2013 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 365 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2013 reports, 16 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Representative owner complaints: other or unspecified
112 reports, newest first. Show all
Air bags, Other or unspecified, Oct 14, 2017
WHILE VEHICLE WAS IN MOTION WE HEARD A POPPING NOISE FROM FRONT OF CABIN . THEN SAW TWO CRACKS IN THE DASH. ONE AT THE PASSENGER AIR BAG AND THE OTHER ON DRIVER SIDE AT THE INSTRUMENT CLUSTER.
Other or unspecified, Sep 3, 2017
CRACKED DASH BOARD
Air bags, Other or unspecified, Aug 30, 2017
I WAS DRIVING & HEARD A VERY LOUD NOISE BUT DIDN'T KNOW WHAT IT WAS TILL I WAS CLEANING/VACUUMING MY VEHICLE THE NEXT DAY. I WAS CLEANING THE VEHICLE & THE DASHBOARD WAS VERY DIRTY SO I WAS LIGHTLY CLEANING IT WITH A RAG & THE RAG GOT STUCK SO WHEN I CHECKED WHAT IT WAS I NOTICED A VERY BIG CRACK. IT ALSO CRACKED BY THE AIRBAG & I HONESTLY FEEL LIKE THAT IS A HAZARD. IT BOTHERS ME TO THINK I'M PAYING OVER $40K FOR A VEHICLE THAT I CHOSE TO DEFEND MY FAMILY & MIGHT MALFUNCTION IF I'M EVER IN AN ACCIDENT.
Other or unspecified, Aug 17, 2017
RADIO VOLUME AND TURN SIGNAL SOUND STOPPED EVEN RADIO ON. WHEN TURNED COMPLETELY OFF, PHONE SYMBOL STARTED FLASHING ON RADIO SCREEN AND STAYED ON. SECURITY ALERTS FOR SEAT BELT, DOOR OPEN AND KEY IN IGNITION ALSO NOT WORKING. HAS PROGRESSIVELY GOTTEN WORSE. VEHICLE WAS STATIONARY WHEN FIRST STARTED AND PROBLEM AS CONTINUED WHILE DRIVING. WHEN TURNED OFF THE RADIO DISPLAY WILL NOT GO OFF EVEN THOUGH TURNED OFF. DEALERSHIP HAS NO CLUE WHAT'S WRONG. SAW ONLINE WHERE 2014 SILVERADO RECALLED FOR BASE RADIO PROBLEMS THAT ARE SIMILAR TO THIS PROBLEM (14V301000).
Other or unspecified, Aug 13, 2017
MY DASH HAS CRACKED IN 2 SPOTS. MY TRUCK IS ALWAYS PARKED IN A PARKING GARAGE AND IS WELL TAKEN CARE OF. IT ALSO HAS A RATTLE IN THE DASH.
Other or unspecified, Jul 22, 2017
MY DASH HAS CRACK IN IT ,ON TOP OF PASSENGER SIDE AIRBAG( THAT SHOULD AND IS A SAFETY ISSUE! THE OTHER CRACK IS ON THE DRIVER SIDE!!!
Air bags, Other or unspecified, Jul 6, 2017
HUGE CRACK ON THE DASH POSSIBLY AFFECTING THE DEPLOYMENT OF THE AIR BAG IN THE EVENT OF A CRASH. CRACK WAS THERE WHEN I GOT IN THE TRUCK IN THE MORNING.
Air bags, Structure, Other or unspecified, Jun 25, 2017
THE DASHBOARD AROUND THE FRONT PASSENGER AIRBAG IS CRACKED. UNKNOWN WHEN IT CRACKED.
Other or unspecified, Jun 19, 2017
CRACKED DASH. COMMON ISSUE WITH 2007-2013 FROM A QUICK SEARCH ONLINE. CRACKED RIGHT AT AIR BAG SO WORRIED IF AIR BAG WERE TO COME OUT SHARDS OF PLASTIC WOULD DEFLATE AIR BAG OR HURT PASSENGERS.
Other or unspecified, May 25, 2017
I PURCHASED THIS VEHICLE NEW FROM CREWS CHEVROET IN NORTH CHARLESTON SOUTH CAROLINA. THE VEHICLE HAS LESS THAN 12000 MILES. APPROXIMATELY TWO WEEKS AGO FOR NO APPARENT REASON I DISCOVERED A CRACK IN THE DASH NEAR THE PASSANGER AIR BAG. I TOOK THE VEHICLE TO CREWS CHEVROLET AND THE SERVICE PERSON STATED IT WAS PROBABLY DUE TO THE SUN. I PURCHASED GM'S MAJOR GUARD EXTENDED PROTECTION AND EVENTHOUGH THE DASH IS NOT LISTED UNDER ITEMS NOT COVERED I WAS TOLD THE DASH IS NOT COVERED UNDER THE EXTENDED WARRANTY. I HAVE CONTACTED CHEVROLET CUSTOMER SERVICE AND AM SCHEDULED TO HAVE THE VEHICLE INSPECTED AGAIN ON 27 MAY 2017. THIS IS DEFINATELY A PRODUCT DEFECT OR MATERIAL DEFECT. I HAVE READ ON THE INTERNET ALL THE OTHER CRACKED DASH ISSUES WITH GM/CHEVROLET. AT WHAT POINT IS GM/CHEVROLET GOING TO ADMIT THIS IS A DEFECT AND CUSTOMERS WILL SEE A RECALL? THIS CRACK RUNS RIGHT AT THE CORNER OF THE PASSANGER AIRBAG AND I FEEL THIS IS A SAFETY ISSUE.
