2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints: steering
427 reports, newest first. Show all
Steering, Electrical system, Service brakes, Feb 25, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STEERING ICON FLASHED AND A LOCK INDICATOR DISPLAYED. ALSO, THE BRAKE LIGHT FLASHED AND VARIOUS UNKNOWN WARNING INDICATORS FLICKERED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEERING SEIZED WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT. IN ADDITION, THE BRAKES FAILED TO FUNCTION PROPERLY AND EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. TEAM LAKE ROAD AUTO SALES (13988 CONNEAUT LAKE RD, CONNEAUT LAKE, PA 16316, (814) 382-9336) WAS NOTIFIED OF THE FAILURES AND KEPT THE VEHICLE FOR OVER THREE WEEKS. A LOANER VEHICLE WAS PROVIDED. THE CONTACT HAD NOT RECEIVED ANY SPECIFIC TECHNICAL GUIDELINES REGARDING DIAGNOSIS AND REPAIRS. THE DEALER RELEASED THE VEHICLE BACK TO THE OWNER AND THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A SECOND LOANER VEHICLE WAS PROVIDED; HOWEVER, THE VEHICLE WAS RETURNED WITHOUT BEING REPAIRED. THE DEALER INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED BEFORE IT WAS PURCHASED PER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE CONTACT INFORMED THE DEALER SEVERAL TIMES THAT THE REMEDY FAILED, BUT DID NOT RECEIVE ANY RECOURSE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS FOR THIS YEAR, MAKE, AND MODEL VEHICLE AND THE VIN WAS NOT INCLUDED IN THE FOUR ELECTRICAL SYSTEM RECALLS AND TWO STEERING RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE MULTIPLE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Feb 11, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 72,000.
Steering, Electronic stability control (ESC), Feb 3, 2019
WHEN DRIVING TRUCK AND TURNING THE STEERING GETS HARD AND TAKES A FEW SECONDS TO CONTROL IT AGAIN. ALSO WHEN I TURN LEFT OR RIGHT DRIVING SLOW THE POWER STEERING GETS HARD AND CAUSES STEREO SCREEN TO TURN OFF FOR A FEW SECONDS, AND CAUSES HEADLIGHTS TO DIM. ALSO THE INTERIOR LIGHTS AND DASH LIGHTS DIM. IT'S VERY UNSAFE WHEN TURNING, CAN ALMOST LOSE COMPLETE CONTROL FOR STEERING JERKING. NOT ONLY DOES THIS HAPPEN WHEN VEHICLE IS IN MOTION BUT ALSO WHEN TRUCK IS STATIONARY.
Steering, Electrical system, Electronic stability control (ESC), Jan 31, 2019
: THE POWER STEERING SYSTEM TEMPORARILY FAIL WITHOUT WARNING DURING OPERATION, CAUSING THE AMOUNT OF EFFORT NEEDED TO TURN THE WHEEL TO FLUCTUATE DRAMATICALLY DURING THE MANEUVER AS THE POWER STEERING SYSTEM CYCLES ON AND OFF. THE ISSUE IS ESPECIALLY PREVALENT DURING LOW-SPEED MANEUVERS AND CAN BE ACCOMPANIED BY THE FAILURE OF OTHER SYSTEMS SUCH AS THE RADIO, STABILITY CONTROL, DOOR-LOCK CYCLING, AIR CONDITION OR CRUISE CONTROL. THIS HAPPENS RANDOMLY, WHEN I'M PARKING OR MAKING A TURN. I ALMOST CRASHED INTO A VEHICLE IN MID TURN AS I LOST POWER STEERING AND THE VEHICLE SHUT OFF. I PUT IT IN PARK AND RESTARTED THE TRUCK.
