2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Oct 27, 2003
2000 DODGE DURANGO..FEELS VERY LOOSE WHILE DRIVING SQUEAKS WHILE TURNING AND BUMPS VERY HARD ON ANYTHING IN THE ROAD.*AK
Suspension, Oct 27, 2003
THERE WAS A SQUEAKING IN THE FRONT END. 9/02 THE SWAY BAR AND SWAY BAR BUSHINGS WERE REPLACED, ONLY 37,572 MILES ON IT. THE VEHICLE NOW SQUEEKS AGAIN IN THE FRONT END. IN ADDITION, WHILE DRIVING DOWN THE HIGHWAY, IT FEELS AS IF I'M DRIVING DOWN A BUMPY ROAD, THE FRONT TIRES ARE BOUNCING A LOT. BALL JOINTS? THIS IS A 2000 DODGE DURANGO THAT I BOUGHT BRAND NEW ON AUGUST 28, 2000. I WOULD LIKE TO SEE A RECALL ISSUED BY THE COMPANY TO FIX THIS PROBLEM.*AK
Electrical system, Equipment, Oct 27, 2003, fire
MY 2000 DODGE DURANGO WITH APPROXIMATELY 30,000 MILES ON IT MYSTERIOUSLY AND UNEXPECTEDLY BURST INTO FLAMES IN THE FRONT END. WITHIN SIXTY SECONDS, THE ENTIRE VEHICLE WAS ENGULFED AND BECAME A TOTAL LOSS. THREE VARIOUS FIRE INVESTIGATORS WERE UNABLE TO DETERMINE THE RESULTANT CAUSE OF THE BLAZE.*AK
Power train, Oct 27, 2003
I PURCHASED MY 2000 DODGE DURANGO 8 MONTHS AGO. IT NOW HAS 57,000 MILES. IN THE LAST MONTH, I REPLACED THE TORQUE CONVERTER CLUTCH, THE TRANSMISSION, THE "COMPUTER CHIP", AND NOW ONE OF MY DOORS WILL NOT OPEN (MUST REPLACE THE ACTUATOR IN THE DOOR).*AK I HAVE BEEN TOLD THAT THE BEARINGS ON BOTH SIDES NEED TO BE REPLACED, AND THAT THE SHOCK ARE LEAKING. SHUOLD THIS HAPPEN ON A 2000?
Suspension, Oct 27, 2003
HAD TO REPLACE ENTIRE FRONT-END ASSEMBLY ON 2000 DODGE DURANGO DUE TO PREMATURE WEAR.*AK
Suspension, Oct 27, 2003
2000 DODGE DURANGO RIGHT FRONT UPPER BALL JOINT FAILURE ONCE IN JULY 2002 2ND TIME JUNE 2003. *AK
Suspension, Oct 27, 2003
I JUST WATCHED THE EVENING NEWS AND THERE WAS AN INVESTIGATIVE REPORT ABOUT UPPER BALL JOINT PROBLEMS ON DODGE DURANGO 4X4'S. I HAVE THE FAILURE NOISE THAT THEY DESCRIBED AND I'M CONCERNED ABOUT FAILURE AT HIGH SPEED. I CALLED THE DEALER AND THERE IS NO RECALL AND I HAVE A FREIEND THAT JUST LOST A FRONT WHEEL ASSEMBLY DUE TO THIS FAILURE. THE COST TO REPAIR WAS $675 AND NOT COVERED BY DODGE. I AM CONCERENED FOR MY SAFETY! CAN YOU PROVIDE ANY INFORMATION? MY CAR HAS 37,000 MILES, JUST OUT OF WARRANTY.*AK
Suspension, Oct 26, 2003
FRONT BALL JOINT FAILED ON MY DURANGO AND THE TIRE COLLAPSED. *LA EA03-023
Steering, Suspension, Oct 24, 2003
I HAVE ALWAYS HAD PROBLEMS WITH MY DURANGO SINCE ABOUT 12,000 (NOW HAVE 68,000). REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN (MOSTLY WHEN TURNING LEFT). NOW I AM TOLD THAT I MUST INVEST $750. FOR A NEW POWER STEERING RACK. I DON'T MIND PAYING FOR NORMAL WEAR AND TEAR, BUT THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME IT IS THE LEFT SIDE WITH THE PROBLEM. THIS JUST DOES NOT SEEM RIGHT. I HAVE ENJOYED MY DURANGO EXCEPT FOR THESE FRONT END PROBLEMS. I AM NOW TO THE POINT OF SELLING AT A LOSS SINCE I DO NOT FEEL SAFE DRIVING MY DURANGO. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER AT LEAST FOR THOSE WHO WILL STILL BE OWNING A DURANGO. *LA
Suspension, Oct 21, 2003
WHEN TURNING IN EITHER DIRECTION WITH MINOR ROAD IMPERFECTIONS, VEHICLE JUMPS AND PULLS TO THE OPPOSITE DIRECTION. ALSO A NOISE CAN BE HEARD COMING FROM THE REAR OF VEHICLE. CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK VEHICLE WOULD DRIFT DANGEROUSLY INTO OPPOSITE LANES WHEN SLIGHT ROAD BUMPS ARE PRESENT. CONSUMER STATED TIRE AND SUSPENSION SEEM TO BE BOUNCING MORE THAN NORMAL. TIRE PRESSURE WAS CHANGED FROM 31 PSI TO 40 PSI WITH NO IMPROVEMENT TO WHEEL BOUNCE. *PH *NLM
Steering, Power train, Electrical system, Oct 20, 2003
TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM
Power train, Oct 18, 2003
A MOANING NOISE FROM MY TRANSMISSION WHILE IT IS IN REVERSE. *LA
Seat belts, Oct 15, 2003
DRIVER'S SIDE AND REAR SEAT BELT BUCKLES FAILED TO RELEASE WHEN LATCHED. DEALERSHIP HAD BEEN NOTIFIED. *AK
Air bags, Oct 13, 2003, crash
MY WIFE WAS DRIVING OUR 2000 DODGE DURANGO. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SEAT SCREAMED CAUSING MY WIFE TO TURN AND LOOK THEN HITTING A CONCRETE PAD HOUSING A APPROXIMATELY 30 FEET POLE FROM THE TARGET PARKING LOT. THERE IS APPROXIMATELY $9000 DAMAGE AND MY WIFE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL. HER HEAD HIT AND BROKE THE VISOR AND VISOR ARM AND THEN THE STEERING WHEEL DUE TO THE AIR BAG NOT DEPLOYING. A CHRYSLER INSPECTOR HAS INSPECTING THE VEHICLE AND DETERMINED THERE WAS NOTHING WRONG WITH THE AIRBAGS WHICH I HAVE A HARD TIME UNDERSTANDING. *LA
Suspension, Oct 12, 2003
VEHICLE EXPERIENCED BALL JOINT FAILURE.*MR THE CONSUMER WAS TOLD BY THE DEALERSHIP, THEY WERE UNABLE TO PERFORM AN ALIGNMENT BECAUSE OF THE WORN BALL JOINTS.*TS *JB
Suspension, Oct 12, 2003
WHILE DRIVING, THE UPPER BALL JOINT FAILED, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE REPLACED. *TS *NLM
Suspension, Oct 9, 2003
PE 03-032: FRONT SUSPENSION: UPPER BALL JOINTS. THE UPPER BALL JOINTS WORE OUT PREMATURELY.*AK
Power train, Oct 7, 2003
FAULTY TRANSMISSION ON THE 3RD TRANSMISSION IN THE FIRST 75K. THE FIRST GEAR WENT OUT ON ALL THREE WITHIN 20K MILES OF INSTALL. *LA
Suspension, Oct 6, 2003
THE BALL JOINT HOLDING WHEEL ON VERTICAL AXLE FAILED CAUSING WHEEL TO TILT 45 DEGREES FROM A STRAIGHT ANGLE. LUCKILY THIS HAPPENED WHEN MY WIFE WAS LEAVING THE GROCERY PARKING LOT AND WAS NOT ON MAIN ROAD DRIVING HIGHER SPEED, OTHERWISE COULD HAVE BEEN FATAL. *JB EA03-023
Suspension, Oct 5, 2003
UPPER BALL JOINT FAILURE ON MY 2000 DODGE DURANGO. FOR A WHILE, WE WERE HEARING A POPPING NOISE WHEN WE WOULD PULL OUT OF THE DRIVEWAY. UPON INSPECTION, I COULD FIND NOTHING WRONG. THE PROBLEM GOT PROGRESSIVELY WORSE. I FINALLY FIGURED OUT IT WAS THE UPPER BALL JOINT BECAUSE I CAN GRAB THE TOP OF THE FRONT WHEEL AND MOVE IT BACK AND FORTH PERPENDICULAR ABOUT 1/8 INCH. I CAN LOOK AT THE UPPER BALL JOINT AND SEE THIS IS WHERE THE EXCESSIVE MOVEMENT IS COMING FROM. I'M GOING TO REPLACE THE BALL JOINT THIS WEEK. AS YOU CAN EXPECT, THIS IS THE LAST CHRYSLER VEHICLE THAT I PURCHASE. I HAVE THE ORIGINAL BALL JOINT FOR INSPECTION IF IT WOULD BE HELPFUL. *JB
Suspension, Tires, Oct 1, 2003, crash
CONSUMER COMPLAINED ABOUT FRONT SUSPENSION PROBLEM. THE FRONT LEFT TIRE COLLAPSED WHILE DRIVING AT 25 MPH AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS BADLY INJURED. THE MANUFACTURER WAS CONTACTED WHO INVESTIGATED THE CAUSE. *AK *JB
Suspension, Oct 1, 2003
THE UPPER BALL JOINTS EXPERIENCED PREMATURE FAILURE AND CAUSED THE FRONT END TO COLLAPSE. *AK *JB EA03-023
Air bags, Oct 1, 2003, crash
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED. ALL FIVE PASSENGERS IN THE VEHICLE WERE INJURED. *AK *JB
Suspension, Oct 1, 2003
THE VEHICLE EXPERIENCED FAILURE OF THE FRONT END AT 45000 MILES AND HAD TO HAVE THE UPPER/LOWER BALL JOINTS AND LOWER CONTROL ARM REPLACED. THE VEHICLE IS CURRENTLY EXPERIENCING PROBLEMS WITH THE FRONT END AGAIN. THE VEHICLE FEELS AS IF RIDING ON "CLOUDS" WHEN DRIVING, EVEN ON DRY PAVEMENT. CONSUMER DOES NOT HAVE COMPLETE CONTROL OF MOVEMENT WHEN DRIVING. WHILE DRIVING ON UNEVEN ROAD THE SUSPENSION FELT VERY LOOSE. *AK *NLM
Suspension, Sep 30, 2003
HAD TAKEN VEHICLE FOR ROUTINE CHECKAND MECHANIC INDICATED THAT FRONT UPPER BALL JOINTS WORE OUT COMPLETELY. BALL JOINTS WOULD NEED TO BE REPAIRED OR REPLACED.*AK