2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Service brakes, Nov 28, 2018
MY VEHICLE WAS IN MOTION I STARTED HEARING A LOUD NOISE AS I WAS COMING TO YIELD BECAUSE OF SLOW TRAFFIC IT WAS HARD FOR ME TO BRAKE I WAS HAVING DIFFICULT TIME BRAKING I WOULD HAVE TO PRESS BRAKE ALL THE WAY DOWN FOR IT TO COME TO A VERY SLOW AND LONG DISTANT STOP I HAD TO GET OFF THE HIGHWAY AND HAD TO GET MY TRUCK TOWED IT WAS VERY DANGEROUS I TOOK IT TO THE DEALERSHIP THEY TOLD ME MY WARRANTY DIDN'T COVER IT SO I HAD TO PAY IT ENDED BEING A BRAKE HOSE THAT BUSTED I PAYED ABOUT $850 AND I HAVE THE RECEIPT FOR IT FROM THE DEALERSHIP I FELT VERY SCARED THIS SITUATION IS VERY DANGEROUS HAD TO GET A RENTAL THAT I PAYED FOR WHILE I WAITED FOR MY TRUCK TO GET REPAIRED .
Service brakes, Nov 27, 2018
ON TWO SEPARATE OCCASIONS WHILE TRAVELING AT LOW SPEED, MY BRAKE PEDAL BECAME HARD AND WOULD NOT FUNCTION NORMALLY. AFTER USING A GREAT DEAL OF FORCE ON THE BRAKE PEDAL I WAS ABLE TO STOP THE VEHICLE BUT EXCEEDED THE DISTANCE AT WHICH I WAS TRYING TO STOP WITHIN. THANKFULLY A COLLISION DID NOT OCCUR AND THERE WAS NO HARM TO ANYONE.
Steering, Service brakes, Nov 26, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, A SUDDEN CHIME SOUNDED. NEXT, THE POWER STEERING AND POWER BRAKES SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN.
Steering, Electrical system, Nov 26, 2018
MY TRUCK HAS LOST POWER 3 TIMES WHILE DRIVING. FORTUNATELY NO ACCIDENTS HAVE HAPPENED AS A RESULT, BUT I NO LONGER FEEL SAFE IN THE VEHICLE. FIRST OCCURRENCE, I WAS IN MOTION BACKING INTO MY DRIVEWAY. SECOND OCCURRENCE, I WAS LEAVING MY NEIGHBORHOOD AND TURNING RIGHT WHEN I LOST ALL POWER AND DRIFTED INTO TRAFFIC. THIRD OCCURRENCE, I WAS TURNING RIGHT INTO MY NEIGHBORHOOD AND ENDED UP ON MY NEIGHBORS FRONT LAWN. I TOOK IT TO A LOCAL CHEVROLET DEALERSHIP FOR REPAIRS, AND THE PROBLEM PERSISTS. THEY MADE 3 ATTEMPTS AT FIXING, I PAID EACH TIME, AND NOTHING HAS BEEN REPAIRED.
Service brakes, Nov 26, 2018
BRAKE PEDAL PRESSURE SIGNIFICANTLY INCREASES AFTER A SERIES OF BRAKE APPLICATIONS AT LOW SPEED. BRAKE PEDAL BECOMES VERY FIRM AND PULSATES, STOPPING BECOMES VERY DIFFICULT. PEDAL FEEL RETURNS TO NORMAL AFTER DRIVING A SHORT DISTANCE BUT THE ISSUE RETURNS AFTER A SERIES OF BRAKE PEDAL APPLICATIONS IN A SHORT TIME SPAN. FIRST NOTICED IN A PARKING LOT AS PULLING INTO A SPACE, BUT PROBLEM REPEATED ON CITY STREETS AS PULLING UP TO STOP LIGHTS OR IN CITY STOP AND GO TRAFFIC.
Steering, Electrical system, Electronic stability control (ESC), Nov 25, 2018
TAKATA RECALL - 2014 CHEVY SILVERADO LTZ ABOUT 6 MONTHS AGO NOW, I HAVE BEEN HAVING THIS PROBLEM AND NOW I HAVE HAD ENOUGH! WHEN TURNING ON A LOW SPEED THE STEERING WHEEL LOCKS AND SEEMS TO BOUNCE BACK. I DON'T KNOW WHAT CAUSES THIS. IT USE TO HAPPEN MAYBE 1-2 TIMES EVERY MONTH WHILE PARKING IN MY DRIVE WAY. USE TO BE ALWAYS IN MY DRIVEWAY ONLY. AND NOW THAT THANKSGIVING PASSED AND I WAS DOING SOME SHOPPING WITH MY KIDS; FROM 11/22/18-NOW 11/25/18, IT HAS LOCKED ON ME ABOUT 15 TIMES! ONCE TURNING LEFT ON A GREEN LIGHT ON A BUSY CITY STREET, IT LOCKED AND WOULDN'T TURN WAS GOING STRAIGHT WITH MY KIDS INSIDE AND MY WIFE DRIVING! ANOTHER TIME PARKING AT STORE PARKING LOTS WITH CARS IN FRONT AND BEHIND ME! AND JUST NOW 7:26 P.M. IT LOCKED 5 TIMES WHILE PARKING! I TOOK IT TO GET IT CHECKED OUT BACK IN AUGUST I BELIEVE AND ALL THEY TOLD ME WAS NOTHING IS WRONG. I CAN NOT KEEP DRIVING THIS OR HAVING MY WIFE DRIVE MY KIDS AND RISK LOOSING THEM! YOU NEED TO FIX THIS NOW! PLEASE! I BELIEVE THERE IS A RECALL GOING ARROUND; I BELIEVE THE RECALL NUMBER IS 17V414000 A LOT OF WHAT IT SAYS SOUNDS EXACTLY WHAT HAPPENS TO MY TRUCK.
Service brakes, Nov 25, 2018
DURING LOW SPEED BRAKING POWER ASSIST IS LOST AND BRAKING IS DIFFICULT. VEHICLE TAKES LONGER TO STOP.
Service brakes, Nov 24, 2018
DROVE 35 MILES. STOPPED OK. BACKED UP ABOUT 5 MPH. BRAKE PEDAL WOULD ONLY PUSH DOWN ABOUT ONE QUARTER INCH WITH NO BRAKING ACTION. PRESSED AS HARD AS POSSIBLE AND GOT SLIGHT BRAKING. WE HAD IT REPAIRED AT A SHOP AND THEY SAID IT WAS A VACUUM PUMP AND A SENSOR THAT HAD GONE BAD.
Service brakes, Nov 24, 2018
ANY TIME, WHILE I AM DRIVING, THE BRAKES TURN ROCK HARD WHEN TRYING TO BRAKE. WHEN IT FIRST STARTED A LITTLE OVER A WEEK AGO, THE BRAKES WOULD ONLY TURN HARD WHEN I WAS GOING 20MPH OR SLOWER. NOW IT'S EVERYTIME I TRY TO BRAKE WHILE DRIVING. EVERY ONCE IN AWHILE IT WILL HAPPEN WHEN I AM STATIONARY. WHEN IT FIRST HAPPENED A LITTLE OVER A WEEK AGO I ALMOST HIT ANOTHER VEHICLE IN FRONT OF ME WHILE I WAS COMING TO A STOP LIGHT. IT TOOK EVERYTHING I HAD IN ME TO STOP MY VEHICLE DUE TO THE BRAKES. MY HUSBAND, WHO IS A MECHANIC, LOOKED AT MY BRAKE PADS AND THEY ARE FINE. I KEEP HAVING THE SERVICE BRAKE ASSIST BADGE POP UP ON MY DASH WHEN I HAVE TROUBLE BRAKING. THERE NEEDS TO BE A RECALL ON THIS TO FIX THE VACUUM PUMP, BRAKE BOOSTER, OR WHATEVER MAYBE CAUSING THE ISSUE. THIS HAPPENS NOW EVERYTIME I'M DRIVING ON THE HIGHWAY, COUNTRY ROAD, MY DRIVEWAY, OR TURNING. I HAVE COMPLETELY STOPPED DRIVING MY TRUCK UNTIL THE ISSUE IS FIXED, DUE TO IT BEING A SAFETY HAZARD FOR MY FAMILY AND OTHERS. I HAVE HORSES SO I USE MY TRUCK ON A DAILY OCCURRENCE TO TAKE CARE OF THEIR NEEDS. THE PROBLEM NEEDS TO BE FIXED AND A RECALL NEEDS TO HAPPEN.
Service brakes, Nov 24, 2018
WHEN PRESSING THE BRAKE PEDAL IT BECOME VERY STIFF. IN THE DIC, 'SERVICE BRAKE ASSIST ' APEARS. HARD TO STOP WHEN MOVING AT TIMES, ESPECIALLY WHEN GOING SLOW. I DO NOT FEEL SAFE TRAVELING WITH MY FAMILY IN THIS VEHICLE.
Steering, Power train, Nov 16, 2018
I STARTED MY TRUCK AND WHILE IN A PARKED POSITION THE DASHBOARD DISPLAYS A MESSAGE REGARDING POWER-STEERING HAS BEEN REDUCED, PLEASE DRIVE WITH CAUTION. I GOOGLED IT AND NOTICE THAT MY PARTICULAR MODEL HAS A KNOWN ISSUE AND RE-CALLED. I CALLED CHEVROLET CUSTOMER SERVICE AND THEY SAID SINCE MY VIN # HAS NO OPEN RECALLS, THEY COULDN'T ASSIST AND THAT I HAVE THE OPTION TO TAKE IT TO A SERVICE SHOP AND PAY OUT OF POCKET TO FIX. IT IS FRUSTRATING THAT WITH ALL THE INFORMATION ONLINE I COULDN'T GET ANY HELP ON THIS MATTER.
Service brakes, Nov 15, 2018
DRIVING FROM OHIO TO FLORIDA ON AUGUST 4, 2018. THE LAST 200-300 MILES THE BRAKES WORKED FINE DURING HIGHWAY DRIVING. WHEN I WOULD GET IN STOP AND GO TRAFFIC - STOP AT A LIGHT, GOING THROUGH A DRIVE-THRU, GAS STATION STOP, ETC. - THE BRAKE PEDAL WOULD BE VERY HARD TO PUSH, HAD TO USE ALL MY STRENGTH TO STOP VEHICLE AND IT WOULD STILL SLIGHTLY ROLL. HAD TO CONTACT CHEVY DEALER IN KISSIMEE, FLORIDA TO CHECK OUT PROBLEM AND THEY DIAGNOSED BRAKE BOOSTER AND VACUUM PUMP FAILED AND HAD TO BE REPLACED.
Other or unspecified, Nov 14, 2018
MY TRUCK HAS BEEN MAKING A SUDDEN, MOMENTARY GRINDING OR ZIPPER SOUND, USUALLY HAPPENS WHEN I ACCELERATE HARD. IT DOESN'T DO IT ALL THE TIME, ONLY SPORADICALLY BUT SEEMS TO BE HAPPENING MORE OFTEN AND AT LOWER RATES OF SPEED NOW. WHEN IT BEGAN, I WAS USUALLY DOING AROUND 70 MPH, BUT HAS STARTED TO DO IT AROUND 55 MPH AND THEN TODAY IT DID IT AT AROUND 40 MPH. I HAVE BROUGHT IT IN TWICE, BUT THEY COULDN'T WORK ON IT BECAUSE THE TRUCK NEVER MADE THE NOISE WHILE THE MECHANIC WAS WITH ME.
Other or unspecified, Nov 14, 2018
COMPLETE A/C FAILURE IN 2014 CHEVROLET SILVERADO 1500 LTZ Z71 WHILE ON VACATION. STOPPED TO GET GAS AND A/C WOULD NOT COOL UPON RESTARTING THE VEHICLE. 475 MILES LATER AT 95 DEGREES, I WAS ABLE TO GET THE VEHICLE INTO THE DEALERSHIP. DEFECTIVE CONDENSER HAD TO BE REPLACED, (AT MY EXPENSE), WITH NEW "REDESIGNED" GM PART AT A COST OF $1,309.94. FOUND NUMEROUS EXAMPLES OF THIS EXACT SAME PROBLEMS THROUGH MY DEALER AND THE INTERNET. GM HAS OFFERED NO RELIEF FOR THIS DEFECT. IN FACT THEY HAVE TRIED TO MISLEAD ME BY STATING THAT THE DEALER USED A REFURBISHED PART WHICH IS NOT COVERED BY ANY WARRANTY. THIS IS AN OUTRIGHT LIE!
Exterior lighting, Air bags, Seats, Nov 13, 2018
AIR BAG ERROR LIGHTS ERROR
Exterior lighting, Structure, Other or unspecified, Nov 13, 2018
LEAKING HEADLINER COMING IN THROUGH THE 3RD BRAKE LIGHT AND XM SATELLITE RADIO
Steering, Electrical system, Electronic stability control (ESC), Nov 12, 2018
MY HEADLIGHTS ARE FLICKERING. WHEN STEERING, HEADLIGHTS DIM. WHEN USING TURN SIGNALS, HEADLIGHTS DIM. POWER STEERING RANDOMLY CUTS OUT IN PARKING LOTS. TRAILER BRAKE SERVICE WARNING CAME UP ON INSTRUMENT SCREEN. I READ GROUND G218 IS CAUSING A SHORT AND I REMOVED THE INSULATION UNDER THE NUT THAT COULD CAUSE HIGH RESISTANCE AND IT FIXED EVERYTHING FOR ABOUT 3 WEEKS BUT THE LIGHTS AND STEERING PROBLEM IS STILL HAPPENING. DEALER THOUGHT MAYBE TRAILER BRAKE CONTROL SYSTEM BUT I DID NOT HAVE THEM REPLACE, INSTEAD FOUND G218 ISSUES ONLINE. NO OPEN RECALLS. SOUNDS SIMILAR TO OTHER COMPLAINTS. NO CODES. NO ISSUE WITH BATTERY OR ALTERNATOR.
Structure, Nov 12, 2018
MY 2014 CHEVY SILVERADO HAS LESS THAN 36000 MILES ON IT AND HAS SEVERE RUST AND CORROSION ISSUES THROUGHOUT THE ENTIRE FRAME. METAL IS FLAKING OFF THE FLAME IN LARGE PIECES AND SUPPORT ELEMENTS HAVE SIGNIFICANT RUST INSIDE AND OUTSIDE. THE REST OF THE VEHICLE LOOKS BRAND NEW. I CONTACTED CHEVY AND THEY TOLD ME IT WAS A KNOWN ISSUE AND TAKE IT TO THE DEALER. THE DEALER INSPECTED IT AND SAID THAT SINCE NONE OF THE CORROSION OR RUST WAS NOT "THROUGH" MEANING THEY COULD STICK THEIR FINGER THROUGH A HOLE, IT WAS NOT COVERED. THEY OFFERED TO REPLACE THE FRAME AT MY COST. THIS IS SEVERE RUST. IT IS NOT SIMPLE SURFACE RUST EXPECTED ON VEHICLE. IT IS FLAKING OFF AND WOULD TAKE SIGNIFICANT LABOR TO GRIND/BRUSH AND REPAIR. THE FRAME AS IT IS NOW IS A SAFETY ISSUE AND I CRINGE EVERY TIME I HIT A POTHOLE. I FEAR FOR MY SAFETY AND FOR THE SAFETY OF MY OCCUPANTS AND FELLOW DRIVERS IF THE FRAME WERE TO COLLAPSE WHILE DRIVING DUE TO POOR CONSTRUCTION AND SEVERE RUST. I INFORMED THE DEALERSHIP OF THIS ASKING HOW FLAKING RUST ON THE MAIN FRAME AND SUPPORT MEMBERS WAS NOT AN ISSUE AND WAS TOLD IT WAS "MINOR" RUST.
Service brakes, Nov 12, 2018
AFTER DRIVING FOR LONG PERIODS, THE POWER BRAKES BECOME INOPERATIVE WHEN DRIVING SLOWLY. THIS FIRST HAPPENED ABOUT ONE YEAR AGO. I WAS PUZZLED. IT DID NOT HAPPEN AGAIN UNTIL NOW. IT IS BECOMING MORE FREQUENT. THIS IS VERY SERIOUS. I BELIEVE THERE SHOULD BE A RECALL.
Power train, Nov 11, 2018
I BOUGHT MY 2014 SILVERADO NEW . AFTER 10,000 MILES I COULD HEAR SOMETHING IN THE DRIVETRAIN BETWEEN 2ND AND 3 RD GEAR MAKE A MOANING SOUND . BROUGHT IT TO THE DEALERSHIP AND COULDN'T FIND ANYTHING . THIS WENT ON UNTIL 141,000 MILES AND THE TRANSMISSION CAME OUT . HAD IT REBUILT FOR $ 3,700.00 AND WAS TOLD THE TORQUE CONVERTER CAUSED THE PROBLEM . NOW I'M AT 181,000 AND WE ARE HOPING IT'S THE TCM INSIDE THE TRANSMISSION BUT IF NOT WHO KNOWS WHAT THIS WILL COST . I THINK GM SHOULD BE RESPONSIBLE FOR DEFECTIVE TORQUE CONVERTERS AS I HAVE READ MORE CUSTOMERS HAVE HAD THE SAME PROBLEM . IT WOULD BE NICE TO SEE SOME KIND OF REIMBURSEMENT . I LOVE MY TRUCK AND HAVE OWNED NOTHING BUT GM VEHICLES BUT THIS SHOULD NOT HAPPEN TWICE .
Steering, Electrical system, Electronic stability control (ESC), Nov 11, 2018
AT START UP THE RADIO AND INFO SCREEN ON DASH BETWEEN THE RPM AND SPEEDOMETER WAS RESET AS IF THE NEGATIVE BATTERY CABLE WAS REMOVED AND REPLACED. THE POWER STEERING DIED OUT LATER ON A TURN ONTO MY BLOCK AND WAS ON AND OFF AS IT JERKED OUT OF MY HANDS WHILE PARALLEL PARKING. START UP THE NEXT DAY AND THE RESET WAS BACK WITH THE WHEEL FREE TO TURN FOR NOW. I HAVEN'T MOVED THE TRUCK FOR FEAR OF THE STEERING GOING OUT AGAIN. TRUCK HAS 44,450 MILES.
Steering, Engine, Nov 8, 2018
RECALL # 17276 FOR LOW VOLTAGE STEERING. OUR VEHICLE HAS AN EXTREMELY DANGEROUS SAFETY PROBLEM. WHEN THE STEERING WHEEL IS TURNED QUICKLY, THE STEERING IS EXTREMELY STIFF, THE HEADLIGHTS DIM, AND THE ENGINE SHUTS OFF. THIS IS LIFE THREATENING WHEN MAKING A TURN ACROSS ONCOMING TRAFFIC LANES. WE TOOK THE TRUCK TO A CHEVROLET DEALERSHIP FOR THE RECALL # 17276 FOR LOW VOLTAGE STEERING. THEY REPROGRAMMED THE STEERING SYSTEM. THIS DID NOT RESOLVE THE PROBLEM. WE HAVE TAKEN THE TRUCK BACK TO THE DEALERSHIP 3 ADDITIONAL TIMES NOW FOR THIS ISSUE. THE DEALERSHIP HAS OPENED A CASE WITH GM, AND GM HAS RECOMMENDED MANY THINGS, ALL AT MY COST THAT HAVE NOT RESOLVED THE SAFETY PROBLEM. I FEEL THAT GM IS USING ME AS A CRASH TEST DUMMY. I SENT AN E MAIL REQUEST TO GM DOCUMENTING THIS ISSUE. GM REPLIED THAT THEY WILL ONLY WORK BY TELEPHONE THEY ASK TO RECORD THE CALL BUT WILL NOT ALLOW THE CUSTOMER TO DO THE SAME. THEY HAVE REFUSED TO READ OR REPLY TO MY DOCUMENTED REQUEST FOR HELP. PLEASE CONTACT ME FOR ANY DETAILS OR QUESTIONS, I DESPERATELY NEED HELP ON THIS. THANK YOU, *TR
Steering, Power train, Electronic stability control (ESC), Nov 6, 2018
VEHICLE LOOSES POWER WHEN TURNING, RADIO SCREEN FLASHES ON/OFF, STABILITRAK ERROR DISPLAYS ON SCREEN, TOTAL LOSS OF POWER TO VEHICLE WHILE ON THE ROAD WHILE DRIVING WHILE IN MOTION. THIS SPECIFIC VIN# WAS INVOLVED IN A RECALL FOR THE EXACT ISSUE LAST YEAR AND WAS REPAIRED BUT IS STILL FUNCTIONING AS PER MANUFACTURER AGREEMENT. THIS VEHICLE IS UNSAFE TO BE ON THE ROAD AS IS. TOOK IT BACK TO AUTONATION GULF FWY TO GET A DIAGNOSTIC THEY CLAIMED IT WAS THE NEG BATT TERMINAL, I GOT THAT FIXED STILL HAVING THE SAME ISSUE. GM NOR CHEVY WANT TO HELP WITH THIS ISSUE. I GUESS THEY ARE WAITING FOR SOMEONE TO DIE BEFORE THEY TAKE THIS ISSUE SERIOUSLY . I DON'T SEE PAYING FOR ALL THE REPAIRS OUT OF POCKET IF I JUST BOUGHT THIS VEHICLE AUG 28, 2018 AND WAS NEVER INFORMED THAT IT HAD BEEN INVOLVED IN A RECALL.
Power train, Engine, Nov 2, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT LOW SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND STALLED. ALSO, THE GEAR SHIFTER FAILED TO ENGAGE IN ANY GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND PROVIDED CASE NUMBER: 8-4792950260. THE FAILURE MILEAGE WAS 102,000. *DT*JB
Steering, Oct 30, 2018
I RECENTLY PURCHASED A 2014 CHEVY SILVERADO LTZ USED AT A DEALERSHIP HERE IN ATLANTA, GA. EVERYTHING SEEMED TO BE FINE AND I WAS VERY PLEASED WITH THE TRUCK UNTIL ONE DAY WHEN SLOWLY TURNING LEFT THE POWER STEERING SHUT OFF, AND THEN CAUSED THE TRUCK TO STALL IN INCOMING TRAFFIC. AS THIS IS A HUGE SAFETY CONCERN, I BROUGHT MY TRUCK TO MY LOCAL JIM ELLIS CHEVROLET SERVICE DEPARTMENT IN CHAMBLEE, GA. THEY RECOGNIZED THAT THERE WAS A RECALL IN THESE TRUCKS FOR THIS ALREADY AND SAID THAT THEY HAD THE ISSUE RESOLVED. THIS HAS NOW HAPPENED AGAIN THREE TIMES, MOST RECENTLY THIS MORNING AT 6:30AM ON 10/30/18. I HAVE DROPPED OFF MY TRUCK AGAIN AT THE SAME DEALER, BUT I FEAR THEY WILL HAVE THE SAME, "UNABLE TO RE-CREATE" RESULT AS LAST TIME. ON THE RECALL WEBSITES I HAVE RESEARCHED, IT SEEMS THE RECALL NUMBER IS: 17V414000. PLEASE ADVISE, AS I AM NOT SURE WHAT TO DO WITH THIS ISSUE. I HAVE A BABY ON THE WAY AND WOULD FEEL UNSAFE DRIVING MY TRUCK WITH HIM INSIDE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR