2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints: engine
216 reports, newest first. Show all
Engine, Fuel/propulsion system, Dec 27, 2017
TL-CONTACT OWNS A 2014 CHEVY SILVERADO ---- HAD NOT RECEIVED RECALL NOTICE --- TRANSMISSION COOLANT LINE LEAKING ---- CONTACT PAID 500.00 TO HAVE COOLANT LINES REPLACED --- TRUCK HAS 37000 MILES ON IT ... 0 RECALLS ASSOCIATED WITH THIS VIN... CB
Engine, Dec 18, 2017
NOTICED COOLANT STEAM WEEPING OUT OF THE FRONT GRILL. ORIGIN OF LEAK IS RADIATOR. THERE IS A SPECIAL COVERAGE FROM GM FOR THIS ISSUE, 15829. I WAS TOLD BY MY DEALER AS WELL AS GM THAT MY VIN IS NOT ELIGIBLE TO RECEIVE THE SPECIAL COVERAGE. MY TRUCK YEAR/MAKE/MODEL IS CLEARLY DESCRIBED IN THE SPECIAL COVERAGE BULLETIN AS A VIABLE CANDIDATE FOR THIS ISSUE.
Vehicle speed control, Engine, Dec 13, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 15-20 MPH AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INTO THE TRAFFIC. IN ADDITION, THE VEHICLE THEN STALLED. THE CONTACT STATED THE VEHICLE WAS ABLE TO BE RE STARTED AND PUT IN INTO REVERSE. THE DEALER WAS CONTACT LOCATED AT ( DEACON JONES LOCATED: 1615 SUNSET AVE, CLINTON, NC 28328) WHERE THE TECHNICIAN INFORMED THAT AN UNKNOWN PART FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 51,000.
Engine, Oct 17, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO OPERATE AND WAS BLOWING OUT HEAT. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO THE HUMIDITY AND CLIMATE WHERE HE LIVES. THE VEHICLE WAS TAKEN TO GUARANTY CHEVROLET (711 17TH ST, SANTA ANA, CA 92701) WHERE IT WAS DIAGNOSED THAT ONE OF THE AIR CONDITION HOLES WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO GUARANTY CHEVROLET (711 17TH ST, SANTA ANA, CA 92701), BUT A DIAGNOSTIC TEST WAS NOT PERFORMED DUE TO THE PRICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Power train, Engine, Oct 11, 2017
TRUCK SEEMS TO HAVE AN ISSUE WHEN SHIFTING GEARS. THE TRUCK JERKS HARD WHEN IT SHIFTS RAMDONLY AT LOWER SPEEDS (5 TO 25 MPH) AND CAN SOMETIMES STARTLED YOU BECAUSE IT MAKES YOU THINK THAT YOU BEEN REAR ENDED BY ANOTHER VEHICLE. WHEN COMING TO S STOP THE TRUCK HAS A HARD TIME DECIDING WHICH GEAR TO BE ON AND AFTER YOU ARE AT A COMPLETE STOP JUST ABOUT 3 SECONDS LATER YOU FEEL A STRONG HIT COMING FROM THE BACK OF THE TRUCK MOVING THE TRUCK FORWARD ABOUT A FOOT IF YOUR NOT PRESSING ON THE BREAK REALLY HARD, THIS ALSO HAPPENS BUT WITH MORE INTENSITY AFTER THE TRUCK HAS BEEN MOVED IN REVERSE AND IT PUT IN DRIVE IT TAKES A FEW SECONDS TO ENGAGE AND YOU FEEL A STRONG JERK FORWARD WITHOUT GIVING IT GAS. LAST BUT NOT LEAST THE TRUCK SHAKES MORE THAN NORMAL WHILE IN IDLE ALMOST TO THE POINT WHERE IT FEELS LIKE ITS GOING TO SHUT OFF.
