2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Power train, Jun 12, 2014
TL* THE CONTACT OWNS 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE TRANSMISSION JUMPED AND SURGED WITH OUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT WHAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPDATED 10/7/14*CN
Engine and engine cooling, Power train, Jun 9, 2014
WHEN DRIVING AT HIGHWAY SPEEDS BETWEEN 72 MPH +, THE VEHICLE WILL VIBRATE VERY BADLY TO THE POINT WHERE YOU CAN NOT DRIVE SO FAST. IT COMES AND GOES AND WHEN IT COMES BACK SOMETIMES EVEN AT REDUCED SPEEDS OF 65MPH THE VEHICLE STILL VIBRATES VERY BAD. I HAVE INFORMED GM OF MY ISSUE AND MY LOCAL DEALERSHIP AND THEY CHOOSE NOT TO DO ANYTHING. REALLY, BECAUSE THEY DON'T KNOW WHAT IT IS. THE VIBRATION IS SO BAD THAT IT CAN NUMB YOUR BODY BY THE END OF YOUR DRIVE OR DISTRACT YOU ENOUGH TO CRASH. I DRIVE UP TO 9 HOURS WITH MY VEHICLE FOR WORK AND IT IS VERY UNCOMFORTABLE. I AM FILING THIS COMPLAINT TO SEE IF I CAN GET HELP TO STOP THIS ISSUE FROM HAPPENING. A LOT OF PEOPLE ARE ALSO HAVING THIS PROBLEM AND FROM MY UNDERSTANDING, GM IS IGNORING THEM AS WELL. *TR
Power train, Jun 3, 2014
THE VEHICLE IS SHAKING ON THE HIGHWAY AT NORMAL HIGHWAY SPEEDS. IT MAKES FOR POOR CONTROL OF THE VEHICLE. IT IS A BRAND NEW CHEVROLET SILVERADO HIGH COUNTRY. IT HAS BEEN SERVICED 3 TIMES AND THE DRIVETRAIN HAS BEEN BALANCED, THE TIRES REPLACED, FORCED BALANCED THE WHEELS, REPLACED THE TIRES AND STILL THE PROBLEM PERSISTS. IT CAUSES LANE WANDER AND DOES NOT FEEL SAFE AT NORMAL SPEED. *TR
Power train, Jun 3, 2014
TL- THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT A NOTIFICATION LETTER WAS SENT PERTAINING TO THE ONSTAR SYSTEM INDICATING THAT THERE WAS A TRANSMISSION RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INDICATED NO ACTION NEEDED TO BE TAKEN AND FOR THE CONTACT TO WAIT UNTIL IT WAS TIME TO SERVICE THE VEHICLE AT 6,000 MILES. THE VEHICLE WAS NOT INSPECTED NOR DIAGNOSED WHEN THE CONTACT REPORTED THE CONCERN TO THE AUTHORIZED DEALER. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. DYD
Electrical system, May 27, 2014
