2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints: engine
216 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Engine, Jul 30, 2020
WHILE DRIVING STABILITRACK LIGHT COMES ON ALL ELECTRICAL FLICKERS WHILE DRIVING, ALSO SHUTS OFF WHILE DRIVING WHICH IS DANGEROUS AND CAN BE FATAL.
Engine, Jul 15, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE VEHICLE SAT FOR AN HOUR. THE CONTACT CALLED SERRA CHEVROLET BUICK GMC OF NASHVILLE (2340 GALLATIN PIKE N, MADISON, TN 37115, (615) 543-5456) WHERE AN APPOINTMENT WAS SCHEDULED HOWEVER, THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Engine, Jul 15, 2020
CAM AND LIFTER ISSUES. CATALYTIC CONVERTERS ARE BAD. ONLY HAVE 65000 MILES ON IT
Electrical system, Electronic stability control (ESC), Engine, Jun 29, 2020
STABILILOCK LIGHT COMES ON. TRAILER BRAKING SYSTEM COMES ON. LOSS OF DASHBOARD LIGHTS. LIGHTS GO DIM. TRUCK SHUTS OFF WHILE MOVING. WON'T START SOMETIMES AND YES IT HAS A NEW BATTERY. IT HAS SHUT OFF ON ME ABOUT 5 TIMES SO FAR WHILE DRIVING ON HIGHWAY. STARTED ABOUT 3 MONTHS AGO. *TR
Steering, Electrical system, Engine, Jun 17, 2020
WHILE DRIVING THE TRUCK AT APPROXIMATELY 40 MPH, THE TRUCK TURNED OFF AND ALL ELECTRICAL SYSTEMS WERE DISABLED. HAZARD LIGHTS WERE OFF AND ALL OTHER EQUIPMENT INCLUDING DOOR LOCK AND UNLOCK WERE DISABLED. ELECTRIC STEERING TURNED OFF. THIS WAS A DEADLY MALFUNCTION AND HAS HAPPENED TWICE NOW. *TR
Electrical system, Electronic stability control (ESC), Engine, Jun 14, 2020
OUR TRUCK WILL SHUT OFF WHILE DRIVING DOWN THE ROAD. THE RADIO AND AIR WILL TURNOFF FIRST THEN THE TRUCK WILL SHUT RIGHT OFF. IT IS SCARY WHEN YOU ARE TOWING AND GOING RIGHT ALONG ON THE HIGHWAY WHEN IT TURNS OFF. SOMEONE IT'S GOING TO GET KILLED BEFORE ANYTHING IT'S DONE. WE HAD THE RECALL DONE BUT IT DID NOT RESOLVE THE PROBLEM. THE COMPANY DOES NOT CARE BECAUSE I HAVE COMPLAIN ABOUT THIS PROBLEM BEFORE AND NOTHING WAS DONE. DRIVERS BEWARE AND STAY SAFE!
Electrical system, Electronic stability control (ESC), Engine, May 29, 2020
WARNING LIGHTS CAME ON FOR STEERING ASSIST WHILE DRIVING DOWN THE HIGHWAY. AT THIS TIME, THE AIR CONDITIONING AND RADIO TURNED OFF, BUT THE ENGINE REMAINED RUNNING. DISMISSING THE ALERT RETURNED THE A/C AND RADIO, AND THE TRUCK CONTINUED RUNNING. A FEW MINUTES LATER, AN ALERT POPPED UP FOR STABILITRACK, THE A/C TURNED OFF, AND THE ENGINE SHUT OFF, ALL WHILE MOVING. I LOST MY BRAKES, WAS STILL ABLE TO STEER, AND HAD TO USE THE EMERGENCY BRAKE TO COME TO A STOP. THIS IS EXTREMELY DANGEROUS. THERE ARE PEOPLE ALL OVER THE INTERNET TALKING ABOUT GROUNDING ISSUES RELATED TO THIS, AND IT'S NOT UNCOMMON. WHY IS THERE NOT A RECALL FOR THIS? *TR
Engine, May 27, 2020
AIR CONDITIONING CONDENSER LEAK. *TR
Steering, Electrical system, Engine, May 27, 2020
WHILE DRIVING THE VEHICLE INTERMITTENTLY SHUTS DOWN AND SOMETIMES EVEN RESTARTS, TENDS TO HAPPEN AT LOW SPEEDS. CHEVROLET ( GM) HAS DISAVOWED ANY KNOWLEDGE THAT THIS HAPPENS, EVEN THOUGH THERE ARE 1100 PLUS GOOGLE PAGES ABOUT IT. *TR
Steering, Electrical system, Engine, May 26, 2020
WHILE DRIVING AT A LOW RATE OF SPEED, MY VEHICLE HAS COMPLETELY SHUT OFF. AFTER PUTTING THE TRUCK IN PARK AND RESTARTING, IT DROVE FINE. THIS HAS HAPPENED SEVERAL TIMES NOW. ONCE I PULLED INTO OUR DRIVEWAY AND WHILE WAITING FOR THE GARAGE DOOR TO OPEN, IT SHUT OFF MOMENTARILY AND THEN RESTARTED ON ITS OWN. NOW IT IS SHUTTING OFF AND NOT RESTARTING. THE POWER STEERING IS ALSO GONE WHEN THIS HAPPENS. THIS IS INCREDIBLY DANGEROUS AT INTERSECTIONS. WE'VE CALLED THE DEALERSHIP BUT THEY SAID THEY WEREN'T AWARE OF ANY ISSUES. THIS STARTED OCCURRING AROUND 85,000 MILES. *TR
Electrical system, Electronic stability control (ESC), Engine, Apr 24, 2020
EVERYTHING TURNED OFF WHILE DRIVING ON FWY AT 80 MILES. MY DOORS UNLOCKED TRUCK TURNED OFF. TURNED BACK ON. AIRBAG LIGHT CAME ON AFTER EVERYTHING TURNED OFF.
