2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Dec 22, 2003
FAX FWD ON BEHALF OF BARBARA EDENS (TX) RE DEFECTIVE SUSPENSION ON A 2000 DODGE DURANGO SLT W/5.9 ENGINE, REQUESTING IMMEDIATE ACTION BY NHTSA RE RECALL INVESTIGATION ON THIS ISSUE.*MR THE CONSUMER STATED THE MANUFACTURER PUT A DODGE DAKOTA V6 ENGINE SUSPENSION ON THE DODGE DURANGO WHEN THEY SHOULD HAVE PUT THE DODGE RAM PICKUP SUSPENSION ON INSTEAD. THE CONTROL ARMS HAD TO BE REPLACED THREE TIMES IN THE THREE YEARS THE CONSUMER OWNED THE VEHICLE. THE MANUFACTURER REALIZED THE ERROR THEY MADE AND IS NOW CORRECTING THE PROBLEM, THE CONSUMER BELIEVED A RECALL SHOULD BE ENFORCED. *CB *JB
Steering, Suspension, Dec 22, 2003, crash
DRIVER'S SIDE UPPER BALL JOINT AND THE STEERING SECTOR BROKE. AS A RESULT, CONSUMER LOST CONTROL OF THE VEHICLE. IT THEN JUMPED A CURB AND WENT INTO A DITCH. THIS OCCURRED WHILE THE CONSUMER WAS REVERSING OUT OF THE DRIVEWAY. DEALERSHIP REPLACED BOTH BROKEN PARTS. *AK EA03-023
Suspension, Dec 18, 2003
I RECENTLY PRUCHASED A 2000 DODGE DURANGO. I STARTED HEARING A CREEKING SOUND FROM BEHIND THE STEERING COLUMN WHEN TURNING AND GOING OVER BUMPS. I WAS INFORMED BY A MECHANIC OF WEAR IN THE UPPER BALL JOINT. I AM CONCERNED THAT THIS PREMAUTRE WEAR MAY RESULT IN SOME FAILURE AND AN UNEXPECTED COLLAPSE IN THE FRONT END OR WORSE YET WHEEL SEPARATING FROM THE VEHICLE. I AM FOLLOWING THE CURRENT NHTSA INVESTIGATION INTO THIS AND WOULD HOPE SOME RESOLUTION IN THE FORM OF A RECALL WOULD OCCUR BEFORE PERSONAL INJURY OR COST IS INCURRED BY ME OR OTHERS.*AK
Suspension, Dec 18, 2003
2000 DODGE DURANGO. UPPER RIGHT BALL JOINT ON UPPER CONTROL ARM FAILED PREMATURELY.*AK
Suspension, Dec 14, 2003
2000 DODGE DURANGO R AND L UPPER BALL JOINTS (NHTSA ACTION NUMBER EA03023). MY LOCAL DODGE DEALER, KARMART USA TOLD ME ON DECEMBER 1, I NEED NEW UPPER BALL JOINTS. I HAD TAKEN MY CAR IN TO HAVE DOOR LOCKS FIXED. I DID NOT ASK THEM TO LOOK AT MY BALL JOINTS. THIS IS AN EXPENSIVE REPAIR, THEY ESTIMATE $358.00 FOR THE REPAIR. YOU ARE INVESTIGATING FAILURE OF UPPER BALL JOINTS. WHY DON'T YOU REQUIRE DODGE TO RECALL AND REPAIR THEM? THERE IS OBVIOUSLY A PROBLEM OR THEY WOULD NOT HAVE LOOKED AT MINE WHEN I HAVE NOT BEEN HAVING ANY SYMPTOMS. NOW, THE DEALERSHIP HAS NOTIFIED ME BY MAIL THAT I NEED TO HAVE THE LOOSE R AND L UPPER BALL JOINTS REPAIRED. I AM AFRAID TO DRIVE THIS CAR. ARE MY FRONT WHEELS GOING TO FALL OFF? DO I HAVE TO HAVE FATALITIES TO GET ATTENTION TO THIS MATTER? MY CAR IS PARKED UNTIL I HEAR FROM YOU. *AK
Engine and engine cooling, Dec 12, 2003
TRAVELING ON HE INTERSTATE IN MY 2000 DODGE DURANGO WITH 50K MILES ON IT WHEN SUDDEN LOSS OF OIL PRESSURE TO 0. KNOCKING UNDER HOOD. PULLED OVER, TOWED TO MECHANIC SHOP. ENGINE TOTAL LOSS. I HAVE SEEN AND HEARD NUMEROUS SAME PROBLEMS AND FEEL SOMETHING SHOULD BE DONE AND I WILL BE WORKING MY HARDEST ON THAT.*AK
Service brakes, Hydraulic, Air bags, Dec 11, 2003, crash
WHEN WE TRIED TO AVOID AN ACCIDENT BY BRAKING, OUR ANTI-LOCK BRAKES LOCKED AND WE WERE UNABLE TO STEER. ALSO, UPON IMPACT AT APPROXIMATELY 40-45 MPH, OUR AIR BAGS DID NOT DEPLOY EVEN THOUGH THE FRONT END OF OUR DODGE DURANGO (2000) WAS COMPLETELY DESTROYED.*AK
Engine and engine cooling, Dec 11, 2003
ENGINE FAILURE ON 2000 DODGE DURANGO DUE TO SLUDGE BUILDUP/FILTER FAILURE.*AK
Suspension, Dec 10, 2003
ALL FOUR VEHICLE CONTROL ARMS WERE WORN AND NEEDED TO BE REPLACED. *MR THE CONSUMER WAS CONCERNED ABOUT THE DEALERSHIP USING THE SAME CONTROL ARMS BECAUSE THEY WOULD PROBABLY EXPERIENCE THE SAME WEAR AND TEAR AGAIN. THE CONSUMER SUGGESTED THAT IT MAY BE A DEFECT AND IF SO, HE WANTED TO BE REIMBURSED FOR THE REPLACEMENT PARTS.*CB *JB
Suspension, Dec 10, 2003
AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINT AT 36,000 MILES. *AK *SCC *JB
Steering, Suspension, Dec 10, 2003
THE LOWER AND UPPER BALL JOINTS AS WELL AS THE ENTIRE RACK AND PINION NEED TO BE REPLACED. *AK *NM
Suspension, Dec 8, 2003
WHILE VEHICLE WAS UP ON THE LIFT BEING SERVICED RIGHT UPPER BALL JOINT BROKE. WHEN THE BALL JOINT BROKE, IT CAUSED THE PASSENGER'S SIDE REAR TIRE TO HANG OFF THE VEHICLE. *AK EA03-023
Suspension, Dec 5, 2003
DURING A SCHEDULED MAINTENANCE APPOINTMENT DEALER FOUND THAT THE UPPER BALL JOINTS PREMATURELY WORE OUT, AND REPLACED THEM. CONSUMER SENT THE FAILED PARTS TO A GOVERNMENT AGENCY FOR REVIEW. *AK
Suspension, Dec 5, 2003
THE UPPER BALL JOINTS AND ONE LOWER BALL JOINT WORE OUT, AND DAMAGED THE FRONT TIRES. AN INDEPENDENT MECHANIC REPLACED THE BALL JOINTS. *AK
Suspension, Dec 5, 2003
UPPER BALL JOINT FAILURE AT VERY LOW MILEAGE. LOOKS LIKE THEY ARE BAD AGAIN AT 80,000. *JB
Suspension, Dec 4, 2003
WHILE DRIVING, THE CONSUMER CAN HEAR A POPPING NOISE IN THE FRONT RIGHT PORTION OF THE VEHICLE. THE CONSUMER IS A MECHANIC AND HAS DETERMINED THAT PROBLEM IS THE UPPER BALL JOINTS. THE VEHICLE WAS TAKEN TO THE DEALER WHICH FOUND NO PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH
Suspension, Dec 4, 2003, crash
WITHOUT WARNING THE FRONT SUSPENSION COLLAPSED. THIS OCCURRED WHILE THE DRIVER WAS DRIVING 25 MPH, CAUSING THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. THE OWNER HAD THE VEHICLE TOWED TO THE DEALER. PLEASE ADD ANY ADDITIONAL INFORMATION. *PH EA03-023
Suspension, Dec 4, 2003
PURCHASED MY DURANGO NEW IN 2000. I DRIVE LESS THAN 12,000 MILES A YEAR AND CURRENTLY I AM AT 31,000 MILES AND MY WARRANTY IS UP. I FIND OUT THAT THE UPPER AND LOWER BALL JOINTS AND CONTROL ARM NEED REPLACING BECAUSE THEY ARE WEARING PREMATURELY. THIS WAS ALL UNDER NORMAL DRIVING CONDITIONS, NO OFF-ROAD OR ERRATIC MANEUVERING. I FEEL THESE PARTS ARE DEFECTIVE AND SHOULD BE COVERED BY DAIMLER. THE BALL JOINTS SHOULD NOT BE REPLACED AT 30,000 MILES. I HAVE NEVER HAD TO REPLACE BALL JOINTS ON ANY OTHER VEHICLES I HAVE OWNED IN THE PAST 19 YEARS. *NLM
Engine and engine cooling, Dec 3, 2003, fire
CHECK GAUGES LIGHT CAME ON WITH NO WARNING. ALL GAUGES WERE NORMAL. A LOUD RATTLING SOUND WAS FOLLOWED BY THE OIL PRESSURE DROPPING TO ZERO AND THE ENGINE FAILED. VEHICLE HAS BEEN TOWED TO WIESNER DODGE IN ROSENBERG, TEXAS. DEALER CLAIMED SLUDGE IN THE OIL CAUSED THE FAILURE. I HAVE REGULAR DOCUMENTED OIL CHANGE RECEIPTS. PAYMENT OF REPAIR (EST. $6000) IS PENDING MEETING WITH WARRANTY ADJUSTER. HOW CAN OUR FEDERALLY FUNDED AGENCIES IGNORE THE VAST MULTITUDE OF COMPLAINTS ON THIS PROBLEM WITHOUT INVESTIGATING????? *AK
Suspension, Dec 2, 2003
CONSUMER STATED BOTH FRONT UPPER BALL JOINTS WERE MAKING NOISE WHILE DRIVING AT ANY SPEED". VEHICLE WAS TAKEN TO DEALER ON THREE OCCASIONS, BUT NO PARTS WERE AVAILABLE. *AK
Suspension, Dec 2, 2003
LEFT SIDE WHEEL VIBRATED, AND SHOOK INSIDE OF THE WHEEL WELL WHILE TRAVELING ON THE HIGHWAY. CONSUMER TOOK VEHICLE TO INDEPENDENT SHOP. MECHANIC REPLACED BOTH UPPER BALL JOINTS AT OWNER EXPENSE OF $800.00.*AK
Suspension, Dec 2, 2003
WHILE DRIVING, THE CONSUMER NOTICED THE FRONT END RUMBLING WHEN TURNING RIGHT OR LEFT. *AK THE CONSUMER REQUESTED THAT DODGE COVER CHARGES. THE FRONT END REMAINED NOISY ALONG WITH A RUBBING SOUND. *SCC *JB
Suspension, Dec 2, 2003
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS FAILED PREMATURELY.*AK WHEN VEHICLE WAS SERVICED, CONSUMER WAS ALWAYS TOLD, EVERYTHING WAS O.K. *PH
Suspension, Dec 2, 2003
THE UPPER/LOWER CONTROL ARMS WOULD SQUEAK WHILE IN MOTION. UPON THE INSPECTION OF THE CONTROL ARM(S) BY THE DEALERSHIP, IT WAS DETERMINED THAT THE PARTS WERE BAD AND NEEDED REPLACEMENT. PRIOR TO THIS INCIDENT, THE UPPER CONTROL ARMS WERE REPLACED 3 TIMES DUE TO THE FAILURE. *AK THE CONSUMER FELT THAT THE CONTROL ARMS WOULD LAST LONGER IF THEY WERE ABLE TO BE LUBRICATED AND THAT THE TIRES NEED TO BE REPLACED EVERY 7-10 THOUSAND MILES DUE TO HE CONTROL ARM FAILURE. THE DEALERSHIP DID NOT COMPLETE THE ALIGNMENT WHEN THE CONTROL ARMS WERE REPLACED. *SCC *JB
Latches/locks/linkages, Nov 28, 2003
POWER LOCKS-I HAVE HAD PROBLEMS WITH THE POWER LOCKS ON MY VEHICLE SINCE I PURCHASED THE VEHICLE. EVERY YEAR SINCE 2000, THE VEHICLE HAS TO BE TAKEN IN BECAUSE THE POWER LOCKS START MAKING A NOISE WHEN THE DOORS LOCK AUTOMATICALLY OR WHEN YOU LOCK THE DOORS USING THE BUTTON. I JUST HAD THE LOCKS FIXED AGAIN ABOUT TWO MONTHS AGO AND NOW THE LOCKS ARE MAKING THE SAME NOISE AGAIN. LUCKILY I HAVE ALL MY SERVICE RECEIPTS AND I AM HOPING THE DEALERSHIP HERE IN ALABAMA WILL FIX MY VEHICLE LOCKS FREE OF CHARGE SINCE IT HAS BEEN AN ONGOING PROBLEM. ZKM. *AK