2023 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 382 owner complaints filed for this model year. This is the 12th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2023 reports, 7 involved a crash and 6 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Service brakes, hydraulic, brake fluid low warning, lampSep 12, 2024
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Campaign 24V674000 on NHTSA.gov
Exterior lighting, lighting control module, softwareDec 8, 2022
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Campaign 22V903000 on NHTSA.gov
Representative owner complaints
382 reports, newest first.
Power train, Fuel/propulsion system, Dec 12, 2025
was crossing an intersection when the truck suddenly and without warning stopped (engine). Unable to shift the truck into neutral in order to move the truck out of the flow of traffic. This is because the truck has the electronic shifter which requires the truck to be running in order to shift. There is not a manual override. So basically the truck was in the middle of an intersection with cars and trucks weaving around it until the tow truck arrived. But since the truck wasn’t able to be shifter into neutral the tow truck had to maneuver around to the front and “drag the truck onto a flat bed in order to clear the vehicle. Also it turns out that there is a major issue with the fuel pump module on these trucks and the tow truck driver said he has seen this happen a lot and very common. As a result these types of issues are likely to result in a near of fatal accident in the near future.
Engine, Dec 5, 2025
While driving at highway speeds, in traffic, all dash lights lit up and the engine shut off. The truck began decelerating on its own, I couldn’t brake and could barely steer. Luckily I was going fast enough that I managed to coast about a hundred feet to get partly out of traffic. The truck would never start again and I had to wait for 7 hours for GM roadside assistance to tow me to a Chevy dealer that was 4.6 miles away. 23 hours later the dealer called me and told me the starter caused the problem, in which I told them made no sense. 30 mins later they called and said the motor failed due to recall N252494003 for the L87 engine. My truck had passed the recall inspection for this recall on Sep 24th, 2025 and received the new oil that was supposed to prevent this failure. I had also just had the oil changed again around Nov 13th because the FCW module needed a firmware update and was not functioning. The truck had given NO warning or issues previous to Dec 3rd.
Other or unspecified, Engine, Nov 28, 2025
I was driving my vehicle when the check engine light came on and a message then came across the screen and stated the truck would no longer shift if I didn’t stop driving it. I took It immediately to Autonation Chevrolet Service on Nov 9. I received it back on 11/26 my service advisor said it passed inspection that no work was completed I needed to use high synthetic oil and filters for my truck to keep it going. This doesn’t sound correct when I’ve owned several Chevy/GMC trucks. I only have 33k miles on my truck and want the recall fixed. Please help me get this taken care of. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system, Gasoline, Engine and engine cooling, Nov 17, 2025
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine was running rough. The message "Service ECM" was displayed. The vehicle was taken to Auto Zone, where diagnostic trouble codes displayed fuel injector misfiring on cylinders 1 and 4. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Service brakes, Hydraulic, Nov 17, 2025
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, and attempting to slow the vehicle, the brake pedal required an increased effort to slow the vehicle, and the vehicle required an increased distance to come to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was taken to the dealer, and the contact was informed that a failure could not be determined as the vehicle was functioning as intended and that no warning lights were illuminated during the time at the service center. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.
Other or unspecified, Nov 17, 2025
GPS system behaves erratically. (Position jumps around). Phone gps very stable. While using navigation in the truck the jumping position causes the map to jump and swing also it lags behind missing turns etc. This is proving to more of a distraction making me look at the map longer. I tried dealership and they said it works while I have video evidence of its behavior. I will try another dealership but maybe thousands of others are having same issue and this help to force a fix.
Other or unspecified, Nov 6, 2025
OnStar Module needs to be replaced and of course the module died right after the warranty went out. After research come to find out this is an issue with all GMC and Chevy vehicles
Engine, Oct 29, 2025, fire
Please see attachment:
Power train, Engine, Fuel/propulsion system, Oct 28, 2025
While driving and idling, my 2023 Chevrolet Silverado 1500 High Country equipped with the 6.2L v8 engine began experiencing a persistent audible ticking/clicking noise from the engine bay, rough idle during cold starts, and noticeable/abnormal engine vibration. Shortly after, the check engine light came on. When scanned, diagnostic codes P0304 (Cylinder 4 Misfire Detected) and P050D (Cold start Rough Idle) were retrieved. The vehicle was inspected by an authorized Chevrolet dealership, and the service advisor and technician confirmed hearing a consistent clicking noise and documented that they contacted GM's Technical Assistance Center (TAC case #80413912). The service order report states: "Due to unknown noise cannot perform recall. Called TAC 80413912 and was told need to figure out top end noise and misfire before proceeding with recall. If repairs are related to top end, will not be covered under recall." The technician indicated this could be related to a camshaft and lifter issue, which matches the symptoms outlined in GM's active propulsion system recall for 6.2L engines. Suggests GM aware & has not yet confirmed full recall coverage/repairs. This issue presents a significant safety risk because the engine could experience sudden power loss or failure while driving, potentially leading to loss of propulsion or control. These symptoms are identical to those described by GM in their recall documentation concerning valve lifter and camshaft failures. The issue has been reproduced and confirmed by the dealership, and all documentation, diagnostics reports, and service notes are available for inspection upon request. Warning/check-engine lights first appeared in October 2025, and the problem persists. Based on GM's recall acknowledgment of similar failures, I believe this defect should be fully covered under the existing recall, and I am requesting NHTSA's review to ensure manufacturer addresses this safety-related defect promptly and without cost to owners.