I DON'T LIKE THE AUTO LOCKS ON ALL THE DOORS. IF YOU DON'T PUT THE TRUCK IN PARK, THE DOORS WILL NOT UNLOCK, AND IF THE KIDS PULL THE HANDLE BEFORE I PUT IN PARK, YOU HAVE TO GO OUTSIDE THE TRUCK AND OPEN THE DOOR. I HAVE TURNED OFF ALL THE LOCKS AND IT STILL DOES IT, AND THE DEALERSHIP SAYS THAT IS JUST THE WAY THEY ARE MADE NOW. IF I WAS IN AN ACCIDENT AND THE CAR WAS STILL IN GEAR, MY KIDS WOULD BE TRAPPED IN THE TRUCK, BECAUSE EVEN HITTING THE UNLOCK BUTTONS WILL NOT OPEN THE DOORS. THIS IS VERY CONCERNING, I CAN'T EVEN DROP THE KIDS OFF AT SCHOOL IN THE LINE BECAUSE I HAVE TO PUT THE TRUCK IN PARK IN ORDER FOR THE DOORS TO UNLOCK AND THAT IS AFTER I HIT THE UNLOCK BUTTON TO GET THEM TO UNLOCK. THIS IS VERY SCARY TO MY WIFE AND I. WHAT CAN BE DONE? THANKS. *TR
Structure, May 27, 2014
FRAME RAILS ARE SHOWING RUST. ALSO REAR AXLE IS RUSTING. *TR
Suspension, Power train, Structure, May 25, 2014, crash
ON FRIDAY MAY 23, 2014, I WAS BACKING AN EMPTY BOAT TRAILER DOWN MY PRIVATE BOAT LAUNCH WITH MY NEW 2014 CHEVROLET SILVERADO 1500 PICKUP. WHEN I PUT THE TRANSMISSION INTO REVERSE WITH MY FOOT ON THE BRAKE THE ENGINE SUDDENLY REVVED UP, STARTED SPINNING WHEELS, AND SHOT DOWN THE RAMP HITTING THREE BULKHEAD PILINGS EIGHT FEET APART, FINALLY WEDGING THE TRUCK INTO THE LAST PILING AND STOPPING BEFORE GOING INTO THE WATER. THE INCIDENT LASTED LESS THAN FIVE SECONDS AND MY FOOT NEVER LEFT THE BRAKE AS WITNESSED BY A THIRD PARTY VERIFYING THE BRAKE LIGHTS NEVER WENT OFF. I FEEL OBLIGATED TO REPORT THIS TO BOTH CHEVROLET AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. HAD THIS OCCURRED IN A PUBLIC PARKING AREA, SERIOUS INJURIES AND DAMAGE TO OTHER VEHICLES COULD HAVE RESULTED. AN INSURANCE CLAIM HAS BEEN MADE, AND AFTER REPAIRS HAVE BEEN COMPLETED, THE VEHICLE WILL BE TAKEN TO MY CHEVROLET DEALER FOR ANALYSIS FOR POSSIBLE DEFECTS. *TR
Power train, Service brakes, May 13, 2014
PULLED THE TRUCK INTO THE GARAGE AND PUT THE TRUCK INTO PARK. TURNED THE VEHICLE OFF AND THE VEHICLE DID NOT REGISTER AS IT WAS IN PARK BUT RATHER SEEMED TO BE IN NEUTRAL. THE TRUCK BEGAN TO ROLL BACKWARDS. I PLACED MY FOOT ON THE BRAKE PEDAL TO STOP THE VEHICLE AND MOVED THE GEAR SHIFTER TO ENSURE IT WAS INDEED IN PARK, IT WAS IN PARK. I TURNED THE VEHICLE BACK ON AND CONFIRMED THAT THE TRUCK WAS DISPLAYING P (PARK) ON THE INSTRUMENT PANEL. *TR
Engine, May 9, 2014
UPON STARTUP, MY TRUCK'S CHECK ENGINE LIGHT ILLUMINATED. THE CAR WAS RESTARTED AND THE LIGHT DID NOT CLEAR. CAR WAS TAKEN TO DEALER AT 10,383 MILES. THEY CHECKED THE CODES AND RECEIVED A HARD CODE P0420 BANK 1, CATALYTIC CONVERTER FAILURE. THE CATALYTIC CONVERTER WAS REPLACED AND THE CODES CLEARED OUT. MAINLY REPORTING THIS BECAUSE THE TRUCK IS FOUR AND A HALF MONTHS OLD AND HAS 10,383 MILES UPON FAILURE. CATALYTIC CONVERTERS SHOULD LAST LONGER. *TR
