2011 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 695 owner complaints filed for this model year. This is the 2nd highest complaint count among 20 Charger model years with reports.
Of the 2011 reports, 25 involved a crash and 64 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Exterior lighting, headlightsMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.
Loss of headlights reduces the driver's visibility, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.
Campaign 14V101000 on NHTSA.gov
Air bagsApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
Campaign 13V118000 on NHTSA.gov
Service brakes, air, antilock, control unit/moduleMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V197000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleFeb 7, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V042000 on NHTSA.gov
Representative owner complaints: electrical system
395 reports, newest first. Show all
Power train, Electrical system, Electronic stability control (ESC), Jan 16, 2019
HAVING TROUBLES WITH MY DODGE CHARGER HEARD IT'S A RECALL . I'M EXTREMELY DISAPPOINTED. IT'S MY PCM
Electrical system, Exterior lighting, Jan 6, 2019
WHILE DRIVING LIGHTS SHUT OFF, I SWITCH FROM AUTO TO ON, TO TURN LIGHTS BACK ON, LIGHTS FLICKER SLIGHTLY AS WELL. CAR TAKEN DEALERSHIP CHANGED CAR BATTERY, KEY FOG, AND SHORTENED WIRES TO LIGGTS. PROBLEM IS NOT FIXED.
Electrical system, Exterior lighting, Nov 29, 2018
THE DRIVER'S SIDE HID LOW BEAM WILL RANDOMLY TURN OFF. UPON USING THE TOGGLE SWITCH TO TURN BOTH LIGHTS OFF AND BACK TO THE ON POSITION, THE FAILED HEADLAMP WILL RE-ILLUMINATE UNTIL IT FAILS AGAIN. THIS APPEARS TO BE AN ISSUE WITH THE BALLAST, NOT THE BULB.
Electrical system, Exterior lighting, Nov 13, 2018
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE WITH THE VEHICLE. THE LOW BEAM HEADLIGHTS SHORTED OUT AND FAILED TO ILLUMINATE WITHOUT WARNING. THE DEALER (FREMONT MOTOR ROCK SPRINGS CHRYSLER DODGE JEEP RAM FIAT, 1900 FOOTHILL BLVD, ROCK SPRINGS, WY 82901, (307) 228-2091) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Electrical system, Oct 11, 2018
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE OPERATING THE VEHICLE, THE CHECK BATTERY, ALTERNATOR, ABS, AND EMERGENCY BRAKE INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO WELLS DODGE (1600 US 27 S, AVON PARK, FL) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSORS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ALTERNATOR WAS RECENTLY REPLACED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS ALSO NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000.
Power train, Electrical system, Engine, Sep 10, 2018
I WAS DRIVING MY VEHICLE STRAIGHT DOWN A CITY STREET AT 36 MILES PER HOUR THROUGH AN INTERSECTION LIGHT AND MY CAR BEGAN TO SHAKE REALLY HARD AND THE CAR BEGAN TO DROP SPEED ON ITS OWN, I WENT TO PRESS THE GAS TO ACELERATE AND THE EGINE LIGHT BEGAN TO FLASH AND THE AIR CONDITIONER STARTED BLOWING REALLY HOT AIR AND I LOST ALL POWER TO THE VEHICLE.I TRIED TO PUSH THE GAS TO TURN OFF THE BUSY STREET BUT I HAD NO POWER SO I HAD TO PRETTY MUCH COAST TO THE NEAREST PLACE TO GET OUT OF TRAFFICE. ONCE I PULLED OVER INTO A PARKING LOT THE CAR STARTED TO HAVE A SMELL AS IF SOMETHING WAS BURNING UNDERNEATH THE HOOD, AT THAT POINT I PUT THE CAR IN PARK AND PUSHED THE OFF BUTTON, I SAT A FEW MINUTES THEN TRIED TO RESTART THE CAR BUT IT WOULD NOT START AND KEPT MAKING A NOISE SO I TURNED THE CAR OFF GOT OUT AND GOT MY TODDLER OUT OF THE BACKSEAT AND CALLED MY HUSBAND, HE ARRIVED ABOUT 10 MINUTES LATER AND TRIED JUMP STARTING THE CAR BUT IT WOULD NOT START AND WAS MAKING A WEIRD NOISE WHEN PUSHING THE START BUTTON, AT THIS POINT I FIGURED THE CAR STOPPED DUE TO THE ALTERNATOR RECALL THAT WAS ISSUED SO I CALLED MY INSURANCE COMPANY AND HAD THE VEHICLE TOWED TO MY LOCAL DODGE DEALERSHIP WHERE I HAD A DIAGNOSTIC DONE ON THE VEHICLE AND WAS TOLD MY ENGINE IS COMPLETELY BURNED UP DUE TO LACK OF OIL WHICH IS NOT TRUE BECUASE I CHECKED THE OIL DIPSTICK 2 DAYS AFTER IT HAD BEEN SITTING AT THE DODGE DEALERSHIP AND THERE WAS OIL IN THE CAR AND NO OIL LEAKS, I JUST HAD AN OIL CHANGE IN MARCH OF THIS YEAR (2018) SO I BELIEVE MY ENGINE WAS BURNED UP COMPLETELY DUE TO THE ALTERNATOR AND A CIRCUT SHORTAGE CASED THE CAR TO OVER HEAT AND BURN THE ENGINE, I NEED THIS TO BE INVESTGATED TO SEE IF THIS IS SECONDARY TO THE RECALL SO THAT I CAN SEE IF IM RESPONSIBLE FOR THE DAMAGES OR NOT BECAUSE NOW I NEED AN ENTIRE NEW ENGINE WHICH IS OVER $8,000 IN COSTS.
