2015 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,188 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2015 reports, 61 involved a crash and 16 involved a fire. 35 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints: service brakes
381 reports, newest first. Show all
Structure, Service brakes, Jan 14, 2020, crash
RECALL ON BRAKING SYSTEM, REPORTED TO GM DEALER, WAITED, DROVE VEHICLE WHILE STILL ON RECALL, DEALERSHIP QUOTED THAT IT WILL BE OKAY, ( TRAVEL TO MED APPOINTMENTS) AFTER SEVERAL ATTEMPTS, FINALLY GOT IT IN, (ITS FIXED), CONTINUED DRIVING IT, STILL HAVING PROBLEMS WITH BRAKING, THE PEDAL WAS JUMPING, OH! THAT'S NORMAL STATED THE TECHNICIAN, I CONTINUED DRIVING, I CALLED THE DEALER SHIP I BOUGHT THE TRUCK FROM, NEW IN 2015, EXPLAINED EXPLAIN TO THEM THE PROBLEM IM HAVING, (SAID WELL BRING IT TO THE DEALER SHIP NEAR YOU, DID THAT!) AGAIN NOWHERE, CALLED THE DEALERSHIP AND ASKED IF THEY WOULD LOOK AT IT, WELL BRING IT IN, TECH TOOK FOR A RIDE, THAT'S WHAT THEY NORMALLY DO, VIBRATE LIKE THAT , YAH. WELL FRUSTRATED AS I WAS WE CONTINUED TO DRIVE, TO MY MED APPOINTMENTS, WELL, COMING BACK STOP AT AN ESTABLISHMENT, AS WE WERE PULLING IN THE TRUCK WOULDN'T STOP!, AND I SLID RIGHT INTO A MENTAL POLE, DAMAGING THE ENTIRE FRONT OF OUR TRUCK, THE FORCE OF THE HIT LUNGED BOTH I AND MY WIFE FORWARD AT AN ABRUPT STOP! MY WIFE SUSTAIN A NECK AND BACK INJURY, MY LEFT SHOULDER, REPORT TO INS, AND PROPERTY OWNER, MY INS PAY OUT FOR THE DAMAGE. I REPORTED THIS TO THE DEALER SHIP, WE'LL HAVE TO SCHEDULE AN APPOINTMENT.
Service brakes, Jan 8, 2020
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HAD EXPERIENCED HARD BRAKING WHICH CAUSED THE BRAKE PEDAL TO EXTEND TO THE FLOORBOARD AND THE BRAKING DISTANCE TO BE EXTENDED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER MAUER CHEVROLET LOCATED AT 1055 HWY 110 INVER GROVE, MN, (651)456-6283, WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 165,000.
Service brakes, Jan 7, 2020
BRAKE ASSIST IS ON AND HARD TO STOP MY TRUCK
Service brakes, Jan 7, 2020
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000(SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO JIM FALK MOTORS OF MAUI 260 HANA HWY, KAHULUI, HI 96732 FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,268. *DT*JB WHEN THE VEHICLE WAS TAKEN IN FOR THE RECALL, THE ABS & ESC LIGHT WAS ALREADY ILLUMINATED. THE MESSAGE OF, "SERVICE STABILITY TRAK" IS STILL DISPLAYED. WHEN WE CALLED JIM FALK MOTORS OF THE ILLUMINATED LIGHT AND MESSAGE, "THEY TOLD ME THAT IT SHOULD ILLUMINATE, ACCORDING TO THE ATTACHED RECALL.*JB
Service brakes, Jan 7, 2020
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE PROPERLY. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL THREE TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. VIVA CHEVROLET (5915 MONTANA AVE, EL PASO, TX 79925) WAS CONTACTED AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC AND REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Service brakes, Dec 30, 2019
9/21 IN STOP AND GO TRAFFIC . VEHICLE WAS STOPPED ON ONE SIDE OF INTERSECTION WAITING FOR TRAFFIC TO CLEAR AND MOVED TO OTHER SIDE 5 MILES /HOUR SILVERADO WOULD NOT STOP AND DROVE INTO STOPPED JEEP WITH WHEEL ON BACK. NO DAMAGE TO JEEP. JEEP HIT AUDI WITH MINOR BUMPER DAMAGE. DRIVING ON SOUTH BLVD CROSSING CLEAVLAND IN TAMPA, FL. VEHICLE TRAVELED ONLY ACROSS THE INTERSECTION FROM A DEAD STOP. BRAKES FAILED TO STOP VEHICLE. WARRANTY WORK WAS PERFORMED PRIOR TO BRAKE FAILURE. VEHICLE WAS INSPECTED BY GM 12/7/19 AT JIM BROWN CHEVROLET. . WE ARE WAITING FOR REPLY. VEHICLE NOW SITS AT FURMAN CHEVROLET ON DALE MABRY IN TAMPA, FL.
