2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Steering, Electrical system, Service brakes, Jul 12, 2020
IT STARTED WITH THE TRUCK LOSING POWER WHEN MAKING SLOW SPEED TURNS INTO DRIVEWAY/PARKING SPOT WHICH INCLUDES LOSS OF POWER STEERING WHICH HAS CAUSED ME TO ALMOST CRASH SEVERAL TIMES. THE POWER USED TO COME BACK UP BUT NOW IT IS RESULTING IN THE TRUCK JUST TURNING ITSELF OFF MID TURN AND NOT JUST ON SLOW TURNS. IT HAPPENED WHEN I WAS MAKING A TURN ONTO A STREET AND I WAS FORCED TO MUSCLE THE TRUCK OFF THE SIDE OF THE ROAD- NO POWER AT ALL SO NO POWER STEERING-GOING ABOUT 10-15 MPH. WHEN DRIVING WITH CRUISE CONTROL ON IF YOU USE THE TURN SIGNAL IT KICKS OFF THE CRUISE CONTROL. THE AC WILL JUST STOP AND THE TRUCK WILL JUST SHUT OFF. THE WHOLE TIME ALL/ANY OF THIS IS HAPPENING MY DASH IS TELLING ME STABILITY CONTROL IS OFF, STEERING ASSIST OF OFF DRIVE WITH CARE....IF THE DASH HAS ANY POWER THAT IS. THE TRAILER BRAKE SYSTEM FLASHES LIKE I AM USING THE BRAKES WHEN I AM SITTING IN THE TRUCK DOOR OPEN, KEY OUT. I HAVE UNPLUGGED THAT THINKING IT WAS THE PROBLEM BUT IT DIDN'T CHANGE ANYTHING. AT TIMES IT IS COMPLETELY RANDOM THAT ALL POWER ALMOST BOTTOMS OUT AND COMES BACK MOMENTS LATER. THERE IS DEFINITELY SOMETHING WRONG AND AS SEE I AM NOT THE ONLY ONE HAVING THESE SAME ISSUES...SHOULD INVESTIGATE AND OFFER RECALL AND GET THESE TRUCKS FIXED BEFORE SOMEONE DOES CRASH. MY TRUCK ONLY HAS 53,300 MILES ON IT AND IT HAS A NEW BATTERY AND WE HAVE CHECKED THE ALTERNATOR. THE DATE BELOW WOULD BE WHEN I ALMOST CRASHED TURNING THE CORNER AND TRUCK DIED.
Service brakes, Jul 9, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A LOUD POPPING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS FIRM REQUIRING EXTRA EFFORT IN STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED THE REPAIR TO MANUFACTURER COMMUNICATIONS NUMBER: SB-PIT5361B SPECIAL COVERAGE WARRANTY REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS NO REIMBURSEMENT FOR THE REPAIR SINCE THE VEHICLE WAS NOT REPAIRED BY AN AUTHORIZED DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 62,652.*DT*JB CONSUMER STATED HE WAS DENIED BRAKE COVERAGE BY THE DEALER, ZIMBRICK CHEV SAN PRAIRIE, WI 53590 608-837-2500. *JB
Visibility, Equipment, Other or unspecified, Jul 6, 2020
A/C NO LONGER WORKS. UNDERSTAND THIS TO BE A COMMON PROBLEM WITH THIS VEHICLE. MY TRUCK HAS 60,000 MILES.
Electronic stability control (ESC), Jul 4, 2020
WHEN THE TRUCK IS RUNNING IT LOSES POWER AND THE AC TURNS OFF AND THE RADIO TURNS OFF AND A MESSAGE COMES ON THE MESSAGE BOX STABILITY RACK AND THEN THE AC TURN BACK ON AND THE RADIO. THEN WHEN DRIVE AND TRY TO MAKE A TURN TRUCK TURNS OFF HAVE TO PUT THE TRUCK IN PARK AND TURN IT BACK ON. *TR
Steering, Jul 3, 2020
WHILE DRIVING AND ATTEMPTING TO MAKE A TURN THE VEHICLE STEERING WHEEL UNEXPECTEDLY LOSS POWER THEN REGAIN THE STEERING POWER AFTER ACCELERATING AND FIGHTING THE STEERING WHEEL WHICH ALMOST CAUSE ME TO CRASH.
