2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Jan 4, 2005, crash
WOULD LIKE TO KNOW IF UPPER BALL JOINT FALIURE WAS CAUSE OF MY WIFES ACCIDENT ON DEC23,2004. THE ACCIDENT TOTALED OUT OUR 2000 DURANGO. PLEASE SHOW ME WHERE TO GO FOR HELP. I RECIEVED MY RECALL LETER FROM CHRYSLER ON JAN 3, 2004. A LITTLE TO LATE.*AK
Suspension, Jan 4, 2005
DODGE DEALERSHIP CHARGED FOR RECALL RELATED ALIGNMENT TO MY VEHICLE. *AK
Seats, Jan 3, 2005
THE DURANGO DRIVER' S SEAT RAISER ARM BROKE AND REQUIRED REPLACEMENT. VIN [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspension, Service brakes, Hydraulic, Jan 3, 2005
WHILE DRIVING INTO THE DRIVEWAY ABS BRAKE LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT. THE WHEEL, HUB, AND BEARING CAME COMPLETELY OFF THE VEHICLE CAUSING IT TO SLUMP OVER. CONSUMER HAD THE VEHICLE SERVICED. HOWEVER, THE SAME NOISE COULD STILL BE HEARD. ALSO, THERE WAS VIBRATION FROM THE FRONT OF THE VEHICLE WHEN DRIVING. PROVIDE FURTHER DETAILS. *AK AFTER ALL THE REPAIRS THE VEHICLE STARTED VIBRATING. *TC
Latches/locks/linkages, Dec 30, 2004
DOOR LOCKS ON 2000 DURANGO BUZZING WHEN YOU UNLOCK THE DOORS THEN NOT OPENING AT ALL EVEN MANUALLY. WHICH I BIELEVE COULD BE A SERIOS SAFTEY ISSUE IF THERE WAS A PROBLEM.*AK
Suspension, Dec 29, 2004
NHTSA RECALL 04V596000 ON THE BALL JOINT WEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL, HOWEVER THE MECHANIC INFORMED THE CONSUMER THAT SHE WOULD HAVE TO PAY FOR AN ALIGNMENT FIRST BEFORE HAVING THE BALL JOINT REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Suspension, Dec 29, 2004
THE DEALERSHIP IS REFUSING TO PERFORM THE UPPER BALL JOINT WEAR RECALL 04V596000 UNTIL THEY HAVE PERFORMED THE RECALL ON THE TRUCKS THAT WERE BROUGHT FROM THEM. *JB
Suspension, Dec 28, 2004
A LOUD BANGING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONSUMER HAS CONTACTED THE DEALER FOR AN APPOINTMENT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Suspension, Dec 28, 2004
ON SEPT. 17, 2004, I TOOK MY 2000 DODGE DURANGO TO THE NORM REEVES DEALERSHIP IN TEMECULA, CALIFORNIA, FOR SOME WARRANTY WORK AND A 60,000 MILE SERVICE. I WAS INFORMED THAT I NEEDED NEW BRAKES, AND I AUTHORIZED THIS SERVICE. I LATER GOT A CALL AND WAS INFORMED THAT THE REAR DIFFERENTIAL NEEDED SERVICE. WHILE THIS SERVICE WAS BEING PERFORMED, APPARENTLY THE LEFT FRONT SPINDLE CAME OUT WHEN THE CALIPER BOLT WAS BEING REMOVED. I WAS TOLD THAT MY WHEELS COULD HAVE FALLEN OFF. THESE TWO REPAIRS CAME TO NEARLY $1,000.00. MY QUESTION IS: IS ANY OF THIS RELATED TO THE BALL JOINT MOISTURE LEAK THAT WAS RECENTLY PUBLICIZED BY YOUR ORGANIZATION? IF SO, HOW SHOULD I ATTEMPT TO GET REIMBURSEMENT FROM THE DEALERSHIP AND/OR DODGE? THANK YOU FOR YOUR ASSISTANCE! I AM A SINGLE PARENT, AND FEEL I WAS TAKEN ADVANTAGE OF BECAUSE I HAVE NO AUTOMOTIVE KNOWLEDGE. *JB
Suspension, Electrical system, Visibility, Latches/locks/linkages, Equipment, Dec 27, 2004
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
Suspension, Dec 24, 2004
NOISE,POOR HANDLING.UNEVEN TIRE WARE. *AK
Suspension, Dec 23, 2004
BALL JOINTS FAILURE. CONTROL ARM REPLACED WITH POLYURETHANE. *BF THE CONSUMER STATED THAT SHE HAD THE UPPER BALL JOINTS REPLACED THREE TIMES. *TC *JB
Service brakes, Hydraulic, Dec 23, 2004
FRONT BRAKE PADS/ROTORS WERE CAUSING THE VEHICLE TO PULSATE WHEN BRAKING AT ANY SPEED. DEALERSHIP REPAIRED VEHICLE FIVE TIMES, BUT THE CONSUMER WAS STILL HAVING THE SAME PROBLEMS. *AK
Engine and engine cooling, Dec 22, 2004
I PRESSED THE ACCELERATOR TO PASS SOMEONE AND THE CAR DIDN'T SOUND QUITE RIGHT AFTERWARDS. IT WAS DUE TO HAVE THE OIL CHANGED AND DID SO REGULARLY FROM THE BEGINNING OF THE CAR WHEN I BOUGHT IT BRAND NEW IN 2000. THE TECHNICIAN SAID THAT WHEN HE CHANGED THE OIL THERE WAS SLUDGE BUILD UP. SO I PUT A OIL TREATMENT IN TO SEE IF IT WOULD HELP. I RAN MY CAR FOR LESS THAN A WEEK AFTER THAT AND AS I WAS DRIVING TO INTO WORK MY CAR STARTING KNOCKING VERY LOUD. RIGHT NOW I AM LOOKING AT A POSSIBLE $500 TO $4800 FIX. MY CAR HAS ALMOST 100,000 MILES ON IT AND ALMOST PAID OFF. MY ENGINE IS THE 2.7 DODGE INTREPID. AS I FOUND OUT THAT MY ENGINE ONE OF THE WORST ON THE MARKET. THERE AREN'T VERY MANY OF THE ENGINES LEFT IN THE JUNK YARDS EVEN. MY MECHANIC SAID HE IS PUTTING IN THE SECOND ENGINE IN A COUPLES CAR FROM LAST YEAR. THE 2.7 IS JUNK. *JB
Suspension, Dec 21, 2004
CONSUMER REPLACED THE BALL JOINTS IN AUGUST 2003. AS OF TODAY PASSENEGER'S SIDE BALL JOINTS NEED TO BE REPLACED. CONSUMER WAS FRUSTRATED. *AK *TT
Suspension, Dec 19, 2004, crash
APRIL L. RAY(SPOUSE), TOLD ME OF NOISE COMING FROM THE FRONT END OF THE VEHICLE, AROUND WHEEL WELLS, BEFORE I COULD HAVE THIS LOOKED INTO, TODAY(DECEMBER 19, 2004), MY WIFE WAS DRIVING DOWN WOODROW KAY RD. IN ROCKMART GA., AS SHE DROVE UP A SLIGHT INCLINE THAT BARED TO THE LEFT, SHE NOTICED THE DRIVER SIDE WHEEL STARTED TO WOBBLE, BEFORE SHE COULD GET OVER THE HILL, AND CLEAR OF ANY TRAFFIC, SHE HEARD A SNAP OR POP SOUND, THEN THE DRIVER SIDE WHEEL BOWED OUT AND SHE LOST CONTROL OF THE VEHICLE. WHICH IN AN INSTANT THREW HER ACROSS THE OPPOSITE LANE AND INTO THE EMBANKMENT ON THE OTHER SIDE OF THE ROAD. AFTER HITTING THE EMBANKMENT THE VEHICLE CAME TO A REST ON THE DRIVER SIDE BUMPER, THE DRIVER SIDE WHEEL WAS COMPLETELY BOWED TOWARDS THE REAR OF THE VEHICLE. THIS IS A CURRENT INSURANCE CLAIM, BUT WE ARE WAITING TO HEAR OF THE RESULTS, WHICH ALSO RESULTED IN TWO FALSE CITATIONS FOR HER DRIVING ABILITY. *JB
Visibility, Dec 16, 2004
WINDOW MOTORS HAVE BEEN REPLACED IN THREE OUT OF FOUR WINDOWS...AND I AM THE ONLY DRIVER/OPERATOR! NOW THE LEFT REAR WINDOW IS NOT WORKING AGAIN AND OF COURSE THE VEHICLE IS OUT OF WARRANTY. SO IT WILL COST ME ANOTHER COUPLE OF HUNDRED DOLLARS FOR A WINDOW THAT HAS NEVER BEEN USED!*AK
Power train, Dec 15, 2004
TRANSFER CASE FAILED TWICE. AS A RESULT, VEHICLE BECAME INOPERABLE. *AK
Suspension, Dec 15, 2004
CLANKING GRINDING NOISE IN FRONT END WHILE MAKING SLOW LEFT OR RIGHT TURNS.*AK
Visibility, Latches/locks/linkages, Dec 14, 2004
WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.
Wheels, Dec 14, 2004, crash
FRONT LEFT WHEEL FELL OFF CAUSING CRASH AND COLLISION INTO GUARD RAIL, $10,000 WORTH OF DAMAGE TO VEHICLE STILL WAITING FOR RESPONSE FROM DODGE. *AK
Suspension, Dec 13, 2004
WHILE DRIVING 55 MPH AND CHANGING LANES CONSUMER HEARD A LOUD POPPING SOUND. CONSUMER PULLED OVER AND FOUND THE FRONT PASSENGER SIDE TIRE WHEEL WAS TITLED OUTWARD. *AK
Suspension, Dec 13, 2004
SHORTLY AFTER PURCHASE OF VEHICLE, THE NEW FRONT END TIRES WERE WORN OUT AND A SQUEEKING NOISE WAS ASSOCIATED. T IRES LOST TRACTION IN TURNS CAN LEAD TO ROLLOVERS. RONT CONTROL ARM/UPPER & LOWER WERE REPLACED WITH 4 NEW TIRES. SQUEAKING IN FRONT END STILL NOTICEABLE AND UNREPAIRED.*AK
Latches/locks/linkages, Dec 13, 2004
DOOR MAKES LOUD NOISE WHEN LOCKING, AND DOSEN'T UNLOCK BY REMOTE HAVE TO UNLOCK DOOR FOR PASSENGER TO GET IN, ALSO WHEN AOUTO LOCK ENGAGES MAKE REALY LOUD NOISE, TOOK DURANGO IN WHILE AND WAS TOLD THAT THE REGULATOR WAS OUT. THIS SEEMS LIKE ITS A DEFECT IN WORKMANSHIP OR THE PARTS THAT CONTROLE THE LOCKING MACHANISM, NOTICES OTHER DURANGOS HAVEING THE SAME PROBLEM MUST BE RECALLED , AND I HAVE LESS THAN 40K MILES ON DURANGO SO ITS NOT FROM PROLONG USE ITS A DEFECT!*AK
Visibility, Latches/locks/linkages, Dec 13, 2004
I HAVE A 200 DODGE DURANGO, I;D HAD THIS VEHICLE FOR A YEAR NOW I RECENTLY HAD A LOT OF PROBLEMS WITH THIS VEHCICLE THE MASTE SWICTH TO THE WINDOW DOESN'T WORK. THE WINDOW GETS STUCK AND IT COMES UP AND WHEN IT WANTS TO. I WAS LOOKING THROUGH THE COMPLIANTS ON THIS VEHCILE AND OTHERS CAR HAD THE SAME PROBLEM. ALSO NOW THE DOOR LOCKS ARE NOT UNLOCKING ALSO. I WAS WONDERING IF IT IS A MANUFACTOR PROBLEM?