2020 Chevrolet Silverado 1500

Problems, recalls and owner-reported issues

Engine is the leading concern among 731 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Silverado 1500 model years with reports.

Complaints by model year
  1. 731

Of the 2020 reports, 13 involved a crash and 9 involved a fire. 12 people were injured.

Primary concernEngine244 reports · 33% of complaints
Owner complaints731Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Engine244
  2. Power train227
  3. Electrical system113
  4. Service brakes113
  5. Other or unspecified75
  6. Steering74
  7. Fuel/propulsion system34
  8. Vehicle speed control27

Recalls and investigations

  1. Power train, automatic transmission, control module, softwareFeb 12, 2026

    General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

    Rear wheel lock up increases the risk of a crash.

    Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

    Campaign 26V083000 on NHTSA.gov

  2. Power train, automatic transmission, control module, softwareOct 24, 2024

    General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

    Rear wheel lock-up can increase the risk of a crash.

    Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

    Campaign 24V797000 on NHTSA.gov

  3. Tires, temporary/emergency spare tireDec 16, 2021

    General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

    An ABS system that does not function properly can increase the risk of a crash.

    Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.

    Campaign 21V985000 on NHTSA.gov

  4. TiresFeb 25, 2021

    General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

    Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

    GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

    Campaign 21V115000 on NHTSA.gov

  5. Seat beltsDec 17, 2020

    General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

    If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

    GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

    Campaign 20V792000 on NHTSA.gov

  6. TiresNov 5, 2020

    General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

    Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

    GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

    Campaign 20V684000 on NHTSA.gov

  7. Power train, driveline, driveshaftOct 22, 2020

    General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

    If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

    GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

    Campaign 20V650000 on NHTSA.gov

  8. Air bags, side/window, curtain, inflatorJul 30, 2020

    General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

    If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

    GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

    Campaign 20V446000 on NHTSA.gov

  9. Service brakes, hydraulic, foundation components, disc, caliperFeb 27, 2020

    General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.

    Broken caliper bolts can reduce brake performance or interfere with wheel rotation and increase the risk of a crash.

    GM will notify owners, and dealers will replace the brake caliper bolts, free of charge. The recall began March 23, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N202294420.

    Campaign 20V116000 on NHTSA.gov

  10. Electrical system, 12v/24v/48v battery, cablesDec 12, 2019

    General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.

    An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.

    GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.

    Campaign 19V888000 on NHTSA.gov

  11. Fuel system, gasoline, delivery, fuel pumpNov 21, 2019

    General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.

    Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.

    GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.

    Campaign 19V837000 on NHTSA.gov

  12. Seat belts, pretensionerNov 14, 2019

    General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

    A vehicle fire could result if materials ignite inside the vehicle.

    GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

    Campaign 19V814000 on NHTSA.gov

Representative owner complaints: power train

227 reports, newest first. Show all

  1. Power train, Dec 31, 2024

    The rear wheels lock and most of the time its hard shifting/ or it feels like it struggling to shift to the next gear

  2. Power train, Dec 24, 2024

    First incident was when the vehicle had under 7,000 miles. Transmission module went. Vehicle wouldn't move. A few months prior, when we pulled our camping trailer, the integrated brake didn't work and the truck brakes overheated. Took vehicle to dealer, couldn't find a problem. A few months later the truck would not move, and found to be the transmission module. After a month and they finally got the part and repaired, no problems with pulling the camper. Than last week, we pulled out on the road, and we couldn't accelerate. A little over 45,000 miles on it. Had towed to dealer, they have diagnosed Transmission Valve Body. No warning lights. Maybe the transmission was hesitating some before it went. Waiting for the part, which no clue how long it will take.

  3. Power train, Other or unspecified, Dec 22, 2024

    2020 Chevy Silverado 1500 8L90 transmission failure at 40,000 miles and I am now at 90,000 miles with the same issue. I have been working on this truck tirelessly tried to fix the transmission. I’ve had 3 transmission fluid replacements and a full torque converter replacement. General Motors knowingly sold these models to consumers when the transmission was faulty and underperforming. It shudders, shakes, and slips while driving. It’s almost caused me to get into a few accidents. I just want compensation and to be a part of the class action lawsuit they are being filed upon. My phone number is [XXX] And my email is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  4. Power train, Electrical system, Engine, Dec 18, 2024

    My vehicle has an incomplete recall, I am not getting what I paid for, still under warranty, not living up to GM Chevrolet warranty. Doesn't feel safe to drive.

  5. Power train, Engine, Dec 18, 2024

    Wiring harness defect an on going defect required repair in General Motors products should be a recall. Dealership said a manufacturing error. Now public who buys these vehicles have to pay for General Motors defect. Cylinder cause check engine light to come on. Repairs by Kunes GMC of Beloit WI. invoice [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  6. Power train, Dec 18, 2024

    about a month ago, began with a shutter or studder at low speeds. Became worse and a vibration on the interstate as it sounded like i was driving over rough ground. have now seen two mechanics in person and talked to another on the phone and all are saying the torque converter needs to be replaced. the check engine light has not come on which is also a concern as this is a major issue. safety concern is getting on the interstate into traffic and difficulty accelerating. experienced a lockup and swerve when accelerating up a hill which is very scary as my children were in the car. this is a 2020 silverado 1500 purchased new from dealership with 105k miles

  7. Power train, Dec 9, 2024

    The specific issue that is being recalled is malfunctioning on my vehicle. I have taken to the dealership but they won’t help because the solution hasn’t been identified. My truck has suffered repeated failures resulting in excessive wear and tear on the transmission. I’m afraid a catastrophic failure will occur if I have to keep driving, without a solution. The dealer simply cleared the code. They should replace the part that is failing at a minimum. Even if it might happen again down the road. They will have a solution by then.

  8. Power train, Dec 5, 2024

    This vehicle, only 4 years old, experienced lifter/engine failure during normal operation, which required unsafe driving conditions and a roadside emergency. The vehicle was towed to the service location, where a complete engine disassembly took place, and required a 3 week repair period. The truck experienced a rough idle/shudder at a stoplight, then proceeded to show a flashing check engine light (P0305), a service emergency brake warning, and a service traction control warning.

  9. Power train, Other or unspecified, Nov 27, 2024

    My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks

  10. Power train, Engine, Nov 22, 2024

    The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

  11. Power train, Nov 20, 2024

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds or at a complete stop, the vehicle jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to several dealers where the spark plugs, engine wiring, and other various parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,500.

  12. Power train, Nov 19, 2024

    The truck is only three years old with 123,000 miles and the transmission needs to be replaced. I took the truck to Chevy and they said the transmission is bad and they need to replace it. GM and Chevy will NOT cover the cost to replace the transmission or help with any cost. This truck is fairly new and it's a lot that the transmission is already bad. Chevy quoted me $7,990 for new transmission with install.

  13. Power train, Nov 18, 2024

    Transmission continues to lock up while driving

  14. Power train, Nov 18, 2024

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed or repaired. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

  15. Power train, Electrical system, Engine, Nov 14, 2024, fire

    On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.

  16. Power train, Nov 12, 2024

    My truck has 75K miles and the transmission has a shudder and it shifts very hard. I have been told I need a new transmission by an AAMCO shop which will cost just under $7k. This is ridiculous for a 2020 pickup.

  17. Steering, Suspension, Power train, Oct 6, 2024

    I'm not sure what to call most of this but my truck has been vibrating when getting up to about 50 mph. When putting in gear it shows you put it in the gear wanted put doesn't register sometimes and perks you and clicks. The entire front end grinds,pops and clicks when turning forward or backwards. When doing the steering wheel will get stuck and want turn for a split second in turn causing steering To be misaligned causing you to basically steer the wheel in an unnatural position until you stop put it in park then proceed to drive again. I have had these issues since we bought the vehicle brand new. We have to get an alignment and balance rotation like every 6 months for it to only help for a about a month to not be as bad.

  18. Power train, Electrical system, Engine, Oct 2, 2024, fire

    The truck caught on fire while I was returning from a trip out of state and then it appears it came from underneath either the transmission the engine or electrical. While returning home a message came on the panel on the highway, saying transmission, hot idle run I pulled off and did this and after about 15 minutes, the message light went off and I pursued Coming home nothing was wrong with the truck. After I dropped off to the passengers, I was on the way home and turned on home road and the message came on that says truck powering down all the lights came on the dashboard. I put the truck in park and shut the engine off had a manly open the doors and got out and smoke was rolling from underneath the truck. I grabbed the cell phones and told my passenger to call 911. I went back into the center of the cab to grab something out of the center council and flames came from underneath the hood up the glass of the windshield right in the middle of the truck. Backed away I called 911 again. Troy fire department responded in about six minutes. The truck was engulfed and gone. Ohio state patrol give me a claim number of [XXX] the instant [XXX]. There has been no problem with the truck or vehicle during the time I owned it. It was regularly service. It had 109667 miles on it. The truck was a 2020 Silverado from Bill Harris Ashland. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  19. Power train, Sep 30, 2024

    Rear end went out within drivetrain warranty period. Chevy claimed it was due to a leak even though there was no evidence of one and they couldn’t produce the part. Almost immediately after getting it back it started to have transmission problems (8L90). They again claimed there wasn’t a problem. The truck now has 120,000 miles on it and we are replacing the transmission after it would drop gears and, finally, wouldn’t go into reverse.