Electrical system, Aug 15, 2018
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START AND BEGAN TO ROLL BACK INDEPENDENTLY IN REVERSE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 423-5111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Electrical system, Exterior lighting, Jul 30, 2018, fire
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING AT NIGHT. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP RAM (1102 WALTON DR, TEXARKANA, TX 75503, (903) 716-0600) WHERE THE CONTACT WAS INFORMED THAT THE POWER DISTRIBUTION CENTER FUSE NEEDED TO BE REPLACED TO REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED BECAUSE THE INCORRECT FUSE WAS INSTALLED AND OTHER ELECTRICAL SHORTS OCCURRED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.
Steering, Electrical system, Jul 25, 2018, fire
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL BURNING ODOR. IN ADDITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE WIRING WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Steering, Electrical system, Exterior lighting, Feb 26, 2018
SEVERAL TIMES, THE CAR HAS STALLED WHILE DRIVING. I HAVE HAD TO COME TO A COMPLETE STOP, RESTART THE ENGINE AND IT HAS GONE AWAY. IN THE LAST 18 MONTHS I HAVE NOTICED ON RANDOM OCCASIONS, WHEN DOING A LEFT TURN, IT FEELS LIKE THE POWER STEERING IS NO LONGER WORKING, AND THIS ONLY HAPPENS ON LEFT TURNS. FINALLY, I HAVE SOME STRANGE ELECTRICAL ISSUES HAPPENING, SOMETIMES MY LEFT LOW BEAM WILL WORK, OTHER DAYS IT WON'T. NOW THE SOUND TO THE SPEAKERS HAVE STOPPED, AND THEN TODAY, I LEFT TO GO TO WORK, MY CAR WON'T START, ALL I HAVE IS AN ILLUMINATED ETC LIGHT AND NOTHING. I HAVE TRIED GETTING DODGE TO LOOK AT IT REPEATEDLY, IT IS CLEARLY A WIRING ELECTRICAL FAULT, THEY KEEP TELLING ME NOTHING IS UNDER REAL, AND I KEEP PUTTING MONEY AFTER MONEY INTO THE CAR, AND I THINK ITS GOING TO GET ME HURT ONE DAY.
Electrical system, Feb 14, 2018
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KERNERSVILLE CHRYSLER DODGE JEEP RAM IN KERNERSVILLE, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO A FAULTY ALTERNATOR, WHICH WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Feb 13, 2018, fire
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTHTOWN CHRYSLER DODGE JEEP RAM AT (716) 616-3299 (LOCATED AT 2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) AND WAS INFORMED THAT HE COULD PURCHASE A USED ALTERNATOR UNTIL THE PARTS BECOME AVAILABLE. THE CONTACT AGREED AND THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. HOWEVER, WHILE DRIVING, A WARNING INDICATOR ILLUMINATED INDICATING THAT THE VEHICLE WAS LOSING POWER. ALL OF A SUDDEN, THE CONTACT SMELLED A BURNING ODOR AND THE VEHICLE STALLED AND LOST POWER. THE CONTACT CALLED NORTHTOWN CHRYSLER DODGE JEEP RAM AND WAS INFORMED THAT A SECOND NOTICE WOULD BE SENT WHEN THE PARTS WERE TO BECOME AVAILABLE, AND THE CONTACT COULD SEEK REIMBURSEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Feb 8, 2018
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ACADIANA DODGE CHRYSLER JEEP RAM FIAT (1700 SW EVANGELINE THRUWAY, LAFAYETTE, LA 70508), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Jan 18, 2018
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MICHIANA CHRYSLER DODGE JEEP RAM FIAT, 120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Other or unspecified, Jan 8, 2018
HVAC HEATER BLEND DOOR ACTUATOR ARE FAILING ACROSS ALL CHRYSLER AND DODGE MODELS, CAUSING A LOUD KNOCKING/CLICKING SOUND BEHIND THE DASH AND THE STEERING COLUMN. THERE ARE THOUSANDS OF PEOPLE NEEDING THIS REPLACEMENT, THESE PARTS NEED TO BE RECALLED IMMEDIATELY.
Electrical system, Structure, Service brakes, Dec 18, 2017
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. DUE TO EXCESSIVE BATTERY DRAIN, THE BATTERY HAD TO BE CHARGED APPROXIMATELY EVERY NINE DAYS. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V043000 (STRUCTURE) AND 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TL NEW ALTERNATOR WAS INSTALLED. CONSUMER STATED THERE ARE STILL PROBLEMS WITH ELECTRICAL ISSUES. UPDATED 8/30/18*JB
Electrical system, Dec 11, 2017
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FRED MARTIN SUPERSTORE, 195 BARBER RD, BARBERTON, OH 44203, 330-753-4444) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER REPAIRED THE VEHICLE WITH THE DEFECTIVE PART INSTEAD AND INFORMED THE CONTACT TO CALL IF THE VEHICLE EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Nov 10, 2017
WHILE DRIVING ON A LOCAL FREEWAY ON SATURDAY, SEPTEMBER 2, 2017, THE BATTERY SYMBOL ON THE DASHBOARD OF MY 2011 DODGE CHARGER R/T LIT UP. UPON ARRIVING HOME THERE WAS A VERY STRONG BURNING SMELL COMING FROM THE ENGINE. THAT VERY SAME DAY THERE WAS A SAFETY RECALL NOTICE, REFERENCE NUMBER: 32343087, IN MY MAIL FROM FIAT CHRYSLER AUTOMOBILES (FCA), PO BOX 218008, AUBURN HILLS MI 48321-8008 STATING THAT THE ALTERNATOR WAS DEFECTIVE AND TO NOT DRIVE THE CAR UNTIL THE PROBLEM WAS FIXED AS THE CAR MIGHT CATCH ON FIRE. THE NOTICE FURTHER STATED THAT A REPLACEMENT ALTERNATOR WAS NOT AVAILABLE AND THERE WAS NO KNOWN DATE WHEN ONE WOULD BE AVAILABLE. ON OCTOBER 20, 2017, ALMOST 2 MONTHS AND NOT HEARING FROM DODGE, I HAD DIMANO MIKE'S AUTOMOTIVE, 1640 S. SANTA FE ST., UNIT A, SANTA ANA, CA 92705 REPLACE MY ALTERNATOR AT A COST OF $903.19. ON OCTOBER 24, 2017 I MAILED TO FCA CUSTOMER ASSISTANCE THE INVOICE AND CREDIT CARD RECEIPT FOR THIS REPAIR. IT WAS DELIVERED ON OCTOBER 30, 2017. AS OF THIS DATE, NOVEMBER 10, 2017, I HAVE NOT BEEN REIMBURSED FOR THIS REPAIR.
Electrical system, Sep 28, 2017
RECALL T36: MY AR CUT OFF ON ME WHILE I WAS DRIVING DUE TO THE RECALL ON THE ALTERNATOR AND POWER STEERING. MY CAR HAS BEEN IN THE SHOP FOR 3 WEEKS AND I FINALLY GOT A CALL BACK TODAY. THE RECALL DEPARTMENT TOLD ME I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN SUBMIT TO THEM FOR REIMBURSEMENT. I HAVE ARGUED ABOUT HAVING TO PAY OUT OF POCKET FOR A RECALL. ALSO THEY ARE TRYING TO GIVE ME A ALTERNATOR THAT STILL IS NOT THE PERMANENT FIX. SO THIS ALTERNATOR COULD STILL GO OUT ON ME WHILE I AM DRIVING LIKE THE FIRST TIME. WHEN THE CAR CUT OFF I HAD JUST GOTTEN OFF THE HIGHWAY. THANK GOD I WAS NOT ON THE HIGHWAY STILL BECAUSE THE CAR JUST SHUT COMPLETELY DOWN. I HAD NO POWER WHEN THE CAR SHUT DOWN AND I ENDED UP RUNNING UP ON THE CURB TRYING TO STOP THE CAR.
