2019 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,082 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2019 reports, 27 involved a crash and 8 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireDec 16, 2021
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
An ABS system that does not function properly can increase the risk of a crash.
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Campaign 21V985000 on NHTSA.gov
TiresJun 3, 2021
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.
Campaign 21V423000 on NHTSA.gov
TiresFeb 25, 2021
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Campaign 21V115000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
Power train, driveline, driveshaftOct 22, 2020
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Campaign 20V650000 on NHTSA.gov
Service brakes, hydraulic, power assistJan 30, 2020
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
A loss of electronic brake assist can increase the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.
Campaign 20V055000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, abs warning lightDec 12, 2019
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.
Campaign 19V889000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 12, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Campaign 19V888000 on NHTSA.gov
Seat belts, pretensionerNov 14, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
A vehicle fire could result if materials ignite inside the vehicle.
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Campaign 19V814000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDec 6, 2018
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.
GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.
Campaign 18V868000 on NHTSA.gov
Representative owner complaints
1,082 reports, newest first.
Suspension, Electrical system, Service brakes, Jul 6, 2021
check engine light came on and is currently pulling the following codes. P25A2 U0146 U0101 U0100 MIL Status- off Freeze frame DTC- u0146 I had an oil change done by Hare Chevy in Noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley Chevy in Mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf springs for a truck that is less than 2 years old…never have heard of such a thing.
Air bags, Service brakes, Jul 6, 2021
Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up
Electrical system, Jun 30, 2021
Rear back up camera continues to error need servicing.
Other or unspecified, Jun 23, 2021
Vehicle was parked and not running. I got into the vehicle and started it. I proceeded to put the vehicle in reverse and backed my truck up out of a parking spot. I then put the vehicle in drive. The vehicle started to go in reverse when I began to accelerate. I then put the vehicle back in park and then back into drive. The truck again started to go in reverse when in the drive position and I tried to accelerate and go forward. At this point the truck's check engine light came on. I put the truck in park, turned the vehicle off for a moment. I then turned the truck back on and again shifted it to drive and the truck went forward. We took the vehicle into the shop to have the codes run but a braking system code was the only thing that came up. The dealership said they will begin looking into it and the vehicle will be serviced soon. Safety Concern: That if we were in a parking lot and placed our vehicle in drive and it actually goes in reverse, we could have harmed someone behind us or damaged someone's vehicle/home/etc. I also worry there may be other issues that arise that could pose a safety concern since we don't really know what is going on.
Seat belts, Jun 22, 2021
My son was in the backseat by himself behind the driver seat. Got tangled in the seat belt and it kept ratcheting. It would not release and started to suffocate him around his lungs. We ended up cutting the seat belt to get him out. The seat belt would not release after the vehicle was stopped and turned off.
Power train, Jun 19, 2021
When shifting from reverse to drive the transmission makes a hard slamming sound. It also shutters when driving 70 mph. The dealer told me it’s normal.
Service brakes, Jun 17, 2021
Rear Brake pads sticky on Brake disc After Car Washing and back to my home the Brakes still blocked and pads sticked on brake disc
Electrical system, Jun 13, 2021
Approximately 1 minute after startup, on a 85* plus day, with the vehicle sitting in the sun, the following failure alarms are displayed on the dash StabiliTrack failure Trailer Braking System failure Steering assist is reduced, caution should be used while driving. Sitting in Park, the steering wheel jerks - untouched Reduced Engine Power warning is displayed All analog gauges go to 0 and bounce on and off Check Engine Light illuminates StabiliTrak warning light illuminated AC disabled If this occurs while driving The engine runs rough, especially just off idle. Putting the transmission in L5 to eliminate AFM, does not help. While driving the truck has experienced Loss of engine power, almost stalled Total loss of power assist steering Near zero manual steering capability. StabiliTrak warning light will often go off after ~ 30 minutes The Check Engine light will remain on after failure but will go out when the vehicle sits overnight" Failure not imminent when the truck has been in the shade
Electrical system, Service brakes, Forward collision avoidance, Jun 3, 2021, crash
I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it’s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can’t even drive it..
Engine, May 24, 2021
On cold starts when approximately 2nd gear shifts around 20mph the truck feels like it’s slipping the gear and losing power. Has happened every time and there’s under 5000 miles on vehicle
Power train, May 23, 2021
I purchased this vehicle back on February and noted that the transmission is kicking hard from first to second gear shift at all times. Went to the dealer and told me tech cannot find nothing wrong and that this is normal as is a 9 shift transmission. When at a fast food full line this vehicle shifted so hard that I almost hit the car on front on me. Having cars all my life and be a mechanic, I can tell you this hard shifting is a safety issue.
Engine, May 21, 2021
Failed lifter in engine due to GM’s terrible DFM and DOD system. Left me stranded 500 miles from home and 450 miles from my destination.
Electrical system, Exterior lighting, Seat belts, May 21, 2021
Brake sensor went off,lights stayed on inside cab,radio screen and lights inside went out,tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.
Power train, Engine, May 19, 2021
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
Steering, Power train, Seat belts, May 4, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
Power train, Apr 30, 2021
MY TRANSMISSION IS SHIFTING REALLY HARD PARTICULARLY AT SLOWER SPEEDS. WHEN I BEGIN TO SLOW AND THEN START TO ACCELERATE JUST A LITTLE BIT IT SLAMS INTO GEAR AT TIMES CAUSING THE TRUCK LAUNCH FORWARD. I HAVE HAD IT BACK TO THE DEALER NO LESS THEN 4 TIMES FOR THE ISSUE. THEY TELL ME THE SAME THING EVERY TIME. IF WE DON'T HAVE A CODE OR CAN'T REPLICATE IT WE CAN'T FIX IT. FROM RESEARCH I HAVE DONE THIS SEEMS TO BE A WIDE SPREAD PROBLEM! I HAVE REAL SAFETY CONCERNS. SPECIFICALLY IF IT DOES ONE OF THESE HARD SHIFTS WHILE I AM IN TRAFFIC, I AM AFRAID IT WILL PUSH ME RIGHT INTO THE BACK OF THE CAR IN FRONT OF ME.
Service brakes, Engine, Apr 27, 2021
THE "SERVICE BRAKE SYSTEM" AND "SERVICE ESC" LIGHTS CAME ON, ALONG WITH THE SERVICE ENGINE LIGHT AND ROUGH IDLE, RESISTED ROLL (SLIGHT BRAKE APPLIED, PERHAPS?) AND PER THE DEALER, NO CODE WAS STORED AND THERE IS NO FIX. BULLETIN PIT5728B SAYS DIFFERENT AND NOT TO DRIVE THE VEHICLE UNTIL FIXED. I AM REFUSING TO ACCEPT MY VEHICLE BACK UNTIL FIXED AS OF 27 APR 2021. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Power train, Apr 23, 2021
TRANSMISSION ISSUES SHIFTING PROBLEMS AND SHATTERING WHEN DRIVING
Electrical system, Engine, Apr 21, 2021
WE WERE MERGING ONTO A HIGHWAY FROM A SIDEROAD & THE GAUGES STARTED GOING CRAZY THE TRUCK DIED. WOULDN'T RESTART. LUCKILY WE WERE ABLE TO GET OFF OF HIGHWAY & ONTO SHOULDER. DEALERSHIP HAS HAD TRUCK SINCE THEN. TODAY IS 4/21/21.
Power train, Apr 14, 2021
I BOUGHT THIS TRUCK NEW IN 2019. I HAVE HAD IT BACK TO THE DEALERSHIP NUMEROUS TIMES. WHEN YOU PUT THE TRUCK IN REVERSE AND THEN PULL BACK INTO DRIVE TO TAKE OFF THE TRUCK JERKS YOU SO HARD THAT IT EVEN SQUEALS THE TIRES. I TALKED TO ANOTHER CHEVROLET DEALERSHIP IN COOKEVILLE TN AND THEY SAID THEY ARE AWARE OR THE ISSUE AND CURRENTLY HAVE 9 OTHER TRUCKS WITH THE SAME COMPLAINTS. THERE WAS ANOTHER GUT IN THAT SERVICE DEPARTMENT THE SAME DAY ALSO COMPLAINING ABOUT THE SAME ISSUE WITH HIS TRUCK . EVERY TIME I TAKE IT BACK TO THE MURFREESBORO DEALERSHIP THEY SAY THEY CAN NOT FIND THE PROBLEM AND THEY DO NOT KNOW OF ANY ISSUES WHICH I FIND HARD TO BELIEVE. THIS ISSUES HAS BEEN PRESENT FROM THE FIRST DAY I PURCHASED THIS TRUCK
Engine, Apr 14, 2021
A CURRENT RECALL FOR THIS ISSUE STANDS IN CANANDA AND ALASKA. THE EOC ENGINE COOLING LINES LEAK OIL. THE EOC CLAMP AND/OR ASSEMBLY LOOSENS CAUSING A SEVER OIL LEAK. MORE COMMON IN COLDER CLIMATE AREAS. LEAK ACCRUES AT ALL TIMES, WHEN RUNNING OR NOT.
Suspension, Apr 13, 2021, crash
WHILE DRIVING MY VEHICLE DOWN A RESIDENTIAL STREET AROUND 25 MPH MY STEERING SUDDENLY PULLED TO THE RIGHT. CAUSING ME TO STRIKE A PARKED CAR. THIS HAPPENED ON4/10/21. THE VEHICLE PULLED TO THE RIGHT CAUSING MY TIRE TO STRIKE THE PARKED CAR. WITNESS TO THE ACCIDENT SAID THAT MY WHEEL WAS COMING OFF BEFORE STRIKING THE CAR. THE FRONT RIGHT SIDE SUSPENSION ON MY TRUCK WAS RIPPED AWAY FROM THE VEHICLE INCLUDING THE DRIVE AXLE. PIECES OF THE SUSPENSION BROKE INTO PIECES. THERE IS A POLICE REPORT WITH THE WAVERLY POLICE DEPT IN WAVERLY, OHIO 45690. REPORT NUMBER 21-050. TO MY SURPRISE COMING HOME FROM WORK ON 4/13/21 THE SAME THING HAPPENED TO A CO WORKERS NEW MODEL GMC SIERRA WHICH IS A SIMILAR VEHICLE. HE WAS JUST DRIVING AND THE FRONT SUSPENSION FELL OFF HIS VEHICLE CAUSING HIS TRUCK SUSPENSION TO HIT THE GROUND. I OBSERVED HIS VEHICLE AND THE DAMAGE TO THE SUSPENSION WAS BASICALLY IDENTICAL TO MY VEHICLE SUSPENSION. HIS VEHICLE IS CURRENTLY LOCATED AT HOMETOWN CHEVROLET IN WAVERLY, OHIO 45690. MY VEHICLE WAS TOWED TO PERFECTION ONE COLLISION IN CHILLICOTHE OHIO.
Power train, Engine, Apr 9, 2021
TRUCK WILL REV HIGH AND NOT MOVE FOR 2 OR 3 SECONDS WHEN ACCELERATING AFTER STOPPING AT REDL LGHT THEN SLAM INTO FIRST GEAR AND LURCH FORWARD ABRUPTLY. THE MOTOR MOUNTS ARE DAMAGED FROM DOING THIS OVER AND OVER AGAIN. ENGINE HAS 44000 MILES IS SERVICED ON TIME EVERY TIME AND NOT ABUSED.
Power train, Apr 8, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
Other or unspecified, Apr 7, 2021
START-STOP SYSTEM NOT WORKING,