I DON'T EVEN LET THEN RIDE UP FRONT ANYMORE IN FEAR THAT THE AIR BAG MIGHT DEPLOY AND SHARP PIECES OF THE DASH WILL FLY IN THEIR FACES.
Air bags, Seat belts, Jun 1, 2015
AIR BAGS DO NOT RECOGNIZE SOMEONE IS SITTING IN THE PASSENGER SEAT AND REMAIN OFF. PERSON SITTING THERE WEIGHED OVER 230 POUNDS. SEAT BELT WARNING LIGHTS REMAIN ILLUMINATED DESPITE SEAT BELT BEING FASTENED.
Air bags, Other or unspecified, May 19, 2015
I PURCHASED A NEW BLACK 2013 CHEVROLET SILVERADO CREW CAB IN OCTOBER 2012 FROM MARINE CHEVROLET IN JACKSONVILLE, NC WITH A 3 YR/36,000 MILE BUMPER TO BUMPER WARRANTY. ON 16 MAY, 2015, I CALLED MARINE CHEVROLET'S SERVICE DEPARTMENT ABOUT A 1 1/2"CRACK ABOVE THE CENTER OF THE PASSENGER SIDE AIRBAG. MY TRUCK HAD 37,017 MILES AND WAS NO LONGER COVERED UNDER THE ORIGINAL FACTORY WARRANTY. HOWEVER, I WANTED TO KNOW IF THIS WAS A COMMON ISSUE WITH THIS MODEL. THE DEALERSHIP SCHEDULE A SERVICE APPOINTMENT FOR 8:30 AM ON 18 MAY, 2015. AFTER CONDUCTING RESEARCH OVER THE WEEKEND, I LEARNED THAT OTHER CHEVY AND GMC OWNERS OF TRUCK AND SUV MODELS BETWEEN 2007 AND 2013 REPORTED CRACKED DASHES NEAR THE PASSENGER AIRBAGS. ON 18 MAY, I BROUGHT MY TRUCK TO MARINE CHEVROLET'S SERVICE DEPARTMENT TO EXAMINE THE CRACK. THE SERVICE REPRESENTATIVE INITIALLY TOLD ME THAT SINCE THE WARRANTY HAD EXPIRED, CHEVROLET WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I EXPLAINED THAT THE CRACK HAPPENED LESS THAN THREE YEARS AFTER I PURCHASED THE TRUCK AND I WAS AWARE OF THE HISTORY OF THESE DASHBOARDS. THE SERVICE REPRESENTATIVE TALKED TO HIS SERVICE MANAGER AND LATER TOLD ME THAT GM WOULD PAY THE MAJORITY OF THE MAINTENANCE COST AND THAT I WOULD ONLY BE RESPONSIBLE FOR $100. BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN FORUMS AND ONLINE NEWS ARTICLES, I FEEL GM MAY HAVE INSTALLED DEFECTIVE DASHBOARDS IN 2007 - 2013 TRUCK AND SUV MODELS AND PASSED THE COST OF DEFECTIVE PARTS ONTO THE CUSTOMER. ADDITIONALLY, IF THE PASSENGER SIDE AIRBAG DEPLOYS WITH A CRACK DASHBOARD SURROUNDING IT, THERE COULD AN INCREASED LIKELIHOOD OF DASHBOARD SHRAPNEL FLYING INTO A PASSENGER'S FACE. I THINK NHTSA SHOULD INVESTIGATE THE CRACKING DASHBOARD ISSUE IN GM'S SUVS AND PICK-UP TRUCKS FROM 2007 - 2013 AND INFLUENCE GM TO ISSUE A RECALL OR SERVICE BULLETIN TO ADDRESS THIS PROBLEM.
