2023 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 382 owner complaints filed for this model year. This is the 12th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2023 reports, 7 involved a crash and 6 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Service brakes, hydraulic, brake fluid low warning, lampSep 12, 2024
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Campaign 24V674000 on NHTSA.gov
Exterior lighting, lighting control module, softwareDec 8, 2022
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Campaign 22V903000 on NHTSA.gov
Representative owner complaints
382 reports, newest first.
Power train, Dec 12, 2024
2023 Silverado with 10 speed transmission. 20K miles. On 11/30 received "Reduced Power" message, quickly followed by "Service Transmission Now Unable to Shift Soon", which was quickly followed by "Service Transmission". CEL came on. Transmission was shifting erratically, and not shifting into higher gears. Clearly a safety concern. Dropped it off at a local dealer on 12/1. Dealer service advisor contacted me 12/12, saying they were finally able to diagnose the problem and the transmission needs a new valve body. However, the valve body is on back order and there is no estimated time for when it will be available. The internet is awash with stories of the same issue with GM's 10 speed transmission in the light duty pick up trucks, leaving owners waiting for weeks, even months before their vehicle is repaired.
Electrical system, Dec 9, 2024
My tailgate randomly opened while the vehicle was parked this fall on three separate occasions. I see there was a recall (N232426400) but it only included the Canadian equipment. Can we be certain the Canadian equipment wasn't used in my vehicle? If the Canadian equipment was faulty it's not a stretch to think the American or other equipment could be too.
Engine, Dec 6, 2024
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The check engine warning light illuminated with the messages, “Reduced Acceleration – Drive with Care/Service Emission Systems” and “See Owner’s Manual” displayed. The contact drove the vehicle to the residence and the vehicle was then towed to the to a local dealer to be diagnosed. The contact was informed that the wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Program: N222391510. The manufacturer was notified of the failure. The approximate failure mileage was 47,295.
Power train, Engine, Dec 5, 2024
Vehicle was re-started after running into a store, vehicle made loud growling noise from engine compartment and Service Engine Soon light came on. Took truck to dealer for diagnosis and repairs. was called and informed That the Coolant control valve was defective and that NO parts were available at this time, and that the expected part arrival dat was the third week of January. When asked if the truck was drivable was told that it wasn't recommended due to engine overheating concern and vehicle going into LIMP mode and leaving me in an unsafe situation if traveling on a highway or at freeway speeds.
Suspension, Power train, Electronic stability control (ESC), Dec 5, 2024
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Power train, Fuel/propulsion system, Dec 4, 2024
Vehicle goes into reduced power mode and prevents safe acceleration in traffic and is a major safety concern. The Coolant Control Valve is the issue which has been a problem in the Silverado for a few years. This part is also on national backorder.
Exterior lighting, Nov 15, 2024
While driving the Vehicle - the left turn signal stopped working. When dropping off at the dealership was informed it is a software issue. The issue went away for a couple of months and then the exact thing happened when using now the right turn signal. This provides no way of letting other people know who are headed towards my vehicle that i am turning lanes. The last incident was verified by the dealership. The headlight is not serviceable. No warnings occurred until after a few blinks where the front signals wouldn't work then indicated that the light was malfunctioning.
Other or unspecified, Nov 15, 2024
The sound on the Infotainment system, which controls the radio, apple car play and phone calls cuts out randomly and will not turn back on until the truck is turned off for 10 minutes or you pull over and park and do a reset in safe mode. This is a hazard as you can not make emergency call while driving or if you are on an emergency call while driving you are forced to go from hands free to holding your cell phone while driving. I reach out to Chevrolet several and brought the truck to 2 different dealerships and it is still not fixed.
Other or unspecified, Nov 6, 2024
randomly several times a day the google assistant comes on unexpectedly and starts to talk, via the infotainment system. She says "I cannot do that but in the meantime you can......"
Other or unspecified, Nov 4, 2024
After repeated software upgrades, the infotainment system continues to drop bluetooth calls causing the driver to pick up the phone manually. System will drop the connection several times during a 5 min call. This causes the driver to get distracted. Radio system has been updated twice under warranty. Problem is still not resolved.
Exterior lighting, Oct 22, 2024
All lights including dash lights turned off while driving at night on the interstate at 82mph. Not sure if my knees hit the light switch or not but not sure why even dash lights went out. Brought vehicle to local Chevy garage, there was no code and they couldn’t duplicate the incident.