Air bags, Other or unspecified, May 14, 2017
PASSENGER SIDE DASHBOARD IS CRACKED BETWEEN THE AIRBAG COVER AND THE FRONT OF THE DASHBOARD TOP PANEL. IT TURNS OUT THIS IS A PROBLEM OTHERS HAVE NOTICED ON THESE MODELS AS WELL. MY CONCERN IS THE PROXIMITY TO THE AIRBAG. OTHER OWNERS HAVE POSTED PHOTOS OF LARGER CRACKS AND HOLES IN THE DASHBOARD IN THIS LOCATION. I DON'T WANT IT TO CAUSE AN ISSUE WITH AIRBAG FUNCTIONALITY WERE THERE TO BE AN AIRBAG DEPLOYMENT EVENT. I DON'T KNOW HOW LONG THIS HAD BEEN CRACKED BUT IT WAS FIRST NOTICED BY MY WIFE ON 5/13/2017.
Other or unspecified, May 13, 2017
THE DASH ON MY 2013 CHEVROLET SILVERADO 1500 HAS CRACKED JUST ABOVE THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. TO ME THIS POSES A SAFETY CONCERN SHOULD THERE BE A COLLISION CAUSING THE AIRBAG TO DEPLOY WHERE THE CRACK MAY PUNCTURE THE AIRBAG. THE VEHICLE WAS STATIONARY, BEING PARKED JUST IN FRONT OF MY HOUSE WHEN THE CRACK OCCURRED.
Other or unspecified, Apr 21, 2017
CRACKED DASHBOARD WITH ONLY 50K MILES ON THE TRUCK.
Other or unspecified, Mar 25, 2017
THE DASHBOARD HAS DEVELOPED A LARGE SHARP CRACK IN IT ABOUT 9 INCHES LONG. THIS TRUCK HAS BEEN GARAGE KEPT AND HAS NEVER BEEN WRECKED. IT JUST APPEARED ONE DAY.
Other or unspecified, Mar 23, 2017
CRACKING DASHBOARD BY AIR BAG
Air bags, Other or unspecified, Mar 21, 2017
DASH CRACKED FROM CORNER OF PASSENGER AIR BAG TO CORNER OF DEFROST VENT. CONCERNED IF AIR BAG DEPLOYS DASH FRAGMENTS MAY CAUSE BODILY HARM. NOT SURE IF CRACKED FORMED DURING MOTION OR SITTING STATIONARY.
Other or unspecified, Jan 29, 2017
I HAVE TWO CRACKS ON MY DASHBOARD .ONE CRACK IS DIRECTLY OVER MY INSTRUMENT PANEL, AND THE SECOND IS ON PASSENGER SIDE OFF THE LEFT CORNER OF AIRBAG. THIS 2013 CHEVROLET SILVERADO LTZ C1500 HAS ONLY 47,414 MILES ON IT. THIS IS OBVIOUSLY A DEFECT BY MANUFACTURER. I BABY THIS TRUCK AND KEEP IT COVERED UNDER MY CARPORT AT MY HOME. I DRIVE A COMPANY TRUCK ON WEEK DAYS AND MY TRUCK ON WEEKENDS. THESE TWO CRACKS HAPPENED WHILE TRUCK WAS SITTING STATIONARY UNDER MY CARPORT. IS THERE A RECALL ON THIS ,AND WILL MANUFACTURER REPLACE AT NO COST TO ME.
Air bags, Other or unspecified, Jan 4, 2017
DASH BOARD STARTED CRACKING AROUND FRONT PASSENGER AIRBAG. 26,400 MILES PURCHASED AUGUST 2013
Other or unspecified, Oct 24, 2016
SEVERE FRAME RUST
Other or unspecified, Oct 4, 2016
INTERIOR DASH HAS 2 CRACKS BY AIRBAG AND 1 LARGE CRACK IN FRONT OF STEERING WHEEL.
Air bags, Other or unspecified, Sep 26, 2016
DASH CRACKED ABOVE TOP LEFT CORNER OF PASSENGER AIRBAG
Air bags, Other or unspecified, Sep 20, 2016
CRACKED DASH, THROUGH AND THROUGH, RESULTING IN A SHARP EDGE. THIS WAS A SPONTANEOUS CRACK. THERE WAS NO FORCE OR TRAUMA. IT JUST RANDOMLY APPEARED.
Air bags, Other or unspecified, Sep 15, 2016
DASH BEGAN TO CRACK AROUND THE PASSENGER AIRBAG. I AM AFRAID THAT THE DASH PIECES CAN BECOME FLYING PROJECTILES IN THE EVENT OF AN ACCIDENT WHERE THE PASSENGER OR SIDE IMPACT AIRBAG DEPLOYS.
Other or unspecified, Aug 23, 2016
THE DASH DEVELOPED A CRACK AT THE LEFT CORNER OF THE PASSENGER AIRBAG, WHICH WAS IDENTICAL TO THE ONE THAT OCCURRED IN OUR 2012 CHEVROLET SUBURBAN. THE VEHICLE IS IN EXCELLENT CONDITION, AND EXTREMELY WELL MAINTAINED. MILES ARE AT 32,000, BUT THE FACTORY WARRANTY RAN OUT AT THE END OF MAY AND CHEVY REFUSES TO COVER THE REPAIR AT 100%.
Other or unspecified, Aug 19, 2016
CRACKS IN DASHBOARD , EXPOSE AIRBAG , RECALL NEEDED , PLEASE HELP US AND MAKE A COMPLIANT.