2015 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,188 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2015 reports, 61 involved a crash and 16 involved a fire. 35 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints: service brakes
381 reports, newest first. Show all
Service brakes, May 3, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. AFTER ACCELERATING FROM A STOP AND ATTEMPTING TO BRAKE, THE VEHICLE FAILED TO STOP. THE CONTACT ALMOST CRASHED INTO THE REAR OF A POLICE CRUISER. THE VEHICLE WAS TAKEN TO CHRIS MYERS GMV DODGE (27163 US-98, DAPHNE, AL 36526, (251) 621-8885) WHERE IT WAS DIAGNOSED THAT NEW BRAKES WERE NEEDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,382.
Service brakes, May 3, 2019
WHEN BACKING DOWN A STEEP INCLINE, THERE IS A COMPLETE LOSS OF POWER BRAKES. I CAN BARELY STOP THE VEHICLE WHEN BACKING DOWN MY DRIVEWAY. THIS WILL BE A SAFETY ISSUE WHEN I BACK A BOAT INTO WATER. THE DEALER ADVISED REPLACING THE VACUUM PUMP AND HOSE WITH NEW DESIGN.
Service brakes, May 2, 2019
WHEN AT A SLOW ROLLING SPEED BRAKES ARE EXTREMELY HARD TO BRAKE, MAINLY WHEN IN PARKING LOTS OR BACKING MY BOAT IN THE BOAT RAMP ITS EXTREMELY SCARY AND SEEMS LIKE THE TRUCK WONT STOP ROLLING. THIS IS SO UNSAFE AND SCARY. ITS ALMOST LIKE THE BRAKES DONT WORK. BUT IM PRETTY SURE ITS THE VACUUM PUMP BRAKE SYSTEM.
Service brakes, May 2, 2019
WHEN I GO SLOW THE BREAK PEDAL GET SO HARD I CAN STOP
Service brakes, May 2, 2019
WHEN BRAKING FREQUENTLY IN A PARKING LOT OR AT LOW SPEEDS THE STOPPING POWER GETS WORSE AND ALMOST WILL NOT STOP THE VEHICLE. I HAVE 86,760 MILES ON MY TRUCK CURRENTLY BUT THIS HAS DONE IT SINCE 20,000 MILES AND SINCE THEN OFF AND ON.
Exterior lighting, Service brakes, May 2, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED, BUT FELT VERY HARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE FAILURE OCCURRED FOR THE PAST TWO MONTHS ON A DAILY BASIS. THE CONTACT ALSO STATED THAT THE HEADLIGHT ASSEMBLIES WERE FRACTURED AND CAUSED THE HEADLIGHTS TO BE VERY DIM. THE CONTACT DROVE THE VEHICLE TO JUD KUHN CHEVROLET (3740 HWY 9 E, LITTLE RIVER, SC 29566) AND THEY OFFERED TO REPAIR THE HEADLIGHT ASSEMBLIES; HOWEVER, THE CONTACT WOULD HAVE TO PAY HALF OF THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,216.
Service brakes, May 2, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL BECAME STIFF AND THE BRAKES FAILED TO RESPOND IN A TIMELY MANNER. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO HEALEY CHEVROLET (5216 NY- ROUTE 17M, NEW HAMPTON, NY 10958, (845) 360-9821) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP WAS LEAKING OIL. THE VEHICLE WAS REPAIRED AND THE VACUUM PUMP WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE MANUFACTURER'S BRAKE VACUUM PUMP REPLACEMENT BECAUSE THE MILEAGE EXCEEDED 72,000. THE MANUFACTURER PROVIDED CASE NUMBER: 95212761589. THE FAILURE MILEAGE WAS 94,000. *BF *JB
Service brakes, May 1, 2019
INCREASED BRAKE PEDAL EFFORT, HARD BRAKE PEDAL, AND/OR POTENTIALLY INCREASED STOPPING DISTANCE DUE TO LOW MECHANICAL VACUUM PUMP OUTPUT. CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKE. DECREASE VACUUM/POWER BRAKE ASSIST OVER TIME, FAILURE TO FOLLOW RECOMMENDED OIL CHANGE INTERVALS COULD CONTRIBUTE TO CONDITIONS. DRIVER'S INFORMATION CENTER (DIC) "SERVICE BRAKE ASSIST" ALERT WILL ACTIVATE 2-5 MINUTES AFTER DROPPING IN VACUUM LEVEL, AND DIAGNOSTIC TROUBLE CODE (DTC) WILL ALSO BE SET. HYDRAULIC BRAKE SYSTEM REMAINS FUNCTIONAL BUT MAY REQUIRE ADDITIONAL PEDAL FORCE.
