2013 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 360 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Charger model years with reports.
Of the 2013 reports, 25 involved a crash and 20 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Representative owner complaints: electrical system
167 reports, newest first. Show all
Electrical system, Feb 25, 2019
VEHICLE SCREEN DASH FLASH WHITE OFF AND ON AND CAR SHUT DOWN AND WOULDN'T CRANK FOR ABOUT 30-45 MINUTES. IS THERE A RECALL ON THE ALTERNATORS? THE "ETC" LIGHT ALSO CAME ON.
Electrical system, Nov 28, 2018
THE LIGHTS ON THE DASH STARTED FLASHING AND THEN WENT OUT AND MY CAR AUTOMATICALLY TRIED TO STOP ON I-95 NORTHBOUND AND THE TRANSMISSION AUTOMATICALLY PARKED FUNCTION OCCURRED AT 75 MPH AND MY CAR ALMOST FLIPPED IT WAS SUCH A HARD STOP.
Electrical system, Nov 25, 2018
TRUNK NO LONGER OPENS. CAME WITH TRUNK RELEASE BUTTON ON FOB, BY STEARING WHEEL AND BY TRUNK ON OUTSIDE, AND NONE OF THESE BUTTONS ACTUALLY DO WHAT THEY ARE SUPPOSE TO DO. IT IS ATTEMPTING TO RELEASE SOMEHOW BECAUSE YOU CAN HEAR THE TRUNK WHEN ANY OF THESE BUTTON ARE PUSHES, BUT NO ACTUAL MOVEMENT. HUGE TRUNK, AND NO WAY TO UTILIZE.
Electrical system, Nov 25, 2018
PASSENGER SIDE WINDOW NO LONGER OPERATES.IT IS STUCK IN THE UP POSITION, THANKFULLY. BUT IT DOES NO GO DOWN, ALTHOUGH IT IS TRYING, THE NOISE THE MOTOR MAKES WHEM FIRST ENGAGED IS STILL THERE IN AN ATTEMPT TO DO ITS JOB. DOES NOT GO DOWN BY PASSENGER BUTTON, DOES NOT GO DOWN BY DRIVER SIDE BUTTON, BOTH BUTTONS AND NO IT IS NOT ON LOCK POSITION. SAFETY ISSUE YES IN CASE THERE IS AN ACCIDENT OR SOMETHING OBSTRUCTING YOUR DOOR AND ONLY WAY TO ESCAPE IS THROUGH WINDOW...THAT WONT GO DOWN.
Electrical system, Oct 26, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO ROCKLAND CHRYSLER JEEP DODGE (60 NY-304, NANUET, NY 10954, (845) 627-3700) FOR THE RECALL REPAIR AND THE DEALER DISCOVERED THAT THE BATTERY WAS DAMAGED AND NEEDED TO BE REPAIRED. THE DEALER WANTED TO CHARGE THE CONTACT FOR THE BATTERY, CLAIMING THAT IT WAS NOT COVERED UNDER THE RECALL; HOWEVER, THE CONTACT STATED THAT THE ALTERNATOR WAS FAULTY. THE MANUFACTURER STATED THAT THEY WOULD POSSIBLY REIMBURSE THE CONTACT FOR THE BATTERY AND VEHICLE RENTAL FOR WHICH HE WAS CHARGED. THE CONTACT CALLED THE DEALER BACK AND INSTRUCTED THEM TO REPLACE THE BATTERY. WHEN THE CONTACT ARRIVED TO RETRIEVE THE VEHICLE, THE DEALER GAVE HIM A BILL FOR MORE THAN HE WAS QUOTED TO REPLACE THE BATTERY. THE BILL INCLUDED ADDITIONAL CHARGES FOR DIAGNOSTIC TESTING AND INSTALLATION OF THE BATTERY. THE CONTACT WAS STILL WAITING TO HEAR BACK FORM THE DEALER TO SEE IF THEY WOULD REMEDY THE EXTRA CHARGES. THE DEALER WOULD NOT RELEASE THE VEHICLE UNTIL THE BILL WAS PAID. THE FAILURE MILEAGE WAS 86,000.
