2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints: electrical system
361 reports, newest first. Show all
Power train, Electrical system, Engine, Feb 26, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Electrical system, Dec 16, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART AND THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ANTI- THEFT MODULE AND THE STEER-ASSIST NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 04/08/16*LJ
Electrical system, Engine, Dec 15, 2015, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED AND CAUSED THE VEHICLE TO CRASH INTO A FIRE HYDRANT. THE VEHICLE WAS ABLE TO RESTART. NO POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Steering, Electrical system, Service brakes, Dec 9, 2015, crash
WHILE DRIVING MY 2014 CHEVY SILVERADO, I HAVE HAD 3 INSTANCES WHERE THE STABILITY CONTROL LIGHT CAME ON AND I SUDDENLY LOST LOST ALL STEERING AND BRAKES. WITHIN A 2-3 SECONDS THE CLUSTER AND RADIO WENT DEAD AND THEN THE ENGINE STOPPED. I HAD NO ABILITY TO CONTROL THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THE LOGS SHOWED 1 1/2 PAGES OF VEHICLE COMMUNICATIONS ERRORS INCLUDING LOSS OF COMMUNICATIONS TO STEERING, LOSS OF COMMUNICATIONS TO BRAKES, ETC. AFTER 8 DAYS OF ANALYSIS, THE DEALER NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH GM AND THAT THERE IS AN ACTIVE PI NUMBER FOR THE ISSUE. HOWEVER, THERE IS NO KNOWN RESOLUTION FOR THE ISSUE. BECAUSE THERE IS NO KNOWN SOLUTION, THEY ASKED ME TO COME PICK UP THE VEHICLE AND CONTINUE DRIVING IT AND THEY WILL CONTACT ME WHEN A SOLUTION IS FOUND. WHEN I ASKED IF THEY UNDERSTOOD THAT I COULD LOSE CONTROL OF THE VEHICLE AND POTENTIAL KILL MYSELF, A FAMILY MEMBER OF ANOTHER DRIVER THEY ONLY TOLD ME THAT THEY HAD NO OTHER SUGGESTIONS. I ESCALATED TO GM CUSTOMER CARE AND THEY ASSURED ME THAT BECAUSE THERE ARE NO OPEN RECALLS ON MY VEHICLE FOR THIS ISSUE, IT WAS COMPLETELY SAFE TO DRIVE AND THAT I SHOULDN'T WORRY. A SEARCH OF THE INTERNET REVEALED MANY PEOPLE WHO HAVE HAD THE EXACT SAME EXPERIENCE AND WHO WERE TOLD TO CONTINUE DRIVING THE VEHICLE. ONE EVEN STATED THAT THEY HIT A PEDESTRIAN AFTER LOSING CONTROL OF THE TRUCK. THIS ISSUE IS OBVIOUSLY A HUGE SAFETY RISK AS THE DRIVER CAN LOSE COMPLETE CONTROL OF THE VEHICLE AT ANY SPEED.
Power train, Electrical system, Oct 18, 2015
DRIVE TRAIN SHIFTS HARD & @ TIMES DOES NOT SHIFT CORRECTLY( WHILE DRIVING CITY STREETS) & ENGINE STALLS WHEN I EXCELERATE FROM A STOPING POINT & ALSO TICKING NOISE FROM EXHAUST SYSTEM ( IN MOTION & STATIONARY CITY STREETS).
Steering, Electrical system, Engine, Oct 8, 2015
WE OWN A 2014 CHEVROLET SILVERADO 1500. UPON TRAVELING A LOW RATE OF SPEED OR UNDER 40 MPH, THERE IS A SUDDEN LOSS OF POWER. THE VEHICLE HESITATES NUMEROUS TIMES AND STALLED. THE VEHICLE SHUTS OFF AND THERE IS A LOSS OF POWER AND ENGINE DIES. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE IS 35,024.
Electrical system, Exterior lighting, Electronic stability control (ESC), Sep 29, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED AND THE EXTERIOR AND INSTRUMENT PANEL LIGHTS FLASHED ON AND OFF. THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,000.
