2016 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 798 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2016 reports, 43 involved a crash and 10 involved a fire. 17 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 24, 2026
General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Campaign 26V611000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Suspension, front, control armDo not drive until repairedApr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Campaign 16V256000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints: steering
111 reports, newest first. Show all
Steering, Electrical system, Electronic stability control (ESC), Jul 30, 2020
AS I WAS BACKING OUT OF MY DRIVEWAY THE TRUCK SUDDENLY SHUT OFF AND THE STEERING WHEEL JERKED HARD OUT OF MY HAND. THE SCREENS ALL WENT BLANK. I WAS HALFWAY ONTO THE ROAD WHEN THIS HAPPENED AND LUCKILY THE ONCOMING TRAFFIC WAS ABLE TO STOP IN TIME. I RESTARTED THE CAR AND IT DID IT AGAIN. IT TOOK THREE TIMES TO GET THE CAR GOING. I IMMEDIATELY CALLED THE DEALER TO TAKE IT IN FOR SERVICE. ON THE WAY TO THE DEALER IT HAPPENED AGAIN AND PRIOR TO THE SCREEN JUST BLACKED OUT ONLY THEN THE AC BLOWER FAN SURGED ON AND OFF. THE VEHICLE AGAIN SHUT OFF AS I WAS TURNING FROM DUAL HIGHWAY TO THE DEALER AND THE STEERING WHEEL JERKED OUT OF MY HANDS AND THE BRAKES LOCKED. ALSO WHEN I BACKED OUT THAT MORNING THE REAR FELT LIKE THEIR WAS SOME SLIPPAGE. I BOUGHT MY 2016 SILVERADO USED IN 2018 WITH 24K MILES ON IT. THE ODOMETER JUST TURNED 50K TWO DAYS AGO, SO THIS VEHICLE HAS NOT BEEN DRIVEN HARD AND HAS ALWAYS HAD PROPER SERVICE.I BEGAN RESEARCHING AND THERE ARE THOUSANDS OF THE SAME COMPLAINT ONLINE SO I THOUGHT THERE MUST BE A RECALL. HOWEVER, THE DEALER TELLS ME THAT THERE IS ONLY A "BULLETIN" AND THAT SINCE I AM OUT OF WARRANTY I HAVE TO PAY FOR THE KNOWN REPAIRS NEEDED TO FIX THIS ISSUE THAT CLEARLY GM IS AWARE OF. REPAIRS ARE OVER 1300 DOLLARS! I CAN NOT BELIEVE THAT GM KNOWS ABOUT SUCH A DANGEROUS PROBLEM AND WILL NOT FIX IT FOR OWNERS. HOW MANY INJURIES AND DEATHS MUST OCCUR BEFORE A BULLETIN WARRANTS BECOMING A RECALL? I ALSO NOTED THAT THE PREVIOUS OWNER, RIGHT BEFORE I BOUGHT THE VEHICLE ACCORDING THE THE CAR FAX TOOK THE VEHICLE FOR SERVICE DUE TO ELECTRICAL PROBLEMS. SO THIS WAS KNOWN BY GM AND DEALER WHEN I BOUGHT THE TRUCK. DECEITFUL. I HAVE A FAMILY THAT RELIES ON THIS VEHICLE FOR TRANSPORTATION AND NOW I CAN'T AFFORD TO FIX IT OR TRADE IT AND IT IS NOT SAFE TO DRIVE. HELP!
Steering, Jul 28, 2020, crash
POWER STEERING LOST TEMPORARILY, LIGHTS WENT ON AND OFF FAST AND VEHICLE DASH WENT BLACK AND TRUCK DIED WHILE TURNING CAUSING ME TO HIT A CAR. MOVING ABOUT 5 TO 10 MPH
Steering, Electrical system, Electronic stability control (ESC), Jul 23, 2020
I WILL DRIVE DOWN THE ROAD AND THE DISPLAY GOES BLACK ON DASH AND I HEAR CLICKING SOUND AND TRUCK SHUTS OFF. STEERING WHEEL HAS LOCKED UP MAKING TURNS, LEFT OR RIGHT. ISSUES MOSTLY HAPPEN WHEN DRIVING EXTENDED PERIOD OF TIMES BUT HAS CUT OFF WITH SHORT TRIPS AND PARKING, BACKING IN. THESE ISSUES STARTED AROUND DEC 2019 AND INCREASED IN FREQUENCY THIS YEAR 2020.