Steering, Vehicle speed control, Engine, Apr 22, 2020
VEHICLE STEERING IS INTERRUPTED WHILE IN MOTION AND TURNING. ( ~10 MPH CITY STREETS) VEHICLE SHUTS OFF AT LOW SPEED OR AFTER IDLEING AND VEHICLE IS PLACED INTO DRIVE FROM PARK.(CITY STREETS 0-7MPH) WHILE AT HIGHWAY SPEEDS SPEED/CRUSE CONTROL DISENGAGES (SHUTS OFF) WHEN RIGHT TURN SIGNAL IS ACTIVATED. (MULTIPLE HWY SPEED RANGES' 50-75 MPH) NOTE'-DATE BELOW IS THE LATEST OF THESE REPEATED ISSUES. THE THREE EVENTS DESCRIBED HAVE REPEATED OCCASIONALLY RECURRED SINCE OWNERSHIP. NOW STEERING INTERRUPTION AND VEHICLE LOSING POWER AFTER IDLEING MORE FREQUENT. SPEED/CRUSE CONTROL DISENGAGEMENT WHEN SIGNAL LIGHT IS ACTIVATED IS ALSO RECURRING.
Structure, Other or unspecified, Engine, Apr 9, 2020, crash, fire
DRIVER LOST CONTROL OF HIS VEHICLE FOR NO APPARENT REASON AND STRUCK AN ONCOMING TRAILER AND ULTIMATELY LOST HIS LIFE. THE VEHICLE WAS TOTALED BUT STILL ON OUR POSSESSION. *TR
Power train, Engine, Mar 10, 2020
MY 2014 CHEVY SILVERADO 1500 HAS 55,000 MILES AND THE CAM SHAFT AND LIFTERS BROKE. THE VEHICLE BROKE DOWN ON THE HIGHWAY AFTER DRIVING 50 MILES.
Engine, Mar 4, 2020
OIL COOLING LINES AND TRANSMISSION COOLING LINES DEVELOPED LEAKAGE AT THE HOSE/METAL INTERFACE CLOSEST TO THE RADIATOR. THIS WAS NOTICED AT AROUND 70,900 MILES. BOTH WERE REPLACED AT 75,000 MILES. CATASTROPHIC FAILURE OF EITHER ONE COULD HAVE CREATED MAJOR ENGINE OR TRANSMISSION FAILURE AND AN UNSAFE CONDITION.
Power train, Engine, Feb 23, 2020
CODE P06DD CAME ON WHILE DRIVING HOME FROM WORK 10 MILES AWAY. WE RESET AND TRUCK WAS DRIVING FINE. ON 10 DEGREE DAY, TRUCK DISPLAYED LOW OIL PRESSURE SHUT OFF VEHICLE WHILE DRIVING ONE MILE AWAY FROM WORK. CHECKED OIL AND TOPPED OFF, TRIED TO START VEHICLE, HEARD A NOISE AND TRUCK STARTED TICKING NOISE. REPLACED SPARK PLUGS AND OIL PRESSURE SWITCH AND STILL TICKING. FORUMS STATED IT COULD BE THAT OR THE OIL PUMP. LOOKING AT PUTTING IN A NEW OIL PUMP BUT WONDERING IF THIS IS PART OF THE PREVIOUS RECALL.
