2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Jan 19, 2005
DAIMLER CHRYSLER HAS ISSUED A RECALL NOTICE FOR ALL DURANGO 4X4'S MODEL YEAR 2000 - 2003 BUT HAS ONLY ISSUED AN EXTENDED WARRANTY FOR ALL DURANGO 4X2'S MODELS. THE RECALL AND THE WARRANTY IS FOR THE UPPER BALL JOINT REPLACEMENT. MY COMPLAINT IS THAT THE RECALL SHOULD COVER ALL DURANGOS WHETHER THEY ARE 4X4'S OR 4X2'S. BOTH TYPES USE THE SAME EXACT UPPER BALL JOINTS. THE RECALL COVERS ALL 4X4 VEHICLES REGARDLESS OF THE MILEAGE, WHEREAS THE EXTENDED WARRANTY ON COVERS VEHICLES WITH LESS THEN 100,000 MILES. I FIND THIS RATHER IRRESPONSIBLE AND VERY FRUSTRATING BECAUSE MY DURANGO WAS PURCHASED WITH OVER 100,000 MILES AND IS EXHIBITING THE SYMPTOMS OF EXCESSIVE UPPER BALL JOINT WEAR. *NM
Service brakes, Hydraulic, Jan 18, 2005
2000 DODGE DURANGO ABS MODULE AND BRAKE SWITCH INSTALLED.***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED ONLY THE REAR BRAKES WORK. THE DEALER INSTALLED AN ABS MODULE AND BRAKE SWITCH, HOWEVER THE BRAKE LIGHT CAME ON AGAIN. *JB
Suspension, Jan 18, 2005
RECALL CAMPAIGN: THE VEHICLE'S UPPER BALL JOINTS FAILED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. *NM *SC *TC *JB
Suspension, Jan 18, 2005
04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND WENT TO THE DEALER CLOSES TO HIM. OWNER WAS TOLD THAT THE NEXT APPOINTMENT FOR THE RECALL REPAIRS WON'T BE UNTIL THE END OF FEBRUARY, 2005. PROVIDE FURTHER DETAILS. *JB
Power train, Jan 18, 2005
I HAVE A 2000 DODGE DURANGO THAT HAS 109,000 MILES. TRAVELING ON AN INTERSTATE HIGHWAY AT 75 MPH, MY TRANSMISSION DROPPED FROM 5TH GEAR TO 1ST/2ND GEAR CAUSING ME TO LOSE CONTROL OF MY VEHICLE ENDING UP IN THE MEDIAN. UPON TAKING THE VEHICLE TO A DEALERSHIP IN TOPEKA, THEY REPLACED THE TRANSMISSION SOLENOID (WHICH I WAS TOLD USUALLY GOES OUT AROUND 100,000 MILES)(I BELIEVE THIS WAS THE PART, THEY TOLD ME THAT IT CONTROLLED ALL SHIFTING BASED ON PRESSURES INSIDE THE HOUSING) AND TOLD ME THAT NOTHING ELSE WAS WRONG WITH THE VEHICLE. LESS THAN 80 MILES AFTER RECEIVING THIS SERVICE, THE SAME INCIDENT OCCURRED ON A TWO-LANE HIGHWAY AT APPROX. 65 MPH. I, AGAIN, LOST CONTROL OF MY VEHICLE, INITIALLY WEST-BOUND, AND ENDED UP NEARLY GETTING IMPACTED ON MY PASSENGER SIDE BY AN 18 WHEELER BEFORE COMING TO REST IN THE EAST-BOUND DITCH. THIS TIME, THE COMPLETE TRANSMISSION WAS REPLACED BY THE TOPEKA DEALERSHIP. I HAVE THE PARTS FOR THE "OLD TRANSMISSION" MINUS ANY PARTS THAT REQUIRED A CORING FEE (THE DEALERSHIP STATED THEY WOULD NOT ALLOW ME TO TAKE THESE PARTS, EVEN AFTER OFFERING TO PAY THE CORING FEE). THE DEALERSHIP EXPLAINED TO ME THAT THE ORIGINAL REPLACEMENT PART WAS A TEMPORARY FIX AND "COULD HAVE LASTED UP TO 2 YEARS, BUT FOR YOU IT ONLY LASTED 1 WEEK." *NM
Suspension, Jan 18, 2005
I HAVE BEEN HEARING A POPPING NOISE, ESPECIALLY WHEN I AM TURNING. I RECENTLY RECEIVED AN UPPER BALL JOINT EXTENDED WARRANTY NOTICE SO I TOOK MY VEHICLE TO A DODGE DEALER TO HAVE IT CHECKED OUT. I WAS TOLD THAT MY BALL JOINT AND A CONTROL ARM NEEDED TO BE REPLACED BADLY, BUT THE EXTENDED WARRANTY LETTER THAT I HAD JUST RECEIVED DIDN'T APPLY TO MY VEHICLE SINCE IT'S PAST THE 100,000. *NM
Suspension, Jan 17, 2005
WE RECEIVED A RECALL ON OUR DODGE DURANGO 2000 YEAR. NONE OF THE AREA DODGE DEALERS HAVE THE PARTS NEEDED FOR THE REPLACEMENT OF THE DAMAGED PART- BALL JOINTS. THEY ALSO DO NOT KNOW WHEN THE PARTS WILL ARRIVE DUE TO THE COMPANY NOT MANUFACTURING ENOUGH PARTS TO COVER THE RECALL. WE NEED THIS VEHICLE FOR TRANSPORTATION TO AND FROM WORK. *JB
Engine and engine cooling, Jan 17, 2005
2000 DODGE DURANGO, HAS SLUDGE BUILD UP IN ENGINE. I HAVE CHANGED OIL REGULARLY ( 3000-5000) MILES. I HAVE HAD THE OIL PUMP REPLACED AND NOW AM HAVING PROBLEMS WITH OIL PRESSURE LIGHT. I HAVE DONE RESEARCH AND HAVE FOUND THAT MANY OWNERS OF THE DURANGO'S HAVE HAD ENGINE PROBLEMS. ONE WEB SITE, WWW.CONSUMERAFFAIRS.COM, HAS MANY OF THESE COMPLAINTS LISTED. I WOULD LIKE FOR DODGE TO TAKE CARE OF THE PROBLEMS. *JB
Latches/locks/linkages, Jan 16, 2005
FRONT AUTOMATIC DOOR LOCKS MAKE LOUD NOISE WHEN LOCKING AND UNLOCKING. ON SOME OCCASIONS, DOOR LOCKS DO NOT LOCK WHEN DRIVING VEHICLE AT AND BEYOND THE 15 MPH. WILL TRY TO LOCK (EVIDENT WITH THE NOISE), BUT WILL NOT LOCK WHEN CHECKED. *NM
Suspension, Jan 15, 2005
HAD MY 2000 DODGE DURANGO UPPER BALL JOINTS INSPECTED AND THEY ARE NEAR FAILURE. CONTACTED DODGE AND BECAUSE MY DURANGO IS NOT A 4X4 BUT A 4X2 IT IS NOT SUBJECT TO RECALL. IT IS THE SAME SEALED BALL JOINT THAT IS FAILING ON THE 4X4 SO WHY NOT PART OF RECALL?
Suspension, Jan 14, 2005
RECALL EXPANSION!! 2000 DODGE DAKOTA TWO WHEEL DRIVER TRUCK. IF THE 2WD DAKOTA HAS SAME UPPER BALL JOINTS WHY WERE THEY NOT INCLUDED IN THE RECALL? *BF *NM *SC *TC *JB
Suspension, Jan 13, 2005
DODGE DURANGO 2000 REPLACED UPPER AND LOWER BALL JOINTS. CONSUMER WANTS TO KNOW HOW THEY CAN GET REIMBURSED THROUGH CHRYSLER. *BF *JB
Suspension, Jan 13, 2005
RECALL CAMPAIGN: NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO AVAILABLE APPOINTMENTS UNTIL APRIL, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS CAN FALL OFF. *NM
Latches/locks/linkages, Jan 13, 2005
HAVE HAD FAILURE ON BOTH FRONT AND REAR DOOR POWER LOCK MECHANISM ON MY 2000 DODGE DURANGO. *JB
Suspension, Power train, Jan 12, 2005
OBVIOUS BALL JOINT DEFECT/SAFETY ISSUE FOR DODGE DURANGOS. REPLACED CV JOINTS DUE TO THEM BEING WORN OUT AND NEED REPLACEMENT AGAIN. *BF
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000" ON THE BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE NEXT AVAILABLE APPOINTMENT IS MARCH 16, 2005. *AK
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINTS. DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD DANGEROUS BECAUSE THE FRONT WHEELS COULD FALL OFF.*AK
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER FOR THIS RECALL. OWNER TOOK THE VEHICLE TO THE DEALER FOR SERVICE. OWNER WAS TOLD THAT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THAT DEALERSHIP, HE WILL HAVE TO WAIT 4 WEEKS TO GET AN APPOINTMENT. THOSE WHO PURCHASED THEIR VEHICLES FROM THIS DEALERSHIP WERE BEING SERVICED ON A FIRST COME FIRST SERVE BASIS. *AK
Suspension, Jan 12, 2005
"NHTSA RECALL CAMPAIGN 04V596000," DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT HAS A CLICKING NOISE AND SHAKING FROM THE FRONT OF THE VEHICLE WHEN MAKING TURNS. *AK
Suspension, Jan 11, 2005
NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT THERE IS A CLICKING NOISE AND SHAKING WHILE THE VEHICLE IS TRAVELING AT LOW SPEEDS, AND MAKING TURNS. *AK
Suspension, Jan 11, 2005
I OWN A 2000 DODGE DURANGO. IT IS NOT A 4X4 AND AS A RESULT IS NOT A PART OF THE RECENT UPPER BALL JOINT RECALL. MY VEHICLE HAS 66,000 MILES AND I HAVE HAD TO REPLACE MY FRONT TIRES TWO TIMES DUE TO UNEVEN TIRE WEAR. THE LAST TIME I REPLACED THE TIRES, LESS THAN A YEAR AGO, I HAD A FRON END ALIGNMENT DONE. THE THIRD SET OF TIRES IS NOW ALSO WEARING UNEVENLY. I AM ALSO HEARING A LOUD RATTLING NOISE THAT APPEARS TO BE COMING FROM THE FRONT END OR FRONT DOOR PASSENGER SIDE AREA. I DON'T KNWO IF THIS IS RELATED. I HAVE NOT CONTACTED THE DEALER, BECAUSE I HAVE BEEN TOLD THAT THEY WILL ONLY CONSIDER REPARING THE VEHICLE UNDER RECALL IF IT IS A 4X4. I WOULD LIKE TO HAVE THE FRONT END PROBLEM INSPECTED AND CORRECTED AND I WOULD LIKE TO BE RE-IMBURSED FOR AT LEAST THE LAST TWO FRONT TIRES I PURCHASED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST BOUGHT THE VEHICLE IN 2000, BUT I WAS UNAWARE OF THE POTENTIAL PROBLEM UNTIL I HEARD ABOUT THE RECALL.*AK
Suspension, Jan 10, 2005
NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MAY IN ORDER TO REPAIR. THIS IS DANGEROUS BECAUSE THE FRONT WHEELS CAN FALL OFF.*AK
Suspension, Jan 7, 2005
THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE WHILE DRIVING 20 MPH. VEHICLE WAS TOWED TO THE DEALER. DEALER REPLACED BOTH THE LOWER AND THE UPPER BALL JOINTS.*AK
Steering, Suspension, Jan 6, 2005
WHILE GETTING AN OIL CHANGE MECHANIC INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS AND THE TIE ROD NEEDED TO BE REPLACED. *AK
Suspension, Jan 5, 2005
NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER FOR AN APPOINTMENT, AND MECHANIC INFORMED CONSUMER THAT THE NEXT AVAILABLE APPOINTMENT WOULD BE APRIL 25, 2005. *AK