2013 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 360 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Charger model years with reports.
Of the 2013 reports, 25 involved a crash and 20 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Representative owner complaints
360 reports, newest first.
Electrical system, Oct 1, 2015, fire
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE STALED TWICE. DURING THE SECOND FAILURE, THE BATTERY SAVER WARNING INDICATOR ILLUMINATED, AN ABNORMAL NOISE WAS HEARD, AND SMOKE APPEARED. THE CONTACT WAS ABLE TO PARK THE VEHICLE AND PURCHASED AN ALTERNATOR ASSEMBLY. THE CONTACT REPLACED THE ALTERNATOR ASSEMBLY AND THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Vehicle speed control, Oct 1, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ADJUSTABLE PEDALS WERE RANDOMLY MOVING FROM THE FRONT TO THE REAR WHILE THE VEHICLE WAS IN MOTION AND UPON PARKING THE VEHICLE. THE CONTACT STATED THAT THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD NOT BE ABLE TO SCHEDULE AN INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE UNTIL OCTOBER 16, 2015. THE CONTACT WAS UNABLE TO RECEIVE A SOLUTION WITHIN A REASONABLE TIME FRAME AND MAY EXPERIENCE THE CONDITION PROGRESSING WHILE WAITING FOR THE DEALER AND THE MANUFACTURER TO REMEDY THE FAILURE FOR TWO WEEKS. THE MANUFACTURER PROVIDED NO RESOLUTION AND INDICATED THAT THE CONTACT WOULD NEED TO WAIT UNTIL AN APPOINTMENT WAS AVAILABLE WITH THE DEALER APPROXIMATE FAILURE MILEAGE WAS 48,000.
Seat belts, Sep 23, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO UNLATCH WITHOUT WARNING. AS A RESULT, THE CONTACT MENTIONED THAT THE SEAT BELT HAD TO BE CUT TO RELEASE THE PASSENGER FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Power train, Electrical system, Engine, Sep 21, 2015
THE COOLING SYSTEM RADIATOR WATER PUMP HEATER CORE IS GIVING PROBLEMS IN A LOT OF THESES CARS THE MECHANIC AT THE DEALERSHIP SAYS HE SEES IT ALL THE TIME THE RADIATOR IN MINE IS COMING APART AT THE SEEMS AND A POLICE FRIEND OF MINE SAYS THEY HAVE LOST 3 DUE TO THE SAME PROBLEM THEN RUNNING HOT AND BLOWING UP
Electrical system, Visibility/wiper, Sep 11, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS WOULD REMAIN ON AND COULD NOT BE SHUT OFF. AS A RESULT, THE FUSE REQUIRED TO BE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Engine, Sep 10, 2015
COMPLETED THE RECALL ON CAMPAIGN 14V634000 , FOR THE ALTERNATOR. LESS THAN 2 WEEKS LATER, DRIVING ON A TWO LANE ROAD, GOING 35MPH, THE VEHICLE LOOSES ALL POWER. AFTER GETTING IT TO A DEALERSHIP, NOW INFORMED THAT IT IS A BAD STARTER. THE ISSUES WITH THE CAR HAVE BEEN ALL ELECTRICAL: DOOR WINDOW BUTTON STOPPED WORKING, AIR CONDITIONING DOES NOT WORK (DEALER IS UNABLE TO FIGURE OUT PROBLEM). THESE ARE SIGNIFICANT ELECTRICAL ISSUES WITH A 2 YEAR OLD VEHICLE.
Engine, Sep 10, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Electrical system, Air bags, Seat belts, Sep 10, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V467000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Sep 8, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART AND THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE CONTACT STATED THAT ALL POWER TO THE VEHICLE WAS GONE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Air bags, Seat belts, Sep 4, 2015, crash, fire
TL* THE CONTACT OWNED A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS, SEAT BELTS); HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Air bags, Seat belts, Sep 3, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Air bags, Sep 2, 2015
YESTERDAY EVENING, THE AIRBAG WARNING LIGHT ON MY VEHICLE CAME ON. ALTHOUGH THE OWNERS MANUAL FOR MY VEHICLE STATES THAT AN AIRBAG LIGHT NEEDS TO BE CHECKED IMMEDIATELY, THIS MORNING I WAS UNABLE TO OBTAIN A SERVICE APPOINTMENT DESPITE MY HAVING CONTACTED TWO LOCAL DODGE DEALERSHIPS. WHEN I SPOKE WITH THE SERVICE DEPARTMENTS AT BOTH DEALERSHIPS, I WAS TOLD THAT THE AIRBAGS ON MY VEHICLE MAY NOT BE WORKING. HOWEVER, NEITHER DEALERSHIP WOULD GIVE ME A A SERVICE APPOINTMENT UNTIL NEXT WEEK. WHEN I CALLED FIAT CHRYSLER'S CUSTOMER DEPARTMENT, I WAS TOLD THAT MY VEHICLE IS SUBJECT TO A SAFETY RECALL DUE TO A PROBLEM WITH ITS AIRBAGS. IT WAS ALSO ACKNOWLEDGED BY THE REPRESENTATIVE WITH WHOM I SPOKE THAT ONE OR MORE OF THE AIRBAGS ON MY VEHICLE MAY NOT BE WORKING. IN SPITE OF THIS, AND IN SPITE OF THE RECALL, FIAT CHRYSLER TOLD ME THAT IT IS UNABLE TO GET ME A SERVICE APPOINTMENT TODAY TO HAVE THE RECALL AND AIRBAG WARNING LIGHT ISSUES ADDRESSED. FURTHERMORE, I WAS TOLD THAT IF THE AIRBAG WARNING LIGHT PROBLEM IS NOT RELATED TO THE RECALL, I MIGHT HAVE TO PAY TO HAVE THE PROBLEM ADDRESSED IF IT IS NOT COVERED BY WARRANTY. ALTHOUGH I ASKED TO BE GIVEN A RENTAL CAR TODAY TO DRIVE UNTIL MY VEHICLE CAN BE SEEN AT A DEALERSHIP, FIAT CHRYSLER WOULD NOT AUTHORIZE ME TO RECEIVE A RENTAL CAR FREE OF CHARGE, AND INSTEAD TOLD ME THAT I WOULD HAVE TO RENT A CAR USING MY OWN MONEY AND SEEK REIMBURSEMENT. FIAT CHRYSLER HAS TOLD ME THAT MY COMPLAINT HAS BEEN "ESCALATED" AND THAT I WOULD RECEIVED A RETURN CALL FROM FIAT CHRYSLER "AS SOON AS POSSIBLE," DESPITE WHICH I HAVE NOT RECEIVED A RETURN PHONE CALL. I NOW HAVE AN APPOINTMENT WITH LUCAS DODGE IN MT. HOLLY, NEW JERSEY, BUT FOR TODAY I AM BEING FORCED TO DRIVE A VEHICLE THAT MAY HAVE EITHER DEFECTIVE AIRBAGS OR NO WORKING AIRBAGS AT ALL.
Power train, Electrical system, Aug 27, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO HESITATE AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR CONDITIONING BLEW OUT HOT AIR ONLY AND THE VEHICLE STARTED SHAKING UNTIL IT STALLED. THE VEHICLE WAS JUMPSTARTED. WHILE DRIVING TO THE INDEPENDENT MECHANIC, THE FAILURE RECURRED AND FAILED TO RESTART. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
Air bags, Aug 5, 2015
SENSOR LIGHT FOR AIRBAG ILLUMINATED WHEN RETURNING FROM OUT OF TOWN TRIP YESTERDAY 04-AUG-15. I FIRST SEARCHED FOR RECALLS AND FOUND AN ARTICLE THAT 2 DAYS AGO THERE WAS A RECALL ON SELECT VEHICLES. THE VEHICLES LISTED INCLUDED DODGE CHARGERS 2011-2014. I CALLED TO CONFIRM WITH DEALERSHIP WHETHER OR NOT MY PARTICULAR VIN WAS INVOLVED IN THE RECALL. I WAS TOLD IT WAS NOT. THIS WORRIES ME DUE TO THE NATURE OF THE SENSOR AND IF THE AIR BAG HAPPENS TO DEPLOY WHILE I AM DRIVING. I COULD HURT MYSELF, MY FAMILY OR OTHER DRIVERS. I WOULD LIKE SOMEONE TO CHECK INTO THIS SINCE THE RECALL IS SO RECENT AND ON THE WEBSITE FOR THE RECALL IT STATES THAT IT MAY NOT INCLUDE RECENT RECALLS. THE LAST UPDATE I SAW LISTED WAS MID JUN THIS YEAR. THANKS FOR YOUR ATTENTION TO THIS MATTER...