Service brakes, Fuel/propulsion system, Dec 16, 2019
THERE HAS BEEN LOSS OF POWER BRAKING AT LOW SPEEDS. THE BRAKE PEDAL HAS A VIBRATING FEEL AS IT IS PRESSED. THE PEDAL WILL GO DOWN ALL THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING POWER. I TOOK MY TRUCK IN FOR THE RECALL WORK FOR THE SAME ISSUE WHICH HAD NO EFFECT. I HAD A PRIOR PROBLEM WITH A FUEL INJECTOR GOING OUT WITH LESS THAN 50,000 MILES ON THE TRUCK. THIS CAUSED LOSS OF POWER IN SITUATIONS WHERE POWER IS NEEDED SUCH AS MERGING ON TO A FREEWAY. THIS IS A VERY DANGEROUS SITUATION WHERE SOMEONE COULD BE KILLED. CHEVROLET SAYS THE FUEL INJECTOR IS NOT PART ON THE ENGINE EVEN THROUGH THE MANIFORD HAD TO BE REMOVED TO REPLACE IT. THE PART WAS NOT REPLACE UNDER UNDER WARRANTY. THIS PART SHOULD NOT BE FAILING UNDER ANY CIRCUMSTANCE.
Service brakes, Nov 25, 2019, crash
TRUCK HAS ISSUES STOPPING AT SLOW SPEEDS. EXTREME PEDAL PRESSURE IS REQUIRED TO STOP THE VEHICLE. WHEN TOWING, AND ATTEMPTING TO BACK UP A TRAILER, THE PRESSURE REQUIRED ON THE PEDAL MAKES MANEUVERING EXTREMELY DIFFICULT TO CONTROL AND UNSAFE. BRAKES ARE A VITAL PIECE OF EQUIPMENT, AND ARE NEEDED TO SAFELY OPERATE A VEHICLE IN TODAY'S DRIVING ENVIRONMENTS. I HAD THIS LOOKED AT BY A DEALER'S SERVICE DEPARTMENT. THEY INFORMED ME OF A RECALL AND SAID THEY "ADJUSTED THE SENSOR", BUT THAT HAS NOT CORRECTED THE ISSUE.
Service brakes, Nov 25, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO SUN RISE CHEVROLET GMC (1800 COVINGTON PIKE, MEMPHIS, TN) WHERE THE BRAKE MODULE WAS REPROGRAMMED; HOWEVER, THE FAILURE WORSENED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE BRAKE VACUUM PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Service brakes, Oct 22, 2019, crash
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS INFORMED TO TAKE THE VEHICLE TO A COLLISION SHOP. THE VEHICLE WAS REPAIRED, BUT NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) ON OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 85,000.
Service brakes, Hydraulic, Engine and engine cooling, Engine, Oct 22, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO KARL TYLER MOTORS (675 N MONTANA ST, DILLON, MT 59725) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MECHANIC STATED THAT THE RADIATOR LEAKED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-55994169837. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *PM*JB
Service brakes, Sep 27, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND EXCESSIVE PRESSURE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO REEDER CHEVROLET (4301 CLINTON HWY, KNOXVILLE, TN 37912, (865) 297-4310) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHERE THE ELECTRONIC BRAKE CONTROL MODULE WAS REPROGRAMMED. THE CONTACT STATED THAT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Service brakes, Sep 24, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS BEFORE THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY GMC BUICK (7500 145TH ST W, APPLE VALLEY, MN 55124) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT WAS ADVISED BY THE SERVICE ADVISOR THAT UNLESS THEY WERE ABLE TO REPLICATE THE FAILURE, THEY WERE NOT GOING TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Service brakes, Sep 5, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES WERE FAULTY. IN ADDITION, THE BRAKE PEDAL FELT HARD AND WOULD NOT STOP THE VEHICLE WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-4000) WHERE IT WAS DIAGNOSED THAT A VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,320. THE VIN WAS UNKNOWN.
Service brakes, Aug 22, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE IN TRAFFIC, THE BRAKE PEDAL FELT HARD WHEN DEPRESSED AND FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT HAD TO DRIVE OFF THE FREEWAY AND ONTO THE GRAVEL TO BRING THE VEHICLE TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO MARK CHRISTOPHER AUTO CENTER (2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321-5860) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Service brakes, Aug 19, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT A LOW RATE OF SPEED, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER FOR THE BRAKES TO FUNCTION PROPERLY. THE CONTACT TOOK THE VEHICLE TO MODERN CHEVROLET OF BURLINGTON (2616 ALAMANCE RD, BURLINGTON, NC 27215, 336-229-5501) WHERE THEY REPLACED THE VACUUM PUMP AND BELT. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 68,000.
Steering, Service brakes, Hydraulic, Electronic stability control (ESC), Aug 7, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) BY CAPITOL CHEVROLET (6200 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-1222); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATORS ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNKNOWN.
Service brakes, Aug 1, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE PULLING OUT OF THE DRIVEWAY, THE BRAKE PEDAL FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY BOTH FEET ON THE BRAKE PEDAL WITH EXCESSIVE FORCE FOR THE VEHICLE TO ROLL TO A STOP. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE CONTACT STATED THAT THE BRAKE POWER BOOSTER ASSIST FAILED. THE VEHICLE WAS TAKEN TO HENDERSON CHEVROLET (240 N GIBSON RD, HENDERSON, NV 89014, (702) 208-9999) WHERE IT WAS DETERMINED THAT THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THE VACUUM PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Service brakes, Jul 30, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 80 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE BOTH FEET TO APPLY PRESSURE TO THE ACCELERATOR PEDAL TO STOP THE VEHICLE. IN ADDITION, THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO BOB RUWART MOTOR (2105 16TH ST, WHATLAND, WY 82201, (307) 269-0091), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Service brakes, Jul 23, 2019, crash
POOR BRAKING PERFORMANCE AT LOW SPEED. VEHICLE CONTINUES TO TRAVEL A SHORT DISTANCE AFTER BRAKES ARE FULLY DEPRESSED. CAUSED MINOR COLLISION WHEN BACKING OUT OF A PARKING SPACE. BRAKES HAVE BEEN INSPECTED BY DEALERSHIP ON MULTIPLE OCCASIONS AND BEEN DEEMED TO BE OPERATING PROPERLY. SYMPTOMS ARE MOST NOTICEABLE WHEN APPLYING BRAKES REPEATEDLY; E.G. STOP AND GO TRAFFIC OR MAKING A MULTIPLE POINT TURN.
Service brakes, Jul 23, 2019
BRAKES BECAME VERY HARD WHEN TRYING TO STOP AT SLOW SPEEDS. HAVE TO APPLY VERY HARD PRESSURE TO GET TRUCK TO STOP. SEVERAL VERY CLOSE CALLS RUNNING INTO ANOTHER VEHICLE.
Service brakes, Jul 22, 2019
UNEXPECTED AND INTERMITTENT LOSS OF POWER BRAKES. EVIDENT AT SLOW SPEED (WHEN BACKING). FIRST APPLICATION IS NORMAL, SECOND BRAKE APPLICATION IS POWER ASSIST IS REDUCED BY HALF, THIRD BRAKE APPLICATION HAS NO POWER BRAKE ASSIST. SAFETY HAZARD WHEN BACKING AS UNEXPECTED LOSS OF ASSIST CAN DAMAGE EQUIPMENT AND CAUSE INJURY.
Service brakes, Jul 22, 2019
WE WERE DRIVING IN SEVIERVILLE, TN IN VERY BUSY TOURIST TRAFFIC GOING ABOUT 25 MPH WITH 2 BABIES IN THE BACK AND PULLING A TRAILER WITH A POLARIS RANGER. WHEN I WENT TO HIT THE BRAKES, THERE WAS NO MOVEMENT OF THE BRAKE PEDAL. I COULDN'T PRESS IT IN UNLESS I USED 2 FEET AND APPLIED HARD PRESSURE. ONCE THE BRAKES WERE PUSHED ALL THE WAY IN, IT USED ENOUGH BRAKE TO COME TO A STOP. THE MECHANIC SAID WE NEED A NEW VACUUM PUMP AND BRAKE PADS. THIS COULD HAVE BEEN MUCH WORSE IF WE WOULD HAVE MADE IT TO THE INTERSTATE.
Steering, Electrical system, Service brakes, Jul 16, 2019
AT LOW SPEEDS OF 15MPH OR LESS, WHEN BRAKES ARE APPLIED, THE VEHICLES BRAKE ASSIST STOPS WORKING AND THE ELECTRIC TO THE CAR FLASHES OFF. IF SPEEDS ARE LOW ENOUGH AND YOU APPLY BRAKES WHILE TURNING RIGHT AT A LIGHT OR STOP SIGN, THE VEHICLE WILL SHUTOFF AND STEERING WHEEL LOCKS. THIS IS A HUGE SAFETY ISSUE AND POOR DESIGN.
Service brakes, Jul 9, 2019
BRAKING IS VERY DIFFICULT WHEN AT LOW SPEEDS TO STOP, IT IS NEARLY IMPOSSIBLE. I HAVE HAD MANY VERY CLOSE ACCIDENTS WHERE I HAVE ALMOST HIT OTHER VEHICLES DUE TO NOT BEING ABLE TO STOP PROPERLY. IT IS MY UNDERSTANDING THAT THIS ISSUE IS DUE TO THE BRAKE VACUUM ASSIST PUMP. THIS NEEDS A RECALL!