  20. Power train, Sep 6, 2024

    2020 Chevrolet Silverado 1500 Custom, bought new on August 10, 2020. On August 24, 2020 I returned the vehicle to the dealership with 524 miles on the odometer, for hard downshifting at low speeds. The technician returned the truck with 531 miles, stating that he could not duplicate the issue. The issue continued along with occasional shudder at speeds around 40-50 m.p.h. On December 14, 2022 I took the truck to a different dealership with 1,616 miles and it was returned with 1,625 miles on the odometer. The technician found a slight shudder at 25-30 m.p.h. under light acceleration, but could not duplicate any other malfunction. The technician stated there was no metal debris in the fluid pan and performed a flush and refill of transmission fluid, installed updated thermal bypass valve and three seals. The issues still persisted, but not as harsh or as frequently prior to this service. I returned to the original dealership again on September 3, 2020 with the same concerns at approximately 28-K miles. Again, after having my truck (4) days, the original dealership's technician stated that he could not duplicate the problem(s).

  21. Power train, Sep 3, 2024

    Truck was purchased from an authorized chevy dealership less than 6 months ago. Truck had transmission service just before purchasing it as it was *maintenance* not repairs. However all of a sudden the truck will stop accelerating in the middle of intersections where you typically would have a 1-2 or 2-3 shift. along with during acceleration on highway it will decide it doesnt want to shift anymore to a higher gear than 4th or 5th. This is causing a constant safety threat as i cannot control when the vehicle will move under its own power. This is a known problem with cheverolet as they will replace the parts that cause this if its under warranty however mine is not. Although the warranty is up the issue is caused by poor manufacturing process and they know that.

  22. Power train, Back over prevention, Sep 3, 2024

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the contact experienced resistance while using the gear shift lever to drive and there was a hesitation while shifting gear. Additionally, while in reverse on several occasions, the back over prevention screen went black and failed to operate as intended. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

  23. Power train, Electrical system, Engine, Jun 25, 2024

    I took my truck in for an oil change on 5/25 and 12 miles after words, my truck was thrown into reduced engine power mode, which dropped my speed unexpectedly as I was driving. Luckily, I was in a residential area so that did not affect my safety, but there is potential that someone could have this code come up on the highway and have their vehicle unexpectedly throttled in regards to speed. The reduced engine power mode was the result of a code related to an electrical issue that ended up being the coolant control valve for the engine. I took it to a Chevrolet dealership that did the oil change, and they inspected it and determined that that part was faulty And would need to be repaired. The problem comes intermittently because The dealership drove my truck some and the issue would occasionally go away. As the part needed is on a seven month back order, the vehicle is available for inspection if needed.

  24. Power train, Structure, Engine, Apr 4, 2024

    I purchased my vehicle from Southern Pines NC and at the time it had 12k miles on it. At about 40K I started having transmission problems. It would hard shift in 1st and 2nd gears. It also would not go into reverse. Hendrix Chevy had my vehicle multiple times attempting to fix things. Telling me it was not the transmission etc etc. My power train warranty expired at 60K. I have asked for my complete service records multiple times. I have paid out a lot of money due to it "not being the transmission". The last time it was there the manager Matt took it home and said the changed the transmission fluid which was very dirty. Almost trying to say I had done something to make it that way however in the service history they had it almost the entire month due to issues. I got it back and my brakes went out while driving. I was able to cost to a stop. I was at my limit. I called Matt and said come and get this vehicle. I want Chevy to take it back. They kept the vehicle for almost 2 weeks. Matt said he personally drove it home and it was fixed. I picked it up and I have not had any issues for about 8 months or. Now my power train warranty is expired and my vehicle is again doing the same things it was when I took it in at 40k. It now has 85k. It is hard shifting in 1st and 2nd. It is rolling when in drive. I also have had many body parts that have come off etc. I called Chevy today to again get my service records. I stil have not gotten them. I just want a reliable vehicle. I feel like I have not had a reliable vehicle from day one. I want them to take this vehicle back and I want a Toyota hat is comparable in cost of my truck in its new form. Can you help me?

  25. Power train, Dec 11, 2023

    torque converter and transmission. For more than a year truck would lunge or jump forward when stopped at light or sitting in traffic, brought truck back to dealer several times for this problem each time they would tell me nothing wrong with truck. problems continued to happen and Truck started hesitating when accelerating then jumping into gear also while driving on highway truck felt like it was slipping out of gear and RPMs would jump up. Brought truck back to dealer again 3 months ago and they said torque converter was going bad and they would call me when part was in. two months later and they kept saying it was back ordered, now while driving going down steep incline into busy intersection felt like i got rear ended by another car, when looking back no car was close me truck stalled and started rolling into intersection I slammed on brake and got truck started again only to find transmission had failed and it slammed into gear when accelerating put my flashers on and got off road . Brought truck back to dealer to have them tell me transmission was now gone. truck has now been sitting on dealer lot for a month now with them telling me they can't get parts or transmission to fix. Very dangerous situation with this transmission and them knowingly kept sending me away in this truck. I feel that they knew about transmission problem over a year ago when I was bringing it in for the lunging forward after coming to complete stop at traffic light and kept saying nothing wrong. Truck was still under original warranty and only has 62k miles on truck.