2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Air bags, Vehicle speed control, Service brakes, Jan 16, 2015, crash
I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. *TR
Electrical system, Tires, Wheels, Jan 14, 2015
THE DRIVERS SIDE FRONT TIRE ALERTED IT WAS LOW ON AIR. STOPPED AND CHECKED AIR PRESSURE BUT IT WAS OK. I RETURNED HOME AND THE NEXT MORNING THE DRIVERS SIDE REAR TIRE WAS FLAT. SWAPPED THE TIRE WITH THE SPARE AND TOOK IT TO THE DEALER. THE AIR PRESSURE DISPLAY ON THE TRUCK IS REVERSED. THE INDICATOR FOR THE FRONT TIRE IS SHOWING THE REAR TIRE. THE REAR TIRE IS SHOWING THE PRESSURE FOR THE FRONT TIRE. THEY ARE FIXING IT NOW, NOT SURE OF THE TROUBLE YET. *TR
Power train, Jan 12, 2015, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THE VEHICLE ROLLED DOWN A HILL AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE GEAR SHIFTED FROM PARK TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Steering, Jan 5, 2015
PRIOR TO THIS INCIDENT MY TRUCK HAD 6 RECALLS. ALMOST ALL OF THE RECALLS HAVE BEEN FOR ?SOFTWARE? ISSUES. THE LATEST PROBLEM IS WHAT I AM WRITING TO YOU ABOUT AND I BELIEVE IS AN EXTREMELY DANGEROUS SITUATION AND IF IT HAPPENS TO SOMEONE WHO IS NOT PHYSICALLY CAPABLE OF HANDLING IT, IT COULD EASILY BE FATAL TO ONE OR MORE INDIVIDUALS. WHAT HAPPENED TO ME IS AS FOLLOWS: THE DAY BEFORE CHRISTMAS EVE I DROVE TO THE LOCAL SUPERMARKET TO PICK UP SOME LAST MINUTE STUFF AND AFTER LEAVING THE STORE I PULLED OUT ONTO A BUSY 4 LANE HIGHWAY AND BEGAN TO TURN LEFT. PART WAY INTO THE TURN I HEARD A ?CLUNK? IN THE FRONT ENGINE COMPARTMENT AND IMMEDIATELY THE POWER STEERING STOPPED WORKING. THE STEERING WHEEL WAS WRENCHED OUT OF MY HANDS AND I WAS FORCED TO BRAKE SHARPLY. I WAS, OBVIOUSLY TAKEN BY SURPRISE BY THE INCIDENT AND GRABBED THE WHEEL WITH BOTH HANDS AND WRESTLED THE 6,000 LB TRUCK AROUND THE TURN, RUNNING OVER THE CURB ON THE FAR SIDE OF THE ROAD. I AM A REASONABLY FIT 6?4? 225 LB MALE AND I MUST TELL YOU THAT IT WAS ALL THAT I COULD DO TO TURN THE WHEEL AND PREVENT ME FROM RUNNING STRAIGHT THROUGH THE INTERSECTION. MY DEALERSHIP WAS 4 MILES FROM ME AND I WAS ABLE TO NEGOTIATE MY WAY THERE WITHOUT ANY ACCIDENTS OR INJURIES. I GOT THE TRUCK THERE AND TOLD THE SERVICE PEOPLE WHAT HAPPENED AND THEY SAID HAVE A SEAT IN THE WAITING ROOM AND THEY WOULD LOOK AT IT. 25 MINUTES LATER A REP CAME OUT AND SAID IT WAS FIXED. ANOTHER SOFTWARE ADJUSTMENT WAS MADE. YESTERDAY, JAN 5 THE SAME PROBLEM OCCURRED AND THIS TIME I ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. ONCE AGAIN I WAS CLOSE TO MY DEALER AND WAS ABLE TO DROP THE TRUCK OFF IN THEIR LOT. THEY ARE CLOSED ON SUNDAY SO I CALLED THEM TODAY AND I AM WAITING FOR THEM TO ?FIX? IT AGAIN. I AM ALMOST AFRAID TO DRIVE THE VEHICLE AFTER THIS LATEST INCIDENT. UPDATED 03/04/15*LJ UPDATED 10/8/2015*JS
Other or unspecified, Dec 29, 2014
I STILL GET RECALL LETTERS BUT THE DEALER (AUTONATION WEST HWY 50 ORLANDO TELLS ME IT IS COMPLETE BUT THE CARDS SAYS INCOMPLETE THAT I GET FROM GM. MY ONSTAR ALSO TELLS ME TO GET IT FIXED..WHAT MUST I DO TO FEEL SAFE ? THIS IS MY 3RD SILVERADO BUT WHAT A PROBLEM !!!!! *TR
Structure, Vehicle speed control, Dec 26, 2014
WHILE MOVING FROM A STOP THE TRUCK SOMETIMES LAGS IN ACCELERATION WHICH MAY CAUSE THE OPERATOR TO DEPRESS THE ACCELERATOR FURTHER THAN REQUIRED TO ENTER TRAFFIC. THIS CONDITION ALSO MAY CAUSE A SHORT ACCELERATION DELAY WHEN PULLING INTO TRAFFIC THAT CAN BE UNEXPECTED BY THE OPERATOR. I HAVE BEEN SURPRISED MANY TIMES BY THIS OPERATOR DISCONNECT ACCELERATING FROM A STATIONARY POSITION. AFTER DRIVING MY NEW TRUCK 900 MILES I INVESTIGATED THE ACCELERATOR PEDAL ASSEMBLY BRACKET TO FIND THAT THE ENTIRE BRACKET IS NOT PROPERLY FASTENED STRUCTURALLY TO THE FIRE WALL BY DESIGN. I INSPECTED MY TRUCK ON 12/23/14 AND FOUND THIS PROBLEM, THE ACCELERATOR PEDAL BRACKET FLEX ON MY TRUCK LOOKS TO BE ~3/4" TO 1" BEFORE THE ELECTRONIC LINKAGE ENGAGES. THE PEDAL TIP-IN ENGAGEMENT HAS TO FLEX THE MOUNTING BRACKET BEFORE THE ELECTRONIC ACCELERATION SWITCH ENGAGES. I CAN'T BELIEVE THE GM ENGINEERING AND DESIGN TEAM'S WOULD APPROVE OF SUCH A FLIMSY MOUNTING BRACKET FOR THIS IMPORTANT PART OF BASIC MOTOR VEHICLE OPERATION. I FEEL OVER TIME AND USAGE THAT THIS BRACKET MAY COMPLETELY FAIL AS CURRENTLY DESIGNED. I COULD SHIM AND INSTALL ADDITIONAL HARDWARE TO CORRECT THIS SAFETY ISSUE, BUT I FEEL THIS DESIGN ISSUE SHOULD BE ADDRESSED WITH GM BEFORE SOMEONE HAS A CRASH OR WORST. *TR
Power train, Dec 9, 2014
BACKED MY TRUCK DOWN A BOAT RAMP. PUT MY TRUCK IN PARK WHILE APPLYING PARKING BRAKE TRUCK ROLLED BACK INTO WATER. WHEN PULLED OUT I NOTICED MY TRUCK WAS BACK IN PARK. I BELIEVE TRUCK JUMPED OUT OF GEAR. *TR
Air bags, Dec 3, 2014, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DEPLOYED HOWEVER, THREE MINUTES LATER THE DRIVER'S SIDE AIR BAG DEPLOYED A SECOND TIME WITHOUT WARNING. IT WAS UNKNOWN IF THE CONTACT SUSTAINED ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Suspension, Dec 3, 2014
BOUGHT A NEW 2014 CHEVY PICKUP WITH FOUR (4) MILES ON IT AND IT HAS A VIBRATION THAT THE DEALER CAN NOT REPAIR (3) TIMES IT NOW HAS 736 MILES MOSTLY PUT ON BY THE DEALER. THE MORE I DRIVE IT THE WORSE IT GETS, GM & CHEVROLET MOTOR DIVISION HAVE BEEN NO HELP! *JS
Electrical system, Exterior lighting, Visibility/wiper, Dec 2, 2014
WAS TOWING A TRAILER, STOPPED AND FILLED UP WITH GAS. AS LEAVING THE GAS STATION, DASH LIGHTS DIMMED AND BRIGHTENED ON THEIR OWN, THEN WASHER PUMP STARTED SQUIRTING FLUID WITHOUT WIPER BLADES MOVING. WASHER PUMP CONTINUED SQUIRTING TILL THE RESERVOIR WAS EMPTY AND BURNED THE PUMP. AFTERWARDS, ALL INTERIOR LIGHTS STOPPED WORKING, EXCEPT FOR THE DASH LIGHTS. ALSO, LOST ALL PARKING, HEAD LAMPS, TURN SIGNAL AND BRAKE LIGHTS ON THE 2014 SILVERADO 1500, EXCEPT FOR HIGH MOUNT STOP LAMP, WHICH WAS STUCK ON BRIGHT, AS IF BRAKE PEDAL WAS DEPRESSED. UPON READING OWNERS MANUAL, THERE IS A REFERENCE TO LOOSING LIGHTS UNDER "ELECTRICAL OVERLOAD". ALL ELECTRONICS BEING USED WAS FACTORY INSTALLED, OTHER THAN THE TRAILER THAT WAS BEING PULLED. UPON TAKING IT TO THE DEALERSHIP FOR REPAIR, THEY COULD NOT DETERMINE WHAT CAUSED THE ISSUE. THEY REPLACED A BODY CONTROL MODULE. ONE WEEK AFTER GETTING THE TRUCK BACK FROM THE DEALERSHIP, THE DASH LIGHTS HAVE DIMMED AND BRIGHTENED ON THEIR OWN AGAIN, THEREFORE, I AM AFRAID TO HOOK MY TRAILER BACK UP IN FEAR OF LOOSING ALL MY LIGHTS AGAIN, OR WORSE, DRIVING AND ALL OF THE SUDDEN, WASHER PUMP STARTS SQUIRTING FLUID AND GETTING INTO AN ACCIDENT. AFTER TALKING TO GM DIRECTLY, THEY CANNOT PROVIDE AN ANSWER TO WHAT HAPPENED OR WHY THEY WOULD REFERENCE THE "LOOSING LIGHTS UNDER ELECTRICAL OVERLOAD" IN THE OWNERS MANUAL, BECAUSE OF A KNOWN DEFECT OR ISSUE THAT WOULD HINDER THEIR PROFITS. *JS
Power train, Nov 30, 2014
I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH WHEN MY VEHICLE SUDDENLY JUMPED OUT OF GEAR INTO NEUTRAL. AFTER ABOUT 20 SECONDS IT WENT BACK INTO GEAR. *TR
Seats, Nov 26, 2014
THE REAR SEAT HEAD RESTS ON THE 2014 CHEVY SILVERADO Z71 DOUBLE CAB 1500 TRUCKS DO NOT PROVIDE PROTECTION. THEY DO EXTEND UP SOME BUT NOT ONLY DO THEY NOT STAY IN PLACE WHEN EXTENDED UP, THEY ALSO DO NOT EXTEND UP HIGH ENOUGH FOR EVEN A 5' 8" PERSONS HEAD. THE REST STILL ALLOWS THE PASSENGERS HEAD TO HIT THE REAR WINDOW. WHEN ONE RESTS THEIR HEAD BACK THE REST EASILY GOES DOWN AND DOES NOT LOCK IN PLACE. REAR IMPACTS WOULD DEFINITELY RESULT IN A HEAD INJURY. OTHERS ON VARIOUS CHEVROLET ONLINE FORUMS HAVE NOTICED THE PROBLEM AND WILL NOT LET ADULTS RIDE IN THE REAR DOUBLE CAB AREA OF THE TRUCK. I CAN SEND YOU A VIDEO OF THIS PROBLEM IF YOU LIKE. EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Nov 25, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT SMOKE WAS ALSO EMITTING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR SEALS HAD FAILED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 950.
Tires, Nov 21, 2014
PURCHASED SILVERADO NEW OCT 2014. DRIVING DRY CLEAN HIGHWAY, APPROX. 35 MPH, REAR RIGHT TIRE COMPLETELY EXPLODED. DID NOT HIT ANYTHING OR ANYONE, JUST BLEW. TIRE WAS A BRIDGESTONE H/L 684 II THAT CAME ON TRUCK AT TIME OF PURCHASE FROM CHEVROLET DEALERSHIP. OF COURSE TIRES ARE NOT COVERED UNDER WARRANTY. *TR
Electrical system, Service brakes, Nov 20, 2014
I OWN A 2014 CHEVY Z71 THAT HAD A SHERROD LIFT PACKAGE INSTALLED AT THERE FACTORY AND I HAVE BROUGHT IT INTO THE DEALER FOR EXCESSIVE TIRE WEAR AND THE SECOND TIME IT WAS IN THE DEALER DISCOVERED THAT ALL 4 BRAKE LINES WERE ABOUT TO BURST DUE TO EXCESSIVE WEAR AND INCORRECT INSTALLATION OF THE LIFT. MY CONCERN IS THERE ARE ALOT OF THESE TRUCKS ON THE MARKET AND HAD I DROVE IT ANOTHER WEEK IT WOULD HAVE BEEN FATAL FOR ME OR SOMEONE I HIT DUE TO BRAKE FAILURE. I FEEL THIS ISSUE NEEDS TO ADDRESSED DUE TO THE SEVERITY OF THE ISSUE. THE DEALER DEADLINED MY VEHICLE DUE TO A MAJOR SAFETY FACTOR AND CONTACTED SHERROD. AS OF YET I HAVE NOT HEARD FROM SHERROD ABOUT THE REPAIR. ITS THE THOUSANDS OF OTHER DRIVERS OF THESE VEHICLES I AM CONCERNED ABOUT. IF THE ONE I OWNED WAS DONE INCORRECTLY BUT TO SPECS ACCORDING TO SHERROD THAN IN 7000 MILES IF MINE WERE WITHIN DAYS OF BURSTING THAN SO ARE THERES. I HAVE PICTURES OF THE LINES IF SOMEONE NEEDS THEM. SOMETHING HAS TO BE DONE OR LIVES WILL AND ARE AT STEAK. *TR
Exterior lighting, Nov 20, 2014
2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO FAULTY HEADLIGHTS. *TGW THE CONSUMER STATED THE HEADLIGHTS WENT OUT, WHILE HER SON WAS DRIVING. *JB
Power train, Nov 15, 2014
TRUCK WAS TOOK TO GM SHOP FOR VIBRATION IN POWER TRAIN REPLACED REAR PROPELLER SHAFT. I DROVE TRUCK 60 MILES HOME SAME VIBRATION TOOK BACK TO SHOP. TOOK INST. TEC. AND TRANSMISSION TEC. FOR RIDE BOTH SAID YES YOU HAVE A VIBRATION AND A HARD UP AND DOWN SHIFT AT 20 TO 30 MPH. NOTHING DONE AT THIS TIME CALLED SHOP FOREMAN AND HE SAID WOULD GET FIELD ENGINEER INVOLVED NOT HEARD FROM THEM SINCE. FILED A COMPLAINT WITH GM CASE # 71-1359113487 HAVE NOT HERD FROM THEM. VIBRATION HAS GOT WORSE IT WILL VIBRATE AT ANY CONSTANT SPEED FROM 0 TO 60 ALONG WITH A RUMBLING SOUND PLUS THE HARD DOWN AND UP SHIFT. 7117 MILES ON TRUCK NOW I FEEL IT IS GETTING UNSAFE TO DRIVE. FOR IF IT LOCKS UP GOING DOWN THE ROAD AT 60 MPH IN HEAVY TRAFFIC WHAT IS GOING TO HAPPEN AM I GOING TO KEEP IT UNDER CONTROL. *TR
Engine, Nov 14, 2014
THE VEHICLE WAS SERVICED AT LANDERS CHEVROLET, BENTON, AR 72015, ON 10/30/14. THE DEALERSHIP CHANGED THE OIL. ON NOVEMBER 6, 2014, THE ENGINE STOPPED WHILE BEING DRIVEN DOWN THE STREET AT A RATE OF 35 MPH. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP REFUSED TO REPLACE THE VEHICLE UNDER WARRANTY. THE SERVICE MANAGER STATES THAT THE BACK TIRES ARE WORN WHICH INDICATES ABUSE. GM WAS CONTACTED SEVERAL TIMES AND EVERY TIME WE HAVE CONTACTED THEM, THE REPRESENTATIVES HAVE STATED THAT THE TIRES HAVE NOTHING TO DO WITH THE ENGINE AND THE ENGINE IS UNDER WARRANTY AND HAS TO BE REPLACED. GM THEN CONTACTED THE DEALERSHIP, AND THE DEALERSHIP CONTACTED ME AND TOLD ME THAT THEIR GM REP. STATED THAT HE DID NOT HAVE TO REPLACE THE ENGINE DUE TO THE TIRES. WE CONTACTED GM AGAIN AND WHEN THE REPRESENTATIVE CALLED US BACK, THEY STATED THAT THEY ARE NOT GOING TO REPLACE THE ENGINE UNDER WARRANTY BASED ON THE DEALERSHIP. *TR
Structure, Nov 12, 2014
JUST BOUGHT THE TRUCK, FIRST DAY OR TWO DROVE SLOW NO ISSUES. ONCE I GOT COMFORTABLE DRIVING AROUND 65-70 MPG I START TO GET A VIBRATION AND SHAKING TO THE POINT IT FEELS NOT SAFE AT ALL. I LOOKED UP ON THE INTERNET AND TONS OF PEOPLE ARE HAVING THIS PROBLEM. TRUCK IS BRAND NEW TRUCK. *TR
Engine, Nov 12, 2014
TRUCK ENGINE COMPLETELY SHUT OFF WHILE DRIVING IN NORMAL TRAFFIC. COASTED TO SIDE OF THE ROAD AND RESTARTED THE TRUCK. CHECK ENGINE LIGHT WAS ON SOLID. TOOK TO A CHEVROLET DEALER WHO REFUSED TO WORK ON IT BUT TOLD ME THE 3 CODES SHOWING RELATED TO THE CAMSHAFT. DROVE THE TRUCK HOME AND IT FELT LIKE IT WAS MISFIRING AS IT WAS JERKING AROUND THE ENTIRE TIME. CHEVROLET HAD IT TOWED TO ANOTHER DEALER WHO SAID, AGAIN, THERE IS NOTHING WRONG. TOLD THEM THIS IS A CLEAR SAFETY ISSUE AND THE DEALERS ARE JUST CLEARING THE CODES BECAUSE THEY DO NOT WANT TO TAKE ON THE WARRANTY WORK. AWAITING RESOLUTION FROM GENERAL MOTORS. THEY TOLD ME FOR NOW, I JUST NEED TO DRIVE IT UNTIL IT HAPPENS AGAIN. *TR
Other or unspecified, Nov 10, 2014
AFTER SEVERAL TRIES, STILL WON'T PASS SMOG CERTIFICATION IN CALIFORNIA. PURCHASED IN OREGON, LESS THEN 30 MILES FROM CALIFORNIA. *TR
Steering, Suspension, Wheels, Nov 6, 2014
I PURCHASED MY 2014 CHEVROLET SILVERADO ON 7/11/14. ON THE WAY HOME I CALLED THE DEALER TO TELL THEM THAT IT HAD A BAD VIBRATION WHEN DRIVING AT HIGHWAY SPEEDS. THE FIRST REPAIR WAS ATTEMPTED ON 7/25/14 WITH 1207 MILES. I HAVE HAD THE TRUCK BACK AT LEAST 8 TIMES FOR A REPAIR. THE DEALER HAS REPLACE TIRES. THEY HAVE BALANCED THE TIRES AT LEAST 6 TIMES THAT I KNOW ABOUT. THEY HAVE REPLACED THE DRIVE SHAFT. THE HAVE REPLACE THE RING GEAR AND PINION. REPLACED THE ENTIRE DIFFERENTIAL ( THEY SWAPPED IT FROM ANOTHER NEW TRUCK) THEY HAVE REPOSITIONED THE MOTOR MOUNTS. NOW THEY ARE WANTING TO REPLACE THE REAR DIFFERENTIAL AGAIN. I HAVE BEEN PATIENT WITH THEM TRYING TO LET THEM FIX THE CONCERN. THEY HAVE A GENERAL MOTORS SERVICE ENGINEER INVOLVED AND HE HAS SEVERAL PARTS ORDERED FOR IT. THE DEALERSHIP HAD TALKED TO THEIR FACTORY REP AND AT ONE TIME THEY TALKED ABOUT GM BUYING THE TRUCK BACK AND GETTING ME ANOTHER TRUCK. I DON'T FEEL THE TRUCK I HAVE IS SAFE. IT HAS HAD THE WHEELS OFF MORE TIMES THAN I WOULD HAVE ROTATED MY TIRES IN 150000 MILES. *TR
Power train, Nov 5, 2014
WHILE SITTING AT A TRAFFIC LIGHT WHILE REMOVING FOOT FROM BRAKE PEDAL VEHICLE JUMP FORWARD (AS BEING REAR ENDED) AT OTHER TIMES AT LOW SPEEDS WHILE PARKING VEHICLE LUNGES FORWARD. VEHICLE ACTS LIKE TRANSMISSION IS SLIPPING THEN LUNGES FORWARD. TOOK VEHICLE TO DEALERSHIP AND THEY REPORTED THAT PROBLEMS ARE A NORMAL AND ARE A NORMAL CHARACTERISTIC OF VEHICLE OPERATING AS DESIGNED. DEALERSHIP THEN GAVE ME A LIST OF SERVICE BULLETINS OF PAST ISSUES THAT WERE NOT PART OF MY ORIGINAL COMPLAINT. VEHICLE PROBLEMS STARTED WITH LESS THAN 800 MILES NOW HAS 1800. VEHICLE PROBLEM IS INTERMITTENT. *TR
Power train, Electrical system, Engine, Nov 4, 2014
1.AVERAGE GAS MILEAGE BETWEEN 10 TO 12MPG ON FREEWAY WHICH IS NOWHERE NEAR WHAT WAS SHOWN ON THE STICKER. 2.RADIO NOT WORKING/LOCKS UP, CONSTANT SYSTEM ERRORS, AND DISPLAY SCREEN GOING BLACK OR GREEN AT RANDOM. 3.MYLINK SYSTEM NOT WORKING CORRECTLY, WON'T TAKE VOICE COMMANDS & SHOWS ERROR MESSAGES ON SCREEN. THE COMPUTER WILL COMPLETELY LOCK UP & BECOME UNRESPONSIVE UNTIL RESTART. 4.NAVIGATION SYSTEM SCREEN TURNS SOLID GREY & LOCKS UP AT RANDOM. 5.BACKUP CAMERA IS COMING ON & THE SCREEN THEN TURNS BLACK WHILE AT FREEWAY SPEEDS IN DRIVE, SHOWS ERROR MESSAGES. 6.LANE DEPARTURE SYSTEM NOT WORKING/DETECTING DRIVERS SIDE LINES ON ROAD WHEN CROSSED. 7.DRIVER AND PASSENGER'S FRONT SEATS FEEL LOOSE AT MOUNTING BRACKETS WHILE DRIVING (ROCKS BACK AND FORTH). 8.HEATED/COOLED SEATS NOT COOLING. 9.TRANSMISSION NOT SHIFTING CORRECTLY, MISSES GEARS ON ACCELERATION; CONSTANT SLIPS & CLUNKS' FROM POWERTRAIN WHILE AT ROAD SPEED. 10.TRANSMISSION/TORQUE CONVERTER WON'T DISENGAGE FROM ENGINE PROPERLY WHEN BRAKING & PUSHES THE TRUCK UNDER ENGINE POWER, TO A STOP AT RANDOM TIMES. THE ECM/TCM IS HAVING COMMUNICATION ERRORS OR PROBLEMS CAUSING HAZARDOUS CONDITIONS TO PRESENT THEMSELVES AT RANDOM UNPREDICTABLE INTERVALS TO DRIVERS. 11.ENGINE MISSES/STALLS WHEN MAKING SHARP TURNS AT RANDOM: FAILS TO ACCELERATE WHEN MERGING INTO ONCOMING FREEWAY TRAFFIC OR TURNING OUT OF PARKING LOTS. AGAIN, THE ECM/TCM IS HAVING SOME SORT OF SOFTWARE COMMUNICATION ERROR WHICH IS CAUSING HAZARDOUS CONDITIONS TO PRESENT THEMSELVES AT RANDOM UNPREDICTABLE INTERVALS TO DRIVERS. FREEWAY MERGING WITH ONCOMING TRAFFIC OR OUT OF A PARKING LOT INTO ONCOMING TRAFFIC WITHOUT THE ABILITY TO ACCELERATE THE VEHICLE IS AN EXTREMELY HAZARDOUS CONDITION NOT ONLY TO THE PASSENGERS OF THE UNRESPONSIVE VEHICLE BUT TO THE PASSENGERS/DRIVERS IN THE ONCOMING TRAFFIC. -TRUCK JUST BOUGHT BACK BY GM AT OUR LOSS. *TR
Power train, Nov 4, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHEN SHIFTING INTO REVERSE, A LOUD NOISE EMITTED FROM THE TRANSFER CASE AND THE VEHICLE VIOLENTLY JERKED FORWARD. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V614000 (POWER TRAIN). HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND, AFTER MULTIPLE REPAIRS, A TECHNICIAN FROM THE MANUFACTURER INDICATED THAT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.