2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Power train, Jun 20, 2015
I WAS MERGING ONTO THE HIGHWAY AND JUST ABOUT GOT UP TO SPEED AND FELT A VIBRATION THAT WITHIN A FEW SECONDS GOT REALLY INTENSE THEN HEARD A POP AND THEN SEVERAL BANGS. I THOUGHT A TIRE BLEW, SO AS I LOOKED UP IN MY REAR VIEW MIRROR TO SEE IF I WAS CLEAR TO GET OVER TO THE SHOULDER, I SAW MY DRIVESHAFT CARTWHEELING ABOUT 8 FT. IN THE AIR AS PEOPLE BEHIND ME WERE SCRAMBLING TO AVOID FROM HITTING IT. LUCKILY THE DRIVESHAFT DIDN'T LIFT THE BACK OF THE TRUCK INTO THE AIR, AND MORE IMPORTANTLY IT DIDN'T GO THROUGH SOMEONES WINDSHIELD BEHIND ME! IT TURNS OUT THAT THE KNUCKLE ON THE REAR OF THE SHAFT HAD SNAPPED, VIOLENTLY VIBRATED AND THE SHAFT DROPPED, RIPPED APART ABOUT A FOOT BEHIND THE TRANSMISSION AND CAME OUT FROM UNDER THE TRUCK. THE U-JOINT WAS STILL IN THE DIFFERENTIAL AND A FOOT OF DRIVESHAFT WAS STILL IN THE TRANSMISSION. I HAD BROUGHT MY TRUCK TO 2 DIFFERENT DEALERSHIPS FOR A VIBRATION AND CLUNKING NOISE IN THE REAR WHEN IT WAS NEW, (1900 MILES) BOTH DEALERS TOLD ME "THEY COULDN'T DUPLICATE CUSTOMERS CONCERN"...I'M A MECHANIC, I'VE WORKED AT DEALERSHIPS, THIS IS WHAT THEY TELL PEOPLE WHEN THEY DON'T WANT THE HEADACHE OF DEALING WITH AN ISSUE. AFTER LOOKING DRIVESHAFT VIBRATIONS UP ON THESE SPECIFIC TRUCKS, I CAME TO REALIZE THAT IT IS A COMMON PROBLEM WITH 2014 AND 2015 GM FULL SIZE TRUCKS. THIS INCIDENT COULD HAVE TURNED OUT MUCH WORSE THAN IT DID...IF YOU OWN ONE OF THESE TRUCKS AND NOTICE A VIBRATION AT ALL, GET IT INTO THE DEALER AND GET IT FIXED IMMEDIATELY, DON'T TAKE THE CHANCE OF HURTING YOUR FAMILY OR SOMEONE ELSE!
Seats, Jun 17, 2015
THE SEAT OF MY TRUCK IS LOOSE. THERE IS A SERVICE ADVISORY THE DEALERS HAVE IN THEIR SYSTEM WHICH IS #PIT5223: FRONT DRIVER OR PASSENGER SEAT COVER / CUSHION LOOSE. ..... DEALER HAS ATTEMPTED TO FIX IT 3 TIMES FOLLOWING GUIDLINES FROM GM BUT IT IS STILL A PROBLEM. A FRIEND OF MINE PURCHASED A 2015 GMC SIERRA (WHICH IS THE SAME TRUCK) AND HE IS HAVING THE PROBLEM WITH 2000 MILES ON IT..... HE TO JUST PICKED HIS TRUCK UP FROM THE DEALER AND ON THE WAY HOME THE SEAT WAS DOING THE SAME THING. THERE IS AN ONLINE FORUM THAT HAS MANY OTHER OWNERS COMPLAINING ABOUT THE SAME THING HERE HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/155228-SEAT-CLICKCLUNK-NOISE-UPDATE/ ---- OVERALL IT IS VERY ANNOYING AND IT SEEMS TO HAVE BEEN GOING ON FOR YEARS AND STILL IS BECAUSE THERE IS NO FIX. I STOPPED AT ANOTHER DEALER AND THE SERVICE MANAGER SAID THAT GM IS AWARE OF THE PROBLEM AND IS WORKING ON A SOLUTION. PLEASE PLEASE PLEASE TAKE ACTION..... ITS VERY ANNOYING AND DANGEROUS TO BE SITTING IN A SEAT ROCKING TO THE LEFT OR RIGHT DEPENDING ON WHETHER YOUR MAKING A RIGHT HAND OR LEFT HAND TURN.... ITS LIKE YOUR SITTING 'UNSETTLED'.... SOMEONE IS GOING TO WIND UP LOSING THEIR FOOTING WHILE BRAKING OR MAKING A TURN AND KILL SOMEONE.
