2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints: steering
427 reports, newest first. Show all
Steering, Vehicle speed control, Engine, Aug 17, 2015
I PURCHASED THE VEHICLE, BRAND NEW IN MAY OF 2014. THE FIRST MALFUNCTION OF THE VEHICLE WAS JUNE 19 2014. THE STEERING WHEEL, IGNITION, AND CYLINDER REMAINED LOCKED AND I WAS RESTRAINED FROM STARTING VEHICLE I CONTACTED CHEVROLET ROADSIDE ASSISTANCE IN WHICH THEY WERE NO ASSISTANCE.I WAS ABLE TO START CAR AFTER APROX 30MIN. THE SECOND MALFUNCTION WAS IN MARCH 2015. MY TRUCK TURNED OFF WHILE DRIVING ON THE FREEWAY IN THE FAST LANE CAUSING LOSS OF POWER STEERING, SPEED AND ALL FUNCTIONS OF THE VEHICLE. ONSTAR AND HIGHWAY PATROL WERE CONTACTED AND HIGHWAY PATROL ASSISTED IN PUSHING VEHICLE TO THE SHOULDER. THE THIRD INCIDENT WAS JULY 30. IMMEDIATELY AFTER TAKING MY TRUCK INTO PARADISE CHEVROLET FOR AN OIL CHANGE. A GAS ATTENDEE NOTICED I WAS LEAKING OIL. THE OIL CAP HAD NOT BEEN TIGHTENED CAUSING OIL LEAKAGE. THE MOST RECENT EVENT WAS AUGUST 11,2015. MY VEHICLE TURNED OFF ONCE AGAIN WHILE BEING DRIVEN ON THE HIGHWAY WITH MY HUSBAND AND FIVE MONTH OLD DAUGHTER IN IT, CAUSING LOSS OF POWER STEERING,SPEED AND ALL FUNCTIONS OF THE TRUCK. THE VEHICLE DID RESTART APROX.20MIN AFTER.HOWEVER, WHEN RESTARTED THE TRUCK MADE A NOTICEABLY SHAKEY MOTION. BOTH EVENTS IN WHICH THE VEHICLE TURNED OFF WHILE DRIVING WERE FOLLOWED SHORTLY AFTER PARADISE CHEVROLET OF VENTURA CA "UPGRADED SOFTWARE", WITHOUT MY KNOWLEDGE. BOTH TIMES I WENT IN FOR AN OIL CHANGE AND I WAS INFORMED AFTER THE FACT THAT THEY HAD UPGRADED SOFTWARE/ PREFORMED A "RECALL".
Steering, Aug 7, 2015
AT HIGHWAY SPEEDS (ABOVE 50 MPH) AFTER DRIVING FOR 20 MINUTES TO 1/2 HR, A SLIGHT TURN TO THE LEFT (AT SPEED) CAUSES THE STEERING TO STICK/BIND. IT MAY BE A LOSS OF POWER STEERING ASSIST. THIS HAPPENS INTERMITTENTLY. THIS PREVENTS THE WHEEL FROM RETURNING TO CENTER FROM THE LEFT TURN. THE RESISTANCE CAN BE OVERCOME BY INCREASING TO FORCE APPLIED TO EITHER RETURN THE WHEEL TO CENTER OR TO INCREASE THE LEFT TURN. UPDATE 9/15/15*CW *CN
Steering, Power train, Jul 31, 2015
WHILE DRIVING DOWN THE HIGHWAY A STABILIZATION CONTROL LIGHT CAME ON BRIEFLY, THEN WENT AWAY. APPROXIMATELY 5 MILES LATER AFTER EXITING THE HIGHWAY, AND GOING DOWN A SIDE STREET, THE TRUCK DIED AND THE STEERING WHEEL LOCKED WHEN I SLOWED AND STARTED TO MAKE A RIGHT HAND TURN INTO A PARKING LOT. THIS HAS SINCE OCCURRED ONCE MORE UNDER SIMILAR CONDITIONS WHILE SLOWING, BRAKING AND TURNING AT LOW SPEEDS AND NOT UNDER THROTTLE.
