2016 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 798 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2016 reports, 43 involved a crash and 10 involved a fire. 17 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 24, 2026
General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Campaign 26V611000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Suspension, front, control armDo not drive until repairedApr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Campaign 16V256000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints
798 reports, newest first.
Electrical system, Jul 26, 2021
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the air conditioner was engaged but failed to produce cold air. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the condenser had failed and needed to be replaced. The contact stated the vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 74,000.
Service brakes, Jul 21, 2021, crash
1) Brake system, yes. 2) The vehicle did not stop when the brake pedal was depressed (known issue with GM). 3) Yes, GM provided an independent investigator and confirmed the brake system failure. 4) Yes. 5) No. On May 29, 2021, at approximately 9:35 AM, I was traveling Northbound on Interstate 5 and exiting the freeway on Highway 46. As I exited the freeway, there was slow moving traffic, I began to brake and experienced no braking at all and the ABS kicked in. At that time, I was traveling at approximately 10 miles an hour when the impact accorded with the vehicle in front of me.
Power train, Jul 14, 2021
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 35-45 mph, the vehicle would jerk forward, then decelerate, and jerk forward again. The vehicle was awaiting diagnosis by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was 89,000.
Fuel/propulsion system, Jun 23, 2021
Operator complained of fuel smell. Found traces of fuel on center of fuel tank. Lower fuel tank for inspection and found fuel leaking from fuel pump port. Replaced fuel pump to correct. The same failure has happened and is still happening. All fuel pumps fail the same area. A list of the VINs and date of failure. [XXX] - 9/16/19 [XXX] - 4/30/20 [XXX] - 6/24/20 [XXX] - 7/10/20 [XXX] - 9/8/20 Repaired by dealer [XXX] - 9/10/20 Repaired by dealer [XXX] - 9/10/20 [XXX] - 3/17/21 Repaired by dealer [XXX] - 3/17/21 Repaired by dealer [XXX] - 6/15/21 [XXX] - 6/18/21 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Jun 18, 2021
Believe the vacuum pump is faulty. Hard braking g or no brakes when going slow or go in reverse.
Steering, Jun 15, 2021
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 mph, the message "power steering fault drive careful" suddenly displayed and the steering wheel became firm and was more difficult to turn in either direction. After restarting the vehicle, the failure was remedied but recurred moments later. The vehicle was taken to an unknown dealer who diagnosed that the steering rack was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 40,000.
Engine, Jun 12, 2021
Engine overheating when pulling a trailer uphill. A simular problem also occurred with the transmission fluid reaching 212 degrees. Both incidents did occur on a hot days in California. Responded by turning on the heat in the summer time which solved the temporary engine overheating problem. Engine coolant was at the proper level and had not exceeded the manufactures 5 year 50,000 mile life time. This despite the truck being sold specifically rated for trailer towing with me neither overloading, exceeding tow rating or exceeding 55 mph. When this occurred.
Seat belts, Jun 10, 2021
Driver seat belt will not click in rendering the seat belt unusable.
Seat belts, May 31, 2021
My husband went to buckle his seatbelt and the thick metal coil within the plastic cover snapped. He was lucky it didn't happen in an accident. I immediately took it to the dealer, who took pictures and stated he needed to contact GM Customer Service to proceed. He said he's call me back later that day which he did not; I ended up calling the following morning and he proceeded to inform me a diagnostic procedure would have to be done to determine what happened. I asked if he had heard back from Customer Service and he said no. I called and talked with the service manager who said he would have to wait to hear from GM. Long story short, according to customer service, they'd only pay $70 towards the total cost since the car was not under warranty. I said a 5 year old seatbelt should not snap and they should be responsible for paying the entire $500 tab. They would not do so.
Other or unspecified, May 26, 2021
2016 Chevrolet Silverado High Country Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) has cracked and failed at approximately 80,000 miles, resulting in (GM Part Number 12356150) refrigerant leaking to atmosphere. The affect component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. This component was inspected by a certified Manufacture dealer and found to be faulty, therefore, releasing harmful refrigerant into the atmosphere.
Suspension, May 24, 2021
The contact's husband owns a 2016 Chevrolet Silverado 1500. The contact stated that while her husband was driving 30 mph, the upper control arm fractured. The power steering warning light illuminated. The driver continued driving to his destination. The contact called a dealer and made an appointment however, upon arrival the contact was informed that the dealer was closed. The driver drove the vehicle home and made an appointment with another dealer, Parkway Chevrolet (25500 TX-249, Tomball, TX 77375). The vehicle was taken to the dealer and diagnosed with a defective upper control arm however, the VIN was not included in NHTSA Campaign Number: 16V256000 (Suspension). The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 150,000.
Power train, Other or unspecified, Engine, May 17, 2021
The truck shakes while in slowing down or in a stop .....And the wifi doesn't work I keep I been calling already for months to chevrolet onstar for the resolution and they keep saying it fixed and it not
Service brakes, May 16, 2021
I HAD A RECALL ON 2 DIFFERENT TRUCKS (15 & 16 SILVERADO 1500) AND THE DEALERSHIP CLAIMED THEY FIXED THE PROBLEM BUT THE PROBLEM STILL EXISTS. I SOLD THE 15 BUT CURRENTLY STILL HAVE THE 16. I HAVE REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME IT'S BEEN TOO LONG SINCE I HAD THE RECALL ADDRESSES (NOV 2020) SO I WILL HAVE TO PAY FOR THE $180 DIAGNOSIS FEE. MY TRUCK IS DOING THE EXACT SAME THING IT WAS DOING BEFORE. EVEN AFTER THE DEALERSHIP "FIXED"THE PROBLEM, I COULD ALL NOTICE THE ISSUE. I LOVE GM BUT I'M VERY DISAPPOINTED IN THE EFFORTS THEY HAVE PUT FORWARD TO RESOLVE THIS DANGEROUS PROBLEM. I'LL NOT SURE IF MY NEXT VEHICLE WILL BE A GM PRODUCT
Service brakes, May 16, 2021
I WAS PULLING A TRAILER AND WAS TRYING TO BACK IT UP TO PARK IT AND I LOST MY ABILITY TO BRAKE. IT WAS SCARY ASKS DANGEROUS. I HAVE TAKEN IT TO THE DEALERSHIP AND ALL THEY DID IS REPROGRAM IT AND NOT ADDRESS THE ACTUAL VACUUM PUMP THAT HAS THE SLUDGE BUILD UP ON THE SCREEN. NEEDLESS TO SAY, EVEN AFTER THE RECALL, I AM STILL EXPERIENCING BRAKE LOSS AT LOW SPEED. I'M HEY DISAPPOINTED IN GM. THIS HAS HAPPENED TO MY '15 AND '16 SILVERADO'S. I'M NOT SURE IF I'LL BUY ANOTHER GM VEHICLE AGAIN IF MY SAFETY IS COMPROMISED AND THEY WILL ONLY BANDAID THE PROBLEM
Other or unspecified, May 10, 2021
OEM A/C CONDENSER FAILED. CRACK AT FITTING. A/C SYSTEM WORKED WITH NO ISSUES AND SUDDENLY NO LONGER PUT OUT ANY COOLING OR DEFROSTING / DEFOGGING. FIRST NOTED A START UP IN THE MORNING. INSUFFICIENT DEFOGGING WHILE DRIVING. RECALL ON OTHER AFFECT GM TRUCKS / SUV WITH SAME OEM CONDENSER DOES NOT COVER THE 2016 SILVERADO 1500. COST FOR REPAIR WAS $870.52
Service brakes, Apr 24, 2021
PEDAL WENT TO FLOOR AND WOULD NOT STOP WHEN PARKING AND ALSO IN BUMPER TO BUMPER TRAFFIC
Electrical system, Apr 23, 2021
VEHICLE ENTERTAINMENT CENTER HAS INTERMITTENT ISSUES WITH THE HANDS FREE, BLUETOOTH CONNECTION. THE SYSTEM REVERTS BACK TO NON HANDS-FREE OPERATION OR MUTES THE CALL RANDOMLY. THE ENTERTAINMENT CENTER ALSO RANDOMLY SCROLLS, SELECTS RADIO STATIONS AND CHANGES MODES WHEN NOT IN A CALL. HAPPENS WHILE VEHICLE IS IN MOTION AT LOW AND HIGH SPEED, IN ALL ASSOCIATED CONDITIONS. THIS DISTRACTS THE DRIVER AND HAS THE POTENTIAL TO RESULT IN A FATAL ACCIDENT. OTHER CHEVY SILVERADOS OF VARIOUS YEARS EXHIBIT THE SAME ISSUE AS EVIDENCED BY A NUMBER OF INTERNET FORUM AND YOU TUBE POSTS BY OWNERS. A DATE OF OCCURRANCE IS PROVIDED, BUT IT'S HAPPENED NUMEROUS TIMES OVER THE PAST TWO YEARS.
Power train, Apr 21, 2021
I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION HARD SHIFTING IN LOW GEAR. MAINLY FROM 1ST TO 2ND GEAR. I ALSO EXPERIENCE A POWER LOSS WHILE MOVING AT VERY SLOW SPEED AND APPLYING THE GAS PEDAL. MOST OF THE ISSUES I AM EXPERIENCING HAPPENS WHILE MOVING AT SLOW SPEEDS AND WHEN TURNING FROM A COMPLETE STOP. I HAVE TAKEN THE TRUCK INTO THE DEALERSHIP TO HAVE IT LOOKED AT BUT THE PROBLEM HAS PERSISTED AND THEY STATED THAT THE HARD DOWNSHIFTS AND POWER LAG ARE DESIGN FEATURES TO PROTECT THE TRANSMISSION FROM SELF INFLICTED DAMAGE.
Engine, Apr 9, 2021
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A CLICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY CHEVY BUICK GMC (2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429, (928)754-3400) WHERE IT WAS DIAGNOSED WITH NEEDING THE LIFTERS AND CAMSHAFT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.*DT*LN
Steering, Service brakes, Apr 5, 2021, crash
TL*THE CONTACT OWNED A 2016 CHEVROLET SILVERADO. THE CONTACT STATED WAS DRIVING 25 MPH WHEN THE BRAKE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT HE HAD TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET AS IT TRAVELLED TO THE FLOORBOARD. THE VEHICLE DID NOT STOP AND DECELERATED IN SPEED WHICH CAUSED THE CONTACT TO REAR-END A VEHICLE, WHICH ALSO CAUSED THAT VEHICLE TO REAR-END A VEHICLE AS WELL. NO INJURIES WERE SUSTAINED AND NO MEDICAL TREATMENT ACQUIRED. THERE WAS NO POLICE REPORT FILED. THERE WAS NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE CONTACT STATED THAT THE ABS FAILED TO ENGAGE. THE CONTACT HAD THE VEHICLE TOWED TO THEIR RESIDENCE. THE CONTACT INSURANCE COMPANY HAD THE VEHICLE TOWED TO A TOW YARD, WHERE THEY INSPECTED THE VEHICLE DAMAGES AND DEEMED THE VEHICLE A TOTAL LOSS. THE LOCAL DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V578000 (SERVICE BRAKES, HYDRAULIC) AND 16V069000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 78,000. *DT
Exterior lighting, Service brakes, Apr 3, 2021
AT LOW SPEEDS MY BRAKES STOP WORKING. THE BRAKE PEDAL BECOMES VERY STIFF AND I HAVE TO USE BOTH FEET PUSHING DOWN AS HARD AS I CAN FOR THE VEHICLE TO STOP. ALSO,THE HEAD LIGHT SWITCH INSIDE THE VEHICLE DOES NOT WORK. WHEN I TURNED THE DIAL OFF OF THE AUTO LIGHTS I SAW SMOKE COMING OUT FROM BEHIND THE DIAL.
Engine, Mar 31, 2021
I WAS IN FOR AN OIL CHANGE AND DEALERSHIP TOLD ME THERE WAS NO FLUID IN MY RADIATOR. UPON INSPECTION THE RADIATOR HAD CRACKED AND WAS LEAKING AT THE SEAM RIGHT CORNER. THE MECHANIC TOLD ME IT WAS THE 7TH ONE THEY HAD DONE THIS SEASON. I LIVE IN MASS NEAR OCEAN. IT WAS A RAINY DAY AND MY WINDOWS WERE UP. THERE WERE NO FUMES, NO WARNING LIGHTS TO ALERT ME SOMETHING WAS GOING WRONG WITH THE HEATING COOLING SYSTEM.. THE CONCERN WAS MY TRUCK WASN'T THE FIRST TO HAVE THIS PROBLEM WITH THIS PARTICULAR DEALERSHIP. THE SAME DEALERSHIP MCGEE RAYNHAM MA HAS BEEN THE ONLY COMPANY TO WORK ON MY TRUCK.
Service brakes, Mar 29, 2021
WHEN DRIVING AT LOW SPEEDS THE VEHICLE SOMETIMES CONTINUES TO ROLL EVEN THOUGH THE BRAKES ARE FULLY PUSHED. THIS SEEMS TO HAPPEN INTERMITTENTLY AND IS NOTICEABLE WHEN PULLING INTO THE GARAGE. THE BRAKE PADS WERE RECENTLY EVALUATED DURING A ROUTINE SERVICE AT A GM DEALERSHIP.
Service brakes, Mar 29, 2021
A LOT OF FORCE NEEDED TO BREAK AT LOWER SPEED
Other or unspecified, Mar 20, 2021
ON FEB 26 I HAD MY REGULAR OIL CHANGE DONE ALONG WITH 27 VEHICLE INSPECTION, 2 WEEKS LATER ON SAT MARCH 13 DID A QUICK ERRAND AND CAME BACK HOME, A LITTLE AFTER I NOTICED CARAMEL FLUID UNDER MY TRUCK, WHEN I OPEN THE HOOD I AUTOMATIC SAW A LEAK COMING OUT OF THE RESERVOIR SO I OPENED IT AND NOTICE THE SAME CARAMEL FLUID INSIDE AND I KNEW IT'S WASN'T A GOOD SIGN. I TOOK MY TRUCK BACK TO THE DEALERSHIP ON MONDAY MARCH 15, AFTER THEY INSPECTED IT I WAS TOLD THEIR WAS AN INTERNAL BREAK IN THE RADIATOR AND THAT'S WHAT CAUSE THE CARAMEL FLUID ACCORDING TO THEIR TECHNICIAN. DEALERSHIP CONTACT MY EXTENDED WARRANTY AND THEY ARE REPAIRING AND COVERING MOST OF THE COST WITH THE EXCEPTION OF THE HOSES CAUSE THEY ARE NOT COVERED. HOSES ARE NOT BROKEN OR HAVE ANY HOLES THEY'RE REPLACING THEM CAUSE THEY CAUGHT CONTAMINATED BECAUSE OF THE INTERNAL BREAK. DON'T SEE WHY I SHOULD E RESPONSIBLE FOR THE DIFFERENCE OF $800