Other or unspecified, Jun 2, 2015
VEHICLE SHAKES AT 62 MPH VERY BAD
Suspension, Engine, May 28, 2015
2014 SILVERADO SHAKES AT VARIOUS SPEEDS. HAS BEEN A PROBLEM SINCE THE DATE OF PURCHASE AND HAVE BEEN TOLD BY THE DEALERSHIP THAT THERE WAS NOTHING THEY COULD DO TO FIX IT. THERE HAVE BEEN COMPLAINTS OF THIS HAPPENING ON THE VEHICLE DATING BACK TO OCT. 2013, GM HAS BEEN AWARE THAT THE VEHICLE SHAKES AND THAT HAS NOT BEEN A RECALL ISSUED. DEALERSHIPS ARE STILL SELLING THE TRUCK KNOWING THAT THERE HAS BEEN NUMEROUS PROBLEMS REPORTED.
Structure, May 21, 2015
FRAME RUST HAS DEVELOPED ON RAILS UNDER BED. THE PROTECTIVE WAX COATING IS FALLING OFF, ONE SECTION IS ABOUT THREE INCHES. RUST HAS DEVELOPED IN THE TUBES OF THE FRAME AND ON AREAS CONNECTED TO THE FRAME. I HAVE HAD THE TRUCK FOR ABOUT A YEAR AND ABOUT 12,000 MILES. THE RUST HAS BEEN PROGRESSIVELY GETTING WORSE.
Power train, Vehicle speed control, May 20, 2015
WHILE DRIVING, SLOWED THE VEHICLE DOWN TO START A DECENT IN THE ROAD, ONCE VEHICLE REACHED LEVEL GROUND, I PUSHED THE ACCELERATOR PEDAL, AND VEHICLE WOULD ONLY REV UP, WOULD NOT GOT FORWARD, WHILE IN DRIVE. THIS CONTINUED UNTIL THE VEHICLE WAS CLOSE TO 5 MPH, THEN VEHICLE STARTED MOVING AS THE ACCELERATOR PEDAL WAS PUSHED. THIS HAS HAPPENED ON SEVERAL TIMES, AND THE DEALER STATES THAT THEY CANNOT DUPLICATE THE OCCURRENCE. TRIED TO RECORD THE OCCURRENCE, BUT WITH THE CONSTANT TURNING OF THE STEERING WHEEL, MAKES IT HARD TO RECORD FOR PROOF.
Steering, Suspension, Power train, May 19, 2015
WHEN DRIVING TRUCK ON INTERSTATE I NOTICE A VIBRATION IN THE FRONT STEERING AND WHEELS ONCE THE TRUCK GOES OVER 65 MILES PER HOUR. THIS WAS DOING IT JUST AFTER 1000 MILES.. WHEN THE ROTATED TIRES WHEN TRUCK WAS SERVICED . THE ISSUE IS STILL THERE
Power train, May 14, 2015
THE ABOVE STATED VEHICLE WAS SOLD TO ME IN DEC. 2014, AND I WAS ALLOWED TO LEAVE WITH THE VEHICLE WITHOUT KNOWING THE VEHICLE WAS UNDER RECALL. (SALE AND DELIVERY ON AN UNREMEDIED RECALLED VEHICLE). THE RECALL FOR THIS VEHICLE HAD BEEN ISSUED JUNE 26, 2014. WHEN I ASKED THE SALESMAN ABOUT THIS RECALL, HE STATED TO ME HE HAD CKECKED WITH HIS SALESMANAGER AND THAT THERE WAS NO RECALL ON THIS VEHICLE. AFTER CHECKING WITH THE NTHSA DATABASE AND FOUND THE RECALL, I HAD IT FIXED ON MAY 5, 2015. I ASKED THE SALESMAN WHY MY VEHICLE HAD NOT BEEN FIXED DURING THE 6 MONTHS PRIOR TO THE SELL TO ME, HIS REPLY WAS THAT THE VEHICLE HAD BEEN SOLD IN JULY OF 2014 AND THAT THE BUYER HAD THE VEHICLE FOR 7 DAYS AND RETURNED IT FOR LACK OF FUNDS. THAT MEANS THEY SOLD THIS VEHICLE TWICE WHILE THE RECALL WAS UNREMEDIED.
Power train, May 14, 2015
THE ABOVE STATED VEHICLE WAS SOLD TO ME, AND I WAS ALLOWED TO LEAVE WITH THIS VEHICLE BEFORE A RECALL THAT HAD BEEN ISSUED JUNE 26 2014 HAD BEEN REMEDIED. ( SALE AND DELIVERY OF AN UNREMEDIED RECALLED VEHICLE). UPON REPORTING TO THE SALESMAN ABOUT THE RECALL, HE AND HIS SALESMANAGER STATED TO ME THAT THERE WAS NO RECALL ON THE VEHICLE. I CHECKED WITH THE NTHSA FOUND THE RECALL AND HAD IT FIXED MAY 5, 2015. AFTER ASKING THE SALESMAN WHY MY VEHICLE HAD NOT BEEN FIXED DURING THE 6 MONTHS PRIOR TO THE SALE OF THE VEHICLE TO ME, HIS ANSWER WAS THAT THE VEHICLE HAD PREVIOUSLY SOLD IN JULY OF 2014. THE BUYER HAD THE TRUCK FOR 7 DAYS AND COULD NOT AQUIRE FINANCING AND THE VEHICLE WAS RETURNED. HENCE THIS ONE VEHICLE HAS BEEN SOLD AND ALLOWED TO LEAVE THEIR LOT TWICE WITHOUT THE RECALL BEING FIXED. THE DEALER IS NORMAN FREDE CHEVROLET IN HOUSTON TX.
Steering, Suspension, Power train, May 13, 2015
SINCE ABOUT 15000-18000 MILES THIS TRUCK VIBRATES AT MOST SPEEDS, MOST NOTICEABLE AT 65 MPH AND OVER. IT IS AT THE DEALER FOR THE SECOND TIME. THE FIRST TIME ALL THEY DID WAS BALANCE THE TIRES, BUT THE PROBLEM DIDN'T GO AWAY. THE DEALER IS STILL SCRATCHING THEIR HEADS ON THIS. THE LOANER 2015 I HAVE IS WORSE AND VIBRATES AT ALL SPEEDS.....
