2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Visibility, Sep 29, 2003, crash
I HAVE NOTICED A PROBLEM WITH DODGE DURANGO AND FULL-SIZED DODGE PICKUPS. THE SIZE AND PLACEMENT OF THE EXTERIOR REAR-VIEW MIRRORS CREATES A HUGE BLIND SPOT FOR SMALLER DRIVERS! TALLER MEN WHO WOULD TYPICALLY CHOSE THIS VEHICLE MAY NOT REALIZE THAT THEIR SMALLER SPOUSE OR KIDS WOULD NOT BE ABLE TO SEE. THE WIDTH OF THE DOOR FRAME ALSO COMPOUNDS THE PROBLEM. WE JUST INVESTIGATED ANOTHER RIGHT-ANGLE CRASH WITH THIS PROBLEM. THE FEMALE DRIVER, ABOUT MY HEIGHT (5'4"), DID NOT SEE THE APPROACHING VEHICLE AND PULLED INTO ITS PATH. I KNOW OF AT LEAST 2 OTHERS RECENTLY. WHEN MY HUSBAND AND I PURCHASED A PICKUP 4 YEARS AGO, I VETOED HIS CHOICE OF THE DODGE BECAUSE OF THE VISIBILITY PROBLEM. A CO-WORKER HAS NOTED THE PROBLEM IN HER HUSBAND'S TRUCK. WE DO NOT HAVE THIS PROBLEM ON OUR GMC PICKUP, AS THE MIRRORS ARE PLACED LOWER. DODGE HAS THEM DIRECTLY IN THE SIGHT LINE, ESPECIALLY WHEN CHECKING TRAFFIC TO THE RIGHT. WHILE THIS MAY NOT BE A RECALL ISSUE, STUDY AND PUBLICITY ABOUT THIS ISSUE SHOULD BE DONE SOON. THANKS.
Suspension, Sep 29, 2003
SUSPENSION FRONT CONTROL ARM UPPER BALL JOINTS ON BOTH SIDES FRONT WORN OUT. MILEAGE AT TIME OF INCIDENT WAS 37,655. VEHICLE WAS TAKEN IN FOR NEW TIRES AT A LOCAL NTB WHEN THE PROBLEM WAS DISCOVERED.
Air bags, Sep 25, 2003
WHILE DRIVING AT 20 MPH THE CONSUMERS VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. NEITHER THE DRIVER NOR PASSENGER SIDE AIR BAGS DEPLOYED. THE CONSUMER HAS CONTACTED THE DEALER. CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM
Suspension, Sep 24, 2003
WHEEL BEARING WEARS OUT PREMATURELY, CAUSING HUB NUTS TO LOOSEN. *AK
Steering, Sep 23, 2003
THE CONSUMER RAN OVER A POTHOLE WHILE TRAVELING APPROXIMATELY 10 MPH. THE RIGHT FRONT TIE ROD "BUSTED" CAUSING THE ENTIRE STEERING SYSTEM TO FAIL. THE CONSUMER LOST CONTROL OF VEHICLE AND NARROWLY AVOIDED A COLLISION. *KG THE CONSUMER PULLED OUT FROM A STOP SIGN, TURNED RIGHT AND HIT A POTHOLE WITH THE RIGHT FRONT TIRE, WHICH LEFT THE CONSUMER HALF IN THE ROAD OF ONCOMING TRAFFIC. THE VEHICLE DIDN'T MOVE. WHEN THE CONSUMER INSPECTED THE VEHICLE SHE SAW THAT THE TIE ROD HAD FALLEN OFF AND PUNCTURED THE RIGHT RIM AND CAUSED THE TIRE TO GO FLAT. *SCC *JB
Suspension, Sep 19, 2003
TODAY HAD TO HAVE NEW FRONT UPPER BALL JOINTS, PART#K7242CQ, APPLIED TO MY 2000 DODGE DURANGO. I WAS TOLD THAT THERE WAS AT LEAST 1400 BALL JOINTS ON BACK ORDER NATION WIDE AND THEY DID NOT KNOW WHEN THEY WOULD BE ABLE TO GET ANY IN. THANKS TO THE HARD WORK OF HUB TIRE IN ST. JOHNS MICHIGAN THEY FOUND TWO BALL JOINTS AT A CARQUEST STORE IN ST. JOHNS THAT WOULD FIT MY DURANGO, WE GOT LUCKY. THEY GOT THESE AND GOT THEM INSTALLED. MY DURANGO ONLY HAS 57,000 MILES ON IT AND THE RIGHT SIDE BALL JOINT WAS SO BAD THAT THEY WOULD NOT LET ME DRIVE IT HOME AS IT WAS THAT UNSAFE. WITH THERE BEING OVER 1400 BALL JOINTS ON A NATION WIDE BACK ORDER I THINK THERE IS A REAL BAD PROBLEM WITH THE BALL JOINTS AND THIS SERIOUS MATTER NEEDS TO BE LOOKED INTO. IF SOMEONE'S BALL JOINTS DO BREAK GOING DOWN THE ROAD THIS COULD CASE A SERIOUS IF NOT FATAL ACCIDENT. THANK YOU. *JB
Steering, Sep 15, 2003, crash
DRIVING AT FREEWAY SPEED WHEN UPPER BALL JOINT FAILED AND PASSENGER SIDE FRONT WHEEL ASSEMBLY BROKE OFF. DRIVER WAS UNABLE TO CONTROL. THE VEHICLE LEFT THE ROADWAY AND OVERTURNED END OVER END. ALL THREE PASSENGERS WERE EJECTED, ONE FATALITY TWO SEVERE INJURIES.
Suspension, Sep 15, 2003
I HAVE A 2000 DURANGO SLT PLUS, I TOOK THE VEHICLE INTO THE LOCAL TIRE SHOP TO HAVE THE FRONT END ALIGNED BECAUSE OF EXCESSIVE TIRE WEAR. THE SERVICE DEPT STATED THEY WOULD NOT ALIGN THE VEHICLE BECAUSE OF THE CONDITION OF THE UPPER BALL JOINTS. THE TRUCK ONLY HAS 45,000 MILES ON IT. THEY ALSO STATED THEY WOULD NOT DRIVE IT UNTIL THEY ARE REPLACED.
Suspension, Sep 15, 2003
THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE UPPER BALL JOINTS INSPECTED. THE DRIVER'S SIDE UPPER BALL JOINT EXPERIENCED PREMATURE WEAR. *AK *PH *JB
Suspension, Sep 15, 2003
PE 03-032 FRONT SUSPENSION UPPER BALL JOINT: VEHICLE EXPERIENCED COMPLETE UPPER BALL JOINT FAILURE, WHICH CAUSED WHEEL SEPARATION, ALMOST RESULTING IN LOSS OF CONTROL. *AK THE STEERING BECAME LOSE AND THE TIRE FELL FLAT TO THE GROUND. *PH *JB EA03-023
Suspension, Sep 15, 2003
CONSUMER STATED THE UPPER BALL JOINT EXPERIENCED PREMATURE WEAR. DEALER NOTIFIED.*AK WHILE GOING SLOWLY OVER A SPEED BUMP, THE RIGHT UPPER BALL JOINT BROKE, WHICH LEFT THE TIRE IN A 45 DEGREE ANGLE. CONSUMER LATER LEARNED THAT THE JOINT WASN'T PACKED PROPERLY WITH GREASE FROM THE FACTORY. BOTH BALL JOINTS WERE REPLACED AT NO COST TO THE CONSUMER. *PH *JB EA03-023
Suspension, Sep 12, 2003
PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK *SCC *JB
Suspension, Sep 12, 2003
PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS PREMATURELY WORE OUT AND THE WHEEL SEPARATED. *AK THE FRONT END VIBRATED WHILE DRIVING. BOTH UPPER AND LOWER BALL JOINTS WERE DIAGNOSED AS BAD. *PH *JB EA03-023
Suspension, Sep 12, 2003, crash
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK WHEN MAKING A LEFT TURN FRONT END LOCKED CAUSING CONSUMER TO DRIVE INTO A DITCH.*TS
Suspension, Sep 12, 2003
THE DEALER WAS UNABLE TO REPLACE THE RIGHT UPPER BALL JOINT DUE TO LACK OF PARTS. THE CONSUMER STATED THAT THE VEHICLE HAD BEEN MAKING A NOISE. *AK *SCC *JB
Air bags, Sep 10, 2003, crash
WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY.*AK
Suspension, Sep 4, 2003
MY LEFT UPPER BALL JOINT IS EXTREMELY WORN AND THE TRUCK'S ONLY 3 YEARS OLD! I'VE SEEN ALL THE OTHER COMPLAINTS OF THIS SAME THING AND AM WONDERING IF SOMEONE HAS TO DIE BEFORE CHRYSLER IS FORCED TO FIX THIS PROBLEM.*AK
Suspension, Sep 4, 2003
WHEN THE VEHICLE WENT OVER BUMPS OR MADE TURNS THE FRONT SUSPENSION MADE LOUD NOISES. THIS OCCURRED AT ANY SPEED BUT WAS MORE NOTICEABLE AT SLOW SPEEDS. *SCC *NLM
Suspension, Sep 3, 2003
WHILE DRIVING AT 25 MPH, AND WITH NO WARNING FRONT SUSPENSION COLLAPSED, CAUSING THE DRIVER TO LOSE CONTROL. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. *AK. EA03-023
Suspension, Sep 3, 2003
I OWN A 2000 DODGE DURANGO. I RECENTLY TOOK IT INTO MY MECHANICS TO HAVE THE BRAKES WORKED ON. MY MECHANIC THEN CALLED ME AND INFORMED THAT THE FRONT LEFT UPPER BALL JOINT WAS SEVERELY WORN AND NEEDED REPLACED AND THAT THE VEHICLE WAS VERY UNSAFE TO BE DRIVING. HE THEN EXPLAINED TO ME HE HAD SEEN AN ARTICLE REGARDING DODGE DURANGOS IN THE NEWS AND SHOWED ME THE ARTICLE WHEN I PICKED THE VEHICLE UP. LUCKILY THIS WAS DISCOVERED BEFORE I LOST CONTROL OF MY VEHICLE AND MY FAMILY OR I WERE INJURED. I GOT THE BALL JOINT REPAIRED BUT WHEN I READ THE NEWSPAPER THAT DODGE DURANGO WERE BEING INVESTIGATED FOR THIS I FELT FOR THE SAFEY OF OTHER DURANGO DRIVERS I NEEDED TO REPORT IT. MY MECHANIC IS DOUG ANDERSON OF ANDERSON'S AUTOMOTIVE 785-325-2609. THANK YOU. *AK
Suspension, Aug 29, 2003
I CANNOT ALIGN THE FRONT END OF MY 2000 DODGE DURANGO DUE TO EXCESSIVE BALL JOINT WEAR AT 44000 (+/-) MILES. I WAS TOLD THIS BY DODGE.*AK
Suspension, Aug 29, 2003
2000 DODGE DURANGO PREMATURE BALL JOINT FAILURE. *AK
Suspension, Aug 28, 2003
REFERENCE INVESTIGATION #PE03032. BALL JOINTS NEED REPLACING - PREMATURE WEAR. I HAD THE SAME PROBLEM WITH MY 1999 DURANGO AND FILED A COMPLAINT THEN. DEALER ONLY ADMITTED THEY WERE LOOSE AND REPLACED ON MY 1999 AFTER VEHICLE WAS IN AN ACCIDENT AND BALL JOINTS COULD BE REPLACED UNDER INSURANCE CLAIM.
Suspension, Aug 27, 2003
I HAD HEARD THAT THERE WAS A KNOWN ISSUE WITH THE DODGE DURANGO BALL JOINTS GOING OUT BEFORE 60,000 MILES. I TOOK THE SUV TO THE DEALER AND THEY TRIED TO TELL ME THERE WAS NOTHING WRONG. I WENT TO A DIFFERENT DEALER AND THEY REPLACED MY ENTIRE LOWER CONTROL ARMS.*AK
Engine and engine cooling, Power train, Electrical system, Aug 26, 2003, fire
WHILE DRIVING AT AN UNDETERMINED SPEED ENGINE LIGHT CAME ON AND SMOKE STARTED COMING FROM UNDERNEATH THE VEHICLE. THIS RESULTED IN VEHICLE BURSTING INTO FLAMES. PRIOR TO THIS OCCURRENCE DEALERSHIP REPLACED TRANSMISSION SENSOR 3 TIMES. CAUSE OF THE FIRE WAS UNDETERMINED. *AK