2019 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,082 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2019 reports, 27 involved a crash and 8 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireDec 16, 2021
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
An ABS system that does not function properly can increase the risk of a crash.
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Campaign 21V985000 on NHTSA.gov
TiresJun 3, 2021
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212336230.
Campaign 21V423000 on NHTSA.gov
TiresFeb 25, 2021
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Campaign 21V115000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
Power train, driveline, driveshaftOct 22, 2020
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Campaign 20V650000 on NHTSA.gov
Service brakes, hydraulic, power assistJan 30, 2020
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
A loss of electronic brake assist can increase the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.
Campaign 20V055000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, abs warning lightDec 12, 2019
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
If the driver operates the vehicle unaware that ESC and ABS are not functioning, there is an increased risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 4, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-333-4223, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268090.
Campaign 19V889000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesDec 12, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Campaign 19V888000 on NHTSA.gov
Seat belts, pretensionerNov 14, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
A vehicle fire could result if materials ignite inside the vehicle.
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Campaign 19V814000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDec 6, 2018
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
In the event of a crash, an air bag that does not inflate properly can increase the risk of injury.
GM will notify owners, and dealers will replace the passenger side air bag module, free of charge. The recall began on December 18, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N182198820.
Campaign 18V868000 on NHTSA.gov
Representative owner complaints
1,082 reports, newest first.
Electrical system, Service brakes, Sep 9, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ESC, SERVICE PARKING, SPEED LIMIT 60 MPH, TRACTION CONTROL, AND VEHICLE NOT IN PARK. ALSO, WHILE APPROACHING A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE VEHICLE SLOWED DOWN UNTIL IT STOPPED IN THE MIDDLE OF THE ROAD. THE POLICE ARRIVED, BUT A REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE TURNED OFF WHEN IT MADE A COMPLETE STOP AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO LBJ CHEVROLET INC. (LOCATED AT 815 E WASHINGTON ST, NASHVILLE, NC 27856, (252) 677-9027). THE VEHICLE WAS THEN TOWED TO SIR WALTER CHEVROLET (LOCATED AT 8501 GLENWOOD AVE, RALEIGH, NC 27612, (919) 787-3700) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 199.
Service brakes, Sep 5, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP AND THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WENT THROUGH AN INTERSECTION WHERE IT CAME TO A ROLLING STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LOU FUSZ CHEVROLET (5120 N SERVICE RD, ST PETERS, MO 63376, (636) 875-5400) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A DRIVING TEST WAS ALSO COMPLETED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5453112774. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
Service brakes, Hydraulic, Sep 3, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RELEASED THE BRAKE PEDAL AND ALLOWED THE VEHICLE TO VEER TO THE SHOULDER OF THE ROAD AND COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO LARRY GREEN AUTO GROUP (350 S BROADWAY, BLYTHE, CA 92225, (760) 922-7121) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5448388090. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS UNKNOWN.
Service brakes, Jul 30, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL FELT LOOSE AND REQUIRED EXCESSIVE PRESSURE TO DEPRESS AND STOP THE VEHICLE. IN ADDITION, THE SERVICE POWER BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. UPON RESTARTING THE VEHICLE, THE WARNING INDICATORS CONTINUED TO ILLUMINATE; HOWEVER, THE BRAKES APPEARED TO FUNCTION NORMALLY. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH FOLSOM CHEVROLET (12655 AUTO MALL CIR, FOLSOM, CA 95630, (916) 985-5600). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,570.
Suspension, Power train, Structure, Jul 25, 2019
I ORIGINALLY BOUGHT A NEW 2019 CHEVROLET SILVERADO 1500 LD ON 06/08/2019, I REALLY LIKED THE TRUCK AND ITS MANY FEATURES. AFTER SEVERAL WEEKS I NOTICED THE WHOLE UNDERSIDE FRAME AND DRIVELINE COMPONENTS WERE RUSTED AND CORRODED. I BROUGHT IT BACK TO MY DEALER AND THEY IMMEDIATELY LOCATED A REPLACEMENT VEHICLE FOR ME. I PICKED UP THE 2ND NEW TRUCK ON 07/10/2019. THIS TRUCK HAS THE SAME DEFECTS AS THE FIRST VEHICLE. CHEVROLET HAS AN ISSUE WITH THIS MODEL TRUCK. I SPOKE TO GM AND THEY DIDN'T SEEM TO CARE BLAMING THE DEALER FOR NOT INSPECTING TRUCK PROPERLY. I AM VERY DISAPPOINTED AND UNSURE WHERE TO TURN NEXT, CAN YOU HELP ME?
Electrical system, Electronic stability control (ESC), Service brakes, Jul 23, 2019
ON JUNE 16TH 2019 I DROVE DOWN TO ATLANTA, GA FOR A BASEBALL GAME. MIDWAY I STOPPED FOR GAS. WHEN I TURNED BACK ON THE TRUCK, I REALIZED THAT I HAD LOST A AND IF I GET AN AMOUNT OF MY BRAKING ABILITY. HOWEVER, I HAD NO LIGHTS ON MU DASH TO INDICATE A FAILURE TO THE BRAKING SYSTEM. I READ ON A GM FORUM THAT OTHER OWNERS EXPERIENCED THE PROBLEM, TURNED OFF THE VEHICLE FOR 30 MINS, TURNED BACK ON THE VEHICLE AND THE BRAKES WORKED AGAIN. THEY, HOWEVER, HAD LIGHTS INDICATING A BRAKE FAILURE. I FOLLOWED THE FORUMS SUGGESTIONS AND AFTER 30 MINS WITH MY TRUCK OFF, I DROVE THE TRUCK AGAIN AND HAD NO FURTHER ISSUES. I TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT, BUT AS I EXPECTED THEY COULD NOT REPLICATE THE ISSUE. I WANTED TO START A PAPER TRAIL THOUGH INCASE THE ISSUE REOCCURRED. ON JULY 10TH THE SAME BRAKING ISSUE OCCURRED AGAIN. THIS TIME I WAS NEAR MY DEALERSHIP IN GREENVILLE, SC. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WERE ABLE TO CONFIRM A LOSS OF OVER 50% OF BRAKING BUT NO LIGHTS OR CHECK ENGINE CODE (PAST OR PRESENT) INDICATING A BRAKE FAILURE. I AM VERY CONCERNED AND BELIEVE THIS TRUCK IS UNSAFE BECAUSE OF THE BRAKING ISSUES AND LACK OF CONFIRMATION OF SERVICE LIGHTS ON THE TRUCK DASH. IT IS A DEATH TRAP. THEY ARE NOT ABLE TO CONFIRM A FIX EITHER DUE TO NOT HAVING A SERVICE ERROR CODE TO FIX AND TURN OFF. VEHICLE WAS IN MOTION WHEN ISSUES OCCURRED BOTH TIMES. ON BOTH OCCASION AS, SERIOUS CAR ACCIDENTS ALMOST HAPPENED DUE TO LACK OF BRAKING ABILITY.
Steering, Jul 22, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND "SERVICE POWER STEERING NO ASSIST SOON" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET AIRPORT (LOCATED AT 5600 LEE VISTA BLVD, ORLANDO, FL 32812, (407) 680-1445) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TR*JB
Power train, Jul 19, 2019
8L90 AUTOMATIC TRANSMISSION WILL LURCH FORWARD ABRUPTLY WHEN SHIFTING FROM 1-2 GEAR. ALSO, HARD SHIFT FROM 1-2 WHEN COLD.
Seats, Jul 11, 2019
RECLINING MECHANISM ON PASSENGER SEAT SLIPS DESPITE THE SEAT NOT BEING ADJUSTED
Power train, Electronic stability control (ESC), Jul 6, 2019
AFTER USING THE VEHICLES 4WD I GOT A ESC SERVICE LIGHT WHICH STAYED ON FOR 3 HOURS AND WOULDNT ALLOW ME TO USE THE CRUIS ED CONTROL . ALSO IVE NOTICED HARDSHIFTS AND DELAYED SHIFTS IN THE TRANSMISSION WHEN SHIFTING FROM PARK TO DRIVE AND FROM REVERSE TO DRIVE . AND WHEN REVERSING THE VEHICLE SOMETIMES THE BACKUO CAMERA DOES NOT COME ON LIKE NORMAL
Steering, Electrical system, Electronic stability control (ESC), Jul 6, 2019
MY TRUCK HAS AN ISSUE WHEN AT LOW SPEEDS 30MPH AND UNDER ALL CHECK WARNING LIGHTS WILL COME ON MY ESC (ELECTRIC STEERING CONTROL) WILL COME ON WHEN THIS HAPPENS I LOOSE POWER STEERING AND WHEN THAT HAPPENS THE STEERING WHEEL RETURNS TO CENTER. THIS HAS HAPPENED THREE TIMES SINCE BUYING THE VEHICLE NEW I HAD NOT HAD THE VEHICLE FOR A MONTH WHEN ALL THE ISSUE STARTED TO HAPPEN. WHEN I LOOSE THE POWER STEERING THE POWER FOR BRAKES GO OUT AS WELL I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF THIS IT'S A VERY SCARY SITUATION WHEN IT HAPPENS. AFTER ALL THE WARNING LIGHTS WOULD COME ON, POWER RUNNING BOARDS WOULD ALSO CYCLE UP AND DOWN ON THERE OWN, THE ONLY LIGHT THAT WOULD STAY ON WAS: SERVICE TRAILER BRAKE SYSTEM.
Electrical system, Other or unspecified, Jul 3, 2019
WITH ONLY 500 MILES ON THE TRUCK/ENGINE OIL PRESSURE HAS BEEN DROPPING DRASTICALLY WHILE GOING FROM DRIVE TO IDLE. IT DROPS FRIM 60 TO UNDER 30. ALSO BATTERY POWER GAUGE DROPS WELL BELOW 14 WHEN ORIGINALLY WAS OVER 14. THIS ALSO BEGAN AT THE SAME TIME OIL PRESSURE ISSUES BEGAN.
Power train, Engine, Jun 29, 2019
ON 6/26/2019 WHILE DRIVING TO WORK ON HWY 287 WHILE IN MOTION MY TRUCK ENGINE TURNED OFF ON MY 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L COLOR SILVER AND I WAS ALMOST REAR ENDED AND I IMMEDIATELY CALLED SMICKLAS CHEVROLET IN OKLAHOMA CITY WHERE I PURCHASED THE TRUCK AND BROUGHT THE TRUCK TO VANDERGRIFF CHEVROLET IN ARLINGTON, TX TO BE LOOKED AT AND SERVICED. THIS IS THE SECOND TRUCK THAT I PURCHASED THAT HAS DONE THIS TO ME THE FIRST ONE WAS A WHITE TRUCK 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L THAT I DIDN'T HAVE FOR 24 HOURS. THE DEALERSHIP DIAGNOSED IT AS A CAM SHAFT SENSOR PROBLEM THAT WAS A MANUFACTURER DEFECT AND I'M REALLY DISSATISFIED WITH CHEVROLET AS A COMPANY TO KEEP SELLING A DEFECTIVE PRODUCT. KNOWING IT CAN CAUSE DEATH OR A ACCIDENT
Power train, Jun 3, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PROPELLER SHAFT THAT HELD THE TIRES IN THE REAR OF THE VEHICLE FRACTURED. THE FAILURE CAUSED THE VEHICLE TO SHAKE AND BECAME UNSTABLE WHILE BEING DRIVEN. THE VEHICLE WAS TOWED TO BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WHERE THEY REPAIRED THE VEHICLE AND REPLACED THE SAME PART. THE CONTACT STILL FELT UNSAFE DRIVING THE VEHICLE EVEN WITH THE REPAIRS BEING COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,049.
Electrical system, Exterior lighting, Jun 2, 2019
REAR VIEW CAMERA BLURY AND FUZZY. VERY POOR STREET LIGHTING WHILE DRIVING ! SAFETY RELATED ISSUES!!!!
Electrical system, Other or unspecified, May 27, 2019
JUST DRIVING LOST BRAKES AND ESC CAME ON WON'T SPEED UP
Other or unspecified, May 20, 2019
I WAS DRIVING ON THE HIGHWAY FOR APPROXIMATELY 1 HOUR/75 MILES. I PULLED OVER TO CLEAN OUT MY TRUCK. I PARKED IN A VACANT PARKING LOT. THE TRUCK'S ENGINE WAS RUNNING, THE VEHICLE WAS IN PARK. IT WAS PARKED AT THE TOP OF A HILL. I GOT OUT OF THE DRIVERS COMPARTMENT, AND WALKED AROUND BEHIND TO THE PASSENGER'S SIDE, AND CLEANED OUT SOME TRASH. I THEN WALKED BACK AROUND TO THE REAR DRIVERS SIDE DOOR, AND REMOVED MORE TRASH. I WALKED ABOUT 15-25 FEET AWAY, TO PUT THE TRASH IN THE GARBAGE CAN. THE TRUCK MADE A WEIRD 'CHIRP-CHIRP-CHIRP' ALARM/ELECTRICAL TYPE NOISE, AND THEN DROVE BACKWARDS. THE REVERSE LIGHTS WERE ON. I RAN AFTER THE TRUCK, THE DRIVERS DOOR WAS LOCKED. I PUSHED THE UNLOCK BUTTON ON THE DOOR AND HOPPED UP ON THE RUNNING BOARD. I OPENED THE DRIVERS DOOR AND JUMPED IN, AND SLAMMED ON THE BRAKES. I STOPPED THE TRUCK, LITERALLY ONE FOOT FROM GOING OVER AN 8 FOOT CONCRETE EMBANKMENT. I AM REALLY TERRIFIED BY WHAT HAPPENED. IT WAS IN PARK. IT HAS THAT NEW SYSTEM WHERE THE KEYS STAY IN YOUR POCKET AND EVERYTHING IS PUSH BUTTON (START, UNLOCK) THE VEHICLE'S COLUMN SHIFTER WAS STILL IN PARK WHEN I STOPPED THE TRUCK. PHOTOS: 1.) THIS IS THE HILL, AND SPACE I WAS PARKED IN. 2.) THESE ARE MY TIRE TRACKS, MY TRUCKS TIRES HIT THAT SHEET METAL, AND YOU CAN SEE THE APPROXIMATE 8 FOOT DROP WITH THE DUMPSTERS. 3.) THIS SHOWS THE CONCRETE SPEED BUMP THING THAT MY TRUCK BACKED OVER WHEN IT WAS ROLLING OUT OF CONTROL THIS SHOULD NOT HAVE BEEN MECHANICALLY POSSIBLE. IF IT WAS IN PARK IT CAN'T HAPPEN (THEORETICALLY) IF IT WAS IN REVERSE, IT WOULD HAVE BACKED UP IMMEDIATELY AFTER LETTING MY FOOT OFF THE BRAKE. IF IT HAD BEEN IN NEUTRAL, IT WOULD HAVE DRIFTED BACKWARDS IMMEDIATELY DUE TO THE GRADE OF THE HILL. IF IT HAD BEEN IN DRIVE OR LOW, IT WOULD HAVE MOVED FORWARD, OR STAYED STILL.
Other or unspecified, Visibility/wiper, May 17, 2019
THE CHROME SURROUNDING THE AIR VENTS CAN REFLECT THE SUN IN A MANNER THAT BLINDS THE DRIVER. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS WHEN DRIVING NORTH IN THE AFTERNOON. IT FORCES ME TO LOOK AWAY FROM THE ROAD, AND CAUSES IMPRINTING IN MY VISION, WHICH REDUCES MY ABILITY TO SEE WHEN DRIVING.
Power train, May 14, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE MOVING OFF FROM A STAND STILL, THERE WAS A HARD SHIFT IN THE TRANSMISSION BETWEEN FIRST AND SECOND GEAR. THE FAILURE WAS ALSO EVIDENT ON THE DOWNSHIFT FROM THIRD GEAR TO SECOND GEAR WHILE SLOWING THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET LOCATED AT 715 LYNNWAY, LYNN, MA 01905, (781) 780-4587 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
Electrical system, May 10, 2019
ON TRUCKS EQUIPPED WITH THE CHEAPER LOW TRIM BACKUP CAMERAS ANYTIME I TOUCH THE BRAKES WHILE BACKING UP THE CAMERA CUTS OUT. IT'S USUALLY A WHITE FLASH OR SOLID WHITE LINE BUT ON OCCASION WILL CUT OUT COMPLETELY TO A BLACK SCREEN.
Steering, Electronic stability control (ESC), Service brakes, May 3, 2019
THE VEHICLE WAS STATIONARY AND HAD JUST BEEN STARTED. THE FOLLOWING WARNINGS APPEAR ON MY DISPLAY, 1) 'ACTION REQUIRED, STEERING ASSIST IS REDUCED DIVE WITH CARE'. 2) 'SERVICE, TRAILER BRAKE SYSTEM' 3) TRACTION CONTROL / ESC LIGHT APPEARS ON DASH. AT THIS POINT THE STEERING WHEEL CANNOT BE TURNED. I CALLED ONSTAR TO RUN DIAGNOSTICS. A CODE OF U0100 IS STORED. ERRORS WILL CONTINUE FOR 20 - 30 MINUTES AND THEN GO AWAY. AFTER THAT THE TRUCK IS BACK TO NORMAL UNTIL IT HAPPENS AGAIN. I HAVE OWNED THE TRUCK FOR 2 1/2 MONTHS AND SEEMS TO HAPPENS ONCE A MONTH SO FAR.