Steering, Electrical system, Electronic stability control (ESC), Jan 31, 2019
THE POWERS STEERING GOES OUT WHEN PULLING INTO A PARKING SPACE . THE CAR HAS COMPLETELY TURNED OFF WHILE WAITING TO MAKE A LEFT TURN , SEEMS TO BE EFFECTED BY TURNING THE BLINKERS ON ? , IT'S LIKE THERE IS A COMPLETE GLITCH IN THE ELECTRICAL SYSTEM ? THE ELECTRIC DASH COMES ON AND OFF & YESTERDAY THE TRUCK WOULD NOT START .... I TRIED IT MULTIPLE TIMES AND FINIAL AFTER 15 MINUTES IT TURNED OVER AND NO MORE ISSUES YESTERDAY .
Steering, Power train, Jan 25, 2019
TRUCK SHIFTS BAD, ALMOST LIKE THE GEARS ARE SLIPPING USUALLY SEEMS TO HAPPEN AROUND 3RD-4TH GEAR. THE TRUCK ALSO VIBRATES AT 35 MPH UP TO HIGHWAY SPEEDS. THIS ALL HAPPENS WHEN DRIVING.
Steering, Exterior lighting, Electronic stability control (ESC), Jan 24, 2019
STABILITRAK LIGHT KICKS ON AND OFF, STEERING WHEEL LOCKS UP AND SHUDDERS WHEN TURNING AT LOW SPEEDS, HEADLIGHTS AND DASHLIGHTS BLINK LIKE THE TRUCKS ABOUT TO LOSE POWER. SEARCHING ONLINE IT LOOKS LIKE THERE IS A DEVICE BULLETIN THAT FIXES THESE ISSUES, BUT I SHOULDNT HAVE TO PAY FOR A SAFETY AND COMMON ISSUE WITH THIS TRUCK. PIT5405A IS THE BULLETIN NUMBER.
Steering, Exterior lighting, Electronic stability control (ESC), Jan 21, 2019
HEADLIGHTS FLICKER, RADIO HEAD UNIT FLICKERS, ERROR MESSAGES (SERVICE STABLITRAK, TRACTION CONTROL OFF, REDUCED STEERING ASSIST) DOORS OCCASIONALLY WILL LOCK AND UNLOCK AND THEN TRUCK WILL SHUT OFF ALL TOGETHER. STEERING WHEEL RANDOMLY JERK OUT OF YOUR HANDS. SOMEBODY WILL END UP DEAD IF THIS ISSUE IS NOT FIXED, AND RECALLED. VERY COMMON THROUGH MY RESEARCH IN 2014 SILVERADOS/SIERRA'S.
Steering, Jan 17, 2019
KNOCK IN STEERING WHEN MAKING LEFT TURNS. RACK AND PINION HAS A KNOCK
Steering, Electrical system, Engine, Jan 7, 2019
MY STEERING WHEEL IS HARD TO MOVE AND THE A/C DOES NOT WORK
Steering, Jan 4, 2019
POWER STEERING STOPPED WORKING AS I WAS DRIVING. THEN POWER STEERING WOULD WORK THEN GO OUT AGAIN.
Steering, Electrical system, Electronic stability control (ESC), Dec 25, 2018
HAVING ISSUES WITH POWER STEERING GOING OUT LIGHTS FLICKERING DASH LIGHTS FLICKERING CRUSE CONTROL TURNING OFF BLUETOOTH SHUTTING OFF STABLETRAC COMING UP ON DASH AND OTHER PROBLEMS FLASHING ON AND OFF HAD MY HEAD LIGHTS GO OFF AND ON
Steering, Electronic stability control (ESC), Dec 20, 2018
THE POWER STEERING MESSAGE CLAIMING THE THE TRACTION WAS UNSTABLE, ASSISTANCE REQUIRED. THEN WHEN TRUCK WAS IN MOTION AND WAS MAKI G A TURN THE TRUCK LOST ALL POWER. THIS HAS HAPPENED 3 TIMES.