Steering, Electrical system, Service brakes, Jul 18, 2020
I WAS DRIVING AND LOST ALL POWER I HAD NO LIGHTS NO STEERING NO BREAKS AND THEN EVERYTHING CAME BACK ON THIS IS VERY VERY DANGEROUS RESEARCH IT AND THERE IS A LOT OF PEOPLE HAVING THE SAME PROBLEMS SOMETHING NEEDS TO BE DONE
Steering, Electronic stability control (ESC), Jul 14, 2020
STEERING WILL GET VERY HARD TO TURN FOR A SECOND ON LOW SPEED TURNS, STABILITRAK WILL DISABLE AND DASH WILL BLANK OUT
Steering, Electrical system, Electronic stability control (ESC), Jul 8, 2020
MY 2016 SILVERADO 1500 PROBLEMS IS THE ALONG WITH THE LOSS OF POWER STEERING, OTHER ELECTRICAL SYSTEMS TURNS OFF INCLUDING THE RADIO, DRIVER INFORMATION CENTER, DOOR-LOCK CYCLE, AC AND THE STABILITY CONTROL SYSTEM. ABS AND BRAKE LIGHT TURN ON ALSO HARD TO TURN. VEHICLE COULD BE JUST ON OR DRIVING AROUND FOR HOURS OR MINUTES TIME DOESN'T MATTER IT COULD DO IT AS SOON IT TURN ON THOSE PROBLEMS APPEAR WHEN THE STABILITRAK LIGHT COMES ON.
Steering, Jul 2, 2020
INTERMITTENTLY LOSES POWER STEERING, AND MAKES IT EXTREMELY DIFFICULT TO DRIVE. A MESSAGE POPS UP AND SAYS, SERVICE POWER STEERING DRIVE WITH CARE. HAPPENS MOST OFTEN THE FIRST TIME I USE IT ON ANY GIVEN DAY. BUT OCCASIONALLY HAPPENS WHILE DRIVING. IT STARTED ABOUT A WEEK AGO AND HAS HAPPENED EVERY DAY SINCE THEN. *TR
Steering, Electrical system, Jun 28, 2020
WHILE SETTING IN A DRIVE THRU MY STEERING WHEEL WILL JERK BACK AND FOURTH AND THEN MY TRUCK WILL DIE. I GET SEVERAL DIFFERENT MESSAGES ON MY DASH STABILITY TRACK NEEDS SERVICE, WINDOW NEEDS ROLLED DOWN THEN UP, OR TRAILER ASSIST. THIS HAS HAPPENED MULTIPLE TIMES.
Steering, Jun 28, 2020
SILVERARDO 2016 1500 PICK UP TRUCK SUDDENLY LOST POWER STEERING WITH NO WARNING. TRUCK IS IN FINE OPERATING CONDITION, THERE ARE NO CURRENT RECALLS FOR STEERING FOR THIS YEAR. WIFE WAS DRIVING. THE TRUCK WAS IN MOTION ON THE HIGHWAY EXIT. PULLED OVER. I WENT OUT TO GET THE TRUCK LOOKED FOR ANY ISSUES. RESTARTED TRUCK POWER STEERING WORKED THEN FAILED AGAIN AFTER 5 MINUTES. DROVE THE TRUCK TO A PARKING LOT. RESTARTED TRUCK AND POWER STEERING WORKS. WHILE SOME PERSONS MAY BE ABLE TO STEER THE TRUCK TO A SAFE SPOT, IT IS DIFFICULT AND TAKES A SIGNIFICANT AMOUNT OF UPPER BODY STRENGTH TO CONTROL THE VEHICLE. HOW DO I SAFELY LET MY WIFE DRIVE THIS CAR? I AM WORRIED THAT THIS PREVIOUS DEFECT/ISSUE WAS NOT PROPERLY ADDRESSED BY CHEVROLET. THANK YOU
Steering, Jun 12, 2020
SERVICE POWER STEERING CAME ON, CAR WAS COMPLETELY UNABLE TO CONTROL WITH ZERO STEERING ASSIST. EXTREMELY DANGEROUS ALMOST HIT MULTIPLE CARS TURNING AT LOW SPEED. DEALERSHIP CLAIMS THE CODE C056D BUT IS TAKING ZERO RESPONSIBILITY CHARGING OUTRAGEOUS PRICES FOR AN ELECTRICAL UNIT THAT HAS FAILED IN LESS THAN 70,000 MILES. *TR
Steering, May 12, 2020
MY 2016 SILVERADO STEERING WHEEL LOCKS UP AND ALL OF THE POWER IN MY VEHICLE SHUTS OFF. IT ONLY HAPPENS WHEN I'M TURNING BUT I CANNOT MOVE THE WHEEL IN ANY DIRECTION. THIS PROBLEM IS VERY DANGEROUS AND COULD LEAD TO INJURY OR DEATH. I WAS ALMOST INVOLVED IN A HEAD COLLISION THIS MORNING BECAUSE OF IT. NOT TO MENTION THAT NOT ONE CHEVROLET MECHANIC OR AUTO DEALER KNOWS WHAT I'M TALKING ABOUT OR EVEN ACTS LIKE THEY CARE. THIS PROBLEM HAS BEEN WELL DOCUMENTED IN OLDER MODEL SILVERADO'S AND 2016 SILVERADOS SHOULD BE INCLUDED. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THIS PROBLEM AND NOW THEIR IS DOCUMENTATION. *TR
Steering, Electronic stability control (ESC), May 7, 2020
1ST I NOTICE MY INFO SCREEN WOULD BLACK OUT AND COME BACK ON THEN A SERVICE CAMERA MESSAGE WOULD COME ON ONCE IN AWHILE. NOW EVERY ONCE IN AWHILE THE STABILITIRAK WILL COME ON MY SCREEN AND THE STEERING WHEEL WILL JERK VIOLENTLY OUT OF MY HAND. VERY DANGEROUS. UP TO THIS POINT IT HAS BEEN AT SLOW SPEEDS...(UNDER 30 MPH). *TR
Steering, Electronic stability control (ESC), Service brakes, Feb 16, 2020
THIS FOR 2016 CHEVROLET SIVERADO LTZ D/C 5.3L 4X4 T/A1500 MODEL CK15543 PURCHASE DATE: 05/26/16 AS OF THE LAST PAST YEAR I'VE EXPERIENCE STEERING CONTROL FAILURE, STABILITY CONTROL FAILURE AND BRAKE SYSTEM FAILURE. THE TRUCK CAN NOT BE DRIVEN SAFELY. VISIT DEALER ABOUT 10 TIMES AND THEY DON'T HAVE A CLUE OF HOW TO FIX THIS SAFETY PROBLEMS. THIS VEHICLE IS LISTED UNDER RECALL BY GM AND DEALER HAS NOT BEEN ABLE TO FIX.
Steering, Electrical system, Electronic stability control (ESC), Jan 16, 2020
ERRATIC STEERING AND SLOW SPEED?S JERKY CAR DIES GROUND PROBLEM
Steering, Service brakes, Dec 26, 2019, crash
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE MAKING A LEFT TURN AT A STOP SIGN, THE BRAKE PEDAL FAILED TO REPSOND ALONG WITH LOSS OF POWER STERRING. THE BRAKES DID NOT ENGAGE, CAUSING THE CONTACT TO SIDESWIPE ANOTHER VEHICLE. THE CONTACT MANAGED TO STEER THE VEHICLE ONTO THE SHOULDER AND APPLIED THE EMERGENCY BRAKE TO COME TO A COMPLETE STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO EVERETT CHEVROLET BUICK GMC (161 US HWY 70 SE, HICKORY, NC 28602, (828) 393-0876) WHERE IT WAS IN THE PROCESS OF BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DRIVER'S DOOR AND FRONT BUMPER WERE DAMAGED. THE CONTACT'S INSURANCE COMPANY SENT AN ADJUSTER TO THE DEALER WHO DEEMED THE VEHICLE WITH NEEDING COSMETIC REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Other or unspecified, Service brakes, Dec 17, 2019, crash
FIRST OFF THE BRAKES HAVE FAILED ON ME A BUNCH OF TIMES. I BROUGHT IT TO THE DEALER BEFORE THE RECALLS STARTED AND THEY SAID IT WAS NORMAL. THE PROBLEM GOT WORSE CAUSING TWO LOW SPEED ACCIDENTS WITH NO DAMAGE BUT SCARY. NOTE I HAVE TWO KIDS IN THE CAR. BEEN IN FOR MULTIPLE RECALLS. ONE ACCIDENT HAPPENED IN A DRIVE THRU AND ONE IN MY DRIVEWAY. BOTH WERE FRONT END COLLISIONS BUT NO DAMAGE. SECOND THE TRUCK SHAKES AT HIGHER SPEEDS.STARTING AT 24MPH UP TO 80. MY KIDS TEETH SHATTER IN THE BACK. THAT'S HOW BAD IT IS. DEALERS SAID THERE IS NO FIX FOR THAT SO I STARTED BY RE BALANCING MY TIRES AND AFTER THAT DIDN'T WORK I GOT NEW TIRES. STILL HAVE THE ISSUE AND ITS MORE OF A HEADACHE TO BRING IT INTO THE DEALER CAUSE THEY DON'T WANT TO FIX IT OR CAN'T. CURRENTLY ON 40,000 MILES ON MY TRUCK AND ALREADY HAD A MULTITUDE OF ISSUES WITH OIL PUMP FAILURE, STEERING COLUMN REPLACED DUE TO MOVING HORIZONTAL. SEAT ISSUES THEY COULDN'T FIX SO HAD TO REPLACE THE BRACKET AND BRAKES ARE ONGOING.