Steering, Electrical system, Engine, Oct 5, 2017
I HAVE BEEN NOTICING SOME SERIOUS ELECTRICAL ISSUES IN THE LAST FEW WEEKS WITH MY 2014 SILVERADO 1500. IT STARTED WITH THE "ANTI-THEFT DETTERENT" SYSTEM ACTING UP AND NOT ALLOWING ME TO START THE CAR. AFTER FLIPPING THE KEY A FEW TIMES, IT WENT AWAY. THEN THE PROBLEM PROGRESSED TO WHEN TURNING THE KEY IT WAS IF THE BATTERY WAS DEAD. EVERYTHING WOULD GO BLACK (LIGHTS, INFO CENTER, DIC, ETC). AFTER A FEW MINUTES OF SITTING, I COULD TURN THE KEY AND IT WOULD START UP NO PROBLEMS. THEN IT ALL JUST WENT AWAY FOR ABOUT 2 WEEKS. THEN JUST A FEW DAYS AGO, I WAS TURNING INTO A SHOPPING CENTER AND THE TRUCK JUST DIED. THE DASH, THE LIGHTS, THE ENGINE, EVERYTHING. I NEARLY TOOK OUT THE ENTRANCE SIGN OF THE PARKING LOT. HANGING WITH MY BACK END IN TRAFFIC I QUICKLY POPPED IT NEUTRAL, RESTARTED THE TRUCK, AND PULLED IN. I COULDN'T RECREATE THE PROBLEM. I DROVE TO AUTOZONE AND HAD THEM CHECK THE BATTERY AND ALTERNATOR. EVERYTHING WAS FINE. ABOUT AN HOUR LATER, IN THE DRIVE THRU AT CHICK FIL A, I PLACED THE CAR IN PARK, RECEIVED MY FOOD, AND AS SOON AS I SHIFTED OUT OF PARK THE TRUCK DIED AGAIN, ALONG WITH THE DASH AND EVERYTHING ELSE. RESTARTED AND DROVE HOME. I SPENT ABOUT 30 MINS DRIVING AROUND THE BLOCK AND SITTING IN THE DRIVEWAY TRYING TO RECREATE THE PROBLEM. I HAVE YET TO RECREATE.
Engine, Sep 21, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS BEING SERVICED AT AUTO CHOICE CHEVROLET BUICK (100 E 26TH ST, BELLAIRE, OH 43906, PHONE NUMBER: (740) 676-6341) FOR A RECALL REPAIR, THE TECHNICIAN NOTICED THAT THE VEHICLE WAS LEAKING RADIATOR FLUID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Engine, Sep 15, 2017
I WAS STOPPED ON A HEAVILY TRAVELLED ROAD, WAITING TO MAKE A LEFT-HAND TURN. THE ENGINE SUDDENLY STALLED AND I LOST MY POWER BRAKES AND STEERING WHEN THIS HAPPENED. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THAT THE AC COMPRESSOR LOCKED-UP. I BELIEVE THE COMPRESSOR LOCKING-UP CAUSED THE TRUCK TO STALL. HAD I BEEN TURNING WHEN THIS HAPPENED, A COLLISION OR WORSE COULD HAVE OCCURRED.
Steering, Electrical system, Engine, Aug 24, 2017
2014 CHEVY SILVERADO EXPERIENCING STEERING TO LOCK AT LOW SPEEDS AND JERK THE STEERING WHEEL IN OPPOSITE DIRECTION AND VARIOUS ELECTRICAL MALFUNCTIONS SUCH AS DOOR LOCKS DISENGAGING, A/C TO SHUT OF, ENGINE STALL, GAUGE CLUSTER TO TURN OFF, "STABILITRACK" AND "STEERING ASSIST REDUCED". AFTER RECALL WAS PERFORMED ISSUE HAS WORSENED AND BECOME MORE DANGEROUS. STEERING WAS LOCKED AT 80MPH ON BUSY HIGHWAY, THE PREVIOUSLY STATED ELECTRIC MALFUNCTIONS CONTINUED TO HAPPEN AS WELL. ENGINE SHUT OFF OR LOST POWER MANY TIMES OVER THE COURSE OF A FEW MINUTES. ALL THE ISSUES CONTINUED TILL SHUT OFF IN BUSY TRAFFIC AND WAS TOWED TO CHEVROLET DEALER. CHEVROLET DEALER FOUND NO ISSUES AND FIXED NOTHING. GM CUSTOMER SERVICE SAID THAT THERE IS NO ISSUES TO REPORT AND VEHICLE IS NOT COVERED TO BE REPAIRED. THE LOSS OF STEERING ISSUES ARE STILL PRESENT AND IS AN EXTREME SAFETY CONCERN.
