2015 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,188 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2015 reports, 61 involved a crash and 16 involved a fire. 35 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints: steering
175 reports, newest first. Show all
Steering, Engine, Aug 28, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE STEERING SEIZED AND THE VEHICLE STALLED WHILE TURNING INTO A NEIGHBORHOOD. SELLERS BUICK GMC (38000 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335, (248) 579-8383) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER TO SEE IF THE VEHICLE COULD BE REPAIRED UNDER AN EXTENDED WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 64,000.
Steering, Service brakes, Hydraulic, Electronic stability control (ESC), Aug 7, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) BY CAPITOL CHEVROLET (6200 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-1222); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATORS ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNKNOWN.
Steering, Jul 22, 2019
LOSE POWER STEERING AND LOW SPEEDS WHEN TURNING AND STEERING WHEEL BECOMES VERY DIFFICULT TO TURN
Steering, Jul 22, 2019
WHEN MY TRUCK WAS UNDER FACTORY WARRANTY IT HAD A RATCHETING CLUNKING NOISE COMING FROM THE RACK AND PINION. THE TRUCK HAD 89000 ON IT AND I CALLED CHEVROLET FILED A COMPLAINT. I WAS DRIVING LAST SUMMER AND I LOST MY STEERING GOING DOWN THE ROAD THEN I GOT IT BACK. THEN I TOOK IT IN FOR THE SOFTWARE UPDATE RECALL. THE CHEVROLET GARAGE TOLD ME THAT THE RACK AND PINION IS NOT COVERED UNDER FACTORY WARRANTY. NOW THE TRUCK HAS 109000 AND THE RACK IS BINDING WORSE. I DID MY RESEARCH AND FOUND OUT THEIR IS ALOT OF PEOPLE WITH THE SAME PROBLEM I'M HAVING. THESE RACKS NEED TO BE RECALLED BEFORE SOMEONE GETS HURT.
Steering, Jul 18, 2019
VEHICLE WAS IN MOTION MOVING STRAIGHT FORWARD AT A VERY SLOW SPEED (INCHING OUT OF CAR WASH DURING DRYING CYCLE). DASH SERVICE INDICATOR CAME ON "SERVICE POWER STEERING DRIVE WITH CARE". LOST POWER STEERING ALMOST INSTANTANEOUSLY AS DASH SERVICE WARNING APPEARED. WAS ABLE TO PULL OUT OF GAS STATION WITH NO POWER STEERING AND PULLED TO SIDE OF ROAD, TURNED OFF TRUCK. CHECKED UNDER THE HOOD TO SEE IF ANY NOTICEABLE LOOSE CONNECTIONS (NONE). WIGGLED FUSES IN FUSE BOX UNDER HOOD. RESTARTED VEHICLE AND DASH "SERVICE" INDICATOR FLASHED ON BUT POWER STEERING WORKED FOR 2 CORNERS (200 YARDS) WHILE DRIVING 25 MPH AND FAILED WITH SAME SERVICE WARNING. LIMPED TRUCK WITH NO POWER STEERING TO DEALER ABOUT 3 MILES. NO NOTICEABLE AFFECT TO ACCELERATOR OR OTHER ELECTRONICS IN THE VEHICLE. VEHICLE HAS 39,400 MILES ON IT.
Steering, Electrical system, Service brakes, Jul 16, 2019
AT LOW SPEEDS OF 15MPH OR LESS, WHEN BRAKES ARE APPLIED, THE VEHICLES BRAKE ASSIST STOPS WORKING AND THE ELECTRIC TO THE CAR FLASHES OFF. IF SPEEDS ARE LOW ENOUGH AND YOU APPLY BRAKES WHILE TURNING RIGHT AT A LIGHT OR STOP SIGN, THE VEHICLE WILL SHUTOFF AND STEERING WHEEL LOCKS. THIS IS A HUGE SAFETY ISSUE AND POOR DESIGN.
Steering, Suspension, Power train, Jul 1, 2019
TRUCKS SHAKES AND VIBRATES AT SPEEDS OVER 65MPH. SHAKES ARE SO BAD IT FEELS AS THOUGH THE WHEELS ARE COMING LOOSE. TIRED HAVE BEEN REBALANCED. REPLACED. NEW RIMS. NO SOLUTION.
