2015 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,188 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2015 reports, 61 involved a crash and 16 involved a fire. 35 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints
1,188 reports, newest first.
Electrical system, Equipment, Nov 20, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE RADIO AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL FAILED TO WORK. THE NEXT DAY, THE RADIO WAS NOT WORKING AND THE VEHICLE WOULD NOT START. AFTER A WHILE, THE VEHICLE WAS DRIVEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR EVALUATION. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Power train, Nov 20, 2015
TRANSMISSION CANNOT FIND GEARS WHEN COASTING OR SLOWING DOWN AND THEN HITTING ACCELERATOR. VERY DANGEROUS WHEN IT HESITATES FOR SECONDS BEFORE FINDING THE RIGHT GEAR AND GOING, OR IT STAYS IN TOO HIGH OF A GEAR INSTEAD OF DOWNSHIFTING TO ACCELERATE AND RATTLES. HAPPENS EVERY TIME I DRIVE THE TRUCK, AND MANY OTHER PEOPLE HAVE THE SAME ISSUE. GM DOESN'T CARE!
Vehicle speed control, Other or unspecified, Engine, Nov 13, 2015
I PURCHASED A BRAND NEW 2015 CHEVY SILVERADO AND IN THE FIRST WEEK I HAD IT, WHILE DRIVING, THE TRUCK JUST SIMPLY COMPLETELY SHUT OFF. DEALER CLAIMS THEY HAVE NEVER HEARD OF THIS AND AFTER KEEPING TRUCK FOR DAYS STATED COULD NOT FIND ANY ISSUES. ABOUT ONE MONTH LATER REMOTES NOT WORKING AND TRUCK WARNING THAT EMERGENCY BRAKE IS ON EVEN THOUGH IT WAS RELEASED. COULD NOT GET TO REGISTER THAT EMERGENCY BRAKE WAS OFF AND WHILE DRIVING NONE OF THE TURN SIGNALS WERE WORKING AS TO TRUCK WARNING TO PULL OVER DUE TO VEHICLE EMERGENCY BRAKE WAS ON. I HAVE ONLY MADE ONE PAYMENT ON THIS NEW VEHICLE AND TRUCK HAS ALREADY BEEN IN SHOP 2X .I NEED YOUR HELP, PLEASE AS DEALER NOT HELPING ME AND I DO NOT FEEL SAFE IN THIS TRUCK. I SHOULD NOT HAVE TO WORRY ABOUT IT TURNING OF OR ANYTHING ELSE AS TO BEING A BRAND NEW VEHICLE. I HAVE ATTEMPTED TO SPEAK WITH SEVERAL MANAGERS AND ONE JUST STATED TO ME" THAT IS WHY YOU HAVE WARRANTY AND JUST KEEP EYE ON IT." SINCE ALL THIS I HAVE SEARCHED ON THE INTERNET, AND DISCOVERED THAT THIS HAS HAPPENED WITH OTHER SILVERADOS. . ED BOZART CHEVROLETT STILL CLAIMS NO KNOWLEDGE OF THIS. PLEASE HELP ME. I FEEL THIS IS POTENTIAL ACCIDENT ISSUE. THE FIRST ISSUED HAPPENED WHILE DRIVING ON CRAIG ROAD WHICH COULD HAVE BEEN REALLY BAD AS THIS IS A 45 MPH ROAD, LUCKILY IT WAS A WEEKEND AND NOT BUSY. I DON'T KNOW WHAT ELSE TO DO. SPENDING OVER $40,000 ON THIS TRUCK NOT EXPECTING TO FEEL UNSAFE WHILE DRIVING.
Suspension, Oct 30, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE SHOOK AND VIBRATED EXTENSIVELY IN THE FRONT. UPON TURNING THE VEHICLE OFF AND RESTARTING THE VEHICLE, THERE WAS LESS SHAKING, BUT THE STRONG VIBRATION CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BED COVER WAS AFTERMARKET AND THE WIND WAS CAUSING THE STRONG VIBRATION AND SHAKING TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE CONTINUED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Steering, Oct 13, 2015
AFTER PARKING AND REMOVING KEY STEERING WHEEL DISCONNECTS FROM FRONT WHEELS , MAKES A RATTLING NOISE AS IF SOME METALLIC PART IS LOOSE AND THEN THEN JAMS, MAKING IT DIFFICULT TO ROTATE IGNITION KEY TO START TRUCK AGAIN. OTHER TIMES POWER STEERING ASSIST IS LOST AND TRUCK IS DIFFICULT TO STEER.
