2019 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,082 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2019 reports, 27 involved a crash and 8 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireDec 16, 2021
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
An ABS system that does not function properly can increase the risk of a crash.
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Campaign 21V985000 on NHTSA.gov
TiresJun 3, 2021
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.
Campaign 21V423000 on NHTSA.gov
TiresFeb 25, 2021
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Campaign 21V115000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
Power train, driveline, driveshaftOct 22, 2020
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Campaign 20V650000 on NHTSA.gov
Service brakes, hydraulic, power assistJan 30, 2020
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
A loss of electronic brake assist can increase the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.
Campaign 20V055000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, abs warning lightDec 12, 2019
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.
Campaign 19V889000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 12, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Campaign 19V888000 on NHTSA.gov
Seat belts, pretensionerNov 14, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
A vehicle fire could result if materials ignite inside the vehicle.
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Campaign 19V814000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDec 6, 2018
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.
GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.
Campaign 18V868000 on NHTSA.gov
Representative owner complaints: electrical system
189 reports, newest first. Show all
Electrical system, Feb 5, 2020
WHEN BACKING UP THE REAR VIEW CAMERA FLASH'S OUT EVERYTIME I PRESS THE BRAKES AND ALSO THERE ARE LINES THROUGH THE SCREEN.
Electrical system, Structure, Feb 3, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOOR LOCK FAILED TO UNLOCK FROM THE INSIDE WHILE ATTEMPTING TO USE THE DOOR SWITCH ON THE DOOR PANEL. THE VEHICLE WAS TAKEN TO (BLAISE ALEXANDER CHEVROLET LOCATED AT (405 ALEXANDER DR, MUNCY, PA 17756, (570) 505-5530) WHERE IT WAS DIAGNOSED. THE MECHANIC WAS UNABLE TO STATE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT A NEW ACTUATOR WAS INSTALLED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE DEFOGGER ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE PERFORMED AS DESIGNED. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Steering, Electrical system, Service brakes, Jan 29, 2020
I WAS IN THE PARKING LOT AT A GROCERY STORE IN MOTION PULLING OUT OF A PARKING SPOT AND MY BRAKES AND STEERING GOT VERY HARD. I HAD TO MASH THE BRAKE PEDAL AS HARD AS I COULD TO GET THE TRUCK TO STOP. IT WAS HARD TO STEER AS WELL. THERE WAS LOTS OF ERROR MESSAGES AND LIGHTS ON. SERVICE ESC, TOP SPEED 62MPH, SERVICE TRAILER BRAKE. HAD TO WAIT 30 MINUTES AND START TRUCK. IT RUNS NOW BUT CHECK ENGINE LIGHT IS ON. THIS IS THE SECOND TIME THIS HAS HAPPENED. THIS FIRST TIME I WAS IN A DRIVE THRU AND HAD TO PUSH THE TRUCK OUT OF THE WAY. IF THIS HAPPENED ON THE HIGHWAY OR A BUSY STREET IT COULD BE DEADLY. I AM NOT COMFORTABLE DRIVING THIS TRUCK ANYMORE.
Electrical system, Service brakes, Jan 27, 2020
OUT OF NOWHERE MULTIPLE WARNING LIGHTS ILLUMINATED. ESC, BRAKE SYSTEM FAILURE, TRAILER BRAKE FAILURE, DO NOT GO OVER 62 MPH. BRAKES WERE NEAR NON FUNCTIONING.
Electrical system, Exterior lighting, Other or unspecified, Jan 27, 2020
WHEN BACKING THE VEHICLE AT NIGHT THE CAMERA SCREEN IS SO BRIGHT IT BLINDS THE DRIVER AND CHEVY HAS NO WAY OF ADJUSTING THE SCREEN BRIGHTNESS.AS OF 1-27-2020 CHEVROLET IS FAILING TO ADDRESS THE PROBLEM AND IT WILL CAUSE A ACCIDENT
Electrical system, Electronic stability control (ESC), Service brakes, Jan 27, 2020
PURCHASED NEW VEHICLE WITH LESS THAN 4,000 MILES WAS RUNNING FINE WHEN PARKED. WHEN IT WAS CRANKED TO GO HOME LISTED ESC FAILURE, SERVICE STEERING COLUMN LOCK, TRAILERING SYSTEM FAILURE, LANE DEPARTURE DISABLED, SPEED LIMITED TO 60 MPH. I WAS ABLE TO GET HOME, BUT THE BRAKES WERE SO HARD THAT IT WAS EXTREMELY DIFFICULT TO STOP. LOCAL DEALER IT WAS PURCHASED THROUGH "FIXED IT" LESS THAN 1,500 MILES LATER I'M HAVING THE SAME ISSUE! OBD HAS THE CODES C0021, C0021, P25A2, P25A2, P0606. I DO NOT FEEL SAFE DRIVING THIS TRUCK! IF THAT ISSUE WERE TO HAPPEN APPROACHING AN INTERSECTION I WOULD HAVE NO WAY OF STOPPING IN TIME. RIDICULOUS.
Electrical system, Other or unspecified, Jan 22, 2020
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
Electrical system, Electronic stability control (ESC), Engine, Jan 21, 2020
I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE.
Electrical system, Jan 17, 2020
WHILE REVERSING THE REAR-VIEW CAMERA TURNS OFF INTERMITTENTLY. AN ERROR MESSAGE SHOWS ON THE DISPLAY. THE DISPLAY ALSO FLASHES WHILE APPLYING BRAKES IN REVERSE. DEALER STATES GM IS AWARE AND DOES NOT HAVE A FIX FOR THIS DANGEROUS ISSUE. VEHICLE HAS 3300 MILES. VIDEO AND PAPERWORK AVAILABLE.
Electrical system, Jan 16, 2020
THE REAR BACKUP CAMERA IS FULL OF STATIC INTERFERENCE AT NIGHT CREATING SAFETY ISSUES WHEN TRYING TO BACK UP. IT'S VIRTUALLY UNUSABLE AND CREATES A SAFETY HAZARD ESPECIALLY WHILE TRAVELING WITH MY TWO CHILDREN. I'VE ALMOST CRASHED INTO DIFFERENT OBJECTS OR VEHICLES IN ATTEMPTS TO BACK UP THE TRUCK. I TOOK THE TRUCK IN TO HAVE THIS FIXED, TWO WEEKS AFTER BUYING THE VEHICLE. THEY WERE UNABLE TO FIX THIS ISSUE. I NEED SOME HELP ON A RESOLUTION.
Electrical system, Electronic stability control (ESC), Service brakes, Jan 13, 2020
STARTED THE TRUCK UP AND THE CHECK ENGINE LIGHT, ABS, BRAKE, TRACTION CONTROL LIGHTS WERE ALL ON WITH A MESSAGE IN THE CENTER BRAKE SYSTEM FAILURE. LIMPED VEHICLE TO THE DEALERSHIP TO HAVE WORKED ON. THE BRAKING SYSTEM IS WORKING AT ABOUT 10%. I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO GM NEED TO RECALL THESE TRUCKS AND GET THEM FIXED BEFORE SOMEONE DIES
Electrical system, Electronic stability control (ESC), Service brakes, Jan 12, 2020
I WAS BACKING UP AT A RATE OF 15 MPH WHEN A MESSAGE FLASHED ON MY DASHBOARD SAYING SOMETHING ALONG THE LINES OF UNSAFE TO DRIVE OVER 62 MPH, BRAKE FAILURE, ELECTRONIC CONTROL SYSTEM MALFUNCTION. I HIT MY BRAKES AND NOTHING. I KEPT DRIVING BACKWARDS. I COULDN'T STOP UNTIL THE TRUCK CAME TO A STOP ON IT'S OWN. I TURNED OFF THE TRUCK AND TURNED IT BACK ON WITH A MESSAGE SAYING 'SEE DEALER BRAKING SYSTEM MALFUNCTION.' I WAS AT A STORAGE UNIT, LEAVING MY UNIT.
Electrical system, Jan 4, 2020
REVERSE CAMERA CUTS IN AND OUT WHEN BACKING UP, LINES IN SCREEN WITH A MESSAGE SAYING SERVICE REVERSE CAMERA. WENT TO DEALER AND THEY HAVE NO FIX FOR IT, THIS IS A SAFETY CONCERN AS IT IS A CAMERA FOR ASSISTING LONG FOR A DRIVING PURPOSE.
Electrical system, Electronic stability control (ESC), Service brakes, Jan 2, 2020
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Electrical system, Visibility/wiper, Jan 2, 2020
PUTTING VEHICLE IN REVERSE THE REVERSE CAMERA POPS UP BUT IS EXTREMELY LOW QUALITY, I HAD BETTER QUALITY ON A SCREEN HALF THIS SIZE FROM FORD THAT WAS 6 YEARS OLDER THE SCREEN IS HAZY WITH LINES RUNNING ACROSS IT, WHILE REVERSING OR PRESSING THE BRAKES THE SCREEN GETS GLITCHY AND WILL EVEN COMPLETELY CUT OFF AND SAY 'SERVICE VISION SYSTEM, I HAVE LESS THAN 100 MILES ON THIS TRUCK, THIS SHOULD NOT BE HAPPENING BUT IT SEEMS THE DEALERS HAVE NO FIX FOR IT APPARENTLY
Electrical system, Vehicle speed control, Service brakes, Dec 24, 2019
STARTED VEHICLE UP FROM A PARKING LOT, PROCEEDED TO INTERSECTION. WENT TO HIT MY BRAKES FOR THE RED LIGHT. AND WARNING LIGHTS STARTED FLASHING. I HAD ABOUT 10% OF BRAKES AT THIS POINT. COULD NOT STOP FOR RED LIGHT, BUT WAS ABLE TO STEER TO THE RIGHT, PARALLEL WITH THE ONCOMING TRAFFIC TO AVOID A SERIOUS COLLISION. THE TRUCK IS SETTING AT THE DEALERSHIP NOW. AND I'M BEING TOLD THAT PARTS ARE BACK ORDERED.
Steering, Electrical system, Electronic stability control (ESC), Dec 17, 2019
TRUCK IS 8 MONTHS OLD, LESS THAN 10K MILES ON IT. STEERING LOCKED UP BACKING OUT OF MY DRIVEWAY. ESC WARNINGS, AND VARIOUS OTHER ELECTRICAL WARNINGS. DEALER STATED IT NEEDS STEERING COLUMN OR GEAR AS THEY SAW THE CODES AND DO NOT WANT ME TO DRIVE THE VEHICLE. VEHICLE HAS BEEN AT DEALER SINCE NOVEMBER 1ST (45 DAYS AND COUNTING) GM HAS STATED PART SHOULD SHIP THE WEEK OF DECEMBER 30TH... EVEN IF IT GOES WELL THIS WILL BE 60 DAYS IN A ROW WITHOUT MY TRUCK! DEFINITELY SHOULD BE COMPENSATED FOR THIS. ROADSIDE ASSISTANCE WAS 2 HOURS LATE, DEALERSHIP GAVE AWAY LOANER, THEN WHEN I GOT A LOANER DEALERSHIP ASKED ME TO BRING IT BACK WITHIN A WEEK BECAUSE THEY SOLD THE LOANER... NOW DRIVING A SMALL SUV INSTEAD OF MY BIG TRUCK. HMMMM.
Electrical system, Service brakes, Dec 10, 2019
WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW.
Electrical system, Other or unspecified, Electronic stability control (ESC), Dec 6, 2019
BRAND NEW TRUCK AN THE BACK UP CAMERA FLASHES FLICKERS, IS TERRIBLE TO SEE, BACKING UP.GM SAYS ITS NORMAL. NOT NORMAL ESPECIALLY WHEN THE CATALOG SAYS CAMERA IS HD 7", NEVER SEEN A BACK UP CAMERA BE ABLE TO FLASH AND FLICKER WHEN THE LIGHTS ARE ACTUATED BRAKES ARE ON. MEANS THERE IS A DRAW IN THE SYSTEM. THERE IS TINTERFERENCE WITH IT AND THE ELECTRICAL SYSTEM. I ALSO HAVE THE TRACTION CONTROL RELAY CLICKING EVERYTIME THE TRACTION CONTROL COMES ON. HAVE HAD THREE VEHICLES AND NEVER HEARD THAT TO BE NORMAL. HEAD LIGHTS ARE SO DIM THE CARS BEHIND ME BRIGHTEN THE ROAD . THESE LIGHTS DONT EVEN LIGHT THE REFELCTORS ON THE ROAD. BUT APPARENTLY NORMAL YOU CAN PUT LED IN , BUT HAVE TO PAY FOR IT. JUST KEEP DRIVING AND CANT SEE WHERE YOUR GOING UNTIL YOU GET HURT. ALSO ADD LED AND VOID YOUR WARRANTY.
Electrical system, Other or unspecified, Visibility/wiper, Dec 3, 2019
THE REAR BACKUP CAMERA IS FAULTY. RANDOMLY WILL GET A BLUE SCREEN (BACKUP CAMERA BEING INOPERABLE) THAT SAYS TO "SERVICE REAR VISION SYSTEM". RESEARCH ONLINE, SAYS THERE IS NO CURRENT FIX FOR THIS ISSUE. I ONLY HAVE 600 MILES ON A BRAND NEW TRUCK.
Electrical system, Service brakes, Nov 27, 2019
WHEN BACKING UP AND STEPPING ON THE BRAKE MY BACKUP CAMERA SHOWS LINES AND ITS BLURRY ON THE TRUCK SCREEN.
Electrical system, Nov 26, 2019
THE ISSUE I HAVE WITH MY 2019 SILVERADO IS THE REAR VISION OR BACK UP CAMERA. THE CAMERA IS BASICALLY USELESS AT NIGHT BECAUSE THE RESOLUTION BECOMES EXTREMELY DISTORTED AND BLURRY. THE CAMERA WILL ALSO GO COMPLETELY BLACK WHILE THE VEHICLE IS IN MOTION SUCH AS BACKING INTO MY DRIVEWAY OFF A BUSY PUBLIC ROAD. I BELIEVE THIS IS A EXTREMELY DANGEROUS SAFETY ISSUE CONSIDERING CHILDREN ARE OFTEN RIDING BIKES OR PLAYING ON THE SIDEWALK I'M BACKING ACROSS THE ENTER MY DRIVEWAY. I HAVE HAD THE TRUCK INTO THE DEALERSHIP FOR THE PROBLEM BUT THEY CLAIM THE CAMERA IS WORKING AS IT SHOULD MAKING THIS SITUATION EXTREMELY FRUSTRATING. I KNOW THIS IS NOT AN ISOLATED ISSUE BECAUSE MY FATHER HAS THE EXACT SAME TRUCK AND WE BOTH HAVE THE PROBLEM ALSO MANY PEOPLE ON FORUMS HAVE THE PROBLEM. I REALLY HOPE GM COMES OUT WITH A FIX FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.
Electrical system, Other or unspecified, Nov 20, 2019
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Electrical system, Nov 19, 2019
THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.
Electrical system, Oct 24, 2019
360 CAMERA SYSTEM WORKS, THEN SCREEN GOES BLUE WITH "SERVICE REAR VISION SYSTEM" (XXXX) I HAVE SEVERAL CHILDREN ON MY BLOCK AND THIS COULD CAUSE SERIOUS INJURY THIS WAS FROM THE DAY I BOUGHT IT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)