Steering, Service brakes, Jun 26, 2019, crash
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 40 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKES DID NOT WORK. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOOR AND CAUSED THE VEHICLE TO REAR-END THE VEHICLE IN FRONT OF IT. THE CONTACT ALSO STATED THAT THE STEERING EITHER LOCKED UP OR LOST POWER AND THAT THERE WAS NO WARNING. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED OR TOWED. THERE WAS NO INJURY REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE BURNS CHEVROLET CADILLAC, INC. DEALER (803-366-9414, LOCATED AT 2515 N, CHERRY RD, ROCK HILL, SC 29732) WHERE IT WAS CONFIRMED THAT THERE WAS A RECALL (NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING)). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. PARTS DISTRIBUTION DISCONNECT
Steering, Exterior lighting, Electronic stability control (ESC), Jun 3, 2019
I WAS AT A STOP SIGN TRYING TO MAKE A LEFT HAND TURN AND THE TRUCK STEERING LOCKED UP AND THEN IT HAPPENED AGAIN IN A DRIVE THRU FAST FOOD PLACE. I'M SCARED IT'S GOING TO CAUSE ME TO WRECK WHILE DRIVING. I HAVE NO CONTROL OF THE TRUCK WHEN IT HAPPENS AND MY LIGHTS, RADIO, AND DOOR LOCKS GO OUT THEN COME BACK ON.
Steering, May 31, 2019
TRUCK WAS SERVICED FOR POWER STEERING ASSIST PROGRAMMING RECALL. OK FOR ABOUT TWO MONTHS. PROBLEM STARTED AGAIN: POWER STEERING LOST, LOW SPEED WHOBBLE & STEERING WHEEL SHAKE. ORIGINAL PROBLEM WAS TO REPLACE POWER STEERING MOTOR ASSIST KIT. I NEVER GOT THIS ORIGINAL RECALL. I STILL HAVE A SERIOUS STEERING PROBLEM. PLEASE HELP ME SOLVE THIS PROBLEM. ## VIN PASSED ## CHEVY SILVERADO LTZ 2015 ##
Steering, Electrical system, Tires, May 29, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: C265/65R18, AND DOT: 4AXPJH1R1215. WHILE DRIVING VARIOUS SPEEDS, THE STEERING FAILED AND THE CONTACT HEARD A LOUD, ABNORMAL NOISE UNDER THE HOOD. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT HAD THE BATTERY REPLACED TWICE. THE CONTACT STATED THAT THE BATTERY NEEDED TO BE REPLACED AGAIN. IN ADDITION, ALL FOUR TIRES CONTAINED BUBBLES. THE TIRES AND BATTERY HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. PRESTON HOOD CHEVROLET (212 HOLLYWOOD BLVD NW, FORT WALTON BEACH, FL 32548, (850) 610-7278) DIAGNOSED AND REPAIRED THE VEHICLE. THE REPAIRS WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 46,000 THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Steering, May 29, 2019
THE RACK AND PINION IS MAKING NOISE WHILE TURNING THE STEERING WHEEL. IT IS MY UNDERSTANDING THAT DUE TO THE ELECTRONIC POWER STEERING ASSIST IF IT FAILS THE STEERING WILL NO LONGER WORK. I HAVE SEEN MANY COMPLAINTS ABOUT THIS SAME ISSUE FOR THESE YEAR MODEL TRUCKS AND MY TRUCK ONLY HAD APPROXIMATELY 40,000 MILES. THIS PART SEEMS TO HAVE A HIGH FAILURE RATE AND IS RELATIVELY EXPENSIVE ESPECIALLY IF IT FAILS MULTIPLE TIMES WHICH I HAVE READ HAPPENS.
Steering, May 13, 2019
I WAS MAKING A TURN ONTO HIGHWAY 39 IN MERIDIAN, MS WHEN THE POWER STEERING STOPPED WORKING. AFTER PULLING OVER AND TURNING THE VEHICLE OFF FOR A FEW MOMENTS, THE POWER STEERING RETURNED.
Steering, May 9, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING THE AT VARIOUS SPEEDS, THE POWER STEERING HAD MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, WHEN TURNING THE STEERING WHEEL THE HEAD LIGHTS WOULD FLICKER OFF AND ON. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BUFF WHELAN (40445 VAN DYKE AVE, STERLING HEIGHTS MI.) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Steering, May 6, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AND STEERING TO THE RIGHT, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (LOCATED AT 8501 N OWASSO EXPY, OWASSO, OK 74055, (888) 981-6002) TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,600.