Engine, Feb 13, 2020
2014 SILVERADO 1500 QUALITY ISSUES MY 2014 SILVERADO 1500 NEEDS A NEW $1,840 RADIATOR/OIL COOLER. THE TRUCK HAS 48,000 MILES PURCHASED NEW 5+ YEARS AGO, SO IT EXCEEDS THE 5 YEAR WARRANTY PERIOD. AT MY LAST 5,000 MILE OIL CHANGE, THE OIL WAS FOUND TO BE 2 QUARTS LOW WITH OIL IN THE COOLANT. GM HAS REFUSED (TWICE) TO ASSIST IN THE COST OF REPAIRS BECAUSE I DID NOT USE A GM AUTO SERVICE FOR MY OIL CHANGES. I HAD THE OIL CHANGED EVERY 5,000 MILES WITH DURABLEND BY AN INDEPENDENT QUICK OIL CHANGE SERVICE, A MILEAGE THAT EXCEEDS THE GM 7,500 MILEAGE RECOMMENDATION. I EXPLAINED TO GM CEO MARY BARA THAT I WAS UPSET WITH THIS DECISION - A TRUCK WITH 48,000 MILES SHOULD NOT HAVE THIS PROBLEM AND THAT GM IS NOT ASSUMING RESPONSIBILITY FOR ITS QUALITY PROBLEMS. I FURTHER ADVISED THAT I WOULD SHARE MY EXPERIENCE WITH OTHERS. LESS THAN SIX MONTHS AGO THE BRAKE BOOSTER PUMP HAD TO BE REPLACED - BUT LUCKILY IT WAS UNDER WARRANTY. THE TRUCK HAS HAD MULTIPLE RECALLS. NOW THE GM SERVICE DEPARTMENT IS CHARGING ME $147 TO DIAGNOSE THE PROBLEM BECAUSE I'M NOT ENGAGING THEM TO DO THE REPAIR. MY CONCLUSION IS THAT THIS TRUCK HAS CHRONIC QUALITY PROBLEMS. THIS APPEARS TO BE A COMMON PROBLEM AFTER CHECKING INTERNET -ALSO A FRIEND HAD A SIMILAR PROBLEM WITH YUKON. OBVIOUSLY IT WILL BE THE LAST GM VEHICLE I OWN.
Service brakes, Engine, Feb 12, 2020
MY TRUCK TENDS TO MIMIC THE 19V761 RECALL OF 2014-2018 CHEVROLET SILVERADOS WITH THE 5.3L ENGINE AND 3.08 REAR AXLE. HOWEVER, MY VEHICLE IS THE 4.3L ON OCCASION, MY TRUCK WILL PULL TO THE LEFT OR RIGHT UNINTENTIONALLY DUE TO THE BRAKES BEING USED OUT OF MY CONTROL. I'M PARTICULARLY LOSE CONTROL OF THE VEHICLE EVERY 2-3 SECONDS WHILE THIS IS HAPPENING. THE DEFECT ALSO HAPPENS MORE OFTEN WHILE TRAVELING ABOVE 35 MPH AND DOWNHILL. MOST RECENTLY DURING A SNOW STORM IN 4WD. THE 'EPISODE' USUALLY LASTS UNTIL I RESTART THE VEHICLE. IF IT RESOLVES BEFORE I RESTART IT DOES SO VICIOUSLY, AND STEERING WHEEL CORRECTS ITSELF WHILE VEHICLE IS MOVING. I'VE BEEN TO DEALERSHIP AND HAVE BEEN TOLD THERE'S NOT A RECALL FOR VIN NUMBER.
Service brakes, Hydraulic, Engine, Jan 23, 2020
2014 CHEVROLET SILVERADO. CONSUMER WRITES SEEKING REIMBURSEMENT FOR RECALL REPAIRS. *LD *JS
Engine, Dec 16, 2019
OUT OF THE BLUE AT 59,000 MILES I HAD A LIFER GO BAD AND THE DEALER WANTS $3500 TO FIX MY TRUCK.... I HAVE CHANGED THE OIL WHEN MY ON BOARD OIL CHANGE LIGHT TELLS ME I TAKE CARE OF MY TRUCK AND I CAN'T BELIEVE THIS WOULD HAPPEN I ASKED FOR CHEVY'S ASSISTANCE ON THIS MATTER AND NOW THEY TELL ME I HAVE AN ENGINE BLOCK ON MY TRUCK WHICH VOIDS MY ENGINE FROM THEM GIVING ME ASSISTANCE MY TRUCK IS A 2014 CREW CAB 4X4 LTZ TEXAS EDITION WHICH SRA DID FOR THE DEALERSHIP , THE CHEVY CUSTOMER ASSISTANCE PERSON TELLS ME THE BLOCK WAS PUT ON 8/15 A YEAR AFTER I BOUGHT MY TRUCK AND I ASKED WHAT WAS THIS ABOUT AND THEY COULDN'T TELL ME TO CALL MY DEALER AND ASK A DEVICE MANAGER AND WHEN I DID THAT THEY TOLD ME THEY HAD NO IDEA WHAT I WAS TALKING ABOUT SO NOW I'M TO DO WHAT, THANK YOU CHEVROLET FOR A BELOW STANDARD QUALITY TRUCK....
Engine, Dec 3, 2019
HAD A FAILURE WITH THE DOD OR THE AFM . I THINK ONE OF THE LIFTERS ON THE V4 DOD GOT STUCK AND CAUSED MY TRUCK TO SHUT DOWN ON THE INTERSTATE DOING 80 MPH. NOW THE TRUCK WONT START AND JUSTS TURNS OVER..THERES NO FUEL OR SPARK PROBLEMS. THIS IS THE 1ST PROBLEM WITH THE TRUCK THAT HAS 108,263 MILES ON IT. THIS NEEDS TO BE RECALLED CAUSE THERE IS NO WARNING BEFORE YOU GET THE REDUCED ENGINE POWER/ STABILINK OFF LIGHT COMES ON. I ALREADY FOUND OUT A LOT OF PEOPLE THAT THIS HAS HAPPENED TO
Other or unspecified, Engine, Nov 28, 2019
ENGINE IS MAKING A TICKING/KNOCKING NOISE TOOK IT CHEVY DEALERSHIP THEY SAID ITS A FUEL INJECTING PUMP.. SEARCHED VIDEOS ON YOUTUBE A LOT OF CHEVY SILVERADO OWNERS HAVE THE SAME COMPLAINT WE ARE SPENDING LOTS OF MONEY TO BUY THESE VEHICLES THAT WE EXPECT TO LAST PLEASE LOOK INTO THIS SEARCH VIDEOS WITH KEY WORDS OF 2014-2018 SILVERADO ENGINE NOISE THIS ISSUE SHOULD BE A RECALL WITH A DOUBT IF WE ARE SPENDING MONEY ON CHEVY BRAND TRUCKS THAT ARE KNOWN TO LAST.
Steering, Service brakes, Engine, Nov 1, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL SEIZED AND FAILED TO MOVE. IN ADDITION, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE VEHICLE LOST POWER. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SULLIVAN-PARKHILL AUTOMOTIVE (40 W ANTHONY DR, CHAMPAIGN, IL 61822, (217) 903-2817) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE, SENSOR, AND NEW STEERING COLUMN WERE NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE FAILURE MILEAGE WAS 74,000.
Service brakes, Engine, Oct 16, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT TOOK THE VEHICLE TO BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 723-3611) WHERE THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT EACH TIME WHEN DRIVING, MAKING A TURN, AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED AND THE STEERING WHEEL FAILED TO TURN. THE CONTACT PLACED THE GEAR INTO NEUTRAL TO RESTART THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE KEY HAD TO BE USED MANUALLY TO START THE VEHICLE WHEN THE FAILURE OCCURRED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Steering, Service brakes, Engine, Aug 26, 2019
DURING A TURN TO A SIDE STREET THE VEHICLE SHUT OFF. ALL STEERING AND BRAKES WERE INOPERABLE. THERE WAS AN ENGINE MALFUNCTION LIGHT AND A MESSAGE ABOUT THERE BEING 2 IDENTICAL KEYS FOR THE TRUCK THEN ANTI THEFT FLASHED. WHILE STOPPED IN THE INTERSECTION BLOCKING TRAFFIC, A MESSAGE DIRECTED TO ROLL DOWN THE DRIVERS WINDOW THEN BACK UP. WHEN THAT WAS DONE, ELECTRICAL CAME BACK ON AND STEERING WAS RESTORED. THE VEHICLE WAS STARTED AND IS NOW UNSAFE FOR USE. THE CONTROL FOR BEING ON OR OFF IS UNRELIABLE AND THEREFORE UNSAFE TO USE AS A TRANSPORT. 42000 MILES ON THE 2014 HIGH COUNTRY SILVERADO. NO STEERING. NO BRAKES...THAT MAKES IT UNSAFE. WOULD YOU PUT YOUR FAMILY IN THIS VEHICLE AND ASK THEM TO DRIVE SAFELY? HOW DO YOU JUSTIFY GIVING TOTAL CONTROL TO VOLATILE SOFTWARE? HOW ABOUT AT 75 MPH AND IT FAILS? JUST KNOW IT CAN HAPPEN WOULD HAVE ENSURED I CONSIDERED ANOTHER PURCHASE. I BELIEVE THAT INFORMATION ALONE WILL JUSTIFY SOMEONE ELSE'S MARKETING DATA.