Electrical system, Sep 18, 2017, fire
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE BATTERY AND THE LOW POWER MODE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO NAPLETON'S MID RIVERS CHRYSLER (4951 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, PHONE NUMBER: (636) 936-3669) WHERE IT WAS DIAGNOSED THAT THE RECALL PART T36 FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED BY THE SERVICE DEPARTMENT AND WAS INFORMED THAT THEY WOULD NOT PAY THE FEE FOR THE PART AND WOULD REIMBURSE THE CONTACT WHEN THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,503. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Sep 18, 2017
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE HOME AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (EVANS ARENA CHRYSLER DODGE JEEP RAM, 924 SHILOH SPRINGS RD, DAYTON, OH 45415) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL MARCH OF 2018. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE ONLY IN MARCH OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 95,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/17 *BF CONSUMER STATED ON 8/27/17 SHE WAS DRIVING ON THE ROAD AND CAR JUST STOPPED RUNNING. UPDATED 7/18/18*JB
Electrical system, Sep 18, 2017
RECALL ON ALTERNATOR ON 8/27/17 I WAS DRIVING ON THE ROAD AND MY CAR JUST STOP RUNNING. I RESTARTED IT AND THE BATTERY SAFE MODE APPEARED ON THE SCREEN. I MADE IT TO MY HOUSE AND MY CAR STOP WORKING ALL TOGETHER. I CALLED EVAN ARENA DODGE TO MAKE A SERVICE APT. THEY STATED THEY WERE BACKED UP AND GAVE ME A DATE 8/8/17 @ 10 AM. I CALLED THE RECALL 9/5/17 AGENT STATED PART WILL NOT BE IN UNTIL 2018. I STATED WHAT I'M I SUPPOSE TO DO WITHOUT A CAR, AGENT STATED THEY WILL APPROVE A RENTAL UNTIL THEN. I CALLED RECALL 9/6-9/8 TO GUARANTEE THAT MY CAR WILL GET THE PROPER CARE AND I WILL NOT BE OUT OF A CAR. CHRIS SERVICE AGENT AT EVAN ARENA DODGE STATES MY CAR PART IS ON RECALL AND THE PART WILL NOT AVAILABLE UNTIL 2018. I STATED I WAS AWARE OF THE ISSUE PER RECALL. CHRIS SERVICE AGENT GAVE ME A BILL OF $99.99 I REFUSED TO SIGN AND PAY FOR IT BECAUSE IT WAS AN ALTERNATOR RECALL ISSUE AND NOT FAULT OF MY OWN. I STATED TO CHRIS SERVICE AGENT,' WHAT ABOUT A RENTAL PER RECALL I WILL BE PROVIDED A RENTAL UNTIL FURTHER NOTICE.' CHRIS STATED I DON'T KNOW WHY THEY SENT OUT THEM LETTERS OUT BECAUSE EVERYONE HAS BEEN COMING UP HERE TO GET THEIR CAR FIXED. I STATED TO CHRIS SERVICE AGENT I'M A VICTIM OF THE RECALLED ALTERNATOR AND I HAVE BEEN WITHOUT A CAR FOR A WEEK AND A HALF. CHRIS LEFT DESK AND TOM SUPERVISOR CAME AND STATED PARTS WILL NOT BE IN UNTIL MARCH 2018. I STATED TO TOM THAT'S NOT MY PROBLEM, I NEED TO GET TO WORK I HAVE 2 JOBS AND NO TRANSPORTATION. I NEED A RENTAL, TOM STATED I WILL EMAIL MY DISTRICT MANAGER AND HE USUALLY GETS BACK TO ME QUICKLY FOR THE APPROVAL OF THE RENTAL, IF IT'S THE RECALL ALTERNATOR. I STATED WELL I HAVE AN APT AT 10 AM PUT IT ON THE DIAGNOSTIC AND YOU SHOULD BE CALLING ME IN AN HOUR. CHRIS SERVICE AGENT CALLED ME AT 12:30 AND STATED IT WAS THE ALTERNATOR AND I STATED WHAT ABOUT THE RENTAL?UNABLE TO COMPLETE MY COMPLAINT DUE TO LACK OF CHARACTER
Electrical system, Exterior lighting, Sep 7, 2017
AT NIGHT OR WHEN HID HEADLIGHTS ARE ON FOR ABOUT 30 MINUTES, ONE OF THE HEADLIGHTS WILL TURN OFF, LEAVING ONLY ONE LIGHT ON. IF I STOP THE CAR AND TURN OFF THE IGNITION AND RESTART THE CAR BOTH LIGHTS WILL BE ON. ALSO IF I TURN OFF THE HEADLIGHT SWITCH FOR A MOMENT AND THEN BACK TO THE ON POSITION BOTH HEADLIGHTS COME BACK ON. AT FIRST I THOUGHT I HAD A BURNT OUT BULB AND I TOOK THE CAR TO FIRESTONE TO GET A REPLACEMENT BULB, BUT THEY SAID BOTH HEADLIGHTS WORK AND COULD NOT DUPLICATE THE PROBLEM. I TOOK IT TO A DODGE DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THIS PROBLEM STILL OCCURS. NEITHER FIRESTONE OR DODGE CHARGED ME ANYTHING FOR THE CHECK. THEY BOTH SAID "NO PROBLEM FOUND". NOW DODGE SENT ME A RECALL NOTICE FOR AN ALTERNATOR PROBLEM. I WONDER IF THIS IS RELATED.
Electrical system, Sep 6, 2017
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD DUE TO ALTERNATOR SUDDEN FAILURE. THERE IS A RECALL ON ALTERNATOR PART, BUT THE DEALERSHIP WILL NOT HONOR THE RECALL.
Electrical system, Fuel/propulsion system, Aug 20, 2017
ON THE MORNING OF 8/20 I DROVE 2 BLOCKS FROM MY HOUSE WHEN THE CHATTERY SAVE MODE TURNED ON ACCOMPANIED BY THE BATTERY LIGHT ON THE DASH SHORTLY AFTER THE CAR LOST POWER STEERING AND ALL ELECTRIC COMPONENTS SHUT OFF AND THEN THE CAR SHUTOFF AND WAS IMMOBILE AFTER THAT. I PUSHED THE CAR HOME AND THE CAR HASN'T TURNED OVER SINCE. I DISCONNECTED THE BATTERY AND USED A BATTERY CHARGER TO RECHARGE SO I CAN PUT MY WINDOWS UP WHEN I RECONNECTED THE BATTERY I PUT THE CAR IN RUN KNOWING THE ALTERNATOR WAS BAD AND PENDING RECALL. AS THE WINDOWS HIT THE CLOSED POSITION BLACK SMOKE STARTED COMING OFF THE ALTERNATOR AND I PROMPTLY DISCONNECTED THE BATTERY AGAIN COMPLETELY AFTER TURNING THE CAR INTO OFF POSITION AGAIN. THE ALTERNATOR CONTINUED TO SMOKE FOR 5 MINUTES AS I STARED AT IT WITH FIRE EXTINGUISHER IN HAND AND PHONE IN THE OTHER WITH 911 DIALED AND READY. AS THE CAR SAT IN THE DRIVEWAY AFTER ALL THIS I NOTICED A FUEL SMELL THAT CAME FROM THE CAR THEN I NOTICED A FUEL LEAK. A CONSTANT DRIPPING OF 1OR 2 DROPS PER 5SECONDS. THE LEAK COMES FROM BELOW THE DOOR HINGES AREA OF THE PASSENGER SIDE REAR DOOR. I CANNOT FIND THE ORIGIN BUT THIS IS WHERE IT DRIPS FROM. I'VE READ THAT THIS IS ALSO A COMMON PROBLEM BUT DODGE OR ANY OTHER AFFILIATE HAS RECALLED ANY FUEL COMPONENTS AND PEOPLE THAT HAVE CHANGED THE FULL FUEL SYSTEM TANK HOSES PUMPS EVERYTHING STILL CONTINUE TO HAVE THIS ISSUE WHEN THE VEHICLE IS FILLED WITH GAS TO MAX CAPACITY AND THE LEAK STOPS ONCE THE FUEL LEVEL REACHES 3/4 TANKS OR LESS.