Air bags, Mar 16, 2015
DASHBOARD IS CRACKED IN 2 PLACES ADJACENT TO THE AIRBAG COVER. GM AND THE DEALER ARE WILLING TO REPLACE IT OUT OF WARRANTY BUT ARE REQUIRING ME TO COVER NEARLY HALF THE REPLACEMENT COST OF $700. THIS SHOULD BE A RECALL ISSUE AS AN AIRBAG DEPLOYMENT WOULD CREATE PLASTIC PROJECTILES IN THE CABIN THAT COULD INJURE A PASSENGER. I CAN PROVIDE A PHOTO IF REQUESTED. *TR
Air bags, Jun 16, 2014, crash
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH A DRUNK DRIVER CRASHED INTO THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED A BROKEN FOOT AND WAS TAKEN TO THE HOSPITAL. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Air bags, Seat belts, Structure, Apr 1, 2014, crash
ON TUESDAY MARCH 18, 2014 I WAS DRIVING A 2013 CHEVY SILVERADO AND REAR ENDED A CHEVY TAHAO AT APPROXIMATELY 20 MPH WITHOUT HITTING MY BRAKES. CONDITIONS AT THE TIME WERE CLEAR AND DRY ALTHOUGH VERY WINDY. I WAS THE ONLY PASSENGER IN MY TRUCK. I WAS WEARING MY SEATBELT. I HIT THE STEERING WHEEL WITH MY CHEST. THE ONSTAR SYSTEM CALLED TO SAY THEY COULD SEE I WAS IN AN ACCIDENT AND HELP WAS ON THE WAY. I EXCHANGED INFO WITH THE OTHER DRIVER AND RETURNED TO MY VEHICLE. THE SEATBELT WAS IN THE EXTENDED POSITION AND WOULD NOT EXTEND FURTHER OR RETRACT. ON THE DISPLAY PANEL IT HAD AN 'AIRBAG DEPLOYED' ICON AND MESSAGE 'SERVICE AIRBAG'. MY INSURANCE COMPANY GAVE ME A AUTO REPAIR SHOP TO GO TO FOR AN ESTIMATE, HOWEVER, THE SHOP TOLD ME THEY WOULD NOT TOUCH THE VEHICLE UNTIL A GM REPRESENTATIVE INVESTIGATED THE SYSTEM FIRST AS THEY FELT THE SEATBELT SHOULD HAVE PREVENTED ME FROM HITTING THE STEERING WHEEL. I CALLED GM AND SPOKE WITH WALTER IN CUSTOMER SERVICE. HE ARRANGED TO HAVE A 'THIRD PARTY' INVESTIGATOR COME AND DO A INTERROGATION OF THE SYSTEM AND ARRANGED FOR A LOANER VEHICLE. RAYTHEON REPRESENTATIVE 'JEFF" CALLED ME SUNDAY MARCH 20 AND STATED HE WAS TO INTERROGATE THE SYSTEM AND WOULD CONTACT ME FROM THE AIRPORT WHEN HE GOT TO TOWN ON WEDNESDAY MARCH 23. ON WEDNESDAY MARCH 23 I CALLED JEFF TO SEE IF HE WAS IN TOWN AND HE STATED HE WAS AT THE AIRPORT 'LEAVING' TOWN, HE HAD DONE HIS INVESTIGATION AND DETERMINED EVERYTHING WORKED LIKE IT SHOULD. I ASKED HIM IF I WAS SUPPOSED TO HIT THE STEERING WHEEL AND HE STATED HE DID NOT AGREE OR DISAGREE. *TR
Air bags, Seat belts, Structure, Apr 16, 2013, crash
HIT A DEER AT 47MPH ON LEFT FRONT OF VEHICLE. AIR BAG LIGHT CAME ON WITH CODE B0052 DEPLOYMENT COMMANDED. NO AIR OR PRETENSIONER DEPLOYED. CONTACTED GM THEY SENT AN INSPECTOR OUT TO RETRIEVE CRASH DATA FROM RECORDER. THEY CONTACTED ME AFTER THEY RECEIVED THE INFO FROM THE INSPECTOR , AND SAID I NEEDED TO TAKE THE VEHICLE TO DEALER TO DIAGNOSE CONCERN. THERE WERE NO CODES. THEY HAVE NOT TOLD ME IF THERE WAS A PROBLEM WITH THE SDM THAT WAS REPLACED. *TR