2019 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,082 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2019 reports, 27 involved a crash and 8 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireDec 16, 2021
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
An ABS system that does not function properly can increase the risk of a crash.
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Campaign 21V985000 on NHTSA.gov
TiresJun 3, 2021
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.
Campaign 21V423000 on NHTSA.gov
TiresFeb 25, 2021
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Campaign 21V115000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
Power train, driveline, driveshaftOct 22, 2020
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Campaign 20V650000 on NHTSA.gov
Service brakes, hydraulic, power assistJan 30, 2020
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
A loss of electronic brake assist can increase the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.
Campaign 20V055000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, abs warning lightDec 12, 2019
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.
Campaign 19V889000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 12, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Campaign 19V888000 on NHTSA.gov
Seat belts, pretensionerNov 14, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
A vehicle fire could result if materials ignite inside the vehicle.
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Campaign 19V814000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDec 6, 2018
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.
GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.
Campaign 18V868000 on NHTSA.gov
Representative owner complaints: service brakes
192 reports, newest first. Show all
Vehicle speed control, Electronic stability control (ESC), Service brakes, Jan 5, 2020
SERVICE ESC,SERVICE TRAILER BRAKING SYSTEM, BRAKE SYSTEM FAILURE 62MPH TOP SPEED AND A CHECK ENGINE LIGHT. HAVE ANOTHER APPOINTMENT AT DEALER AFTER RECALL FOR ESC BRAKE MODULE HAS BEEN PERFORMED
Electronic stability control (ESC), Service brakes, Jan 3, 2020
THE ESC LIGHT HAS COME ON AND IT BECOMES DANGEROUSLY DIFFICULT TO STOP AND/OR STEER. THIS IS THE 2ND TIME IN ONE WEEK. I BROUGHT IT TO THE DEALERSHIP AFTER THE FIRST ISSUE AND WAS TOLD IT WAS ALL SET. THE DAY AFTER I GOT THE TRUCK BACK, IT'S HAPPENING AGAIN. THE CHECK ENGINE LIGHT NOW REMAINS ON AND I'M WAITING FOR A SERVICE APPOINTMENT....AGAIN!!
Electrical system, Electronic stability control (ESC), Service brakes, Jan 2, 2020
TOOK TRUCK IN FOR RECALL TO REPROGRAM BRAKE SYSTEM SOFTWARE INFORMED I HAVE ONE OF THE 'FEW' TRUCKS THAT WILL NO ACCEPT UPDATE AND APPARENTLY WORKING TO FIND SOLUTION
Service brakes, Jan 2, 2020
I'VE BROUGHT MY VEHICLE IN TO A GM CERTIFIED CHEVROLET DEALERSHIP TO GET IT'S OIL CHANGED AND ALONG WITH THAT THEY INFORMED ME OF COMPLETING A SAFETY RECALL PERTAINING TO IT'S BRAKES. THE NEXT DAY AFTER THE RECALL HAD BEEN DONE MY BRAKES HAD GONE SOFT AND MY DASH LIT UP WITH SEVERAL DIFFERENT MESSAGES. SERVICE ESC, SERVICE TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE 62 MPH TOP SPEED. I DECIDED TO BRING IT IN AGAIN AND HAD THE RECALL DONE ONCE MORE. THIS TIME IT LASTED A FEW DAYS UNTIL MY BRAKES HAD GONE OUT ONCE MORE WITH THE SAME MESSAGES. IT'S ALREADY BEEN A SAFETY RISK AS THE SECOND TIME IT HAD HAPPENED I COULDN'T STOP AND WENT THROUGH A 4 WAY INTERSECTION NEARLY MISSING ONCOMING TRAFFIC. MY VEHICLE HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26, 2019. I'VE BEEN INFORMED THAT THERE "IS NO KNOWN FIX PER GM" NOW I'M IN A LOANER VEHICLE WHILE PAYING FOR A TRUCK THAT CAN'T BE DRIVEN.
Service brakes, Dec 31, 2019
WHEN DRIVING THE VEHICLE IN AN ICE STORM THE BRAKE FUNCTION WENT COMPLETELY. THE BRAKE PEDAL WOULD NOT ENGAGE. I HAD TO PUT TRUCK INTO LOW. ALMOST CAUSED A SEVERE ACCIDENT GIVEN THE WEATHER AND THE LOSS OF ANY BRAKE FUNCTION. I WAS IN A CITY PULLING FORWARD.
Service brakes, Dec 28, 2019
AS I LEFT TO HEAD TO THE STORE THIS EVENING I IMMEDIATELY HAD 3 CODES COME UP ON MY DASH AFTER I TURNED THE IGNITION ON. (BRAKE SYSTEM FAILURE. 62MPH TOP SPEED. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC). I THOUGHT IT WAS A GLITCH SO I BACKED DOWN MY DRIVEWAY WITH RESISTANCE OF THE BRAKES. I HAD IT IN 4X4 DUE TO SNOW SO I ASSUMED ITS JUST FEELING ROUGH FROM THAT. I PROCEEDED TO DRIVE DOWN THE STREET I LIVE ON TO A MAJOR ROAD AND WENT STRAIGHT INTO CROSS TRAFFIC BECAUSE THE TRUCK WOULD NOT STOP. I NEARLY DIED FROM A SNOW PLOW COMING. I PUMPED THE BRAKES ONCE I DIDN'T FEEL THEM WORKING AND IT FELT LIKE I WAS PUSHING ON A CEMENT BLOCK. THIS IS UNACCEPTABLE AS I HAVE COME CLOSE TO DYING IN A RECALLED COBALT BEFORE BOW I HAVE TO WORRY ABOUT THIS TRUCK SINCE THERES NO ACTIVE RECALL-JUST LIKE THE COBALT!!! I FEAR FOR MY LIFE AND MY AUTISTIC CHILD'S LIFE AS THIS IS MY ONLY MEANS OF TRANSPORTATION TO OUR DOCTORS. THE VEHICLE IS PARKED AND I CONTACTED MY FRIEND WHO WORKS IN SERVICE TO ALSO DOCCUMENT WITH HIM WHEN IT OCCURRED.
Steering, Service brakes, Dec 27, 2019
I HAD A RECALL PERFORMED AT A DEALERSHIP AND THEY CONFIRMED THE VEHICLE IS RUNNING PROPERLY. I NOTICED THAT THE NEXT DAY MY LANE KEEP ASSIST WAS TURNED OFF AND NOT FUNCTIONING. LATER THAT SAME DAY WHEN APPROACHING A STOP SIGN, I NOTICED THAT 4 WARNING MESSAGES APPEARED ON MY DASH. THE FIRST SAID POWER STEERING ASSIST DISABLE, THE NEXT SERVICE ESC, THE NEXT TRAILER BRAKE DISABLED, THE NEXT VEHICLE LIMITED TO 62MPH.
Electronic stability control (ESC), Service brakes, Dec 27, 2019
SO, I TOOK IT IN 12/17/19 FOR OIL CHANGE, ETC. THERE WAS 3 RECALLS AND PICKED THE TRUCK UP 12/18/19. 12/19/19 AT 6 PM THE TRUCK WOULDN'T STOP! I TOOK IT ON 12/19/19 AND THEY LOOKED INTO IT. THEY REINSTALLED THE SOFTWARE, AND DROVE IT LONGER TO CHECK IT OUT. I PICKED IT UP YESTERDAY, AFTER BEING TOLD IT'S GOOD TO GO. WELL, IT HAPPENED AGAIN THIS MORNING!
Steering, Service brakes, Engine, Dec 26, 2019
ON 12/26/2019 AT 05:40 AM, I GOT IN MY TRUCK (2019 SILVERADO LT ALLSTAR) AND STARTED THE ENGINE. I IMMEDIATELY RECEIVED MULTIPLE WARNING MESSAGES ON MY DASH PANEL. THEY WERE "SERVICE ESC", "BRAKE SYSTEM FAILURE" "STEERING ASSIST REDUCED" AND TO DRIVE NO FASTER THAN 62 MPH. PRIOR TO PARKING THE NIGHT BEFORE ON 12/25/2019 I HAD NEVER HAD ANY PROBLEMS WHATSOEVER. ON 12/26/2019 I WAS HEADING TO WORK BUT FOUND QUICKLY THAT THE BRAKE PEDEL WENT ALL THE WAY TO THE FLOOR WITH VERY LIMITED OR BASICALLY NO BRAKING. THE STEERING BECAME VERY DIFFICULT WITH NO APPARENT POWER ASSIST.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Dec 25, 2019
I TOOK IT TUESDAY 12/17/19 IN FOR AN OIL CHANGE AT 4K MILES TO GET UNDER 7K SERVICE. FOR MY 2019 HIGH COUNTRY. AS I WAS NOTIFIED I WAS DUE FOR AN OIL CHANGE. I LOOKED ON ONSTAR. SAW THERE WAS A RECALL AND FIGURED THEY COULD TWO THINGS AT ONCE. COME TO FIND OUT THERE WERE THREE RECALLS. WHICH I GET IT, THINGS HAPPEN. I GET IT HOME TUESDAY NIGHT NO ISSUES. THURSDAY 12/19/19 AROUND 6 PM, AS I WAS BACKING OUT OF MY DRIVEWAY AND IT WOULDN'T STOP. I HAD TO STAND ON THE BRAKES. I AM 6'2' AND 300 LBS. I WAS ABLE TO GET THE VEHICLE IN DRIVE AND AGAIN, THE VEHICLE WAS NOT EASILY STOPPING. I HAD NUMEROUS DASHBOARD DISPLAYS. I TOOK PICTURES OF THE DISPLAYED ITEMS. I CALLED RICK HENDRICK CHEVROLET AT 6:53 PM ON 12/19/19 AND SINCE I LIVE CLOSE DROPPED IT OFF AT THE DEALER, AS I WAS HEADED OUT OF TOWN SUNDAY AND WANTED THIS FIXED. SO.... HERE COMES THE ISSUE BESIDES IT NOT STOPPING THAT I AM EVEN MORE FIRED UP ABOUT! THE SERVICE GUY, CALLED ME FRIDAY MORNING TO SAY THEY CAN'T FIND ANYTHING WRONG. NOW, WITH THE DISPLAY SAYING SERVICE ESC, TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE NOT TO GO ABOVE 62 MPH, I AM PRETTY SURE IT TRIGGERED AN CODE AND WOULD BE IN CODE HISTORY. I TOLD HIM I HAD PICTURES OF THE DASH DISPLAY AND THAT THEY NEEDED TO CHECK THE CODE HISTORY. HE TOLD ME AT ONE POINT IT WAS THE VACUUM, BUT THEN TOLD ME THAT THE VACUUM WAS AN ISSUE WITH LAST YEARS MODEL. AND THAT HE WAS HAVING HIS MASTER TECHNICIAN LOOK AT IT. AROUND 4 PM ON FRIDAY, WITH A FAMILY TRIP COMING UP SUNDAY 12/22/19 AND NOT HEARING ANYTHING I CALLED A FEW TIMES TO FIND OUT IF I NEEDED TO RENT A CAR OR THEY COULD GET ME A LOANER. I GOT A CALL AROUND 5:13 PM ON 12/19/19 TELLING ME IT'S READY AND THEY REINSTALLED THE SOFTWARE AND THE MASTER TECHNICIAN DROVE IT. SAID HE IS COMFORTABLE. I WAS SCARED THEN AND SCARED NOW TO PUT THEM BACK IN THAT VEHICLE.
Service brakes, Dec 24, 2019
WHILE BACKING OUT OF A PARKING SPACE MY BRAKES FELT SOFT AND SEEMED UNRESPONSIVE. PUT TRUCK IN DRIVE AND STARTED MOVING FORWARD AND WHEN I TRIED TO STOP THE BRAKE PEDAL WENT TO THE FLOOR WITH ABOUT 5-10% BRAKING POWER. TRUCK BARELY STOPPED BEFORE ENTERING MOVING CROSS TRAFFIC. TRUCK WENT INTO LIMP MODE DISPLAYING BRAKE SYSTEM FAILURE SPEED LIMITED TO 62 MPH. LIMPED TRUCK TO DEALERSHIP APPROXIMATELY 2 MILES. EVERY TIME I HAD TO STOP I HAD TO PUMP THE BRAKES TWICE AND ON THE SECOND TIME THE BRAKE PEDAL WAS DEPRESSED I WOULD GAIN APPROXIMATELY 50% BRAKING POWER. TRUCK HAS ALREADY HAD ALL RECALLS PERFORMED AND SPECIFICALLY, THE RECALLS RELATED TO "FIXING" THIS EXACT ISSUE. DEALER PUT THE TRUCK ON THE COMPUTER AND EXPLAINED ONLY A CHECK ENGINE LIGHT HAD BEEN ACTIVATED DUE TO THE BRAKE SYSTEM BUT COULDN'T SAY WHAT HAPPENED. DEALER ATTEMPTED TO HAVE ME DRIVE THE TRUCK HOME, 40 MILES ON THE FREEWAY, AND BRING BACK IN 3 DAYS FOR AN APPOINTMENT. FEELING THIS WAS AN UNSAFE OPTION I REQUESTED THEY KEEP THE TRUCK UNTIL IT COULD BE THOROUGHLY INVESTIGATED AND TO PUT ME IN A LOANER OR PROVIDE TRANSPORTATION WHICH THEY DID.
Electrical system, Vehicle speed control, Service brakes, Dec 24, 2019
STARTED VEHICLE UP FROM A PARKING LOT, PROCEEDED TO INTERSECTION. WENT TO HIT MY BRAKES FOR THE RED LIGHT. AND WARNING LIGHTS STARTED FLASHING. I HAD ABOUT 10% OF BRAKES AT THIS POINT. COULD NOT STOP FOR RED LIGHT, BUT WAS ABLE TO STEER TO THE RIGHT, PARALLEL WITH THE ONCOMING TRAFFIC TO AVOID A SERIOUS COLLISION. THE TRUCK IS SETTING AT THE DEALERSHIP NOW. AND I'M BEING TOLD THAT PARTS ARE BACK ORDERED.
Steering, Electronic stability control (ESC), Service brakes, Dec 23, 2019
WEIRD BRAKE AND STEERING FEEL WHILE DRIVING. SPEED DID NOT EXCEED 35 MPH IN NEIGHBORHOOD DRIVING. DIC READ: BRAKE SYSTEM FAILURE MAX SPEED 62 MPH SERVICE ESC TRAILER BRAKE SYSTEM FAILURE. BRAKE PEDAL WAS HARD TO PUSH AND UNRESPONSIVE AT TIMES. FELT LIKE WE WERE DRAGGING THE BACK END AT TIMES. STEERING WAS INCONSISTENT. PARKING BRAKE WAS OFF. STOPPED AND STARTED 3 TIMES, RESET THE VEHICLE A FEW TIMES. PRIOR TO A BIG DOWNHILL, THE LAST RESTART CLEARED THE ISSUE AND THE BRAKE PEDAL WENT TO THE FLOOR. DROVE HOME AND PARKED. TO BE HONEST, FELT UNSAFE TO DRIVE ESPECIALLY WITH MY SON AND WIFE IN THE CAR. LUCKILY WE ONLY HAD A SHORT 3 MILES HOME. CHECK ENGINE LIGHT ON ONSTAR REPORT RECEIVED IN EMAIL
Service brakes, Dec 22, 2019
LOST ALL BRAKES, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE AT 5MPH
Electronic stability control (ESC), Service brakes, Dec 22, 2019
HAD A SHORT 5 MILE DRIVE TO A RESTAURANT. THE TRUCK SAT FOR A FEW HOURS. AUTO STARTED THE TRUCK TO WARM. AFTER 5-7 MINUTES I PRESSED THE BRAKE AND TURNED ON THE TRUCK. IT INSTANTLY THREW 3 CODES. BRAKE SYSTEM FAILURE. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC. TURNED THE TRUCK OFF THEN BACK ON. NO CHANGE SAME CODES. PROCEEDED TO GET THE TRUCK BACK HOME WHEN I NOTICED I HAD ALMOST NO BRAKES. NEXT MORNING AFTER STARTING THE TRUCK I DIDN'T HAVE ANY CODE MESSAGES BUT DID HAVE SERVICE ENGINE LIGHT. TRUCK DROVE AND STOPPED AS IT NORMALLY DID.
Service brakes, Dec 22, 2019
WHILE REVERSING ON OUR DRIVEWAY THE TRUCK LOST ABOUT 90% OF ITS ABILITY TO BRAKE. THE PEDALS WERE PRESSED HARD AND ALL THE WAY DOWN UNTIL IT SLOWLY CAME TO A STOP. WE TURNED OFF THE TRUCK AND STARTED IT AGAIN AND THE PROBLEM CONTINUED. TOOK IT IMMEDIATELY TO THE DEALERSHIP, THEY WERE VERY DISMISSIVE SAYING NOTHING WAS WRONG WITH THE TRUCK. AT THE DEALERSHIP WE DROVE IT AGAIN AND THE BRAKES WERE WORKING NORMALLY. LEFT THE TRUCK AT THE DEALERSHIP EVEN THOUGH THEY DIDN'T WANT TO CHECK IT. THE TRUCK ALSO HAD TWO RECALLS THAT NEEDED TO BE ADDRESSED. ACCORDING TO THE DOCUMENTATION THEY CHECKED THE BRAKES AND FOUND NOTHING WRONG. MY MAJOR CONCERN IS WHAT IF THIS HAPPENS AGAIN ON A BUSY HIGHWAY OR STREET? MY FAMILIES SAFETY IS NOTHING TO BE DISMISSIVE ABOUT.
Service brakes, Dec 20, 2019
ALL FOUR WHEELS LOCK UP, SEEMS TO HAPPEN AFTER IDLING FOR A FEW MINUTES, HAD TOWED TO DEALER SHIP ON 12/18/19, PICKED UP ON 12/19/20 ADVISED BREAKING SYSTEM ONLY NEEDED REPROGRAMMED. DROVE FOR ABOUT 40 MILES IT WAS FINE, STOP FOR A FEW MINUTES TRUCK RUNNING IN PARK, THEN DROVE ABOUT 1-1/2 MILE, AS I ENTERED A MAJOR INTERSECTION ALL FOUR WHEELS LOCKED UP, NEARLY CAUSE A MAJOR ACCIDENT , THE TRUCK WHEELS LOCKED UP 3 ADDITIONAL TIMES WHILE TRY TO OFF THE MAIN ROAD.....AGAIN HAD TOWED TO DEALERSHIP, WAITING FOR UPDATE. THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM
Service brakes, Engine, Dec 16, 2019
UPON STARTING THE TRUCK AND PUTTING IT IN DRIVE, THE PARKING BRAKE MAINTENANCE LIGHT, CHECK ENGINE LIGHT AND ABS LIGHT CAME ON. IT PROVIDED MULTIPLE WARNINGS THAT IT NEEDED SERVICE AND PUT THE ENGINE IN 'LOW POWER MODE'.
Service brakes, Engine, Dec 15, 2019
AT ABOUT 45 MPH ON A CITY STREET, I TRIED TO APPLY THE BRAKES BUT THE PEDAL FELL COMPLETELY TO THE FLOOR AND ABOUT 98% OF THE BRAKING ABILITY WAS GONE. I WAS ABLE TO RIDE THE TRUCK UP ONTO THE SHOULDER TO SLOW DOWN AND STOP. AFTER RESTARTING THE VEHICLE, IT SEEMED THAT THE BRAKES WERE WORKING AGAIN SO I TRIED TO MAKE IT TO THE DEALERSHIP (ABOUT 1.5 MILES AWAY). ACCELERATING BACK UP TO SPEED WAS VERY JUMPY - ALMOST AS IF THE ENGINE WAS BEING STARVED. AFTER GETTING UP TO ABOUT 35 MPH, THE BRAKES ENGAGED INTERMITTENTLY WITHOUT ME TOUCHING THE BRAKE PEDAL. I PULLED BACK OVER AND HAD THE VEHICLE TOWED TO THE REST OF THE WAY TO THE DEALERSHIP. WHILE STOPPED AND ENGINE IDLING, I OBSERVED A VERY NOTICEABLE KNOCK COMING FROM THE ENGINE. THE DEALERSHIP DIAGNOSED THE PROBLEM AND IS REPLACING THE MASTER BRAKE CYLINDER AND LIFTERS IN THE ENGINE. THIS FAILURE WAS EXTREMELY DANGEROUS AND I WAS LUCKY THAT IT DID NOT CAUSE AN ACCIDENT.
Electrical system, Service brakes, Dec 10, 2019
WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW.
Service brakes, Dec 2, 2019
WHILE BACKING UP IN A PARKING LOT, LOST ALL BRAKING ABILITY EVEN THOUGH PEDAL WAS DEPRESSED SEVERAL TIMES. VEHICLE FINALLY STOPPED ON ITS OWN AFTER MULTIPLE WARNING LIGHTS INCLUDING ENGINE ONE CAME ON AND MESSAGES REFERRING TO BREAK SYSTEM FAILURE - 62 MPH MAXIMUM SPEED AND SERVICE TRAILER BREAK SYSTEM. ONSTAR ALSO EMAILED STATING ISSUE WITH ANTI-LOCK BRAKES. VEHICLES WAS TOWED TO DEALERSHIP AND DIAGNOSIS SHOWS NOTHING! SOME UPDATES WERE MADE TO SOFTWARE THAT WAS ALL. CONTACTED GM AND THEY OPENED A CASE.
Electrical system, Service brakes, Nov 27, 2019
WHEN BACKING UP AND STEPPING ON THE BRAKE MY BACKUP CAMERA SHOWS LINES AND ITS BLURRY ON THE TRUCK SCREEN.
Vehicle speed control, Service brakes, Nov 25, 2019
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Service brakes, Nov 21, 2019
WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.
Service brakes, Nov 18, 2019
I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.