Electrical system, Engine, Aug 23, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE OVERHEATED. THE CONTACT NOTICED STEAM COMING FROM THE ENGINE COMPARTMENT AND THE RADIATOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED ABOUT AN HOUR LATER, AND THERE WERE NO ISSUES. THE VEHICLE WAS TAKEN TO FERMAN CHEVROLET TAMPA (9751 E ADAMO DR, TAMPA, FL 33619 (813) 623-2411) WHERE IT WAS DIAGNOSED WITH A CONDENSER ISSUE IN THE MOTOR. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THE CONDENSER LINE AND UNIT NEEDED REPLACEMENT. THE CONTACT STATED THIS WAS AN ONGOING ISSUE WITH THE VEHICLE AND THE FAILURE OCCURRED SEVERAL TIMES, IN WHICH THE AIR CONDITIONER CONDENSER LINE WAS REPLACED. THE DEALER ALSO STATED THAT THE AIR CONDITIONER UNIT CONDENSER WAS OVERWORKING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Engine, Aug 15, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS DISTRIBUTING HOT AIR. THE CONTACT CALLED A LOCAL DEALER (BILLY NAVARRE CHEVROLET CADILLAC LOCATED AT 1510 E COLLEGE ST LAKE CHARLES, LA 70607, 227-377-0601) TO MAKE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED A $100.00 VOUCHER TOWARD REPAIRS. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3140285548. THE FAILURE MILEAGE WAS 37,000.
Engine, Aug 11, 2017
SOME 2014 MODEL YEAR CHEVROLET SILVERADO LD AND GMC SIERRA LD VEHICLES EQUIPPED WITH 5.3L OR 6.2L ENGINES (RPO L83 OR L86), MAY HAVE A CONDITION IN WHICH THE CYCLING OF THE THERMOSTAT MAY RESULT IN STRESS FRACTURES ON THE RADIATOR, AND MAY LEAD TO COOLANT LEAKS. MY RADIATOR FAILED DUE TO THIS ISSUE AND HAD TO PAY $1100 OUT OF POCKET FOR THE PARTS AND LABOR.
Steering, Electrical system, Engine, Aug 7, 2017
STEERING LOCKS DURING SLOW TURNS, AIR AND RADIO TURN OFF, SOMETIMES ENGINE STALLS AS WELL DURING TURN WHILE STEERING IS LOCKING AND UNLOCKING. HAPPENS AT SLOW SPEED. HAS HAPPENED TO ME MAKING A U TURN INTO TRAFFIC.
Engine and engine cooling, Aug 3, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER (MAUER CHEVROLET, 1055 MN-110, INVER GROVE HEIGHTS, MN, 55077) BECAUSE THE AIR CONDITIONER WAS BLOWING OUT ROOM TEMPERATE AIR. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSER WAS FRACTURED, CAUSING A REFRIGERANT LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE CONDENSER WAS COVERED UNDER THE BUMPER TO BUMPER WARRANTY. HOWEVER, DUE TO THE REFRIGERANT LEAK, THEY WOULD NOT COVER IT UNDER THE EMISSIONS WARRANTY. THE MANUFACTURER REPRESENTATIVE STATED THAT THEY WOULD ESCALATE THE CASE, BUT NO CASE NUMBER WAS PROVIDED. THE MANUFACTURER STATED THAT THEY WOULD RETURN THE CALL WITHIN FORTY-EIGHT BUSINESS HOURS. THE FAILURE MILEAGE WAS APPROXIMATELY 79,038.