Electrical system, Electronic stability control (ESC), Sep 24, 2015
FIRST INCIDENT THE STABILITRACK SERVICE LIGHT FLASHED SO FAST I COULD BARELY READ IT.. SECOND INCIDENT HAPPENED ON SEPTEMBER 20,2015 AND IT HAPPENED TWICE. THE STABILITRACK LIGHT CAME ON AGAIN BUT THIS TIME THE DOOR LOCKS LOCKED AND UNLOCKED , LIGHTS WENT OFF AND ON , RADIO WENT OFF AND ON AND IT STALLED THE ENGINE ALMOST AS IF THE VEHICLE SHORTED OUT. LUCKILY I WAS PULLING INTO A PARKING LOT BECAUSE I HAD NO CONTROL. I APLLIED THE BRAKE AND PUT THE VEHICLE IN PARK AND IT RESTARTED. ABOUT 45 MINUTES LATER IT DID THE SAME EXACT THING AS I WAS PULLING INTO MY DRIVEWAY. IT IS AT THE DEALERSHIP NOW.
Electrical system, Engine, Sep 1, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. UPON TRAVELING A LOW RATE OF SPEED OR UNDER 40 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE HESITATED NUMEROUS TIMES AND STALLED. THERE WAS AN INTERNAL SHORT, WHICH CAUSED THE INSTRUMENT PANEL GAUGES AND LIGHTS TO FLICKER. THE VEHICLE SHUT OFF AND BACK ON RANDOMLY. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Steering, Power train, Electrical system, Jul 21, 2015
I STARTED HAVING PROBLEMS WITH THE ELECTRICAL IN THE TRUCK STARTING WITH THE WINDOWS. I INFORMED DEALERSHIP AND THAT THE STABILITRAK WAS GOING OFF SAYING THAT THE STEERING WAS FAILING. THE PROBLEM HAS CONTINUED TO PRESENT AND NOW THE TRUCK IS SHUTTING ITSELF OFF WHILE GOING DOWN THE ROAD LOSING ALL STEERING AND TURNING ITSELF BACK ON. MY FAMILY WAS IN THE TRUCK AND WE ALMOST ROLLED INTO A PARKING STRUCTURE, I LOST ALL POWER AND STEERING TO TRUCK HAD NO CONTROL AT ALL. THE TRUCK CONTINUES TO HAVE ISSUES AND THIS AFTER I TOOK IT IN TO HAVE IT FIXED. DEALER MADE PROBLEM WORSE.
Steering, Electrical system, Electronic stability control (ESC), Apr 24, 2015
SINCE DAY ONE I NOTICED THAT THE VOICE COMMANDS WERE NOT ACKNOWLEDGING PROPER VOICE COMMANDS. I TOOK IT TO THE DEALER 2/20/14 THEY SAID IT WAS MY PHONE.IT TAKES ME A GOOD SOLID 3-5 MINUTES TO GET A PHONE CALL OUT BECAUSE OF THE VOICE RECOGNITION DOESN'T WORK . I WOULD ALSO NOTICE THAT ON PANDORA IT WOULD SAY ACQUIRING NET WORK SERVICE. THEN FROM THAT, ONTO IT SAYING NETWORK ERROR.THAT HAPPENS NO MATTER WHAT EVERY TIME I TRY TO USE IT I HAVE TO TURN BLUE TOOTH OFF AND TURN IT BACK ON AND THEN CONNECT IT ALL OVER AGAIN. SOMETIMES I CAN HEAR PEOPLE AND THEY CANT HERE ME. ON 4/08/14 AGAIN I TOOK IT IN THE DEALER FOR THE BLUETOOTH PROBLEM. MY FRONT HEADLAMPS GET MOISTURE IN THEM WHEN I WASH MY TRUCK ON. 3/13/14 THEY REPLACED MY LEFT HEADLAMP, STILL THE MOISTURE HAPPENS.WHEN