Electrical system, Jul 31, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE BATTERY WARNING LIGHT PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Other or unspecified, Jul 27, 2015
AIR CONDITIONING SYSTEM BEGAN SMELLING LIKE MOLD/MILDEW AFTER LESS THAN ONE (1) YEAR OF USE. WE HAVE TAKEN IT TO THE DEALERSHIP MORE THAN 3 TIMES FOR THIS ISSUE WITHOUT RESOLUTION. THERE IS NOT ANY WATER COMING INTO THE PASSENGER FLOORBOARD THAT WOULD INDICATE A SIMPLE CONDENSATE DRAIN CLOG. FIRST RECOMMENDATION WAS TO RUN THE A/C ON RECIRCULATE FOR 10 MINUTES, THEN FRESH AIR FOR 10 MINUTES AND REPEAT 4-5 TIMES, THEN RUN THE VENT WITHOUT A/C FOR 10 MINUTES. SECOND RECOMMENDATION WAS TO CHANGE THE CABIN AIR FILTER (WHICH HAS A RECOMMENDED REPLACEMENT AT THE 2 YEAR MARK). THIRD RECOMMENDATION WAS TO SPRAY AN ANTI-MICROBIAL/FRAGRANCE SOLUTION MADE BY BG INTO THE EVAPORATOR HOUSING. NONE OF THESE RECOMMENDATIONS HAVE RESULTED IN A RESOLUTION OF THE ISSUE. MY $40,000 CAR STILL SMELLS LIKE A BARN. THIS IS RIDICULOUS TO ME CONSIDERING I ALSO HAVE AN 18 YEAR OLD HONDA CIVIC THAT HAS NEVER, EVER HAD THIS ISSUE BEFORE, BUT MY PREVIOUS 2008 CHARGER HAD THIS EXACT SAME PROBLEM AFTER 3 YEARS OF OWNERSHIP (ALSO PURCHASED BRAND NEW FROM THE DEALER). I AM STARTING TO THINK THERE IS A PROBLEM WITH THE MANUFACTURING PROCESS WHERE THEY ARE FAILING TO ADEQUATELY SPRAY THE EVAPORATOR COMPONENTS WITH AN ANTI-FUNGAL AGENT PRIOR TO INSTALLATION INTO THE VEHICLE WHICH WOULD PREVENT THIS ISSUE FROM OCCURRING.
Engine, Jul 25, 2015
I WAS DRIVING ON THE EXPRESSWAY AT 60MPH WHEN ALL OF A SUDDEN THE ALTERNATOR LIGHT CAME ON AND THE CAR RAPIDLY DECELERATE FROM 60 TO 19 MPH. I SMELLED BURNING SMOKING SMELL AND HAD TO QUICKLY GET OUT OF THE MIDDLE LANE AND TO THE RIGHT TO GET OFF THE EXPRESSWAY. I TURNED OFF THE AIR CONDITIONING EVEN THOUGH IT WAS A 100 DEGREE DAY AND THE CAR REGAINED A TINY BIT OF ENERGY AND CONTINUED FORWARD AT 25 MPH. I MANAGED TO GET IT THE FEW MILES HOME BUT WAS SMELLING BURNING SMOKE THE WHOLE TIME. I COULD HAVE BEEN KILLED INSTANTLY WHEN IT SHUT DOWN IN THE MIDDLE LANE OF THE EXPRESSWAY.
Air bags, Jul 23, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COIL RELATED TO THE AIR BAG WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Electrical system, Jul 15, 2015, fire
2013 DODGE CHARGER. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM PROBLEMS AND ALTERNATOR RECALL ISSUES. *SMD THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE RADIO, LIGHTS AND DASHBOARD INFORMATION. HE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND EVERYTHING WENT BACK TO NORMAL. HOWEVER, ONE DAY WHILE DRIVING, THE LIGHTS, WINDSHIELD WIPERS AND HORN STARTED TO MALFUNCTION, THE VEHICLE STARTED TO LOSE POWER, SO HE PULLED OVER TO THE SIDE OF THE ROAD. AS HE STEPPED OUT OF THE VEHICLE, HE NOTICED SMOKE COMING FROM THE TRUNK. HE OPENED THE TRUNK AND OBSERVED AND EXTREMELY LARGE FIRE. HE TRIED TO PUT THE FIRE OUT, BY USING A COAT, BUT CONSEQUENTLY, HE RECEIVED FIRST DEGREE BURNS ON HIS HAND. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO THE SCENE. SEVERAL DAYS LATER, THE CONSUMER RECEIVED A CALL FROM AN INSPECTOR WHO STATED THE FIRE WAS A RESULT OF THE ELECTRICAL SYSTEM GOING BAD. THE CONSUMER RECEIVED A RECALL REGARDING THE ALTERNATOR, WHICH DESCRIBED THE ISSUE HE EXPERIENCED. *JB UPDATED 09/10/15*LJ
Electrical system, Jul 9, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jun 6, 2015
I NOTICED SOMETHING STRANGE WAS GOING ON WITH MY CAR WHEN MY STEREO WOULD NO LONGER WORK, SO I CALLED THE DEALER IN WHICH I PURCHASED IT FROM WHO TOLD ME THERE WAS A RECALL ON THE ALTERNATOR. THIS WAS THE FIRST I HAD HEARD OF THIS, AND I HAE RECEIVED ZERO INFORMATION FROM ANYONE CONCERNING THIS MATTER.