Steering, Electrical system, Engine, Apr 3, 2019
WHILE DRIVING SLOW AND MAKING A HARD LEFT TURN EVERYTHING FLASHES OFF 0N DASH ,THEN ON, ON DASH,BUT ENGINE SHUTS OFF CAUSING STEERING AND BRAKING SAFETY CONCERNS,THIS HAS HAPPENED THREE TIMES IN LAST TWO WEEK TOOK IT TO DEALERSHIP THEY COULDN'T
Steering, Mar 2, 2019
THE RACK AND PINION HAS GONE OUT ON MY 2015 CHEVY 1500. LOUD CREAKING NOISES CAN BE HEARD FROM TURNING THE WHEEL SIDE TO SIDE. FOR A TRUCK TO BE 4 YEARS AND WITH 40K MILES AND THIS TO GO BAD IS A REAL QUALITY ISSUE. ONLINE I HAVE FOUND NUMEROUS REPORTS OF THIS ISSUE
Steering, Feb 19, 2019
I WAS DRIVING SLOWED DOWN TO TURN RIGHT ONTO MY STREET IOSS TOTAL CONTROL OF MY TRUCK ENDED UP ON THE SIDE WALK ON THE OPPOSITE SIDE OF ROAD AS I WAS NOT ABLE TO CONTROL MY TRUCK, MY TRUCK SHUT DOWN COMPLETELY WHILE IN DRIVE, MYDASHBOARD STARTED TO DISPLAY STABILITRACK DISABLED, STEERING ASSISTANT REDUCED, TWO KEY PROGRAMMED, OPEN AND CLOSE DRIVER DOOR. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT THE FIRST TIME TO THIS EXTREME THAT IS WHY WE HAD TOOK OUR TRUCK TO VANDERGRIFF CHEVROLET IN ARLINGTON TX ON 2/16/19 WERE THEY TOOK CARE OF THE OPEN RECALL AND DID A SOFTWARE RESET FOR LOSS OF STEERING ASSIST C18289 AND POWER STEERING CONTROL MODULE BUT EVEN AFTER SOFTWARE RESET I'M STILL HAVING THE SAME ISSUE I'M TAKING MY VEHICLE IN AGAIN TO BE SERVICED AS I FIND THIS LOSS OF STEERING VERY DANGEROUS THANKFULLY NO ONE WAS ON THAT SIDE WALK THAT COULD'VE BEEN SERIOUSLY HURT. THE OTHER TWO TIMES THIS HAPPENED PRIOR TO YESTERDAY WAS WHEN WE WERE IN A DRIVE THRU AND WE WERE TURNING TO ORDER FOOD AND ONCE TURNING INTO MY SONS SCHOOL AGAIN VEHICLE SHUT DOWN COMPLETELY WHILE IN DRIVE ALL THE WARNINGS LIGHTS DISPLAYING.
Steering, Service brakes, Feb 12, 2019
WHEN SLOWING DOWN TO PARK, I LOST BRAKING AND COULD NOT STOP THE TRUCK. I HAD TO PUT THE TRUCK IN PARK TO STOP THE MOMENTUM. THIS HAPPENED GOING IN REVERSE. WHEN TAKEN TO DEALER I WAS CHARGED $470.96 FOR PARTS AND LABOR AT N THE VACUUM PUMP WHICH PROVIDES POWER FOR BRAKING AND STEERING.
Steering, Other or unspecified, Service brakes, Jan 29, 2019
AS MY WIFE CAME TO A COMPLETE STOP AT A STOPLIGHT AND AS THE LIGHT TURNED GREEN, SHE PRESSED THE GAS PEDAL AND THE TRUCK WOULD NOT ACCERLATE. SHE PRESSED THE GAS PEDAL DOWN TO THE FLOOR BOARD AND STILL WOULD NOT ACCERLATE. SO DUE TO THIS THE TRUCK SLOWLY ROLLED FOWARD. SHE SLAMMED ON THE BRAKES AND THE BRAKES WOULD NOT MOVE. LIKE IF THEY BECAME LOCKED AND WOULDN'T MOVE AN INCH. AT THIS POINT SHE IS TRYING TO GET OFF THE ROAD TO THE SHOULDER, TO AVOID ONCOMING TRAFFIC. THEN SHE FINDS THAT THE STEERING WHEEL IS ALSO LOCKED AND CAN NOT BE TURNED. IT'S TAKING HER MAXIMUM EFFORT TO STOP THE TRUCK FROM ROLLING FORWARD AND TO VEER OFF THE ROAD TO AVOID OTHER VEHICLES. SHE IS FINALLY ABLE TO STOP THE VEHICLE AFTER ABOUT 100 YARDS OF EFFORT AND WAITS ABOUT 10 MINUTES, BEFORE THE BRAKES AND STEERING WHEEL WOULD FREE UP. NO ERROR MESSAGE WAS PRESENT THE ENTIRE TIME THESE FUNCTIONS WERE DISABLED AND AFTER THEY FREED UP, IT WAS LIKE IF NOTHING EVER HAPPENED. NO CHECK ENGINE LIGHT HAS EVER BEEN ON THIS VEHICLE. STRONG BELIEF THIS IS A MANUFACTURING DEFECT AND SHOULD HAVE A RECALL.
Steering, Jan 28, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING), THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, IT STALLED AGAIN. THE VEHICLE WAS ABLE TO OPERATE NORMALLY AFTER BEING RESTARTED. THE VEHICLE WAS TAKEN TO THE ORIGINAL RON CARTER CHEVROLET (3206 FM 528 ROAD, CHEVROLET BUILDING, ALVIN, TX 77511,(281) 819-6007), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Steering, Jan 4, 2019
ELECTRIC ASSIST NOT WORKING
Steering, Electronic stability control (ESC), Service brakes, Dec 11, 2018
2015 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO POWER STEERING. *LD THE CONSUMER STATED ABS SYSTEM AND STABILITRAK LIGHT ILLUMINATED. THE CONSUMER WAS MADE AWARE OF A RECALL CONCERNING THE STEERING FAILURE AFTER HAVING THE VEHICLE REPAIRED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.*JS
Steering, Electrical system, Dec 10, 2018
I BROUGHT MY VEHICLE TO THE DEALERSHIP THAT I BOUGHT MY VEHICLE FROM AFTER IT SHOWED WHAT I BELIEVED TO BE SIGNS OF THE ELECTRONIC POWER STEERING (EPS) RECALL AFFECTING IT. THE DEALERSHIP APPLIED THE FIX THAT GM HAD AND SENT ME ON MY WAY. THE VERY NEXT DAY I EXPERIENCED WHAT I BELIEVED TO BE THE ELECTRONIC POWER STEERING SYSTEM ACTING UP AGAIN. THIS TIME I WAS TRAVELING AT 55 M.P.H. ON THE HIGHWAY BEGINNING THE INTERCHANGE TO ANOTHER HIGHWAY AND COULD NOT TURN THE STEERING WHEEL FOR APPROXIMATELY 2 SECONDS. THE LOSS OF STEERING WAS ALMOST AS SOON AS I STARTED THE TURN AND ALMOST CAUSED ME TO GO OFF OF THE HIGHWAY. THEN FOR THE NEXT 5-7 SECONDS I WAS ABLE TO MANUALLY TURN THE STEERING WHEEL WITHOUT POWER STEERING. ALL OF A SUDDEN THE POWER STEERING TURNED BACK ON AND, BECAUSE OF HOW HARD I WAS TRYING TO TURN THE WHEEL, I ALMOST ENDED UP IN THE LANE TO MY RIGHT WHERE ANOTHER VEHICLE WAS. I HAD NO PRIOR ISSUES LIKE THIS UNTIL THE RECALL WAS WORKED AT THE DEALERSHIP. ALMOST IMMEDIATELY AFTER LEAVING THE DEALERSHIP THE TRUCK WAS ACTING WEIRD, AND AT A STOP THE TRUCK FELT AS IF IT WAS STRUGGLING TO STAY RUNNING. THE DEALERSHIP WAS CONTACTED AND AGREED TO HAVE IT TOWED BACK TO THEM TWO DAYS LATER. NOW THEY ARE TELLING ME IT IS DUE TO BAD BATTERY CABLES AND THAT CAUSED POWER LOSS DURING THE TURN. THEY SPENT HOURS SCANNING THE SYSTEM TO FIND THAT THIS ACTUALLY HAPPENED, WHICH THEY CLAIM THEY COULD NOT FIND, BUT THERE WAS A WARNING LIGHT THAT SHOWED ON THE DASH NOTIFYING ME THAT THE POWER STEERING WAS OUT AND TO DRIVE WITH CARE, SO I DO NOT UNDERSTAND HOW THEY DID NOT FIND IT DURING THEIR SCAN. THEY THEN TELL ME THERE IS A SERVICE BULLETIN, THAT CAME OUT A MONTH AFTER THE EPS RECALL DID, AND IT WILL BE AN OUT OF POCKET EXPENSE. I CANNOT STOP THINKING THAT THIS ISSUE IS A DIRECT RESULT OF THE EPS SOFTWARE FIX AND SHOULD BE INCLUDED TO THE RECALL TO REPLACE THE BATTERY CABLES.
Steering, Nov 19, 2018
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 15 MPH, THE SERVICE POWER STEERING WARNING MESSAGE ILLUMINATED AND THE VEHICLE LOST POWER STEERING ABILITY. THE VEHICLE WAS DRIVEN TO CIOCCA CHEVROLET OF QUAKERTOWN (855 S WEST END BLVD, QUAKERTOWN, PA 18951) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY, TORQUE SENSOR, AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,100.