Steering, Dec 18, 2018
LIFE THREATHING STEERING ISSUE: 2014 SILVERADO WHILE DRIVING AND WITH NO WARNING THE STEERING WHEEL JERKS VIOLENTLY AND THE VEHICLE BECOMES UNCONTROLLABLE, EVEN WITH THE STRONGEST GRIP OF THE STEERING WHEEL. THIS USUALLY OCCURS DURING TURNING AT THE MOST INOPPORTUNE TIME. THE STABILITRAK LIGHT COMES ON ONLY AFTER THE ISSUE ARISES THUS NO WARNING BEFORE THIS HAPPENS . I HAVE DOCUMENTED THIS OCCURRING BY VIDEO AND OTHER 2014 SILVERADO OWNERS HAVE ALSO. CHECK OUT YOUTUBE AND SEE FOR YOURSELF, SEARCH: 2014 SILVERADO STABILITRAK PROBLEMS. I FIND IT UNBELIEVABLE NHTSA HAS NOT FORCED GM TO DO SOMETHING, THE DRIVERS OF THIS VEHICLE (AND SIMILAR GM PRODUCTS WITH THE SAME REPORTED ISSUE) AND OTHER MOTORIST FACE SEVERE INJURY OR DEATH. GM IS AWARE OF THIS ISSUE AND ATTRIBUTES IT TO MANY COMPONENTS: GROUND CABLES, BATTERIES, GROUNDING LUGS, BCM, ELECTRICAL SYSTEM LOW VOLTAGE.....ON AND ON. AGAIN CHECK OUT THE GM-TRUCKS.COM WEBSITE AND CONFIRM FROM OTHER OWNERS POSTINGS. I'VE REPAIRED / REPLACED THE: BATTERY, CUT THE MATERIAL OUT FROM UNDER THE G218 GROUNDING LUG, NEW BATTERY CABLES, THERE IS EVEN A TSB PIT5405A, ALL TO NO AVAIL. THERE IS NO EXACT SOLUTION THAT I OR THE GM REPAIR SHOPS (SO I'VE BEEN TOLD BY MY LOCAL DEALER) CAN DEFINITIVELY PUT AN ANSWER TO, SO THE POOR CONSUMER IS LEFT WITH A LIFE THREATENING ISSUE FORCED TO GET RID OF THE VEHICLE AND NEVER TRUST YOUR LIFE BEING IN ONE OR BEING ON THE ROAD AROUND ONE OF THEM. NHTSA PLEASE MAKE GM TAKE RESPONSIBILITY AND REMEDY THIS ISSUE!!!!!!!
Steering, Vehicle speed control, Electronic stability control (ESC), Dec 5, 2018
LOSS OF STEERING AND POWER DEALERSHIP HAS PERFORMED RECALL 17276 REPROGRAMING POWER STEERING CONTROL MODULE TWICE AND THIS HAS NOT FIXED PROBLEM.
Steering, Service brakes, Nov 26, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, A SUDDEN CHIME SOUNDED. NEXT, THE POWER STEERING AND POWER BRAKES SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN.
Steering, Electrical system, Nov 26, 2018
MY TRUCK HAS LOST POWER 3 TIMES WHILE DRIVING. FORTUNATELY NO ACCIDENTS HAVE HAPPENED AS A RESULT, BUT I NO LONGER FEEL SAFE IN THE VEHICLE. FIRST OCCURRENCE, I WAS IN MOTION BACKING INTO MY DRIVEWAY. SECOND OCCURRENCE, I WAS LEAVING MY NEIGHBORHOOD AND TURNING RIGHT WHEN I LOST ALL POWER AND DRIFTED INTO TRAFFIC. THIRD OCCURRENCE, I WAS TURNING RIGHT INTO MY NEIGHBORHOOD AND ENDED UP ON MY NEIGHBORS FRONT LAWN. I TOOK IT TO A LOCAL CHEVROLET DEALERSHIP FOR REPAIRS, AND THE PROBLEM PERSISTS. THEY MADE 3 ATTEMPTS AT FIXING, I PAID EACH TIME, AND NOTHING HAS BEEN REPAIRED.
Steering, Electrical system, Electronic stability control (ESC), Nov 25, 2018
TAKATA RECALL - 2014 CHEVY SILVERADO LTZ ABOUT 6 MONTHS AGO NOW, I HAVE BEEN HAVING THIS PROBLEM AND NOW I HAVE HAD ENOUGH! WHEN TURNING ON A LOW SPEED THE STEERING WHEEL LOCKS AND SEEMS TO BOUNCE BACK. I DON'T KNOW WHAT CAUSES THIS. IT USE TO HAPPEN MAYBE 1-2 TIMES EVERY MONTH WHILE PARKING IN MY DRIVE WAY. USE TO BE ALWAYS IN MY DRIVEWAY ONLY. AND NOW THAT THANKSGIVING PASSED AND I WAS DOING SOME SHOPPING WITH MY KIDS; FROM 11/22/18-NOW 11/25/18, IT HAS LOCKED ON ME ABOUT 15 TIMES! ONCE TURNING LEFT ON A GREEN LIGHT ON A BUSY CITY STREET, IT LOCKED AND WOULDN'T TURN WAS GOING STRAIGHT WITH MY KIDS INSIDE AND MY WIFE DRIVING! ANOTHER TIME PARKING AT STORE PARKING LOTS WITH CARS IN FRONT AND BEHIND ME! AND JUST NOW 7:26 P.M. IT LOCKED 5 TIMES WHILE PARKING! I TOOK IT TO GET IT CHECKED OUT BACK IN AUGUST I BELIEVE AND ALL THEY TOLD ME WAS NOTHING IS WRONG. I CAN NOT KEEP DRIVING THIS OR HAVING MY WIFE DRIVE MY KIDS AND RISK LOOSING THEM! YOU NEED TO FIX THIS NOW! PLEASE! I BELIEVE THERE IS A RECALL GOING ARROUND; I BELIEVE THE RECALL NUMBER IS 17V414000 A LOT OF WHAT IT SAYS SOUNDS EXACTLY WHAT HAPPENS TO MY TRUCK.
Steering, Power train, Nov 16, 2018
I STARTED MY TRUCK AND WHILE IN A PARKED POSITION THE DASHBOARD DISPLAYS A MESSAGE REGARDING POWER-STEERING HAS BEEN REDUCED, PLEASE DRIVE WITH CAUTION. I GOOGLED IT AND NOTICE THAT MY PARTICULAR MODEL HAS A KNOWN ISSUE AND RE-CALLED. I CALLED CHEVROLET CUSTOMER SERVICE AND THEY SAID SINCE MY VIN # HAS NO OPEN RECALLS, THEY COULDN'T ASSIST AND THAT I HAVE THE OPTION TO TAKE IT TO A SERVICE SHOP AND PAY OUT OF POCKET TO FIX. IT IS FRUSTRATING THAT WITH ALL THE INFORMATION ONLINE I COULDN'T GET ANY HELP ON THIS MATTER.
Steering, Electrical system, Electronic stability control (ESC), Nov 12, 2018
MY HEADLIGHTS ARE FLICKERING. WHEN STEERING, HEADLIGHTS DIM. WHEN USING TURN SIGNALS, HEADLIGHTS DIM. POWER STEERING RANDOMLY CUTS OUT IN PARKING LOTS. TRAILER BRAKE SERVICE WARNING CAME UP ON INSTRUMENT SCREEN. I READ GROUND G218 IS CAUSING A SHORT AND I REMOVED THE INSULATION UNDER THE NUT THAT COULD CAUSE HIGH RESISTANCE AND IT FIXED EVERYTHING FOR ABOUT 3 WEEKS BUT THE LIGHTS AND STEERING PROBLEM IS STILL HAPPENING. DEALER THOUGHT MAYBE TRAILER BRAKE CONTROL SYSTEM BUT I DID NOT HAVE THEM REPLACE, INSTEAD FOUND G218 ISSUES ONLINE. NO OPEN RECALLS. SOUNDS SIMILAR TO OTHER COMPLAINTS. NO CODES. NO ISSUE WITH BATTERY OR ALTERNATOR.
