2013 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 365 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2013 reports, 16 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Representative owner complaints: structure
84 reports, newest first. Show all
Structure, Other or unspecified, Feb 16, 2019
DASH HAS CRACKED NEAR PASSENGER AIRBAG, HEARD A LOUD POP WHILE DRIVING DOWN INTERSTATE THEN NOTICED THE CRACK, POOR QUALITY PLASTIC OR OTHER ISSUE IS OCCURRING TO THOUSANDS OF VEHICLES, HOW LONG BEFORE SOMEONE GETS SERIOUSLY INJURED BEFORE IT GETS INVESTIGATED
Structure, Jan 31, 2019
PAINT PEELING OFF VEHICLE.
Structure, Oct 30, 2018
PAINT IS CHIPPING AND PEELING ALONG UPPER WINDSHIELD. THERE HAVE BEEN NO ROCKS OR HAIL OR ANY OTHER REASON FOR THIS TO HAPPEN. A FLAKE CAME OFF ONE DAY AND AS TIME WENT BY I BEGAN TO NOTICE MORE AREAS. UPON A GOOGLE SEARCH OF CHEVY FORUMS I FIND THAT THIS IS NOT AN UNCOMMON ISSUE, RIGHT DOWN TO THE SPECIFIC YEAR/MAKE/MODEL AND AREA OF DAMAGE.
Structure, Aug 16, 2018
RIGHT REAR EXTERIOR DOOR HANDLE CAME LOOSE, RARELY USE BACK DOORS WENT TO OPEN ONE DAY AND IT WAS LOOSE. THEN THE DRIVERS DOOR HANDLE BROKE A FEW MONTHS LATER.
Structure, Jul 11, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER (JEFF SCHMITT CHEVROLET SOUTH, 125 S GEBHART CHURCH RD, MIAMISBURG, OH 45342, (855) 529-1732), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE MANUFACTURER WAS CALLED AND STATED THAT THE REPAIRS WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 19,787.
Air bags, Structure, Jun 25, 2018
DASH AND AIRBAG SUPPORT SYSTEM CRACKED IN MULTIPLE AREAS. POSING A SAFETY RISK
Structure, Jun 10, 2018
PAINT HAS CONTINUED TO CHIP OFF THE BODY OF THE VEHICLE IN LARGE SECTIONS. THE BODY SHOPS HAVE COMMENTED THAT THEY HAVE SEEN NUMEROUS ISSUES INVOLVING CHEVROLET PAINT. CHEVROLET KNOWS THE PRIMER UNDER THE PAINT IS DEFECTIVE. CHEVROLET HAS NOT DONE ANYTHING TO CORRECT THIS ISSUE.
Structure, May 8, 2018
I TAKE GOOD CARE OF MY DASH, I PUT A BLANKET OVER IT AND A SUN VISOR TO PROTECT IT FROM THE SUN. YET, IT STILL MANAGED TO GET A CRACK. I BELIEVE IT MIGHT BE DUE TO GM USING CHEAP MATERIAL OR OVER TIGHTENING THE DASH. THIS HAD TO HAPPEN ON A VERY HOT DAY WHEN MY TRUCK WAS PARKED.
Air bags, Structure, Jan 31, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE CONTACT STATED THAT THE AIR BAG AND WIRES WERE NOT EXPOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,000.
Structure, Jan 16, 2018
AFTER TAKING A 780 MILE ROUND TRIP TO MISSOURI FROM TEXAS, WHEN FILLING UP I NOTICED THAT THE PAINT HAD PEELED OFF IN LARGE CHUNKS AT THE HOOD AND ROOF. HAS SEVERAL SMALL AREAS THAT THE PAINT IS CHIPPING. IT LOOKS AS IF THE PAINT WILL NOT ADHERE TO THE BODY ANYMORE.
Structure, Sep 25, 2017
THE DASH BOARD CRACKED RIGHT ABOVE THE AIRBAG ON TH PASSENGER SIDE IN THE DRIVEWAY PARK OUTSIDE THE HOUSE
Structure, Jul 13, 2017
PAINT IS PEELING ON ROOF. HAS BEEN FOR WELL OVER A YEAR. GM DEALER SAID IT WAS FROM A STONE BRUISE, AND I WAS OUT OF WARRANTY PERIOD. PEELING ABOVE WINDSHIELD IS FROM DRIVERS SIDE ALL THE WAY TO PASSENGER'S SIDE. HOOD IS NOW STARTING TO PEEL.
Air bags, Structure, Other or unspecified, Jun 25, 2017
THE DASHBOARD AROUND THE FRONT PASSENGER AIRBAG IS CRACKED. UNKNOWN WHEN IT CRACKED.
Structure, May 15, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD CRACKED AT THE LOCATION OF THE PASSENGER SIDE AIR BAG WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WARRANTY EXPIRED AND NOTHING COULD BE DONE. THE MANUFACTURER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 07/11/17*LJ *AS
Structure, Apr 14, 2017
THE DASH CRACKED ON MY 2013 CHEVROLET SILVERADO 1500 ON THE CORNER THAT SURROUNDS THE PASSENGER AIRBAG. THE VEHICLE WAS PARKED STATIONARY OVER NIGHT.
Structure, Apr 14, 2017
THE DASH CRACKED AND GETTING WORSE ON THIS 40,000.00 TRUCK.THIS IS A VERY COMMON DEFECT FROM MY INTERNET SEARCH.IT ONLY HAS 70,000 MILES,THE SUN CRACKED IT AND THE ELECTRICAL SYSTEM COULD BE EFFECTED LATER.REDICULOUS,NEVER HAD A NEWER MODEL CRACK LIKE THIS,VERY CHEAP!THE VEHICLE WAS STATIONARY I THINK WHEN WIFE SPOTTED IT.THEY SHOULD FIX THIS MESS.
Structure, Jan 12, 2017
I WENT TO OPEN MY DRIVERS SIDE DOOR INSIDE AND THE HANDLE SNAPPED OFF IN MY HAND ,I CALLED MY DEALER AND WAS TOLD THEY WOULD NOT COVER THIS UNDER MY WARRANTY, I TOOK MY TRUCK TO A BODY SHOP WHERE THE OWNER TOLD ME I WOULD HAVE TO PURCHASE THE WHOLE INTERIOR DOOR PANEL OF A LIST PRICE OF 430 DOLLARS , HE CALLED A GM DEALER TO ORDER THE PANEL, AND WE WERE BOTH TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THIS TRUCK IT IS A DEFECT IN THE MANUFACTURING , AND HE TOLD ME TO CONTACT GM AND THEY WOULD HELP ME OUT WITH THIS ISSUE , I DID E-MAIL CHEVROLET , AND ON 12-31-2016, RECEIVED A PHONE CALL FROM A VERY NICE WOMAN WHO TOLD ME I AM COVERED UNDER MY EXTENDED WARRANTY THAT I PURCHASE FOR THIS REPAIR , AND THAT I WOULD BE HEARING BACK FROM THEM ON 1-3-2016, WELL I SURE DID HEAR BACK ONLY INSTEAD OF A REPUTABLE HONEST AND CARING COMPANY , THAT ACTUALLY CARES ABOUT THE CUSTOMER AND WOULD LIKE TO SEE THE CUSTOMER ACTUALLY WANT TO PURCHASE MORE GM PRODUCTS, I GOT THE GOON SQUAD , HIRED THUGS, WHO JOB IT IS TO TRY AND DENY ALL LEGITIMATE CLAIMS , IS IT GM POLICY TO TELL A CUSTOMER THEY ARE COVERED , AND THEN ONLY TO HAVE SOME IDIOT TO TRY AND TAKE THAT AWAY ??? , THIS GENIUS TRIES TO TELL ME BECAUSE A NON GM SHOP MADE THE REPAIR , THEY WILL NOT COVER THE WARRANTY, WELL GENIUS !!! HOW CAN I TAKE IT TO THE DEALER WHEN THEY SAID NO!!!, AND I AM A REASONABLE MAN , WHO WOULD LIKE TO KEEP PURCHASING GM PRODUCTS , WELL SIRS GIVE ME A REASON THAT I WOULD WANT TO, AND I AM NOT ASKING FOR THE COST OF THE LABOR, I AM ASKING FOR THE COST OF A DEFECTED DOOR HANDLE PANEL, THAT I HAVE READ NUMEROUS COMPLAINTS ABOUT ON LINE , PLEASE GOOGLE PROBLEMS WITH THIS TRUCK, I AM WAITIN TO HEAR BACK FROM YOU , THANK YOU FOR YOUR TIME , AND I AM HOPING YOU WILL DO THE RIGHT THING ? *TR
Structure, Nov 4, 2016
BOUGHT TRUCK USED WITH 22000 MILES ON IT AND WENT TO CHECK SPARE TIRE AREA AND FOUND THE FRAME HAD A LOT OF RUST WHERE THE UNDERCOAT HAD PEALED OFF. WENT TO DEALER AND THEY SAID IT WOULD COST THEM ABOUT $1000 TO REPAIR AND WOULD COST ME $350 DUE TO THE WARRANTY WAS PAST THE 3 YEARS.