Electrical system, Jul 2, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE HAVING A ROUTINE OIL CHANGE THE CONTACT INFORMED THE MECHANIC THAT THERE WAS AN AC FAILURE DUE TO IT LETTING OUT HOT AIR INSTEAD OF COOL AIR. THE CONTACT WAS INFORMED THAT THE VEHICLE'S CONDENSER DETACHED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (MERCEDES-BENZ OF CALDWELL ADDRESS: 1220 BLOOMFIELD AVE, WEST CALDWELL, NJ 07006; PHONE: (973) 227-3600) FROM THE WELL JOINT CAUSING A LEAK WITH THE VEHICLE. THE VEHICLE'S CONDENSER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE ISSUE. THE CONTACT WAS THEN REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 57,657.
Air bags, Seat belts, Service brakes, Jul 1, 2020, crash
STEERING WHEEL AIRBAG DID NOT DEPLOY UPON IMPACT. SEAT BELTS DID NOT TIGHTEN UP UPON IMPACT. *TR
Steering, Electrical system, Electronic stability control (ESC), Jun 30, 2020
IT STARTED OUT AS THE TRUCK LOSING ALL POWER WHEN ENTERING THE TRUCK . NO POWER TO THE DASH OR IGNITION. THEN POWER WOULD RETURN OUT OF NOWHERE. LATELY THE TRUCK WILL LOSE ALL POWER WHILE THE TRUCK IS RUNNING SITTING STILL AND MOVING DOWN THE HIGHWAY. ENGINE WILL STAY RUNNING BUT NO DASH NO A/C AND WHEN THE DASH RETURNS STABITRAC NOTIFICATION IS ON THE SCREEN . TODAY THE TRUCK DID THIS 11 TIMES IN 1 HOUR AND EVEN LOST STEERING CONTROL WHILE DRIVING DOWN A LARGE HIGHWAY. WHILE ON THE SIDE OF THE HIGHWAY WITH THE HAZARDS ON THE DASH, CONTROLS AND A/C INTERMITTENTLY FLICKED FOR A FULL 2 MINUTES
Electrical system, Electronic stability control (ESC), Engine, Jun 29, 2020
STABILILOCK LIGHT COMES ON. TRAILER BRAKING SYSTEM COMES ON. LOSS OF DASHBOARD LIGHTS. LIGHTS GO DIM. TRUCK SHUTS OFF WHILE MOVING. WON'T START SOMETIMES AND YES IT HAS A NEW BATTERY. IT HAS SHUT OFF ON ME ABOUT 5 TIMES SO FAR WHILE DRIVING ON HIGHWAY. STARTED ABOUT 3 MONTHS AGO. *TR
Electrical system, Electronic stability control (ESC), Service brakes, Jun 29, 2020
WHEN ON HIGHWAY, WHEN TURN SIGNAL IS ENGAGED THE CRUISE CONTROL TURNS OFF. ALSO AT LOW SPEED, AC WILL TURN OFF, BRAKE STABILITY WARNING APPEARS AND POWER STEERING GOES OFF. *TR
Service brakes, Jun 28, 2020
LOW SPEED BRAKE FAILURE,5MPH OR LESS.BRAKE PEDAL BECOMES VERY HARD TO PUSH AND STOPPING THE VEHICLE IS DIFFICULT.
Steering, Electronic stability control (ESC), Jun 28, 2020
HAS OCCURRED MULTIPLE TIMES WITH THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET, HIGHWAY, TURNING, AT A VARIETY OF SPEEDS. THE VEHICLE TEMPORARILY LOSES POWER AND POWER STEERING. THE STABILITRACK AND STEERING ASSIST INDICATORS APPEARS ON DASHBOARD. SOMETIMES THE POWER RETURNS, OTHER TIMES I WILL HAVE TO PUT THE VEHICLE IN PARK, REPOSITION KEY, AND RESTART THE ENGINE. I HAD VEHICLE SERVICED BY DEALERSHIP EARLIER THIS YEAR, AND MY VIN DID NOT MATCH ANY RECALLS. THEY COULDN'T IDENTIFY THE ISSUE AND SUGGESTED I REPLACE THE BATTERY. I REPLACED THE GOOD BATTERY WITH A NEW BATTERY, AND STILL EXPERIENCE THIS ISSUE. THIS OCCURS MULTIPLE TIMES A WEEK, SOMETIMES MULTIPLE TIMES A DAY, AND HAS BEEN ONGOING FOR AT LEAST A YEAR..
Steering, Jun 24, 2020
COMING OFF THE INTERSTATE GOING ABOUT 75 MPH , AS I WAS PULLING IN TO A GAS STATION SLOWLY MY STEERING WHEEL GOT REALLY STIFF AS IF I HAD NO POWER STEERING. WARNING LIGHTS CAME ON ,RADIO SHUT OFF ,A/C SHUT OFF ,AND STABILITY TRAC WAS DISABLED ALL FOR ABOUT 5 SECONDS AND EVERYTHING CAME BACK ON AS IF NOTHING HAD HAPPENED. SHORTLY AFTER I WAS PULLING OFF FROM THE GAS STATION VERY SLOWLY AND THE TRUCK JUST SHUT OFF WITH NO WARNING.IT ALWAYS SEEMS TO START UP JUST FINE RIGHT AFTER AS IF NOTHING HAPPENED. ALSO NOT SURE IF THIS IS A RELATED PROBLEM BUT WHEN I'M AT A RED LIGHT BEHIND OTHER VEHICLES I NOTICED MY HEADLIGHTS DIM WHEN I PRESS THE BRAKES OR TURN THE WHEEL,I CAN SEE THE VOLTAGE METER RAISE AND DROP WHEN THIS HAPPENS.YES I'VE HAD THE ALTERNATOR AND BATTERY CHECKED AND THAT DIDN'T SEEM TO BE THE PROBLEM EITHER. *TR
Power train, Jun 23, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED AND DROVE ROUGH WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION WAS RECENTLY REPLACED. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED WITH THE RPM REVVING UP. THE CONTACT CALLED GRAY-DANIELS CHEVROLET LOCATED AT 6060 I-55, JACKSON, MS 39211, (601) 500-7530, AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Steering, Jun 23, 2020
WHEN TURNING AT LOW SPEED THE POWER STEERING QUIT WORKING. *TR
Power train, Other or unspecified, Jun 22, 2020
TRANSMISSION NEEDS TO BE REPLACED AND I DON'T HAVE 100K MILES. THIS VEHICLE HAS NOT EVEN TOWED ANYTHING AND IS NOT USED FOR COMMERCIAL USE. *TR
Electrical system, Jun 21, 2020
THE DRIVER SIDE REAR CAB DOOR LOCK WILL NOT LOCK USING THE KEY FOB. IT REMAINS UNLOCKED, WHEN ALL OTHER DOORS ARE LOCKED. THE LOCK ON THE DOOR HAS TO BE MANUALLY BE DEPRESSED IN ORDER TO KEEP DOOR. THE SAME DOOR DOES NOT UNLOCK USING THE KEY FOB.
Steering, Jun 19, 2020, crash
WHEN ATTEMPTING TO EXIT MY DRIVEWAY, THE STEERING WHEEL LOCKED AND MY TRUCK SCRAPED INTO A POST DAMAGING THE DRIVER DOOR AND THE FRONT PANEL. THIS ONLY LASTED FOR A COUPLE OF SECONDS, BUT IT WAS BAD ENOUGH. UPON CHECKING THE CARFAX, I FOUND THAT THERE WAS A RECALL ON THIS PARTICULAR AND SERIOUS ISSUE. THE DEALERSHIP FAILED TO CHECK IF ANY RECALLS WAS REPORTED ON THIS VEHICLE. NOW MY TRUCK IS DAMAGED AND THE DEALERSHIP REFUSES TO FIX MY VEHICLE. I HOLD THEM RESPONSIBLE AND HAVE REPORTED THEM TO THE BBB. WE WILL SEE WHAT COMES OUT OF THIS IF ANYTHING.
Steering, Electrical system, Engine, Jun 17, 2020
WHILE DRIVING THE TRUCK AT APPROXIMATELY 40 MPH, THE TRUCK TURNED OFF AND ALL ELECTRICAL SYSTEMS WERE DISABLED. HAZARD LIGHTS WERE OFF AND ALL OTHER EQUIPMENT INCLUDING DOOR LOCK AND UNLOCK WERE DISABLED. ELECTRIC STEERING TURNED OFF. THIS WAS A DEADLY MALFUNCTION AND HAS HAPPENED TWICE NOW. *TR
Electronic stability control (ESC), Jun 17, 2020
WHILE DRIVING ON THE HIGHWAY GOING ABOUT 70 TO 75MPH MY 2014 SILVERADO JUST CUTS OFF AND SHUTS DOWN GRAVELLY REDUCING MY VELOCITY. THIS OCCURRED AS I WAS MERGING ONTO A LANE AND WHEN I ACCELERATED TO MERGE MY TRUCK TURNS OFF. ALL THE DISPLAYS IN THE VEHICLE TURN OFF INCLUDING MY RADIO AND A/C. I LOST POWER STEERING FUNCTIONS AND I COULD NOT EVEN TURN ON MY EMERGENCY LIGHTS. MY 2014 SILVERADO ALSO STALLS WHILE COASTING TO A STOP, THE POWER STEERING GOES FIRST AND THE STEERING WHEEL GETS HARD TO TURN AND THE VEHICLE SHUTS OF IN ORDER TO TURN IT ON I HAVE TO PUT IT IN PARK AND TURN THE IGNITION AGAIN. THE CAUSE IS UNKNOWN. *TR
Structure, Jun 17, 2020
PAINT ON REAR DRIVER SIDE DOOR STARTED TO PEEL AWAY WITH NOT DAMAGE TO THE BODY OR PRIMER. GM CUSTOMER SERVICE STATED THAT THIS WAS NOT COVERED , AND THAT I WOULD HAVE TO HAVE A LOCAL DEALERSHIP REPAIR THIS AT MY OWN COST. *TR
Electrical system, Electronic stability control (ESC), Engine, Jun 14, 2020
OUR TRUCK WILL SHUT OFF WHILE DRIVING DOWN THE ROAD. THE RADIO AND AIR WILL TURNOFF FIRST THEN THE TRUCK WILL SHUT RIGHT OFF. IT IS SCARY WHEN YOU ARE TOWING AND GOING RIGHT ALONG ON THE HIGHWAY WHEN IT TURNS OFF. SOMEONE IT'S GOING TO GET KILLED BEFORE ANYTHING IT'S DONE. WE HAD THE RECALL DONE BUT IT DID NOT RESOLVE THE PROBLEM. THE COMPANY DOES NOT CARE BECAUSE I HAVE COMPLAIN ABOUT THIS PROBLEM BEFORE AND NOTHING WAS DONE. DRIVERS BEWARE AND STAY SAFE!
Other or unspecified, Jun 14, 2020
HELLO I OWN A 2014 SILVERADO AND THE A/C GAVE OUT AT 67K MILES ON IT. I KNOW THIS ISSUE IS DEALT WITH ANYONE IN THE UNITED STATES WITH ANY GM TRUCK FROM 2014-2015, GM THEMSELVES HAS SAID TO PEOPLE WHEN THEY FIX THEIR TRUCKS THAT IT WAS A DESIGN FLAW.YET THERE IS NOT TSB OR RECALL FOR THE MILLIONS OF PEOPLE THAT PAID 50K+ FOR A TRUCK. I JUST WANT A REPAIR OF THE A/C BECAUSE PEOPLE NEED THE A/C TO WORK ON HOT SUMMER DAYS, PEOPLE CAN HAVE HEALTH COMPLICATIONS BECAUSE OF IT THANK YOU.
Electronic stability control (ESC), Jun 12, 2020
WHILE DRIVING ON THE HIGHWAY MERGING LANES AT ABOUT 70 MPH MY VEHICLE BLACKED OUT. THE ENGINE CUT OFF, THE LIGHTS WENT OUT AND ALL MY FUNCTIONS WERE LOST. I WASN'T ABLE TO STEER AND I WASN'T EVEN ABLE TO PUT MY EMERGENCY LIGHTS ON. EVERYTHING TURNS OFF IT IS ALMOST LIKE THE WHOLE CAR JUST HITS A RESET BUTTON.. AFTER IT STALLS THE AIRBAG LIGHT COME ON AND STAYS ON FOR ABOUT A MINUTE OR SO AND THE DISPLAY ON THE DASH GOES TO THE MEDIA SECTION.THIS ISN'T THE FIRST THAT IT OCCURS, IT HAPPENS AT RANDOM TAKING EVEN MONTHS TO HAPPEN AGAIN. THIS IS VERY DANGEROUS AND COULD CAUSE SEVERAL INJURIES. I PURCHASED THIS VEHICLE WITH THE ILLUSION THAT IT WOULD KEEP MY NEW FAMILY SAFE HOWEVER IT HAS CAUSED ME NOTHING BUT FRUSTRATION TIME AND MOST IMPORTANTLY WORRY FOR MY LIFE AND MY FAMILY'S. I HAVE VIDEO DOCUMENTATION. *TR
Power train, Jun 10, 2020
TRAVELING AT APPROXIMATELY 60 MPH, ON A BUSY CITY STREET, I HEARD AND FELT A LOUD BUMP THAT SOUNDED ALMOST LIKE I WAS HIT FROM BEHIND AND THE CHECK ENGINE LIGHT ILLUMINATED. AFTER THE INITIAL BUMP, I TRIED TO ACCELERATE BUT THE TRUCK JUST MADE A WINDING NOISE LIKE IT COULD NOT SHIFT GEARS. THE TRUCK FINALLY SHIFTED BUT, WOULD NOT CHANGE OUT OF FIRST GEAR. LUCKILY I WAS NOT HIT FROM BEHIND. I JUST HAPPENED TO TAKE A LESS TRAVELED WAY HOME THAT DAY. IF I HAD TAKEN MY NORMAL ROUTE, WHICH IS THE HIGHWAY, I GUARANTEE THIS COULD HAVE CAUSE AN ACCIDENT AND POSSIBILITY MINE OR SOMEONE ELSE'S LIFE. THE TRUCK HAS HAD HARD SHIFTS SINCE I PURCHASED IT CERTIFIED PREOWNED, WHICH I SEE IS A VERY COMMON COMPLAINT. AFTER HAVING THE TRUCK CHECKED BY A MECHANIC, METAL SHAVINGS WERE FOUND IN THE TRANSMISSION FLUID, WHICH WILL RESULT IN THE TRANSMISSION HAVING TO BE REPLACED. ALL MAINTENANCE FORTHE TRANSMISSION WAS UP TO DATE PRIOR TO THUS HAPPENING. *TR