Electrical system, Electronic stability control (ESC), Engine, Oct 7, 2015
ON MONDAY OCTOBER 5, 2015, I WAS DRIVING TRUCK AT APPROXIMATELY 60 MPH ON HIGHWAY WHEN SUDDENLY ALL ELECTRONICS WENT BLACK AND COMPLETE LOSS OF POWER ON HIGHWAY. LUCKILY, I WAS ABLE TO PULL OF TO SIDE OF ROAD. I TURNED THE KEY TO OFF POSITION (ENGINE WAS NOT RUNNING) AND WAITED SEVERAL MINUTES THEN TURNED TRUCK ON AND IT STARTED. THE TRACTION LIGHT KEPT COMING ON AND OFF BUT THE TRUCK DID NOT LOOSE POWER AGAIN-THANKFULLY. I COULD HAVE BEEN KILLED OR CAUSED A SERIOUS ACCIDENT.
Steering, Electrical system, Engine, Sep 24, 2015
USE THIS TRUCK FOR COMMERCIAL PURPOSES TO HAUL TRAILERS. TRUCK HAS TURNED OFF WHILE DRIVING 4 TIMES. THREE WHILE DRIVING WITH TRAILER WHEN IT HITS ROUGH ROAD OR UNDER CONSTRUCTION ROAD AND TAKES HARD JOLT TO FRONT END. FIRST YOU ARE DRIVING, THEN YOU HIT BUMP OR DIP IN ROAD AND YOU NOTICE YOU HAVE NO STEERING, WHEN YOU LOOK DOWN YOU NOTICE WHOLE DISPLAY IS SHUT DOWN ( LIKE IT WAS NEVER ON) WITH NO WARNING LIGHTS DISPLAYED. YOU HAVE TO PUT TRUCK INTO NEUTRAL WHILE DRIVING AND RESTART. LAST TIME IT HAPPENED HAD 30 FOOT TRAILER ON TRUCK AND WERE IN A DOWNHILL POSITION WITH A TURN AND NO STEERING CAPABILITY ( NO ANTILOCK OR TRAILER BRAKES BECAUSE THEY NEED ELECTRICITY TO OPERATE)AND 300 FT FROM GOING OFF EMBANKMENT AND THEN DROPPING 100FT INTO A GULLY. THE TRUCKS WHOLE ELECTRICAL SYSTEM TURNS OFF SHUTTING DOWN EVERYTHING IN THE TRUCK. OWN 7 TRUCKS AND HAVE OWNED 20 PLUS TRUCKS OVER THE YEARS. I HAVE HAD DESIGN FLAW ISSUES AND JUST FLUKE ISSUES THAT JUST HAPPEN TO THAT ONE TRUCK. THIS REALLY SEEMS MORE LIKE A DESIGN FLAW, EITHER IN IGNITION WITH THEIR NEW KEYS ( HAVE A 2012, THIS IGNITION IS DEFIANTLY DIFFERENT) OR THE ELECTRICAL SYSTEM, OR MAYBE THEY ADDED SOME SENSOR THAT SHUTS TRUCK OFF IF IN A FRONT END IMPACT. IF I AM RIGHT THIS WILL KILL SOMEONE, THE TRUCK GIVES YOU NO WARNING BEFORE TURNING OFF AND MOST PEOPLE ARE UNAWARE THEY CAN SHIFT A CAR INTO NEUTRAL AND RESTART WHILE DRIVING AND SINCE IT HAS HAPPENED WHILE PULLING TRAILERS THIS IS VERY DANGEROUS NOT JUST FOR THE DRIVER AND PASSAGES OF THE VEHICLE BUT EVERY OTHER CAR OR TRUCK ON THE ROADWAY WITH IT. EXAMPLE OF THIS, THE LAST TIME WHEN WE COULD NOT STEER AND COULD NOT GO WITH THE TURN OF THE ROAD, THERE WAS A CAR IN THE SECOND LANE AND THE TRAILER WENT INTO THAT LANE, THE CAR HAD TO MAKE EVASIVE MANUVIERS TO AVOID IMPACT WITH TRAILER.
Service brakes, Aug 25, 2015
I WAS DRIVING DOWNHILL FOR APROXIMATELY 30 MINUTES TOWING A BOAT. MY FAMILY WAS IN THE TRUCK TOTAL OF FIVE PASSANGERS. SUDDENLY I NOTICED A SMELL OF SOMETHING BURNING. I DROVE FRO APPROXIMATELY FIVE MORE MINUTES THE I NOTICED THE BREAK PEDAL WAS GOING ALL THE WAY IN, THEREFORE I PULLED OVER ON THE SIDE OF THE ROAD. THAT IS WHEN I SAW SMOKE COMING OUT OF THE LEFT FRONT TIRE BRAKES.
Electrical system, Aug 25, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO HD. WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP IN THE ROAD, THE ENGINE STALLED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. UPDATED 11/12/15*LJ *CN
Steering, Aug 20, 2015
WHILE DRIVING AT HIGH WAY SPEED ( 70 MPH POSTED LIMIT ) AND MAKING A RIGHT HAND LONG SWEEPING TURN THE TRUCKS STEERING WOULD STICK OR LOCK IN THE TURN POSITION. THIS CONDITION WOULD REQUIRE A ME TO FORCE THE STEERING WHEEL BACK TO CENTER. AT THIS TIME THE CONDITION ONLY PRESENTS ITS SELF DURING HIGHWAY SPEEDS AND LONG GRADUAL RIGHT HAND TURNS. THIS HAPPEND 6 OR 8 TIMES ON MY 800 MILES TRIP. THE DEALER CAN NOT REPLICATE THIS ISSUE AND AS A RESULT WILL NOT AGREE TO REPALCE ANY STEERING COMPONENTS AT THIS TIME. A QUICK INTERNET SEARCH INDICATES MANY OTHERS HAVE THIS SAME STEERING ISSUE WITH THEIR 2015 SILVERADOS WITH EPS STEERING AND THEIR DEALERS ARE ALOS UNABLE TO REPAIR THE PROBLEM. IF THIS WAS AN ISSUE AT PARKING LOT SPEED I MAY NOT EVEN CARE BUT AT 70MPH THEN IT HAPPENS IT GETS YOUR ATTENTION VERY FAST. I CALLED CHEVROLET CUSTOMER SERVICE AND THEY CLAIM NO REPORT OF SUCH AN ISSUE. AS A RESULT I WANTED TO AT LEAST REPORT THE ISSUE SO IT IS A MATTER OF RECORD.
Steering, Aug 18, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE INTERIOR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Engine, Aug 17, 2015
I AM IN A SITUATION WHERE I BOUGHT A 2015 DIESEL TRUCK AND TWO WEEKS LATER IT BROKE DOWN OUT OF STATE IN COLORADO WHILE ON VACATION. WE SPENT THE NIGHT ON THE HIGHWAY AS THE TRUCK WAS IN LIMP MODE AND THE CHECK ENGINE LIGHT WAS ON. THE OUT OF STATE DEALER PRESSURED US INTO GETTING THEIR NEW DIESEL TRUCK BECAUSE THEY COULD NOT RESOLVE THE PROBLEM WITH THE DIESEL EXHAUST IN 9 HOURS WE WAITED AT THE DEALERSHIP STRANDED. THE TRUCK WAS 15K MORE THAN THE FIRST TRUCK BUT I AM UPSET THEY MADE US RESPONSIBLE FOR THE 1800 MILES ON THE NEW TRUCK THAT BROKE DOWN A WEEK AFTER BUYING IT! THE SECOND TRUCK ALSO BROKE DOWN A COUPLE OF DAYS LATER WITH THE SAME ENGINE CODES AS THE FIRST TRUCK. THIS IS APPARENTLY A DEFECT WITH THIS YEARS DIESEL AND WE SHOULD NOT BE PENALIZED. WE NEED HELP ASAP AS WE ARE BEING STRONG ARMED INTO THE SECOND TRUCK AS THE FIRST DEALER DOES NOT WANT TO DO A BUY BACK OF THE ORIGINAL NEW TRUCK THAT BROKE DOWN IN COLORADO AND LEFT US STRANDED. THE FIRST DEALER NOR THE SECOND DEALER DID NOT OFFER US ROAD SIDE ASSISTANCE, LOANER VEHICLE OR OFFER US ANY TYPE OF RESOLUTION WHILE WE WERE STUCK AT THE DEALERSHIP. I OPENED A GM CASE 5 DAYS AGO AND STILL HAVE NOT HAD ANY RESOLVE AND THE SECOND TRUCK IS STILL AT THE CHEVY DEALER AND THEY DON'T KNOW WHAT'S WRONG WITH IT. THE DEALERSHIPS SAY ITS A GM ISSUE BUT THEY REPRESENT THEM AND ALSO HAVE THE POWER TO MAKE OUR LOAN FAIR GIVEN THE CIRCUMSTANCES OR PUT US IN A NEW TRUCK. WE DON'T THINK IT'S FAIR THAT THEY ROLL IN THE NEGATIVE EQUITY OF 5K IN OUR LOAN AS PER THE GM TODD AT FREEWAY CHEVY HE TOLD ME THERE ARE KNOWN ISSUES WITH THESE DIESEL TRUCKS AND THAT I AM NOT THE FIRST CUSTOMER TO EXPERIENCE THESE PROBLEMS. THEY ARE STILL SELLING THEM THOUGH AND NEED TO TAKE CARE OF THEIR CUSTOMERS BY OFFERING SOLUTIONS INSTEAD OF PASSING THE BUCK. OUR GM CASE NUMBER IS PLEASE HELP.
