2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Structure, Feb 12, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? Truck failed state inspection because the frame had rust/corrosion holes in. Frame has been replaced @ this time & the old frame was scrapped. How was your safety or the safety of others put at risk? Due to the rotted/rusted frame the reliabilty & safety of the vehicle was compromised & could have resulted in injury, accident or death Has the problem been reproduced or confirmed by a dealer or independent service center? Independent garage verified the defective frame & replaced it w/a new frame. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? After having the frame replaced the vehicle now passed the required state safety inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Some surface rust was visible on the frame but it was not discovered to have rotted holes through until the underside was looked @ for the state safety inspection. It should also be noted that Chevrolet was contacted & provided the same documentation attached within. Chevrolet DENIED any re-imbursement due to the following: "After further review by our GM Reimbursement team, the vehicle is not eligible for a repair reimbursement due to the repairs being performed at a 3rd party. Also the vehicle is outside of the bumper to bumper warranty it would have been covered under by age and mileage."
Structure, Jan 29, 2024
My roof has started leaking recently in the back part of cab.
Structure, Service brakes, Jan 27, 2024
The frame is completely rusted out. Parts are falling off of it, it rusted under the factory wax rust preventive coating. the abs system will brake the truck on its own without any warning lights.
Structure, Other or unspecified, Jan 25, 2024
The 2014 Silverado I own the frame is rusting through already! Only 168,000 miles and cleaned and maintained very regularly and the frame is rusted so badly its almost scary to continue driving! My 97 Silverado the frame is still solid as can be with almost 400,000 miles on it and my 10 year old truck with half the miles the frame is shot already? Unacceptable!!
Service brakes, Jan 22, 2024
I have been receiving a service warning for the "Trailer Brake System" for years and found a video online telling me to report it due to this being a GM issue.
Electrical system, Engine, Jan 17, 2024, fire
The contact owned a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked in the rear driveway, he noticed a reflection of flames, and then he noticed that the hood of the vehicle had caught on fire. The contact stated that the fire extended to the front headliner and front seats of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There was no injury sustained. There was no police report filed. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 212,000.
Power train, Engine, Jan 17, 2024
AFM Lifters failure: - During the AFM activation and deactivation the lifters on my truck were observed to be collapsed causing the engine to malfunction. Transmission/Torque converter: Clunking noise when shifting between gears Makies noise when the gear is in neutral Rough shifting “Chevy Shake” - My truuk shakes violently while driving over 35 miles per hour, tires, alignment, etc was been tripple checked and replaced, dealer states it is within spec (even the shacking).
Power train, Other or unspecified, Engine, Jan 5, 2024
The vehicle is now at 158,109 Mi as of January 5th 2024 at approximately 148,000 to 152,000 Mi I noticed the transmission and or the rear differential starting to slip have play and making various noises and sounds along with a jerking feeling where you would hit the gas and you could see the tachometer wind up a little bit and then when it seems the gears would catch or however it works it would jerk you forward with a bang feeling like somebody hit you from behind but there's no one back there a few times I would hit the gas to leave from a stop and merge into traffic and the vehicle would not move at all until 2 or 3 seconds had passed for the engine and transmission to finally catch up with each other or something I've noticed many recalls and problems on these Transmissions as well as the same issues on a previous Chevy Silverado 2014 I had prior to this one I'm very concerned that at some point I'm going to try and enter a traffic situation and not be able to have forward motion taking a chance on being part of a collision due to the vehicle not moving forward as required when you hit the gas pedal. I've noticed signs of fluid around my rear differential cover I continuously check the fluid in the transmission it is always fine I would like to have it checked out as the engine is an excellent motor with no obvious problems I take care of it changing the oil and Performing maintenance regularly as expected and required.
Steering, Suspension, Engine, Dec 22, 2023
Steering assist disabled comes on while driving and Steering locks up and shuts everything off,and then starts back. Very Very dangerous on the road not knowing where or when you're not in control of the vehicle. When this occurs engine stops,no brakes.
Steering, Service brakes, Dec 18, 2023
Driving down the road lost power assisted power steering causing the the steering wheel to just turn and wheels stayed straight
Power train, Dec 14, 2023
Going into neutral on its own almost causing a accident and slipping. Yes inspected by service department. No warning
Suspension, Dec 10, 2023
After hearing loud noise from under the truck and a very rough ride coming from the rear of the truck, I found that the cross member which holds the shocks are completely rotted away and the shock is up into the bottom side of the truck bed.