TURNING ON THE TRUCK FROM PARK AND ENGAGING ON DRIVE A LOUD CLUNK AND A TOUGH MOVEMENT MAKES THE TRUCK FEEL LIKE ITS SWINGING FROM N TO S. AGAIN I TOOK IT TO THE DEALER 2/20/14 AND THEY SAID NOTHING WAS WRONG. JANUARY OF 2014 - APRIL 2014 THERE WERE 20 TIMES THAT MY TRUCK WENT INTO THE SERVICE DEPARTMENT 4 TIMES FOR RECALLS THATS 24 TIMES IN 4 MONTHS FOR A NEW TRUCK I GOT IN AN ACCIDENT ON 4/20/2014 AND 50 PARTS WERE PUT INTO THE TRUCK TO REPAIR IT. IT TOOK THE DEALER SELMAN 3 MONTHS BEFORE I HAD TO CALL AND ASK WHAT WAS GOING ON WITH MY TRUCK EVERYONE SEEMS TO BE CLUELESS. ON TOP OF ALL THAT I HAD TO DENIED THE TRUCK 8 TIMES BECAUSE OF WRONG PARTS THAT WERE PUT ON. THEY CHANGED MY WHOLE FRONT END . THE LIGHTS TURN ON WHEN THEY WANT, IT SOUND LIKE LOSE PARTS IN SIDE THE DASH.THE TRUCK SHAKES ON FREEWAY GOING 40-60MPH I HAVE THAT ON VIDEO. I FEEL UNSAFE DRIVING THE TRUCK. I FEEL THAT I AM BEING DISCRIMINATED AT SELMAN SINCE THEY TREAT ME DIFFERENT. I WANT SOMEONE TO HELP ME LOOK INTO THIS TRUCK IT IS UNSAFE FOR MY FAMILY AND WANTED A BUY BACK BUT THEY SAID NO I SHOULD BE ABLE TO GET THAT OPTION. *TR
Electrical system, Equipment, Apr 23, 2015
THE RECEPTION FOR THE RADIO IS HORRIBLE IN BOTH FM AND FM-HD. GM SUPPOSEDLY HAS A REPROGRAM FOR FM ONLY BUT NOT HD... *TR
Electrical system, Apr 16, 2015
THIS WAS HAPPENING IN COOLER WEATHER. I HAVE A 2014 CHEVROLET SILVERADO. WHEN STARTING THE VEHICLE, THE IGNITION KEY WOULD STICK IN THE START POSITION AND THEN RETURN TO THE RUN POSITION. THIS HAS HAPPENED PROBABLY HALF A DOZEN TIMES. I SEE THAT THERE IS A RECALL ON OLDER MODELS, BUT APPARENTLY SOME NEWER ONES , SUCH AS MINE SHOULD BE INCLUDED. *TR
Steering, Electrical system, Vehicle speed control, Apr 11, 2015
THE VEHICLE IGNITION TURNED OFF WHILE DRIVING (VEHICLE IN MOTION) CAUSING THE POWER STEERING TO FAIL. THIS HAS HAPPENED THREE TIMES IN THE PAST 3 WEEKS. GM DOES NOT LIST THIS MODEL AS PART OF ITS RECALL AND WHEN I CONTACTED GM THEY RECOMMENDED TAKING IT TO A DEALER AND HAVING IT REPAIRED AT MY EXPENSE. *TR
Power train, Electrical system, Seats, Mar 14, 2015
WHILE DRIVING IN 4WD 'AUTO', OFF PAVEMENT IN WATERFRONT AREA, I DID NOT THINK 4WD WAS ENGAGING. WHEN I SHIFTED TO 4H, THE SEAT IMMEDIATELY CLAM SHELLED IN AND DOWN ON ME. I RESET SEAT, AND NOTICED MIRRORS ALSO HAD MOVED. A FEW MINUTES LATTER I TRIED THE SAME MANEUVER WHILE MOVING <5 MPH, WITH THE SAME RESULTS. I DROVE THE 20+ MILES BACK HOME IN 4AUTO, BUT READY FOR A SURPRISE SHIFT INTO 4WD, WITH THE ACCOMPANYING, DANGEROUS SEAT POSITION CHANGE. IT OCCURRED 1 MORE TIME, WHILE