2021 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 827 owner complaints filed for this model year. This is the 5th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2021 reports, 20 involved a crash and 12 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, control module, softwareFeb 12, 2026
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Rear wheel lock up increases the risk of a crash.
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
Campaign 26V083000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Power train, automatic transmission, control module, softwareOct 24, 2024
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Rear wheel lock-up can increase the risk of a crash.
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Campaign 24V797000 on NHTSA.gov
Tires, temporary/emergency spare tireDec 16, 2021
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
An ABS system that does not function properly can increase the risk of a crash.
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Campaign 21V985000 on NHTSA.gov
Air bags, frontalJul 1, 2021
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
The missing tabs may prevent the air bag from deploying properly, increasing the risk of injury in a crash.
Dealers will inspect the driver frontal air bag, and replace it if necessary, free of charge. Owner notification letters are expected to be mailed August 16, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212336560.
Campaign 21V495000 on NHTSA.gov
Seat beltsDec 23, 2020
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Campaign 20V811000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
TiresNov 5, 2020
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
Campaign 20V684000 on NHTSA.gov
Representative owner complaints
827 reports, newest first.
Structure, Jul 1, 2021
I discovered that the key to my 2016 chevy van unlocks the doors to my 2021 chevy silverado. I feel totally unsafe now when I leave anything of value locked in my pick-up. With auto thefts and break-ins at an all time high how can anyone ever feel safe locking valuables up in their vehicle.The Chevy dealership where I bought it first didn't believe me but later checked with Chevy and found out that Gm ran out of key codes so they started to reuse them. People in the business of stealing cars or stealing the contents probably can wander thru shopping malls or parking lots get in and out of cars without the owner aware of it. What are the odds that I would have a key that opens two different vehicles and how many other keys like that are out there?
Service brakes, Jun 28, 2021
Purchased new Chevrolet Silverado AT4 last week and with only 72 miles on the odometer a warning light appeared on instrument cluster stating “Service Brake Assist”. Returned to dealer where purchased with 91 miles on odometer 3 days later. Dealer service department confirmed a faulty brake control module and ordered replacement part. New brake control module will arrive in 4 days and will be installed at that time. In the meantime, service manager said vehicle is safe to drive with existing brake control module. This is being submitted because of previous significant vehicle recalls on record for the same issue in 2018-2020. It appears the problem or some iteration of the problem has not been corrected yet in the 2021 models.
Air bags, Jun 22, 2021
PURCHASED NEW, WITHIN A COUPLE OF DAYS THE srs SUPPLEMENTAL RESTRAINT SYSTEM LIGHT CAME ON THE INFO CENTER IN DASH AND WOULD FLASH ON AND OFF WITH THE AIRBAG LIGHT ON (RED) IT WOULD DO THIS FOR 15-30 SECONDS AND THEN "RESET" AND THEN LIGHTS WOULD GO OFF. WAS INCONSISTENT BUT SCARED MY WIFE, SO I TOOK THE TRUCK BY THE DEALER AND THEY SAID IT WAS NOT A HARD CODE IN THE SYSTEM AND MAY BE A BUG IN THE SYSTEM AND KEEP AN EYE ON IT...WELL A FEW MORE DAYS AFTER IT FINALLY SET A CHECK ENGINE LIGHT HARD CODE AND WAS TAKEN TO THE DEALER THE NEXT DAY. FOUND OUT IF THE LIGHT COMES ON THE AIR BAGS ARE NOT ACTIVATED, NICE ONE GM. SO AFTER 3 DAYS THEY CHANGED THE CLOCK SPRING IN THE STEERING COLUMN AND THEN FIND 3 HARD CODES FOR ENGINE MISFIRES. ALL BEFORE THE 1ST OIL CHANGE...COME ON MAN THIS IS 2021 SO WHILE ITS IN THE 2ND TIME THE GUY HAS TO ORDER THE PART THEY DENT THE DOOR AND SCRATCH THE PAINT AND NOW IT BACK FOR 2 MORE WEEKS FOR PAINT AND BODY AND INFOTAINMENT SYSTEM ISSUES UPDATES POOR QUALITY AND HEADACHES. BUT WIFE STILL FEELS UNSAFE WITH THE AIR BAG FAILURE ISSUES.
Electrical system, Jun 14, 2021
Driver side front marker light bulb not working after 700mi. Not a big problem but annoying enough for a 2 week old, $49,000 truck.
Power train, Jun 9, 2021
Wife was headed to town when the truck started bucking and surging then leaving her stranded along side the road. NO MIL on until 5 mins after the bucking and surging started. called GM and basically said oh we will just fix it. Didn't care since we were able to start it back up and drive it home and then have it towed to the retailer next day. Truck has 6000 miles on the odometer. GM knows they have an issue as Service manager explained tech tips they have on this truck.