Steering, Electrical system, Electronic stability control (ESC), Nov 11, 2018
AT START UP THE RADIO AND INFO SCREEN ON DASH BETWEEN THE RPM AND SPEEDOMETER WAS RESET AS IF THE NEGATIVE BATTERY CABLE WAS REMOVED AND REPLACED. THE POWER STEERING DIED OUT LATER ON A TURN ONTO MY BLOCK AND WAS ON AND OFF AS IT JERKED OUT OF MY HANDS WHILE PARALLEL PARKING. START UP THE NEXT DAY AND THE RESET WAS BACK WITH THE WHEEL FREE TO TURN FOR NOW. I HAVEN'T MOVED THE TRUCK FOR FEAR OF THE STEERING GOING OUT AGAIN. TRUCK HAS 44,450 MILES.
Steering, Engine, Nov 8, 2018
RECALL # 17276 FOR LOW VOLTAGE STEERING. OUR VEHICLE HAS AN EXTREMELY DANGEROUS SAFETY PROBLEM. WHEN THE STEERING WHEEL IS TURNED QUICKLY, THE STEERING IS EXTREMELY STIFF, THE HEADLIGHTS DIM, AND THE ENGINE SHUTS OFF. THIS IS LIFE THREATENING WHEN MAKING A TURN ACROSS ONCOMING TRAFFIC LANES. WE TOOK THE TRUCK TO A CHEVROLET DEALERSHIP FOR THE RECALL # 17276 FOR LOW VOLTAGE STEERING. THEY REPROGRAMMED THE STEERING SYSTEM. THIS DID NOT RESOLVE THE PROBLEM. WE HAVE TAKEN THE TRUCK BACK TO THE DEALERSHIP 3 ADDITIONAL TIMES NOW FOR THIS ISSUE. THE DEALERSHIP HAS OPENED A CASE WITH GM, AND GM HAS RECOMMENDED MANY THINGS, ALL AT MY COST THAT HAVE NOT RESOLVED THE SAFETY PROBLEM. I FEEL THAT GM IS USING ME AS A CRASH TEST DUMMY. I SENT AN E MAIL REQUEST TO GM DOCUMENTING THIS ISSUE. GM REPLIED THAT THEY WILL ONLY WORK BY TELEPHONE THEY ASK TO RECORD THE CALL BUT WILL NOT ALLOW THE CUSTOMER TO DO THE SAME. THEY HAVE REFUSED TO READ OR REPLY TO MY DOCUMENTED REQUEST FOR HELP. PLEASE CONTACT ME FOR ANY DETAILS OR QUESTIONS, I DESPERATELY NEED HELP ON THIS. THANK YOU, *TR
Steering, Power train, Electronic stability control (ESC), Nov 6, 2018
VEHICLE LOOSES POWER WHEN TURNING, RADIO SCREEN FLASHES ON/OFF, STABILITRAK ERROR DISPLAYS ON SCREEN, TOTAL LOSS OF POWER TO VEHICLE WHILE ON THE ROAD WHILE DRIVING WHILE IN MOTION. THIS SPECIFIC VIN# WAS INVOLVED IN A RECALL FOR THE EXACT ISSUE LAST YEAR AND WAS REPAIRED BUT IS STILL FUNCTIONING AS PER MANUFACTURER AGREEMENT. THIS VEHICLE IS UNSAFE TO BE ON THE ROAD AS IS. TOOK IT BACK TO AUTONATION GULF FWY TO GET A DIAGNOSTIC THEY CLAIMED IT WAS THE NEG BATT TERMINAL, I GOT THAT FIXED STILL HAVING THE SAME ISSUE. GM NOR CHEVY WANT TO HELP WITH THIS ISSUE. I GUESS THEY ARE WAITING FOR SOMEONE TO DIE BEFORE THEY TAKE THIS ISSUE SERIOUSLY . I DON'T SEE PAYING FOR ALL THE REPAIRS OUT OF POCKET IF I JUST BOUGHT THIS VEHICLE AUG 28, 2018 AND WAS NEVER INFORMED THAT IT HAD BEEN INVOLVED IN A RECALL.
Steering, Oct 30, 2018
I RECENTLY PURCHASED A 2014 CHEVY SILVERADO LTZ USED AT A DEALERSHIP HERE IN ATLANTA, GA. EVERYTHING SEEMED TO BE FINE AND I WAS VERY PLEASED WITH THE TRUCK UNTIL ONE DAY WHEN SLOWLY TURNING LEFT THE POWER STEERING SHUT OFF, AND THEN CAUSED THE TRUCK TO STALL IN INCOMING TRAFFIC. AS THIS IS A HUGE SAFETY CONCERN, I BROUGHT MY TRUCK TO MY LOCAL JIM ELLIS CHEVROLET SERVICE DEPARTMENT IN CHAMBLEE, GA. THEY RECOGNIZED THAT THERE WAS A RECALL IN THESE TRUCKS FOR THIS ALREADY AND SAID THAT THEY HAD THE ISSUE RESOLVED. THIS HAS NOW HAPPENED AGAIN THREE TIMES, MOST RECENTLY THIS MORNING AT 6:30AM ON 10/30/18. I HAVE DROPPED OFF MY TRUCK AGAIN AT THE SAME DEALER, BUT I FEAR THEY WILL HAVE THE SAME, "UNABLE TO RE-CREATE" RESULT AS LAST TIME. ON THE RECALL WEBSITES I HAVE RESEARCHED, IT SEEMS THE RECALL NUMBER IS: 17V414000. PLEASE ADVISE, AS I AM NOT SURE WHAT TO DO WITH THIS ISSUE. I HAVE A BABY ON THE WAY AND WOULD FEEL UNSAFE DRIVING MY TRUCK WITH HIM INSIDE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Steering, Electrical system, Oct 24, 2018, crash
THE VEHICLE WAS DRIVING AROUND A CURVE AT APPROXIMATELY 45 MPH WHEN THE STEERING LOCKED. THE DRIVER IS UNCLEAR IF THE BREAKS WORKED OR NOT, BUT HE ENDED UP STEPPING ON THE GAS PEDAL ACCIDENTALLY. HE HIT A TREE HEAD ON AND TOTALED THE TRUCK. HE NOTICED THE AUDIO SYSTEM LOST THE SIGNAL FROM HIS IPHONE AND BEGAN PLAYING THE LOCAL RADIO STATION AT THE SAME TIME. THE IPHONE WAS CONNECTED VIA AN AUXILIARY CORD. THE DRIVER IS FAMILIAR WITH A LOSS OF POWER STEERING AND IS QUITE SURE THE STEERING LOCKED AND WAS UNABLE TO BE MOVED EVEN WITH CONSIDERABLE EFFORT. THE DRIVER WAS TAKEN TO A HOSPITAL BY AMBULANCE AND IS LUCKY TO HAVE ONLY MINOR INJURIES. PRIOR TO THIS, RECALL #17276 WAS COMPLETED ON THE TRUCK, BUT AFTER THAT IT DID HAVE AN ELECTRICAL INCIDENT WHERE ALL ELECTRICAL COMPONENTS WENT HAYWIRE, BLINKING & BEEPING & TURNING ON & OFF, THEN EVERYTHING WENT DEAD, INCLUDING THE STEERING. THE TRUCK WAS TOWED TO THE DEALERSHIP WHO REPLACED THE BATTERY & FOUND NO OTHER PROBLEMS. WE KEPT THE BATTERY THEY REPLACED, HAD IT TESTED & IT WAS FOUND TO BE FINE. THE DEALERSHIP REFUNDED THE COST OF THE NEW BATTERY, BUT OFFERED NO SOLUTION TO THE ELECTRICAL PROBLEM.