Other or unspecified, May 29, 2015
TO WHOM IT MAY CONCERN, I'M WRITING THIS COMPLAINT ABOUT MY AGENCY FAILING TO SET AN APPOINTMENT AND FOLLOWING BACK IN ORDER TO GET A RECALL APPOINTMENT SET. I'M IN DESPERATE NEED OF ASSISTANCE AND GUIDANCE AS TO WHAT STEPS I SHOULD TAKE NEXT FOR THE RECALL ON MY CAR TO GET FIXED. I CALLED MAY 4TH 2015 TO SOUTH POINT AGENCY 5210 IH-35 SOUTH AUSTIN TEXAS 78745 [XXX] AND GOT IN CONTACT WITH THE SO THEY SAY PERSON IN CHARGE OF RECALL APPOINTMENTS. HER NAME IS [XXX], SHE WAS NOT VERY POLITE AND COMMUNICATED WITH ME THAT THERE WAS A VERY LONG LINE AND SHE WOULD CALL ME WHEN THE PART WAS IN. NO NAME, RECALL NUMBER, CAR VIN , NO INFORMATION WAS TAKEN DOWN. I CALLED ONE WEEK LATER DUE TO NOT RECEIVING A FOLLOW BACK LIKE PROMISED ABOUT MY STATUS AND SHE YET AGAIN MENTIONED SHE WOULD CALL ME BACK. IT'S BEEN A MONTH NOW. SHE HAS NOT FOLLOWED BACK, NO APPOINTMENT HAS BEEN SET, I'M CONCERNED FOR MY SAFETY AND MY VEHICLE HAS BEEN ACTING DIFFERENTLY. PLEASE GUIDE ME TO WHAT STEP I SHOULD TAKE NEXT. I WILL SEND THIS COMPLAINT AND CALL THE MANAGER OF THE AGENCY AT THIS TIME AS WELL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, May 22, 2015
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500.
Air bags, May 22, 2015, crash
TL* THE CONTACT OWNED A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD, NECK, BACK, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Structure, Other or unspecified, May 11, 2015, crash
04/15/2015 THERE WAS A MUTUAL ACCIDENT OR FAULTY DUE TO SECOND DRIVER BEING BLINDED BY A TRUCK ON A MERGE INTO A DRIVE THRU BANKING AT PNC BANK N 87TH AND COTTAGE GROVE CHICAGO, ILLINOIS. I WAS SITTING IN THE TURN AND THE OTHER CAR HIT THE VEHICLE AT 45 MPH ON A 30 MPH SPEED LIMIT. THERE WAS MINIMAL DAMAGE TO THE OTHER DRIVERS FRONT BUMPER, ALSO STRUCTURAL DAMAGE TO MINE. HOWEVER, THE ENTIRE BUMPER FELL OFF THE VEHICLE, THERE IS APPROXIMATELY 4500 DOLLARS WORTH OF REPAIRS TO BE DONE. AT ANY RATE THE BUMPER SHOULD HAVE SUSTAINED A DENT OR CRACK NOT THE ENTIRE BUMPER FALL OFF AND ALL PLASTIC PIECES HOLDING IT TOGETHER EITHER. WHAT IT IS WITH A 20K + CAR THAT A HIT EVEN AT THAT SPEED WOULD TAKE THE ENTIRE BUMPER OFF A CAR AND ALL PIECES HAVE TO BE REPLACED ALONG WITH THE CONDENSER. THAT'S A REALLY BUM DEAL FOR A CAR THAT SUPPOSED TO BE SAFE. IT CAN'T HANDLE NOTHING. BUT AN OLDER CAR CAN PLEASE INVESTIGATE CAR STRUCTURE FOR DEFECTS. OBVIOUSLY THERE IS AND NOT FAIR AT ALL PLEASE ALLOW MANUFACTURE TO DO REPAIRS NOT FAIR AT ALL. WHO MAKES A BUMPER ON ANY CAR PLASTIC AND THE SCREWS TOO. PLEASE HELP NOT FAIR