Electrical system, Jul 23, 2018
2013 DODGE CHARGER. CONSUMER WRITES IN REGARDS TO ALTERNATOR SAFETY RECALL. *LD *JS
Electrical system, Other or unspecified, Apr 23, 2018
WHEN DRIVING MY 2013 DODGE CHARGER SE ALL OF THE LIGHTS FLASHED ON THE DASH AND THE AUTO TRANS WOULD NOT SHIFT OUT OF 1ST GEAR . I RAN MY OBD2 AND IT GAVE A TROUBLE CODE OF U0002 HIGH SPEED CAN BUS. IT THEN STALLED ON THE HWY AND I ABOUT CRASHED THE VEHICLE DUE TO NOW POWER STEERING OR BRAKES. IT IS NOW IN THE SHOP AT 125.00 PER HOUR AND THE DODGE DEALERSHIP HAS NO IDEA WHAT IS WRONG EITHER. IT WILL NOT START AT ALL. NO CRANKING NO NOTHING.
Electrical system, Mar 19, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2017. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT A TEMPORARY REMEDY WOULD BE PROVIDED BECAUSE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL. THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ONE MONTH AGO AND A DIFFERENT ALTERNATOR WAS INSTALLED IN THE VEHICLE. WHILE DRIVING 45 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIFFIS MOTORS, INC. IN PHILADELPHIA, MS 39350, (601) 365-2228, WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 150,000.
Electrical system, Mar 16, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (8100 ANNAPOLIS RD, NEW CARROLLTON, MD) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Mar 4, 2018
WHEN I TURNED THE FRONT PASSENGER SIDE HEATED SEAT ON I WAS GETTING A STRONG ELECTRICAL BURNING SMELL. NEVER HAPPENED BEFORE BUT CAR RECENTLY HAD THE RECALLED ALTERNATOR REPLACED.
Electrical system, Feb 21, 2018, fire
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. UPON EXITING THE VEHICLE, THE CONTACT NOTICED BLACK SMOKE AND FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FAILURE OCCURRED WITHOUT WARNING. COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 E ADAMO DR, TAMPA, FL) REPLACED THE ALTERNATOR. THE TECHNICIAN INFORMED THE CONTACT THAT IT WAS NOT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT WAS AN INTERMITTENT REPAIR. THE FAILURE RECURRED. THE CONTACT COMMUNICATED WITH THE DEALER AGAIN AND WAS INFORMED THAT THE VIN WAS REMOVED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,208.
Electrical system, Jan 19, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE; HOWEVER, THE CONTACT WAS ADVISED THAT SHE COULD PAY OUT OF POCKET AND BE REIMBURSED LATER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT SHE COULD PAY OUT OF POCKET AND SUBMIT REIMBURSEMENT. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Electronic stability control (ESC), Jan 17, 2018
AS DRIVING UP THE HIGHWAY MY 2013 DODGE CHARGER JERKED AND WHEN I LOOKED AT THE DASHBOARD THERE WAS A MESSAGE THAT SAID 'SERVICE TRANSMISSION SHUT OFF ENGINE TO ENGAGE PARK' MY ENGINE LIGHT WAS ALSO ON. I PULLED OVER BUT MY CAR WOULD NOT GO INTO PARK. I TRIED TO PULL BACK OFF TO GET TO A SAFE PLACE LITTLE DID I KNOW THAT MY CAR WOULD NOT PICK UP SPEED, TRAFFICS WAS APPROACHING AND THERE IS WAS IN THE MIDDLE OF THE ROAD TRYING PUSHING DOWN ON THE GAS PEDAL TO HURRY AND MOVE BEFORE THE COMING TRAFFICK MADE IT TO ME, IT WAS AN 18 WHEELER. I COULD HAVE BEEN DEAD TODAY DUE TO THIS ISSUE AND I'M NOT WONDERING WHY THERE IS NOTHING BEING DONE ABOUT THIS PROBLEM.