Steering, Engine, Jul 26, 2017
LOSS OF POWER WHILE DRIVING ON A FREEWAY TRYING TO TURN.
Steering, Electrical system, Engine, Jul 24, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE TURNING RIGHT AT 5 MPH, THE ENGINE STALLED, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN, AND THE VEHICLE LOST POWER EXCEPT FOR THE ESC INDICATOR AND A WARNING CHIME SOUNDED. THE FAILURES RECURRED AS THE CONTACT TURNED THE VEHICLE TO THE LEFT AND THE STEERING WHEEL ALSO SPUN INDEPENDENTLY TO THE RIGHT. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA IN CATHEDRAL CITY, CA WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR POTENTIAL REPURCHASE. THE VIN WAS INCLUDED IN MANUFACTURER RECALL NUMBER: N172085440. THE APPROXIMATE FAILURE MILEAGE WAS 22,800.
Engine, Jul 3, 2017, fire
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST ACCELERATION AND STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE CHECK ENGINE AND A FEW OTHER WARNING INDICATORS ILLUMINATED. THE CABIN BEGAN TO FILL WITH SMOKE THROUGH THE VENTS. THE CONTACT LOOKED UNDER THE VEHICLE AND SAW A PUDDLE OF GREEN LIQUID EMERGING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER (SUN SHINE CHEVROLET IN ARDEN, NORTH CAROLINA) WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS LEAKING FREON INTO THE COMPRESSOR, WHICH CAUSED IT TO FAIL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONDENSER WAS INCLUDED IN A NATIONAL BACKORDER INDEFINITELY. THE VIN WAS INVALID. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine, Jun 25, 2017
A/C COMPRESSOR HAS FAILED DUE TO MANUFACTURING/INSTALLATION DEFECT.
Engine, Jun 24, 2017
2014 CHEVY SILVERADO LT WITH 27,000 MILES. NOTICED COOLANT SMELL NEAR FRONT OF TRUCK AFTER DRIVING IT. I LOOKED ON LINE AND FOUND SEVERAL SOURCES COMPLAINING ABOUT THE SAME ISSUE WITH COOLANT LEAK. I TOOK MY TRUCK INTO THE DEALERSHIP TO CHECK COOLANT LEAK. THEY FOUND OUT THE RADIATOR WAS CRACKED AND TOLD ME GM HAS AN ISSUE WITH THE THERMOSTAT OVERCYCLING CAUSING THE RADIATOR TO DEVELOP STRESS CRACKS AND LEAK COOLANT. MY TRUCK HOWEVER WAS PASS THE 36 MONTH BUMPER TO BUMPER WARRANTY AND MY TRUCK DOESN'T FALL UNDER THEIR SPECIAL COVERAGE BULLETIN 15829 TO FIX THIS ISSUE FOR 5 YEARS OR 100,000 MILES. QUOTED AROUND $900 TO $1,000 TO REPLACE THERMOSTAT WITH A NEW VERSION THAT WILL NOT STRESS CRACK THE RADIATOR AND NEW RADIATOR (SAME PART AS ORIGINAL) IS PUT IN THE TRUCK. SO IF GM KNOWS THEY HAVE A PROBLEM BUT WILL ONLY FIX CERTAIN VEHICLES THAT HAVE THE SAME FAULTY THERMOSTAT. HOW IS THIS RIGHT?
Engine, Jun 21, 2017
FAULTY AIR CONDITIONER CONDENSER. THE GM REPLACEMENT PART IS ON BACK ORDER AND WILL TAKE 12+ WEEKS TO GET. THIS INDICATES THAT MANY SILVERADO OWNERS ARE HAVING TO REPLACE THE SAME PART AND GM SHOULD ISSUE A RECALL.
