2013 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 365 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2013 reports, 16 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Representative owner complaints: other or unspecified
112 reports, newest first. Show all
Other or unspecified, Aug 2, 2016
HAS 28K MILES ON IT AND THE PAINT HAS RUNS AND CLEAR COAT PEELED. DASH IS ALSO CRACKED GIVING SERIOUS CONCERNS TO AIR BAG DEPLOYMENT CAUSING FLYING DEPRIS. DEALER BASICALLY SAID YOUR SOL
Other or unspecified, Jul 7, 2016
DASHBOARD STARTING TO CRACK ON PASSENGER SIDE. 3 YEARS 7 DAYS...
Air bags, Other or unspecified, Apr 17, 2016
CRACKED DASH. MY VEHICLE ONLY HAS 30K MILES AND ALREADY HAS A CRACK
Other or unspecified, Mar 24, 2016
WAX COATING IS COMING OFF OF FRAME RUST SHOWING.
Other or unspecified, Feb 13, 2016
2013 CHEVROLET SILVERADO REAR SLIDING ELECTRIC WINDOW STUCK OPEN. THE MOTOR CAN BE HEARD WORKING, BUT THE WINDOW DOES NOT MOVE. RECALL FOR THE SAME PROBLEM IN YEARS 2014, 2015, 2016, BUT NOT 2013?
Other or unspecified, Feb 10, 2016
THE DASH HAS CRACKED IN 2 PLACES NEXT TO THE PASSENGER AIRBAG. SHOULD IT DEPLOY THERE WILL BE A PIECE AS LONG AS A BIG KNIFE THAT WILL BECOME A PROJECTILE.
Other or unspecified, Jan 5, 2016
2013 LTZ SILVERADO 47,000 MILAGE DASH CRACKED IN THE UPPER LEFT CORNER OF AIRBAG AREA. FEEL COULD BE A SAFETY HAZARD IF IN AN ACCIDENT AND AIRBAG IS DEPLOYED CAUSING THE DASH TO THROW SHARDS OF PLASTIC IN CAB. IT CRACKED ONE DAY JUST AS I STARTED TRUCK WHILE STATIONARY.
Air bags, Other or unspecified, Jul 27, 2015
I NOTICED LITERALLY FROM ONE DAY TO THE NEXT THAT THE DASH BOARD IN MY 2013 CHEVROLET SILVERADO IS CRACKING. THE CRACK APPEARED ON THE LEFT CORNER OF THE PASSENGER SIDE BAG. I BABY THIS TRUCK IN AN ATTEMPT TO KEEP IT LOOKING NEW. I DON'T EVEN REALLY DRIVE IT AND IT IS GARAGE KEPT. I FEEL THIS IS A HUGE SAFETY ISSUE WITH THE CRACK BEING RIGHT THERE ON THE AIR BAG SYSTEM. I HAVE TWO KIDS AND I DON'T EVEN LET THEN RIDE UP FRONT ANYMORE IN FEAR THAT THE AIR BAG MIGHT DEPLOY AND SHARP PIECES OF THE DASH WILL FLY IN THEIR FACES.
Structure, Other or unspecified, Jun 23, 2015
I HAVE A SAFETY ISSUE THAT I'M NOT SURE WHAT STEPS I SHOULD TAKE IN RESOLVING THIS. HERE'S WHAT HAD HAPPEN: LAST SUNDAY 6-21-15, MY HUSBAND AND I WAS WORKING IN THE GARDEN AND WE HEARD A LOUD POP, APPROX. 30 FEET FROM US WAS MY TRUCK AND THE PASSENGER BACK WINDOW BOWED OUT WITH BREAKAGE OF GLASS.WE WERE IN SHOCK! NOTHING WAS AROUND THE TRUCK, BIRDS, PEOPLE, ETC.. I TOOK PICTURES BEFORE WE DID ANYTHING. I SEARCHED ON THE WEB AND FOUND THIS IS A COMMON PROBLEM (DIFFERENT TYPES OF VEHICLES). I WOULD LIKE TO SEE IF THERE IS A INVESTIGATION OR RECALL ON A SITUATION LIKE THIS. IT CONCERNS ME BECAUSE IF I HAD BEEN DRIVING, MY PASSENGERS (GRAND CHILD) THIS WOULD HAVE BEEN A DANGEROUS SITUATION PLUS THE INTENSE SOUND WOULD HAD CAUSED AN ACCIDENT. I'M NOT SURE WHO WOULD BE RESPONSIBLE FOR THIS? COULD YOU PLEASE SEND ME SOME FEED BACK ON WHAT I CAN AND CAN NOT DO IN RESOLVING THIS. THANK YOU IN ADVANCE. SINCERELY, A CONCERN CITIZEN
Air bags, Other or unspecified, May 19, 2015
I PURCHASED A NEW BLACK 2013 CHEVROLET SILVERADO CREW CAB IN OCTOBER 2012 FROM MARINE CHEVROLET IN JACKSONVILLE, NC WITH A 3 YR/36,000 MILE BUMPER TO BUMPER WARRANTY. ON 16 MAY, 2015, I CALLED MARINE CHEVROLET'S SERVICE DEPARTMENT ABOUT A 1 1/2"CRACK ABOVE THE CENTER OF THE PASSENGER SIDE AIRBAG. MY TRUCK HAD 37,017 MILES AND WAS NO LONGER COVERED UNDER THE ORIGINAL FACTORY WARRANTY. HOWEVER, I WANTED TO KNOW IF THIS WAS A COMMON ISSUE WITH THIS MODEL. THE DEALERSHIP SCHEDULE A SERVICE APPOINTMENT FOR 8:30 AM ON 18 MAY, 2015. AFTER CONDUCTING RESEARCH OVER THE WEEKEND, I LEARNED THAT OTHER CHEVY AND GMC OWNERS OF TRUCK AND SUV MODELS BETWEEN 2007 AND 2013 REPORTED CRACKED DASHES NEAR THE PASSENGER AIRBAGS. ON 18 MAY, I BROUGHT MY TRUCK TO MARINE CHEVROLET'S SERVICE DEPARTMENT TO EXAMINE THE CRACK. THE SERVICE REPRESENTATIVE INITIALLY TOLD ME THAT SINCE THE WARRANTY HAD EXPIRED, CHEVROLET WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I EXPLAINED THAT THE CRACK HAPPENED LESS THAN THREE YEARS AFTER I PURCHASED THE TRUCK AND I WAS AWARE OF THE HISTORY OF THESE DASHBOARDS. THE SERVICE REPRESENTATIVE TALKED TO HIS SERVICE MANAGER AND LATER TOLD ME THAT GM WOULD PAY THE MAJORITY OF THE MAINTENANCE COST AND THAT I WOULD ONLY BE RESPONSIBLE FOR $100. BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN FORUMS AND ONLINE NEWS ARTICLES, I FEEL GM MAY HAVE INSTALLED DEFECTIVE DASHBOARDS IN 2007 - 2013 TRUCK AND SUV MODELS AND PASSED THE COST OF DEFECTIVE PARTS ONTO THE CUSTOMER. ADDITIONALLY, IF THE PASSENGER SIDE AIRBAG DEPLOYS WITH A CRACK DASHBOARD SURROUNDING IT, THERE COULD AN INCREASED LIKELIHOOD OF DASHBOARD SHRAPNEL FLYING INTO A PASSENGER'S FACE. I THINK NHTSA SHOULD INVESTIGATE THE CRACKING DASHBOARD ISSUE IN GM'S SUVS AND PICK-UP TRUCKS FROM 2007 - 2013 AND INFLUENCE GM TO ISSUE A RECALL OR SERVICE BULLETIN TO ADDRESS THIS PROBLEM.
Other or unspecified, Nov 10, 2014, crash
STALLS IN REVERSE..2013 CHEVY SILVERADO
Other or unspecified, May 13, 2013
HAD VEHICLE APPROX. 2 WEEKS ON 4-10-13 WOULD NOT START FOR SEVERAL ATTEMPTS. IT STARTED I PULLED OUT INTO ONCOMING TRAFFIC AND IT DIED I WAS ABLE TO RESTART IMMEDIATELY. DEALER HAD IT ONE DAY SAID THEY COULD NOT DUPLICATE ISSUE SO DID NOTHING. SECOND TIME IT HAPPENED WAS ABOUT 3 WEEKS AFTER THAT THIS TIME I WAS GOING ABOUT 45MPH AND WITH NO WARNING IT JUST DIED IN THE ROAD ALMOST GOT HIT BY 2 PEOPLE BEHIND ME. TOOK OVER 8 MINUTES TO GET RESTARTED DURING WHICH TIME SEVERAL MORE PEOPLE HAD TO SWERVE TO MISS ME. I DROVE ABOUT 1/2 MILE TO WORK PARKED, TRIED TO RESTART IT WOULDN'T START WAS TOWED TO DEALERSHIP. AFTER COUPLE DAYS DEALERSHIP SAID COULD NOT DUPLICATE PROBLEM. I PRESSED THE ISSUE AND MADE IT CLEAR THIS WAS EXTREMELY UNSAFE AND SOMEONE WAS GOING TO GET SERIOUSLY INJURED. AFTER ABOUT ONE WEEK THEY SAID THE PROBLEM DUPLICATED AND THE PART I NEED IS ON BACK ORDER (A MODULE). THIS IS WHERE THE TRUCK IS NOW. AFTER 'GOOGLING' THIS ISSUE THE FIRST TIME I FOUND NOT STARTING IS A COMMON PROBLEM WITH THE PASSLOCK SYSTEM MALFUNCTION AND THE FIX IS ONE OF TWO THINGS ONE OF WHICH IS THE MODULE BEING REPLACED NOW. I RELAYED THIS INFORMATION TO THE DEALERSHIP AT THE TIME OF THE FIRST INCIDENT BUT NOTHING WAS DONE. I FEEL THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY CONSIDERING IT HAPPENS AT SPEED WITH ABSOLUTELY NO WARNING. HOPEFULLY THIS WILL FIX IT BUT GM MUST BE AWARE OF THIS CONSIDERING ALL THE ONLINE FORUMS PERTAINING TO THIS PRECISE ISSUE AND SHOULD BE MORE EAGER TO FIX SERIOUS SAFETY ISSUES BEFORE SOMEONE GETS HURT OR KILLED EVEN IF IT CAN'T BE DUPLICATED WHILE IN THE SHOP. (ADDITIONAL VEHICLE DESCRIPTION--2500 HD DIESEL CREW CAB LTZ) *TR