DRIVING SLOWLY APPROACHING MY DRIVEWAY. I TRIED TO DUPLICATED IT A FEW MORE TIMES DURING A 2 WEEK PERIOD; NO OCCURRENCES. THE SALES PEOPLE TOLD ME TO USE 4AUTO AS MY REGUALR MODE. I DECIDED TO TRY 2H. NOW WHEN I GO FROM 2H TO 4AUTO, THE SEAT MOVES BACKWARD IN SHORT JOLTS. GOING TO 4H OR 4L, AS DIRECTED IN THE MANUAL, A CLAM SHELL EFFECT OCCURS. I HAVE DONE IT WITH OTHERS IN MY TRUCK, SO THEY CAN WITNESS THE SEAT TRY TO DEVOUR ME. THE LAST TIME IT HAPPENED, I LEFT IT IN THE DRIVEWAY WITH THE SEAT & MIRRORS IN THEIR FINAL POSITION, SO OTHERS COULD GET IN AND SEE IF THEY THOUGHT THEY COULD DRIVE IN THAT POSITION. I HAVE NOT SET THE SET MEMORY, AND WAS VERY CAREFUL TO NOT TOUCH ANYTHING BUT THE 4WD CONTROL WHILE CHANGING DRIVE MODES. AS AN ASIDE, I NOTICED OTHERS OWNERS HAD COMPLAINTS ABOUT THE SEATS. MY 'SAFETY ALERT' SEAT, 'HEATED AND COOLED (PERFORATED)', 'FRONT FULL FEATURE', 'LEATHER APPOINTED BUCKETS' DEVELOPED A SMALL TEAR IN THE LOWER, MIDDLE PORTION OF THE SEAT. I WANTED IT REPLACED, AND OF COURSE, THE FRIENDLY DEALERSHIP STAFF TRIED TO SAY THIS WAS 'NORMAL WEAR AND TEAR'. THIS WAS AT LESS THAN 500 MILES, 350 OF WHICH THE DEALERSHIP PUT ON WHILE DRIVING IT FROM ANOTHER DEALER. THIS TRUCK IS USED FOR PLEASURE ONLY, NOT WORK, NO TOOL POUCHES OR IN POCKETS... IF IT WASN'T SUCH A BAD EXAMPLE OF HOW CUSTOMERS ARE TREATED BY SOME DEALERSHIPS, IT WOULD BE LAUGHABLE. CURRENT MILLAGE: 1,711 MI. *TR
Electrical system, Seats, Mar 5, 2015, crash
TL*THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 5 MPH, THE POWER SEATS AND MIRRORS BEGAN TO MOVE WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A TELEPHONE POLE. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A WIRE CONNECTED TO THE SEAT MODULE WAS PINCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,855. UPDATED 04/10/15*LJ UPDATED 9/27/2017*CN
Suspension, Electrical system, Feb 1, 2015
VEHICLE VIBRATES AT HIGHWAY SPEED. GM ACKNOWLEDGES THAT THIS/THERE IS AN ENGINEERING ISSUE WITH THIS VEHICLE AND THAT THERE IS NO RECOMMENDED FIX. HAVING SAID THAT, THEY ADVISE THE VEHICLE IS PERFORMING "AS DESIGNED." BECAUSE THE VEHICLE IS POORLY DESIGNED AND POORLY ENGINEERED, THEN POOR PERFORMANCE IS EXPECTED. THE DEALERSHIP WILL NOT ATTEMPT REPAIRS, SO I'M STUCK WITH THE VEHICLE S IS. THE PROBLEM IS, AND YOU KNOW THIS, THERE ARE MANY, MANY COMPLAINTS OF THIS ISSUE, AND NEITHER YOU NOR THE MANUFACTURER WILL DO ANYTHING ABOUT IT. WORSE, THEY (CHEVROLET) CONTINUES TO SELL THESE TRUCKS KNOWING THERE ARE PROBLEMS. WORSE YET, THIS INFORMATION IS NOT BEING DISCLOSE TO NEW BUYERS UNDER THE VEIL OF "PERFORMING AS DESIGNED." LASTLY, NOTE THAT SINCE THERE ARE NO ATTEMPTS TO REPAIR THERE MAY NOT BE A TRIGGER FOR THE LEMON LAW FILING ("... AT LEAST THREE ATTEMPTS..). REMEMBER, THE IGNITION SWITCH WAS A NON- ISSUE TO YOU AND GM UNTIL SOMEBODY DIED. *TR
