2013 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 360 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Charger model years with reports.
Of the 2013 reports, 25 involved a crash and 20 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Representative owner complaints
360 reports, newest first.
Visibility/wiper, Aug 16, 2017
MY WINDSHIELD WIPERS WILL NOT TURN OF WHILE THE CAR IS RUNNINGF. THEY CANNOT BE ADJUSTED AND THE WINDSHIELD WIPERS SPRAY DOESN'T WORK EITHER.
Electrical system, Air bags, Structure, Aug 16, 2017
I'M SORRY BUT THE THE CHECKLIST THAT FOR THE DEFECTIVE ITEMS ON THE VEHICLE AND YOU GUYS WERE ASKING WHAT DEFECTIVE ITEMS DO YOU HAVE AND IT WOULDN'T LET ME CHECK MARK THE BOXES HIM BUT PRETTY MUCH EVERYTHING THAT YOU HAVE ON THAT SCREEN IS WRONG WITH MY CAR IT HAS BROKE DOWN LOST POWER ALL POWER I WAS DRIVING ABOUT 45 MILES AN HOUR I HAD NO CONTROL OVER THE VEHICLE I HAD CARBON MONOXIDE A POISON AND I'M GETTING MY BLOOD WORK RIGHT NOW AS WE SPEAK AND I JUST DISUSED THIS ISSUE WITH ONE OF THE REPRESENTATIVES THERE AND I FEEL LIKE THIS CAR IS GOING TO CATCH ON FIRE BECAUSE IT'S BEEN OVERHEATING SO I DON'T THINK IT'S REAL SAFE FOR ME TO DRIVE IT AND TAKE IT TO THE SHOP YESTERDAY AND THEY TOLD ME COME BACK TODAY SO IT'S RUNNING AROUND AND IS BUYING PARTS FOR HIS CAR AND IT'S HIRING SOMEBODY TO INSTALL IT YOU KNOW HIM BUT NOTHING MAJOR A CERTIFIED MECHANIC HAS TO DO IT AND MY ENGINE IT IT'S IT'S SOMETHING WRONG WITH THAT MY EMISSIONS NEVER BEEN DONE THE SMOG HAS NEVER BEEN DONE IT'S KEEPING MILES AND ALSO THE SUSPENSION IIS NOT STABLE, THESE CORROSION NEEDS TO BE TAKEN CARE OF ITS ON THE TOP ROOF TOWARDS THE FRONT WINDOW. ALSO THE SUSPENSION IS SQUEKING AND ROCKING BACK AND FORTH WHICH IT'S N THE REAR END OF THE CAR... ALSO IT'S GETTING 11MPG 9MPG CITY IT'S NOT CORRECT IT SHOULD GET 20MPG IN CITY I DRIVE WITH CASTION IS GETTING ABOUT 9 TO 10 MILES A GALLON IN THE CITY AND THAT'S NOT RIGHT I'M DOING IT BY CALCULATING BECAUSE I DON'T THIS THIS CLUSTER WORKS .... PLEASE CALL ME
Electrical system, Aug 16, 2017
ALTERNATOR BAD IN CAR NEED TO EXPAND RECALL LIST ON VIN NUMBER. CAR START SMELLING LIKE BURNING THEN DIED ON HIGHWAY IN FRONT OF DUSTY COLLISION POCOLA OK. DUSTY OWNER OF BUSINESS AND LICENSE AUTO REPAIR PLACE STATED MY ALTERNATOR WAS BAD. THAT ME AND MY DOWN SYNDROME SON WAS LUCKY.
Electrical system, Electronic stability control (ESC), Aug 14, 2017, fire
IF THE ALTERNATOR FAILS, THE VEHICLE STALL WITHOUT WARNING, TOOK THE CAR TO THE DEALERSHIP AND BEEN TOLD THAT RECALL P60 IS ONLY FOR 160 AM ALTERNATOR AND MY IS 180 BUT THE SAME PROBLEM HAPPEN TO MY CAR.
Electrical system, Aug 13, 2017, fire
THE CAR WAS SHUT DOWN FOR 1 1/2 HOURS AND SITTING IN A PARKING LOT WITH NOTHING RUNNING OR ON. WHEN THE CAR WAS STARTED AS NORMAL, THERE WAS AN ODD SOUND COMING FROM UNDER THE HOOD. I POPPED THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. I SHUT THE CAR DOWN AND BLACK SMOKE WAS COMING FROM THE ALTERNATOR. I HEARD POPPING AND SIZZLING COMING FROM THE ALTERNATOR.
Power train, Aug 8, 2017
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (LOCATED AT 23820 CREEKSIDE RD, VALENCIA, CA 91355) WHERE IT WAS DIAGNOSED THAT THE PCM WAS NOT COMMUNICATING WITH THE SCANNER. THE DEALER ALSO INFORMED THE CONTACT THAT THEY NEEDED MORE TIME TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD CONTACT THE SERVICE ADVISER DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 67,540.
Electrical system, Engine, Fuel/propulsion system, Aug 5, 2017
HELLO MY 2013 DODGE CHARGER 3.6 WHILE I WAS DRIVING THE VEHICLE HAS JUST SHUT DOWN WITH NO WARNINGS AND I HAD TO GET IT TOWED TO A DODGE SHOP U WAITED ON MY VEHICLE FOR DAYS AND THEY SAID IT WAS A BLOWN FUSE BUT I'M IN THE TECHNOLOGY FIELD AND IT SEEMS TO ME THAT SOMEONE HAS ACCESS OR REMOTELY ACCESS TO MY VEHICLE NOW I HAVE ISSUES WITH MY FUEL WHICH I'M GETTING 10 MILES A GALLON, AND MY VEHICLE IS GETTING TO A POINT TO WEAR I HAVE TO PULL OVER BECAUSE IT'S GETTING OVERHEATED SOMETHING IS SERIOUSLY WRONG AND I FEEL UNSAFE ANYTIME YOUR VEHICLE SHUTS OFF WHERE YOU DON'T HAVE CONTROL OF IT IT'S A HAZARD TO EVERYONE MY UCONNECT RADIO ASK FOR A ANTI THEFT CODE BUT IT WAS BEFORE I TOOK IT TO AUTO NATION DODGE IT REALLY NEEDS TO BE LOOKED AT I'VE PARKED THE VEHICLE IT HAS 67000 MILES AND I JUST BOUGHT IT IN OCTOBER OF LAST YEAR ALSO THE WINDOWS ROLL DOWN BY THERE SELFS THE VEHICLE WAS GOING ABOUT 45 MPH ON CITY HWY AND THE DEALERSHIP NEVER HAD IT SMOKED BEFORE THEY SOLD IT TO ME
Electrical system, Aug 3, 2017
FOR SOME REASON NO MATTER HOW MANY TIMES I REPLACE IT, THE FRONT FUSE FOR THE A.C. WHERE THE ENGINE IS LOCATED KEEPS GETTING SOMETHING BURNED ON THE SIDE OF IT CAUSING MY A.C. TO STOP BLOWING COOL AIR. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR NOT. I HAVE SEEN A LOT OF OTHER PEOPLE THAT OWN THIS TYPE OF CAR HAVING THE SAME PROBLEM.
Electrical system, Jul 31, 2017
EVERY 3 MONTHS SINCE PURCHASING THE CAR THE BATTERY WILL BE DEAD. WHEN I HAVE BATTERY CHECKED WILL TEST GOOD. PUT BATTERY BACK ON AND WILL LAST 3 MORE MONTHS AND THEN DEAD AGAIN! EVER SINCE PURCHASING VEHICLE IN JUNE 2013. BATTERY SAVER MODE COMES ON MESSAGE SCREEN REGULARLY. WHENEVER BATTERY SAVER MODE IS ON MESSAGE SCREEN AM NOT ABLE TO USE RADIO OR OTHER ITEMS ON 8.4 INCH RADIO/NAV/PHONE SCREEN... WHEN ACCELERATING AT LIGHT, CAR HESITATES WHEN PUSHING GAS PEDAL AND THEN WHEN IS PUSHED A LITTLE FURTHER CAR LUNGES, NOT SMOOTH ACCELERATION. ALWAYS STARTS OUT SLOW AND SMOOTH THEN HESITATES (SEEMS LIKE GOING TO STALL) THEN LUNGES.
Electrical system, Jul 28, 2017
I WAS DRIVING DOWN STREET ALTERNATOR FAILED WITHOUT WARNING,WHICH IN TURN MADE CAR COME TO A COMPLETE STOP WITH TOTAL LOST OF POWER.I HAD CAR TOWED TO ANTIOCH CHRYSLER WHICH COST ME $1300 FOR ALTERNATOR ,BATTERY LABOR
Electrical system, Jul 28, 2017
WHEN DRIVING I COULD HEAR A NOISE WHICH I THOUGHT WAS THE TRANSMISSION THEM I COULD SMELL A FAINT SMELL OF BURNING PLASTIC. THEN THE BATTERY SAVER LIGHT CAME ON. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN. NEVER MADE IT. GOT ABOUT 2 MILES AND ABS LIGHT CAME ON AND TRACTION CONTROL LIGHT CAME ON. THE BRAKES WOULD ENGAGE ON THEIR ON THEIR OWN FINALLY THE CAR STARTED TO STALL AND COASTED TO A STOP. WHEN STOPPED THE WINDSHIELD WIPERS WERE RUNNING SLOWLY. HAD TO HAVE THE CAR TOWED TO DEALER AT MY COST. THEY SAID ALTERNATOR WAS BURNED UP AND IT ALSO BURNED UP THE BATTERY. EXTENDED WARRANTY WILL PAY FOR ALTERNATOR BUT NOT THE BATTERY. CAR HAS 43000 MILES.
Electrical system, Engine, Jul 21, 2017, fire
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 10 MPH, THE CONTACT HEARD A WHINING NOISE AND THE ABS, TRACTION, AND BATTERY SAVER INDICATORS ILLUMINATED. THE CONTACT STATED THAT HE WAS ABLE TO DRIVE THE VEHICLE HOME AT A SLOW RATE OF SPEED. WHILE PULLING INTO THE DRIVEWAY, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PARKED, EXITED THE VEHICLE, OPENED THE HOOD, AND SAW SMOKE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED THE DEALER (LARRY H. MILLER DODGE RAM HAVANA, 2727 S HAVANA ST, DENVER, CO 80014 (720) 907-1243) TO INQUIRE ABOUT AN ALTERNATOR RECALL BECAUSE HIS PREVIOUS DODGE CHARGER WAS INCLUDED IN A RECALL FOR THE ALTERNATOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900.
Electrical system, Jul 17, 2017
INTERMITTENT ELECTRICAL PROBLEMS SUCH AS THE WINDSHIELD WIPERS COMING ON, HEATER TURNING ON, GAUGES BLINKING ON AND OFF, FAILURE TO START AND STALLING WHILE DRIVING. I ASSUMED THE ALTERNATOR WAS BAD SO I ATTEMPTED TO DRIVE IT TO MY LOCAL REPAIR SHOP AND THE VEHICLE DIED IN THE DRIVEWAY. I HAD TO HAVE IT TOWED TO AN AUTOMOTIVE SHOP. THEY TOLD ME THAT THE BATTERY WAS FRIED AND THEY WOULD HAVE TO REPLACE IT TO DIAGNOSE THE VEHICLE. AS SOON AS A NEW BATTERY WAS INSTALLED IT IMMEDIATELY FRIED THAT BATTERY AND THEY SAID THAT THE ALTERNATOR WAS GENERATING HEAT AND BEGINNING TO SMOKE. THEY TOLD ME THAT THERE WAS A MAJOR ELECTRICAL SHORT THAT THEY COULD NOT DIAGNOSE AND SENT IT TO A DODGE DEALERSHIP FOR DIAGNOSIS. THIS PARTICULAR VIN NUMBER IS NOT UNDER THE CURRENT RECALL BUT ALL OF THE SYMPTOMS THE CAR WAS HAVING IS EXACTLY WHAT IS DESCRIBED IN THE RECALL NOTICE.
Electrical system, Jul 15, 2017
I WAS DRIVING FROM TULSA TO JOPLIN WHEN THE BATTERY SAVER LIGHT CAME ON. SHORTLY AFTER I LOST ALL DIGITAL GAUGES AND POWER STEERING. CAR SHUT OFF AND BECAME HARD TO CONTROL. I WAS IN LEFT LANE ON INTERSTATE WITH TRACTOR TRAILERS IN THE RIGHT LANE, CAR SLOWED TO AROUND 10 MILES AN HOUR AS I TRIED TO GET ACROSS RIGHT LANE ONTO SHOULDER. CAR IN RIGHT LANE WOULD NOT MOVE AND ALMOST CAUSED ACCIDENT. WAS ABLE TO GET CAR TO SHOULDER. ORIGINAL ALTERNATOR FAILED AT 130,000 MILES. DODGE WANTED OVER 600 DOLLARS TO REPLACE AND SAID THE ORIGINAL RECALL DID NOT EFFECT MY MODEL. PURCHASED A SECOND ALTERNATOR FROM AUTOZONE BUT IT WAS DEAD OUT OF THE BOX. THIRD ALTERNATOR LASTED FROM SEPTEMBER 2016 TO JULY 2017. INSTALLED FOURTH ALTERNATOR ON 7/15/2017 BUT DIAGNOSTICS SHOWS THE REGULATOR IS FAILING. AUTOZONE IS TELLING ME THAT DODGE HAS OTHER ISSUES CAUSING FAILURE. PROBLEM I HAVE IS DODGE WOULD NOT REPLACE THE ORIGINAL ALTERNATOR AS IT WAS NOT INCLUDED IN RECALL.
Air bags, Other or unspecified, Jul 14, 2017
THE WAS A RECALL ISSUE FIXED ON MY VEHICLE SOMETIME LAST YEAR WHERE IF I'M NOT MISTAKEN, THEY WENT INTO MY DASH AND/OR REMOVED THE DASH. ALSO THE AIRBAG LIGHT WOULD GO ON AND OFF. SINCE THEN, I'VE STARTED TO EXPERIENCE CLICKING/KNOCKING WHERE THE AIRBAG WOULD BE LOCATED AND THE AIR BAGS LIGHT IS ON AND OFF VERY FREQUENTLY AS WELL. IF I HIT A BUMP ON THE SIDE WHERE THE CLICKING OCCURS, THE AIR BAG LIGHT WILL COME ON. NOT SURE IF THE PROBLEM IS RELATED TO THE RECALL THAT WAS SUPPOSEDLY FIXED IN THE PAST, HOWEVER THERE WAS NO CLICKING/KNOCKING IN THE DASHBOARD PRIOR TO THE FIX, ONLY AIRBAG LIGHT. I JUST DON'T WANT IT TO BE AN AIRBAG ISSUE OR IT DEPLOYS WHILE I'M DRIVING. NOT ABLE TO PUT IN AN EXACT DATE BECAUSE IT HAPPENS EVERYDAY, SO ONLY ENTERED TODAY'S DATE.
Electrical system, Vehicle speed control, Engine, Jul 14, 2017
MY CAR HAS CUT OFF AND TURNED RIGHT BACK ON SEVERAL TIMES. I HAVE TAKEN IT TO THE DEALER AND THERE ARE 0 ISSUES.
Suspension, Electrical system, Jul 13, 2017
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WITHIN A WEEK OF OWNING THE VEHICLE, THERE WAS AN ABNORMAL NOISE HEARD NEAR THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RIVERLAND CHRYSLER DODGE JEEP, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 652-9600) MORE THAN TWICE AND THEY HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER HAD COMPLETED THREE UNKNOWN RECALLS PRIOR TO THE MOTOR TURNED ON AND HOT AIR ENTERED THE VEHICLE AND THE VEHICLE STALLED. THE DEALER REPLACED THE ALTERNATOR ASSEMBLY BUT THE CONTACT WAS UNABLE TO DETERMINE IF THE RECALL REPAIR REMEDIES MAY HAVE CAUSED ADDITIONAL FAILURES. THE VEHICLE WAS NOT REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Jul 5, 2017
THE BATTERY DIES OVER NIGHT AND I HAVE TO CONSTANTLY CHARGE MY BATTERY, SO WHILE DRIVING I LOSS POWER, BECAUSE OF MY ALTERNATOR.
Electrical system, Jun 22, 2017
WHILE MY WIFE WAS DRIVING OUR 2013 DODGE CHARGER ON THE HIGHWAY AT 65 MPH THE DASH BOARD STARTED ACTING STRANGELY AND THE WINDSHIELD WIPERS CAME ON. BEFORE THE VEHICLE COULD BE BROUGHT TO A STOP IT LOST ALL POWER AND CONTROL INCLUDING THE ABILITY TO STEER THE VEHICLE. THE PROBLEM WAS DIAGNOSED AS A SHORT IN THE ALTERNATOR THAT ALSO DEFECTED THE BATTERY. I WAS TOLD BY THE CHRYSLER CUSTOMER SERVICE THAT MY VEHICLE WAS NOT INCLUDED IN A RECALL THAT IDENTIFIES THESE SAME SYMPTOMS, AND THAT THERE WAS NOTHING MORE I COULD DO GOING FORWARD WHEN I REQUESTED TO SPEAK WITH A CASE MANAGER INVESTIGATING THESE CASES.
Electrical system, Jun 14, 2017
WHILE DRIVING MY CAR IN A RESIDENTIAL AREA IT STARTED MAKING A WHINING NOISE, I IMMEDIATELY PULLED OVER. I EXITED THE VEHICLE NOTICING SMOKE RISING FROM UNDER MY HOOD. IT LOOKED LIKE MY ALTERNATOR IS WHAT WAS SMOKING AND PUTTING OUT A LOT OF HEAT. I WAITED A FEW MINUTES HOPING IT WOULD COOL DOWN. I NOTICED THE SMOKE WAS GETTING WORST AS WELL AS THE HEAT COMING FROM THE ENGINE AREA. I THEN HEARD A CRACKING NOISE COMING FROM THE ALTERNATOR. IT SOUNDED LIKE ELECTRICITY SNAPPING. I THEN DISCONNECTED THE BATTERY AND IMMEDIATELY THE SNAPPING STOPPED. AFTER APPROXIMATELY 5 MORE MINS THE SMOKING STOPPED. I SAW THAT THERE IS A RECALL FOR THE ALTERNATOR IN MY MAKE AND YEAR, BUT WHEN I TYPE IN MY VIN NUMBER IT DOESN'T SHOW THE RECALL FOR MY VEHICLE. IVE REACHED OUT TO MY DODGE DEALERSHIP, THEY TOLD ME MY CAR DOESN'T HAVE THE RECALL FOR THE ALTERNATOR. COULD THEY HAVE MADE A MISTAKE?
Electrical system, Jun 14, 2017, fire
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND BURNED THE BATTERY WHILE DRIVING HIGHWAY SPEEDS. THE VEHICLE WAS TOWED TO CHAPMAN DODGE JEEP, HORSHAM PA, 19044 (215-443-5800), WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO BURN. THE VEHICLE WAS REPAIRED AND THE ALTERNATOR AND BATTERY WERE REPLACED. THE DEALER AND MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND THE RECALL DID NOT INCLUDE THE ONE HUNDRED EIGHTY AMP ALTERNATORS. THE FAILURE MILEAGE WAS 29,419. UPDATED 08/04/17*LJ UPDATED 10/17/2017*JS
Power train, Jun 12, 2017
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE STATIONARY, THE VEHICLE BECAME STUCK IN THE DRIVE POSITION AND WOULD NOT SWITCH GEARS WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT TURN OFF AND CONTINUED TO RUN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RON CARTER CHRYSLER, DODGE, JEEP OF HOUSTON TEXAS WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE SERVICE DEPARTMENT WAS CLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Other or unspecified, Jun 7, 2017
WHILE DRIVING THE BATTERY SAVER MODE WARNING ILLUMINATED. WITHIN SECONDS THE CAR MADE A LOUD BOOM SOUND AND I COULD NOT PUT IT INTO PARK. I HAD TO APPLY THE EMERGENCY BRAKE AND KEEP TRYING TO GET THE CAR INTO GEAR. AS I WAS DOING THAT THE CAR WAS FLASHING TO BLANK SCREEN AND THEN SUDDENLY THE CAR TURNED OFF. I HAD THE CAR TOWED TO THE DEALERSHIP TO SEE WHAT IS WRONG.
Power train, May 22, 2017
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE WITH THE MANUFACTURER REMEDY, BUT THE CONTACT NOTICED THAT THE SOLUTION FAILED AND WAS UNCERTAIN IF THE MANUFACTURER WOULD PROVIDE A REMEDY. ALSO, THE GEAR SELECTOR FAILED TO SHIFT FROM PARK INTO REVERSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Seat belts, May 18, 2017
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT UPON SEATING IN THE FRONT DRIVER SIDE SEAT, THE SEAT BELT FAILED TO LATCH. NO WARNING LIGHTS WERE ILLUMINATED OR AUDIBLE INDICATORS HEARD. THE CONTACT STATED THE VEHICLE WAS RECENTLY SERVICED AT A DEALER AND THE NEXT DAY THE SEAT BELT LATCH FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED BY TECHNICIAN THAT THE FAILURE WAS DUE TO WEAR AND TEAR ON THE LATCH AND THE LATCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,886. UPDATED 06/28/17*LJ UPDATED 08/30/2017*JS