2017 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Power train is the leading concern among 837 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2017 reports, 49 involved a crash and 15 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 24, 2026
General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
Dealers will replace both RRAB modules, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Campaign 26V611000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Child seat, tether, connector/clipAug 3, 2017
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.
GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.
Campaign 17V487000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Suspension, front, control armDo not drive until repairedApr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Campaign 16V256000 on NHTSA.gov
Representative owner complaints: service brakes
222 reports, newest first. Show all
Service brakes, Nov 18, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE VEHICLE DID NOT BRAKE AUTOMATICALLY. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO SELMAN CHEVROLET (1800 E CHAPMAN AVE, ORANGE, CA 92867) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED PER THE RECALL DUE TO THE REMEDY BURNING MULTIPLE MODULES. THE DEALER STATED THAT THEY HAD TO WAIT FOR A DIFFERENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Service brakes, Nov 18, 2019, crash
CLAIM BEING REPORTED ON BEHALF OF NJM INSURANCE COMPANY FOR OUR INSURED, FRANK ZABORNEY. MR. ZABORNEY WAS INVOLVED IN AN ACCIDENT AND STATED THAT DUE TO THE RECALL FOR THE BRAKES, THAT IS WHAT CAUSED THE ACCIDENT.
Service brakes, Nov 14, 2019
WHEN BRAKING AND VEHICLE IS SLOWING TO A STOP ENGINE SPEEDS UP JUST BEFORE STOPPING AND VEHICLE SURGES FORWARD NECESSITATING INCREASED PRESSURE ON BRAKE PEDAL. HAPPENS EVERY TIME VEHICLE IS COMING TO A STOP. EXTREMELY DISCONCERTING PROCEEDING DOWN A STEEP HILL.
Service brakes, Nov 10, 2019, crash
BRAKE PEDDLE PUSHED BACK AT ME WHEN TRYING TO STOP. TRUCK FAILED TO SLOW DOWN RESULTING IN AN ACCIDENT. * (RECALL RELATED INCIDENT) TS
Service brakes, Oct 28, 2019
VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.
Service brakes, Oct 27, 2019
2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645
Service brakes, Oct 24, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN CHEVROLET (916-782-1243, LOCATED AT 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE THE ROTORS WERE TURNED AND THE FRONT BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURES WERE OCCURRING TOO SOON BASED ON THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Service brakes, Oct 24, 2019, crash
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CRASH COLLISION LOT AND THE FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 26,000.
Service brakes, Oct 22, 2019, crash
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE CONTACT ATTEMPTED TO BRAKE, BUT THE BRAKES FAILED AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE ENTIRE FRONT END AND FRONT PASSENGER SIDE WHEEL OF THE CONTACT'S VEHICLE WERE DAMAGED. BOTH VEHICLES WERE TOWED FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HANDLED THE MATTER WITH HIS INSURANCE COMPANY AND TOOK THE VEHICLE TO THEIR RECOMMENDED MECHANIC FOR REPAIRS. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 26,000.
Service brakes, Oct 21, 2019, crash
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.
Service brakes, Oct 17, 2019, crash
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A NEARBY COLLISION CENTER AND THE OTHER VEHICLE WAS ABLE TO BE DRIVEN AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 42,000.
Structure, Other or unspecified, Service brakes, Oct 10, 2019, crash
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Service brakes, Sep 29, 2019
POWER BRAKE FAILURE PEDAL IS DIFFICULT TO PUSH TAKES LONGER TO STOP VEHICLE BRAKE PEDAL SEEMS HIGHER HAVE TO BREAK WITH 2 FEET
Service brakes, Sep 24, 2019
GOING FROM 40 TO 5MPH BREAKS FEEL LIKE IS LOCKING FOR COUPLE OF SECOND AND BACK TO NORMAL,ANY SPEED BEFORE STOPS TRUCK HAS A LITTLE HESITATION BEFORE BREAKING.
Service brakes, Sep 13, 2019, crash
MANUFACTURER RECALL NUMBERN192268490 NHTSA RECALL NUMBER19V645 ON AUGUST 14, 2014, I WAS DRIVING THE 2017 CHEVY SILVERADO 4X4 WORK TRUCK ON A RURAL STATE ROUTE IN HOLMES COUNTY, OHIO. I HAD PULLED OFF ON THE SIDE OF THE ROAD TO PICK UP MY TRAFFIC COUNTING EQUIPMENT. ONCE I WAS FINISHED, I PULLED INTO A DRIVEWAY TO TURN AROUND. I BEGAN TO BACK OUT OF THE DRIVE WHEN THE BRAKE PEDAL WENT ROCK HARD, I LOST ALL PEDAL AND HAD NO BRAKES. I HIT THE GUARDRAIL THAT WAS DIRECTLY BEHIND ME WHEN I COULDN'T STOP. NO DAMAGE TO THE GUARDRAIL, BUT PLENTY OF DAMAGE TO MY TRUCK. OBVIOUSLY, I DIDN'T THINK THIS WAS RIGHT SO THE VERY NEXT DAY I TOOK THE TRUCK TO PROGRESSIVE CHEVROLET. AFTER TECHS HAD A CHANCE TO LOOK OVER THE VEHICLE, THEY SAID THE VACUUM PUMP WAS DEFECTIVE AND IT WAS REPLACED AT NO COST TO ME. THAT'S ALL WELL AND GOOD, BUT HAD THE VACUUM PUMP NOT FAILED, I WOULD NOT HAVE HIT THE GUARDRAIL.
Service brakes, Sep 11, 2019
I WAS PARKING MY TRAVEL TRAILER ON A CAMP SITE AND READJUSTING. I PULLED AHEAD DOWN A SLIGHT INCLINE AND THE BRAKE PEDAL WENT TO THE FLOOR IN THE TRUCK. I PUSHED THE PEDAL AS HARD AS I COULD AND STOPPED JUST BEFORE HITTING ANOTHER CAMPER. PUT THE TRUCK IN PARK AND TRIED THE BRAKES AGAIN AND THE PEDAL PRESSURE WAS BACK. I WAS THEN ABLE TO FINISH ADJUSTING AND IT DID NOT HAVE THE BRAKE ISSUE AGAIN. IT WAS VERY SCARY WITH KIDS AROUND ETC.
Service brakes, Engine, Fuel/propulsion system, Sep 9, 2019
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Service brakes, Aug 27, 2019, crash
I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD. I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE. I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD". I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE. MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY. AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION. THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED. THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.
Service brakes, Aug 22, 2019, crash
AT LOW ENGINE RPM THE BRAKE FORCE BECOMES EXTREMELY EXCESSIVE. WHILE BACKING DOWN A LONG BOAT RAMP LAST WEEK THIS OCCURRED AND MY WIFE COULD NOT PRESS HARD ENOUGH TO STOP THE VEHICLE RESULTING IN A COLLISION TO AVOID THE VEHICLE GOING INTO THE WATER. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THIS VEHICLE.
Service brakes, Jul 26, 2019
THE VEHICLE IN MOTION, AT LOW SPEEDS (UNDER 10 MPH), THE BRAKES FAIL TO SLOW OR STOP THE VEHICLE UNTIL THE BRAKE PEDAL IS FULLY DEPRESSED WHICH UNEXPECTEDLY REQUIRES MORE EFFORT THAN BRAKING UNDER NORMAL CONDITIONS. EVEN WITH THE PEDAL FULLY DEPRESSED, IT STILL DOES NOT STOP THE VEHICLE WITHIN THE EXPECTED STOPPING RANGE.
Service brakes, Jul 22, 2019
BACKING UP MY TRUCK, AT SLOW SPEED DOWN A BOAT RAMP, MY BRAKE PEDAL AUTHORITY WENT TO ZERO. I HAD NO BRAKES DURING BACKING MY BOAT IN GULF OF MEXICO. I HAD TO STAND ON PEDAL WITH ALL OF MY WEIGHT JUST TO SLOW IT LONG ENOUGH SO I COULD PUT ON PARKING BRAKE. I CALLED DEALER TO INQUIRE IF THIS WAS A PROBLEM, AND THEY SAID I HAD TO WAIT TWO WEEKS TO EVEN GET IT IN THERE TO LOOK AT IT. UNACCEPTABLE. LOSS OF BRAKING CAN KILL OCCUPANTS IN THESE VEHICLES. IN MY CASE, I WOULD HAVE BEEN UNDER WATER AND POSSIBLY DROWNED.
Service brakes, Jul 15, 2019
NO BRAKES AT LOW SPEED AND A HARD PEDAL. POSSIBLY VACUUM PUMP FAILURE.
Service brakes, Jul 10, 2019
MY WIFE TOOK THE SERVICE RECALL LETTER FROM THE MANUFACTURER AND THE DEALERSHIP (SANTA FE CHEVROLET/CADILLAC IN SANTA FE, NEW MEXICO) INFORMED MY WIFE THAT SINCE MY VEHICLE HAS 70,00 MILES THEY WOULD NOT SERVICE THE RECALL FOR FREE AND INSTEAD WOULD CHARGE US $960 DOLLARS. SUBSEQUENTLY WE HAVE NOT BEEN ABLE TO USE THE VEHICLE IN OVER SIX WEEKS. THIS IS SIMPLY UNTENABLE. PLEASE HELP US AS IT IS UNSAFE TO OPERATE THIS VEHICLE. THE SERVICE ADVISOR THAT MY WIFE SPOKE WITH WHEN TAKING THE VEHICLE IN IS [XXX] ON MAY 24, 2019. I HAVE REPEATEDLY TRIED TO GET THE GENERAL MANAGER TO HELP ME REMEDY THIS SITUATION. HIS NAME IS [XXX]. THIS IS THE CLOSEST DEALERSHIP AND THE SAME WHICH WE PURCHASED THIS VEHICLE IN 2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Jul 3, 2019, crash
WHEN TRAVELING AT LOW SPEEDS THE BRAKING SYSTEM FAILS. THE BRAKE PEDAL IS NOT RESPONSIVE. YOU MUST APPLY MAXIMUM FORCE TO TRY AND STOP THE VEHICLE. I WAS PARALLEL PARKING AND HIT A MAILBOX CAUSING DAMAGE TO MY REAR RIGHT FENDER BECAUSE THE TRUCK DID NOT STOP PROPERLY. I HAD THE TRUCK CHECKED AND THEY OLD ME IT WAS A FAULTY VACCUM PUMP. THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MODEL TRUCK.
Service brakes, May 27, 2019
AS I WAS APPROACHING A STOP SIGN BREAK DID NOT KICK IN FULLY UNTIL ABOUT 6 FEET FROM WHERE I INITIALLY ACTIVATED BREAK. VEHICLE WAS IN MOTION IN PUBLIC STREET.