Electrical system, Fuel/propulsion system, Jan 27, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE AND THE STEERING WHEEL VIBRATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A VIBRATION IN THE ACTING FUEL MANAGEMENT MODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Power train, Electrical system, Exterior lighting, Jan 20, 2015
WE PURCHASED THIS 2014 CHEVY SILVERADO CREW CAB IN JANUARY OF 2014 IT WAS DRIVEN BY THE GENERAL MANAGER OF THE LOCAL CHEVY DEALERSHIP IT HAD APPROXIMATELY 3500 MILES ON IT ,THE ISSUES STARTED AS SOON WE GOT IT HOME 1)THE ALARM WENT OFF WHILE SITTING IN OUR DRIVE WAY (NO ONE AROUND IT DAYLIGHT) 2)THE HEAD LIGHTS WENT OUT WHILE DRIVING IT AT NIGHT 3)THE SPEAKER WOULD CRACKLE WHEN YOU OPEN THE DOORS 4)THE DOORS WOULD NOT UNLOCK WHEN VEHICLE WAS PUT IN PARK 5) NOISE FROM THE TRANSMISSION BUT THE DEALERSHIP CALLED IT NORMAL 6)TRANSMISSION WOULD SHIFT WITH A THUD SOMETIMES DEALERSHIP SAID TRANSMISSION HAD TO LEARN OUR DRIVING HABITS 7)HORN WOULD START OFF STRONG THEN DIE TO A MUFFLE 8)FILM ON THE INSIDE OF THE WINDSHIELD AND THE SMELL OF COOLANT INSIDE THE VEHICLE BUT THE DEALERSHIP SAYS IT CAN'T DUPLICATE THE PROBLEM BUT CAN SEE THE FILM ON THE WINDSHIELD 8)4 WHEEL DRIVE WAS MAKING A RUMBLING NOISE THE BEARING HAS TO BE SHIPPED FROM GM BECAUSE THE PART IS NOT AVAILABLE YET 9 )THE HEATED SEATS QUIT HEATING 10) THE DOORS COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE I HAD TO USE THE REMOTE ENTRY TO GET IN THE PERSON INSIDE THE VEHICLE COULD NOT GET THE DOORS TO UNLOCK 11)THE TURN SIGNALS QUIT WORKING THE SOCKETS HAD TO BE REPLACED 12) I AM SURE I FORGOT SOMETHING BUT THIS IS THE LIST OF ISSUES THAT I COULD REMEMBER . WE HAVE CONTACTED GM DIRECTLY BUT THEY ARE PRETTY MUCH WORTHLESS AT THIS POINT NO ONE HAS DIED YET THAT I KNOW OF AND UNTIL THEN GM WILL NOT TAKE OWNERSHIP OF THESE ISSUES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Air bags, Jan 16, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Electrical system, Tires, Wheels, Jan 14, 2015
THE DRIVERS SIDE FRONT TIRE ALERTED IT WAS LOW ON AIR. STOPPED AND CHECKED AIR PRESSURE BUT IT WAS OK. I RETURNED HOME AND THE NEXT MORNING THE DRIVERS SIDE REAR TIRE WAS FLAT. SWAPPED THE TIRE WITH THE SPARE AND TOOK IT TO THE DEALER. THE AIR PRESSURE DISPLAY ON THE TRUCK IS REVERSED. THE INDICATOR FOR THE FRONT TIRE IS SHOWING THE REAR TIRE. THE REAR TIRE IS SHOWING THE PRESSURE FOR THE FRONT TIRE. THEY ARE FIXING IT NOW, NOT SURE OF THE TROUBLE YET. *TR
Electrical system, Exterior lighting, Visibility/wiper, Dec 2, 2014
WAS TOWING A TRAILER, STOPPED AND FILLED UP WITH GAS. AS LEAVING THE GAS STATION, DASH LIGHTS DIMMED AND BRIGHTENED ON THEIR OWN, THEN WASHER PUMP STARTED SQUIRTING FLUID WITHOUT WIPER BLADES MOVING. WASHER PUMP CONTINUED SQUIRTING TILL THE RESERVOIR WAS EMPTY AND BURNED THE PUMP. AFTERWARDS, ALL INTERIOR LIGHTS STOPPED WORKING, EXCEPT FOR THE DASH LIGHTS. ALSO, LOST ALL PARKING, HEAD LAMPS, TURN SIGNAL AND BRAKE LIGHTS ON THE 2014 SILVERADO 1500, EXCEPT FOR HIGH MOUNT STOP LAMP, WHICH WAS STUCK ON BRIGHT, AS IF BRAKE PEDAL WAS DEPRESSED. UPON READING OWNERS MANUAL, THERE IS A REFERENCE TO LOOSING LIGHTS UNDER "ELECTRICAL OVERLOAD". ALL ELECTRONICS BEING USED WAS FACTORY INSTALLED, OTHER THAN THE TRAILER THAT WAS BEING PULLED. UPON TAKING IT TO THE DEALERSHIP FOR REPAIR, THEY COULD NOT DETERMINE WHAT CAUSED THE ISSUE. THEY REPLACED A BODY CONTROL MODULE. ONE WEEK AFTER GETTING THE TRUCK BACK FROM THE DEALERSHIP, THE DASH LIGHTS HAVE DIMMED AND BRIGHTENED ON THEIR OWN AGAIN, THEREFORE, I AM AFRAID TO HOOK MY TRAILER BACK UP IN FEAR OF LOOSING ALL MY LIGHTS AGAIN, OR WORSE, DRIVING AND ALL OF THE SUDDEN, WASHER PUMP STARTS SQUIRTING FLUID AND GETTING INTO AN ACCIDENT. AFTER TALKING TO GM DIRECTLY, THEY CANNOT PROVIDE AN ANSWER TO WHAT HAPPENED OR WHY THEY WOULD REFERENCE THE "LOOSING LIGHTS UNDER ELECTRICAL OVERLOAD" IN THE OWNERS MANUAL, BECAUSE OF A KNOWN DEFECT OR ISSUE THAT WOULD HINDER THEIR PROFITS. *JS
Electrical system, Service brakes, Nov 20, 2014
I OWN A 2014 CHEVY Z71 THAT HAD A SHERROD LIFT PACKAGE INSTALLED AT THERE FACTORY AND I HAVE BROUGHT IT INTO THE DEALER FOR EXCESSIVE TIRE WEAR AND THE SECOND TIME IT WAS IN THE DEALER DISCOVERED THAT ALL 4 BRAKE LINES WERE ABOUT TO BURST DUE TO EXCESSIVE WEAR AND INCORRECT INSTALLATION OF THE LIFT. MY CONCERN IS THERE ARE ALOT OF THESE TRUCKS ON THE MARKET AND HAD I DROVE IT ANOTHER WEEK IT WOULD HAVE BEEN FATAL FOR ME OR SOMEONE I HIT DUE TO BRAKE FAILURE. I FEEL THIS ISSUE NEEDS TO ADDRESSED DUE TO THE SEVERITY OF THE ISSUE. THE DEALER DEADLINED MY VEHICLE DUE TO A MAJOR SAFETY FACTOR AND CONTACTED SHERROD. AS OF YET I HAVE NOT HEARD FROM SHERROD ABOUT THE REPAIR. ITS THE THOUSANDS OF OTHER DRIVERS OF THESE VEHICLES I AM CONCERNED ABOUT. IF THE ONE I OWNED WAS DONE INCORRECTLY BUT TO SPECS ACCORDING TO SHERROD THAN IN 7000 MILES IF MINE WERE WITHIN DAYS OF BURSTING THAN SO ARE THERES. I HAVE PICTURES OF THE LINES IF SOMEONE NEEDS THEM. SOMETHING HAS TO BE DONE OR LIVES WILL AND ARE AT STEAK. *TR
