2019 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,082 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2019 reports, 27 involved a crash and 8 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireDec 16, 2021
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
An ABS system that does not function properly can increase the risk of a crash.
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Campaign 21V985000 on NHTSA.gov
TiresJun 3, 2021
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.
Campaign 21V423000 on NHTSA.gov
TiresFeb 25, 2021
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Campaign 21V115000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
Power train, driveline, driveshaftOct 22, 2020
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Campaign 20V650000 on NHTSA.gov
Service brakes, hydraulic, power assistJan 30, 2020
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
A loss of electronic brake assist can increase the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.
Campaign 20V055000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, abs warning lightDec 12, 2019
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.
Campaign 19V889000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 12, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Campaign 19V888000 on NHTSA.gov
Seat belts, pretensionerNov 14, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
A vehicle fire could result if materials ignite inside the vehicle.
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Campaign 19V814000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDec 6, 2018
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.
GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.
Campaign 18V868000 on NHTSA.gov
Representative owner complaints: service brakes
192 reports, newest first. Show all
Steering, Electrical system, Service brakes, Jan 29, 2020
I WAS IN THE PARKING LOT AT A GROCERY STORE IN MOTION PULLING OUT OF A PARKING SPOT AND MY BRAKES AND STEERING GOT VERY HARD. I HAD TO MASH THE BRAKE PEDAL AS HARD AS I COULD TO GET THE TRUCK TO STOP. IT WAS HARD TO STEER AS WELL. THERE WAS LOTS OF ERROR MESSAGES AND LIGHTS ON. SERVICE ESC, TOP SPEED 62MPH, SERVICE TRAILER BRAKE. HAD TO WAIT 30 MINUTES AND START TRUCK. IT RUNS NOW BUT CHECK ENGINE LIGHT IS ON. THIS IS THE SECOND TIME THIS HAS HAPPENED. THIS FIRST TIME I WAS IN A DRIVE THRU AND HAD TO PUSH THE TRUCK OUT OF THE WAY. IF THIS HAPPENED ON THE HIGHWAY OR A BUSY STREET IT COULD BE DEADLY. I AM NOT COMFORTABLE DRIVING THIS TRUCK ANYMORE.
Service brakes, Jan 28, 2020
STARTED THE VEHICLE AND DASH FLASHED: BRAKE FAILURE, ESC FAILURE, DO NOT EXCEED 62 MPH, TRAILER BRAKE FAILURE. VEHICLE HAD PREVIOUSLY BEEN SERVICED FOR BRAKE PAD WEAR ISSUE, THOUGH THE ERRONEOUS READINGS REMAIN (55% FRONT PADS LEFT @ 4000 MILES). ALL LIGHTS CLEARED, I CONTINUED TO DRIVE, HAD NO POWER ASSIST WHATSOEVER ON BRAKES, VERY DIFFICULT TO STOP. SERVICE ENGINE LIGHT REMAINS ON.
Service brakes, Jan 28, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE BRAKES WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FREEDOM CHEVROLET 13483 I-10 WEST, SAN ANTONIO, TX 78249, (210)- 697-6078 TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,250.
Electrical system, Service brakes, Jan 27, 2020
OUT OF NOWHERE MULTIPLE WARNING LIGHTS ILLUMINATED. ESC, BRAKE SYSTEM FAILURE, TRAILER BRAKE FAILURE, DO NOT GO OVER 62 MPH. BRAKES WERE NEAR NON FUNCTIONING.
Electronic stability control (ESC), Service brakes, Jan 27, 2020
STARTED MY VEHICLE AND THE FOLLOWING MESSAGES CAME UP IMMEDIATELY: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE ESC, AND SERVICE TRAILER BRAKE SYSTEM. OTHER LIGHTS WERE ILLUMINATED ON THE DASH, SUCH AS CHECK ENGINE, ESC, ABS AND PARKING BRAKE. WITHOUT TURNING OFF THE VEHICLE, I THOUGHT IT WAS IMPORTANT TO GET THE VEHICLE TO THE DEALER IMMEDIATELY AS FOR THEM TO SEE THE VEHICLE IN IT'S CURRENT STATE. WHILE DRIVING TO THE DEALER THE BRAKES WHERE NOT FULLY FUNCTIONAL. I WOULD PRESS THE BRAKE FULLY DOWN AND IT WOULD COAST TO A STOP. DEPENDING ON THE SPEED WOULD DETERMINE HOW FAR IT WOULD COAST BEFORE IT WOULD STOP. IT WAS A VERY SCARY SITUATION. BRAKE PEDAL HAD PRESSURE BUT THE BRAKES WOULD NOT START TO ACTIVE UNTIL FULLY PRESSED. EVEN THEN THE STOP WAS VERY SLOW AND WOULD COAST. EXAMPLE, DRIVING OUT OF MY OFFICE DRIVE TO THE MAN ROAD AT 5-10MPH IT COASTED A GOOD 30-60 FT. ONCE THE PEDAL WAS FULLY ENGAGED. VEHICLE HAS 667 MILES.
Electrical system, Electronic stability control (ESC), Service brakes, Jan 27, 2020
PURCHASED NEW VEHICLE WITH LESS THAN 4,000 MILES WAS RUNNING FINE WHEN PARKED. WHEN IT WAS CRANKED TO GO HOME LISTED ESC FAILURE, SERVICE STEERING COLUMN LOCK, TRAILERING SYSTEM FAILURE, LANE DEPARTURE DISABLED, SPEED LIMITED TO 60 MPH. I WAS ABLE TO GET HOME, BUT THE BRAKES WERE SO HARD THAT IT WAS EXTREMELY DIFFICULT TO STOP. LOCAL DEALER IT WAS PURCHASED THROUGH "FIXED IT" LESS THAN 1,500 MILES LATER I'M HAVING THE SAME ISSUE! OBD HAS THE CODES C0021, C0021, P25A2, P25A2, P0606. I DO NOT FEEL SAFE DRIVING THIS TRUCK! IF THAT ISSUE WERE TO HAPPEN APPROACHING AN INTERSECTION I WOULD HAVE NO WAY OF STOPPING IN TIME. RIDICULOUS.
Electronic stability control (ESC), Service brakes, Jan 24, 2020
5 TIMES SINCE I PURCHASED THIS TRUCK ONE MONTH AGO; SHORTLY AFTER TURNING ON, SHIFTING INTO GEAR AND STARTING TO MOVE THE FOLLOWING DISPLAYS ON THE DASH 'SERVICE ESC, SERVICE PARKING BREAK, FLASHING ORANGE CHECK ENGINE LIGHT', THERE MAY HAVE BEEN OTHER LIGHTS TOO BUT THOSE ONES HAVE BEEN THERE EVERY TIME. USUALLY IT RESETS AFTER STOPPING AND TURNING THE CAR OFF AND ON. THE RIDE HOWEVER IS VERY JERKY UNTIL I AM ABLE TO DO SO AND THIS IS NOT A SAFE OPERATION CONDITION IF THERE IS NOT A QUICK AND EASY PLACE TO STOP TO RESET. I HAVE TRIED TO HAVE ONSTAR PULL THE CODES RICE BUT THEY WERE NOT BEEN ABLE TO DO SO IN TIME AND THEY TELL ME THERE IS NO PROBLEM WHEN THEY CONNECT TO THE ONBOARD DIAGNOSTICS. IT APPEARS THEY CAN'T SEE HISTORY, ONLY ACTIVE CODES. THERE WAS A BRAKE RECALL ON THIS TRUCK THAT WAS SUPPOSEDLY REPROGRAMMED BEFORE I TOOK DELIVERY BUT I SUSPECT THAT THE 'SOFTWARE FIX' MAY NOT HAVE BEEN SUCCESSFUL. IN HINDSIGHT, MY SALESMAN ALSO SEEMED LIKE HE MAY HAVE BEEN AWARE OF THIS ISSUE BUT DIDN'T TELL ME ABOUT IT. I SAY THIS BECAUSE THE DAY AFTER I PICKED IT UP I NOTICED THAT FRONT BRAKE PAD LIFE INDICATED ONLY 68% REMAINING WHICH SEEMED LOW FOR A 'NEW' TRUCK THAT HAD 2500 MILES (HAD BEEN DEALER COURTESY VEHICLE). HIS RESPONSE WHEN HE TRIED TO CLARIFY WAS SOMETHING ALONG THE LINES OF 'AND YOU WANT ME TO HAVE THEM LOOK AT THE WARNING ABOUT THE BRAKES?', IN RETROSPECT THAT RESPONSE INDICATES TO ME THAT HE MAY HAVE HAD AN AWARENESS OF THIS PROBLEM THAT I HAD NOT YET EXPERIENCED AND WAS NOT WHAT I WAS ASKING ABOUT AT THE TIME. HE NEVER SEEMED TO UNDERSTAND WHAT I WAS GETTING AT ABOUT THE BRAKE PAD LIFE WHEN I REEXPLAINED SO I EVENTUALLY DECIDE JUST TO FORGET ABOUT IT AND RESIGNED TO THE FACT THAT I MAY HAVE TO PUT NEW BRAKE PADS ON THIS TRUCK BEFORE THE LEASE IS UP IN 39 MONTHS.
Service brakes, Jan 24, 2020
ON THE DASHBOARD GOT ABS, BRAKE, ENGINE, TC LIGHTS AND BRAKES STOPPED WORKING, VERY VERY POOR QUALITY, HIGHER SPEED 62MPH. WHEN I CHECKED WITH OBD READER, GOT 3 CODES AND 2 OF THOSE CODES ARE TIED TOGETHER WITH BRAKES SYSTEM. WHEN THIS HAPPENED I WAS DRIVING TO WORK
Service brakes, Jan 23, 2020
BRAKE SYSTEM FAILURE VEHICLE SPEED LIMITED TO 100 KPH ECS FAILED . BRAKE RECALL AND SEAT BELT RECALL PERFORMED DEC 28 2019 ERROR TRAILER BRAKE REQUIRES SERVICE NEVER TOWED WITH THIS VEHICLE RESOLVE PENDING VEHICLE AS AT A LOCAL DEALER . 4160 KILOMETER ON VEHICLE
Electronic stability control (ESC), Service brakes, Jan 22, 2020
VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL.
Electronic stability control (ESC), Service brakes, Jan 20, 2020
REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS.
Steering, Electronic stability control (ESC), Service brakes, Jan 19, 2020
AFTER REMOTE START MYCHEV APP VEHICLE STATIONARY FOUR DASH MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE  LIGHTS ON DASH THAT WERE ILLUMINATED ABS CHECK ENGINE BRAKE TRACTION CONTROL TRIED TO DRIVE. BRAKES AND STEERING LIMITED COULD NOT DRIVE UNSAFE TURNED OFF IGNITION RESTARTED THREW FIVE CODES INCLUDING P0606 C0021 P25A2 CALLED ONSTAR, THEY SAID ALL SYSTEMS SHOWING FAILED TAKE TO DEALER CALLED GM- THEY SAID TO HAVE IT TOWED REMOTE START AGAIN- SAME MESSAGES DEALER APPT TOMORROW.
Service brakes, Jan 17, 2020, crash
2019 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD THE CONSUMER STATED THE BRAKED BECAME INEFFICIENT AT PARKING LOT SPEEDS CAUSING 2 CRASHES. *JS
Service brakes, Jan 14, 2020
ON THE EVENING OIF 1/11/20, I WENT TO THE PARKING LOT AND STARTED MY TRUCK AND MULTIPLE WARNINGS CAME UP ON THE INFO CENTER FOR THE BRAKES - BRAKE SYSTEM FAILURE MAX SPEED 62MPH; SERVICE TRAILER BRAKE SYSTEM; SERVICE ESC. CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. I TURNED THE TRUCK OFF, RESTARTED IT AND RECEIVED THE SAME MESSAGE. I WAS ABLE TO SLOWLY DRIVE THE TRUCK THE THREE MILES TO MY HOUSE WITH VERY LIMITED BRAKING CAPABILITY. WHEN MY HUSBAND WENT OUT TO CHECK THE TRUCK 15 MINUTES LATER, THE BRAKES HAD RETURNED BUT THE CHECK ENGINE LIGHT WAS STILL ILLUMINATED. I TOOK THE VEHICLE TO A LOCAL DEALER FIRST THING MONDAY MORNING AND WAS ADVISED TODAY THAT THEY DIAGNOSED A PREMATURE FAILURE OF THE MASTER CYLINDER. THIS AFTER THE SOFTWARE UPDATE IN THE PREVIOUS RECALL HAD BEEN COMPLETED APPROXIMATELY TWO WEEKS PRIOR. THE SERVICE ADVISER NOTED THIS HAS BEEN A COMMON ISSUE AFTER THE SOFTWARE UPDATE AND HAS BEEN HAPPENING ACROSS THE COUNTRY. I BELIEVE THIS NEEDS TO BE A NATIONWIDE RECALL IF THE CURRENT SOFTWARE UPDATE IS CAUSING THE MASTER CYLINDER TO FAIL AT THIS RATE.
Electrical system, Electronic stability control (ESC), Service brakes, Jan 13, 2020
STARTED THE TRUCK UP AND THE CHECK ENGINE LIGHT, ABS, BRAKE, TRACTION CONTROL LIGHTS WERE ALL ON WITH A MESSAGE IN THE CENTER BRAKE SYSTEM FAILURE. LIMPED VEHICLE TO THE DEALERSHIP TO HAVE WORKED ON. THE BRAKING SYSTEM IS WORKING AT ABOUT 10%. I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO GM NEED TO RECALL THESE TRUCKS AND GET THEM FIXED BEFORE SOMEONE DIES
Steering, Service brakes, Jan 13, 2020
ABS, ESC, TRAILER BRAKING SYSTEM CONTINUES TO FAIL. I HAVE HAD IT IN THE SHOP THREE TIMES FOR THIS DEFECT. THE TRUCK HAS HAD 5 RECALLS, ONE FOR THE SEATBELT, FOUR FOR THE BRAKES. I DRIVE A LOT OF MILES IN ROUGH CONDITIONS AND DO NOT FEEL SAFE IN THIS VEHICLE. MY WARRANTY IS UP IN ABOUT 7000 AND I DON'T WANT TO BE STUCK WITH THIS UNSAFE VEHICLE.
Electrical system, Electronic stability control (ESC), Service brakes, Jan 12, 2020
I WAS BACKING UP AT A RATE OF 15 MPH WHEN A MESSAGE FLASHED ON MY DASHBOARD SAYING SOMETHING ALONG THE LINES OF UNSAFE TO DRIVE OVER 62 MPH, BRAKE FAILURE, ELECTRONIC CONTROL SYSTEM MALFUNCTION. I HIT MY BRAKES AND NOTHING. I KEPT DRIVING BACKWARDS. I COULDN'T STOP UNTIL THE TRUCK CAME TO A STOP ON IT'S OWN. I TURNED OFF THE TRUCK AND TURNED IT BACK ON WITH A MESSAGE SAYING 'SEE DEALER BRAKING SYSTEM MALFUNCTION.' I WAS AT A STORAGE UNIT, LEAVING MY UNIT.
Steering, Electronic stability control (ESC), Service brakes, Jan 11, 2020
ON 1/10/20, I WAS DRIVING HOME ON A MAJOR FREEWAY. JUST BEFORE 5:00 PM I HIT TRAFFIC AND SLOWED DOWN TO ROUGHLY 5-10 MPH. AT THAT MOMENT MY DASHBOARD LIT UP AND A NOTIFICATION STATING, "BRAKE SYSTEM FAILURE" AND "SERVICE ESC" POPPED UP ON MY DASH. AT THAT POINT I WAS UNABLE TO STOP WHEN APPLYING MY BRAKES. LUCKILY I HAD A LARGE ENOUGH SPACE BETWEEN MY TRUCK AND THE CAR IN FRONT OF ME AS WELL AS THE TWO LANES BESIDE ME HAVING AN OPENING AND I WAS ABLE TO GET OVER AND COAST TO A COMPLETE STOP ON THE SHOULDER. EXTREMELY DANGEROUS ELECTRONIC MALFUNCTION. HAD I LOST MY BRAKES 10 SECOND SOONER I WOULD HAVE BEEN UNABLE TO STOP AND CAUSED A POTENTIALLY FATAL CAR ACCIDENT.
Electronic stability control (ESC), Service brakes, Jan 11, 2020
STARTED TO DRIVE MY VEHICLE AND THE BRAKING SYSTEM WAS NEARLY GONE. BRAKE PEDAL WAS ALL THE WAY TO THE FLOOR AND THE TRUCK HAD TO SLOW TO A STOP. THANKFULLY I WAS IN A PARKING LOT AND NOT ON THE ROAD BECAUSE IT WOULD HAVE PUT MY WELL-BEING AT RISK ALIGN WITH OTHERS. GM SHOULD BE FORCED TO RECALL ALL OF THE VEHICLES WITH THIS PROBLEM!!! HOW CAN ANYONE BE ALLOWED TO SELL A VEHICLE THAT WILL NOT PROPERLY STOP WHEN THE BRAKES ARE APPLIED?
Service brakes, Jan 11, 2020
TWICE WHEN PULLING A SMALL EMPTY TRAILER RECENTLY, I CAME TO A STOP SIGN AND HAD ALMOST NO BRAKING POWER. THE BRAKE PEDAL WAS HARD AS CONCRETE WITH ALMOST NO TRAVEL AND I HAD TO STAND ON IT TO STOP THE TRUCK WHICH ROLLED INTO THE INTERSECTION BOTH TIMES. BOTH ATTEMPTED STOPS WERE FROM A LOW SPEED AND I DIDN'T HAVE ANY ISSUES BEFORE OR AFTER AND NO WARNING LIGHTS. GOOD THING I LIVE IN A SMALL TOWN WITH VERY LITTLE TRAFFIC OR I COULD HAVE BEEN T-BONED.
Service brakes, Jan 9, 2020
I WAS DRIVING GOING AROUND A CORNER WHEN I EXPERIENCED TOTAL SYSTEM BRAKE FAILURE AS DEER RAN ACROSS THE ROAD AND I HAD TO SWERVE INTO A DITCH TO AVOID THEM. I HAD SERVICE ESC , TRAILER BRAKE SYSTEM FAILURE AND A TOTAL BRAKE SYSTEM FAILURE SHOW ON MY DASH ALONG WITH CHECK ENGINE LIGHTS AND OTHER LIGHTS I WAS UNAWARE WHAT THEIR PURPOSE WAS.
Service brakes, Jan 8, 2020
I OWN A 2019 CHEVROLET SILVERADO 1500 LTZ. I PURCHASED IT NEW 35 DAYS AGO. I RECENTLY ENCOUNTERED A VERY DANGEROUS SITUATION. WHILE DRIVING 25 MPH, THE VEHICLE LOST IT'S BRAKING ABILITY. THE BRAKE PEDAL WAS FULLY DEPRESSED BUT THE TRUCK WOULD NOT STOP. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE DISPLAY INDICATED SERVICE TRAIIER BRAKE SYSTEM, SERVICE ESC, BRAKE SYSTEM FAILURE, AND CEL. I POWERED THE VEHICLE OFF AND RESTARTED IT. THE CEL REMAINED ON. THE OTHER LIGHTS WENT AWAY. THE BRAKES APPEARED TO WORK BETTER BUT WHEN I APPLIED THEM I EXPERIENCED A JERKING MOTION. I CALLED MY LOCAL CHEVROLET DEALERSHIP, PRINCE CHEVROLET, LEDO RD. ALBANY, GA. I SCHEDULED AN APPOINTMENT THAT YIELDED NO RESOLUTION AS MY CHECK ENGINE LIGHT REMAINED ON WHEN I LEFT THE APPOINTMENT AND IS STILL ON NOW. I WAS TOLD THAT THE PROBLEM "MIGHT" BE A RESULT OF STARTING MY VEHICLE USING THE "MY CHEVROLET" MOBILE APP. I WAS INFORMED THAT NOTHING WAS DONE TO REPAIR THE ISSUE AS THEY DIDN'T KNOW EXACTLY HOW TO FIX THE PROBLEM AT THIS TIME. I WAS INFORMED THAT THE TECH DID FIND A SERVICE BULLETIN AND BASED UPON THE CONTENTS THEREOF, I WAS ADVISED NOT TO USE THE APP ANYMORE. FURTHER, I WAS TOLD THAT I WOULD RECEIVE A CALL WHEN A SOLUTION WAS DETERMINED. THE FAILURE MILEAGE WAS 2400.
Service brakes, Jan 7, 2020
AROUND DEC 15TH, I WAS NOTIFIED OF A NEW RECALL RELATED TO THE BRAKING SYSTEM: N192268090 BRAKE SYSTEM MALFUNCTION WARNING. I IMMEDIATELY SCHEDULED AN APPT WITH MY LOCAL CHEVY DEALER TO GET THIS RECALL FIXED. I TOOK IT IN ON 12/17. I HAD TO LEAVE THE TRUCK OVERNIGHT. I PICKED IT UP ON 12/18. ON 12/20, AFTER LEAVING THE MOVIES WITH MY FAMILY, I HAD A TOTAL BRAKE SYSTEM FAILURE - ON CITY STREET. MY DASH LIT UP WITH ABS, CEL AND WARNINGS SUCH AS "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". WHEN I TRIED TO APPLY MY BRAKES, THEY WERE STIFF AND DID NOT STOP THE TRUCK IMMEDIATELY. THEY WERE VERY HARD TO PUSH IN. I WAS ABLE TO LIMP HOME. I TOOK MY TRUCK BACK TO THE DEALER THE NEXT MORNING 12/21. THEY HAD IT FOR A WEEK UNTIL THE FOLLOWING SATURDAY 12/28. THEY SAID GM TOLD THEM THE ISSUE WAS LOOSE BATTERY CABLES THAT INTERFERED WITH THE BRAKING SYSTEM. THEY TIGHTENED THEM AND SHOULD BE GOOD TO GO. I PICKED MY TRUCK UP THAT DAY. THAT NIGHT, AFTER LEAVING A BASKETBALL GAME WITH MY FAMILY, THE SAME THING HAPPENED AGAIN - COMPLETE BRAKING SYSTEM FAILURE - AFTER TURNING TRUCK ON. I RETURNED MY TRUCK TO THE DEALER ON THE 30TH WHERE IT IS STILL SITTING. THEY TOLD ME GM SAID NOT TO RELEASE THE TRUCK BACK TO OWNER UNTIL ENGINEERS FIGURE OUT THE ISSUE. I HAVE OPENED A CASE WITH GM CASE # [XXX]. I HAVE GONE THROUGH 2 DIFFERENT AGENTS - NEITHER OF WHICH HAVE OFFERED ANY UPDATES. I HAVE BEEN WITHOUT MY TRUCK FOR OVER 2 WEEKS AND THERE IS NO UPDATES TO THIS MAJOR SAFETY ISSUE. I HAVE LOST CONFIDENCE IN MY NEW TRUCK & FEEL THAT MY FAMILY IS NOT SAFE. THERE ARE SEVERAL OTHER OWNERS IN THE SAME BOAT IN THE CHEVY FORUM I FOLLOW. HTTPS://WWW.GM-TRUCKS.COM/FORUMS/FORUM/245-20192020-SILVERADO-SIERRA-TROUBLESHOOTING/ THIS IS VERY SAD AND I AM EXTREMELY DISAPPOINTED IN GM/CHEVY. I HAVE SPENT THOUSANDS OF $$ ON A NEW VEHICLE AND IT IS NOT SAFE TO DRIVE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electronic stability control (ESC), Service brakes, Jan 6, 2020
SERVICE ABS, SERVICE ESC, AND "BRAKE FAILURE 62MPH SPEED LIMITED" LIGHTS COME ON AND BRAKE PEDAL GOES TO THE FLOOR WITH VERY VERY LIMITED BRAKING. RECALL FOR BRAKE CONTROL MODULE REPROGRAMMING WAS COMPLETED ON 1/03/20. DROVE TRUCK 1.5 LIMES AND LIGHTS CAME BACK ON AND BRAKE PEDAL WENT TO THE FLOOR, STEERING ALSO BECAME STIFF. THIS WAS ALWAYS WHILE DRIVING THE VEHICLE. HAS HAPPENED ON 4 DIFFERENT OCCASIONS
Electronic stability control (ESC), Service brakes, Jan 6, 2020
LOSS OF BRAKES!!! STARTED VEHICLE AND RECEIVED TO FOLLOWING ON DASH DISPLAY: * "SERVICE ESC" * "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED" * "SERVICE TRAILER BRAKE SYSTEM" * "ABS" DISPLAY * "BRAKE" DISPLAY * "ESC" DISPLAY