Power train, Vehicle speed control, Engine, Oct 25, 2025
1.Coolant control valve failure 3 times within 125,00 miles causing the engine to run hot without overheating indication, losing heater and defrosting capabilities unable to operate safely with windshield freezing, 2. in addition this also caused the engine to run hot enough to burn manifold gasket and cracking manifold creating carbon monoxide to enter through cab vents. $4500 repair cost-that in order to operate safely. 3. Finally on star safety features not available due to module battery dead only after 2 years gps,emergency call and everything else included in this safety feature unavailable $1,000 cost manufacturer or dealer will not recognize any of these due to warranties and expiration.
Power train, Oct 21, 2025
Driving at highway speeds, truck downshifted to low gear causing a sudden deceleration and check engine light appeared along with 'Service Transmission' message. Was almost rear ended by multiple cars, but was able to guide truck to the shoulder through traffic. Shut down truck and restarted with message still appearing although gear shifting seemed to be normal. After stopping at a gas station to look up error, on next restart error cleared and truck drove for almost a week without issue and ~300-400 miles. Once again driving at highway speeds the same scenario happened with downshift in heavy traffic and had to pull to the shoulder. Waiting to bring to dealer, but mileage on truck is just over the 60,000 mi warranty period. Codes on reader indicate P0700 and P0747.
Power train, Oct 18, 2025
Vehicle vehicle is shuddering while driving at speed limit as well as accelerating. Based on research, it is apparent that there is an issue with the torque converter in this year model of truck. I have found more than 50 individuals online who have dealt with the same issue.
Power train, Engine, Oct 18, 2025
I WAS DRIVING ON THE HIGHWAY DOING 75 AND THE TRUCK STARTED JURKING AND SLOWING DOWN BY ITSELF AND GETTING LOUD. THE DISPLAY STATED REDUCE SPEED AND THE CHECK ENGINE LIGHT CAME ON..
Fuel/propulsion system, Oct 16, 2025
Truck shut off as I was driving. NO Warning. On a hill poor visibility Gratefully no injury. Required tow truck to dealer. Just received statement REPLACED FUEL CONTROL MODULE. Vehicle has 14000 miles Cost was covered by warranty but this should not have happened! Warranty does does not cover how shaken as I am a senior driver trusting this truck.
Engine, Oct 15, 2025
Driving down the road and the engine turns off with no warning lights, noise, or any indication of an issue. I was luckily able to use momentum and move to the side of the road. The Chevy dealer has inspected the engine and concluded that the engine is blown.
Other or unspecified, Oct 15, 2025
It burns a significant amount of oil. I had an oil consumption test completed with a GM dealership, they state it is in their guidelines of standard. It burns around 2 quarts of oil within 5000 miles, so between oil changes. The add oil alert popped up while I was driving down the highway. My truck has 33500 miles on it, it should not be normal for a new truck to burn that much oil. They will not check my engine to identify the cause because they state it is within their standards.
Electrical system, Other or unspecified, Back over prevention, Oct 15, 2025, crash
Sometime between backing into my parking spot at work, then backing into a parking spot at the dentist, My Tailgate released/lowered. When I backed in at the dentist, my back up camera seemed to malfunction, so I just used my mirrors. Apparently, the camera was just pointing at the ground. Sine you can't see your tailgate in the mirrors; I could not see that it hit the retaining wall at the back of the space.
Power train, Oct 12, 2025
While driving at low speeds with light acceleration, the truck seems to sputter. When activating trailer mode this issue stops leading me to believe there is an issue with the torque converter. By searching forums, this seems to be a known issue with these vehicles. With it being as widespread as it is, I fell like this constitutes some sort of recall or customer satisfaction type of action.
Engine, Oct 12, 2025
I am filing a complaint regarding a potential recurring safety defect related to Recall NHTSA 25V274 (GM N252494001). On July 29, 2025, my vehicle stalled while driving on the highway and was towed to Quality Chevrolet. The dealer diagnosed a failed starter and battery fuse link. During this visit, I authorized inspection for Recall 25V274, concerning possible crankshaft or connecting rod failure. I was told my vehicle was not affected but the dealer performed the recall remedy by changing the oil to 0W-40. On October 5, 2025, the vehicle developed a loud knocking noise from the engine. Quality Chevrolet diagnosed a connecting rod failure, the same issue identified in the recall. On October 10, 2025, I was advised that GM approved a full engine replacement due to internal damage. However, I was also told the new engine will use lower viscosity 0W-20 oil, contradicting the prior remedy intended to prevent this failure. This suggests the original recall fix was only a temporary measure, and the defect remains unresolved. I request that NHTSA investigate whether the current recall remedy adequately corrects this safety issue and whether GM’s use of 0W-20 oil could allow repeat failures. Additionally, I request assistance or reimbursement for vehicle payments, as my vehicle has been undrivable for an extended period due to a manufacturer defect. Thank you for your time and attention. I can provide all service records and diagnostic reports upon request.