Steering, Power train, Electrical system, Jul 21, 2015
I STARTED HAVING PROBLEMS WITH THE ELECTRICAL IN THE TRUCK STARTING WITH THE WINDOWS. I INFORMED DEALERSHIP AND THAT THE STABILITRAK WAS GOING OFF SAYING THAT THE STEERING WAS FAILING. THE PROBLEM HAS CONTINUED TO PRESENT AND NOW THE TRUCK IS SHUTTING ITSELF OFF WHILE GOING DOWN THE ROAD LOSING ALL STEERING AND TURNING ITSELF BACK ON. MY FAMILY WAS IN THE TRUCK AND WE ALMOST ROLLED INTO A PARKING STRUCTURE, I LOST ALL POWER AND STEERING TO TRUCK HAD NO CONTROL AT ALL. THE TRUCK CONTINUES TO HAVE ISSUES AND THIS AFTER I TOOK IT IN TO HAVE IT FIXED. DEALER MADE PROBLEM WORSE.
Steering, Suspension, Power train, May 19, 2015
WHEN DRIVING TRUCK ON INTERSTATE I NOTICE A VIBRATION IN THE FRONT STEERING AND WHEELS ONCE THE TRUCK GOES OVER 65 MILES PER HOUR. THIS WAS DOING IT JUST AFTER 1000 MILES.. WHEN THE ROTATED TIRES WHEN TRUCK WAS SERVICED . THE ISSUE IS STILL THERE
Steering, Suspension, Power train, May 13, 2015
SINCE ABOUT 15000-18000 MILES THIS TRUCK VIBRATES AT MOST SPEEDS, MOST NOTICEABLE AT 65 MPH AND OVER. IT IS AT THE DEALER FOR THE SECOND TIME. THE FIRST TIME ALL THEY DID WAS BALANCE THE TIRES, BUT THE PROBLEM DIDN'T GO AWAY. THE DEALER IS STILL SCRATCHING THEIR HEADS ON THIS. THE LOANER 2015 I HAVE IS WORSE AND VIBRATES AT ALL SPEEDS.....
Steering, Suspension, Power train, May 6, 2015
I PURCHASED THE 2014 CHEVY SILVERADO CREW CAB LT TEXAS EDITION FROM RELIABLE CHEVROLET IN RICHARDSON, TX. IMMEDIATELY AFTER PURCHASING WITHOUT A TEST DRIVE IT NOTICED THAT THERE WAS A VIBRATION, STEERING PROBLEM, AND SCRATCHES ON THE BED.. BECAUSE IT WAS A DEMO OF WAS TOLD BY THE NEW CAR SALESMAN THAT THEY HAD MADE SURE THE VEHICLE WAS INSPECTED AND THAT THE SCRATCHES WERE SUPERFICIAL AND IT'S A DEMO SO THAT'S HOW IT IS. I SPOKE WITH THE BUSINESS MANAGER AND THEY PUT A SPAY IN BED LINER TO FIX THE SCRATCHES AND DID A BALANCE ON THE TIRE. I PICKED THE TRUCK UP AND THE STEERING AND VIBRATION PROBLEMS WERE STILL THERE. IT WENT BACK INTO THE SHOP AGAIN AND THEY COULDN'T DUPLICATE ANY PROBLEMS. THE STEERING IS ALMOST IMPOSSIBLE TO KEEP IN A STRAIGHT LINE IT SWERVES AS IF THE TRUCK HAD A FEW DRINKS. I TOLD THEM IT DON'T FEEL SAFE DRIVING IT AND I'M AFRAID I'M GOING TO HIT SOMEONE. I WILL NOT DRIVE IN THE MIDDLE LANES. I HAVE TO DRIVE ON EITHER FAR LEFT OR RIGHT LANES TO ALLOW FOR SWERVING. I COMPLAINED TO GM.. GOT EXCITED BECAUSE THEY SENT ME TO ANOTHER DEALERSHIP AND SAME THING HAPPENED.. WENT FOR A TEST DRIVE.. THEY FELT SOMETHING WRONG BUT MECHANICS CAN'T "DUPLICATE" THE PROBLEM. THEY SAID THEY TEST DROVE IT AGAIN BUT IN DON'T SEE HOW WHEN THE ROADS WERE ICED OVER. I CALLED GM AGAIN AND I'M AT A NEW DEALERSHIP THEY TEST DROVE IT WITH ME AND HEADED A NEW POPPING