Air bags, Aug 13, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 14 MPH ON A GRAVEL ROAD, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT AND THE PASSENGER SUSTAINED INJURIES. THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE ROUGH ROAD AND THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,300.
Exterior lighting, Aug 12, 2015
PURCHASED THE 2015 SILVERADO 1500 NEW ON 08/04/2015. ONCE I WAS ABLE TO USE THE HEADLIGHTS I NOTICED THE LACK OF LIGHT OUTPUT ON THEM. I TRADED IN A 2011 KIA SEDONA AND THE HEADLIGHTS WERE FAR SUPERIOR TO THEM. MY 2006 HYUNDAI HAS BETTER LIGHTS. IM NOT SURE WHAT CAN BE DONE, DEALER IS AWARE OF IT AND HOPEFULLY WILL FIX SOON.
Suspension, Aug 9, 2015
BOUGHT THE TRUCK NOTICED THERE IS A SHAKE WHEN DRIVING FROM 60-80 TOOK IT BACK SAME DAY I BOUGHT IT AND THEY SAID OH WE KNOW WHAT IT IS IT'S THE TIRES SO THE REPLACED THEM NOPE DIDN'T FIX IT SO TOOK IT BACK THEY REPLACED TWO MORE TIRES INTHE FRONT SAYING THE NEW ONES HAD A BALLS ON THEM SO TOOK IT HOME AND NOPE DIDN'T FIX IT SO TOOK IT BACK AGAINAND THEY DRIVE IT AND SAY IT'STHE DRIVE SHAFT SO THEY FIX IT I TAKE IT HOME . IT'S STILL NOT FIXED . IT MAKES FOR A VERY UNCOMFORTABLEDRIVE . WE BOUGHT A 46,000 TRUCK AND THERE'S PROBLEMS WITH IT. REALLY SCARED SOMETHING WRONG IS WITH IT AND THEDEALER DUO IS NOT HELPING. IF YOU GO PAST 80 THE TRUCK WHISTLES LIKE A SIREN. PLEASE HELP ME I TRAVELALLOT AND HAVE KIDS IN
Steering, Suspension, Jul 30, 2015
NEW TRUCK, 15372 MILES, NO OFF ROADING OR ROUGH SURFACE DRIVING. PULLS TO THE RIGHT. CONCERNED ABOUT SUSPENSION/STEERING FAILURE. THE VEHICLE PULLS TO THE RIGHT. TWO CHEVY DEALERS HAVE LOOKED AT THE ISSUE WITH NEGATIVE RESULTS. THERE IS NO REASON OTHER THAN MANUFACTURING ERROR THAT WOULD CAUSE THE PROBLEM. BOTH CHEVY DEALERS HAVE REPORTED THAT THE TIRES ARE IN GOOD CONDITION AND ONE DID AN ALIGNMENT. THE ALIGNMENT,I PAID FOR,DID NOT RESOLVE THE ISSUE. I AM CONCERNED BECAUSE I USE THE VEHICLE TO PULL A TRAVEL TRAILER AS IT IS DESIGNED FOR. CHEVY,IN MY OPINION, IS NOT RESPONSIVE TO MY CONCERNS. I AM CONCERNED ABOUT LOOSING THE ABILITY TO CONTROL/STEER THE VEHICLE IF THE UNIDENTIFIED ISSUE IS NOT DISCOVERED OR RESOLVED BY CHEVY. I PROPOSE THAT DEFECTIVE PARTS,OR TIRES HAVE BEEN USED ON THE VEHICLE WHEN BUILT AND THEY ARE FAILING. SINCERELY THE CONSUMER STATED THE VEHICLE PULLED THE RIGHT. UPDATED 10/15/15*JB *TR
Other or unspecified, Jul 29, 2015
WHEN DRIVING 68MPH OR ABOVE THE WHOLE INSIDE OF THE VEHICLE VIBRATES LIKE A WHEEL IS OUT OF BALANCE. I WAS TOLD BY A CHEVY DEALER THAT THE DRIVE SHAFT IS WOBBLING & THAT'S CAUSING THE VIBRATION. AND GM SAYS IT'S NORMAL.