Service brakes, Hydraulic, Vehicle speed control, Forward collision avoidance, Oct 8, 2025, crash
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while pulling into a parking space and turning the steering wheel to the right, the vehicle surged forward going up onto the curb, and the contact depressed the brake pedal; however, the vehicle failed to stop. The contact continued to depress the brake pedal however, the vehicle continued driving approximately 5-10 MPH. The contact shifted into neutral(N); however, it was too late, and the vehicle crashed into another parked vehicle before coming to a stop. The contact stated that during the failure, the braking system had malfunctioned while depressing the brake pedal. No injuries were reported. A Police report was filed at the scene. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact stated that one week before the failure, at almost the same spot, while driving at an undisclosed speed, the Forward Collision Avoidance warning light illuminated and remained illuminated without another vehicle being nearby. The contact turned off the vehicle, exited the vehicle and inspected the vehicle before re-entering and restarting the vehicle, and the Forward Collision Avoidance warning light remained illuminated. The contact turned and restarted the vehicle and the warning light was no longer illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Electrical system, Oct 7, 2025
My telematic control module has intermittent connectivity. The check engine light comes on and off and the go's, on star and wifi comes and goes as well. This vehicle has 52k miles on it and is only 2 years old. The shop I took this to said it is VIN specific so the dealer is the only place that can fix it. This is a safety issue due to no onstar as onstar claims to be a safety feature. This needs a recall because this issue is all over the place on gm products.
Other or unspecified, Oct 6, 2025
I was traveling when on my dash came up "software update available" so I looked at how to and said truck will need to be off for 15 minutes during software installation so I decided to wait until I got home from trip. So on the moring of October 2, 2025 did the software update in my driveway. Then in the afternoon needed to go somewhere and I saw the service engine warning symbol on dash. Went to where I needed to go, 4 miles from home. Then when I was finished headed home and on way home warning on dash came up, "Service Transmission Now Unable to Shift Soon". So I got home and made some phone calls and ended up taking truck into Polar Chevrolet, White Bear Lake, MN. Thursday before they closed. Friday October 3 got a call from Polar Chev and issue is "Gearshit control module", part number 86515985. But was told part was out of stock and could take 1 week or even upto 1 month for them to get part. Looking on internet did see that this warning has come on from other people right after they did the software update. Needless to say my estimate for repair is going to be somewhere form $900 - $1000. So now have to wait and see when they get part and if it is actually issue.
Power train, Engine, Fuel/propulsion system, Oct 2, 2025
The 2023 Chevrolet Silverado 1500 High Country has experienced multiple powertrain and transmission failures beginning shortly after purchase. The issues include violent shifting, hesitation, and stalling, particularly while accelerating or decelerating. These malfunctions create serious safety risks—especially when merging, turning left across traffic, or entering intersections. The truck has been returned to authorized GM dealerships multiple times for diagnostics and repair. GM service departments confirmed transmission faults but have not successfully resolved the issue despite repeated attempts. The same problems reoccur shortly after each repair. At times, the vehicle has entered “limp mode” unexpectedly while driving, causing a loss of power. On at least one occasion, this occurred while driving on a busy highway, forcing evasive action to avoid a collision. Warning lights such as the “check engine” light and service alerts frequently appear before or during these incidents. To date, the vehicle has been inspected by GM-certified technicians at authorized dealerships. A case has been opened with GM customer care and BBB AUTO LINE arbitration has been initiated. The truck remains unreliable and unsafe to operate, especially with children on board. The risk of sudden power loss or drivetrain malfunction poses a clear hazard to occupants and other drivers.
Fuel/propulsion system, Sep 28, 2025
Date of Incident: [XXX] Approximate Time of Incident: [XXX] EST Location of Incident (City and State): Tallahassee, Florida Street or Highway Name: [XXX], lane between [XXX] & [XXX] Weather Conditions: Clear and dry, approximately 90°F While traveling at approximately 72 MPH in the center lane of [XXX] westbound near Tallahassee, FL, the vehicle suddenly began rapidly decelerating after shuttering, as if the brakes were being applied without driver input. A warning message appeared on the dashboard instructing the driver to restart the engine. At the same time, the steering and brakes became noticeably stiffer, suggesting that the engine had shut down. The driver navigated across high-speed traffic, nearly avoiding being rear-ended by other vehicles, and was able to bring the vehicle to a stop on the shoulder. Multiple attempts to restart the vehicle were unsuccessful. The incident posed a serious safety risk due to the loss of engine power and driving assist features in active interstate traffic. After the incident, the vehicle was towed to Dale Earnhardt Chevrolet (3127 W Tennessee St, Tallahassee, FL 32304), where it is scheduled for inspection on or after Monday, September 30, 2025. The dealership may retain the faulty part(s) and the vehicle is available for further inspection upon request. No prior warning lights or symptoms were noticed before the incident occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, Sep 25, 2025
See attached document for complaint.