2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints: steering
427 reports, newest first. Show all
Steering, Electrical system, Electronic stability control (ESC), Mar 30, 2020
WHILE DRIVING WITH CRUISE CONTROL ON WHEN I TURN MY SIGNAL ON TO CHANGE LANES MY CRUISE WILL TURN OFF AND MY DASH LIGHTS FLICKER. WHEN DRIVING AT SLOWER SPEEDS AND TRY TO TURN INTO PARKING SPACES STABIL TRACK WARNING POPS UP AND TRUCK WILL LOSE POWER SHUTTING THE ENGINE COMPLETELY OFF WITHTHE KEY TURNED . THE DOORS WILL LOCK AND UNLOCK DURING THIS TIME AND IT WILL SHOW NEARLY EVERY WARNING LIGHT ON THE DASH. IT HAS SHUT OFF AND NOT STARTED BACK UP. IT HAS LEFT ME STRANDED IN THE MIDDLE OF A PARKING AS WELL AS BUSY HIGHWAY WHEN MAKING A TURN. ALSO THE SERVICE TRAILER BREAK SYSTEM WILL RANDOMLY POP UP ON DASH SCREEN AND IMMEDIATELY CLEAR ITSELF AND KEEP GOING OFF REPEATEDLY BACK TO BACK ANNOYING YOU TO DEATH. THIS TRUCK IS SUPPOSE TO HAVE A HIGH SAFETY RATING FOR I HAVE 2 SMALL CHILDREN AND I DON'T NEED A 5 YEAR OLD TRUCK WITH LESS THAN 100,000 MILES SHUTTING OFF IN MIDDLE OF TURN ON A MAJOR HIGHWAY WITH MY KIDS WITH ME. THE SHUTTING OFF AND THE TRAILER BREAK SYSTEM HAS BEEN STEADILY GETTING WORSE. GM NEEDS TO GET THIS FIXED OR THEY WILL HAVE LEGAL ACTIONS FROM MULTIPLE PEOPLE.
Steering, Electrical system, Vehicle speed control, Mar 2, 2020
I WAS DRIVING ON THE INTERSTATE WITH CRUISE CONTROL SET, AND WHENEVER I WOULD SIGNAL LEFT TO MERGE INTO THE OTHER LANE, THE CRUISE WOULD DISENGAGE. I COULD RESET IT AS USUAL IMMEDIATELY AFTERWARDS, BUT IT HAD DONE THIS BEFORE, SO I TESTED MULTIPLE TIMES AND RECEIVED THE SAME RESPONSE ALMOST EVERY TIME. THE DASH LIGHTS WOULD FLICKER, AS WELL AS MYLINK WINDOW IN CENTER CONSOLE AREA. IT WOULD ALSO GO NUTS IF I ROLLED UP THE WINDOW AND HOLD A SECOND PAST THE TIME WINDOW WAS COMPLETELY UP. I HAD MULTIPLE LIGHTS WITHIN DASH LIGHT UP, THEN GO OFF (REALLY SCARY). HAPPENED TOO FAST TO TELL WHAT LIGHTS LIT UP. ADDITIONALLY, MY POWER STEERING WENT OUT AS I WAS SLOWLY TURNING INTO DRIVEWAY OF MY FRIEND'S HOUSE. HE EVEN COMMENTED IT LOOKED LIKE I WAS HAVING TROUBLE WITH THE TURN, SO IT WASN'T JUST MY IMAGINATION. THIS EPISODE HAS HAPPENED SEVERAL TIMES BEFORE, ALMOST AS IF THE ENGINE HAD DIED (BUT IT HAD NOT DONE SO). I HAVE READ WHERE THIS WAS A RECALL ON OTHER MODELS OF CHEVY TRUCKS, BUT FOUND NO RECALL INFORMATION ON MY VIN. ALL I KNOW IS THAT IF MY ELECTRONICS AND/OR MY STEERING GO OUT WHILE GOING DOWN THE ROAD AND I WRECK, GM WILL HAVE MAJOR LEGAL ISSUES ON THEIR HANDS. I HAVE BEEN A LIFELONG CHEVY OWNER AND ALWAYS KEEP MY VEHICLES IN TIP-TOP SHAPE. THEREFORE, THIS IS A MANUFACTURER'S ISSUE THAT NEEDS RESOLVED BEFORE LIVES ARE LOST.