Electrical system, Jan 15, 2018
I ATTEMPTED TO CONTACT DODGE MULTIPLE TIMES FOR REIMBURSEMENT ON A FAULTY ALTERNATOR. THE PART WAS ISSUED AS A RECALL (17V-435) ON 07-10-17. SINCE THEN I HAVE MADE MULTIPLE ATTEMPTS TO SUBMIT DOCUMENTATION FOR REIMBURSEMENT WITH NO SUCCESS. I'VE SPOKE WITH REPRESENTATIVES FROM DODGE MULTIPLE TIMES ALL CLAIMING TO NOT HAVE RECEIVED MY DOCUMENTS. I'VE SUBMITTED THE VIA EMAIL, MAIL AND UPLOADED THEM TO THERE WEBSITE. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW.
Electrical system, Other or unspecified, Jan 12, 2018
MY DODGE CHARGER RT 2013 VEHICLE RANDOMLY REPORTS THAT YOUR NEED TO PUSH DOWN THE CLUTCH IN ORDER TO START THE VEHICLE. IT ALSO WILL RANDOMLY CUT OFF ON YOU WHILE DRIVING THE VEHICLE WHICH IS EXTREMELY DANGEROUS. I HAVE TAKEN THE VEHICLE TO DIFFERENT DEALERSHIPS AND FOR THE ALL TELL ME THAT I CAN DO ANYTHING SINCE WE CANT REPLICATE THE ISSUE. I DON'T UNDERSTAND THE WHY THE VEHICLE WILL REPORT ANYTHING ABOUT AN CLUTCH SINCE IT IS AN AUTOMATIC.
Electrical system, Jan 12, 2018
TAKATA RECALL. MY CARS WAS STATIONARY AND BATTERY WAS DEAD TOOK IT TO GET CHECKED AND THEY SAID IT WAS BAD SO REPLACED IT AND NOW IT IS ON BATTERY SAVER AND SMELLS LIKE BURNT WIRES
Electrical system, Jan 9, 2018
FCA RECALL T36/NHTSA 17V-435 NOTIFIED SIX (6) MONTHS AGO REGARDING ALTERNATOR DIODE THERMAL FATIGUE WHICH MAY RESULT IN ALTERNATOR FAILURE WHILE DRIVING AND CAUSING A RISK OF CRASH. ALSO, MAY DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. AS OF 01/09/2018, I FORTUNATELY HAVE NOT EXPERIENCED A PROBLEM. THE MANUFACTURER STATES THEY DO NOT HAVE THE PARTS TO RESOLVE THE PROBLEM. I AM OF THE OPINION THEY HAVE NO INTENTION OF RESOLVING THE PROBLEM. IF THEY WAIT LONG ENOUGH, WE WILL FORGET ABOUT THIS RECALL. WOULD THE NHTSA PLEASE INTERCEDE REGARDING THIS MATTER?
Electrical system, Jan 7, 2018
WHEN AT A STOP FOR MORE THEN THREE MINUTES, CAR WILL STALL. CAR APPEARS AS IF IT IS STILL RUNNING BUT IT IS NOT. WHEN I PROCEED TO MOVE FORWARD WITH TRAFFIC, CAR WILL EITHER NOT MOVE UNTIL BEING RESTARTED, OR IF ON AN INCLINE WILL ROLL BACKWARDS.
