2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints
1,097 reports, newest first.
Suspension, Jul 25, 2003
THE FRONT END CONTROL ARM WAS REPLACED AFTER INSPECTION DUE TO WEAR WHEN NEW TIRES WERE INSTALLED. *AK
Suspension, Jul 25, 2003
LOUD POPPING NOISE HEARD COMING FROM THE FRONT END OF THE VEHICLE WHEN TURNING.*AK
Suspension, Jul 24, 2003
AT 2 MPH THE DRIVER'S FRONT TIRE FELL OFF, CAUSING OVER $2000.00 DAMAGE. VEHICLE WAS RESTING ON THE WHEEL. UPPER BALL JOINTS HAD FAILED. FRONT END HAD BEEN CHECKED BY MECHANIC TWO MONTHS PRIOR, WAS WITHIN SPECS.*AK
Suspension, Jul 24, 2003
CONSUMER STATED THAT AFTER HAVING VEHICLE SERVICED TECHNICIAN NOTICED PASSENGER'S SIDE BALL JOINT NEEDED TO BE REPLACED. *AK
Suspension, Jul 24, 2003
CONSUMER TOOK VEHICLE INTO THE DEALER TO INSPECT THE FRONT END SINCE IT FELT LIKE IT WAS WAVING. DEALER REPLACED BOTH SIDES, UPPER AND LOWER BALL JOINTS. *AK
Suspension, Jul 24, 2003
WHEN DRIVING THERE IS A LOUD CLUNG NOISE IN THE FRONT END. TOOK VEHICLE TO DEALER, DEALER STATED THAT THE UPPER BALL JOINTS WERE FAILING. *AK
Suspension, Jul 24, 2003
BALL JOINTS DEFECTIVE ON 2000 DODGE DURANGO.45,000 MILES AND NEED REPLACED ALREADY. (UPPER BALL JOINTS). *AK
Steering, Suspension, Equipment, Jul 24, 2003
THIS COMPLAINT IS RELATED TO THE DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS AND CONTROL ARMS WEARING OUT PREMATURELY. AT 28,433 MILES I EXPERIENCED FRONT SUSPENSION PROBLEMS. THE LOCAL CHRYSLER DEALERSHIP COULD NOT FIND ANYTHING WRONG. AT 38,801 MILES "THEY" WERE ABLE TO PINPOINT THE PROBLEM AND REPLACED THE FRONT AND REAR SWAY BAR BUSHINGS AND INNER AND OUTER TIE RODS. AT 45,390 MILES THE PROBLEM REOCURRED AND THE TIE RODS, UPPER BALL JOINTS AND CONTROL ARMS WERE REPLACED AGAIN! AFTER READING THE RELATED ARTICLE ON YOUR WEBSITE, I WANTED TO EXPRESS MY CONCERN AND ENCOURAGE YOU TO FURTHER YOUR INVESTIGATION.*AK
Suspension, Jul 24, 2003
I HAVE A PROBLEM WITH A GRINDING NOISE, AND TURNING RADIUS PROBLEM THAT JUST STARTED WITH REGARD TO THE 2000 DODGE DURANGO. MY VEHICLE IS OBVIOUSLY OUT OF WARRANTY, BUT HAVE BEEN TOLD BY QUICK INSPECTION OF NON-DEALER MECHANIC THAT THIS MAY BE RELATED TO THE BALL JOINT PROBLEM THAT IS BEING CURRENTLY INVESTIGATED AND WAS URGED TO FILE COMPLAINT AND GET THE VEHICLE INSPECTED BY A DEALER ASAP. *AK
Suspension, Jul 23, 2003
CONSUMER STATES WHILE TRAVELING OVER BUMPY ROADS CONSUMER WOULD HEAR A NOISE COMING FROM FRONT END OF VEHICLE DUE TO SUSPENSION. *AK
Suspension, Jul 23, 2003
CONSUMER STATES WHEN MAKING A TURN THERE IS A POPPING NOISE IN THE FRONT OF VEHICLE. TOOK TO DODGE, AND DODGE REPLACED THE UPPER CONTROL ARM BUSHINGR. THE POPPING STOPPED. *AK
Suspension, Wheels, Jul 23, 2003
CONSUMER STATES TOP BALL JOINTS SEPARATED AND WHEEL FELL OFF WHILE DRIVING. DEALER NOTIFIED. *AK EA03-023
Suspension, Jul 23, 2003
CONSUME STATES UPPER BALL JOINTS ARE WEARING OUT PREMATURELY. DEALER NOTIFIED. *AK
Suspension, Jul 23, 2003
CONSUMER TOOK VEHICLE TO MECHANIC FOR TIRE AND ALIGNMENT SERVICE. MECHANIC ADVISED CONSUMER COULD NOT PERFORM ALIGNMENT SERVICE BECAUSE BALL JOINTS WERE WORN EXCESSIVELY AND NEEDED TO BE REPLACED.*AK
Steering, Jul 23, 2003
STEERING MAKES POPPING NOISES WHEN TURNING RIGHT OR LEFT. STEERING HAS BEGUN TO FREEZE WHEN TURN TO THE RIGHT.MOSTLY OCCURS ON INTERSTATE ON/OFF RAMPS. *AK
Power train, Jul 23, 2003
REAR END MAKES A WHINING SOUND AND CAN BE PUT INTO DRIVE WITHOUT PRESSING BRAKE.*AK
Suspension, Jul 23, 2003
I HAVE A 2000 DODGE DURANGO, AND I HAVE BEEN EXPERIENCING, FRONT SUSPENSION PROBLEMS.WHEN YOU ARE TURNING OR DRIVING AT ANY RATE OF SPEED IT MAKES A CREEKING NOISE, AND A CLICKING NOISE. I TOOK IT TO GOODYEAR AND THEY TOLD ME THE BALL JOINTS NEED TO BE REPLACED, UPPER AND LOWER. THERE IS ONLY 52000 MILES ON MY TRUCK, I TOOK IT TO THE DEALER AND THEY SAID THEY CAN NOT DUPLICATE THE PROBLEM. THE COST FOR REPAIR IS OVER $1000.00 DOLLARS. WITH ALL THE COMPLAINTS YOU ARE RECIIVEING I THINK THERE SHOULD BE A RECALL AND THE DEALERS SHOULD BE REPAIRING THE PROBLEMS AT THERE EXPENSE. *AK
Suspension, Jul 23, 2003
AFTER GETTING NEW TIRES FOR MY 2000 DODGE DURANGO I WAS TOLD THAT THE UPPER BALL JOINTS AND ARM HAD TO BE REPLACED "OR THE WHEELS WOULD FALL OFF." I HAVE 59,000 MILES ON THE VEHICLE. 4X2, NEVER OFF ROAD.*AK
Suspension, Jul 23, 2003
I TOOK MY CAR INTO GET THE TIRES ROTATED AND THE TIRE TECH TOLD ME THE FRONT UPPER BALL JOINTS WERE ABOUT TO BREAK AND I WAS LUCKY I HAVENT GOT INTO A CAR ACCIDENT YET. HE SAID MY CAR WAS UNSAFE TO DRIVE AND I NEEDED IT TO BE FIXED AS SOON AS POSSIBLE. I SAW ALL THE REPORTS AND NEEDED TO REPORT MINE TOO. *AK
Suspension, Jul 23, 2003
SLIGHT LOSS OF CONTROL OF VEHICLE OR SHIMMERING WHILE DRIVING. HAS HAPPENED A FEW TIMES. GAIN CONTROL AFTER FEW SECONDS. 2000 DODGE DURANGO. *AK
Suspension, Jul 23, 2003
OUR 2000 DODGE DURANGO R/T - NEEDED UPPER BALL JOINT REPLACED, DUE TO THE DAMAGE THAT CAUSED- WE ALSO HAD TO REPLACE ALL OF OUR TIRES. *AK
Engine and engine cooling, Jul 22, 2003
ENGINE SLUDGE BUILD UP IN 2000 DODGE DURANGO.*MR THE BUILD UP WAS THE RESULT OF THE DESIGN FLAW OF THE INTAKE MANIFOLD. *PH
Suspension, Jul 22, 2003, crash
WHILE DRIVING VEHICLE BEGAN SWERVING FROM LEFT TO RIGHT, CAUSING CONSUMER TO LOSE CONTROL. CONSUMER APPLIED THE BRAKES, AND THE TRUCK COLLIDED INTO A DITCH ON THE SIDE OF THE ROAD, RESULTING IN CONSUMER INJURY AND VEHICLE FRAME DAMAGE. RELATED PURSUIT PE 03-032.*AK
Suspension, Jul 22, 2003
THE UPPER BALL JOINTS WORE OUT AND WAS REPLACE BY AN INDEPENDENT MECHANIC. THE TWO FRONT TIRES WERE REPLACED. PLEASE PROVIDE DETAILS.
Tires, Jul 22, 2003
CONSUMER STATES THAT THE TIRES ARE ROUNING OUT, CAUSING VIBRATION IN THE STEERING WHEEL. TOOK TO DEALER, AND DEALER WAS OFFERING TO REPLACE THE BAD TIRE WITH A BRAND NEW SAME BRAND MODEL TIRE.*AK