Visibility/wiper, May 8, 2015
TODAY, AT 1:00 PM , A SUNNY DAY @ 80 DEGREES, I ENTERED THE TRUCK AND SHUT THE DOOR. AS I DID SO, THE REAR DOOR DRIVERS SIDE WINDOW SHATTERED AFTER BULGING OUTWARD AS WITNESSED BY MY NEIGHBOR. THE MINUTE I SHUT THE DOOR THE WINDOW BULGED OUTWARD AND SHATTERED! I CALLED THE DEALER AND ASKED IF IT WAS COVERED, AS IT ONLY HAD A THOUSAND MILES ON IT AND THEY HAVEN'T CALLED BACK SO I GUESS NOT. COST OF A NEW WINDOW IS 82 BUCKS ON EBAY! ALL THE WARRANTIES I BOUGHT WITH THE CAR DO NOT COVER THE SIDE OR BACK WINDOWS. I WONDER IF THEY SHOULD COVER THIS ISSUE, BUT I HIGHLY SUGGEST ALL NEW TRUCK OWNERS OF CHEVY SILVERADOS KEEP THE WINDOW OPEN A CRACK AFTER BUYING A VISOR. NOTE: I JUST GOT A CALL BACK FROM THE DEALER AND THEY WANT THE WINDOW PEEVES FOR AN INVESTIGATION. I SWEPT THEM UP AND PUT THEM IN THE TRASH! OOPS! I WILL BRING THEM UP ANYWAY AND TAKE IT FROM THERE. *TR
Steering, Suspension, Power train, May 6, 2015
I PURCHASED THE 2014 CHEVY SILVERADO CREW CAB LT TEXAS EDITION FROM RELIABLE CHEVROLET IN RICHARDSON, TX. IMMEDIATELY AFTER PURCHASING WITHOUT A TEST DRIVE IT NOTICED THAT THERE WAS A VIBRATION, STEERING PROBLEM, AND SCRATCHES ON THE BED.. BECAUSE IT WAS A DEMO OF WAS TOLD BY THE NEW CAR SALESMAN THAT THEY HAD MADE SURE THE VEHICLE WAS INSPECTED AND THAT THE SCRATCHES WERE SUPERFICIAL AND IT'S A DEMO SO THAT'S HOW IT IS. I SPOKE WITH THE BUSINESS MANAGER AND THEY PUT A SPAY IN BED LINER TO FIX THE SCRATCHES AND DID A BALANCE ON THE TIRE. I PICKED THE TRUCK UP AND THE STEERING AND VIBRATION PROBLEMS WERE STILL THERE. IT WENT BACK INTO THE SHOP AGAIN AND THEY COULDN'T DUPLICATE ANY PROBLEMS. THE STEERING IS ALMOST IMPOSSIBLE TO KEEP IN A STRAIGHT LINE IT SWERVES AS IF THE TRUCK HAD A FEW DRINKS. I TOLD THEM IT DON'T FEEL SAFE DRIVING IT AND I'M AFRAID I'M GOING TO HIT SOMEONE. I WILL NOT DRIVE IN THE MIDDLE LANES. I HAVE TO DRIVE ON EITHER FAR LEFT OR RIGHT LANES TO ALLOW FOR SWERVING. I COMPLAINED TO GM.. GOT EXCITED BECAUSE THEY SENT ME TO ANOTHER DEALERSHIP AND SAME THING HAPPENED.. WENT FOR A TEST DRIVE.. THEY FELT SOMETHING WRONG BUT MECHANICS CAN'T "DUPLICATE" THE PROBLEM. THEY SAID THEY TEST DROVE IT AGAIN BUT IN DON'T SEE HOW WHEN THE ROADS WERE ICED OVER. I CALLED GM AGAIN AND I'M AT A NEW DEALERSHIP THEY TEST DROVE IT WITH ME AND HEADED A NEW POPPING NOISE WHEN THE WHEELS IS TURNED AND FELT STEERING AND SUSPENSION ISSUE. THEY KEPT THE TRUCK BUT ONCE AGAIN NOT ABLE TO DUPLICATE. I'VE HAD A FEW LOANERS AND NONE OF THEM DRIVE LIKE MINE. THE TRUCK HAS ALSO HAD PROBLEMS WITH AC AND WHINY NOISE IN ENGINE. I'M WAS SUPPOSED TO PICK UP THE TRUCK TODAY BUT I COMPLAINED AND THEY WERE GOING TO TEST DRIVE IT AGAIN. THEY DON'T FACTOR IN THE TIME AND INCONVENIENCE OF HAVING TO TAKE OFF WORK PLUS GAS AND MILES IN TRYING TO GET THIS FIXED. NOT HAPPY WITH THIS TRUCK. *TR
Air bags, Structure, May 6, 2015, crash
MY 84 YEAR OLD FATHER HIT A DEER ON THE RIGHT FRONT BUMPER OF HIS 2014 CHEVY SILVERADO LTZ GOING 55 MPH ON OCTOBER 30, 2014. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVERS AIR BAG. THE DRIVERS AIR BAG DID NOT DEPLOY. IN ADDITION TO THE DRIVERS AIR BAG NOT DEPLOYING, THERE WAS STRUCTURAL DAMAGE TO THE RIGHT FRONT PASSENGER SIDE BUMPER. MY FATHER TOOK HIS VEHICLE TO JAMES WOOD MOTORS DECATUR, 2111 S HWY 287, DECATUR, TX 76234, TO GET AN ESTIMATE ON REPAIRING THE VEHICLE. THEY TALKED HIM INTO TRADING HIS 2014 CHEVY SILVERADO LTZ WRECKED VEHICLE FOR A 2015 CHEVY SILVERADO LTZ. [XXX] TOLD MY FATHER THAT THEY WOULD BE SALVAGING THE VEHICLE, OR SOMETHING LIKE THAT, AND THEY ENCOURAGED HIM TO TRADE IN HIS WRECKED VEHICLE BECAUSE THE TRADE IN VALUE WOULD BE AFFECTED BY THE CRASH. KEEP IN MIND THAT MY FATHER HAD A LONG RELATIONSHIP WITH THEM WITH TRADING IN VEHICLES FOR NEWER ONES AND THEY KNEW THAT MY FATHER WAS VERY CONCERNED WITH THE TRADE-IN VALUE OF HIS VEHICLE. THEY NEVER DISCUSSED WITH MY FATHER THE FACT THAT THE DRIVERS AIR BAG DID NOT DEPLOY. TODAY, I RAN A CAR FAX CHECK ON MY FATHER'S CRASHED VEHICLE AND THE REPORT SHOWS: NO ACCIDENTS REPORTED, NO STRUCTURAL DAMAGE REPORTED, NO AIR BAG DEPLOYMENT REPORTED. ALSO, THE CAR FAX REPORT SHOWS A NEW OWNER FROM GRAND PRAIRIE, TEXAS, THAT PURCHASED THE VEHICLE ON 3-36-2015. I THINK IT'S OUTRAGEOUS THAT JAMES WOOD MOTORS DECATUR TOOK ADVANTAGE OF MY FATHER BECAUSE OF HIS AGE, ENCOURAGED HIM TO TRADE IN HIS WRECKED VEHICLE AND THEN THEY TURNED AROUND AND SOLD THE VEHICLE TO SOMEONE WITHOUT REPORTING ANY OF THE DAMAGE TO THE VEHICLE AND THE FACT THAT THE DRIVERS AIR BAG DID NOT DEPLOY. SOMEONE NEEDS TO LOOK INTO THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Electronic stability control (ESC), Apr 24, 2015
SINCE DAY ONE I NOTICED THAT THE VOICE COMMANDS WERE NOT ACKNOWLEDGING PROPER VOICE COMMANDS. I TOOK IT TO THE DEALER 2/20/14 THEY SAID IT WAS MY PHONE.IT TAKES ME A GOOD SOLID 3-5 MINUTES TO GET A PHONE CALL OUT BECAUSE OF THE VOICE RECOGNITION DOESN'T WORK . I WOULD ALSO NOTICE THAT ON PANDORA IT WOULD SAY ACQUIRING NET WORK SERVICE. THEN FROM THAT, ONTO IT SAYING NETWORK ERROR.THAT HAPPENS NO MATTER WHAT EVERY TIME I TRY TO USE IT I HAVE TO TURN BLUE TOOTH OFF AND TURN IT BACK ON AND THEN CONNECT IT ALL OVER AGAIN. SOMETIMES I CAN HEAR PEOPLE AND THEY CANT HERE ME. ON 4/08/14 AGAIN I TOOK IT IN THE DEALER FOR THE BLUETOOTH PROBLEM. MY FRONT HEADLAMPS GET MOISTURE IN THEM WHEN I WASH MY TRUCK ON. 3/13/14 THEY REPLACED MY LEFT HEADLAMP, STILL THE MOISTURE HAPPENS.WHEN TURNING ON THE TRUCK FROM PARK AND ENGAGING ON DRIVE A LOUD CLUNK AND A TOUGH MOVEMENT MAKES THE TRUCK FEEL LIKE ITS SWINGING FROM N TO S. AGAIN I TOOK IT TO THE DEALER 2/20/14 AND THEY SAID NOTHING WAS WRONG. JANUARY OF 2014 - APRIL 2014 THERE WERE 20 TIMES THAT MY TRUCK WENT INTO THE SERVICE DEPARTMENT 4 TIMES FOR RECALLS THATS 24 TIMES IN 4 MONTHS FOR A NEW TRUCK I GOT IN AN ACCIDENT ON 4/20/2014 AND 50 PARTS WERE PUT INTO THE TRUCK TO REPAIR IT. IT TOOK THE DEALER SELMAN 3 MONTHS BEFORE I HAD TO CALL AND ASK WHAT WAS GOING ON WITH MY TRUCK EVERYONE SEEMS TO BE CLUELESS. ON TOP OF ALL THAT I HAD TO DENIED THE TRUCK 8 TIMES BECAUSE OF WRONG PARTS THAT WERE PUT ON. THEY CHANGED MY WHOLE FRONT END . THE LIGHTS TURN ON WHEN THEY WANT, IT SOUND LIKE LOSE PARTS IN SIDE THE DASH.THE TRUCK SHAKES ON FREEWAY GOING 40-60MPH I HAVE THAT ON VIDEO. I FEEL UNSAFE DRIVING THE TRUCK. I FEEL THAT I AM BEING DISCRIMINATED AT SELMAN SINCE THEY TREAT ME DIFFERENT. I WANT SOMEONE TO HELP ME LOOK INTO THIS TRUCK IT IS UNSAFE FOR MY FAMILY AND WANTED A BUY BACK BUT THEY SAID NO I SHOULD BE ABLE TO GET THAT OPTION. *TR
Electrical system, Equipment, Apr 23, 2015
THE RECEPTION FOR THE RADIO IS HORRIBLE IN BOTH FM AND FM-HD. GM SUPPOSEDLY HAS A REPROGRAM FOR FM ONLY BUT NOT HD... *TR
Steering, Suspension, Apr 23, 2015
WHEN TRUCK REACHES SPEED OF 70 MPH OR HIGHER THERE IS A VIBRATION IN THE STEERING. IT FEELS LIKE THE LEFT FRONT WHEEL HAS PROBLEMS. DEALER BALANCED THE TIRES AND SAID IT FIXED THE PROBLEM. THE PROBLEM HAS NOT GONE AWAY. *TR
Air bags, Apr 22, 2015, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STRUCK A DEER ON THE HIGHWAY. THE FRONT AND REAR AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Suspension, Apr 21, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED IN A STRONG MANNER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIRES AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE REPAIRS WERE MADE, BUT THE FAILURE STILL PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIBRATION WAS FROM THE DESIGN OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Power train, Engine, Apr 21, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVESHAFT AND STEERING COLUMN WAS REPAIRED TWICE. THE CONTACT STATED THAT THE DEALER ALSO HAD TO HAVE THE MOTOR MOUNTS REPLACED. THE CONTACT STATED THAT THE STEERING FAILED AGAIN AND THE VEHICLE COULD NOT BE TURNED. THE VEHICLE ALSO HAD A VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS GIVEN TWO SETS OF NEW TIRES AND BOTH SETS FAILED. THE FAILURES OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 17,000. UPDATED 7/29/15*CN UPDATED 10/06/2017*CN
Electrical system, Apr 16, 2015
THIS WAS HAPPENING IN COOLER WEATHER. I HAVE A 2014 CHEVROLET SILVERADO. WHEN STARTING THE VEHICLE, THE IGNITION KEY WOULD STICK IN THE START POSITION AND THEN RETURN TO THE RUN POSITION. THIS HAS HAPPENED PROBABLY HALF A DOZEN TIMES. I SEE THAT THERE IS A RECALL ON OLDER MODELS, BUT APPARENTLY SOME NEWER ONES , SUCH AS MINE SHOULD BE INCLUDED. *TR
Air bags, Apr 14, 2015, crash
THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AT APPROXIMATELY 45 MPH RESULTING IN SERIOUS INJURY TO THE DRIVER AND SIGNIFICANT, IRREPARABLE DAMAGE TO THE VEHICLE RESULTING IN A TOTAL LOSS. AT NO TIME DID THE AIRBAGS WITHIN THE VEHICLE DEPLOY, WHICH FURTHER CONTRIBUTED TO THE INJURY OF THE DRIVER. *TR
Steering, Electrical system, Vehicle speed control, Apr 11, 2015
THE VEHICLE IGNITION TURNED OFF WHILE DRIVING (VEHICLE IN MOTION) CAUSING THE POWER STEERING TO FAIL. THIS HAS HAPPENED THREE TIMES IN THE PAST 3 WEEKS. GM DOES NOT LIST THIS MODEL AS PART OF ITS RECALL AND WHEN I CONTACTED GM THEY RECOMMENDED TAKING IT TO A DEALER AND HAVING IT REPAIRED AT MY EXPENSE. *TR
Steering, Mar 31, 2015
HAVE NEW 2014 CHEVY SILVERADO 1500 4X4 5.3 ENGINE. IN JANUARY I WENT TO GET IN MY TRUCK TO GO TO WORK AND THERE WAS A SERVICE POWER STEERING WARNING. I THEN NOTICED I HAD NO POWER STEERING.(4000 MILE) THEY TOWED MY TRUCK TO DEALERSHIP AND THEY SAID THEY REBOOTED THE COMPUTER AND IT WAS OK NOW. THIS PAST WEEKEND MARCH 28TH 2015, IT DID THE SAME THING AT THE BOAT RAMP IN A HIGH SCHOOL FISHING TOURNAMENT. WENT TO GET TRUCK TO LOAD BOAT AND COULD NOT MOVE IT.(6500 MILE) AFTER ABOUT AN HR. IT WAS OK. I AM CONCERNED OF THIS TRUCK LOOSING POWER STEERING WHILE DRIVING IT THE MOUNTAINS. I HAVE GOOGLED THIS ISSUE AND SOME PEOPLE HAVE REPORTED THAT THEY HAVE LOST POWER STEERING WHILE DRIVING. HAVING 2 HIGH SCHOOL STUDENTS IN MY TRUCK IS A GREAT CONCERN. *TR
Service brakes, Mar 30, 2015
WHILE RETURNING FROM A TRIP PULLING MY CAMPER TRAILER ON JULY 15, 2014, THE TRAILER BRAKE SYSTEM FAILED (NO BRAKES TO CAMPER), WITH MESSAGE "SERVICE BRAKE SYSTEM". DEALER REPLACED THE TRAILER BRAKE CONTROL MODULE. TRAILER BRAKES WORKED FINE UNTIL MARCH 27, 2015 WHEN TRAILER BRAKE SYSTEM FAILED AGAIN WHILE PULLING MY CAMPER AND HAD MESSAGE "SERVICE BRAKE SYSTEM". BOTH TIMES AFTER RESTARTING THE ENGINE, TRAILER BRAKE SYSTEM IS RESTORED BUT WILL FAIL AFTER SEVERAL RESTARTS. *TR
Structure, Engine, Mar 25, 2015
WHILE TRAVELING WITH THE VEHICLE CRUISE CONTROL SET AT 45MPH THE VEHICLE DROPPED FROM 6 CYLINDERS TO 4 CYLINDERS. WHEN THE VEHICLE WAS IN 4 CYLINDER MODE AND IT HAD TO ACCELERATE THE ENTIRE PASSENGER COMPARTMENT STARTED TO VIOLENTLY VIBRATE (SORRY BUT THAT??S THE BEST DESCRIPTION I CAN GIVE) ALMOST LOST CONTROL OF THE VEHICLE. THIS IS A RECURRING PROBLEM CHEVROLET SO FAR HAS CHANGED THE TIRES, REALIGNED THE CATALYTIC CONVERTER, REPLACED THE EXHAUST CLAMPS, ATTEMPTED TO REPLACE THE ENTIRE EXHAUST SYSTEM. NONE OF THESE HAVE YET TO RESOLVE THE PROBLEM. THIS OCCURS AT ALL SPEEDS WITH OR WITHOUT CRUISE CONTROL ENGAGED. *TR