Other or unspecified, May 3, 2019
THIS VEHICLE IS A BRAND NEW 2019 CHEVROLET SILVERADO 1500 TRAIL BOSS. THIS TRUCK HAS THE 4.3L V6. THE FIRST TIME BACKING UP IN MY DRIVEWAY I NOTICED THE BACKUP CAMERA FLICKERED EVERYTIME I TOUCHED THE BRAKE PEDAL. I REPEATED BACKING UP SEVERAL TIMES AND AT ONE POINT THE BACKUP CAMERA FLICKERED AND WENT OFF (SCREEN WENT BLANK/BLACK WITH A MESSAGE "SERVICE REAR VISION SYSTEM". WHEN THE BACKUP CAMERA CAME BACK ON THE GUIDELINES FOR BACKING UP HAD DISAPPEARED. I WAS UNABLE TO GET THE GUIDELINES BACK ON THE SCREEN UNTIL I CHANGED THE SHIFTER TO DRIVE OR PARK THEN BACK INTO REVERSE. THIS HAS HAPPENED MULTIPLE TIMES. THE BACKUP CAMERA SCREEN REPEATEDLY FLICKERS AND INTERMITTENTLY WILL GO BLANK WITH A LOSS OF GUIDELINES. I CONTACTED CHEVROLET AND BROUGHT THE VEHICLE BACK TO THE DEALER SERVICE DEPARTMENT ON 4/1/19. THEIR REPORT WAS THAT THE SYSTEM DID IN FACT FLICKER AND THE SCREEN SHUT OFF MOMENTARILY HOWEVER STATED IT IS "NORMAL" FOR THESE VEHICLE. THEY GAVE ME A 2019 SILVERADO LOANER WITH THE SAME ACCESSORY PACKAGE AND THAT CAMERA DID THE SAME THING. THE DEALER NOTED THAT THEY TESTED MULTIPLE SIMILAR MODEL VEHICLES AND THEY ALL PERFORMED THE SAME WAY. THE DEALER MENTIONED IT OCCURRING ON THE MODEL WITH THE SMALLER DISPLAY SCREEN AND THAT THIS ISSUE WAS NOT OCCURRING WITH THE LARGER DISPLAY SCREEN. MY CONCERN IS HAVING CHILDREN IF BACKING UP AND THE SCREEN MOMENTARILY BLANKS OUT I LOSE REAR BACKUP CAMERA VISION CAUSING A POTENTIALLY FATAL CATASTROPHE. THE DEALER SAID THEY ARE UNABLE TO RESOLVE THE ISSUE AT THIS TIME. THE VEHICLE STARTED DOING THIS WITH LESS THAN 20MILES ON IT AND NOW WITH APPROXIMATELY 300 MILES ON IT THE ISSUE CONTINUES. I AM CONCERNED THAT A FATAL ACCIDENT COULD OCCUR. I RESPECTFULLY REQUEST THIS ISSUE BE RESOLVED AND ADVOCATE ON BEHALF OF THE CONSUMER FOR GM TO FIX THIS ISSUE. THANK YOU VERY MUCH!
Power train, Apr 25, 2019
HARD SHIFTS. IT FELT LIKE SOMEONE HIT ME. THE TRUCK SLAMS INTO GEARS AS YOU ARE DRIVING. ALSO, AFTER DOING A 3 POINT TURN. THERE WAS AN APPROXAMENTENTALY 3 SECOND LAG BEFORE GOING INTO GEAR. IT HIT SO HARD THAT THE TRUCK SHOOK. IT FELT LIKE A COLLISION. IT HAS STUMBLED SEVERAL TIMES AND MADE ME DOUBT MY ABILITY TO GET OUT OF THE WAY OF TRAFFIC.
Steering, Electrical system, Electronic stability control (ESC), Apr 25, 2019
PULLING OUT OF A GAS STATION ONTO A HIGHWAY MY DASH DISPLAY SHOWED "SERVICE POWER STEERING DRIVE WITH CARE" I NOTICED I HAD NO POWER ASSIST TO MY STEERING AND THE STEERING WAS EXTREMELY HARD TO STEER AT BEST. I ALSO RECEIVED THE MESSAGE "SERVICE ECS" AT THIS POINT I HAD LITTLE CONTROL OF THE DIRECTION THE VEHICLE WAS GOING AND MANAGED TO PULL OVER. I ALSO NOTICED THE FOLLOWING FUNCTIONS STOPPED WORKING, CRUISE CONTROL, TRACTION CONTROL, LANE ASSIST, AUTO STOP, ETC. I LET THE VEHICLE SIT ABOUT 20 MINUTES AND RESTARTED. NO ERRORS REMAINED AND I WENT ON MY WAY. SCARY SITUATION TO BE IN ON A HIGHWAY.
Steering, Service brakes, Apr 24, 2019
I HAVE A BRAND NEW SILVERADO WITH LESS THAN 6500 MILES AND POWER STEERING STOPS WORKING IN MIDDLE OF DRIVE. ALONE WITH BRAKES FAILING. THIS IS A MAJOR SAFETY ISSUE!