2019 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,082 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2019 reports, 27 involved a crash and 8 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireDec 16, 2021
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
An ABS system that does not function properly can increase the risk of a crash.
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Campaign 21V985000 on NHTSA.gov
TiresJun 3, 2021
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.
Campaign 21V423000 on NHTSA.gov
TiresFeb 25, 2021
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Campaign 21V115000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
Power train, driveline, driveshaftOct 22, 2020
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Campaign 20V650000 on NHTSA.gov
Service brakes, hydraulic, power assistJan 30, 2020
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
A loss of electronic brake assist can increase the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.
Campaign 20V055000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, abs warning lightDec 12, 2019
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.
Campaign 19V889000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 12, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Campaign 19V888000 on NHTSA.gov
Seat belts, pretensionerNov 14, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
A vehicle fire could result if materials ignite inside the vehicle.
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Campaign 19V814000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDec 6, 2018
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.
GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.
Campaign 18V868000 on NHTSA.gov
Representative owner complaints: power train
326 reports, newest first. Show all
Suspension, Power train, Engine, Sep 12, 2021
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Power train, Aug 9, 2021
When backing out of the driveway and shifting from Reverse to drive the transmission slows the engine before slamming into second gear. During the entire driver the transmission shakes before shifting into any gear. I took it to Patriot Chevy in Warminster, Pa on 8/2/21. They said they reset the computer module. I tested it immediately and nothing changed.
Power train, Jun 19, 2021
When shifting from reverse to drive the transmission makes a hard slamming sound. It also shutters when driving 70 mph. The dealer told me it’s normal.
Power train, May 23, 2021
I purchased this vehicle back on February and noted that the transmission is kicking hard from first to second gear shift at all times. Went to the dealer and told me tech cannot find nothing wrong and that this is normal as is a 9 shift transmission. When at a fast food full line this vehicle shifted so hard that I almost hit the car on front on me. Having cars all my life and be a mechanic, I can tell you this hard shifting is a safety issue.
Power train, Engine, May 19, 2021
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
Steering, Power train, Seat belts, May 4, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Power train, Apr 30, 2021
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
Power train, Apr 23, 2021
TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING
Power train, Apr 14, 2021
I BOUGHT THIS TRUCK NEW IN 2019. I HAVE HAD IT BACK TO THE DEALERSHIP NUMEROUS TIMES. WHEN YOU PUT THE TRUCK IN REVERSE AND THEN PULL BACK INTO DRIVE TO TAKE OFF THE TRUCK JERKS YOU SO HARD THAT IT EVEN SQUEALS THE TIRES. I TALKED TO ANOTHER CHEVROLET DEALERSHIP IN COOKEVILLE TN AND THEY SAID THEY ARE AWARE OR THE ISSUE AND CURRENTLY HAVE 9 OTHER TRUCKS WITH THE SAME COMPLAINTS. THERE WAS ANOTHER GUT IN THAT SERVICE DEPARTMENT THE SAME DAY ALSO COMPLAINING ABOUT THE SAME ISSUE WITH HIS TRUCK . EVERY TIME I TAKE IT BACK TO THE MURFREESBORO DEALERSHIP THEY SAY THEY CAN NOT FIND THE PROBLEM AND THEY DO NOT KNOW OF ANY ISSUES WHICH I FIND HARD TO BELIEVE. THIS ISSUES HAS BEEN PRESENT FROM THE FIRST DAY I PURCHASED THIS TRUCK
Power train, Engine, Apr 9, 2021
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Power train, Apr 8, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
Power train, Apr 7, 2021
HARD SHIFT FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD CAUSING THE ENGINE TO REV HIGH - CITY DRIVING. WHEN TOWING BOAT IN TOW OR CAMPER IN TOW MODE, TRANSMISSION WILL NOT SWITCH GEARS WHEN IT SHOULD CAUSING HIGH REV - CITY AND HIGHWAY DRIVING. DEALERSHIP HAS HAD IT MULTIPLE TIMES BUT FIND "NOTHING" WRONG EVERY TIME AND THEN IT SHIFTS HARD UPON LEAVING THE DEALERSHIP. THIS HAPPENS FREQUENTLY THROUGHOUT THE YEAR REGARDLESS OF THE WEATHER.
Power train, Electrical system, Feb 23, 2021
DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE
Power train, Electrical system, Forward collision avoidance, Feb 21, 2021
1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES.
Power train, Feb 10, 2021
I WAS DRIVING AT 65MPH WITH CRUISE ACTIVATED AND I NOTICED A "SHUDDER" AND IT LASTED APPROXIMATELY 1 MINUTE. 10 MINUTES LATER IT HAPPENED ONCE AGAIN. I WAS DRIVING ON I-40 AND THE ROAD SURFACE IS LEVEL IN THE AREAS THAT I WAS DRIVING. I PURCHASED THIS TRUCK NEW AND IT ONLY HAS 11,000 MILES ON IT. AFTER SEARCHING CAUSES OF THIS ISSUE ONLINE, I DISCOVERED THAT I WAS NOT ALONE AND THAT NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE ON ALL MODELS OF GM CARS AND IT IS RELATED TO THE 8 SPEED TRANSMISSION. I HAVE MADE AN APPOINTMENT TO HAVE THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED TO DIAGNOSE THE ISSUE.
Power train, Feb 9, 2021
THIS TRUCK CONTINUES TO SLIP OUT OF GEAR WHEN TRYING TO ACCELERATE. YESTERDAY, AS I ATTEMPTED TO CROSS A ROAD, THE TRANSMISSION WAS "HUNG UP" BETWEEN GEARS RESULTING IN A VERY DANGEROUS SITUATION WHERE I WAS UNABLE TO MOVE UNTIL TRAFFIC CAME MUCH CLOSER. IT STARTED FROM A STOP AND WHEN I TRIED TO CROSS THE ROAD IT WAS SHUDDERING BETWEEN GEARS. THIS CONTINUES TO HAPPEN ON THIS VEHICLE. SOMETIMES IT'S A HARD SHIFT, OTHER TIMES IT SLIPS OUT OF GEAR AND AS I PUSH THE ACCELERATOR, THE ENGINE REVS AND IT IS NOT IN A GEAR AND IT FINALLY GRINDS INTO A GEAR AND THEN THERE IS A JOLT WHEN IT SLAMS INTO THE GEAR AND THE TRUCK LURCHES FORWARD OR SOMETIMES IT'S ENOUGH TO SQUEAL THE TIRES.
Power train, Feb 9, 2021
FROM REVERSE GOING INTO DRIVE HAS DELAY SHIFT AND SHIFTS AND JERKS REAL HARD BEFORE GOING INTO DRIVE. ITS NOT ALL THE TIME BUT HAVE NOTICE IT ON DIFFERENT TIMES. FEELS LIKE REAR END OR TRANS IS SLIPPING
Power train, Jan 12, 2021
WHILE TAKING OFF FIST SHIFT FROM 2ND TO 3RD GEAR TRANS SLIPS TO THE POINT OF LOSING FORWARD MOMENTUM FOR SEVERAL SECONDS. MULTIPLE TIMES IN SHOP AND FAILED TO DUPLICATE PROBLEM. HAPPENS DAILY.
Power train, Jan 7, 2021
AFTER DRIVING MY 2019 RST SILVERADO THE TRUCK STARTING HARD SHIFTING OUT OF 1ST GEAR WHEN STARTING OUT. NOW AT 22000 MILES ALONG WITH IT SHIFTING HARD OUT OF 1ST GEAR, IT NOW IS SHUDDERING WHEN DRIVING AT DIFFERENT SPEEDS. WHEN IT SHIFTS HARD FROM 1ST TO 2ND IT FILLS LIKE IT IS GOING TO DROP THE REAR END OUT OF THE TRUCK. THIS IS NOT NORMAL!
Power train, Jan 7, 2021
A COLD START ON MORNING VEHICLE HESITATES FROM REVERSE TO DRIVE AND SEARCHES FOR THE GEAR. SOMETIMES IT SLAMS INTO GEAR AND FEELS LIKE SOMEONE REAR ENDED ME. UNDER A YEAR OLD BEEN IN SHOP 5 TIMES. I WAS TOLD TO USE MY BRAKE PEDAL WHEN I CHANGE GEARS. TRUCK IS UNSAFE AND WILL CAUSE A CRASH
Power train, Dec 27, 2020
I BOUGHT A 2019 CHEVROLET SILVERADO 1500HD USED AND EVERY SINCE I'VE HAD IT, IT HAS A VIBRATION AT HIGHWAY SPEEDS. I'VE HAD IT BACK TO CHENOWETH FORD WHERE I BOUGHT IT TWICE NOW AND THEY SENT ME TO HARRY GREEN CHEVROLET DEALER AND NO ONE HAS A CLUE WHAT IS CAUSING IT. I HAVE BEEN RESEARCHING THIS YEAR, MAKE AND MODEL VEHICLE AND HAVE FOUND ALOT OF PEOPLE WITH THIS SAME ISSUE THAT THEY ARE CALLING THE "CHEVY SHAKE" WHICH APPEARS TO HAVE BEEN GOING ON SINCE 2014 THROUGH 2020. I EVEN FOUND A CLASS ACTION LAWSUIT ON THIS ISSUE. THE TRUCK HAS 36,000 MILES ON IT AND I WOULD SAY THIS IS THE REASON THE PREVIOUS OWNER TRADED IT OFF. I WAS GIVEN A RENTAL CAR ONCE WHEN I TOOK IT IN FOR REPAIR BECAUSE THEY HAD IT UNTIL THE NEXT DAY. WHICH WHEN I PICKED IT UP THEY SAID THAT THE VIBRATION WAS 90 PERCENT GONE BUT THEY COULDN'T GET IT TO GO AWAY COMPLETELY AND THAT THEY HAD 3 DIFFERENT MECHANICS WORKING ON IT.
Power train, Dec 24, 2020
8 SPEED TRANSMISSION. THERE ARE TIMES SLIPS BETWEEN GEARS OR SURGES AHEAD WHEN IT SHIFTS UP. NOTIFIED DEALER 4 TIMES BUT THEY SAY ITS NORMAL THAT IT IS JUST HOW THE 8SPEED TRANSMISSION ACTS; IT IS NOT NORMAL. WHEN IT SLIPS THERE IS CONCERN OF NOT GETTING OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN IT SURGES FORWARD IT THROWS MY HEAD AGAINST HEAD REST.
Power train, Engine, Dec 21, 2020
I WAS DRIVING UP A HILL AT APPROX. 5 MILES AN HOUR, WITH COWORKER IN VEHICLE. THE TRANSMISSION COULD NOT FIND A GEAR AND THE VEHICLE LOST MOMENTUM AND ROLLED BACKWARDS DOWN THE HILL. I HAD TO SLAM ON MY BREAKS BEFORE I HIT ANOTHER VEHICLE. WE WERE AT KAISER HOSPITAL ASSISTING WITH THE COOLING TOWERS OF THE HOSPITAL. I HAD TO TURN THE VEHICLE OFF AND THEN ON, AND SLOW MAKE MY WAY TO THE PARKING AREA. MY COWORKER WAS EXTREMELY WORRIED AND FELT THE VEHICLE WAS UNSAFE, AS DID I. THIS PROBLEM HAS HAPPENED SEVERAL TIMES.
Service brakes, Hydraulic, Power train, Dec 3, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471 (352) 433-4105) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Power train, Nov 18, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD, THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT AFTER DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION FAILED TO RESPOND. THE CONTACT STATED THAT AFTER RELEASING THE ACCELERATOR PEDAL AND WAITING FOR SEVERAL SECONDS THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO SERPENTINI CHEVROLET OF WEST LAKE (25100 DETROIT RD, WESTLAKE, OH 44145, (440) 740-3208) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT SOUGHT A SECOND OPINION FROM ANOTHER DEALER AND WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.