Steering, Electrical system, Electronic stability control (ESC), Feb 27, 2020
I WAS DRIVING APPROXIMATELY 70MPH ON THE HIGHWAY AND MY CHEVY SILVERADO SPEEDOMETER LIGHTS BEGAN TO FLICKER AS WELL AS MY DASH RADIO THAT FLASHED OFF AND CAME RIGHT BACK ON. WHILE THESE OTHER TWO THINGS WERE GOING ON A MESSAGE ON THE DASH APPEARED AS "SERVICE STABILITRAK". ON A SEPARATE OCCASION, I WAS GOING APPROXIMATELY THE SAME SPEED AS MENTIONED BEFORE WITH CRUISE CONTROL ACTIVATED AND SUDDENLY THE CRUISE CONTROL DEACTIVATED AND THE "SERVICE STABILITRAK" MESSAGE APPEARED ALONG WITH THE "DEACTIVED POWER STEERING", AS WELL AS THE SPEEDOMETER LIGHTS WERE FLICKERING. ALSO IT HAPPENS MOST OFTEN WHEN I SIGNAL WHILE GOING OVER 70MPH, THIS IS USUALLY THE THING THAT COMMENCES ALL OF THE MESSAGES AND FLICKERING OF LIGHTS ALONG WITH WHAT I MENTIONED ABOVE.
Steering, Electrical system, Exterior lighting, Feb 10, 2020
WHILE MOVING AT LOW SPEED ATTEMPTING TO MAKE A TURN, VEHICLE WILL LOSE POWER STEERING AND HEADLIGHTS WILL DIM AND FLICKER. ALSO SITTING AT IDLE VEHICLE WILL HAVE NO POWER STEERING AND WHEN TURNING THE STEERING WHEEL, LIGHTS WILL DIM TO ALMOST GOING OUT COMPLETELY. ON SEVERAL OCCASIONS WHEN MAKING A TURN AND THIS HAPPENS VEHICLE WILL DISPLAY THAT STABIL TRAC HAS BEEN DISENGAGED. DOOR LOCKS ALSO UNLOCKED AND LOCKED WHILE THIS WAS HAPPENING. ALSO WHEN TRAVELING AND USING CRUISE CONTROL WHEN TURNING ON THE TURN SIGNALS CRUISE CONTROL WILL DISENGAGE AND STABIL TRAC NOTIFICATION WILL COME ON IN DISPLAY. DEALER REPLACED BATTERY APPROXIMATELY 6 MONTHS AGO STATING IT WAS BAD AND THESE ISSUES MIMICKED A BAD BATTERY. ALL PROBLEMS STILL PERSIST.
Steering, Electronic stability control (ESC), Feb 6, 2020, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 5MPH, THE STEERING LOST POWER AND CAUSED THE VEHICLE TO TURN RIGHT AND CRASHED INTO A PARKED VEHICLE. THE SERVICE STABILITRAK LIGHT AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING WAS RESTORED AUTOMATICALLY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN HAND THAT DID NOT REQUIRE MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY AS THE FRONT OF THE VEHICLE HAS A BRUSH GUARD. THE CORNER OF THE FRONT PASSENGER'S SIDE OF THE CONTACT'S VEHICLE WAS SLIGHTLY DAMAGED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING) AT AUTONATION BUICK GMC CORPUS CHRISTI (6602 S PADRE ISLAND DR, CORPUS CHRISTI, TX 78412) HOWEVER, THE STEERING AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED AT THIS TIME. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY AND THE DEALER FOR THE REPAIRS OF UNKNOWN RECALLS AND THE LOSS OF STEERING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,300.
Steering, Jan 27, 2020
WHEN I AM TURNING LEFT AT LOW SPEED IT BINDS SLOWING THE VEHICLE LIKE THE STABILATRACK KICKS IN AND WON'T GO ANY FASTER.
Steering, Electrical system, Other or unspecified, Jan 26, 2020
MY TRUCK SHUTS IT'S SELF OFF AS YOUR DRIVING AT ANY SPEED. I WAS DOING 50 ON THE HIGHWAY TODAY WHEN IT SHUT DOWN WITH NO WARNING. I PULLED OF THE ROAD PUT IT IN PARK TURNED THE KEY OFF. AND IT RESTARTED. THE TRUCK HAS ALSO HAD MANY OTHER ISUES WHEN I TOOK THE DEALER FOR THE BREAK RECALL THERE WERE 5 COADS ALL WERE ELECTRICAL ISSUES.THE STEERING ASSIST COMES ON WHEN DRIVING ALONG MINDING YOUR OWN BUSINESS.
Steering, Jan 17, 2020
WHILE TURNING IN REVERSE, THE POWER STEERING STOPPED WORKING. I WAS GOING ABOUT 3 MPH
Steering, Jan 6, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING SEIZED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Steering, Electronic stability control (ESC), Dec 17, 2019, crash
MY TRUCKS TRACTION CONTROL WILL COME ON WHEN GETTING ON OR OFF ONRAMPS, TURNS IN THE MOUNTAINS, AROUND TOWN, EVERYWHERE. IT IS VERY SCARY, THE TRUCK WILL SHOW THE TRACTION CONTROL LIGHT AND BEGIN TO LOSE POWER AND BECOME HARD TO STEER. I WENT OFF THE FREEWAY YESTERDAY WITH MY WHOLE FAMILY IN THE TRUCK,. I WAS ON THE FREEWAY TAKING A RAMP TO ANOTHER FREEWAY AND THE LIGHT CAME ON, THE TRUCK LOST POWER, THE STEERING BECAME HARD TO TURN AND I COULD NOT MAKE THE FREEWAY EXCHANGE AND WENT OFF THE HIGHWAY. I HAVE TAKEN IT TO CHEVROLET 2 TIMES AND THEY SAID THAT THEY WERE EITHER UNABLE TO RECREATE THE SITUATION, OR THAT THEY DON'T KNOW WHAT THE PROBLEM IS. MY NEXT DOOR NEIGHBOR HAS THE VERY SAME TRUCK, YEAR, MAKE AND MODEL WITH THE SAME ISSUE. THIS TRUCK IS A DEATHTRAP. THIS HAS BEEN GOING ON FOR 2 YEARS WITH NO RESOLUTION. I WILL NEVER BUY ANOTHER VEHICLE FROM CHEVY, BECAUSE THEY DO NOT CARE IF WE GOT KILLED OR NOT, OR THEY WOULD HAVE KEPT WORKING TO FIGURE OUT THE PROBLEM.
Steering, Dec 16, 2019
LOUD CLUNKING NOISE WHEN TURNING HAS BEEN GETTING WORSE WAS TOLD THE STEERING RACK IS BAD. SOMETHING CUT LOOSE INSIDE
Steering, Electrical system, Electronic stability control (ESC), Dec 11, 2019
WHILE OPERATING VEHICLE AT LOW SPEED AND TURNING, THE STEERING WHEEL TURNS BACK THE OTHER DIRECTION REPEATEDLY. WHEN USING TURN SIGNALS THE DASH AND HEADLIGHTS FLICKER AS WELL AS WHEN I PRESS THE BREAK PEDAL SOMETIMES CAUSING THE VEHICLE TO TURN OFF!
Steering, Dec 6, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE AND THE "SERVICE POWER STEERING DRIVE WITH CARE" WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE VIOLENTLY JERKED WHEN THE STEERING WHEEL BECAME OPERABLE AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,335.
Steering, Electrical system, Electronic stability control (ESC), Dec 5, 2019
TRAVELING AT ALL SPEEDS THE STABILITYTRAK WILL TURN OFF WHEN HITTING THE BRAKES. SIMULTANEOUSLY, THE TRUCK WILL LOSE QUICKLY LOSE POWER AND THEN IT COMES BACK ON. I HAVE TAKEN THE TRUCK TO GET FIXED MULTIPLE TIMES AT A CHEVY DEALERSHIP AND EACH TIME THEY COME UP WITH SOMETHING NEW THAT COULD BE THE PROBLEM. I HAVE CALLED AND MAKE 2 COMPLAINT TO GM/CHEVY ([XXX]AND [XXX]) BOTH TIMES THE MANUFACTURER HAVE DONE NOTHING FOR ME. I DID THE RECALL BACK IN 2017 FOR THIS PROBLEM AND THAT DID NOT WORK. I HAVE HAD GROUNDING WIRE WORK DONE, A NEW BATTERY PUT IN, A NEW ENGINE FUSE BLOCK WITH WIRING HARNESS, AND RECENTLY A NEW STEERING COLUMN. NOTHING HAS WORKED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Nov 18, 2019
THE POWER STEERING LOCKS UP FOR JUST A SECOND AND THE TRIGGERS THE STABILITRACK WARNING. THE LIGHTS FLICKER WHEN I TURN THE TURN SIGNAL ON, IT WILL SHUT OFF AND TURN BACK ON WHEN TURNING AT LOW SPEEDS. ALL ISSUES THAT HAVE BEEN RECALLED ON 2014 SILVERADOS. JUST NOT MY 2014 SILVERADO
Steering, Electrical system, Electronic stability control (ESC), Nov 12, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE OPERATING THE VEHICLE, THE STABILITRAK MESSAGE DISPLAYED AND THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND THE HEADLIGHTS FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO ROBERTS CHEVROLET(3301 S. MILL ST, PRYOR, OK) WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 92,000. *DT*JB
Steering, Nov 6, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE STEERING SEIZED INTERMITTENTLY WITHOUT WARNING. PORTER CHEVROLET (414 E CLEVELAND AVE, NEWARK, DE 19711, (302) 722-4822) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Steering, Service brakes, Engine, Nov 1, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL SEIZED AND FAILED TO MOVE. IN ADDITION, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE VEHICLE LOST POWER. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SULLIVAN-PARKHILL AUTOMOTIVE (40 W ANTHONY DR, CHAMPAIGN, IL 61822, (217) 903-2817) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE, SENSOR, AND NEW STEERING COLUMN WERE NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE FAILURE MILEAGE WAS 74,000.