Structure, Sep 13, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL POSITIONS, INCLUDING OVER THE FRONT PASSENGER SIDE AIR BAG. IN THE EVENT OF A CRASH, THE AIR BAG WOULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Air bags, Structure, Aug 31, 2016
THE DASH HAS CRACKED WHERE THE PASSENGER AIR BAG COVER. IT APPEARS THAT IF THE AIR BAG WERE TO DEPLOY THE DASH COULD FRACTURE FURTHER AND CAUSE BODILY HARM.
Structure, Aug 29, 2016
THE DASH HAS A CRACK ON THE CORNER OF THE PASSENGER SIDE AIR BAG
Structure, Wheels, Jul 22, 2016, crash
ON 7/14 AM I HAD THE CHEVROLET DEALER PUT 2 NEW TIRES AND HAD AN ALIGNMENT DONE. WE LEFT ON TRIP LATER THAT DAY AND IN A HEAVY RAIN STORN NEAR JACKSONVILLE, AR, WITHOUT ANY WARNING THE TRUCK SPUN OUT OF CONTROL ON HWY 167S DUE TO SEVERE HYDROPLANING. THE NEXT DAY I LOOKED AT THE TIRES AND THEY WERE NOT THE SAME TIRES AS ON THE REAR OR AS SPECIFIED BY GM. THEY SHOULD HAVE BEEN P245 AND THEY WERE MS245. I RECALL WHEN I FIRST LOOKED AT THE TRUCK WHEN WE PICKED UP AT THE CHEVROLET GARAGE THAT THEY DID NOT LOOK "NEW". THEY WERE DUSTY AND DIRTY AND DID NOT HAVE THE "NEW TIRE STIPLING" THAT I HAVE SEEN ON OTHER NEW TIRES THAT I HAVE PURCHASED. I LATER FOUND OUT BY GOODYEAR THAT THE TIRES SHOULD HAVE BEEN PUT ON THE REAR OF THE VEHICLE. I HAVE DONE A LOT OF DRIVING IN SNOW AND RAIN AND WHEN I NOTICE HYDROPLANING, I SLOW DOWN. BUT IN THIS ACCIDENT THERE WAS NO WARNING. WHEN I FIRST CALLED THE CHECROLET DEALER THEY SAID THAT 245 EURO TIRES WERE PUT ON MY TRUCK AND THEY WERE BETTER THAN THE P245 TIRES AND TO CONTACT THERE LAWYER. I THINK THE TIRES THEY PUT ON THAT THEY SOLD AS NEW, WERE TAKEN OFF OF ANOTHER VEHICLE AND PUT ON MY TRUCK . I ASKED THEM IF THEY WOULD SHOW ME THE ORDER, BILL OF LADING, AND PACKING SLIP ANE AGAIN THEY REFERRED ME TO THEIR LAWYER.
Structure, Jul 12, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ENGINE MOUNTS AND FRAME WERE SEVERELY RUSTED. THE BOLTS AND NUTS IN THE FRAME WERE ALSO CORRODED AND COULD NOT BE REMOVED. ADDITIONALLY, ALL OF THE UNDERCOATING FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ABNORMAL AND EXTENSIVE AMOUNT OF CORROSION TO THE FRAME AND UNDERCARRIAGE AREAS WERE CONFIRMED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD REMOVE ALL OF THE RUST AND CORROSION AND APPLY A NEW UNDERCOATING. THE FAILURE MILEAGE WAS 500.
Structure, Apr 8, 2016
DASH HAS CRACKED ABOVE PASSENGER SIDE AIRBAG. THIS HAS CAUSED SAFETY CONCERNS SUCH AS THE POSSIBILITY OF THE AIR BAG DEPLOYING OR PIECES OF THE DASH COMING OUT AND INJURING SOMEONE IF IT WAS TO DEPLOY IN AN ACCIDENT. I PURCHASED THIS VEHICLE USED AND HAVE ONLY HAD IT ABOUT 5 MONTHS.
Structure, Sep 2, 2015
PURCHASED VEHICLE WITH 9000 MILES ON IT JULY OF 2014. WITHIN THE LAST FEW MONTHS FOUND THAT THE FRAME WAX IS PEELING RESULTING IN THE FRAME RUSTING. DEALERS ARE ADVISING BECAUSE OF MILEAGE (40K) NOT THEIR ISSUE