Power train, Electrical system, Engine, Nov 4, 2014
1.AVERAGE GAS MILEAGE BETWEEN 10 TO 12MPG ON FREEWAY WHICH IS NOWHERE NEAR WHAT WAS SHOWN ON THE STICKER. 2.RADIO NOT WORKING/LOCKS UP, CONSTANT SYSTEM ERRORS, AND DISPLAY SCREEN GOING BLACK OR GREEN AT RANDOM. 3.MYLINK SYSTEM NOT WORKING CORRECTLY, WON'T TAKE VOICE COMMANDS & SHOWS ERROR MESSAGES ON SCREEN. THE COMPUTER WILL COMPLETELY LOCK UP & BECOME UNRESPONSIVE UNTIL RESTART. 4.NAVIGATION SYSTEM SCREEN TURNS SOLID GREY & LOCKS UP AT RANDOM. 5.BACKUP CAMERA IS COMING ON & THE SCREEN THEN TURNS BLACK WHILE AT FREEWAY SPEEDS IN DRIVE, SHOWS ERROR MESSAGES. 6.LANE DEPARTURE SYSTEM NOT WORKING/DETECTING DRIVERS SIDE LINES ON ROAD WHEN CROSSED. 7.DRIVER AND PASSENGER'S FRONT SEATS FEEL LOOSE AT MOUNTING BRACKETS WHILE DRIVING (ROCKS BACK AND FORTH). 8.HEATED/COOLED SEATS NOT COOLING. 9.TRANSMISSION NOT SHIFTING CORRECTLY, MISSES GEARS ON ACCELERATION; CONSTANT SLIPS & CLUNKS' FROM POWERTRAIN WHILE AT ROAD SPEED. 10.TRANSMISSION/TORQUE CONVERTER WON'T DISENGAGE FROM ENGINE PROPERLY WHEN BRAKING & PUSHES THE TRUCK UNDER ENGINE POWER, TO A STOP AT RANDOM TIMES. THE ECM/TCM IS HAVING COMMUNICATION ERRORS OR PROBLEMS CAUSING HAZARDOUS CONDITIONS TO PRESENT THEMSELVES AT RANDOM UNPREDICTABLE INTERVALS TO DRIVERS. 11.ENGINE MISSES/STALLS WHEN MAKING SHARP TURNS AT RANDOM: FAILS TO ACCELERATE WHEN MERGING INTO ONCOMING FREEWAY TRAFFIC OR TURNING OUT OF PARKING LOTS. AGAIN, THE ECM/TCM IS HAVING SOME SORT OF SOFTWARE COMMUNICATION ERROR WHICH IS CAUSING HAZARDOUS CONDITIONS TO PRESENT THEMSELVES AT RANDOM UNPREDICTABLE INTERVALS TO DRIVERS. FREEWAY MERGING WITH ONCOMING TRAFFIC OR OUT OF A PARKING LOT INTO ONCOMING TRAFFIC WITHOUT THE ABILITY TO ACCELERATE THE VEHICLE IS AN EXTREMELY HAZARDOUS CONDITION NOT ONLY TO THE PASSENGERS OF THE UNRESPONSIVE VEHICLE BUT TO THE PASSENGERS/DRIVERS IN THE ONCOMING TRAFFIC. -TRUCK JUST BOUGHT BACK BY GM AT OUR LOSS. *TR
Steering, Electrical system, Sep 29, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILITY TRAC, STEERING ASSIST WAS REDUCED, SERVICE POWER STEERING, SERVICE FOUR WHEEL DRIVE, AND SERVICE BRAKE ASSIST WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE AIR CONDITIONING STOPPED WORKING AND THE ENGINE REVVED. THE CONTACT ALSO STATED THAT THE POWER STEERING SEIZED. THE DEALER RESET THE COMPUTER, BUT THE FAILURES PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,969.