Exterior lighting, Oct 21, 2024
Three weeks ago, I exited my running truck and saw that the left front driving light wasn't working. Turned the turn signal on and it would not function either. At first the rear light was blinking normally. Then after about a minute it began to flash rapidly and the display showed, check left front turn signal. Shut it off and unit worked after restart. Two weeks later, did the same thing. This time it did not reset until the next day. It seems to malfunction when the headlights are activated, and I noticed there is a unit mounted on the back of the headlight assembly that appears to control it and the headlights, as it is one unit. I recorded it on video, and when I took it to the dealer, they were able to confirm the issue. They are going to replace that assembly. After some research, I am discovering that this is beginning to look like a common issue as others that own 2022 model years and up report the same thing. My vehicle has only 12,600 miles on it, and I have found people with 2024 GMC trucks also experiencing it. This is concerning as it is a safety issue with nonfunctioning turn signals or running lights. As I stated before, the first time it happened there was no warning that the driving light wasn't working nor was there a warning the first time it happened that the front turn signal wasn't flashing for over one minute. Most times your signal isn't on for that period of time. Mine is warranted but some people said that without proof; the dealer can't duplicate the issue, so they aren't replacing it. Out of warranty the lighting unit costs about 1,500.00 and it isn't something an average individual can replace. GM also charges a 200.00 core charge on these. The service manager called it a restricted item. I would appreciate your looking into this to see how widespread this might be. I'm assuming it has something to do with the headlights being on and the heat generated by them causing the failure, but that is just a guess. It is a safety issue though
Engine, Oct 16, 2024
I have found between the last two oil changes, I have had to add 1-1/2 to 2 quarts of oil. I first thought that maybe the oil was not refilled fully but after the second time I asked the dealer about this and they said that the engine may need up to 2 quarts of oil added between oil changes. SERIOUSLY?! I cannot believe this is normal for a new truck with less than 30,000 miles. There is no leaks in my driveway, no obvious exhaust smoke.
Electrical system, Engine, Oct 16, 2024
Within weeks of buying the truck the Auto STOP/START quit working. I never gave it much thought until after a service visit and it was again working. I asked the dealer and they said the battery voltage dropped below a set level, turning off the Auto STOP/START. It quit again days later and has never worked again. There is no apparent reset. My battery voltage is normal, I have a REDTIGER F7N 4K Dual Dash Cam running 24/7 but it is drawing 4.5 to 5 watts; the car is rarely left parked for more than a day. I was initially bothered that there was no On/Off for the Auto STOP/START but I am even more frustrated that it is no longer working and no apparent reset short of taking the truck to the dealer for service.
Forward collision avoidance, Oct 16, 2024
As also reported by another owner in NHTSA ID Number: 11602844, I have found several times that while driving on I-80 at or near speed limit with adaptive cruise control on and no traffic, no weather, dry pavement, that the truck suddenly applied the brakes hard. There was nothing on or upcoming in the road, the sides of the road were desert and near the road was clear. Over the course of the past year this has happened probably half a dozen times.
Exterior lighting, Visibility/wiper, Oct 7, 2024
Headlights and wipers stopped simultaneously for 1 second
Electrical system, Exterior lighting, Aug 27, 2024
On approximately 6 occasions over the past 12 months, either the right front turn lamp or left front turn lamp failed. Most recently this occurred on 8/27/24. When this happens, the entire front head lamp does not work. A warning on the dash shows as "Check Left/Right Front Turn Lamp" and the audible turn signal click is faster than normal. Turning the truck off for approximately 15 minutes fixes the issue until it returns again at random. Having functioning head lamps and turn signals is critical to safely operating a vehicle.
Power train, Aug 12, 2024
Truck started hesitating for no known reason. No check engine light, nothing. Shortly thereafter, truck stopped shifting after I pulled out into a very busy intersection. Would not move briefly. I quickly put it into park, then neutral, then drive again, and was able to limp out of the intersection, just missing oncoming vehicles. I was then able to barely limp to dealership. Check engine light finally came on just before I got there. They say defective transmission cooler seal and lines. I have no idea. Truck in shop for 5 weeks and no idea of when it will return. According to various Chevy/GMC forums, it's happening to others. Some have had entire transmission replaced in a car less than a year old. Not being able to exit an intersection is a problem.
Engine, Aug 10, 2024
On June 16, 2024, my vehicle stalled on a 70 mph interstate. I was able to get to the side and attempt to restart. After ten minutes, the vehicle restarted and I received a message of "Low Battery". I drove it immediately to the dealership and advised service. The next day I called the dealership for a status update and was advised the engine seized. The vehicle had 3,212 miles on it at the time. The dealership ultimately received permission to replace the engine which took about three and a half weeks. The vehicle is simply not the same and has several issues since. One was a No Start and No Power.
Other or unspecified, Aug 8, 2024
The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem
Engine, Jul 30, 2024
at about 20k miles the valve body went out. When coming off the brake and pressing the gas the engine was jerking. The engine light came on and then started to downshift. The truck was towed to the dealer and they said a few days later it was the valve body. All the miles of the truck were highway miles and no towing was ever done on this truck.
Power train, Jul 23, 2024
Automatic Transmission Valve Body Failure. It is available for inspection. Safety issue: Lost high gears and low gears while towing a camper trailer, speed limited. Dealer confirmed problem and ordered parts. No advanced notice of the problem. Transmission experienced a hard shift and check engine light and warning message appeared. Dealer reports new part GM Part #24047995 is unavailable nationwide due to so many other customers with same problem. No timeframe given of when a part could be available.
Forward collision avoidance, Jul 22, 2024, crash
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Forward collision avoidance, Jul 17, 2024
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Other or unspecified, Forward collision avoidance, Jul 4, 2024
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect