2016 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 798 owner complaints filed for this model year. This is the 6th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2016 reports, 43 involved a crash and 10 involved a fire. 17 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 24, 2026
General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Campaign 26V611000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Suspension, front, control armDo not drive until repairedApr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Campaign 16V256000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints
798 reports, newest first.
Service brakes, Apr 29, 2019
AT A GAS STATION MOVING TO PARK, WHEN I PRESSED THE BRAKES THE VEHICLE WOULDN'T STOP UNTIL I PRESSED VERY VERY HARD ON THE BRAKE PEDAL.
Steering, Electrical system, Apr 28, 2019
WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.
Service brakes, Apr 26, 2019
BRAKES GO OUT WHEN BACKING UP OR AT LOW SPEED
Electrical system, Apr 23, 2019
HORN WILL NOT SOUND WHEN DEPRESSING STEERING WHEEL HORN BUTTON. THE HORN WILL SOUND WHEN USING KEY FOB TO LOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS MOVING AND AT A STOP.
Service brakes, Apr 17, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. ON SEVERAL OCCASIONS, WHILE PARKING OR REVERSING THE VEHICLE, IT FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE VEHICLE WAS TAKEN TO SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT EMPHASIZED THAT THE FAILURE OCCURRED AT EXTREMELY SLOW SPEEDS. THE CONTACT WAS CONCERNED DUE TO THE ONGOING INVESTIGATION, NHTSA ACTION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC), LINKED TO SIMILAR VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Service brakes, Apr 15, 2019
WHEN I PUT THE TRUCK IN DRIVE TO MOVE FORWARD THE TRUCK WOULD NOT STOP. I PRESSED VERY HARD ON THE BRAKES TO GET IT TO STOP. I THEN PLACE THE TRUCK IN PARK AND TRIED AGAIN TO MOVE BACKWARDS. THE BRAKES WOULD NOT STOP THE VEHICLE. I HAD TO PRESS AS HARD AS I COULD TO GET IT TO STOP. ALMOST HIT A BUILDING. THIS HAS HAPPENED ON 2 OTHER OCCASIONS IN A PARKING LOT AND PULLING OUT ONTO A MAIN ROAD FROM A DRIVEWAY. WHEN I TURN THE VEHICLE OFF AND RESTART THEN THE BRAKES WILL ENGAGE AND WORK PROPERLY. THIS IS A VERY DANGEROUS PROBLEM.
Other or unspecified, Apr 12, 2019
AIR CONDITIONING SYSTEM LEAKS FROM COMPRESSORS AND CONDENSERS BECAUSE THE SYSTEM IS NOT ABLE TO CONTAIN THE PRESSURES. CHEVROLET HAS ISSUED TECHNICAL BULLETIN DUE TO THE LARGE NUMBER OF INCIDENT. PARTS ARE HARD TO LOCATE DUE TO THE NUMBER OF FAULTY PARTS BEING REPLACED.
Service brakes, Apr 9, 2019, crash
WHEN TRAVELING AT LOW SPEEDS (ESTIMATE <10MPH, USUALLY HAPPENS WHEN PARKING), WHEN THE BRAKES ARE APPLIED, THE BRAKE PEDAL BECOMES STIFF, DOES NOT DEPRESS AS USUAL, DO NOT APPLY FORCE PROPERLY, AND THE VEHICLE CONTINUES MOVING. THIS ISSUE HAS BEEN EXPERIENCED MULTIPLE TIMES IN BOTH DRIVE AND REVERSE. THIS ISSUE HAS RESULTED IN BUMPING OBJECTS AND CARS.
Service brakes, Apr 8, 2019
WHEN DRIVING AT LOW SPEEDS, THE BRAKE PETAL BECOMES HARD AND STIFF AND WILL NOT STOP. THIS HAS HAPPENED NUMEROUS TIMES AND IS VERY DANGEROUS.
Service brakes, Apr 6, 2019
BRAKES IS HARD TO PUSH ON SLOW SPEED,I TAKED FOR A ALIGNMENT THE OTHER DAY AND THE MECHANIC ALMOST FELL THE RAILS, IS REALLY DANGEROUS DRIVING LIKE THAT, I SAW A LOT OF COMPLAINTS ABOUT THE SAME ISSUE,A RECALL NEEDS TO BE DONE,
Service brakes, Apr 5, 2019
LOST ABILITY TO BRAKE. HAD TO PRESS PEDAL VERY HARD ON THE BRAKE PEDAL AND FELT TRUCK BRAKING IS NOT WORKING. MAY BE RELATED TO VACUUM PUMP FAILURE AND/OR BRAKING SYSTEM FAILURE.
Power train, Apr 5, 2019
TRANSMISSION HAS HARD SHIFTING FROM STARTING POSITION, WHILE DRIVING AND SLOWING DOWN. 50% OF THE TIME YOU CAN HEAR A CLUNKING WHEN HARD DOWN SHIFTING. I HAVE HAD THE DEALER LOOK INTO THIS OVER 6 TIMES ALREADY, AND ON ONE OCCASION IT HAD BEEN "REPROGRAMMED" AND ON ONE OCCASION A PART HAD BEEN CHANGED. IT STILL CONTINUES TO SHIFT HARD AS NOTED ABOVE. ODOMETER AS OF 4/5/19 IS 17,093. HAVE SERVICE SCHEDULED FOR APRIL 8 2019 FOR SHIFTING ISSUE AND MOTOR OIL CHANGE.
Steering, Apr 5, 2019
I WAS DRIVING DOWN MY STREET. WAITING TO TURN LEFT TO WAIT AT STOPLIGHT. WHEN GOING I COULDN'T TURN THE STEERING WHEEL. TRAFFIC WAS COMING FROM BOTH SIDES WHEN FAILURE OCCURRED. THE ONLY THING THAT SAVED MY LIFE WAS TO CONTINUE STRAIGHT THROUGH TO THE OTHER SIDE OF THE STREET. THIS INCIDENT COULD'VE KILLED ME IF WAS TRAVELING AT HIGHER SPEEDS. TOTAL LOSS OF CONTROL OF THE VEHICLE. THIS IS A MAJOR SAFETY ISSUE.
Service brakes, Apr 3, 2019
ON MY 2016 SILVERADO 1500 WHEN I AM AT SLOW SPEEDS AND PRESS THE BRAKE PEDAL IT DOES NOT STOP THE TRUCK. THE PEDAL BECOMES EXTREMELY STIFF AND THE ONLY WAY TO STOP THE TRUCK IS THE EMERGENCY BRAKE OR USING BOTH FEET PRESSING THE BRAKE PEDAL WITH ALL MY FORCE. I HAVE FOUND BY MY DEALER THAT IT IS A FAULTY VACUUM PUMP ALSO NOT COVERED UNDER WARRANTY.
Structure, Apr 2, 2019
FACTORY INSTALLED RUNNING BOARDS BECOME UNATTACHED TO VEHICLE DUE TO HOLDING CLIP NUTS RUSTING AT WELD. LUCKILY PERSONAL INSPECTION (TO TRACK DOWN A NUISANCE RATTLE) FOUND FAILURE BEFORE IT BECAME UNATTACHED. CHEVY ONLY SOLUTION WAS FOR ME TO BUY NEW RUNNING BOARDS (WHICH PRIME CHEVROLET PARTS DEPARTMENT SAID CONTAINED THE SAME TYPE OF MOUNTING HARDWARE). NO INDIVIDUAL REPLACEMENT PARTS WERE OFFERED.
Electrical system, Other or unspecified, Mar 31, 2019
THE RADIO FAIL TO PROVIDE AUDIO WARNING WHEN THE KEY HAS BEEN LEFT IN THE IGNITION AND THE DOOR IS OPEN-DOOR WHEN THE DRIVER DOES NOT FASTEN THEIR SEAT BELT ,DRIVER IS AT GREATER RISK OF INJURY IN A CRASH. DRIVER CAN'T HEAR WHEN THE TURN SIGNAL AND RADIO WHEN DEAD .
Steering, Mar 30, 2019
MY TRUCK HAS A DEFECTIVE ELECTRIC POWER STEERING SYSTEM THAT IS KNOWN TO BE DEFECTED AS THE SAME SYSTEM WAS RECALLED FOR ALL OTHER MODELS EQUIPPED WITH UT BUT BECAUSE MY VEHICLE IS A SPECIAL VERSION THE COMPANY EXPECTS ME THE CUSTOMER TO PAY FOR THIS 4 FIGURE REPAIR OUT OF POCKET KNOWING THE SYSTEM IS DEFECTIVE THE STEERING JUST QUIT OUT OF NOWHERE FOR NO APPARENT REASON IT WORKED FINE THEN WENT TO DRIVE IT AND IT DIDN'T HAVE POWER STEERING IT WAS STATIONARY AT THE TIME I GOT IN TO GO TO THE STORE AND STEERING WAS GONE
Service brakes, Mar 30, 2019
BRAKE EFFORT DRASTICALLY INCREASED WHEN BACKING OUT OF PARKING SPACE. CAR WAS VERY DIFFICULT TO STOP AND PEDAL WOULD NOT DEPRESS FURTHER.
Service brakes, Mar 30, 2019
VEHICLE BRAKES FAIL WHEN TRAVELING AT LOW SPEEDS. BRAKE PEDAL WILL NOT DEPRESS AND TRUCK WILL NOT STOP. FAILURES HAPPEN IN FORWARD AND REVERSED. PROBLEM IS REOCCURRING.
Power train, Mar 28, 2019
THE TRANSMISSION SHUTTERS, RADLES, AND PINGS UPON LIGHT ACCELERATION. IT HAS A DELAY BEFORE DOWN SHIFTING, IT OCCASIONALLY MAKES A LOUD CLUNK WHEN PUTTING INTO DRIVE I DONT KNOW IF THE AFM HAS PART IN THESE ISSUES. IF YOU DRIVE WITH HARD ACCELERATION THEN IT ONLY PINGS SOMETIMES AND KIND OF SOUNDS LIKE AN OLDER 80 MODEL V8 WITH A TIMING KNOCK. THIS TRUCK ONLY HAS 28K MILES ON IT AND IT HAD BEEN DOING IT FOR THE LAST 6K MILES. IF YOU MANUALLY SHIFT THE TRANSMISSION IT LIMITS THE ISSUE.
Steering, Electrical system, Engine, Mar 27, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING SLOW SPEEDS, THE STEERING WHEEL VIOLENTLY JERKED AND THE VEHICLE SHOOK AND LOST POWER. ALSO, THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED. THE "PARKING ASSIST OFF" AND "ROLL DOWN THE SIDE WINDOWS" MESSAGES WERE ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO KNUDTSEN CHEVROLET (1900 E POLSTON AVE, POST FALLS, ID 83854, (208) 664-8107), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 52,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Mar 24, 2019
AC FAILURE OF NEWER CHEVROLET VEHICLES. AC LOSES FREON DUE TO POOR DESIGN AND MANUFACTURING OF AC SYSTEM. FREON LEAKS INTO ENVIRONMENT UNCONTROLLED. IF YOU CONTINUE TO ADD FREON TO BANDAGE FAULTY PARTS, ALL YOU DO IS CONTINUE TO LOSE FREON INTO THE ENVIRONMENT. GENERAL MOTORS KNOWS OF THIS FAILURE, BUT YET DOES NOTHING ABOUT IT. IT IS HAPPENING ACROSS SEVERAL OF THEIR VEHICLE'S. LEAKS ARE BAD ENOUGH THAT AC SYSTEM ONLY OPERATES FOR A COUPLE OF DAYS UNTIL IT NEEDS RECHARGING.
Service brakes, Mar 24, 2019, crash
WHEN OPERATING VEHICLE AT LOW SPEEDS THE BRAKE PEDAL BECOMES STIFF AND HARD TO PRESS DOWN. THIS CAUSES THE TRUCK TO CONTINUE MOVING AND EVEN CAUSED ME TO REAR END ANOTHER VEHICLE CAUSING REAR DAMAGE TO THAT VEHICLE AND A SMALL DENT IN MY FRONT BUMPER. THIS ISSUE DOES NOT HAPPEN AT HIGH SPEEDS BUT 15MPH AND UNDER IT OCCURS.
Steering, Mar 23, 2019
WHILE BACKING OUT OF A PARKING SPOT THE STEERING WHEEL JERKED ITSELF OUT OF MY HAND, ALMOST BREAKING MY HAND AND LOCKED UP AND COULDN'T BE TURNED AT ALL. WHILE LOCKED UP IT FINALLY BROKE FREE FOR A BIT AND JERKED ITSELF OUT OF MY HANDS AGAIN. PUT IT INTO DRIVE TO PULL FORWARD SO I DIDN'T GET HIT BY OTHER VEHICLSE IN PARKING LOT TOO. IT DID THE SAME THING GOING FORWARD, JERKED ITSELF FROM MY HANDS, THE RADIO EVEN CHANGED STATIONS ON ITS OWN. DURING THIS THE DIC SHOWED A STABILITRAK NEEDS SERVICE MESSAGE AND WORKED OK ONCE I FINALLY GOT IT TO BACK OUT AND GO FORWARD AND AS LONG AS THE VEHICLE WASN'T SHUT OFF IT RAN OK, ABUT ONCE SHUTOFF, THE SAME ISSUES RETURNED EVERY TIME, EVEN AT THE CHEVROLET DEALER WHERE IT SITS NOW IN MISSION, TX THESE EVENTS OCCURRED WHILE STATIONARY AND ALSO WHILE VEHICLE WAS IN MOTION WHICH IS DOWNRIGHT DANGEROUS. WHILE THIS IS NOT MY VIDEO OR MY TRUCK, THIS IS EXACTLY WHAT I AM EXPLAINING ABOVE: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Mar 15, 2019
POWER BRAKING FAILURE. BRAKE BOOSTER/VACUUM PUMP HAS FAILURE WHEN DRIVING AT LOW SPEEDS (BACKING/PULLING INTO PARKING SPOTS, DRIVING IN STOP & GO TRAFFIC, ETC.). THE BRAKE PEDAL STIFFENS UP, AND AN IMMENSE AMOUNT OF PRESSURE IS NEEDED TO STOP THE VEHICLE. I HAVE BEEN ABLE TO RECREATE THIS ISSUE MANY TIMES IN THE PAST COUPLE DAYS, AS HAS THE CHEVROLET DEALERSHIP THAT I PURCHASED IT FROM. THIS IS SIMILAR TO WHEN A VEHICLE LOSES ALL ELECTRICAL POWER AND THE ABS IS NO LONGER ACTIVE. WHEN THE BRAKE IS APPLIED (VERY HEAVILY), AND THE THE PEDAL STIFFENS UP, THE TRUCK STILL PROCEEDS TO MOVE FORWARD OR BACKWARDS ANOTHER FOOT OR SO PRIOR TO FULLY STOPPING. THIS IS A HUGE SAFETY ISSUE, AS I COMMONLY DRIVE IN STOP/GO TRAFFIC TO AND FROM WORK, AS WELL AS PARK IN A PARKING DECK BACKING UP TO EITHER OTHER VEHICLES, OR A CONCRETE WALL.