2013 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 365 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2013 reports, 16 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Representative owner complaints: other or unspecified
112 reports, newest first. Show all
Other or unspecified, Jan 2, 2020
VEHICLE DASH CRACKED AROUND PASSENGER SIDE AIRBAG. TOOK VEHICLE INTO DEALERSHIP ADVISED NOT UNDER ANY WARRANTY OR RECALLS. WORRIED IN THE EVENT OF A COLLISION PIECES MAY BECOME FLYING OBJECTS IN THE EVENT OF AIR BAG DEPLOYMENT.
Other or unspecified, Dec 5, 2019
DASH CRACKED APPROXIMATELY 3'. VERY LOW MILES, VEHICLE HAS ALWAYS BEEN GARAGED.
Air bags, Other or unspecified, Dec 4, 2019
THE DASH ABOVE THE STEERING WHEEL CRACKED ON 12/4/2019, NOW MAKING A RATTLING NOISE. THE CRACK NOW IS GOING TO EXPAND DUE TO VIBRATION AND IT COULD EFFECT THE DRIVERS SIDE AIRBAG DOWN THE LINE.
Other or unspecified, Jul 6, 2019
MY DASH HAS CRACKED ON 2 CORNERS NEAR THE AIR BAG
Other or unspecified, Jun 26, 2019
MY DASHBOARD IS SEVERELY CRACKED IN 2 PLACES. BY THE PASSENGER AIRBAG AND THE STEERING COLUMN.
Other or unspecified, May 24, 2019
THE DASH IN MY 2013 SILVERADO IS CRACKING, I AM CONCERNED ABOUT SAFETY IF I WAS TO BE INVOLVED IN AN ACCIDENT WITH DEPLOYED AIRBAGS.
Other or unspecified, Apr 27, 2019
THE VEHICLE'S FRAME IS RUSTING OUT AND BREAKING AT THE REAR END OF THE TRUCK.
Air bags, Other or unspecified, Apr 24, 2019
DASHBOARD IS CRACKED IN MULTIPLE PLACES, POTENTIALLY REPRESENTING A SAFETY THREAT IF THE PASSENGER AIR BAG DEPLOYS.
Other or unspecified, Mar 31, 2019
I HAVE A CRACKS IN MY DASHBOARD. ONE OF WHICH IS BY THE PASSENGER SIDE AIRBAG, WHICH IF WAS INFLATED WOULD SEND PLASTIC DASHBOARD PIECES INTO THE PASSENGER FACE, DUE TO THE BRITTLENESS OF THE PLASTIC THAT CRACKS WHEN TOUCHED. THERE IS ANOTHER CRACK ON THE DRIVER SIDE OF THE DASH, WHICH IS BRITTLE TO THE TOUCH. GM REFUSES TO FIX FOR FREE, EVEN KNOWING THERE ARE THOUSANDS OF VEHICLES WITH THE SAME PROBLEM. THE FAULTY PLASTIC DASHBOARD CONTINUES TO GET WORSE, AS GM HAS INSTALLED THESE DEFECTIVE DASHBOARDS IN THOUSANDS OF VEHICLES.
Structure, Other or unspecified, Feb 16, 2019
DASH HAS CRACKED NEAR PASSENGER AIRBAG, HEARD A LOUD POP WHILE DRIVING DOWN INTERSTATE THEN NOTICED THE CRACK, POOR QUALITY PLASTIC OR OTHER ISSUE IS OCCURRING TO THOUSANDS OF VEHICLES, HOW LONG BEFORE SOMEONE GETS SERIOUSLY INJURED BEFORE IT GETS INVESTIGATED
Other or unspecified, Feb 15, 2019
RIGHT AFTER PURCHASING MY USED TRUCK THAT HAD AROUND 68,000 MILES ON IT THE DASH CRACKED IN TWO DIFFERENT PLACES. THE DASH CRACKED JUST ABOVE THE INSTRUMENT CLUSTER AND ABOVE THE PASSENGER AIRBAG.
Other or unspecified, Nov 3, 2018
THE DASHBOARD HAS A CRACK ON THE PASSENGER SIDE WHERE THE AIRBAG CUTOUT IS. I BELIEVE THIS IS A MAJOR SAFETY ISSUE. ESPECIALLY IF YOU'RE IN AN ACCIDENT AND THE AIRBAG DEPLOYED THERE WILL BE PICTURES OF DASH BOARD SHARDS FIYING THROUGH THE AIR AND POSSIBLY INTO THE OCCUPANTS WITH FORCE FROM THE AIRBAG.
Other or unspecified, Sep 28, 2018
CLUTCHES IN TRANSMISSION WHERE WHEN TRUCK IN DRIVE THE TRUCK WILL NOT GO TO 40 OR ABOVE. THE TRUCK WAS MOVING ON CITY STREET HEAD TOWARD 95 NORTH. AS A RESULT OF PROBLEM I HAD TO USE AAA TO GET BACK TO BALTIMORE FROM FREDERICKBURG VA THIS IS THE SECOND TIMES SINCE THE VEHICLE HAS BEEN IN MY NAME THAT THIS PROBLEM HAPPEN. THE FIRST TIME WAS JULY 26 2016 WHERE THE DEALERSHIP REPAIR (UNDER WARRANTY) THIS TRANSMISSION PROBLEM SEEM VERY IMMATURE DUE AGE OF TRUCK AND LESS THAN 65000 MILES
Other or unspecified, Aug 26, 2018
DASHBOARD SPONTANEOUSLY CRACKED NEAR THE TOP LEFT CORNER OF THE AIRBAG. THE DASHBOARD WAS INTACT WHEN LOCKED UP OVERNIGHT, AND WHEN I RETURNED TO DRIVE THE TRUCK THE NEXT MORNING, THE DASHBOARD HAD SPONTANEOUSLY CRACKED OVERNIGHT WHILE SITTING IN MY DRIVEWAY.
Other or unspecified, Aug 25, 2018
DASHBOARD CRACKED ABOVE THE STEERING WHEEL IN THE BEND FROM FLAT TO UPRISING. VEHICLE WAS PARKED WHEN THIS OCCURRED.
Air bags, Other or unspecified, Aug 16, 2018
MY DASH CRACKED STRAIGHT LINE ABOVE AND ATTACHED TO AIRBAG, WASN'T THERE, NEXT DAY IT WAS,NOV 2016 38,000 MI. CALLED DEALERSHIP(S) AND I CALLED GM/CHEV SUPPORT AND THEY SAID SINCE IT WAS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL I WOULD HAVE TO PAY FOR IT...I EXPRESSED MY CONCERNS AS A HUGE SAFETY ISSUE AND OBVIOUS DEFECT.
Other or unspecified, Aug 14, 2018
CRACKED DASHBOARD AROUND AIR BAG.
Air bags, Other or unspecified, Jul 27, 2018
TWO CRACKS APPEARED ON DASHBOARD NEAR AIR BAG.
Other or unspecified, Jul 20, 2018
DRIVING DOWN THE ROAD AND THE DASHBOARD CRACKED ON TOP BY AIR BAG
Air bags, Other or unspecified, Jun 1, 2018
CRACK DASHBOARD BY THE PASSENGER AIRBAG. I OWN THIS TRUCK FROM DAY 1 AND ALWAYS HAD TINTED WINDOW AND USE WINDSHIELD SUN SHADE.
Other or unspecified, May 6, 2018
MY 2013 CHEVY SILVERADO HAS AN AIR CONDITIONING PROBLEM. SO DID MY OLD TRUCK, A 2010, WHICH I TEASED IN FOR THE 2013. I HAVE RAN ACROSS MANY, MANY COMPLAINTS IF THIS ON THE CHEVY'S ON GOOGLE AND YOUTUBE. I ONLY HAVE 21,000 MILES ON THIS 2013. GM SHOULD REPLACE THE PART(S) TO MAKE THIS RIGHT. I HAVE NO PROBLEM TRADING IT IN FOR ANOTHER MAKE OF A DIFFERENT TRUCK. I LOVE WHERE THE HIGHS CAN BE 100 DEGREES EASILY, NOT GOOD IF THE PROBLEM STILL EXISTS WITH ALL THE COMPLAINTS! THE AC BLOWS WARM. I'M NOT PAYING $1000.00 FOR THE FIX THAT SHOULD'VE BEEN DONE BY GM IN THE FIRST PLACE!! I BOUGHT THIS USED VEHICLE IN NOV 2017.
Other or unspecified, Feb 27, 2018
DASHBOARD CRACK ON THE LEFT-HAND SIDE OF PASSENGER AIRBAG. AND DASHBOARD RATTLES ON DRIVER-SIDE. VERY CONCERNED IF IN AN ACCIDENT THE DASHBOARD WILL SEND PROJECTILES BECAUSE IT'S SO CLOSE TO AIRBAG.
Other or unspecified, Feb 10, 2018
CRACKED DASHBOARD NEAR AIRBAG.
Air bags, Other or unspecified, Oct 21, 2017
UPON WIPING MY DASHBOARD WITH A DRY CLOTH(NEVER USED ANY PRODUCTS TO CLEAN, OR TREAT THE DASHBOARD AREA) AND I DO NOT PARK VECHILE IN DIRECT SUNLIGHT .... I NOTICED 4 TO 5 CRACKS IN THE DASHBOARD AREA OF BOTH DRIVERS SIDE AND PASSENGERS SIDE...MOST CONCERNING... THAT 2 OF THE CRACKS ARE AROUND THE PASSANGER AIR BAG LOCATED ON THE PASSENGER SIDE DASHBOARD...THIS IS UNACCEPTABLE AS A CONSUMER OF GM AND A CHEVY SILVERADO WHO PURCHASED A VECHILE THATS PRICED ABOVE $45,000. I BELIEVE THIS SHOULD BE TAKEN VERY SERIOUSLY CONSIDERING THE LOCATION OF THESE CRACKS AND SHOULD BE A RECALL BY GM CONSIDERING THE FACT THAT MANY PEOPLE ARE EXPERIENCING THE SAME ISSUES.....
Air bags, Other or unspecified, Oct 14, 2017
2013 CHEVROLET 1500 SILVERADO DASH CRACKED ABOVE PASSENGER AIR BAG COULD CAUSE FLYING SHARP PLASTIC PIECES IF DEPLOYED