Service brakes, Apr 30, 2019
WHEN TRAVELING IN LOW SPEEDS, USUALLY IN REVERSE, I HAVE TO INCREASE MY BREAK PEDAL EFFORT AND PRESS REALLY HARD TO STOP THE TRUCK. THIS DOES NOT HAPPEN EVERY TIME I DRIVE IT BUT IT DOES HAPPEN OFTEN.
Service brakes, Apr 29, 2019
BRAKE VACUUM PUMP FAILED WHICH RESULTED IN DIMINISHED BRAKING PERFORMANCE. THIS WAS VERY DANGEROUS AS WE WERE PULLING A CAMPER WHEN IT HAPPENED. DEALERSHIP REPLACED VACUUM PUMP WHEN VEHICLE WAS AT 78260MILES ALTHOUGH CONDITION STARTED BEFORE THAT. WE RECEIVED A LETTER ABOUT REIMBURSEMENT BUT IT ONLY APPLIES TO 72000 MILES OR 6 YEARS. THE REPAIR COST US OVER $500.
Service brakes, Apr 26, 2019
MY VACUUM PUMP ON MY 2015 HIGH COUNTRY SILVERADO IS GOING BAD, IS WHAT THE CHEVY DEALER DIAGNOSED AFTER I EXPLAINED HOW WHEN I REVERSE SPECIALLY IT FEELS LIKE MY BRAKES ARE FAILING AND THEN THE PEDDLE GETS SUPER HARD. THEY SAID ITS NOT NORMAL BUT HOW DO YOU FEEL SAFE IN MY CHEVROLET TRUCK IF MY BRAKES CAN SUDDENLY GO OUT?
Service brakes, Apr 16, 2019
BRAKE FAILURE , WHILE PULLING INTO OR OUT OF A PARKING SPOT , BRAKES LOSE PRESSURE AND BECOME VERY STIFF AND STOP WORKING. THE PEDAL BECOMES QUITE HARD AND WILL NOT WORK CAUSING VEHICLE TO CONTINUE MOVING FORWARD OR REVERSE. ESPECIALLY AT SLOW SPEEDS, I HAVE BARELY MISSED IMPACTING THE CARS ACROSS THE PARKING LOT.
Service brakes, Apr 16, 2019
IN DECEMBER 2018 WHILE IN A PARKING LOT AT LOW SPEED, BRAKES WERE APPLIED. BRAKE PEDAL WENT ABOUT HALFWAY THEN BECAME "HARD." THERE WAS NO BRAKING POWER AND BRAKES WOULD NOT WORK. THIS WAS ASSOCIATED WITH A "CLICKING" NOISE. WHEN CAR ROLLED TO A STOP I STARTED MOVING AGAIN AND REAPPLIED THE BRAKES. SAME RESULT BOTH IN FORWARD AND REVERSE. THIS HAPPENED AGAIN IN A PARKING LOT ON APRIL 11, 2017. MY VEHICLE CURRENTLY HAS 83,000 MILES. TOOK IT TO A CHEVROLET DEALER AND THEY STATED THE ISSUE WAS THE VACUUM PUMP AND RECOMMENDED REPAIRS ACCORDING TO THEIR PIT5361D. HOWEVER THEY STATED THAT GM RECENTLY PUBLISHED THAT THEY WOULD ONLY WARRANTY THE FIX UP TO 72,000 MILES. I HAVE NOT HAD THE REPAIR COMPLETED YET.
Service brakes, Apr 15, 2019
VACUM PUMP FOR BRAKES WENT OUT. WHEN BACKING UP OR PULLING FORWARD AT SLOW SPEEDS THE BRAKE PEDEL STIFFINS UP AND DOESNT STOP THE VEHICLE.
Service brakes, Apr 15, 2019
BRAKE ASSIST KEEPS POPPING UP ON INFO SCREEN. THERE'S A DELAY IN BRAKING WHILE PARKING AND WHEN CLIMBING STEEP GRADES IN 4 WHEEL DRIVE.
Service brakes, Apr 13, 2019
HAVE BEEN PARKING OR BACKING OUT OF PARKING SPACES AND BRAKE HARDENS AND LOCKS WHILE VEHICLE IS MOVING. HAS ALSO HAPPENED WHILE STUCK IN SLOW TRAFFIC. THIS HAS HAPPENED MULTIPLE TIMES ON DIFFERENT DAYS.
Service brakes, Apr 12, 2019
I HAVE BEEN COMPLAINING OF A BRAKING ISSUE SINCE I PURCHASED MY TRUCK IN 2015 AND HAVE HAD THEM INSPECTED AT SEVERAL CHEVY DEALERSHIPS, STONEBRIAR CHEVROLET N FRISCO, HUFFINES CHEVROLET IN LEWISVILLE. WE HAVE MOVED AND I TOOK INTO TODAY AND NOW THAT THE TRUCK IS OUT OF WARRANTY I'M BEING TOLD I HAVE A FAULTY VACUUM PUMP THAT COULD CAUSE MY BRAKES TO FAIL. THE DEALER, PETERS CHEVROLET IN LONGVIEW, ALSO STATES UNFORUNTELY HE CANNOT SEE MY SERVICE RECORDS TO CONFIRM THE PREVIOUS BRAKE CHECKS WHICH IS RIDICULOUS. THIS IS A KNOWN ISSUE AND GM IS TAKING NO ACCOUNTABILITY IN THIS AND DEMANDING A CHANGE OF $600 TO REPLACE. PLEASE HELP.
Service brakes, Apr 12, 2019
THE BRAKES OCCASIONALLY WILL GET HARD WHEN DEPRESSING AT A LOW SPEED AND FAIL TO WORK. THIS USUALLY HAPPENS COMING TO A FINAL STOP IN MY DRIVEWAY THAT IS DOWN A SLOPE AFTER I HAVE ALREADY BEEN USING THE BRAKE TO SLOW DOWN SOME. THE VEHICLE IS BARELY MOVING WHEN IT HAPPENS. IT HAS HAPPENED A COUPLE OF OTHER TIMES GOING DOWN A SLOPE IN OUR SUBDIVISION ENTRANCE APPLYING OCCASIONAL BRAKE PRESSURE AT ABOUT 20 MPH. I HAD IT DIAGNOSED BY THE LOCAL CHEVY DEALER AND THEY SAID THE VACUUM PUMP AND SEAL NEEDS TO BE REPLACED AND THE BRAKE SYSTEM FLUSHED. TOTAL ESTIMATE FOR THE WORK WAS $970 WHICH I DID NOT HAVE DONE. I NOTICED ONLINE THAT OTHERS HAVE HAD THIS SAME ISSUE.
Service brakes, Apr 12, 2019
LOSS OF POWER BRAKING WHILE TRAVELING SLOWING AND USING THE BRAKES
Service brakes, Apr 10, 2019
LOSS OF POWER BRAKES AT LOW SPEED WHEN BACKING INTO PARKING SPOT. 4 OCCURRENCES SINCE OCTOBER 2018 UNDER EXACT SAME CIRCUMSTANCES, CHECKED BY DEALER, NO WORK DONE BUT TAC CASE OPENED.
Service brakes, Apr 6, 2019
BREAK VACUUM PUMP BREAKS GET HARD AT LOW SPEED MAKING THE THE VEHICLE HARD TO BREAK WHEN MAKING A STOP OR IN AN EMERGENCY STOP AND WHEN TRYING TO SLOW DOWN
Service brakes, Mar 28, 2019
WHILE BACKING INTO PAVED BOAT RAMP AT 1.5 TO 2 MPH BRAKE PEDAL BECAME VERY HARD AND HAD TO PRESS PEDAL AS HARD AS I COULD IN ORDER TO STOP TRUCK. "TRUCK WAS ON LEVEL GROUND AND I WAS TURNING STEERING WHEEL SLOWLY". I PULLED OUT OF RAMP AND PROBLEM REPEATED WHEN BRAKE PEDAL PRESSURE WAS APPLIED AND REMOVED AND THEN REAPPLIED. PROBLEM CONTINUED TO REOCCUR AFTER TRAILER REMOVED FROM TRUCK AND BRAKE PEDAL PRESSURE WAS APPLIED AND REMOVED THEM REAPPLIED. TRUCK WAS LOOKED AT BY DYER CHEVROLET THE NEXT DAY. CHEVROLET IS AWARE OF ISSUE AS TECH HEARD MY DESCRIPTION AND HE STATED THERE WAS A BULLETIN FROM GM ON IT BUT IT WAS NOT RECALLED. AFTER RECEIVING ESTIMATE LATER THAT DAY FROM CHEVROLET I DECIDED TO TAKE TRUCK TO ANOTHER REPAIR FACILITY THAT ESTIMATED REPAIR $500 CHEAPER THAN CHEVROLET DEALER. REPAIRS WERE MADE FOLLOWING THE GM BULLETIN AND USING GM PARTS FROM THE CHEVY DEALER FOR $1139 AS OPPOSED TO DYER CHEVROLET WANTING $1662 FOR A ISSUE THAT NEEDS TO BE RECALLED. A QUICK INTERNET SEARCH INDICATES THAT MANY OTHERS ARE AFFECTED BY THE ISSUE AS WELL. IT IS MY HOPE THAT YOU MAY BE ABLE TO HELP AS I AM SURE THIS WILL OCCUR AGAIN AS GM HAS NOT CHANGED ANYTHING THEY HAVE MERELY CHARGED THE CUSTOMER TO PUT A BANDAID ON A PROBLEM THEY ENGINEERED. THE MECHANIC THAT ULTIMATELY REPAIRED TRUCK STATED GM KNOWS THEY HAVE PROBLEM AS THEY ONLY USED THAT BOOSTER PUMP ON 2015. THERE IS NO WAY A 50000 MILE TRUCK SHOULD HAVE THIS ISSUE. PLEASE SEE ATTACHED DOCUMENTS FROM CHEVROLET DEALER THAT DESCRIBE ISSUE OF MECHANICAL FAILURE OF VACUUM PUMP. HOW IS IT NOT A RECALL ISSUE IF VACUUM PUMP MAY PUMP MOTOR OIL INTO BRAKE BOOSTER? THIS SHOULD NOT HAPPEN AND IS NOT A NORMAL WEAR AND TEAR ISSUE. THIS IS A ENGINEERING FAILURE. I LOOK FORWARD TO HELPING ANY WAY I CAN TO GET THIS RECALLED. CONTACT ME AS NEEDED. SHAME SHAME SHAME ON GM
Service brakes, Mar 26, 2019
BRAKES STOP WORKING AT LOW SPEEDS OR WHEN REVERSING. FEEL LIKE THEY GET COMPLETELY STIFF AT LOW SPEEDS, AND DONT WORK AGAIN UNTIL I INCREASE THE AMPS. I HAVE READ THAT IT IS AN ISSUE WITH THE VACUUM PUMP. GETTING LOOKED AT TODAY. TRUCK HAS 77K MILES ON IT.
Service brakes, Mar 25, 2019
WHILE DRIVING IN STOP AND GO TRAFFIC THE VACUUM POWER ASSIST FOR THE BRAKES FAILED MULTIPLE TIMES MAKING IT MUCH MORE DIFFICULT TO BRAKE AND STOP THE VEHICLE BEFORE COLLIDING WITH THE CAR IN FRONT OF ME. THIS HAPPENED WHILE DRIVING ON CITY STREETS. A VEHICLE WARNING MESSAGE APPEARED IN THE DRIVERS INFORMATION DISPLAY STATING SERVICE BRAKE SYSTEM. THE MESSAGE WENT AWAY AFTER SUSTAINED CONTINUOUS DRIVING WITHOUT BRAKING WHEN THE VACUUM SYSTEM WAS ABLE TO RECOVER.
Service brakes, Mar 25, 2019
I WAS DRIVING TO THE STORE WITH MY FAMILY EVERYTHING FILLS FINE WHEN I GET TO THE PARKING LOT I TRY TO STOP AND MY TRUCK JUST KEEP GOING I HAVE TO USE THE PARKING BRAKE TO STOP THE TRUCK I DRIVE AROUND TO MAKE SURE THAT HAPPENS BECAUSE IS A NEW TRUCK IT THAS IT AGAIN SO NOW MY TRUCK IS PARKED ON MY HOUSE BECAUSE IS NOT SAFE TO DRIVE