NOISE WHEN THE WHEELS IS TURNED AND FELT STEERING AND SUSPENSION ISSUE. THEY KEPT THE TRUCK BUT ONCE AGAIN NOT ABLE TO DUPLICATE. I'VE HAD A FEW LOANERS AND NONE OF THEM DRIVE LIKE MINE. THE TRUCK HAS ALSO HAD PROBLEMS WITH AC AND WHINY NOISE IN ENGINE. I'M WAS SUPPOSED TO PICK UP THE TRUCK TODAY BUT I COMPLAINED AND THEY WERE GOING TO TEST DRIVE IT AGAIN. THEY DON'T FACTOR IN THE TIME AND INCONVENIENCE OF HAVING TO TAKE OFF WORK PLUS GAS AND MILES IN TRYING TO GET THIS FIXED. NOT HAPPY WITH THIS TRUCK. *TR
Steering, Electrical system, Electronic stability control (ESC), Apr 24, 2015
SINCE DAY ONE I NOTICED THAT THE VOICE COMMANDS WERE NOT ACKNOWLEDGING PROPER VOICE COMMANDS. I TOOK IT TO THE DEALER 2/20/14 THEY SAID IT WAS MY PHONE.IT TAKES ME A GOOD SOLID 3-5 MINUTES TO GET A PHONE CALL OUT BECAUSE OF THE VOICE RECOGNITION DOESN'T WORK . I WOULD ALSO NOTICE THAT ON PANDORA IT WOULD SAY ACQUIRING NET WORK SERVICE. THEN FROM THAT, ONTO IT SAYING NETWORK ERROR.THAT HAPPENS NO MATTER WHAT EVERY TIME I TRY TO USE IT I HAVE TO TURN BLUE TOOTH OFF AND TURN IT BACK ON AND THEN CONNECT IT ALL OVER AGAIN. SOMETIMES I CAN HEAR PEOPLE AND THEY CANT HERE ME. ON 4/08/14 AGAIN I TOOK IT IN THE DEALER FOR THE BLUETOOTH PROBLEM. MY FRONT HEADLAMPS GET MOISTURE IN THEM WHEN I WASH MY TRUCK ON. 3/13/14 THEY REPLACED MY LEFT HEADLAMP, STILL THE MOISTURE HAPPENS.WHEN TURNING ON THE TRUCK FROM PARK AND ENGAGING ON DRIVE A LOUD CLUNK AND A TOUGH MOVEMENT MAKES THE TRUCK FEEL LIKE ITS SWINGING FROM N TO S. AGAIN I TOOK IT TO THE DEALER 2/20/14 AND THEY SAID NOTHING WAS WRONG. JANUARY OF 2014 - APRIL 2014 THERE WERE 20 TIMES THAT MY TRUCK WENT INTO THE SERVICE DEPARTMENT 4 TIMES FOR RECALLS THATS 24 TIMES IN 4 MONTHS FOR A NEW TRUCK I GOT IN AN ACCIDENT ON 4/20/2014 AND 50 PARTS WERE PUT INTO THE TRUCK TO REPAIR IT. IT TOOK THE DEALER SELMAN 3 MONTHS BEFORE I HAD TO CALL AND ASK WHAT WAS GOING ON WITH MY TRUCK EVERYONE SEEMS TO BE CLUELESS. ON TOP OF ALL THAT I HAD TO DENIED THE TRUCK 8 TIMES BECAUSE OF WRONG PARTS THAT WERE PUT ON. THEY CHANGED MY WHOLE FRONT END . THE LIGHTS TURN ON WHEN THEY WANT, IT SOUND LIKE LOSE PARTS IN SIDE THE DASH.THE TRUCK SHAKES ON FREEWAY GOING 40-60MPH I HAVE THAT ON VIDEO. I FEEL UNSAFE DRIVING THE TRUCK. I FEEL THAT I AM BEING DISCRIMINATED AT SELMAN SINCE THEY TREAT ME DIFFERENT. I WANT SOMEONE TO HELP ME LOOK INTO THIS TRUCK IT IS UNSAFE FOR MY FAMILY AND WANTED A BUY BACK BUT THEY SAID NO I SHOULD BE ABLE TO GET THAT OPTION. *TR
Steering, Suspension, Apr 23, 2015
WHEN TRUCK REACHES SPEED OF 70 MPH OR HIGHER THERE IS A VIBRATION IN THE STEERING. IT FEELS LIKE THE LEFT FRONT WHEEL HAS PROBLEMS. DEALER BALANCED THE TIRES AND SAID IT FIXED THE PROBLEM. THE PROBLEM HAS NOT GONE AWAY. *TR
Steering, Power train, Engine, Apr 21, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVESHAFT AND STEERING COLUMN WAS REPAIRED TWICE. THE CONTACT STATED THAT THE DEALER ALSO HAD TO HAVE THE MOTOR MOUNTS REPLACED. THE CONTACT STATED THAT THE STEERING FAILED AGAIN AND THE VEHICLE COULD NOT BE TURNED. THE VEHICLE ALSO HAD A VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS GIVEN TWO SETS OF NEW TIRES AND BOTH SETS FAILED. THE FAILURES OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 17,000. UPDATED 7/29/15*CN UPDATED 10/06/2017*CN
Steering, Electrical system, Vehicle speed control, Apr 11, 2015
THE VEHICLE IGNITION TURNED OFF WHILE DRIVING (VEHICLE IN MOTION) CAUSING THE POWER STEERING TO FAIL. THIS HAS HAPPENED THREE TIMES IN THE PAST 3 WEEKS. GM DOES NOT LIST THIS MODEL AS PART OF ITS RECALL AND WHEN I CONTACTED GM THEY RECOMMENDED TAKING IT TO A DEALER AND HAVING IT REPAIRED AT MY EXPENSE. *TR
Steering, Mar 31, 2015
HAVE NEW 2014 CHEVY SILVERADO 1500 4X4 5.3 ENGINE. IN JANUARY I WENT TO GET IN MY TRUCK TO GO TO WORK AND THERE WAS A SERVICE POWER STEERING WARNING. I THEN NOTICED I HAD NO POWER STEERING.(4000 MILE) THEY TOWED MY TRUCK TO DEALERSHIP AND THEY SAID THEY REBOOTED THE COMPUTER AND IT WAS OK NOW. THIS PAST WEEKEND MARCH 28TH 2015, IT DID THE SAME THING AT THE BOAT RAMP IN A HIGH SCHOOL FISHING TOURNAMENT. WENT TO GET TRUCK TO LOAD BOAT AND COULD NOT MOVE IT.(6500 MILE) AFTER ABOUT AN HR. IT WAS OK. I AM CONCERNED OF THIS TRUCK LOOSING POWER STEERING WHILE DRIVING IT THE MOUNTAINS. I HAVE GOOGLED THIS ISSUE AND SOME PEOPLE HAVE REPORTED THAT THEY HAVE LOST POWER STEERING WHILE DRIVING. HAVING 2 HIGH SCHOOL STUDENTS IN MY TRUCK IS A GREAT CONCERN. *TR
Steering, Structure, Mar 20, 2015
I BROUGHT MY TRUCK IN FOR A VIBRATION PROBLEM TO THE DEALERSHIP THAT I PURCHASED IT FROM. THE TRUCK WAS MUDDY AND THE DEALERSHIP TOLD ME THAT IT WAS FROM ALL THE MUD ON THE TRUCK. BUT THEY DID NOT EVEN WASH THE TRUCK AND TEST DRIVE IT. THEN I BROUGHT IT INTO A DIFFERENT DEALERSHIP TO HAVE IT CHECK FOR THE SAME THING. THEY FORCED BALANCE MY TRUCK AND THEY FOUND SOMETHING SO THEY ROTATED MY DRIVE SHAFT 180 DEGREES AND SAID IT WAS FIXED. ABOUT 30 DAYS LATER IT STARTED AGAIN AND BROUGHT IT BACK TO BE CHECKED. THEY FORCED BALANCE IT AGAIN AND FOUND A BAD TIRE SO THEY REPLACED THE ONE TIRE WHILE THE OTHER THREE TIRE HAD ABOUT 12,000 MILES ON THEM. SO IT HAPPENED AGAIN SO BROUGHT IT AGAIN FOR THE 4TH TIME FOR THE SAME PROBLEM. THEY AGAIN FORCED BALANCED THE TRUCK AND COULD NOT PIN POINT THE PROBLEM SO THE SERVICE MANGER TOOK A 2015 SILVERADO 1500 AND TOOK OFF THE TIRES AND RIMS AND PUT IT ON MY TRUCK. NOT DIDN'T FIX IT SO THEY PUT ALL NEW SHOCKS AND STROUTS ON IT AND TOLD ME IT WAS FIXED AND THEY WANTED TO BRING THE TRUCK TO MY HOME AND I DECLINED AND I WANTED TO TEST DRIVE THE TRUCK. I DROVE THE TRUCK WITH THE SERVICE MANAGER AND FOUND THAT IT DIDN'T CHANGE ANYTHING.SO I ASKED HIM THAT I WANTED AN APPOINTMENT WITH THE DISTRICT MANAGER OF GM. SO WHEN I MEET WITH HIM IN THE SERVICE MANAGERS OFFICE WITH THE SERVICE MANAGER. THE FIRST THING OUT OF THE DISTRICT MANAGERS WAS I AM HERE TO HELP YOU AND THE SHOWED HIS TRUE SELF. WITHIN THE FIRST 9 MINUTES HE ASKED ME HOW I WOULD FIX THE PROBLEM AND THEN HE TOLD ME TO HIRE AN ATTORNEY. BECAUSE THAT WAS THE ONLY WAY YOU ARE GOING TO GET THE TRUCK BOUGHT MAKE FROM GM. AFTER I LEFT THE OFFICE AFTER 9 MINUTES I TRIED TO MAKE AN APPOINTMENT AT THE DEALERSHIP I BOUGHT THE TRUCK AND I HAD AN APPOINTMENT THE FOLLOWING DAY. THE SAME DAY THE DEALERSHIP INFORMED THAT NIGHT THAT THEY COULDN'T SEE OR WORK ON MY TRUCK I CALLED GM CUSTOMER SERVICE. *TR
Steering, Mar 14, 2015
WHILE DRIVING AT HIGHWAY SPEEDS MY TRUCK LOST IT'S POWER STEERING. AN ALERT POPPED UP TO DRIVE WITH CAUTION SERVICE POWER STEERING. IT TOOK ALL THE STRENGTH I HAD TO KEEP MY TRUCK ON THE ROAD AS THIS INCIDENT OCCURRED AS I WAS APPROACHING A CURVE IN THE ROAD. THERE WAS NO WARNING JUST INSTANT LOSS OF STEERING. I HAD MY WHOLE FAMILY WITH ME. I AM AFRAID TO DRIVE MY VEHICLE NOW. I HAVE READ ONLINE IN MULTIPLE FORUMS THAT THIS HAS HAPPENED WITH QUITE A GREAT FREQUENCY IN 2014 SILVERADOS. *TR
Steering, Jan 5, 2015
PRIOR TO THIS INCIDENT MY TRUCK HAD 6 RECALLS. ALMOST ALL OF THE RECALLS HAVE BEEN FOR ?SOFTWARE? ISSUES. THE LATEST PROBLEM IS WHAT I AM WRITING TO YOU ABOUT AND I BELIEVE IS AN EXTREMELY DANGEROUS SITUATION AND IF IT HAPPENS TO SOMEONE WHO IS NOT PHYSICALLY CAPABLE OF HANDLING IT, IT COULD EASILY BE FATAL TO ONE OR MORE INDIVIDUALS. WHAT HAPPENED TO ME IS AS FOLLOWS: THE DAY BEFORE CHRISTMAS EVE I DROVE TO THE LOCAL SUPERMARKET TO PICK UP SOME LAST MINUTE STUFF AND AFTER LEAVING THE STORE I PULLED OUT ONTO A BUSY 4 LANE HIGHWAY AND BEGAN TO TURN LEFT. PART WAY INTO THE TURN I HEARD A ?CLUNK? IN THE FRONT ENGINE COMPARTMENT AND IMMEDIATELY THE POWER STEERING STOPPED WORKING. THE STEERING WHEEL WAS WRENCHED OUT OF MY HANDS AND I WAS FORCED TO BRAKE SHARPLY. I WAS, OBVIOUSLY TAKEN BY SURPRISE BY THE INCIDENT AND GRABBED THE WHEEL WITH BOTH HANDS AND WRESTLED THE 6,000 LB TRUCK AROUND THE TURN, RUNNING OVER THE CURB ON THE FAR SIDE OF THE ROAD. I AM A REASONABLY FIT 6?4? 225 LB MALE AND I MUST TELL YOU THAT IT WAS ALL THAT I COULD DO TO TURN THE WHEEL AND PREVENT ME FROM RUNNING STRAIGHT THROUGH THE INTERSECTION. MY DEALERSHIP WAS 4 MILES FROM ME AND I WAS ABLE TO NEGOTIATE MY WAY THERE WITHOUT ANY ACCIDENTS OR INJURIES. I GOT THE TRUCK THERE AND TOLD THE SERVICE PEOPLE WHAT HAPPENED AND THEY SAID HAVE A SEAT IN THE WAITING ROOM AND THEY WOULD LOOK AT IT. 25 MINUTES LATER A REP CAME OUT AND SAID IT WAS FIXED. ANOTHER SOFTWARE ADJUSTMENT WAS MADE. YESTERDAY, JAN 5 THE SAME PROBLEM OCCURRED AND THIS TIME I ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. ONCE AGAIN I WAS CLOSE TO MY DEALER AND WAS ABLE TO DROP THE TRUCK OFF IN THEIR LOT. THEY ARE CLOSED ON SUNDAY SO I CALLED THEM TODAY AND I AM WAITING FOR THEM TO ?FIX? IT AGAIN. I AM ALMOST AFRAID TO DRIVE THE VEHICLE AFTER THIS LATEST INCIDENT. UPDATED 03/04/15*LJ UPDATED 10/8/2015*JS
Steering, Suspension, Wheels, Nov 6, 2014
I PURCHASED MY 2014 CHEVROLET SILVERADO ON 7/11/14. ON THE WAY HOME I CALLED THE DEALER TO TELL THEM THAT IT HAD A BAD VIBRATION WHEN DRIVING AT HIGHWAY SPEEDS. THE FIRST REPAIR WAS ATTEMPTED ON 7/25/14 WITH 1207 MILES. I HAVE HAD THE TRUCK BACK AT LEAST 8 TIMES FOR A REPAIR. THE DEALER HAS REPLACE TIRES. THEY HAVE BALANCED THE TIRES AT LEAST 6 TIMES THAT I KNOW ABOUT. THEY HAVE REPLACED THE DRIVE SHAFT. THE HAVE REPLACE THE RING GEAR AND PINION. REPLACED THE ENTIRE DIFFERENTIAL ( THEY SWAPPED IT FROM ANOTHER NEW TRUCK) THEY HAVE REPOSITIONED THE MOTOR MOUNTS. NOW THEY ARE WANTING TO REPLACE THE REAR DIFFERENTIAL AGAIN. I HAVE BEEN PATIENT WITH THEM TRYING TO LET THEM FIX THE CONCERN. THEY HAVE A GENERAL MOTORS SERVICE ENGINEER INVOLVED AND HE HAS SEVERAL PARTS ORDERED FOR IT. THE DEALERSHIP HAD TALKED TO THEIR FACTORY REP AND AT ONE TIME THEY TALKED ABOUT GM BUYING THE TRUCK BACK AND GETTING ME ANOTHER TRUCK. I DON'T FEEL THE TRUCK I HAVE IS SAFE. IT HAS HAD THE WHEELS OFF MORE TIMES THAN I WOULD HAVE ROTATED MY TIRES IN 150000 MILES. *TR
Steering, Suspension, Seats, Oct 22, 2014
THE VEHICLE HAS A SHAKE AND VIBRATION IN THE SEATS, STEERING AND SUSPENSION AT INTERSTATE SPEEDS OF 65 MPH AND ABOVE ON SMOOTH ROADS IT HAS HAD THE SHAKE AND VIBRATION SINCE THE DAY I BOUGHT IT NEW. *TR
Steering, Oct 7, 2014
VEHICLE VIBRATION AND WHISTLING NOISE AT 60-55 MPH DECELERATING. HAVE TAKEN TO DEALERSHIP--THEY HAVE ORDERED A DRIVE SHAFT TO REPLACE THE IMPERFECT SHAFT THEY STATE IS ON THE TRUCK. SERIOUSLY, HAVE HAD THE TRUCK A WEEK NOW--GM WILL BE NOTIFIED AND WHOEVER ELSE I CAN FIND THAT HAS A HAND IN THIS. NOT PAYING FOR THIS TRUCK, CHECKING WITH ATTORNEY. *TR
Steering, Electrical system, Sep 29, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE STABILITY TRAC, STEERING ASSIST WAS REDUCED, SERVICE POWER STEERING, SERVICE FOUR WHEEL DRIVE, AND SERVICE BRAKE ASSIST WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE AIR CONDITIONING STOPPED WORKING AND THE ENGINE REVVED. THE CONTACT ALSO STATED THAT THE POWER STEERING SEIZED. THE DEALER RESET THE COMPUTER, BUT THE FAILURES PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,969.