Electrical system, Jan 5, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND THE CONTACT WAS UNABLE TO GET THE VEHICLE TO RESTART. THE "BATTERY SAVER MODE" INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO DICK POE DODGE (1363 AIRWAY BLVD IN EL PASO, TX) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Jan 5, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DESERT SUN CHRYSLER JEEP DODGE, 1309 S MAIN ST, ROSWELL, NM 88203) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Dec 16, 2017
I STARTED MY CAR BY THE FACTORY INSTALLED REMOTE STARTER AND WAS LEAVING A PARKING LOT AND I HEARD A HIGH PITCHED HUM COMING FROM THE ENGINE AND THE 'BATTERY SAVER ON' LIGHT WAS ON. I STARTED TO DRIVE AND THE CAR WAS REALLY SLUGGISH ALMOST TO THE POINT IF I CAME TO A COMPLETE STOP IT WOULD SHUT DOWN. I DROVER THAT WAY FOR ABOUT 2 MILES AND DURING THAT TIME I STARTED TO SMELL SOMETHING BURNING. I SHUT THE CAR OFF AND WAITED ABOUT 15 MINUTES AND RESTARTED THE CAR BY USING THE PUSH BUTTON AND THE MESSAGE WAS GONE, BUT ONCE THE CAR WAS PUT INTO DRIVE THE BATTERY SAVER MESSAGE CAME ON AND BURNING SMELL WAS BACK. . I HAD THE CAR TOWED INTO THE ELGIN JEEP DODGE DEALERSHIP ON A FRIDAY NIGHT (ABOUT AN HOUR AFTER EVERYTHING HAPPENED) AND ON MONDAY I WAS TOLD THAT NOTHING SHOWED UP AND THAT IT WAS PROBABLY THE ALTERNATOR BUT SINCE NO ERROR CODES SHOWED THEY CAN'T DO ANYTHING, EVEN THOUGH THERE IS A RECALL (#T36/ NHTSA 17V-435) FOR THE ALTERNATOR. THEY TOLD ME THAT I SHOULD TAKE THE CAR BACK AND HOPE THAT IT DOESN'T HAPPEN AGAIN AND WHEN THE PARTS COME IN FOR THE RECALL COME BACK AND GET IT FIX THEN. I DID CONTACT FIAT CHRYSLER AUTOMOBILES (FCA) TO TRY AND GET IT TEMPORARY FIX BUT DUE TO THERE BEING NO ERROR CODES THEY WILL NOT FIX ANYTHING. AFTER RESEARCHING THIS PROBLEM IT SEEMS TO ME THAT THE FCA WILL NOT FIX ANYTHING UNTIL THE CAR STARTS ON FIRE. I DRIVE ABOUT 40 MILES A DAY ON AN EXPRESSWAY WHERE SPEEDS ARE ABOUT 60-70 MPH, I DON'T FEEL SAFE THAT THE ALTERNATOR WILL JUST GO AND THE CAR WILL STOP. I FEEL THAT SINCE THERE WAS A SIGN OF ISSUES THAT SOMETHING SHOULD BE FIXED.
Electrical system, Dec 4, 2017, fire
I NOTICED THAT MY LIGHTS WERE DIMMING AS I AM DRIVING REGULARLY SO. WHILE WATING ON THE NEW ALTERNATOR TO COME IN SO THAT I CAN BE GET THIS PROBLEM FIXED SINCE APRIL 2017. THE ALTERNATOR DRAINED MY BATTERY. DODGE WOULD NOT REPLACE THE BATTERY SO I WENT AND PURCHASED ON A FEW DAYS LATER WHILE THE CHARGER SAT FOR 3 DAYS WITH NO POWER. ONCE I PUT THE NEW BATTERY IN THE EVERYTHING CAME BACK ON SO I TOOK THE CAR OUT FOR A DRIVE AND IN JUST UNDER 5 MIN SMOKE WAS COMING FROM MY HOOD. PULLED OVER TO AN AUTO PARTS STORE TO GET SOME HELP AND THE ALTERNATOR STARTS SPARKING AND ONCE I WAS ABLE TO PULL THE BATTERY OUT FOR IT TO STOP PULLING POWER THE PEOPLE AT THE PARTS STORE TOLD ME THAT THIS CAR IS UNSAFE TO DRIVE AND I AGREE. I SENT IT BACK TO THE DEALERSHIP AND I HAVE IT BACK NOW BUT I'M AFRAID TO DRIVE THIS THING WITH MY GIRL AND OUR KIDS CAN YOU HELP. I JUST GOT OUT OF THE MILITARY AND I'M DRIVING A CAR THAT I FEEL IS UNSAFE WITH 6 RECALLS TWO OF THEM BEING THE ALTERNATOR.
Electrical system, Nov 17, 2017
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT UNKNOWN SPEEDS, THE BATTERY SAVE MODE ENABLE WARNING INDICATOR ILLUMINATED. THE HEAT AND RADIO FAILED TO RESPOND AND SHUT DOWN. WHEN THE VEHICLE WAS RESTARTED AFTER A FEW MINUTES, A RED BATTERY ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MAGUIRE JEEP, 316 ELMIRA RD, ITHACA, NY 14850, (607) 256-3300) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT WOULD BE CHARGED $800 AND COULD BE REIMBURSED LATER WHEN THE REMEDY WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,285.
Electrical system, Nov 12, 2017
MY CAR WILL NOT START WITH THE REMOTE OR BUSH BUTTON. AND 3 WEEKS AGO.I WAS DRIVING MY CAR AND THE ABS SERVICE LIGHT CAME ON AND THE BATTERY LIGHT CAME ON AND SOME OTHER SYMBOL CAME ON. I DROVE THE CAR HOME STOPPED IT. TURNED MOTOR OFF. WAITED STARTED CAR AGAIN AND ALL SORTS OF LIGHTS CAME ON AND OFF THEN THE SERVICE ABS WARNING LIGHT CAME BACK ON AGAIN AND THE BATTERY LIGHT . TAKING OFF THE BATTERY NEGATIVE TERMINAL WOULD RESET ECU. 1 WEEK LATER I AM DRIVING TO THE STORE AND LIGHT CAME ON SAYING THAT THE ENGINE WAS OVERHEATING. NOW AS I WAS DRIVING HOME THE NEEDLE STARTED TO GO BACK DOWN AND THE LIGHT TURNED OFF. WHEN I GOT HOME I CHECKED MY COOLANT LEVEL AND IT WAS JUST FINE. SO WHY DID IT DO THIS? ANOTHER THING NOW JUST LAST NIGHT, NOV 11TH, SATURDAY NIGHT, I WENT OUT TO THE GARAGE TO START MY CAR AND IT WOULD NOT START?WHEN I TRIED TO START IT I HEARD A CLICKING SOUND THAT WAS COMING FROM THE RADIATOR AREA. THE EMERGENCY FLASHERS WERE FLASHING AND THE CAR WOULD NOT EVEN TURN OVER. I GOT MY MULTIMETER AND CHECKED MY BATTERY AND IT WAS COMPLETELY DEAD. SO I CHARGED IT OVER NIGHT. I TRIED TO START IT NEXT MORNING IT WOULD NOT START. MY CHARGER HAS A ALTERNATOR CHECK SETTING ON IT AND IT SAID IT WAS CHARGING. STILL WOULD NOT START. WHEN I PUT ON THE BATTERY CABLES? THE FLASHERS AND HORN WOULD SOUND OFF? I PULL THE FUSES ON BOTH AND TRIED STARTING IT AGAIN NO LUCK. I THEN USED THE ENGINE START FEATURE ON MY BATTERY CHARGER AND THE CAR STARTED RIGHT UP NO PROBLEM. I PUT THE FUSES BACK CLOSED HOOD CLOSED TRUNK AND TOOK CAR OUT FOR A DRIVE FOR ABOUT 5 MILES NO PROBLEMS.CAME BACK HOME STOPPED CAR AND TURNED OFF ENGINE AND RE-STARTED IT SEVERAL TIMES WITH NO ISSUES. IT STARTED UP FINE. DOES MY CAR FALL UNDER THE SAFETY RECALL P60 / NHTSA 14V-634 ALTERNATOR - 2011-2014 DODGE CHRYSLER & JEEP.DO I NEED ONE OF THOSE NEW ALTERNATORS?
Electrical system, Structure, Nov 8, 2017
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V043000 (STRUCTURE). THE DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM RIVERDALE, 1481 W RIVERDALE RD, RIVERDALE, UT 84405, (801) 528-7478) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE REPAIR. THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY PARTS FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO PROVIDE THE ALTERNATOR ASSEMBLY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.