2013 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 360 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Charger model years with reports.
Of the 2013 reports, 25 involved a crash and 20 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Representative owner complaints
360 reports, newest first.
Electrical system, Vehicle speed control, Engine, Dec 7, 2014
THERE IS A RECALL I JUST RECEIVED IN THE MAIL TODAY ON MY CAR P60 (ALTERNATOR) AND I WAS DRIVING DOWN THE ROAD YESTERDAY DEC 6, WHEN EVERYTHING SHUT DOWN ON ME...WHILE DRIVING 45 MPH IN CONGESTED TRAFFIC ALMOST CAUSING A DEADLY ACCIDENT. THEY SAID THERE IS NO REMEDY YET BUT THEY WILL PUT A NEW DEFECTIVE ALTERNATOR ON MY CAR LEAVING ME IN THE SAME SITUATION IF THIS HAPPENS AGAIN UNTIL THE PROBLEM IS RESOLVED. I FEEL THE CAR SHOULD BE REPLACED AT THEIR EXPENSE AS IT IS NO LONGER SAFE IN MY OPINION FOR ME TO DRIVE WITH CHILDREN BECAUSE WE WERE ALMOST KILLED YESTERDAY WHEN THIS HAPPENED THERE WAS NO WARNING IT JUST WENT DOWN. DODGE WILLNOT GIVE ME A RENTAL CAR SINCE I AM 900 MILES OVER WARRANTY BUT THIS IS A RECALL SO IM STUCK WITH NO CAR AND EVEN WHEN I GET IT BACK IT IS STILL DEFECTIVE. PLEASE HELP! *TR
Electrical system, Dec 3, 2014
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD INTERMITTENTLY FLICKER OFF AND ON. THE FAILURE PROGRESSED AND THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING AT AN INDEPENDENT REPAIR FACILITY. THE TECHNICIAN STATED THAT THE BATTERY WAS NOT PROPERLY RECEIVING A CHARGE AND THE ALTERNATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Power train, Engine, Oct 30, 2014
I HAVE TWO VEHICLES OF THE SAME YEAR. THE SAME THING HAPPENED TO BOTH VEHICLES. FROM A STOP TO INCREASE SPEED, TRANSMISSION STICKS IN FIRST GEAR. I HAVE SINCE LEARNED TO EITHER STOP AND START AGAIN OR PLACE IN NEUTRAL AND THEN BACK TO DRIVE. *TR
Electrical system, Oct 24, 2014
MY 2013 DODGE CHARGER HAD IT'S ALTERNATOR FAIL AT AROUND 12000 MILES BACK IN MAY OF 2014. I SEE THAT CHRYSLER HAS NOW RECALLED THE CAR (NHTSA CAMPAIGN NUMBER: 14V634000) FOR THE SAME ISSUE. HOWEVER, I HAVE NOT BEEN ABLE TO GET A STRAIGHT ANSWER FROM THEM IN REGARDS TO WHETHER OR NOT THE DEALER FIXED THE ISSUE WHEN THEY REPLACED THE ALTERNATOR IN MAY 2014 OR WHETHER IT IS STILL A LINGERING ISSUE. I ALSO FAILED TO GET A RESPONSE AS TO WHETHER OR NOT IT IS SAFE TO DRIVE THE VEHICLE IF THE ISSUE IS STILL LINGERING. I TRIED COMMUNICATING WITH THEM ELECTRONICALLY THROUGH THEIR WEBSITE AND THEIR 1800 RECALL NUMBER. THE 1800 RECALL NUMBER WAS A WASTE OF TIME BECAUSE THE LADY ANSWERING THE PHONE ONLY REPEATED BACK INFORMATION THAT WAS PART OF THE PUBLIC RELEASE OF THE RECALL. THE LADY ANSWERING THE PHONE ALSO TRIED TO MAKE IT SEEM LIKE ITS UNKNOWN WHETHER OR NOT MY VEHICLE IS EVEN PART OF THE RECALL. THAT SEEMS STRANGE CONSIDERING THE FACT THAT MOST ALTERNATORS DO NOT FAIL AT 12000 MILES AND MY CHARGER MATCHES THE DESCRIPTION OF VEHICLES THAT COULD BE AFFECTED BY THE RECALL. GIVEN THE POSSIBLE CONSEQUENCES THAT COULD OCCUR, I WANTED SOME REASSURANCES FROM CHRYSLER THAT THE VEHICLE WAS SAFE TO DRIVE. *TR
Electrical system, Oct 20, 2014
WHILE ENTERING THE HIGHWAY, THE CALL STALLED AND SEEMS AS IF THERE WAS TROUBLE AUTOMATICALLY SWITCHING GEAR. AT FIRST WE THOUGHT IT WAS JUST TIME FOR AN OIL CHANGE. SO AFTER GETTING THE OIL CHANGE, THE RADIO AND ENGINE WENT HAY-WIRE. SHE COULDN'T SHUT OFF THE ENGINE FOR OVER 30 MINUTES. WHEN WE TOOK THE CAR TO THE DODGE DEALERSHIP REGARDING OUR ISSUES, THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG. I BOUGHT THIS CAR FOR MY WIFE AND HAVE SERIOUS CONCERNS. CLEARLY THERE IS SOMETHING WRONG!!!!!!!!!!!! *TR
Seat belts, Oct 15, 2014
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO LATCH INTO THE BUCKLE. THE PASSENGER HAD TO BE SEATED WITHOUT PROTECTION OF SEAT BELT DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Electrical system, Sep 8, 2014
WELL I WAS DRIVING ON HALLANDALE BEACH BLVD IN SOUTH FLORIDA AND MY DODGE CHARGER SHUT OFF ON ME AFTER GIVING ME A "BATTERY SAVER MODE" MESSAGE. I HAD JUST PICKED IT UP FROM THE DEALER AND THEY TOLD ME IT WAS A COMPUTER ISSUE BUT MY BELIEFS IS THAT THEY LIED. I WENT ONLINE TO LOOK UP SOME INFORMATION ABOUT THE MESSAGE GIVEN AND MANY PEOPLE HAVE COMPLAINED ABOUT IT. PLEASE DO FURTHER INVESTIGATING ON THIS ISSUE. LUCKILY I'M STILL UNDER WARRANTY AND I WILL BE IN THERE TOMORROW MORNING TO SPEAK TO THEM IN PERSON ABOUT THIS ISSUE. *TR
Air bags, Aug 29, 2014
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATORS REMAINED ILLUMINATED. THE DEALER STATED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Air bags, Seat belts, Aug 25, 2014, crash
TL* THE CONTACT OWNED A 2013 DODGE CHARGER. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT. A POLICE REPORT WAS FILED AND TWO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,914. UPDATED 02/02/15*LJ UPDATED 6/8/2015 *JS
Latches/locks/linkages, Aug 22, 2014
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE TRUNK LID FAILED TO REMAIN CLOSED. WHILE THE VEHICLE WAS PARKED, THE TRUNK OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,359.
Power train, Electrical system, Aug 21, 2014
WHILE DRIVING MY "AWD" CHARGER DOWN MY HILL IN THE MIDDLE OF A SNOW STORM MY "AWD" SYSTEM FAILED ON ME AND ILLUMINATED A MESSAGE STATING "SERVICE AWD". I PULLED OVER TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK AND RESTARTED AND AWD WAS STILL UNAVAILABLE. WITH ONLY RWD I DROVE THE CAR TO THE DEALERSHIP WITH IT SPINNING OUT MULTIPLE TIMES FOR THEM TO TAKE A LOOK AT THE SYSTEM HOWEVER WHEN I ARRIVED AT THE DEALERSHIP THE SYSTEM BEGAN FUNCTIONING AGAIN AFTER SHUTTING MY CAR OFF THERE AND TURNING IT BACK ON. THE TECHNICIANS WERE UNABLE TO REPLICATE THE ISSUE AND WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE SYSTEM. THIS IS DANGEROUS AS ANYONE COULD BE DRIVING AND HAVE THE AWD SYSTEM FAIL ON THEM AT ANY GIVEN POINT INTERMITTENTLY OR PERMANENTLY AND NEEDS TO BE INVESTIGATED MORE DEEPLY. *TR
Electrical system, Seats, Aug 21, 2014
ON APPROXIMATELY 4/16/2014 WHILE DRIVING MY GIRLFRIEND ATTEMPTED TO USE THE SEAT HEATER ON THE FRONT PASSENGER SIDE. WHEN PRESSING THE BUTTON ON THE 8.4 INCH SCREEN WE WERE ABLE TO HEAR A CLICK AND THEN THE FUNCTION WHICH AS ILLUMINATED ON THE SCREEN TURNED OFF. SHE TRIED MULTIPLE TIMES BUT THE HEATED SEAT WOULD NOT STAY ON. I HAD THE DEALERSHIP LOOK UP THIS ISSUE AND THE FOLLOWING WAS FOUND: "CS - B1EB2 - 1B R/F SEAT HEATER SENSOR-CIRCUIT RESISTANCE ABOVE THRESHOLD, INSPECTED HEATED SEAT MODULE CONNECTOR AND HEATED SEAT PAD CONNECTOR LOOKS OK, CHECKED FOR SHORT TO VOLTAGE CIRCUIT P688 OK, CHECKED CONTINUITY FROM MODULE TO CUSHION PAD CONNECTOR CIRCUIT P688 NO CONTINUITY, CHECKED SHORT TO GROUND, CIRCUIT IS SHORTED TO GROUND, REMOVED SEAT INSPECTED WIRING, FOUND WIRING GOT RUB THRU ON SEAT FRAME. INSPECTED HEAT SEAT CUSHION PAD SENSOR, FOUND HEATED SEAT PAD SENSOR INTERNAL FAILURE ORDERED SEAT CUSHION, REPAIR CIRCUIT P688, CLEARED DTCS AND CHECK IF HEATED SEAT IS WORKING, SEAT IS STILL NOT WORKING, R/F SEAT IS READING THAT ITS -40 DEGREES. REMOVED SEAT AND REPLACED PASSENGER FRONT CUSHION HEATED ELEMENT AND VERIFY REPAIR". SO I WAS DRIVING AROUND WITH A HEATED SET WHERE THE GROUND WIRE RUBBED THROUGH ON THE SEAT FRAME. LUCKILY THEIR WAS FIRE IN THE VEHICLE DUE TO MY GIRLFRIEND REPEATEDLY PUSHING THE BUTTON IN AN ATTEMPTED TO GET THE SEAT TO WORK. *TR
Electrical system, Aug 21, 2014
ON MAY 5TH, 2014 WHEN I ENTERED MY VEHICLE AND STARTED IT BOTH EXTERIOR SIDE MIRRORS BLIND SPOT DETECTION MIRRORS WERE ILLUMINATED AND A MESSAGE IN THE CENTER INSTRUMENT DISPLAY SCREEN STATED; "BLIND SPOT DETECTION SYSTEM UNAVAILABLE". DEALERSHIP WAS UNABLE TO TAKE A LOOK AT IT AT THIS TIME BUT AN APPOINTMENT WAS MADE FOR MAY 8TH. THE NIGHT OF MAY 5TH THE BLIND SPOT DETECTION SYSTEM BEGAN FUNCTIONING AGAIN BUT WAS NOT WORKING FOR APPROXIMATELY 6 HOURS EVEN WITH SHUTTING OFF AND RESTARTING THE VEHICLE MULTIPLE TIMES AND CHECKING TO MAKE SURE SENSORS WERE CLEAN. DODGE DEALERSHIP WAS UNABLE TO REPLICATE THE ISSUE AND NO FURTHER ACTION WAS TAKEN. THIS IS A SAFETY ISSUE TO NOT HAVE THESE SYSTEMS AVAILABLE ESPECIALLY IF MANY OTHER PEOPLE HAVE COME ACCUSTOM TO DEPENDING ON THESE (EVEN IF THEY SHOULDN'T BE). *TR
Electrical system, Aug 21, 2014
ON AUGUST 2ND, 2015 AT APPROXIMATELY 2:30PM WHILE BACKING OUT OF MY DRIVEWAY ONTO A BUSY STREET WHEN I PLACED MY CAR IN REVERSE I OBSERVED MY BACKUP CAMERA NOT TO BE FUNCTIONING AND SHOWING A BLACK SCREEN. I ATTEMPTED MULTIPLE TIMES TAKING THE CAR OUT OF GEAR AND THAN PLACING IT BACK IN REVERSE AGAIN WITH NO EFFECT. I THEN SHUT THE VEHICLE OFF AND TURNED IT BACK ON THEN PLACING THE CAR IN REVERSE. A BLACK SCREEN STILL SHOWED BUT THE TEXT STATING "CHECK SURROUNDING AREAS" POPPED UP ON THE TOP OF THE SCREEN (STILL NO IMAGE SHOWING). I NOTIFIED THE DEALER IMMEDIATELY AND TOOK IT IN FOR THEM TO TAKE A QUICK LOOK BEFORE CLOSING. TECHNICIAN INFORMED ME HE COULD NOT FIND ANY CODES, AND THAT ALL WIRING AND CONNECTIONS APPEARED TO BE FINE BUT TOLD ME TO MAKE AN APPOINTMENT. I MADE AN APPOINTMENT FOR THE FOLLOWING MONDAY. WHEN I WENT TO LEAVE THE DEALER THAT SATURDAY I PLACED MY CAR IN REVERSE AND THE CAMERA WAS FUNCTIONING FINE (HAVEN'T HAD AN ISSUE SINCE). I DROPPED MY CAR OFF SUNDAY NIGHT AND THE DEALER HAD IT MONDAY & TUESDAY AND COULD NOT REPLICATE THE ISSUE. THE ITEM WAS NOT REPLACED UNDER WARRANTY AND DODGE IS BASICALLY INFORMING ME THAT A INTERMITTENT ISSUE IS FINE. *TR
Suspension, Jul 17, 2014
2011-2014 DODGE CHARGER TENSION STRUT. I AM THE FLEET PARTS MANAGER AT A MUNICIPALITY IN TEXAS. WE CURRENTLY HAVE APPROXIMATELY 100 DODGE CHARGERS RANGING FROM 2009-2014. WE ARE HAVING TO REPLACE THE TENSION STRUTS ON BOTH SIDES EVERY 15-20 THOUSAND MILES DUE THE BUSHINGS BEING TORN. DODGE WILL NOT RECOGNIZE THIS PROBLEM AND WILL NOT WARRANTY THESE TENSION STRUTS AFTER THE FIRST TIME...SOMETHING REALLY NEEDS TO BE DONE AS THE FAILURE RATE IS ALARMING TO ME AND THE OFFICERS THAT DRIVE THESE CARS EVERYDAY. *TR
Air bags, Jul 10, 2014
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 21,000.
Air bags, Jun 27, 2014
MY AIRBAG LIGHT CAME ON AND STAYED ON. I REFERRED TO THE OWNER'S MANUAL, WHICH STATED TO SEEK SERVICE IMMEDIATELY. I WENT TO THE DEALERSHIP WHERE I PURCHASED MY NEW VEHICLE. I WAS TOLD OH THERE'S A RECALL, WE NEED TO MAKE YOU AN APPOINTMENT. I TOOK MY CAR IN ON THE SCHEDULED DAY, BUT THE NEXT DAY I WAS TOLD THAT ITS A WIRING ISSUE AND THE AIRBAGS MAY NOT DEPLOY. THE FACTORY WARRANTY EXPIRED SO YOU'RE RESPONSIBLE IS WHAT I WAS TOLD BY THE DEALERSHIP AND CHRYSLER GROUP LLC. I DISAGREE SINCE THIS COULD POTENTIALLY BE A FACTORY DEFECT. NO PRELIMINARY INVESTIGATION SINCE THIS SAME ISSUE IS KNOWN WITH THE 2012 MODELS. WHAT DOES IT TAKE BEFORE A RECALL IS ISSUED ON THESE DODGE CHARGERS. ANY INFORMATION YOU PROVIDE IS GREATLY APPRECIATED. THANKS CONCERNED MILITARY SERVICE MEMBER *TR
Power train, Vehicle speed control, Engine, Jun 5, 2014
HAVING MULTIPLE PROBLEMS WITH MY CHARGER WHICH ONLY HAS 7300 MILES ON IT. LIKE OTHERS HAVE MENTIONED, WHEN AT A COMPLETE STOP, THE CAR WILL JUMP FORWARD. FEELS LIKE TRANSMISSION SHIFTING LATE. THEN WHEN DRIVING AND GETTING UP TO SPEED, THE RPMS WILL JUMP UP BUT THE CAR DOES NOT SPEED UP. THE LAST TIME THE RPMS INCREASED, I QUICKLY TOOK MY FOOT OFF THE GAS PEDAL, AND THE RPMS CONTINUED TO RISE TO 5K. BOTH ISSUES HAPPEN SPORADICALLY. HAVE TAKEN TO DEALER 2X. FIRST TIME THEY HAD FOR 2 DAYS, REPROGRAMMED THE TRANSMISSION AND SAID THEY FIXED IT. I TOOK IT HOME OVER THE WEEKEND AND BOTH ISSUES STILL HAPPENED. TOOK CAR BACK IN ON MONDAY AND THIS TIME THEY HAD IT FOR 4 DAYS AND GAVE ME A RENTAL CAR. TODAY I WAS TOLD THAT CHRYSLER IS AWARE OF THE PROBLEM (VALVE BODY SEPARATE PLATE PART) AND IS WORKING ON A FIX. THE PART/FIX WAS SUPPOSED TO BE AVAILABLE AT END OF MAY/EARLY JUNE, BUT SINCE IT'S ALREADY 6/5, OBVIOUSLY THAT DATE WAS NOT AN ACCURATE TIME FRAME. (STAR CASE NO. S1421000013 DATE 4/9/14) THE DEALERSHIP STATES THEY CANNOT DO ANYTHING TO FIX THIS UNTIL THE PART IS AVAILABLE. THEY COULD NOT LET ME KEEP THE RENTAL CAR (WARRANTY COVERAGE TIME MAX OUT), AND GAVE ME BACK MY CHARGER TO DRIVE UNTIL THEY CAN FIX IT. I WORRY ABOUT THE PROBLEMS AND WHAT ELSE COULD GO WRONG, OR IF THE RPMS WILL CAUSE PROBLEMS WITH MY SPEED, CAUSE A WRECK, OR JUST CAUSE FURTHER DAMAGE TO THE TRANS/ENGINE. NOT A HAPPY NEW CAR OWNER. *TR
Power train, Apr 25, 2014
WHEN STOPPING THE VEHICLE, THE VEHICLE LURCHES BADLY RIGHT BEFORE IT STOPS. THE DEALER SAYS THERE IS NOT A FIX UNTIL THE END OF MAY/EARLY JUNE. WE WERE TOLD TO PICK UP THE CAR AND CONTINUE TO DRIVE IT UNTIL SOMEBODY NOTIFIES US. IT IS VERY ALARMING EVERY TIME YOU GO TO STOP. *TR
Structure, Vehicle speed control, Apr 21, 2014
MY 2013 DODGE CHARGER HAS POWER ADJUSTABLE PEDALS. AFTER OWNING THE CAR FOR ABOUT 6 MONTHS, THE PEDALS BEGAN TO RANDOMLY MOVE ON THEIR OWN. AS I ALWAYS KEPT THE PEDALS IN THE FULLY RETRACTED POSITION, THIS MEANT THAT THE PEDALS WOULD MOVE TOWARDS ME AND IF MY FOOT WAS ON THE ACCELERATOR PEDAL, THE CAR WOULD ACCELERATE AS THE PEDALS MOVED TOWARDS ME. THE OCCURRENCES WERE RANDOM, SOMETIMES HAPPENING MULTIPLE TIMES WITHIN A FEW MINUTES AND SOMETIMES AT LOW SPEEDS AND SOMETIMES AT HIGHWAY SPEEDS. SOMETIMES IT WOULDN'T HAPPEN FOR SEVERAL DAYS, THEN START DOING IT AGAIN. I TOOK THE CAR INTO A CHRYSLER DEALER IN EARLY JANUARY, 2014 AND THEY SAID THEY COULDN'T LOOK AT IT FOR SEVERAL DAYS. I DIDN'T TAKE IT BACK AND PUT IT ON MY TO-DO LIST AS THERE WERE A FEW OTHER THINGS ON THE CAR THAT I NEEDED FIXED AND WAS DOING A LOT OF TRAVELING. REGARDLESS, THE CONDITION STOPPED IN LATE MARCH AND DIDN'T OCCUR FOR OVER 3 WEEKS. AS IT WAS EXTREMELY COLD IN MICHIGAN, I THOUGHT THAT THE WEATHER MIGHT HAVE BEEN A CONTRIBUTOR TO THE PROBLEM. BUT THEN, IT STARTED HAPPENING AGAIN IN MID-APRIL WHEN IT WAS WARM, SOMETIMES 6-10 TIMES WITHIN SEVERAL MINUTES. WHEN TRYING TO MOVE THE PEDALS BACK TO THE FULLY RECESSED POSITION WITH THE SWITCH ON THE SIDE OF THE SEAT, IT WOULDN'T RESPOND AND I HAD TO MOVE THE SEAT BACK AND FORTH A FEW TIMES BEFORE THE PEDAL SWITCH WORKED. THERE ARE AND HAVEN'T BEEN ANY OBSTRUCTIONS EVEN CLOSE TO THE SWITCH AND THE CAR WAS IN PERFECT CONDITION. I SUSPECT A SWITCH PROBLEM BUT DON'T KNOW YET. *TR
Engine, Mar 17, 2014
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Electrical system, Structure, Mar 14, 2014
WIFE COMPLAINED OF TRUNK OPENING BY ITSELF. CAR HAS KEYLESS PASSIVE ENTRY SYSTEM AND I SUSPECTED SHE WAS ACCIDENTALLY HITTING THE TRUNK RELEASE BUTTON. PROBLEM BECAME PROGRESSIVELY WORSE AND ON TWO OCCASIONS SHE HAD TO STOP ON THE SIDE OF BUSY HIGHWAYS TO CLOSE THE TRUNK PUTTING HER AT A SUBSTANTIAL RISK OF INJURY OR DEATH. A BRIEF ONLINE SEARCH SHOWS AN HISTORICAL PROBLEM INVOLVING THIS COMPLAINT. AT FIRST THE PROBLEM WAS HUMOROUS BUT AFTER HER HAVING TO STOP ON THE LIE THE HUMOR QUICKLY FADED AND CONCERN AROSE. THE CAR IS AT THE DEALER FOR A FIX AND I EXPRESSED MY CONCERN AND WAS BLOWN OFF. THIS MAY NOT BE THE TYPICAL SAFETY PROBLEM ASSOCIATED WITH POTENTIAL INJURIOUS EVENTS BUT AN UNFORESEEN OR UNEXPECTED REACTION TO THIS SITUATION COULD LEAD TO UNINTENDED ACCIDENTS. *TR
Engine, Mar 11, 2014
UPDATE 03/11/2014: SO I FINALLY CONTACTED THE ?CHRYSLER CUSTOMER SERVICE" NUMBER AND WAS ADVISED THAT THEY WERE AWARE OF THE PROBLEM AND WOULD BE FORWARDING MY COMPLAINT TO "THE BACK ORDER PARTS DIVISION". WHAT THE HECK IS THAT??? I HAD TO RETURN THE RENTAL THAT WAS COVERED IN MY WARRANTY BECAUSE IT ONLY PROVIDES FOR 5-DAYS OF COVERAGE. (YES, YOU HAVE A MINIMUM OF 5 DAYS COVERAGE EVEN WHEN PARTS ARE BACK ORDERED THREE WEEKS. I DIDN'T KNOW DETROIT WAS THAT FAR AWAY). THE CUSTOMER SERVICE PERSON THEN TOLD ME THAT THE SERVICE MANAGER WOULD BE CALLING ME. FIVE DAYS LATER, I STILL HAVE NOT HEARD FROM THE SERVICE MANAGER. I DID HOWEVER, GET A CALL FROM CHRYSLER ADVISING ME TO CALL THE SERVICE DEPARTMENT. WHY SHOULD I HAVE TO DO THAT? I'M THE CUSTOMER. THEY SHOULD BE SERVICING ME. SO AS OF THIS DATE I HAVE OWNED THE CAR FOR FOUR WEEKS, DRIVEN IT FOR THREE DAYS, AND IT'S BEEN IN THE SHOP EVER SINCE WITH NO ESTIMATED TIME OF REPAIR AND NO COMPENSATION FOR MY TIME LOST AT WORK, VACATIONS CANCELLED, AND EXTRA INCURRED EXPENSES OF SUBSTITUTE TRAVEL. NOT TO MENTION THAT I'M STILL ON THE HOOK BECAUSE CHRYSLER WON'T EVEN STAND BEHIND THEIR PRODUCT ENOUGH TO AT LEAST BUY IT BACK. THANKS CHRYSLER!!! *TR
Power train, Mar 11, 2014
CHRYSLER ISSUED A RECALL ON MY VEHICLE IN DECEMBER 2013 BUT AS OF TODAY CANNOT TELL ME WHEN THEY WILL KNOW HOW TO FIX IT. I BELIEVE THAT THIS IS UNREASONABLE. ALSO, THEY HAVE NOT ONCE TOLD ME WHETHER OR NOT IT IS SAFE TO CONTINUE TO DRIVE MY VEHICLE. I BELIEVE AT THIS POINT I SHOULD BE ENTITLED TO A FULL REFUND ON THIS VEHICLE. *TR
Vehicle speed control, Feb 24, 2014
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,900.