Power train, Dec 8, 2023
I had been driving for about 45 minutes. When I was driving and hit a speed of 50 mph, it felt like my truck was on a bumpy road and I could hear the banging and feel the hesitation and shakes. Then it felt like I was being hit by another vehicle at low speed. When I slowed down below 50, it seemed to have stopped. But when I stopped to get gas it started back up again. Because I was at least 30 miles from home, I called my husband and he told me to drive back home immediately. It seems to be getting worse and at lower speeds. This is my only source of transportation as I am disabled and cannot afford the ridiculous amount they want to just diagnose it.
Suspension, Other or unspecified, Dec 6, 2023
During yearly inspection the mechanic noted excessive rust on frame components and warned that something should be done…. I am on my third Silverado and frame coating, brake lines and transmission coolant lines have had issues with excessive rust. I bought this new in 2014 and hoped they had addressed these issues… over the previous Silverados I have owned. What recourse do I have towards GM. The truck has 50k.
Electrical system, Visibility, Dec 1, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and activating the rear defroster, he observed smoke coming from the rear defroster and filling the interior of the vehicle with smoke. After a visual inspection, the contact stated that the rear defroster appeared to be hot, after which the rear window shattered. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear defroster had experienced an electrical short, resulting in a thermal event. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192265660. The manufacturer was not notified of the failure. The failure mileage was 138,000.
Electrical system, Nov 15, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the message "Service Trailer Brakes" was displayed. The contact stated that the failure occurred whether hauling a trailer or not. The contact stated that the failure had been occurring more frequently. The vehicle was taken to the dealer, where an unknown electronic trailer hitch part was replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to TSB Number: 14515. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Steering, Service brakes, Hydraulic, Oct 27, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle was previously repaired at the dealer under NHTSA Campaign Numbers: 17V414000 (Steering), 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control), and 19V645000 (Service Brakes, Hydraulic); however, the failure occurred after the recall repairs were performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then lost motive power. The trailer brake system, traction control, stabili-trak, TPMS, and brake warning lights were illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,154.
Steering, Oct 26, 2023
While driving power steering went out and then eventually came back. Would happen periodically while driving, very inconsistent but put me in dangerous situations s while driving.
Structure, Oct 25, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the contact drove over a bump in the roadway and heard an abnormal sound. The contact pulled over to inspect the vehicle and noticed that the subframe underneath the vehicle was extremely rusted. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and charged the contact for a new subframe. The failure mileage was approximately 67,000.
Steering, Oct 17, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 30-70 MPH, the vehicle lost power steering functionality. The service power steering immediately message was displayed. There was an abnormal dinging sound, the steering wheel snatched, and the power steering became inoperable. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact called the local dealer and was informed about previous repairs on the steering. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.
Engine, Oct 13, 2023
Lifter failure
Structure, Oct 5, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, there was a loud thumping noise coming from the rear of the vehicle. The vehicle was steered to the side of the road where it was inspected. The contact stated that he observed an unknown component corroded underneath the vehicle. The vehicle was taken to a dealer where it was diagnosed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.
Power train, Oct 2, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to the dealer, where unknown repairs were performed on the transmission; however, the failure recurred. The contact stated that while driving at 85 MPH, the transmission downshifted, and the engine made an abnormal sound. The vehicle was taken back to the dealer, who performed unknown repairs; however, the failure recurred. The vehicle was taken to an independent mechanic, who replaced the torque converter. After driving the vehicle approximately 2,000 miles, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the torque converter again. The torque converter was replaced four times; however, the failure recurred. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 14V374000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Electrical system, Sep 29, 2023
During a recent trip while using my turn signals the entire dash would flash off and right back on. When I exited the freeway and turned onto a small side street making a u-turn the engine died without warning and all dash lights went blank. Loss of everything including power braking and steering. Then the info center kept flashing “ Service stablink soon.” On my return trip home the same message kept flashing. There are no codes set in the computer. Just all intermittent electrical issues. Unable to replicate the issues at home. The service trailer tow system also flashes once in a while. The loss of all power shutting off unexpectedly with the engine dying is a major concern.
Engine and engine cooling, Sep 28, 2023
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that upon taking the vehicle to the dealer for an oil change, she was informed that the radiator was leaking. The dealer determined that the radiator, thermostat, and the coolant lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under GMC Special Coverage Number: N15170099. The failure mileage was approximately 71,000.