Power train, May 6, 2014
WAS IN A TURN LANE FOLLOWING A VEHICLE GOING SLIGHTLY UPHILL ROLLING UP TO AN INTERSECTION TO MAKE A LEFT. THE VEHICLE IN FRONT OF ME MADE THEIR TURN AND WHILE I WAS STILL ROLLING I CHECKED ONCOMING TRAFFIC. THERE WAS A VEHICLE COMING IN THE OTHER DIRECTION, BUT I TOO HAD TIME TO MAKE THE TURN IN FRONT OF THE ONCOMING VEHICLE. I STEPPED ON THE ACCELERATOR AND IT DID NOTHING FOR WHAT SEEMED LIKE A HALF OF A SECOND BEFORE FINALLY ACCELERATING. IT WAS AS IF IT WAS THE OLD DAYS WHEN WE HAD A BADLY TUNED CARBURETOR AND THE ENGINE BOGGED BEFORE FINALLY TAKING OFF. ONLY, THE TRUCK DOESN'T BOG, IT JUST DOESN'T RESPOND AS QUICKLY AS IT SHOULD ALL THE TIME. I HAD THE VEHICLE IN "DRIVE" SO PERHAPS IT WAS RUNNING IN V4 AND/OR IN THE MIDDLE OF A TRANSMISSION SHIFT OR DOWNSHIFT. REGARDLESS, AN ACCELERATOR THAT DOES NOT RESPOND THE SAME WAY EVERY TIME BUT VARIES DEPENDING ON DRIVING CONDITIONS IS IN MY OPINION DANGEROUS. *TR
Engine, May 2, 2014
PICKED UP NEW SILVERADO WITH 150 OR SO MILES ON WEDNESDAY 4/16/14. DROVE ABOUT 20 MILES ON THURSDAY AND FRIDAY TRUCK WOULDN'T START. EVERYTHING LIGHTS UP ON THE DASHBOARD AND ELECTRONICS WORK BUT WILL NOT TURN OVER TO START. TOTALLY DEAD. DEALER HAD ME CALL CHEVY ROADSIDE AND THEY HAD IT TOWED TO DEALER. DEALER REPLACED SOME FUSE BOX PARTS AND BROUGHT TRUCK BACK ON FOLLOWING WEDNESDAY 4/23. HAPPENED AGAIN 2 DAYS LATER AND DEALER CAME BACK AND PICKED THIS UP. THE DEALER HAS HAD THE TRUCK FOR A FULL WEEK WITH NO COMMITMENT TO WHEN IT WILL BE READY OR GUARANTEE IT WOULD NOT HAPPEN AGAIN. CURRENTLY DEALER WORKING WITH CHEVY ENGINEERS TO TROUBLESHOOT PROBLEM. THIS IS THE FIRST INSTANCE THIS DEALER HAS HEARD ABOUT THIS HAPPENING. *TR
Structure, Apr 24, 2014
I BOUGHT THIS TRUCK BRAND NEW ON FEBRUARY 13, 2014 WITH APPROXIMATELY 33 MILES ON THE ODOMETER. ON APRIL 23, 2014, I NOTICED THAT THE BLACK WAX COATING ON THE FRAME WAS PEELING OFF AND RUST WAS DEVELOPING IN SEVERAL LOCATIONS. I AM CURRENTLY IN THE PROCESS OF TRYING TO GET THIS REPAIRED THROUGH THE DEALERSHIP THAT I PURCHASED THE TRUCK FROM. IN THE MEAN TIME I'VE BEEN INSPECTING OTHER 2014 SILVERADOS ON DEALERSHIP LOTS AND I NOTICED RUST DEVELOPING ON THOSE FRAMES IN VARIOUS LOCATIONS AS WELL. AFTER CONSULTING WITH A DEALERSHIP SERVICE DEPARTMENT, I HAVE FOUND OUT THAT THERE IS A SERVICE BULLETIN OUT REGARDING THIS PROBLEM. IN MY OPINION THOUGH A BRAND NEW TRUCK SHOULD NOT BE RUSTING LIKE THIS AND I HAVE SERIOUS CONCERNS REGARDING THE LONG TERM QUALITY AND SAFETY OF THIS VEHICLE AS A RESULT. *TR
