2016 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 798 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2016 reports, 43 involved a crash and 10 involved a fire. 17 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 24, 2026
General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Campaign 26V611000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Suspension, front, control armDo not drive until repairedApr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Campaign 16V256000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints: electrical system
120 reports, newest first. Show all
Electrical system, Dec 19, 2022, fire
Rear Defroster malfunction. After starting the vehicle smoke was coming from the rear cab of my truck in the area that the power sliding window meets the rest of the rear window. In the same area, one of the metal strips for the defroster was glowing red hot. Seconds later the rear window shattered within inches of my face. There were no warning lights or messages prior to the defroster malfunctioning. The vehicle is yet to be disabled and the dealer refuses to look at the vehicle until the rear window is fixed. There are messages and recalls from the manufacturer for this issue on the same year make and model as my vehicle but for some reason my trucks vin number is not associated with that recall.
Steering, Electrical system, Dec 15, 2022
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while making left and right turns, the steering wheel started to jerk, and the vehicle stalled. The vehicle took approximately five minutes to restart. The stabili-trak warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the ground and live battery cable in the steering wheel needed to be replaced due to low voltage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Electrical system, Exterior lighting, Other or unspecified, Nov 21, 2022
I put in a complaint in back in July and haven’t heard anything back. I was wondering what the status was? The complaint was about My stabilitrak and my trailer brake system repeatedly comes on and off
Electrical system, Oct 21, 2022
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the TPMS warning light illuminated. Additionally, a message was displayed indicating that the driver’s side window be closed. The contact stated that the vehicle then lost motive power and stalled. The contact shifted into park and restarted the vehicle. The contact veered to the side of the road. The contact was able to continue driving; however, the failure reoccurred several times while driving. The contact stated that the failure had been reoccurring increasingly while driving and he was concerned about his safety as he lived in a mountainous region. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.
Electrical system, Service brakes, Oct 2, 2022
Trailer break warning keeps going off. Service trailer break
Electrical system, Engine, Aug 29, 2022
While driving truck suddenly shuts down. This will often happen while turning or after applying the brakes. This has happened in parking lots as well as while traveling at 50 miles an hour. Usually shuts down for a few seconds and then starts back. Sometimes it shuts off completely and I have to place it in park and restart. The last time was while in traffic.
Electrical system, Other or unspecified, Aug 24, 2022
THE MYLINK INFOTAINMENT SYSTEMS KEEP GLITCHING CHANGING ON IT OWN. GMC HAS THIS PROBLEMS WITH SEVERAL MODELS OF THIER CARS WITH THE MYLINK SYSTEM IN IT OVER THE PAST FEW YEARS AND THERE HAS NOT BEEN A SOLUTION TO THIS PROBLEM. THEY EITHER NEED TO CHANGE THE SYSTEM TO A NEWER UPDATED MODEL OR COME UP WITH A SOLUTION.
Electrical system, Jul 29, 2022
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power and stalled. The contact indicated that the failure had occurred on multiple occasions. The contact stated that on one occasion while driving approximately 65 MPH, the vehicle lost motive power with the power steering and power brake becoming inoperable nearly causing a crash. The vehicle was taken to the local dealer who diagnosed that the failure was due to a faulty battery cable. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 179,000.
Electrical system, Service brakes, Jul 7, 2022
Service trailer brake warning system activating intermittently without a trailer attached. Dashboard message center displays "service trailer brake system" alarm chime activation sounds. Repair facility diagnostics indicate the wiring harness between the BCM’s and brake system has a fault / defect issue. I was advised this is common issue with this vehicle and presents a severe safety concern with a braking system and require immediate repair for my safety. The repairs are not covered under a TSB or recall notice from Chevrolet.
Electrical system, Service brakes, Jun 15, 2022
Service trailer brake system and stalilitrak warning continually pops up due to faulty wiring
Electrical system, May 31, 2022, fire
Remote started my vehicle in the morning, made it about a mile down the road, and the center console started fire. Looks to be the wiring/wireless charger on top of the console. Zero warning lamps or warning labels. Safely made it to the side of the road after getting out of traffic, but inhaled quite a bit of white, bitter smoke.
Electrical system, Service brakes, May 3, 2022
The trailer brake system dings on the dash board constantly, causing the brakes to malfunction and studder which is causing an increased risk of for safety incidents to happen.
Electrical system, May 2, 2022, fire
Rear defroster where power sliding window meets started smoking while defroster was in use. Reference TSB# n192265660 rear window defroster thermal events . This is a replica of that issue, but have thus far been told by GM corporate that vehicle is not eligible under the released customer satisfaction program.
Electrical system, Service brakes, Apr 6, 2022
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Electrical system, Other or unspecified, Forward collision avoidance, Oct 8, 2021
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Electrical system, Engine, Sep 23, 2021
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Electrical system, Sep 20, 2021
Atmospheric temperature, 33 degrees F. Windows slightly frosted. Remote started vehicle and cleared side and front windshield of frost. Entered vehicle, inserted keys and drove approximately 300 ft to drop off mail. While sitting in the vehicle and the vehicle was in park, and running. I heard a very load pop and and observed left side window had shattered. This is the driver side rear window, left side looking from rear of vehicle. The window was bowed out slightly and some loose pieces of glass were observed. This occurred approximately 3 minutes after the initial start of the vehicle. No other damage observed. This vehicle had been previously subject to a recall regarding the powered rear window defroster circuit. The dealer corrected this recall on February 7, 2020.
Electrical system, Aug 16, 2021
2016 Chevrolet Silverado LT Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) cracked at weld and failed at approximately 63,000 miles, resulting in refrigerant leaking to atmosphere and loss of cooling. The affected component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. Owner located weld failure independently.
Electrical system, Jul 26, 2021
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the air conditioner was engaged but failed to produce cold air. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the condenser had failed and needed to be replaced. The contact stated the vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 74,000.
Electrical system, Apr 23, 2021
VEHICLE ENTERTAINMENT CENTER HAS INTERMITTENT ISSUES WITH THE HANDS FREE, BLUETOOTH CONNECTION. THE SYSTEM REVERTS BACK TO NON HANDS-FREE OPERATION OR MUTES THE CALL RANDOMLY. THE ENTERTAINMENT CENTER ALSO RANDOMLY SCROLLS, SELECTS RADIO STATIONS AND CHANGES MODES WHEN NOT IN A CALL. HAPPENS WHILE VEHICLE IS IN MOTION AT LOW AND HIGH SPEED, IN ALL ASSOCIATED CONDITIONS. THIS DISTRACTS THE DRIVER AND HAS THE POTENTIAL TO RESULT IN A FATAL ACCIDENT. OTHER CHEVY SILVERADOS OF VARIOUS YEARS EXHIBIT THE SAME ISSUE AS EVIDENCED BY A NUMBER OF INTERNET FORUM AND YOU TUBE POSTS BY OWNERS. A DATE OF OCCURRANCE IS PROVIDED, BUT IT'S HAPPENED NUMEROUS TIMES OVER THE PAST TWO YEARS.
Electrical system, Exterior lighting, Mar 17, 2021
MY LEFT HEAD LIGHT LEFT TURN SIGNAL, HORN , HAZARDS ON MY LEFT SIDE AND WINDOW WASHER FLUID ALL IS NOT WORKING
Steering, Electrical system, Engine, Feb 22, 2021
THE TRUCK WILL CUT ENGINE AT ANY SPEED, TOTALLY LOSING POWER TO BREAKS, STEERING, ODOMETERS ETC. IT MOSTLY COMES BACK ON AFTER A FEW SECONDS AND SENDS A CODE OF MANY DIFFERENT KIDS (SERVICE PARK ASSIST, STABIITRAC, ROLL WINDOW DOWN AND BACK UP, TRAILER BRAKE ASSIST ETC) THIS IS VERY DANGEROUS AND NEEDS TO BE RECALLED. THIS COULD HAPPEN DURING A CRITICAL DRIVING MOVE AND COULD END UP DEADLY. CURRENTLY, THERE ARE 70,000 MILES ON THIS TRUCK AND OUT OF STANDARD WARRANTY AND WILL PROBABLY COST A LOT TO FIX. (LABOR MOSTLY) RESEARCH SHOWS THAT THIS IS PRETTY COMMON AND VERY SCARY. GM EVEN HAS A SERVICE BULLETIN OUT (18-NA-161) SHOWING THAT THIS IS A COMMON PROBLEM AND IS VERY DANGEROUS, THUS NEED TO COVER THE RECALL RIGHT AWAY.
Electrical system, Visibility/wiper, Dec 29, 2020
COLD WEATHER (25-30 DEGREES?) ON 12/24, SO REMOTE STARTED TRUCK AND BEGAN DRIVING (REAR DEFROSTER AUTO STARTS). HEARD SLIGHT SIZZLE NOISE, BUT COULDN'T FIGURE OUT WHAT IT WAS...THEN WIFE (RIDING IN BACK) HEARD IT GET WORSE, THEN A LITTLE SMOKE, THEN REAR-WINDOW ON DRIVER SIDE POPPED/CRACKED/SHATTERED (TRUCK HAS A SLIDING REAR WINDOW, SO 3 SECTIONS). DIDN'T BLOW OUT, BUT IS COMPLETELY SHATTERED. TAPED IT TO KEEP PIECES FROM BLOWING APART. TALKED TO DEALER AND GM CUSTOMER CARE, AND THEY ADVISED OF AN OPEN CUSTOMER SATISFACTION PROGRAM FOR THIS ISSUE, BUT IT ONLY APPLIES TO VEHICLES IN CERTAIN STATES (COLD WEATHER)...INCLUDING MI, BUT I'M 1 HOUR SOUTH IN NORTHERN IN. #N192265660-01 IS THE PROGRAM NUMBER (REAR WINDOW DEFROSTER THERMAL EVENTS - US ONLY _(MAR 25, 2020). THE PROBLEM ALSO SEEMS TO BE MORE COMMON IN CANADA WHERE A FULL RECALL IS IN EFFECT. AT THIS POINT, HOWEVER, GM CUSTOMER CARE (CASE # 9-6442774509) SAYS THEY CAN'T DO ANYTHING AND REFERRED ME BACK TO DEALER...WHO I WILL ASSUME WILL REFER ME BACK TO CUST CARE AGAIN. I'M WAITING ON THEIR RESPONSE. MAKES NO SENSE THAT THEY WILL REIMBURSE ONLY FOR VEHICLES IN CERTAIN STATES. I'M IN THE SAME COLD CLIMATE AS MICHIGAN AND MANY OF THE OTHER IMPACTED STATES. LOOKING FOR REIMBURSEMENT OF COSTS TO REPAIR, BUT FOR NOW I'M WAITING TO MAKE SURE SOMEONE WILL PAY FOR IT. THIS IS A KNOWN ISSUE THAT GM IS REFUSING TO REIMBURSE (EVEN THOUGH THEY ARE CLEARLY WILLING IN MANY OTHER STATES). ANY SUGGESTIONS?
Electrical system, Structure, Dec 29, 2020
VEHICLE WAS STATIONARY, IN DRIVEWAY OF RESIDENCE, RUNNING AFTER BEING STARTED WITH REMOTE START. TEMPERATURE OUTSIDE WAS ABOUT 35F. FRONT AND REAR WINDOW DEFROSTERS TYPICALLY COME ON WHEN THE VEHICLE IS REMOTE STARTED IN THE WINTER MONTHS. REAR WINDOW OF TRUCK HAS THREE SEPARATE PANES, THE TWO OUTER PANES ARE STATIONARY AND THE MIDDLE SLIDES OPENS VIA A SWITCH IN THE OVERHEAD CONSOLE. ALL WINDOWS IN VEHICLE WERE CLOSED. I WAS STANDING BESIDE THE VEHICLE WHEN THERE WAS A LOUD CRACKING SOUND AND SMALL PIECES OF THE REAR WINDOW PANE BEHIND THE DRIVER FELL TO THE GROUND. THE WINDOW CONTINUED TO MAKE A CRACKING SOUNDS FOR SEVERAL MINUTES AFTER THE INITIAL SOUND. THERE IS A SLIGHT SMELL OF ELECTRICAL WIRE BURNING INSIDE THE VEHICLE VERY CLOSE TO THE BOTTOM LEFT SIDE OF THE DAMAGED PANE OF GLASS. DESPITE THE FOLLOWING INFORMATION, GM CLAIMS THAT THE VIN OF THE VEHICLE IS NOT SUBJECT TO THE RECALL. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10171416-9999.PDF HTTPS://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH-RECHERCHE/DETAIL.ASPX?LANG=ENG&MK=0&MD=0&FY=0&TY=9999&FT=&LS=0&SY=0&RN=2019325&CF=SEARCHRESULT&PG=50 HTTPS://WWW.AUTOBLOG.COM/2019/07/12/CHEVROLET-SILVERADO-GMC-SIERRA-DEFROSTER-CIRCUIT-RECALL/
Electrical system, Other or unspecified, Dec 22, 2020, fire
I TURNED ON THE REAR DEFROST TO THE VEHICLE. WITHIN ABOUT 30 SECONDS, I SAW SMOKE RISING FROM THE CENTER PART OF THE REAR WINDOW AS IF THE DEFROSTER HAD STARTED A FIRE. I IMMEDIATELY TURNED THE REAR DEFROST OFF AND THE SMOKE CEASED. WITHIN A MATER OF SECONDS, THE RIGHT PANEL OF THE REAR WINDOW POPPED VERY LOUDLY AS IT SHATTERED, PRESUMABLY FROM THE FIRE. I WAS DRIVING ON A RURAL ROAD WHEN THIS OCCURRED. I DO HAVE A POWER REAR WINDOW ON THE VEHICLE AND THERE IS A RECALL ALREADY IN CANADA FOR CHEVROLET SILVERADO'S OF MY MODEL YEAR WITH THE REAR POWER WINDOW HAVING FIRES STARTED BY THE REAR DEFROSTER.