Engine and engine cooling, Visibility, Equipment, Jun 5, 2017
I OWN A 2014 CHEVY SILVERADO. VIN: [XXX]. THE AC STOPPED COOLING. ONE DAY IT WAS ICE COLD. THE NEXT DAY IT BLEW HOT AIR. I TALKED TO MY DEALER AND THEY SAY THAT IT'S A KNOW ISSUE AND THAT GM ISSUED A TSB FOR REPAIR GUIDELINES BUT HAVE YET TO ISSUE A RECALL. THEY SAY THE REPAIR IS BETWEEN 1000.00 AND 1800.00. THEY SAID I COULD GET A REFUND IF A RECALL IS ISSUED LATER ON. THEY SAID THEY WOULD LOOK UP THE TSB NUMBER FOR ME, BUT HAVE NOT YET TO GIVEN IT TO ME. LOOKING AT MULTIPLE FORUMS I SEE MANY OWNERS HAVE THE SAME ISSUES. SEVERAL SAY THEY GOT THE ISSUE REPAIRED AND THEIR PAPERWORK STATED "PERFORMED PIT5337". MOST THREADS MENTION THAT THIS IS A KNOWN MFG FLAW WITH THE HOSE BRACKET FOR THIS MODEL. THE FLAW ALLOWS THE HOSE FITTING TO CRACK OVER TIME. IT APPEARS THAT GM INCLUDES A SUPPORT BRACKET WITH THE NEW HOSE AS PART OF THE REPAIR. THAT REPLACEMENT BRACKET IS GM23264893. I HAVE AN APPOINTMENT WITH MY DEALER TO HAVE MY VEHICLE CHECKED TO CONFIRM THAT MY ISSUE IS CAUSED BY THIS FLAW. THE DID SAY THAT THEY HAVE HAD 8 VEHICLES IN FOR THIS REPAIR. THE DEALER IS RAY CHEVROLET IN FOXLAKE, IL. 847-537-3300. ONCE I SAW HOW MANY HITS I GOT ON MY GOOGLE SEARCH FOR THIS ISSUE, I WAS SHOCKED THAT THERE IS STILL NO RECALL. PLEASE HELP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electronic stability control (ESC), Engine, Jun 1, 2017
I HAVE A 2014 CHEVY SILVERADO PICK UP TRUCK. I HAVE BEEN EXTREMELY PLEASED WITH THIS TRUCK UNTIL YESTERDAY!!!! AT 22,000 MILES THE TRUCK MALFUNCTIONED TWICE WITHIN A SHORT DISTANCE. THE TRUCK SOME WHAT STALLED WITH OUT WARNING AND ALL THE DASH LIGHTS WENT CRAZY AND TRUCK LOST POWER. LESS THAN A HALF MILE LATER WHILE TURNING LEFT IN A CUL DE SAC THE TRUCK WENT CRAZY, STALLED, DASH LIT UP, THE STEERING WHEEL VIOLENTLY TURNED TO THE RIGHT AS I WAS ATTEMPTING TO TURN LEFT. IMMEDIATELY TOOK IT INTO SERVICE. 4 DAYS PAST WARRANTY EXPIRATION. CHEVY/JESSUP AUTO GRP WON'T FIX IT. KEVIN IN SERVICE SAID HE WOULD CALL ME ON WED AT 4 WITH UPDATE. THURS AT 11AM STILL NO WORD. DROPPED BY SERVICE DEPT. FOR UPDATE WITH KEVIN. HE SAID THEY DIDN'T HAVE PRICE READY FOR REPAIR. DENIED COVERAGE UNDER RECENTLY EXPIRED WARRANTY. WHEN I SHOWED HIM A LIST OF SERIOUS COMPUTER MALFUNCTIONS AND SAFETY ISSUES FROM ONLINE CHEVY TRUCK OWNERS HE TOLD ME HE WASN'T INTERESTED AND HE HAD OTHER PEOPLE TO TEND TO. HE ALSO SAID I DROPPED BY WITHOUT AN APPOINTMENT. IN OTHER WORDS, I NO LONGER WAS A PRIORITY. WHEN ASKED FOR SERVICE DEPT GENERAL MGR. ---OH-HE IS NOT AVAILABLE. SO NOW MY LOW MILEAGE TRUCK SITS WITH NO REPAIR, APPEARS TO BE A HAZARD TO DRIVE, GM NOT STANDING BEHIND NOR HAS A FIX FOR THE COMPUTER MALFUNCTIONS THAT HAS BEEN REPORTED WIDESPREAD ON CARCOMPLAINTS.COM , LEAVES ME WITH A VERY EXPENSIVE PAPER WEIGHT THAT I AM FEARFUL TO DRIVE. IT'S ANOTHER IGNITION KEY GM COVER UP AND UNTIL ENOUGH PEOPLE DIE AND THE FEDS GET INVOLVED -- IT APPEARS I AM DRIVING A TRUCK THAT IS A DANGER TO THE ROAD AND JESSUP COULD CARE LESS !!
Structure, Other or unspecified, Engine, May 15, 2017
THE CONDENSER UNIT HAS CRACKED AND COME AWAY FOR THE STRUCTURAL HOUSING CAUSING THE UNIT TO LEAK FREON MEANING THAT THE A/C DOES NOT WORK. THIS IS A DESIGN FAULT FOR THE 2014 CHEVROLET SILVERADO MODELS THROUGH GM/CHEVROLET AND CURRENTLY THERE IS A NATIONAL BACK ORDER ON THE PART (NR. 84211191). THIS SHOWS THAT THERE ARE A LARGE NUMBER OF PEOPLE EXPERIENCING THIS PROBLEM AND AS THINGS STAND CHEVROLET CANNOT EVEN GIVE ME AN ESTIMATE AS TO WHEN THE PART WILL BECOME AVAILABLE AGAIN. I FEEL AS THOUGH THIS SHOULD BE GROUNDS ENOUGH FOR SOME SORT OF REIMBURSEMENT / RECALL.
Electrical system, Electronic stability control (ESC), Engine, Mar 8, 2017
I PURCHASED THIS 2014 SILVERADO PICK UP NEW. AT ABOUT 20000 MILES IT BEGAN NOT STARTING, STOPPING WHILE DRIVING. WHEN THIS HAPPENS THE STEERING WHEEL IS JERKED OUT OF MY HANDS/ MOST OF THE RECORDED INFORMATION IS ERASED, THE INTRUSION ALARM ICON IS LIT AND MUST BE CANCELLED. THIS HAS NOT HAPPENED AT HIGHWAY SPEED YET. I HAVE BEEN TO SEVERAL GM DEALERS. COMPLAINED TO GM DIRECTLY SEVERAL TIMES. I HAVE MANY EMAILS FROM ME TO GM AND FROM GM TO ME. MY LOCAL DEALER HAS NOW REFUSED TO WORK ON MY VEHICLE. THEY PUT A COMPUTER ON IT AND IF THERE IS NO FAULT CODE THEY SAY "IIF THERE ISN'T A CODE WE WOULDN'T KNOW WHERE TO START" (A DIRECT QUOTE) THE VEHICLE NOW HAS 80000 MILES AND I HAVE HAD TO DEAL WITH THIS PROBLEM FOR SOME 60000 MILES MY WIFE AND I BOTH HAVE CANCER AND MUST TRAVEL 233 MILES ONE WAY FOR CHEMO AND TREATMENT EVERY 28 DAYS AND I NEED A RELIABLE VEHICLE. THIS TRUCK WAS PURCHASED TO MEET THAT NEED BUT HAS FAILED TO LIVE UP TO THE HYPE FROM GM AND THE CUSTOMER SUPPORT IS NOT SATISFACTORY I NEED SOME HELP NOW.
Engine, Dec 27, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.