Power train, Apr 17, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHEN THE GEARS WERE SHIFTED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Structure, Apr 13, 2014
SEVERE RUST OVER ENTIRE VEHICLE FRAME. BLACK PAINT FLAKING OFF EVERYWHERE AND SEVERE CORROSION WHERE WIRING HARNESSES GROUND TO FRAME. WAX COATING ALMOST DOES NOT EXIST. *JS
Visibility, Structure, Apr 11, 2014
THE REAR WINDOW OF MY 2014 LTZ DOUBLE CAB REFLECTS THE CLIMATIC CONTROL PANEL LIGHTS BACK TO THE REAR VIEW MIRROR DURING NIGHT DRIVING. THE REFLECTION IS A SEVERE DISTRACTION DURING NIGHT TIME DRIVING, ESPECIALLY WHEN NO ONE IS IMMEDIATELY BEHIND YOU WITH THEIR LIGHTS ON. GM IS AWARE OF PROBLEM AND IS DOING NOTHING ABOUT IT. I'VE HAD THE DEALERSHIP (LOTSPEICH IN WARRENSBURG, MO 64093) IN CONTACT WITH GM. GM DIRECTION IS TO TURN DOWN THE INSTRUMENT PANEL LIGHTS, THAT WOULD BE OFF, TO REDUCE/ELIMINATE REFLECTION. THIS IS A MANUFACTURING/DESIGN ISSUE CAUSING, WHAT I BELIEVE TO BE, A SAFETY CONCERN. TO KEEP THIS REFLECTION FROM DISTRACTING ME I TURN MY MIRROR DOWN, SHIFTING THE REFLECTION, PROBLEM IS I KNOW CAN'T SEE OUT OF THE REAR VIEW MIRROR. *JS
Visibility/wiper, Apr 10, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 55 MPH, THE DRIVERS SIDE WINDOW COLLAPSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR INSPECTION IN ORDER TO DIAGNOSE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700.
Steering, Apr 1, 2014
WHEN DRIVING AT HIGHWAY SPEEDS ON WINDING ROADS, THE STEERING DOES NOT RETURN TO CENTER WHEN THE TURN IS FINISHED. THE STEERING "STICKS" AND THE WHEEL NEEDS TO BE PUSHED BACK TO CENTER. THE STEERING STICKS HARD AND IT TAKES CONSIDERABLE FORCE TO RETURN THE WHEEL TO CENTER, SOMETIMES RESULTING IN AN OVERCORRECTION, AND LOSS OF LANE POSITION. THE TRUCK IS DIFFICULT TO CONTROL AND IMPOSSIBLE TO KEEP CENTERED IN THE LANE WHEN HAVING THIS PROBLEM. THE PROBLEM CONSISTENTLY HAPPENS AT HIGHWAY SPEED, AND ON WINDING ROADS. GENTLE CURVES DO NOT PRODUCE THE PROBLEM, BUT THE WINDING INTERSTATE HIGHWAYS OF KENTUCKY, VIRGINIA, WEST VIRGINIA, AND NORTH CAROLINA DO. THE TRUCK NOW HAS 7000 MILES ON IT, AND THE PROBLEM APPEARS TO BE GETTING WORSE. *TR
Power train, Mar 31, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING NO PARTICULAR SPEED THE TRANSMISSION TEMPERATURE GAUGE BEGAN TO INCREASE UP TO TWO HUNDRED AND FIFTEEN DEGREES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.
Electrical system, Mar 25, 2014
NOTE: THE TRUCK WOULD NOT CRANK TWO TIME BEFORE I STARTED TAKING IT TO THE DEALER ON THE FOLLOWING DATES. 1/21/14 TRUCK WOULD NOT CRANK, THE SEVICE DEPTMENT COULD NOT FIND ANYTHING WRONG 3/17/14 TRUCK WOULD NOT CRANK, TOWED TO DEALER, FOUND BODY CONTROL MODULE NOT WORKING PROPERLY 3/24/14 TRUCK WOULD NOT CRANK, TOWED TO DEALER, FOUND BODY CONTROL MODULE NOT WORKING PROPERLY THIS IS GETTING OLD!! *TR
Service brakes, Hydraulic, Vehicle speed control, Equipment, Mar 12, 2014, crash
2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF PEDAL ADJUSTMENT. *SMD THE CONSUMER STATED THE CARGO LIGHT BUTTON AND PEDAL ADJUSTMENT BUTTON DID NOT WORK, ONLY A DAY AFTER PURCHASING THE VEHICLE. THE CONSUMER AND HER HUSBAND THEN DECIDED TO TAKE A DRIVE. WHEN HER HUSBAND PUT THE TRUCK IN REVERSE, AND LIKE HE ALWAYS DID, HE SLOWLY TOOK HIS FOOT OFF THE BRAKE, AND LET THE TRUCK IDLE BACKWARDS. HOWEVER, WHEN HE DID, THE BRAKE PEDAL IMMEDIATELY ADJUSTED UP FOR A VERY SHORT PERSON AND THE ACCELERATOR PEDAL WENT TO THE FLOOR, AND THE VEHICLE SHOT OUT OF THE GARAGE VERY FAST. THE CONSUMER WAS INFORMED BOTH PEDALS ADJUSTED TOGETHER, BUT THAT WASN'T THE WAY IT SEEMED. HE IMMEDIATELY TRIED TO HIT THE BRAKE, BUT IT WAS ADJUSTED UP SO HIGH, HE COULDN'T GET HIS FOOT ON IT, UNTIL THEY WERE ALMOST THROUGH THE CARPORT AND THE VEHICLE STRUCK ONE OF THE STEEL POSTS OF THE CARPORT, DOING SEVERAL THOUSANDS DOLLARS OF DAMAGE. THE NEXT MORNING, THE VEHICLE WAS TOWED TO THE DEALER, FOR AN INSPECTION. THE NEXT DAY, THE DEALER CALLED, STATING THEY WERE UNABLE TO FIND A PROBLEM. ALSO, THE NAVIGATION SYSTEM WOULD NOT SAVE AN ADDRESS. UPDATED 03/27/14
Electrical system, Mar 10, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ALL THE LIGHTS AND GAUGES BLACKED OUT INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED UNDER A TECHNICAL SERVICE BULLETIN (NHTSA ID NUMBER: 10054229-ELECTRICAL SYSTEM). IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED, THE CONTACT NOTICED A SUBSTANTIAL REDUCTION IN FUEL EFFICIENCY. BOTH THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,280. ..UPDATED 05-09-14 *BF *TR *TR
Engine and engine cooling, Engine, Mar 6, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT BLACK SMOKE WAS BEING EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V007000 (ENGINE AND ENGINE COOLING) HOWEVER, THE FAILURE WOULD STILL OCCUR WHEN THE VEHICLE HAD BEEN IDLE FOR LONG PERIODS OF TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE DEALER STATED THAT UNLESS THE WARNING LIGHT WAS ILLUMINATED, THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURE WAS CONTACTED AND STATED THAT SINCE THE OCCURRENCE WAS NORMAL FOR A NEWER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1000. THE CURRENT MILEAGE WAS 33,000. *TR
Visibility, Mar 2, 2014