Electrical system, Engine, Jul 27, 2015
AFTER SITTING FOR TWO DAYS, I WENT OUT TO START MY 2015 CHEVROLET SILVERADO TO DRIVE TO TOWN AND IT WAS DEAD - NO POWER, LIGHTS, HORN, IGNITION, NOTHING. THE VEHICLE WAS ABSOLUTELY STONE COLD DEAD. HAVING TWO DECADES IN THE CAR RESTORATION BUSINESS, I GRABBED MY BATTERY CHARGER AND HOOKED IT UP AND CHARGED THE BATTERY FOR 4 HOURS. ATTEMPTING TO START THE SILVERADO AGAIN RESULTED IN THE SAME THING - STONE COLD DEAD. I SWAPPED THE BATTERIES TO NO AVAIL. THE VEHICLE STILL WASN'T POWERING UP. I LOOKED FOR BLOWN FUSES, LOOSE CONNECTORS, ALL WITH NEGATIVE RESULTS. I HAD THE TRUCK TOWED TO THE DEALER 106 MILES AWAY. THE NEXT DAY THE DEALER ADVISED IT STARTED RIGHT UP AFTER A JUMP START. MY REPLY WAS THAT IS SIMPLY INCORRECT AND I REPEATED THE STEPS I WENT THROUGH. THEY REPLIED THEY WISHED TO KEEP IT FOR A FEW DAYS. ULTIMATELY I HAD TO TRADE THE VEHICLE BECAUSE THE DEALERSHIP STATED THE TRUCK WASN'T DESIGNED TO OPERATE IN A DUSTY ENVIRONMENT. MY REPLY WAS THAT I BOUGHT IT TO USE ON MY RANCH AND THEY KNEW THAT TO BEGIN WITH. THEY ADVISED THE DUST PERMEATED THE BODY CONTROL MODULE, ENGINE CONTROL MODULE, AND HUMAN INTERFACE AND TODAY'S TRUCKS SIMPLY ARE DESIGNED FOR THAT.
Power train, Other or unspecified, Jul 23, 2015
I PURCHASED A NEW 2015 CHEVY SILVERADO 2500HD DURAMAX CREW CAB LT FROM AUTO NATION OF PEMBROKE PINES FLORIDA AND AT ABOUT A WEEK OR TWO OF DRIVING IT I STARTED TO NOTICE A BUMP/CLUNK FROM THE REAR OF THE TRUCK JUST AS I WOULD COME TO A COMPLETE STOP. IT ALSO DOES IT JUST APON A STRONG ACCELERATION. THE VEHICLE HAD ABOUT 500 MILES ON IT WHEN I STARTED TO NOTICE THIS. I BROUGHT THE VEHICLE IN FOR THE FIRST OIL CHANGE AT ABOUT 4K MILES AND TOLD THE SERVICE GUY WHAT WAS GOING ON. HE SAID THEY WOULD TEST DRIVE IT. WHEN I PICKED IT UP HE SAID THEY COULD FIND ANYTHING WRONG. I THINK IT'S THE SLIP YOKE STICKING AND NEEDS TO BE LUBRICATED OR REPLACED. SOME OF THE OLDER TRUCK HAD THIS ISSUE.
Steering, Service brakes, Jul 15, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING 25 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE BRAKE PEDAL VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Power train, Other or unspecified, Engine, Jul 1, 2015
THIS IS THE 10TH TIME THIS HAS HAPPENED, AND 3RD TIME THE VEHICLE HAS ENTERED THE SERVICE CENTER. OWN A 2015 CHEVY SILVERADO 1500 CREW CAB Z71, AND WHEN ATTEMPTING TO START THE VEHICLE, IT DOES NOT TURN OVER, INDICATING THAT THERE IS A THEFT DETERRENT ISSUE. THE FIRST TIME THE DEALER WAS UNABLE TO REPLICATE THE ISSUE OR ERROR CODE. THE SECOND TIME SEVERAL ERROR CODES WERE PRESENT, WHICH THE DEALER RESET. THIS APPEARED TO FIX THE ISSUE, UNTIL 1 MONTH LATER THE ISSUE PRESENTED ITSELF AGAIN. THE VEHICLE IS CURRENTLY WITH THE DEALER ON IT'S THIRD REPAIR ATTEMPT. THIS CAN BE VERY UNSAFE FOR A VEHICLE SINCE IN AN EMERGENCY NEED THE VEHICLE COULD BE INCAPABLE OF BEING DRIVEN.