Steering, Oct 22, 2019, crash
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK. WHEN THE VEHICLE DECELERATED TO 10 MPH, THE SHAKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHEVROLET (LOCATED AT 13130 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 748-7700) WHERE IT WAS DIAGNOSED THAT THE IDLER ARM AND STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *LN*JB
Steering, Oct 17, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LAYNE CHEVROLET (239-603-7066, LOCATED AT 3980 FOWLER ST, FORT MYERS, FL 33901) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Steering, Electronic stability control (ESC), Sep 24, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Steering, Electrical system, Electronic stability control (ESC), Sep 21, 2019, crash
WHILE ATTEMPTING TO MAKE A LEFT TURN THE "TRAILER BRAKE SYSTEM" LIGHT APPEARED ON THE DASH AND THE STEERING LOCKED UP CAUSING ME TO DRIVE STRAIGHT INTO THE WOODS NEARLY HITTING A TREE. THE TRUCK LOST ALL POWER INCLUDING LIGHTS AND THEN EVERYTHING CAME BACK ON AS NORMAL AND THE STEERING WAS NO LONGER LOCKED UP. A WEEK PRIOR WHILE SITTING STILL AT A DRIVE THROUGH WINDOW THE SAME INCIDENT WITH THE STEERING LOCK UP AND WARNING LIGHT HAPPENED WHILE ATTEMPTING TO PULL OUT. IT WAS BRIEF AND ALL SYSTEMS RETURNED TO NORMAL.
Steering, Sep 9, 2019
ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING. VEHICLE IS A 2016 CHEVROLET TRUCK WITH 25,852 MILES. A VERY DANGEROUS THING TO HAPPEN WITH A MALE DRIVER. I SHUDDER TO THINK WHAT WOULD HAVE HAPPEN IF THE SUDDEN LOSS OF POWER STEERING HAD HAPPENED TO MY WIFE ON A CURVY ROAD. GM HAS RECALLED 1 MILLION PLUS 14-15 GM VEHICLES OVER THIS PROBLEM. THEY SAY THE 2016 IS NOT IN THE RECALL. THE $1,500 PLUS DOLLAR COST IS ON ME. WHY IS GM BEING ALLOWED TO CONTINUE SELLING VEHICLES WITH ELECTRONIC STEERING?
Steering, Sep 3, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. ALSO, THE INSTRUMENT PANEL ILLUMINATED AND "SERVICE POWER STEERING SYSTEM, DRIVE CAREFULLY" APPEARED. THE VEHICLE WAS TAKEN TO CHEVROLET OF WESLEY CHAPEL (26922 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4344) WHERE IT WAS DIAGNOSED THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,900.
Steering, Aug 8, 2019
AT 63000 MY TRUCK STARTED MAKING CLICKING AND POPPING NOISES IN THE FRONT END. THE TRUCK WAS TAKEN TO THE DEALERSHIP AND IT WAS DETERMINED THAT THE ELECTRONIC RACK AND PINION WAS BAD. THIS PROBLEM IS EXIBITED IN 2014 GM TRUCKS AS WELL AND THE ISSUE SHOULD BE LOOKED INTO. A FAILING ASISTED STEERING COULD BE DANGEROUS AND CAUSE BIG PROBLEMS.
Steering, Electrical system, Electronic stability control (ESC), Jul 26, 2019
THE TRUCK WILL YANK THE STEERING WHEEL BACK AND FORTH, MULTIPLE ELECTRICAL ERRORS WILL OCCUR AND THE ENGINE SOMETIMES DIES WHILE THE TRUCK IS MOVING AT SLOW SPEEDS AND TURNING. A STABILITRACK ERROR SHOWS ON THE DASH. THIS HAPPENS ALMOST DAILY.THIS TRUCK IS ACCIDENT FREE AND APPEARS IN EXCELLENT CONDITION.
Steering, Jul 15, 2019
MY BATTERY FAILED AT 53,000 MILES, AND AFTER CHANGING THE BATTERY THE ELECTRONIC POWER STEERING WOULD NOT WORK. I'VE ALSO NOTICED ELECTRICAL ISSUES WITH THE DISPLAY PANEL, AND THE STEREO CHANGING CHANNELS. I'VE TAKEN THE CAR TO THE DEALERSHIP IN ROSEVILLE, CA. AND AWAIT DETAILS ON REPAIR.