I NOTICED THAT THE HEATER DOESN'T WORK IN THE TRUCK WHEN IT IS COLD OUTSIDE. TODAY IT IS 23 DEGREES AND IT DIDN'T WORK. SEEMS THE LOWER THE SPEED OF THE FAN THE WARMER THE AIR IS. IT ACTUALLY WARMED UP IN THE TRUCK WHILE DRIVING WHEN THE FAN SPEED WAS OFF. *TR
Vehicle speed control, Engine, Feb 28, 2014
I PULLED OUT OF A PARKING LOT ON TO A CITY STREET AND PRESSED THE GAS PEDAL A LITTLE, PLANNING TO GET UP TO ABOUT 25 MPH BECAUSE THERE WAS A RED LIGHT A BLOCK AWAY. THE TRUCK RESPONDED AS IF I HAD FLOORED THE PEDAL. I TOOK MY FOOT OFF OF THE PEDAL AND THE TRUCK KEPT ACCELERATING AT FULL THROTTLE. I HIT THE BRAKES THINKING THE CRUISE CONTROL HAD GONE NUTS, BUT HITTING THE BRAKES WOULD NOT TURN IT OFF. IT KEPT ACCELERATING WITH THE TACH OVER 5000. I SHIFTED TO NEUTRAL AND THE ENGINE SPEED DROPPED DOWN TO IDLE. THE LIGHT TURNED GREEN AND I SHIFTED BACK TO DRIVE AND THE ENGINE IMMEDIATELY STARTED ACCELERATING AGAIN AT FULL THROTTLE. I PUT IT BACK IN NEUTRAL, MOVED OVER TO THE SHOULDER AND TURNED THE KEY OFF. THEN I STARTED THE ENGINE AGAIN AND THE PROBLEM DISAPPEARED. I'M 72; IF MY WIFE HAD BEEN DRIVING BY HERSELF, SHE PROBABLY WOULD HAVE HAD A SERIOUS WRECK. THE TRUCK IS A 2014 SILVERADO, BOUGHT 4 WEEKS AGO, 6 CYLINDER WORK TRUCK. *TR
Engine, Feb 23, 2014
I BOUGHT A BRAND NEW 2014 CHEVROLET SILVERADO 1 WEEK AGO TODAY. THE VEHICLE WAS DELIVERED 2 DAYS AGO. THE CHEVROLET DEALER DID NOT INFORM ME OF THE RECALL FOR POSSIBLE ENGINE FIRE. I CHECKED MY VIN NUMBER ONLINE AND IT SHOWS THAT MY VEHICLE HAS BEEN RECALLED ABOUT A MONTH AGO AND IT STILL HAS A WARNING FOR NOT BEING SERVICED AS PER CHEVROLET AND NHTSA WEBSITES. BASICALLY, THE CHEVROLET DEALER SOLD ME A NEW VEHICLE ON RECALL AGAINST THE COMPANY POLICY, DOCUMENT DCS3115 (NOTICE TO DEALERS), AS POSTED ON THIS WEBSITE . THE DEALER DID NOT INFORM ME IF THERE WAS ANY REPROGRAMMING DONE AS REQUIRED BY THE MANUFACTURER. I CALLED THE GENERAL SALES MANAGER WHO KNOWS MY VEHICLE TODAY AND HE DID NOT KNOW ABOUT THE RECALL AT ALL AND STATED HE GET BACK TO ME . ACCORDING TO GM CUSTOMER CARE AND AFTERSALES ON YOUR WEBSITE , ALL CHEVROLET AND GM DEALERS WERE SENT AND URGENT STOP DELIVERY ORDER ON JANUARY 10, 2014 ADDRESSED TO THE DEALER, GENERAL MANGERS, NEW VEHICLE SALES MANAGERS AND SERVICE MANAGERS TO STOP DELIVERY OF THE CHEVROLET SILVERADO AND TO REPROGRAM THEM PRIOR TO SALES. IN THE MEAN TIME I AM STUCK WITH THIS VEHICLE AND DO NOT KNOW WHETHER IT WAS SERVICED OR WHETHER IT IS AT RISK OF CATCHING FIRE. THIS HAS SHOWN LACK OF CONFIDENCE IN CHEVROLET AND ITS LOCAL DEALER IN COMMUNICATION, TRUST, AND CONFIDENCE. IT HAS PLACED ME AND MY FAMILY AT RISK. IT HAS VIOLATED THEIR RESPONSIBILITY OF DISCLOSURE TO THE CUSTOMER AND HAS BEEN NEGLIGENT IN ITS POLICIES AND PROTOCOL IN THE HANDLING OF RECALL AS MANDATED BY ITS CUSTOMER POLICIES GM CUSTOMER CARE DSC3115 AND US DEPARTMENT OF TRANSPORTATION NHTSA MOTOR VEHICLE SAFETY TITLE 49, UNITED STATES CODE CHAPTER 301 OF MAY 2013, OFFICE OF THE CHIEF COUNSEL. PLEASE INVESTIGATE . *TR