Air bags, Jun 8, 2021
The air bag light and service restraint message came up constantly, it seem like it would self clear, then come right back. Truck had only 250 miles on it when it started, it is still at the dealer waiting for parts. They told me it was because of corrosion (in a brand new truck)
Engine, Jun 4, 2021
Transmission slipped then went limp at 35-40 mph. Truck would not accelerate at all. Had towed back to dealership.
Engine, May 27, 2021
Engine started to backfire/pop through the intake while driving. I had it towed to the dealership as it wasn't drive-able. They told me it was major engine failure, broken valve spring or bad lifter but won't be sure until the engine is torn down. I was driving on the interstate and the engine immediately started popping which slowed me down drastically. This was on an interstate road where there is a lot of traffic and it is higher speeds than regular roads. I was afraid of being hit from behind before I could pull of the road. The dealership confirmed it has major failure but have not inspected it yet. There was no symptoms/warnings or warning lights.
Engine, May 22, 2021
While driving down the interstate about 450 miles into my trip, my engine started missing and knocking. I pulled off on the next exit, about 2 miles, to call for a tow. The repair from the dealership states: "CS: CUSTOMER STATES STARTED KNOCKING AND WOULD NOT ACCELERATE. Caused by verified customer complaint- heard loud ticking/knocking noise coming from the left bank- removed [left bank] valve cover and cranked engine and found the cylinder #3 intake rocker arm wasn't moving. Upon disassembly found the #3 exhaust push rod bend." The invoice shows the replaced the following: Installed 12680871 :SL-N-Lifter (00459-BPCKT) Qty: 8 Installed 12622325 :SL-N-GASKET (00289-CT) Qty: 1 Installed 12657093 :SL-N-GASKET (03270-CKT) Qty: 1 Installed 11611976 :SL-N-BOLT (00293-CKT) Qty: 1 Installed 11546959 :SL-N-BOLT (00293-CKT) Qty: 9 Installed 12664915 :SL-N-GUIDE (00439-CT) Qty: 2 Installed 12619787 :SL-N-GASKET (00423-CKT) Qty: 1 Installed 12619828 :SL-N-ROD (00426-CKT) Qty: 1 Installed 12346290 :N-COOLANT (08800-BOPCKT) Qty: 1 Installed 19419227 :SL-N-FILTER (01836-BOPCKT) Qty: 1 Installed 19352900 :N-OIL (08800-BOPCKT) Qty: 8 Installed 12679462 :SL-N-PIPE (03163-CT) Qty: 1 Installed 12677002 :SL-N-PIPE (03163-CT) Qty: 1 removed air intake- fuel lines- valve cover- exhaust manifold- cylinder head- lifter guides and lifters- replaced bank one lifters and carriers, and #3 exhaust push rod, reassembled in reverse order and test drove 30 miles. vehicle is operating as designed" Mileage in: 8008 Mileage out: 8035 The dealership had someone drive my truck back to me from Brewton, AL to Clinton, TN on 05/20/2021). I drove my truck to see how it felt. I immediately smelled antifreeze, but the temperature gauge read 210 which is normal. Upon accelerating up hill, I thought I felt a miss in the engine. When I arrived at the Clinton, TN dealership, the technician plugged in the code reader and it showed a misfire in the engine. I left the truck with them and they gave me a loaner.
Steering, Service brakes, Back over prevention, May 6, 2021
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Power train, Engine, May 3, 2021
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Power train, Electrical system, Service brakes, May 1, 2021
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Suspension, Electrical system, Apr 21, 2021
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Steering, Apr 3, 2021
PARKED TRUCK IN MY GARAGE OVERNIGHT. CAME OUT THIS AFTERNOON TO START UP AND GOT THE WARNING MESSAGE 'POWER STEERING ESC' SHUT IT DOWN, RESTARTED THE TRUCK FIVE TIMES SAME MESSAGE. SILVERADO 1500 HAS APPROXIMATELY 3497 MILES ON IT. RST MODEL.
Suspension, Power train, Other or unspecified, Mar 19, 2021
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Power train, Engine, Mar 15, 2021
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Structure, Mar 8, 2021
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE IN THE VEHICLE THE CONTACT HAD DROPPED HIS BANK CARD IN BETWEEN THEIR SEAT AND CENTER CONSOLE. WHEN THEY REACH FOR THE CARD THEY FELT A SHARP OBJECT IN BETWEEN THE SEAT AND THE CENTER CONSOLE WHICH CAUSED THE CONTACT TO CUT THEIR RIGHT HAND WHICH CAUSED THE CONTACT TO RECEIVE 7 STICHES. MEDICAL ATTENTION WAS NEEDED TO FOR THE INJURY. THE CONTACT TOOK VEHICLE TO A LOCAL DEALER KELLER MOTORS ( 700 CADILLAC LN, HANFORD, CALIFORNIA 93230) WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 934.