Steering, Suspension, Power train, Sep 29, 2014
THIS TRUCK WAS PURCHASED AT 8 PM ON 9/22/2014. WHEN DRIVING ON 9/25/2014, THE TRUCK VIBRATED AS THOUGH I WAS DRIVING OVER RUMBLE STRIPS AT APPROXIMATELY 40 MPH, 55-75 MPH. IN HI-2 MODE IN DRIVE, THE TRANSMISSION DID NOT SHIFT SMOOTHLY, SHIFTING WITH A MILD CLUNK AT LOWER GEARS. WE CALLED THE DEALERSHIP AND DESCRIBED THE ISSUES TO A SERVICE PERSON AND MADE AN APPOINTMENT TO BRING THE TRUCK IN FOR SERVICE ON 9/29/2014. THE DEALER STATED THAT THE PROBLEMS WERE PROBABLY DUE TO ALIGNMENT ISSUES. ON 9/28/2014, I DROVE THE TRUCK AND EXPERIENCED THE SAME SHIFTING AND VIBRATION ISSUES. I PULLED OFF THE FREEWAY NEAR MY DESTINATION AND STOPPED AT A LIGHT. WHEN I ATTEMPTED TO ACCELERATE FROM THE STOP, THE TRUCK WOULD NOT MOVE AND "REVVED". IT HAD SWITCHED INTO NEUTRAL WITHOUT ANY INPUT FROM ME. THE TRANSMISSION SHIFT LEVER STILL INDICATED THAT I WAS IN DRIVE MODE. I DRIFTED INTO THE INTERSECTION, UNABLE TO GET THE TRUCK TO MOVE. I WAS ABLE TO SHIFT INTO PARK, THEN NEUTRAL, AND THEN DRIVE. THE TRUCK BEGAN TO DRIVE AND THEN I FELT A STRONG "THUNK" THAT FELT AS THOUGH I HAD BEEN REAR-ENDED BY A CAR GOING AT LEAST 25 MPH. THE TRUCK THEN DROVE NORMALLY FOR APPROXIMATELY 150 FEET. I HAD TO STOP AT THE LIGHT ON THE OTHER SIDE OF THE UNDERPASS AND THE SAME THING HAPPENED AGAIN, LEAVING ME DRIFTING INTO AN INTERSECTION. I WAS AGAIN ABLE TO GET THE TRUCK GOING AFTER A MINUTE OR SO, WITH THE SAME STRONG "THUNK". I CALLED ONSTAR TO HAVE THE TRUCK TOWED TO THE DEALERSHIP BECAUSE IT IS UNSAFE TO DRIVE. ON THE FOUR OTHER DAYS THAT WE HAVE OWNED THIS TRUCK, IT WAS DRIVEN ONLY A FEW MILES EACH DAY, AT LOW SPEEDS. I AM EXTREMELY CONCERNED. THE TRUCK IS UNSAFE TO DRIVE AND HAS LESS THAN 300 MILES ON IT. ADDITIONALLY, SOME OF THE ISSUES I HAVE EXPERIENCED ARE SIMILAR TO THOSE ADDRESSED BY A RECALL, BUT THIS TRUCK'S VIN IS NOT LISTED IN THE RECALL. *TR
Steering, Suspension, Power train, Structure, Sep 12, 2014
SINCE I PURCHASED THIS VEHICLE IS HAS HAD A VIBRATION FROM 5-20, 40-50, AND 68-78. IT HAS BEEN IN THE SERVICE DEPARTMENT 4 TIMES FOR THIS PROBLEM ALONE WITH NO RESOLUTION. GENERAL MOTORS UNDERSTANDS THEIR IS AN ISSUE WITH THIS MODEL TRUCK BUT DOES NOT HAVE A SOLUTION. THE VIBRATION IS FELT IN THE SEAT, THE GAS PEDAL, THE STEERING WHEEL AND THE REST OF THE TRUCK. TIRES WERE INDEXED, ROTATED, AND BALANCED, ALONG WITH THE DRIVE LINE SPECIFICATIONS INSPECTED AND WERE FOUND WITHIN NORMAL LIMITS EVEN THOUGHT VIBRATION PERSISTS. OTHER ISSUES I HAVE HAD WERE THE EXHAUST SQUEAKING NOISES WHEN TRANSFERRING FROM V8/V4 MODE, IN WHICH THE ENTIRE EXHAUST SYSTEM WAS REPLACED, WATER LEAKING FROM THE SUNROOF AND WINDSHIELD, FRAME COATING PEELING OFF CAUSING THE FRAME TO RUST, THE SEAT FRAME SHIFTING, MOVING AND CLICKING WHEN TURNING THE VEHICLE, HD RADIO LOSES SIGNAL INTERMITTENTLY, RADIO AND HVAC KNOBS WERE NOT LIT, HEADLIGHTS WERE MISALIGNED FROM THE FACTORY, AND 4 OTHER RECALLS SUCH AS, OVERHEATED EXHAUST COMPONENTS, UNWANTED TRANSFER CASE SHIFT TO NEUTRAL, PEEK IN ODOMETER DISPLAY INCORRECT, AND TRANSMISSION OIL COOLER CONNECTIONS POSSIBLY BEING BAD. THIS VEHICLE CURRENTLY HAS 6500 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT A TOTAL OF 30 DAYS SO FAR. *TR
Steering, Suspension, Structure, Sep 7, 2014
WHEN THE TRUCK REACHES A SPEED OVER 35 MPH THE STEERING WHEEL, THE SEAT, AND THE ENTIRE TRUCK HAS A VIBRATION. I LIVE IN EAST TENNESSEE. I PURCHASED THE TRUCK IN GEORGIA. IT IS ABOUT A THREE HOUR DRIVE FROM WHERE I PURCHASED THE TRUCK TO MY HOME. ON THE DRIVE HOME I NOTICED THE VIBRATION RIGHT AWAY. I THOUGHT IT MAY BE A TIRE BALANCE ISSUE SO I CONTINUED THE TRIP HOME. THE NEXT DAY I TALKED WITH THE LOCAL DEALER AND WAS INFORMED I NEED 500 MILES ON THE TRUCK BEFORE THEY WILL WORK A VIBRATION ISSUE. WHEN I TOOK THE TRUCK FOR SERVICE A FEW DAYS LATER I WAS INFORMED THAT SEVERAL TRUCKS HAVE THIS SAME ISSUE AND GM DOES NOT KNOW WHAT TO DO ABOUT THE ISSUE. THE DEALER BALANCED THE TIRES AND TOLD ME THAT IS ALL THEY CAN DO ABOUT THE VIBRATION. THROUGH SEARCHING THE INTERNET AND TALKING WITH OTHER DEALERS I HAVE FOUND THAT MAY PARTS HAVE BEEN REPLACED WITH NO HELP. DRIVE SHAFTS,AXLE SHAFTS, WHEELS AND TIRES HAVE BEEN REPLACED AND REAR ENDS HAVE BEEN REBUILT. NOTHING SEEMS TO HELP. MOST DEALERS HAVE WORKED THIS ISSUE ON SEVERAL TRUCKS. IF THIS VIBRATION IS COMING FROM ANY PART OF THE DRIVE TRAIN OR SUSPENSION AND THE PART HAS A CATASTROPHIC FAILURE IT CAN CAUSE SERIOUS INJURY OR POSSIBLY DEATH. *TR
Steering, Aug 15, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS ADJUSTED TO THE UPPER MOST POSITION, THE POWER STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Steering, Power train, Service brakes, Aug 13, 2014, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 3 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE BRAKES AND POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN) AFTER THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
Steering, Electronic stability control (ESC), Aug 3, 2014
BAD SHAKE AT HIGHWAY SPEEDS, BALANCING TIRES DIDN'T HELP, FAULTY STEERING COMPONENTS COULD BE A SAFETY ISSUE.