Air bags, Seat belts, Seats, Jun 24, 2015, crash
I WAS STOPPED AT A RED LIGHT AND STRUCK FROM BEHIND BY ANOTHER SMALLER VEHICLE PUSHING ME INTO A MINIVAN IN FRONT OF ME. ON INITIAL IMPACT, THE DRIVERS SEAT WAS DISLODGED FROM THE MOUNTING FRAME. WHEN I HIT THE MINIVAN IN FRONT OF ME, THE AIRBAGS DID NOT DEPLOY AND MY SHOULDER SEAT RESTRAINT DID NOT ENGAGE CAUSING MY EYE TO STRIKE THE STEERING WHEEL. I HAVE NERVE DAMAGE AS A RESULT OF THE SEAT BELT NOT ENGAGING AND THE AIRBAGS NOT DEPLOYING. THE VEHICLE SUSTAINED ENOUGH DAMAGE, INCLUDING FRAME DAMAGE, THAT IT WAS CONSIDERED A TOTAL LOSS. IT WAS 6 WEEKS OLD AT THE TIME OF THE INCIDENT. I WAS THE ONLY PERSON IN THE ACCIDENT WHO REQUIRED MEDICAL ATTENTION. I BELIEVE THE SEAT MOUNTING FAILED, THE AIRBAGS FAILED TO PROPERLY DEPLOY AND THE SHOULDER RESTRAINT SIGNIFICANTLY FAILED. I HAVE PICTURES INDICATING THE SEATBELT FULLY EXTENDED, BUT DID NOT ENGAGE, AND WILL NO LONGER RETRACT. STATE FARM IS HOLDING THE VEHICLE PENDING A POSSIBLE INVESTIGATION BY NHTSA.
Visibility/wiper, Jun 16, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 65 MPH IN HEAVY RAIN, THE WINDSHIELD WIPER'S HIGH SETTING FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 8/10/15*CN
Power train, Jun 12, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. AFTER THE VEHICLE WAS SHIFTED INTO PARK, IT WOULD SHIFT OUT OF PARK INDEPENDENTLY AND ROLL APPROXIMATELY 2 TO 6 INCHES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A NORMAL OCCURRENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500. UPDATED 8/19/15*CN THE CONSUMER FILED A REPORT WITH MASSACHUSETTS' LEMON LAW. THE CONSUMER HAS INJURED HIS KNEE UPON EXITING THE VEHICLE WHILE IT WAS MOVING FORWARD BUT, THE GEAR WAS IN PARK AND NO KEY IN THE IGNITION. UPDATED 9/30/2015*JS
Other or unspecified, May 26, 2015
MY NAME IS [XXX] AND I AM THE OWNER OF THE 2015 CHEVROLET SILVERADO LT THAT I LEASED ON JANUARY 31, 2015 FROM HUNTINGTON CHEVROLET LOCATED AT 370 OAKWOOD RD, HUNTINGTON STATION, NY 11746 (877) 415-8697. I NOTICED IN MARCH WHEN THE WEATHER STARTED GETTING WARMER THAT THE AIR CONDITIONING WAS NOT WORKING PROPERLY. I BROUGHT THE VEHICLE INTO NEW ROCHELLE CHEVROLET LOCATED AT 291 MAIN ST, NEW ROCHELLE, NY 10801 (914) 730-9960 TO HAVE THE A/C SERVICED, AND IT WAS DISCOVERED THERE WAS NO FREON. AFTER HAVING THE FREON PUT INTO THE A/C SYSTEM I NOTICED VERY STRONG FUMES COMING INTO THE CABIN. THE VEHICLE WAS BROUGHT BACK INTO NEW ROCHELLE CHEVROLET TWICE TO HAVE THE PROBLEM SOLVED. I HAVE THE APPROPRIATE PAPERWORK TO VALIDATE THE SERVICE. THE 2 SERVICES AT NEW ROCHELLE DID NOT FIX THE PROBLEM. THE SMELL IS UNBEARABLE AND POSSIBLY TOXIC, AND STILL COMING INTO THE CABIN AS OF TODAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR