2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Feb 13, 2004
2000 DODGE DURANGO 4X4 UPPER RIGHT BALL JOINT SEVERELY WORN, HAD TO REPLACE.*AK
Suspension, Engine and engine cooling, Feb 10, 2004
THE VEHICLE DRIVER'S SIDE FRONT UPPER CONTROL ARM WAS LOOSE. THE CONSUMER HAD IT REPAIRED ($106.00) AFTER FINDING OUT THAT THERE WAS NO RECALL. *AK THE VEHICLE'S ROCKER ARM FAILED. *NM
Suspension, Feb 9, 2004
E-MAIL FM BARBARA EDENS (RX) REPORTING DEFECTIVE SUSPENSION ON VEHICLE A 2000 DODGE DURANGO SLT/ CONTROL ARMS HAVE BEEN REPLACED THREE TIMES SINCE PURCHASE OF VEHICLE. REQUEST NHTSA RECALL VEHICLE REPLY TO THE AUSTIN, TX OFC DOT #. *PH *MR *JB
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Vehicle speed control, Feb 8, 2004
UPPER AND LOWER BALL JOINTS UNUSUAL WEAR, REPLACED AT 70000 MILES. ALSO DEALER AND OIL CHANGE PLACE SAID SLUDGE IN ENGINE. I REGULARLY CHANGE MY OIL, THE INTAKE MANIFORD GASKET BLEW AND CAUSED ENGINE TO KNOCK AND HAVE SLUDGE. SPEED SENSOR IN REAR AXLE WENT BAD, CAUSING SPEEDOMETER AND ABS SYSTEM FAILURE. *AK
Suspension, Equipment, Feb 7, 2004
I PREVIOUSLY COMPLAINED ABOUT STEERING PROBLEM WITH 2000 DODGE DURANGO. I PAID NEARLY $2,000.00 IN OCTOBER 2003 TO HAVE PROBLEM FIXED. IT STILL PULLED TO THE LEFT. MECHANIC SAID THAT IT WAS BECAUSE THE TIRES WERE WORN OUT. I JUST BOUGHT NEW TIRES AND THE CAR PULLS TO THE RIGHT REAL BAD. I WENT BACK TO THE TIRE STORE THEY REPLACED THE FRONT LEFT TIRE AND I STILL HAVE PROBLEM. I AM CONCERNED FOR MY AND MY FAMILIES SAFETY. WHEN I GO OVER A BUMP OR TRAIN TRACK OR GROOVE IN THE ROAD MY CAR JUMPS TO THE LEFT. *AK
Suspension, Feb 4, 2004
CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS FAILED. *AK
Latches/locks/linkages, Feb 3, 2004
AUTOMATIC DOOR LOCK MECHANISM FAILURE. I HAVE HAD TWO AUTO LOCK MECHANISM FAILURES ON MY 2000 DURANGO. I BELIEVE THIS IS AN IMPORTANT SAFETY ISSUE - I CAN NOT OPEN THE DOOR - IN AN EMERGENCY THIS COULD BE CRITICAL.*AK
Service brakes, Hydraulic, Feb 3, 2004, crash
MY WIFE WAS TRAVELLING AT 65 MPH ON A CLEAR DAY, ON DRY PAVEMENT WHEN TRAFFIC REDUCED SPEED AHEAD OF HER. SHE SLOWED BY GRADUALLY APPLYING THE BRAKES. WHILE APPLYING ADDITIONAL BRAKE PEDAL PRESSURE, THE VEHICLE CONTINUED TO SLOW DOWN, BUT NOT AT A RATE SUFFICIENT TO PREVENT A COLLISION. THE 2000 DODGE DURANGO 4X4 IS EQUIPPED WITH ABS, WHICH DID NOT ACTUATE AT ANY TIME WHILE ATTEMPTING TO SLOW. PRIOR TO THE COLLISION, THE BRAKE PEDAL WAS PRESSING AS FIRMLY AS POSSIBLE. THE VEHICLE WAS TAKEN TO A LOCAL DODGE DEALER WHERE THE BRAKES AND ABS WERE CHECKED. THE INITIAL RESPONSE WAS THAT VEHICLES WITH ABS DO NOT STOP THE SAME AS VEHICLES WITHOUT ABS; IF PRESSURE IS GRADUALLY APPLIED, THE ANTI-LOCK FEATURE WILL NOT ACTIVATE. THE BRAKES MUST BE RELEASED AND THEN APPLIED RAPIDLY TO ACTIVATE THE ABS. THE DEALER STATED THAT THE ABS IS OPERATING PROPERLY BUT THE FRONT ROTORS WERE OUT OF ROUND. THE ROTORS WERE CAUSING THE BRAKES TO GRAB, CAUSING THE ABS TO ACTIVATE. THE FRONT BRAKE PADS WERE REPLACED WITH OEM PADS, AND THE FRONT ROTORS WERE RESURFACED. FOLLOWING REPAIRS, MY WIFE AND I TESTED THE VEHICLE TO DETERMINE WHETHER THE INITIAL CONDITION OF FAILURE COULD BE DUPLICATED. DURING THIS TEST, THE ABS WAS ACTIVATED SEVERAL TIMES. IT SHOULD BE NOTED HERE THAT THE ABS HAD NEVER BEEN ACTIVATED IN THE 14 MONTHS OF OWNERSHIP PRIOR TO THIS TEST. I HAD MY WIFE DRIVE THE VEHICLE TO DETERMINE WHETHER, UNDER SIMILAR 'SIMULATED' CONDITIONS, SHE WOULD ACTIVATE THE ABS, UNDER SUFFICIENT BRAKE PEDAL PRESSURE. SHE WAS ABLE TO ACTIVATE THE ABS EACH TIME THE GRADUAL INCREASE IN BRAKE PEDAL PRESSURE WAS APPLIED. WE BELIEVE THERE IS STILL A RELIABILITY QUESTION OF THE ABS ON THE DODGE DURANGO AND THAT THE VEHICLE MAY FAIL TO REDUCE SPEED SUFFICIENTLY TO AVOID A COLLISION UNDER CONDITIONS WHICH SHOULD POSE NO SAFETY CONCERN AND WE ARE QUESTIONING THE SAFETY OF CONTINUING TO DRIVE OUR 2000 DODGE.*AK
Suspension, Jan 30, 2004
POPPING NOISE FROM FRONT SUSPENSION WHEN TURNING ON AN UNEVEN SURFACE
Suspension, Service brakes, Hydraulic, Jan 27, 2004
WHILE DRIVING, THE CONSUMER HEARD A LOUD KNOCKING SOUND IN THE FRONT END. THE DRIVER ALSO STATED THE BRAKE PRESSURE WAS NOT NORMAL. THE DRIVER PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER REPLACED THE BALL JOINTS, BEARINGS, ROTORS, KNUCKLES, HUBS AND AXLE. PLEASE DESCRIBE FURTHER. *JB
Suspension, Jan 24, 2004
UPPER AND LOWER BALL JOINTS PREMATURELY WORN OUT. TRUCK HAD ONLY 40,000 MILES. *LA
Suspension, Jan 23, 2004, crash
WHILE DRIVING AT 40 MPH, THE WHEEL BEARING SNAPPED AND THE PASSENGER FRONT WHEEL CAME OFF. AS A RESULT, THE CONSUMER LOST CONTROL OF THE TRUCK, BUT WAS ABLE TO PULL AROUND A CORNER AND COME TO A COMPLETE STOP, AWAY FROM TRAFFIC. AS A RESULT THIS CAUSED DAMAGE TO OTHER COMPONENTS. *JB WHEN THE PART SNAPPED, THE VEHICLE HIT ANOTHER VEHICLE, THEN A VEHICLE FROM BEHIND HIT THE CONSUMER 'S VEHICLE. *SC *JB
Suspension, Jan 22, 2004
FRONT END WAS MAKING NOISE. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP THEY DETERMINED THAT THE UPPER BALL JOINTS BROKE. *AK
Air bags, Jan 22, 2004, crash
WHILE DRIVING AT 45 MPH AND WITHOUT WARNING VEHICLE IN FRONT OF CONSUMER'S VEHICLE CAME TO A COMPLETE STOP. CAUSING A REAR END COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAD VEHICLE TOWED TO THE DEALER. *AK *MR
Suspension, Jan 22, 2004
I HAVE A FAMILY OF FIVE AND BOUGHT A DURANGO TO SAFELY TRANSPORT THEM. I AM STARTING TO HEAR THE FRONT SUPENSION CREEKING AND POPPING. BEING NO STRANGER TO AUTOMOBILES I AM SURE IT IS THE BALLJOINTS. I DONT HAVE TO PAY A MECHANIC TO TELL ME THAT. DODGE MUST RECALL THIS IT IS NOT SAFE AND IT WILL HURT THEIR SALES IF THEY DON'T
Suspension, Jan 22, 2004
DURING A ROUTINE VICHICLE INSPECTION, IT WAS BROUGHT TO MY ATTENTION BY THE MACHANIC THAT THERE WAS EXCESSIVE UPPER BALL JOINT WEAR AND THAT REPLACE MENT OF THE UPPER BALL JOINTS MIGHT BE REQUIRED. THE 2000 DODGE DURANGO HAS APPROXIMATELY 45,000 MILES WHICH IS TOO SOON FOR UPPER BALL JOINTS TO BE WEARING OUT.
Suspension, Jan 21, 2004
UPPER BALL JOINTS FAILED AT 17,000 MILES. *AK
Air bags, Seats, Jan 21, 2004, crash
MY CHILDREN AND I WERE INVOLVED IN AN AUTO ACCIDENT IN WHICH WE WERE HIT IN THE REAR, AND THEN HIT THE CAR IN FRONT OF US, WHICH ALSO HIT THE CAR IN FRONT OF THEM.OUR 2000 DODGE DURANGO APPEARS TO HAVE FAULTY SAFETY MECHANISMS, AND OTHER HAZARDS, FOR NEITHER AIR BAG DEPLOYED, AND BOTH FRONT SEATS COLLAPSED.*AK
Suspension, Jan 21, 2004
BALL JOINT FAILURE. IT APPEARS THIS IS OF EPIDEMIC PROPORTION AND POTENTIALLY VERY DANGEROUS FOR BOTH THE DRIVER, PASSENGERS, AND OTHER VEHICHLES. *AK
Suspension, Jan 20, 2004
CONSUMER TOOK VEHICLE TO THE DEALER FOR REPLACEMENT OF TIRES, AND MECHANIC NOTICED THAT ALL FOUR TIRES WERE DEFECTIVE AND WORN OUT DUE TO WHEEL ALIGNMENT. ALSO, BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Power train, Jan 20, 2004
TRANSMISSION FAILURE AT 57,000 MILES. *AK
Suspension, Jan 19, 2004
THE FRONT END SHAKES REAL BAD WHEN THE BRAKE PEDAL IS PRESSED AND WHEN THE VEHICLE REACHES HIGH SPEEDS. THE BALL JOINTS WERE CHECKED AND REPLACED, IT SOLVED THE PROBLEM, NOTICED THE PROBLEM WHEN I PURCHASED THE VEHICLE IN MARCH OF LAST YEAR AND THE DEALER SAID THAT IT NORMAL FOR A DODGE. THE BRAKE PEDAL WAS VERY SENSITIVE AND WHEN IT WAS PRESSED FELT LIKE THE ROTORS WHERE WARPED. *CB
Suspension, Jan 19, 2004
I HAVE A 2000 DODGE DURANGO AND HAVE HAD TO REPLACE THE UPPER BALL JOINT FOUR TIMES IN THE PAST THREE YEARS. THERE IS A CONSTANT SQUEAKING NOISE WHICH BECOMES LOUDER WHEN HITTING A BUMP OR TURNING THE WHEEL. A DEALERSHIP HAD FIXED IT THE FIRST TIME AND THEN HAD TO REPLACE IT AGAIN ONLY DAYS LATER, STATING THAT IT WAS A DEFECT FROM THE MANUFACTURER. IT HAS BECOME A REPETITIVE PROBLEM, STARTING AT ONLY 20,000 MILES AND CONTINUING ON. * CB
Suspension, Jan 17, 2004
BALL JOINTS ON 2000 DODGE DURANGO WORN OUT AT 47,000 MILES. *CB
Suspension, Latches/locks/linkages, Jan 16, 2004
FRONT UPPER BALL JOINT FAILURE DRIVERS SIDE. FRONT POWER DOOR LOCK DRIVERS SIDE. *CB