Steering, Electrical system, Oct 28, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT A LOW SPEED AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE LOST COMPLETE POWER, INCLUDING POWER STEERING ABILITY. THE VEHICLE RESTARTED ON ITS OWN AFTER A FEW SECONDS. WHEN THE VEHICLE WAS DRIVEN AND PARKED, THE SERVICE STABILITRAK ILLUMINATED AND THE VEHICLE SHUT OFF AGAIN. AFTER A FEW ATTEMPTS, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE CONTACT'S HOME. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 48,978.
Steering, Electrical system, Service brakes, Oct 21, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE POWER ASSIST WARNING INDICATOR ILLUMINATED, THE POWER ASSIST FAILED, THE DOORS WOULD UNLOCK AND LOCK INTERMITTENTLY, THE AIR BAG WARNING INDICATOR ILLUMINATED, AND THE AIR CONDITIONING WOULD TURN ON AND OFF INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURES BECAME MORE PERSISTENT AFTER HAVING THE VEHICLE REPAIRED PER AN UNKNOWN RECALL INVOLVING THE BRAKES. TOM BELL CHEVROLET (LOCATED AT 800 ALABAMA ST, REDLANDS, CA 92374, 909-748-1833) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Steering, Oct 15, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, TURNING, OR REVERSING THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. SHORTLY AFTER, THE VEHICLE SHUT OFF. WHEN THE FAILURE OCCURRED, THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Sep 13, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PARK THE VEHICLE SAFELY AND TURN OFF THE IGNITION. THE CONTACT WAITED THREE MINUTES BEFORE HE RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Steering, Sep 12, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHEN MAKING TURNS, THE STEERING WHEEL JERKED AWAY FROM THE DRIVER. THE VEHICLE STOPPED IN THE MIDDLE OF THE TURN AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE "POWER STEERING WAS REDUCED, DRIVE WITH CAUTION" MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK 73072, (405) 321-7021) WHERE IT WAS KEPT FOR TWO WEEKS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER ASKED IF THE VEHICLE WAS TAKEN TO A DEALER, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
Steering, Power train, Sep 11, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE SERVICE STABILITY, TRACTION, AND STEERING ASSIST DISABLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTSIDE CHEVROLET (23001 KATY FWY, KATY, TX 77450, (281) 394-1894) WHERE THE FOLLOWING FAILURE CODES APPEARED: TRAILER BRAKE DRIVER CONTROL MODULE SYSTEM VOLTAGE, LICENSE PLATE LAMP CIRCUIT SHORT TO BATTERY, CONTROL MODULE POWER CIRCUIT VOLTAGE BELOW THRESHOLD, PASSENGER SIDE FRONT BRAKE PRESSURE SENSORY CIRCUIT, INVALID DATA RECEIVED FROM INFLATABLE RESTRAINT SENSING, ELECTRONIC CONTROL UNIT HARDWARE, GENERAL CHECKS ON FAILURE, AND CONTROL MODULE POWER CIRCUIT VOLTAGE BELOW THRESHOLD. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Steering, Service brakes, Engine, Aug 26, 2019
DURING A TURN TO A SIDE STREET THE VEHICLE SHUT OFF. ALL STEERING AND BRAKES WERE INOPERABLE. THERE WAS AN ENGINE MALFUNCTION LIGHT AND A MESSAGE ABOUT THERE BEING 2 IDENTICAL KEYS FOR THE TRUCK THEN ANTI THEFT FLASHED. WHILE STOPPED IN THE INTERSECTION BLOCKING TRAFFIC, A MESSAGE DIRECTED TO ROLL DOWN THE DRIVERS WINDOW THEN BACK UP. WHEN THAT WAS DONE, ELECTRICAL CAME BACK ON AND STEERING WAS RESTORED. THE VEHICLE WAS STARTED AND IS NOW UNSAFE FOR USE. THE CONTROL FOR BEING ON OR OFF IS UNRELIABLE AND THEREFORE UNSAFE TO USE AS A TRANSPORT. 42000 MILES ON THE 2014 HIGH COUNTRY SILVERADO. NO STEERING. NO BRAKES...THAT MAKES IT UNSAFE. WOULD YOU PUT YOUR FAMILY IN THIS VEHICLE AND ASK THEM TO DRIVE SAFELY? HOW DO YOU JUSTIFY GIVING TOTAL CONTROL TO VOLATILE SOFTWARE? HOW ABOUT AT 75 MPH AND IT FAILS? JUST KNOW IT CAN HAPPEN WOULD HAVE ENSURED I CONSIDERED ANOTHER PURCHASE. I BELIEVE THAT INFORMATION ALONE WILL JUSTIFY SOMEONE ELSE'S MARKETING DATA.