Electrical system, Engine, Fuel/propulsion system, Feb 22, 2021
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Exterior lighting, Feb 21, 2021
I JUST BOUGHT MY NEW SILVERADO YESTERDAY, AND WHEN I DROVE IT FOR THE FIRST TIME AT NIGHT I REALIZED THAT THE INFOTAINMENT DISPLAY STAYS EXTREMELY BRIGHT EVEN WHEN THE INSTRUMENT CLUSTER IS DIM. THIS IS DANGEROUSLY DISTRACTING WHILE DRIVING AT NIGHT. THE MODEL I HAVE DOES NOT GIVEE AN OPTION TO ADJUST THE INFOTAINMENT SCREEN SEPARATELY.
Seat belts, Feb 8, 2021
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND FRONT PASSENGER'S SIDE SEAT BELTS FAILED AND WOULD NOT PROPERLY SECURE THE OCCUPANTS. IN ADDITION, THE REAR DRIVER'S SIDE SEAT BELT WAS ALSO FAULTY AND THE MIDDLE SEAT BELT STRAP HAD TWISTED AND BECAME EMBEDDED BETWEEN THE SEATS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500.
Suspension, Electrical system, Back over prevention, Jan 29, 2021
THE ANTILOCK BRAKE SYSTEM (ABS), BRAKES, AND ELECTRONIC STABILITY CONTROL SYSTEM (ESC) MIGHT NOT ILLUMINATE. THIS COULD CAUSE THE DRIVER TO NOT KNOW IF ANY OF THESE SYSTEMS ARE INOPERABLE.*DT*DT
Air bags, Jan 26, 2021
I HIT A COUPLE OF PALM TREES AND AN OAK TREE AND THE AIR BAGS DIDN'T GO OFF.. HUGE CONCERN DO I WANT TO BUY ANOTHER ONE?
Electrical system, Jan 11, 2021
INFOTAINMENT SYSTEM DOES NOT WORK ALL THE TIME. XM RADIO HAS NO SOUND AT ALL, OR AS I AM DRIVING DOWN THE ROAD THE XM RADIO VULUME ON ITS OWN GOES SO LOW YOU CAN NOT HEAR IT AND THEN YOU CAN NOT TURN IT UP OR DOWN WITH THE VOLUME CONTROL ON THE DASH OR THE ONE ON THE STEERING WHEEL. TO CORRECT THIS ISSUE ONE HAS TO TAKE THIER EYES OFF THE ROAD AND USE THIER PHONE IF IT IS PAIRED WITH THE SYSTEM OR TURN THE RADIO TO FM OR AM. AFTER DOING THIS THE VOLUME CONTROL WORKS ON XM. THIS HAS HAPPENED SINCE I GOT THIS VEHILCE NOV 30,2020 UNTIL NOW ON AND OFF.
Electrical system, Other or unspecified, Jan 3, 2021
WHEN THE TRUCK IS PUT IN REVERSE THE BACK UP CAMERA BECOMES VERY 'FUSSY' AN UNUSABLE. THE ONLY HAPPENS AT NIGHT WHEN IT IS NEEDED THE MOST. THE BACK UP CAMERA PROVIDE NO HELP IN FACT MAYBE DANGEROUS.
Electrical system, Dec 28, 2020
THIS 2021 SILVERADO HAND A COMPLETE ELECTICAL FAULURE LEAVING THE VEHICLE DEAD IN THE IN THE ROAD AT NIGHT. WE HAD NO POWER AT ALL, NO WARNING FLASHERS IN THE DARK AT 9:00 PM AT NIGHT. WE WERE ALMOST HIT BY A CAR COMING AROUND CONER AS WE BROKE DOWN AT THE INTERSECTION WERE NO STREET LIGHTS WERE. THIS TRUCK HAS LESS THAN 500 MILES ON IT AND HAS ALREADY HAD THE FULL ENGINE REPLACED, PROBLEMS WITH THE INFOTANMENT SYSTEM AND NOW A COMPLETE ELECTRICAL SHUTDOWN. WE WERE UNABLE TO GET THE VEHICLE TO DO ANYTHING AND WAITED FOR TWO HOURS IN THE ROAD FOR A WREAKER TO ARRIVE.